Professional Online Troubleshooting for Aurora, Illinois Networks from Certified Engineers
Small companies have typically been underserved by large IT support firms. Many small businesses permit themselves to grow overly reliant on freelance consultants or small support firms who lack the bandwidth or comprehensive knowledge to react quickly or effectively to network crises. Other small businesses resort to giant service providers that employ personnel trained to provide by-the-numbers solutions to common issues but who are missing the background and versatility to deal with the variety of configurations and lack of standards typical of small company IT networks.

Progent's time-tested approach to delivering affordable and successful technical support to small companies has made Progent among the most respected Microsoft-certified network service firms in the country. Progent has provided remote help to companies in every state in the country (See Progent's client testimonials).

For larger companies, Progent can provide co-sourcing and project management services to reinforce the technical skills of your in-house network service team. This can save money and minimize technical risks for big IT initiatives like application design and development, disaster recovery planning, network security evaluations, merging datacenters, or technology migrations.

Progent can in addition provide the services of certified consultants to assist your business to plan and execute a sensible cloud computing strategy.

Core IT Areas Supported by Progent for Aurora, Illinois Business Networks
As a Microsoft-certified Partner computer support firm that maintains a world-class group of Cisco Premier CCIE networking experts and Apple accredited consultants, Progent offers emergency troubleshooting and affordable remote consulting to Aurora, IL small businesses for a broad range of information technologies such as:

Service Delivery Alternatives Available for Aurora, Illinois Companies
Progent offers a variety of alternatives for providing small and midsize businesses and local governments with cost-effective IT services for technical support, consulting, hosting services, and network management outsourcing. Progent's model for providing IT support is based on the Help Desk operational structure common to big IT support groups. Progent's Contact Center Service Mechanism ensures rapid support, thorough service records, consistent follow-up, and strict cost monitoring across a range of IT service delivery options that include remote repairs, onsite support, top-level consulting, as well as server hosting.

  • Online Service
    Progentís Technical Response Center offers urgent and scheduled remote support for Windows, Linux, Apple, and Cisco-powered environments in the U.S. and worldwide. Progent's seasoned service professionals can assist customers to troubleshoot and repair network problems without the expense or delay of on-premises support visits. The background of Progent's network consultants makes it possible to handle most IT problems quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate support calls to advanced subject matter experts. Progent provides a convenient, web-accessible registration process for first-time clients to address urgent network problems and Progent charges per minute with no startup fees or time minimums, so you are invoiced only for the assistance you receive. Experts you can access remotely include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISM-certified security engineers. Learn additional information concerning Progent's online computer troubleshooting expertise.

  • Onsite Support
    Progent offers onsite technical assistance for signed-up clients in larger cities in the United States. Progent's onsite support personnel can work in tandem with Progent's remote support experts to give small companies the ideal combination: onsite service professionals when you need them as well as the on-line help of Progent's worldwide team of network engineers, security professionals, and business software programmers. The response time for in-person service calls is typically less than 24 hours. There is no sign-up or retainer charge for registering as a Progent customer for on-premises service. Find out more concerning how and why to register for Progent's in-person computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller organizations a comprehensive service desk solution that manages all aspects of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Progent offers help desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex problems. For details, visit Online Help Desk Services.

  • IT Consulting Expertise
    Progent offers small and midsize businesses affordable availability of world-class IT professionals who can provide help with critical products and technologies such as
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network infrastructure, network protection consulting, fault tolerant it system consulting, server virtualization strategies, plus configuration, programming and training for small business software such as accounting, ERP and MRP, management reporting, sales automation, and productivity suites. Progent can provide assistance with one-time projects including office moves and massive software upgrades, longer term projects such as management information application programming and customization, database application development and administration services, and web development, on-going support including System Center 2012 Operations Manager support and SCOM 2016 consulting for IT infrastructure monitoring and network administration, or urgent response such as disaster recovery and malware cleanup.

