Immediate, Low-cost Remote Computer Troubleshooting for Aurora, Illinois Small Companies
For over two decades, Progent has specialized in providing world-class IT support to customers with small-company budgets. Progent has developed a powerful service system that includes a streamlined, tightly connected virtual office infrastructure, custom remote repair technology, a large pool of engineers certified in a broad array of IT practice areas, a Help Desk service structure that promotes responsiveness and ensures follow-up, a worldwide team of remote troubleshooting experts, on-site support availability for the majority of most zip codes in the U.S., and a company culture committed to solving technical issues in the least time and at the lowest cost to customers.

For larger businesses, Progent can provide co-sourcing and project management services to supplement the skills of your in-house IT support personnel. This can cut costs and minimize technical risks for major projects such as software design and development, business continuity planning, security audits, office consolidations, or software migrations and upgrades.

Progent can in addition offer access to accredited experts to help your company to design and execute a sensible cloud strategy.

Key Practice Areas Supported by Progent for Businesses in Aurora, Illinois
Progent's group of certified consultants provides help for all aspects of network technology deployed by businesses of all sizes. Areas supported by Progent in Aurora include:

Service Delivery Options Available for Aurora, Illinois Businesses
Progent has a selection of alternatives for providing small and midsize companies and local governments with affordable IT services for troubleshooting, system architecture, hosting, and IT administration. Progent's model for providing IT support services is built on the Help Desk structure familiar to big IT groups. Progent's Help Desk Service Mechanism ensures rapid support, thorough service records, reliable follow-up, and tight expense control across an array of IT service delivery options that include remote troubleshooting, onsite help, high-end consulting, as well as server and application hosting.

  • Remote Service
    Progent’s Technical Response Center offers emergency and scheduled online support for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's certified service experts can assist customers to troubleshoot and fix network issues without the cost or time loss of travel for onsite support calls. The background of Progent's network engineers allows them to resolve the majority of IT issues quickly. For complex issues, Progent's depth of knowledge allows the support team to escalate trouble tickets to world-class subject matter experts. Progent provides a streamlined, web-based signup procedure for first-time clients to accommodate emergency network problems and Progent bills by the minute with zero sign-up fees or time minimums, so you pay only for the assistance you get. Specialists you can access online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISSP-certified security engineers. Learn more details about Progent's online network support services.

  • Onsite Service
    Progent provides onsite computer support for registered clients in larger cities in the U.S. Progent's onsite support personnel can work in tandem with Progent's online service engineers to give small and midsize businesses the best of both worlds: onsite support technicians when you need them as well as the on-line expertise of Progent's seasoned staff of IT consultants, security specialists, and business application developers. The wait time for on-site support visits is usually under one business day. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises service. Find out more details about why to sign up for Progent's in-person computer support.

  • Help Desk
    Progent's Help Desk Services are designed for small and midsize companies who need fast and dependable access to an online Help Desk Call Center with efficient phone support, remote troubleshooting capability, and sufficient technical depth for all needed escalation. Since small and midsize businesses usually are constrained by tight IT budgets and can spare little executive bandwidth for handling network support tasks, Progent's Contact Center Services can be the most cost-effective option to make sure that small business information networks stay productive. Learn more details concerning Progent's Helpdesk services.

  • Consulting Expertise
    Progent offers small and midsize businesses budget-friendly access to enterprise-class IT professionals who can deliver help with vital technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server and application support, Cisco network design, network security consulting, high availability network design, virtual server solutions, plus integration, programming and support for business programs such as accounting, operations, reporting, sales automation, and productivity suites. Progent can provide assistance with short-term projects including office relocations and massive software migrations, longer term projects like business reporting application development and customization, database software programming and DBA support, and web design, on-going services such as Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for network health monitoring and network management, or urgent response such as data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for vital business applications like Microsoft Exchange Server and Microsoft SQL to provide small businesses with greater levels of dependability, security, and recoverability than is feasible using the class of in-house data center that is achievable for most small businesses. Because Progent utilizes the same facilities that host the equipment of some of the planet's largest IT organizations, Progent can save you the expense of building and maintaining the systems needed for world-class cooling, electrical backup, and redundant Internet access. For managed applications, Progent can also ensure that patches and service packs remain current, security and efficiency is continually monitored, and systems and data files are regularly backed up and ready for complete and prompt recovery. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for all of a small company's servers in a setting that not only delivers the top degree of availability and expandability but that is in addition easy for clients to transfer to another support firm or to bring in-house whenever your business situation calls for it. Progent's Private Cloud hosting is founded on proven virtualization technologies that permit small businesses with multi-vendor networks to benefit dramatically on the expense of capital equipment, infrastructure support, and network management while getting world-class reliability and an unparalleled level of vendor alternatives. In contrast to ordinary Software as a Service hosting models, Progent's Private Cloud Hosting covers all server-centric applications in a single centrally managed service, can support the multi- OS and non- standardized environments common with small businesses, and keeps control of the software in the client's hands so that migrating to a new virtual host is fast, reliable, and inexpensive. This eliminates becoming a captive to a specific hosting provider while still offering all the savings related to SaaS hosting services.

