Cisco CCIE Remote and Onsite Network Help
Aurora Enterprise Information Systems
For offices of any size in Aurora Colorado, Progent offers convenient, quick, and economical communication with CCIE-Certified engineers. Cisco CCIEs are world-class networking professionals who achieve this elite recognition by completing rigorous testing overseen by Cisco. CCIE-certified consultants can tackle the most complicated issues surrounding network integration, repair, and optimization. Progent's CCIE-certified support specialists operate directly with Cisco's in-house staff in identifying anomalies with IOS or NX-OS software and developing temporary alternatives or receiving software patches to correct problems. A Cisco-qualified CCIE knows how to pinpoint the origin of network difficulties whether from hardware or software.
Progent can provide fast remote contact with a CCIE expert so that your company can obtain high-level help for complex network issues that are impacting productivity but are beyond the scope of your local network maintenance organization. Progent's Cisco CCIE-Premier engineers can connect to your network via state-of-the-art remote connectivity tools that allow them to perform fast and efficient diagnosis and resolution of critical network problems.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or nationwide ISPs, and so their services are not readily accessible to the general public. Progent is one of the few consulting organizations to make CCIEs available to help small and medium sized businesses. In addition, Progent offers quick contact with a CCIE by phone so you can get timely help for complex network problems that are reducing worker efficiency. To find out how to talk to a Progent CCIE for immediate help with your IT infrastructure, visit online network troubleshooting.
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
Progent has one of the largest rosters of Cisco-certified CCIE consultants of any independent support company in the U.S. As a result, Progent can provide unbeatable skill in delivering connectivity solutions based on Cisco products. Since Progent is also a Microsoft Certified Partner and provides professional application help for a broad array of popular applications, Progent can deliver end-to-end information technology solutions that optimize the strategic value of your information system.
CCIEs represent an exceptional value because their depth of experience allows them to fix the most complex problems quickly. In many scenarios, less qualified engineers can burn up hours or days wrestling with a task that an experienced CCIE can solve in just minutes. The majority of Progent CCIEs are not only experienced with Cisco products, but have multiple advanced industry credentials such as Microsoft Certified Systems Engineer (MCSE), and an important network security credential such as CISSP or CISA. This permits Progent to offer end-to-end services that incorporate a wide range of technologies without incurring extra expenses and interruptions managing too many specialists.
Software Update Management for Cisco Network Infrastructure Devices
Software update management is crucial and complex task. Prompt and properly managed updating maximizes security, regulatory compliance, availability, and functionality. Sporadic patch management can result in security vulnerabilities, compatibility problems, sluggish or inconsistent performance, excessive offline stretches, or unavailability of key features. Patching involves more than occasional updates of an OS and apps for servers and user machines. Firmware patches can be as vital for network appliances like routers, firewalls, and Wi-Fi access points.
Progent has delivered top=level support for Cisco infrastructure appliances for over two decades and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's service programs for patch management, go to Progent's patch management service plans.
To learn more about Progent's consulting support for Cisco network technology, choose a topic:
- Overview of Cisco Network Support
- Timely Remote Assistance from a Cisco Certified Internetwork Expert (CCIE) Consultant
- Cisco Firepower NGFW Firewalls: Integration and Troubleshooting Services
- ASA 5500-X Firewalls with Firepower: Consulting and Troubleshooting Support
- Cisco ASA 5500 Series Firewall Troubleshooting Assistance
- Cisco PIX Series Firewall Management Help
- Cisco Routers Engineering Services
- Cisco Wireless Deployment Services
- Aironet APs Deployment Support
- Cisco Small Business Wireless APs Deployment Help
- Catalyst 802.11ax Wireless Access Points Solution Design, Deployment and Debugging Consulting
- Cisco WiFi Controllers Support Services
- Cisco Meraki Wireless APs Design Help
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Configuration and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting and Cisco Wireless VoIP Phone Integration
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Consulting and Support Expertise
- Nexus Switches Configuration and Maintenance Expertise
- Meraki MS Switches Configuration and Maintenance Services
- Cisco VPN Consulting Help
- SIP and CUBE Infrastructure Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Cisco Duo MFA two-factor authentication services for remote workers
- Design Solutions for Cisco-powered Datacenters
- Network Optimization Services for Service Providers
- Remote Management Technologies for Cisco-powered Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting
Progent also offers a broad selection of consulting services in vital practice areas to help companies to convert Cisco infrastructure technology into a cohesive information system that delivers competitive value. Some of the services available from Progent's experts include project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, Windows Server 2022 solution design and integration services, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, network security vulnerability assessment, database administration and application services, and temporary Chief Information Officer consulting services.