  • Application Hosting
    Progent offers hosting for mission-critical business applications such as Microsoft Exchange Server and MS SQL in order to provide small businesses with greater degrees of availability, security, and recoverability than is possible with the class of internal data center that is realistically affordable for most small and midsize companies. Because Progent uses the same facilities that host the gear of some of the world's largest information technology organizations, Progent can eliminate the cost of creating and maintaining the infrastructure needed for enterprise-class environmental control, electrical backup, and uninterruptible Internet access. For managed applications, Progent can also ensure that patches and service packs stay updated, protection and efficiency is continually monitored, and systems are regularly archived and ready for complete and prompt recovery. Learn more about Progent's hosting services for Exchange and other critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides full hosting for the entirety of a small or midsize company's production servers in a setting that not only provides the highest level of dependability and extensibility but that is in addition simple for clients to transfer to a different support firm or to bring in-house when your situation warrants it. Progent's Private Cloud hosting is based on proven virtualization techniques that allow small businesses with mixed environments to benefit significantly on the costs of capital equipment, infrastructure maintenance, and network management while achieving world-class dependability and an unprecedented level of vendor options. Unlike ordinary Software as a Service (SaaS) hosting offerings, Progent's Private Cloud Hosting encompasses all server-based applications in a single centrally managed service, can support the mixed- platform and non- standardized networks typical of smaller businesses, and keeps control of the licenses in the customer's hands so that migrating to a new virtual host is quick, safe, and affordable. This eliminates becoming a prisoner of a specific hosting provider while still providing all the cost savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Support
    Progent can provide expert remote consulting services to help companies of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and administer cost-effective environments that can include Windows and Linux systems and applications in both cloud-only solutions or in hybrid architectures that combine physical resources as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of cloud migration services that include Office 365 integration with on-premises Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent's Fixed-price Managed Services for Outsourcing Network Monitoring and Management
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
    ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup activities and enables rapid recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, locating devices that need important software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading information security companies to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

  • ProSight LAN Watch: Server and Endpoint Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your network running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your Progent consultant so all looming issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your organization's preparedness either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient security and backup system that meets your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Is the Right Choice for Aurora, Illinois Small Businesses
Progent's size, breadth of technical expertise, and familiarity with enterprise IT consulting enable small companies to sidestep the problems related to over reliance on small support organizations or freelance engineers.

Working with Progent's Experts enables your business to:

  • Avoid Excessive Dependence on Freelance Support Consultants
    For network support, small businesses sometimes depend excessively on independent engineers. Although individual support engineers carry lower overhead than more substantial IT service firms and can afford to charge apparently smaller rates, they are often unable to respond rapidly to urgent situations. If a freelance engineer is busy with another client, sick, on travelling, or in class, the lack of replacement personnel may require your company to wait for assistance during a crisis. As your small business grows, system downtime or difficulties with critical applications become more costly. The dollars you thought you were conserving on an independent consultant can disappear fast due to lower productivity. In addition, when freelance consultants encounter new technologies, the unavailability of a big engineering team to count on for help forces them to learn in place while your company ends up with the costs for their continuing training.

  • Gain Access to Expertise in Sophisticated Information Technology Issues
    The majority of smaller service firms or independent consultants focused on small business IT consulting are capable of providing connect-the-dots solutions but don't have the seasoning to deal cost-effectively with complex IT environments that have a variety of operating systems, numerous offices, Voice over IP implementations, remote clients, interconnected accounting and operational software, eCommerce, and specialized line-of-business software. Progent's experience with worldwide companies and Progent's large group of experts can benefit your company because enterprise environments are inherently complicated, support issues require in-depth knowledge in numerous technical disciplines, and reaching an acceptable level of robustness, reliability, and security requires enterprise-proven best practices.

  • Build a Firm Basis for Seamless Growth
    Small businesses typically begin with an IT system implemented on a shoestring budget. Without a solid architecture, a series of ad hoc repairs commonly get tossed on top of a weak structure. As a company evolves, stability and scalability problems can obstruct the success of the organization. These environments require proper assessment, smart strategic analysis, and broad-based experience to upgrade to a network environment that will provide the solid basis to handle critical business requirements and support future growth.

  • Team with Solution Finders, Not Product Vendors
    Small companies require guidance and education to work through an ever more complex array of technology alternatives available for enabling growth and enhancing productivity. Businesses do not need a network consultant or support firm that tries to promote a product. Progent avoids conflicts of interest by not reselling any products. Progent provides services exclusively. This allows Progent to match technical services with the genuine needs of clients. Mixing network consulting and product selling can lead to a situation where the recommended solution is based on a predetermined vendor instead of being based on the true needs of a small business.