  • Hybrid Cloud Planning and Integration Consulting
    Progent can provide expert online consulting to help businesses of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-based solutions or in hybrid architectures that combine on-premises resources along with public cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's affordable ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services available from Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and debug their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save as much as half of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an objective evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management. Advantages can include lower-cost management, better compliance with information security regulations, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's ability either to block or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient security and backup/recovery system that meets your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Unique Advantages of Working with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged expert at the fundamental network software and office productivity programs used by the majority of small and mid-size businesses. As a Cisco-qualified partner, Progent also offers expertise for an increasingly complex collection of network products such as firewalls, switches, routers, VoIP options, and wireless networking. In addition, Progent's CISSP-Certified cybersecurity experts, CISM-authorized security professionals, CISA-certified security audit consultants and GIAC-qualified information assurance experts offer a business-wide view of system security and can help with advanced security projects such as SIEM solutions to help enterprises comply with business guidelines and statutory requirements for IT information security and reporting.

The breadth and depth of Progent's engineering staff offer a unique array of benefits to customers wishing to maximize the productivity of their IT network within a reasonable budget. These advantages include:

  • Best Industry Practices
    Progent’s staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on industry experience, in the trenches of network service, performing a wide variety of IT tasks for an extensive mix of customers. Each Progent support professional shares a proven collection of personal best practices which are incorporated into shared best practices standards that Progent teaches its consulting personnel. This ensures that you get not only world-class technical help, but also a support engineer with proven approaches for fixing real-world network problems quickly. Find out more details concerning Progent's best practices for network consulting.

  • Efficient Pricing Structure
    Progent's pricing policy is to bill for online support and on-premises help per minute. Consequently, you owe exclusively for delivered services. Progent does not demand a higher rate for off-hours or priority service, and Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent applies no sign-up fee and requires no retainer for services provided during regular working hours. Many support organizations impose substantial minimum payments or bill in increments of fifteen minutes or longer. Progent's one-minute pricing granularity does away with major invoices for quick repairs. Another advantage of by-the-minute billing is that customers will not be inclined to allow incipient issues to stay unaddressed until they grow into major problems. Find out more concerning Progent's value pricing for IT outsourcing.

  • Full Reporting of IT Services
    Progent has developed a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or local support organizations who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports given by every consultant to each customer. The discipline of documenting and archiving support activity results in more effective service and eliminates a slew of typical misfortunes such as when a support customer is virtually held captive to a consultant who refuses to release vital service information. Learn additional information about Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on offering high-value services where Progent has few competitors. Small companies who utilize freelance service providers or who employ in-house IT personnel gain when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient. Read more details concerning Progent's knowledge transfer services.

Contact Progent
In case your Aurora, Illinois business needs to contact Progent to find out about network outsourcing, consulting, or tech support, phone 800-993-9400 or visit Contact Progent.

Fast Remote Network Help
For immediate online assistance, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Microsoft Financial Software Technical Support
Dynamics GP Software Engineer

Progent can help you plan and execute an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by designing and executing a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce programs that work seamlessly with Dynamics GP 2010/Great Plains 2010.

Idaho - Boise City, ID, Pocatello, ID, Idaho Falls, ID, Lewiston, ID Network Architect Idaho IT Service Providers
ProSight Private Cloud Services Consulting Services
ProSight VM Hosting Specialists

Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in a solution that gives the maximum degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting and management options are based upon proven virtualization platforms that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while achieving world-class fault tolerance and an unmatched level of vendor flexibility.