Progent can also help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that use Cisco networking technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
By offering an efficient full-service resource for IT generalists and application experts, Progent can tailor fast, affordable, and comprehensive information technology solutions that fit the specific needs of companies in Aurora Colorado.
An index of content::
SQL Server 2017 and Power BI Support and Help
Remote Support SQL Server 2017 Adaptive Query Processing
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your current SQL Server environment to any deployment architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Meraki WiFi 6 Access Point Remote Support
24/7 Meraki WiFi 6E Access Point Integration Services
Progent's Cisco Meraki wireless access point consultants provide online and onsite support to assist businesses of all sizes to design, deploy, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their mobility or computing device.
Altaro VM Backup Replication Online Technical Support
Altaro VM Backup Inline Deduplication Support
Altaro VM Backup software offers small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud environments and also supports low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery options for individual files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to assist you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Ekahau Wi-Fi RF Coverage Maps Online Help
Ekahau Wi-Fi Site Survey and Design Remote Troubleshooting
Progent's Ekahau-certified Wi-Fi experts can assist you to plan, install, enhance, manage and troubleshoot a Wi-Fi solution customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
ProSight client credential management Professional
Award Winning Consultant ProSight password management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Urgent Online Support Microsoft Exchange Upgrade
Microsoft Exchange 2000 Consultants
Progent is among the most qualified information technology consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses derive all the advantages of Microsoft Exchange Server 2000 for common situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Remote Troubleshooting Microsoft Forefront TMG
Forefront TMG Firewall Network Engineer
Forefront TMG 2010 builds on the powerful security capabilities of Microsoft ISA Server and provides a centrally managed Internet gateway that acts as a single-server solution for a variety of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, permits customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance recoverability. Progent's Microsoft-certified engineers can assist you to design and carry out test and production deployments; integrate Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate smoothly to Forefront Threat Management Gateway from ISA Server.
Sun Solaris Remote Engineer
Linux Online Consultant Services
Progent provides national online help and consulting services for companies that operate UNIX, Linux, or Solaris networks or whose information systems feature a combination of UNIX and Microsoft Windows technology. Remote IT help offers optimum leverage for your IT dollar by preserving user efficiency and limiting the hours charged for network repair services. Sophisticated online access utilities and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by going to your site. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of telephone help and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to help with the toughest network issues.
Configuration Microsoft GP/Great Plains
Online Troubleshooting Dynamics GP 2013
Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management solution that unifies data and operations throughout your company, communicates easily with other solutions, and brings together workers, clients and suppliers unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you install and manage a reliable, secure computer and network infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
Google Cloud Dialogflow Specialist
Google Cloud GKE Consult
Progent can provide affordable remote and on-premises consulting to assist businesses to migrate all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Emergency Microsoft Windows 7 Evaluation Online Consulting
Windows 7 Backup and Restore Network Consultant
Progent's Microsoft certified engineers offers offsite and on-premises consulting expertise to help your company to administer, support, and repair PCs powered by Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, security and compliance, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
NetDocs Solution Design Engineers
NetDocs DMS Specialists
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for the legal profession. Progent can provide remote access to NetDocuments consultants who can help legal departments and law firms to design, deploy, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocuments.
Specialists Flexential Internet Data Center
Flexential Data Center Consultant
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of network consultants located in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recover planning experts. Progent can also help you to design and carry out a move to the Flexential facility by providing services such as planning solution architecture, recommending hardware, system setup and validation, debugging, setting up online management, and training your IT staff.
Biggest MSP360 Managed Backup IT Consulting
Top Ranked Support MSP360 Managed Backup
Progent can help you to create, deploy and troubleshoot a backup plan based on MSP360 software. MSP360 offers file or image backup/recovery for virtual machines and physical machines, works with all leading public clouds, and permits you to build a backup ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss caused by human miscues, system errors, ill-intentioned insiders, and malware assaults like ransomware. For details, go to ProSight Data Protection Services 360 Backup solutions.
Cisco AnyConnect Network Consultants
Consultant Firepower
Progent's experienced Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls offer a high level of protection, performance, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built operating system, eliminating possible OS-specific security gaps.
Adobe After Effects Instruction
Photoshop CS5 Training
Progent's Apple Mac experts can support the creative facets of Mac computing by providing consulting services and education in imaging, sound, and video. Progent's support professionals offer help in a variety of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
IPsec VPN Cybersecurity Team
Firewall Security Consultants
Progent offers small and mid-size companies expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security vendors such as WatchGuard, Juniper, and Symantec. Progent can show you how to create a detailed security plan and choose appropriate products from a variety of vendors to achieve your security goals while sticking within your budget restraints.