How to Contact Progent
If your Aurora, Illinois company wants to contact Progent to ask about network outsourcing, consulting, or tech support services, phone 800-993-9400 or refer to Contact Progent.

Fast Remote Network Help
For fast remote support, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

64-bit Server Information Technology Consulting 64-bit Upgrade IT Consultants
ASA and PIX Firewall Support Top Ranked Technology Consulting Services for Firepower Services
Microsoft Windows 10 Consult
Support and Setup for Windows 10 Cortana

Progent's Windows consultants can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, automated deployment and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

Access to External Support Databases Support Firm Access to External Support Databases Outsourced IT Management Services
Ada County Idaho On-site Technical Support for Fedora Linux, Sun Solaris, UNIX Debian Linux, Sun Solaris, UNIX Remote Technical Support Boise Eagle
SQL Server Reporting Services Network Engineer
SQL Server 2000 Outsourcing

Progentís Microsoft certified consultants can offer small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid creation of advanced business applications that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.

Aironet 2700 Access Point On-site Technical Support Aironet Wi-Fi AP Management Technical Support
Albuquerque, Bernalillo County, New Mexico Migration Consultants Remote Support Services
Exchange 2013 Load Balancing Configuration
Specialists for Exchange 2013 Voice Mail

Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful new features plus a revamped structure. These improvements affect vital IT areas like ease of administration, high availability (HA), compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange Server 2013 solution. Progent can also provide affordable remote consulting and management for Exchange Server 2013.

Anchorage, Juneau, Fairbanks, AK Security Consulting Services Recovery Services
Apple iCloud Engineer Remote Support Services for Mac
Applications Support for Microsoft Project Server 2013 Programming Companies
Atlanta Small Business IT Consulting Group Atlanta, GA Network Installation
Microsoft Dynamics Contract Programming
Dynamics GP Web Services Specialist

Progent's expert solution designers and software developers can help your company to create enhancements to Microsoft Dynamics GP that support the unique requirement of your organization without losing the advantages of Windows integration. Progent can also offer expertise with a variety of development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

Aurora Small Business Network Configure Windows Server 2012 Migration Support Columbus
Aurora Urgent Network Consulting Team Network Setup for Exchange
Aurora, DuPage County Cisco CCIE Computer Consultancy Firms Specialist Colorado Springs, CO
Database Programming Specialists
SharePoint Integration Companies

Progentís expert software programmers, database designers, and project management consultants can help large businesses to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering relational database designers and software programmers skilled in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to incorporate SharePoint with additional applications like SQL Server and Office Excel to build data-intensive intranets and web portals. Progent also offers experience with multiple web development technologies and can assist clients to build, enhance, repair, or port web-based applications to take advantage of the latest advances in web technology.

Aurora, IL Microsoft Windows Configuration Services SQL Server 2014 Performance Tuning Network Consulting
Backup and Restore Professional Computer Consultant
Oracle Reporting
Oracle Database Resource Manage Consulting Services

Progent can provide affordable remote access to a certified Oracle DBA expert or an Oracle software programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication tools and ASM file/volume manager.

BlackBerry BPS Computer Network Providers Albuquerque, Bernalillo County Network System Support Consultant
Ubiquiti UniFi switch Consulting
Ubiquiti UniFi AP Consultant Services

Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices running throughout multiple venues with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, tuning, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist you to determine the value of UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.

BlackBerry BPS Small Office IT Consultants Durham North Carolina BlackBerry BES Online Consulting Durham, NC
BlackBerry Enterprise Server Computer System Consultant Orange County Configuration Services
Aironet 3600 Access Point Integration
Aironet Wi-Fi Access Point Remote Troubleshooting

Progent's Cisco CCIE-certified Wi-Fi network consultants offer remote or onsite integration and debugging support to help your organization to plan, implement, upgrade, optimize, manage and debug Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, location and setup of Aironet wireless access points to accommodate your unique workplace layout, building structure, and anticipated workloads.

BlackBerry Professional Software Security Consulting Services IT Service Providers for BlackBerry Enterprise Server
BlackBerry Software Information Technology Management BlackBerry Enterprise Server Software Consulting Services
Boston, Suffolk County Cisco Business Computer Server Companies Cisco Network Consulting Service
Boston, Massachusetts Small Business IT Consulting Technical Support Group for Boston
MS SQL Server Consultant
Support and Help for SQL Server Reporting Services

SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can provide your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.