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Cisco WAP Setup and Support
Consultants for 8500 Wireless Controller

Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

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Information Technology Management Microsoft Exchange 2010 Information Technology Management Bellevue Washington
Mandriva Linux Professionals
Consulting Services for PCLinuxOS Linux

Progent's Linux support services offer small businesses and software developers assistance with managing and supporting Linux systems that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience provides you with a convenient one-stop source to help you create and manage a protected and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

Information Technology Management for Urgent Network Aurora Top Ranked SQL Server 2012 Network Setup
Integration Consulting for UNIX Online Sun Solaris Remote Consultant Services
Integration Support for Windows 7 Migration Support Outsourcing for Windows 7 Migration
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Microsoft Desktop On-site IT Support
PC Desktop Consultancy Services Company

Progent can deliver a wide array of affordable consulting and support services to assist your business to deploy, integrate, repair, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or online technical support for single computers or laptops or help your business to design and implement a large-scale rollout of new or updated OS software and business applications. Progent can also provide engineers and technical workers to help your company to prepare for and complete a company move or consolidation designed to produce minimal interruption to your business.

Linux IT Consulting in Mississippi Network Consulting in Mississippi
Local Networking Design Consultant in Aurora Pasadena Integration Group
Technology Consulting for Windows Server 2008 R2
Microsoft Windows Server 2008 R2 Consult

Microsoft Windows Server 2008 R2 features outstanding levels of speed, protection, availability, expandability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online consulting, technical support, and education services to help you to plan, execute, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.

Mac voice mail Network Consulting Remote Support
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Marion County Indiana CISSP Security Team Firewall Security Tech Services Indianapolis, IN
Microsoft Skype for Business 2015 Engineer
Professional for Skype for Business Reverse Proxy Server

Lync Server 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network telephony. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support to help your company to maintain and repair your existing Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

Michigan System Consulting Network Consultation
VPN Routers Consultant
Carrier Routing System Support and Integration

Cisco has designed a full product line of routers that includes routers designed to deliver the security, bandwidth, and reliability required by organizations ranging from small businesses to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.

Microsoft Certified Dynamics GP Refreshable Excel Reports Expert Development Dynamics GP Management Reporter Specialist
SBS 2003 Network Consulting
Small Business Server Premium Add-on Online Technical Support

Microsoft Small Business Server is a low-cost collection of server products that provides the basis for a powerful but manageable IT network. The integration demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and broad knowledge in planning and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, managing, and servicing IT environments powered by the Microsoft SBS line of servers and programs.

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Windows and Solaris Setup and Support
Windows, UNIX, Solaris Integration

Progent's UNIX family consulting services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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VPN Information Technology Consulting
VPN Consultant Services

Cisco's security and offsite access technology for small businesses represent a full range of easy-to-administer security products to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security solutions that fit most closely with your business objectives.

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network evaluation Lab Engineer
application Testing Lab Consultancy

The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery strategies, mitigating compatibility issues, and building training environments for new technologies. For Progent customers who lack sufficient in-house resources to configure effective test environments, the lab reduces capital outlay and technical risk while keeping critical network initiatives on schedule.

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Exchange 2013 Load Balancing Troubleshooting
Exchange 2013 Collaboration Configuration

Microsoft Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements affect key facets of IT including manageability, availability, security and compliance, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to understand the potential business benefits of migrating to Microsoft Exchange Server 2013, create an efficient validation and rollout plan, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

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Software Support for Intune
Desktop Change and Update Manager

Progent's network consultants can assist your company to streamline desktop software update management by delivering support for administration tools such as Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).

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Exchange Email Hosting Specialist
Microsoft Exchange Hosting Services

Progent's MS Exchange Hosting Support Services provide an enterprise-class data center with backed-up electrical and environmental control systems, 24x7 site security and IT support center, plus fault-tolerant connections to Internet backbone service companies. Hosted Microsoft Exchange servers are configured as virtualized servers for high availability, easy expandability, and rapid restoration. Services include integration with your network, connectivity with handheld communication products, continual tracking of efficiency and network security, spam filtering, security update and revision management, Helpdesk support, per-day backup, and full email management support.

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System Center 2016 and SSRS Reporting IT Services
System Center 2016 Security and Compliance Integration Support

Microsoft System Center 2016 delivers major enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, extend or tune an existing one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

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Windows and Solaris Specialists
Windows, UNIX, Solaris Troubleshooting

If your company is producing UNIX or Linux applications on a network that includes Windows-based processors, desktops, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value know-how without the continual hassle of managing your business network. Through the use of smart server monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an economical solution for managing an information network that provides high dependability, protection, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and on-site service and repair, proactive network monitoring services, and Contact Center support.