Windows, Linux, UNIX, Solaris Integration Services
Linux with Windows Consulting
If your business computer system mixes Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your servers into a unified environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high availability, enhanced performance, and strong security. Progent's Linux and MS Windows integration support services feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center support.
24-7 High-Availability Systems On-site Support
Fault Tolerant Internet Connection Remote Technical Support
Progent's high availability network consultants provide reliability consulting, disaster recovery planning, network load balancing, non-stop interoffice access, high-availability Internet interface design, non-stop data center consulting, and other high-availability operations support to help your organization configure a non-stop network for strategic applications. Progent possesses the experience to develop economical, fault-tolerant networks by utilizing the evolving library of Microsoft Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized engineers can help you build a fault tolerant mutli-location network with a completely mirrored Internet connection and efficient system load balancing.
Specialists Dynamics GP 2015 R2 Troubleshooting
Dynamics GP 2015 SmartList Designer Integration Companies
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud readiness, supports popular handheld devices, allows one-time sign-on with Azure Active Directory, and tightens security and compliance. Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the critical technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this powerful platform.
Whitepapers Advantages of IT Outsourcing
IT Outsourcing Example Whitepapers
Progent's IT outsourcing packages offer affordable computer support for medium-size businesses. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated email platform, monitoring your network, or building a web-based business application, outsourcing your network engineering services can smooth out expenses and eliminate uncertainties, allowing network support expenses to increase in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a secure and highly available network foundation for your critical Windows-powered applications including Windows 2008, Exchange Server 2007, and SQL Server.
EMail Virus Computer Outsourcing Consultants
IT Management EMail Virus
Progent's Microsoft-certified consultants have 20 years of experience providing e-mail and unified email/telephony solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
VMware Disaster Recovery Services
VMware vCenter Orchestrator Consultant Services
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables transparent testing for site recovery, updates and fixes and can produce audit reports to verify full service restoration, validate Service Level Agreements and prove compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, deploy, test and maintain a DR system based on VMware SRM.
Technical Support Anti-Virus
Subscription Antispam
E-Mail Guard is Progent's economical anti-spam and antivirus service that gives small companies world-class protection from spam, viruses, DHA attacks, and other types of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a sophisticated library of web-managed anti-spam and antivirus services that stop email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server vendor, hardware type, or data center location.
Microsoft LCS Server Instant Messaging IT Consultant
Microsoft LCS Server Instant Messaging Technology Consulting Services
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution offering advanced protection, transparent compatibility with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and improved business efficiencies, increased worker productivity, and stronger IP protection. Microsoft Office Communications Server has been replaced by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite configuration support and troubleshooting services for your Office Communications Server deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute an efficient upgrade that will add significant strategic value to your information network
Network Consulting Symantec Raptor
Security Team Symantec Security
Progent's Symantec experts can help you maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor line or show you how to upgrade to more recent firewall solutions. Progent can also enable you to create and implement a comprehensive security plan that can include firewall/VPN devices and utilities, managed security and virus defense services, system monitoring software, and documented policies and processes. Progent has the expertise to be your one-stop source for continuing network help, maintenance, education, and security consulting.
24-Hour Exchange 2019 Server Onsite Technical Support
Microsoft Exchange Server 2007 Help and Support
Progent's Microsoft-certified professionals have 20 years of experience planning, installing, and maintaining messaging systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email system features compliance, high availability, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent provides expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 Server or Exchange 2013 Server.
Computer Consultant wireless controller
24x7 5500 Wireless Controller Remote Technical Support
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by reducing the impact of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
24x7 SQL Server Analysis Services Integration Companies
FRx Integration
Progent can provide online and onsite expertise to help your organization with any aspect of BI reporting from debugging or enhancing applications to planning and implementing an advanced business intelligence solution. Progent's BI experts can assist you to support your existing BI environment, help you to upgrade databases and applications from a legacy reporting platform to a modern solution, and provide as-needed online mentoring to meet your individual requirements. Progent's management reporting and analytics consultants can provide experience in the leading business analytics reporting platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.
Extended Call Center Economics Online Help
Supplemental Service Desk Cost Savings Remote Support
Progent's Help Desk Call Center management and co-management service programs allow companies to reduce costs, increase productivity, and adapt rapidly to sudden changes in economic conditions.
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