Boston, New England, Massachusetts Network Support Service Massachusetts Network Specialists
CCDP Certified IP-PBX Setup and Support Voice Over IP Computer Consultants
CCDP Expert Certified Technology Consulting for Small Business WAP321 Remote Small Business WAP500 AP Troubleshooting
CCIE Certified 8540 wireless controller Information Technology Consulting CCIE Certified wireless LAN controller On-site Support
Jabber Network Engineer
Jabber and Cisco IP Phones Remote Support Services

Progent's Cisco Jabber consultants offer online or on-premises support to assist organizations of all sizes to design, deploy, manage, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide advanced support for all the products, technologies and services that go into building an end-to-end Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, WiFi networks, security and compliance, cloud integration, telepresence systems, PBX systems, business continuity, and the many other pieces of a modern collaboration solution.

CCIE Certified Network Consultant for Network Management Network Management Small Business Computer Consulting Companies
CCIE Expert Certified Network Consultant for Los Angeles, CA Los Angeles Configuration Services
CCIE Expert Certified Small Business IT Outsourcing Firm in California Cisco Certified San Mateo Network Specialists Northern California
CISM Computer Security Security Auditing Network Security Audit
ProSight Next Generation Endpoint Protection Network Engineer
ProSight ASM Endpoint Protection Engineer

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks.

CISSP Certified Security Long Beach, CA Outsourcing Technical Support Long Beach, CA Small Business IT Support Firms
CISSP Computer Security Columbia, SC Secure for Security in South Carolina
CISSP-ISSEP Cybersecurity Consultant Services CISSP Certified Cybersecurity Engineer
Chief Information Officer Network Consultants
CIO Remote Support

Progent can provide the part-time or temporary assistance of a seasoned Chief Information Officer who can provide strategic direction to help you pick and maintain network solutions appropriate for your current situation and that can be a solid basis for your growth. Progent's temporary CIO consulting services provide financial advantages to companies who want to maximize the impact of their IT expenditures but who are unable or hesitant to take on one more executive-level position to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all leading operating systems and connectivity technologies plus a broad range and application software, Progent is in a unique position to offer objective recommendations as well as advanced technical support for creating IT systems that fit the special requirements of your organization.

CRS Core Router Professional 1900 Router Support and Setup
California - Los Angeles, CA, San Diego, CA, Long Beach, CA, Fresno, CA Install Network Companies for California
California Small Business Network Consulting Group Tracy Network Consulting Companies in Northern California
California Sonoma County IT Outsourcing Firms Petaluma System Engineers California
Career Opportunities for Network Engineer Network Security Consultant Full-Time Jobs
Catalyst Switch VSS Onsite Technical Support Cisco Certified Expert Catalyst 3650 Switch Network Engineer
Central Valley Small Business Server Support in California Design Consultants for Sacramento County Northern California
Chesapeake Hampton Roads Security Firms for Security National CISSP Security Organization Chesapeake
Cisco CCIE Network Consulting Company Emergency Phone Support Network Consultants in Broward County Florida
Cisco CCIE Outsourcing IT Support in Aurora National Firewall Security Audit Services in Louisville Kentucky
Dynamics GP eConnect Engineers
Consulting for Dynamics GP eConnect

Progent's expert solution designers and programmers can help your company to build customizations to Microsoft GP that address the unique needs of your business without losing the benefits of Windows integration. Progent can also offer expertise with a variety of development technologies that can be utilized to create integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

Cisco CCIE Remote Small Business Network Support Cisco Certified CCIE Computer Support Companies
Cisco CCIE Voice Consultant Subcontractor Microsoft MCDBA Consulting Remote Support Job in Mecklenburg County North Carolina
Cisco Certified CCIE System Repair Cisco Access Point Repair
VMware VCDX Technology Professional
VMware vCloud Director vCD Consult

VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can produce audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX virtual network platform, VMware SRM can rapidly restore the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware SRM and VMware NSX.

Cisco Computer Consulting Services in Corpus Christi Engineers for Cisco in Nueces County Texas
Cisco Computer Outsourcing Consultants Cisco Consulting Firm
Cisco Design Consultants Best Cisco Migration Consulting
Remote Consulting for Wave 2 Wi-Fi controller
5500 Wireless Controller Online Support Services

Progent's Cisco-certified wireless experts can help your organization to assess the benefits of adopting Cisco wireless controllers to manage wireless networks of any scale. Progent can assist you to maintain and troubleshoot your existing Wi-Fi environment or help you design and implement an efficient transition from legacy wireless controllers to modern models.