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CCIE Certified Consulting for Meraki MR62 Access Point
Meraki Traffic Shaping Configuration

Progent's Cisco Meraki Wi-Fi AP consultants offer online and on-premises support to assist businesses of any size to design, install, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical access, performance, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their mobility or device.

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Windows 7 Services
Windows 7 Upgrade Consultant Services

Progent's Microsoft certified consultants offers offsite and onsite consulting expertise to assist you to administer, support, and repair computers based on Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, data and identity protection, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi configuration, and 24x7 network monitoring.

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Online Cisco Certified CCIE Service Providers Cisco Planning Networking Services
Online Support Services for Microsoft SQL Server 2008 Onsite Technical Support
Online Troubleshooting for Windows Security Services
UNIX, Windows Professionals
Windows and Solaris Professional

Progent's UNIX platform consulting services offer small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Recruit Home Based Cisco Consultant Jobs Available
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Progent's productive atmosphere will make you a better consultant by enhancing your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the best consulting experts for you to work with, providing an advanced network and communications architecture, using proprietary software tools to deliver the highest quality of support, and by optimizing our business structures for finding and keeping clients.

Plano Dallas Cisco Network Service Cisco Specialist
Microsoft Lync Server Consultant Services
Microsoft Lync Server Instant Messaging Support and Setup

Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network calling. Lync 2010 can enhance the capability of Microsoft Exchange Server, SharePoint Server and Office or Office 365 and streamlines administration through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants can provide online and on-premises support services to assist you to manage and repair your existing Lync 2010 environment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute a smooth Skype for Business upgrade.

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Network Consultants Position

If you are a network consultant with system support experience, teaming with Progent and assisting Progent's clients will expand your skills through interaction with our staff of mutually supportive, high-output consultants. Progent's concentration on providing IT expertise and technical help to small businesses will give you the opportunity to work in depth with business leaders and contribute tangibly to the success of dynamic organizations. In addition, Progent's virtual office network offers state-of-the-art tools for off-site service and wireless connectivity to allow you to come up with speedy fixes when you troubleshoot mission-critical problems.

Private Cloud Hosting for Virtual Data Centers Consultant Services Engineers for Private Cloud Hosting
RIM BlackBerry System Repair BlackBerry Redirector Network Support Technician
Remote Help Desk Small Business Network Consultants in Jackson County Missouri Troubleshooting for Cisco CCIE
On-site Support for Comprehensive Event Management
Remote Monitoring and Reporting Technology Consulting

Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified IT consulting professionals. With Progent's economically priced IT support packages, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to provide small business networks enterprise-class reliability, security and productivity.

Remote Support for Remote Wireless Site Survey Emergency Support Outsourcing for WLAN Site Survey
Remote Troubleshooting for Fault Tolerant Data Centers
Fault Tolerant Colo Professional

Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the specific requirements of your business. High availability collocation sites are particularly appealing to small companies because of their low cost and simplified logistics in comparison to taking a do-it-yourself strategy. Trying to design an in-house data center that offers even a minimum degree of fault tolerance is too costly for most small companies. Progent is ready to show you how to reap all the advantages of high availability data centers and fault tolerant colo sites by providing a full range of consulting and maintenance services.

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SQL 2012 Remote Technical Support Software Consulting Services for SQL Server 2012 in Aurora, CO
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Android DNS Technical Support
Android VPN Consulting

Progent's veteran group of IT consultants and subject matter specialists have extensive experience providing online and on-premises assistance for businesses of all sizes who want to integrate Android phones into their information networks so that users can work together while on the go. Progent offers the range of know-how to solve network issues that span multiple vendors and that entail a combination of legacy and up-to-date information technology. Progent offers cost-effective remote expertise to help you with any facet of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver as-needed technical support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to ensure that you complete major network projects on schedule and within budget. Progent can assist with local, cloud-based, or hybrid network environments and can provide expertise with operating systems, apps, management tools and network infrastructure. Progent also offers specialized group or individual classes to help you manage and use Android phones securely and productively.

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Exchange 2007 Integration Services
Exchange 2007 Edge Server Online Help

Progent's expert support team can help you design and deploy a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 help, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.