Cisco Network Admin Companies Philadelphia Pennsylvania Cisco Information Technology Management Philadelphia International Airport PHL
Cisco Networking Consultancy Services in Maine Cisco Small Office Computer Consulting Services
Cisco Outsourcing IT Cisco On-site Technical Support in Akron
Amazon Marketplace Web Service development training Contract Programmer
Amazon Marketplace Web Service integration Development Group

Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and get to market quickly.

Cisco Support Group Cisco Technology Consultancy Firm
CISA Certified Auditor IT Services
CISA Certified Cybersecurity Audit Professionals

The CISA accreditation is an important achievement that represents mastery in IS security auditing. Accredited by ANSI, the CISA credential has consultants pass a comprehensive examination given by the ISACA professional group. Progent can provide the services of a CISA-Certified network security audit consultant trained to assist companies in the areas of IS audit process, IT administration, systems and architecture lifecycle, IT support, protection of data assets, and disaster recovery preparedness.

Cisco Technical Support Organization in Wilmington, Delaware Cisco Network Support in Wilmington Delaware
Cisco VoIP Information Technology Outsource Cisco Access Point Computer Consultancy Firm
Citrix Virtual Server Consultant Services Citrix Virtualization Specialist
Cleveland, OH Specialist Computer Setup
Microsoft and Cisco Certified Branch Offices Network Consultant
Branch Location Integration Services

Years of experience providing Microsoft expertise and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that need network help with the flexibility common to with small firms but which offers effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office located anywhere in or any area covered by Progent's consultants, Progent can provide a broad range of onsite and on-line network support services and network design expertise.

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Amazon MWS programming Integration
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Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and expedite your ROI.

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Progent can provide the temporary assistance of a veteran Chief Information Officer to provide strategic direction to assist you pick and support network technology appropriate for your present needs and that can be a solid basis for your future growth. Progent's part-time CIO consulting services provide economic leverage to companies who want to optimize the benefits from their network expenditures but who are without the budget or hesitant to add one more high-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading OS platforms and connectivity technologies plus a broad range and business applications, Progent is in an ideal position to provide objective advice along with advanced technical help for creating information systems that fit the special needs of your business.

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Nexus series switches are intended to deliver the speed, expandability, availability, cloud readiness, density, data protection and ease of management required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and onsite consulting and troubleshooting expertise to help you to design an efficient network topology, build test systems to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, run security and compliance tests, configure advanced monitoring, consolidate resources through virtualization technologies, analyze and repair switching and routing issues, optimize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Nexus products. Progent can also help your business to upgrade non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

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Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing SCOM solutions and can provide companies of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.

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Windows Hyper-V 2016 incorporates core technologies first developed for and proven on Azure, among the world's largest public clouds. This dramatically enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to confirm the ability of Hyper-V 2016 to support your vital applications, plan a cost-effective network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive migration strategy, train your IT administration and support staff, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.

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Progentís Wireless Site Survey makes it easy to design and install a Wi-Fi wireless LAN adapted to your environment, offering you a wireless solution that delivers the coverage, performance, load-handling capability, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

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Progent provides small and medium size companies professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Check Point Software, Juniper, and Symantec. Progent can help you create a comprehensive security plan and select the right technologies from a variety of suppliers to achieve your security goals while sticking within your budget restraints.

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Remote management cards offer IT administrators complete control of a server without the requirement for an on-site presence. Through remote management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to design, deploy, and manage a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

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Progent's Juniper Networks-certified NetScreen consultants can assist your company to configure and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and repair infrastructure problems in all-Juniper or mixed-vendor environments.

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Progent delivers the help of Microsoft and Cisco-Premier IT support experts to offer customers affordable alternatives to help organizations maximize the value of Microsoft and Cisco technology. For networks that span from small offices to nationwide enterprises, Progent's expert engineers can show you how to enhance your network's e-mail infrastructure, security, reliability, performance, and network administration.

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VMware Specialist
VMware Live Migration Consultant

Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and public cloud and hybrid cloud environments that provide high uptime, fault tolerance, and application mobility.

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Exchange 2007 Online Help
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Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 help, repair, and design offerings include assistance with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.