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Server Virtualization Online Support Services Server Management Consultant
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Technology Consulting Services for Windows SharePoint Services
Remote Consulting for SharePoint Server

Progent’s Microsoft-certified consultants offer companies of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web technology for efficiently connecting people, groups and information. SharePoint Server provides a central spot for your workers or customers to access, manage, share and interact with useful information, documents, and applications and to communicate with other people. SharePoint allows faster and better decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the knowledge they’ve created in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the latest version of SharePoint Server or to SharePoint Online.

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Small Business Network Companies Small Office Computer Consultancy Firms
Network Support Outsourcing Specialists
Small Business IT Outsourcing Technology Professional

Progent is organized provide comprehensive online consulting for all major technologies common to small business information networks and offers an array of strategic, on-demand services such as a part-time CIO to offer senior-level IT design and budgeting skills, a Technical Response Center for help desk services, 24x7 server monitoring, spam/virus filtering as a managed service, project management help for critical initiatives like site relocations orOS upgrades, connectivity consultants for building and maintaining high-performance and robust network infrastructure, certified security engineers to ensure data safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to write, enhance, or troubleshoot business applications.

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Sun Solaris Remote Engineer UNIX Online Computer Consulting Company
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Excel 2013 Consultants
Excel 2010 Services

Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad range of remote support services to assist you to design, develop, pilot test, install, administer, and debug business applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent can provide on-demand support to organizations looking for a fast solution to a stubborn problem associated with Office Excel and Progent can also provide comprehensive project management services for migrating or developing mission-critical applications built on Excel. Progent's affordable webinar training for Office Excel can be custom tailored to meet the needs of individual users or groups.

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System Center Operations Manager Consulting Support and Help
Apple OS X Outsourcing
Macintosh OSX Configuration

Progent's consultants can provide Mac users a range of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple Mac application software. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For computer networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of planning, configuring and supporting a network environment that is available, safe, fast and aligned with your organization's objectives.

System Recovery for Microsoft and Cisco Aurora Newark Technology Consultant
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Email Bayesian Analysis Technology Professional
Consultant Services for Email Reputation Analysis

Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

Technical Support Services for Catalyst Switching Catalyst Switch LISP Support and Integration
Technology Consulting for Microsoft SharePoint 2010 Integration Support for SharePoint Server 2010
CISSP-ISSEP Cybersecurity Consulting Services
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Progent's CISSP-certified cybersecurity experts can help businesses of all sizes with any aspect of information system security. Progent can implement cost-effective security solutions that protect a small office from modern malware attacks or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users accessing network resources spread across multiple physical datacenters and public and private clouds.

Technology Professional for Exchange 2010 Voice Mail Consultancy for Exchange 2010 Availability
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Email Bayesian Analysis Professionals
Email Policy Management Consulting

Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid structure of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends within your security perimeter.

Troubleshooting Red Hat Linux, Sun Solaris, UNIX Specialists
Wireless LAN Technology Professional
802.11ac Wi-Fi Network Technology Consulting

Progent can help you plan, configure, manage, and troubleshoot a viable Wi-Fi network architecture, recommend appropriate technology, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also help you build a thorough 802.11ac wireless network security plan that is well integrated with the security strategy for your entire business network.

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SCCM Policy Settings Integration Support
Support for SCCM Boundary Groups

System Center Configuration Manager automates software provisioning and updating, centralizes security and compliance settings control, keeps track of network assets, guards against corporate data leakage, performs health reporting, enables secure self service, and offers a common point of control for managing mixed-operating system networks running on-premises, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist you with any aspect of designing, implementing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid environments.

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Virus Rollback Engineer ProSight ASM Endpoint Protection Consultant
Services for macOS Online Troubleshooting
macOS Troubleshooting Technology Professional

Progent provides nationwide online technical support and troubleshooting services for businesses that run macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft products. Progent's engineers can provide Mac clients a variety of IT services such as desktop support, migration to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud services. Remote technical support offers optimum return for your IT dollar by protecting client efficiency and shortening the time billed for network analysis and repair. Advanced online access tools and experienced service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and money by going to your location. In the vast majority of situations your IT issues can be remediated over the phone or through a combination of phone help and online connectivity. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP premier security specialists to assist with the most difficult network problems.

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Network Consultant for MOM 2005
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Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or on-premises technical support to assist you to remediate critical issues uncovered by SCOM 2012.

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