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Progent's Cisco certified network infrastructure consultants can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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CCIE Certified Meraki IT Consultant

Progent's Cisco-certified wireless networking experts can provide online and on-premises consulting and troubleshooting services to help your organization to design, configure, administer, tune, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's experts can also help you to design and implement hybrid networks that integrate local and cloud-hosted resources and that deliver seamless connectivity, advanced security, streamlined management, and consistent operation for all your mobile and desktop devices.

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Offsite Automated Backup Services Services

ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of vital data, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery specialists can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data.

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Consult for Lync Server 2013 PSTN Gateway
Lync Server 2013 and Cisco Unified Communications Engineers

Microsoft Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing model with IM, presence, audio/video and web conferencing with application sharing, as well as IP and PSTN calling across a wide range of desktop and handheld devices. Progent's certified Lync 2013 experts and system architects can help your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT staff and users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.

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Small Office Consulting Companies
On-site and Remote Support for Small Office

Progent's Microsoft and Cisco premier computer consultants offer advanced support for a broad array of products and technologies and can deliver that expertise online anywhere in the U.S. or in person in select cities throughout the country and anywhere in California. Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE network engineers for the toughest connectivity problems, as well as the the assistance of CISA and CISM-qualified security consultants to assist with complex security planning and troubleshooting. Progent has provided remote troubleshooting to companies in every state in the United States.

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Progent is convinced that a carefully architected and executed network is a crucial piece for accelerating a firm's success, and Progent follows this belief in our own system environment. We have created a fault-tolerant virtual office network that enables our staff consultants and authorized contractors to deliver fast and efficient service, collaborate closely on complex projects, and gain from professional and private maturity by being part of a dynamic company culture of self motivation and freedom.

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Amazon hybrid cloud solutions Reporting
Amazon SQS Reporting

Progent can provide cost-effective remote consulting to assist companies of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewall configuration and VPN access and can show you how to deploy all-cloud or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed expertise to assist you to resolve complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS cloud on schedule and within budget.

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Microsoft Certified Expert SQL Server 2017 Monitoring Computer Consultant
SQL Server 2017 on Linux Network Consulting

Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of migrating to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your databases and applications to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer online or onsite support ranging from on-demand design assessment or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and on budget.

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Microsoft Office SharePoint Server 2010 Onsite Technical Support

Progentís Microsoft-certified experts offer organizations of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web technology for intelligently connecting people, teams and information. SharePoint Server provides a common location for your workers or clients to access, manage, share and manipulate relevant data, files, and software and to interact with other people. SharePoint allows faster and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information theyíve developed in a way that makes data convenient to locate, retrieve and apply. Progent's SharePoint consultants can assist you to maintain your existing SharePoint solution or migrate to the current release of SharePoint Server or to SharePoint Online.

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Progent is among the most qualified IT support companies for designing email and messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies receive all the advantages of Microsoft Exchange 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.

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Database Administration Consultants

Progent's certified database application developers can provide businesses of any size remote support for popular RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting services available from Progent include software installation and integration, database architecture and programming, administration services, replication solutions, storage management, performance optimization, data migration, information security, backup and recovery options, troubleshooting, and training.

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Progent can help your business in any and all phases of your migration to Exchange 2016 such as designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, databases and log files; setting up HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical information.

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Progent's Microsoft-certified professionals offer computer support and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft server platforms. Progent's migration, integration, management, and support expertise for Exchange 2003 Server include system design, installation, documentation, onsite and off-site technical support, Help Desk outsourcing, certified security consulting, and comprehensive network management outsourcing.

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Progent's Microsoft-certified professionals have 20 years of background planning, installing, and supporting messaging systems for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting support to ensure that your email system features security, high availability, easy access for off-site and wireless users, time-saving administrative utilities, and seamless integration with telecommunications. Progent provides expertise and support services for Exchange 2016 Server, Microsoft Exchange 2013 Server, Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or mid-size companies to migrate to MS Exchange 2016 or MS Exchange 2013.

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Progent's Microsoft-Certified SQL Server engineers offer a range of services to help small businesses to design, configure, manage, and troubleshoot Microsoft SQL 2008 solutions so that they receive the maximum competitive benefit from this state-of-the-art RDBM platform. In addition, Progent can provide help with system infrastructure, enterprise-wide protection, and application programming to optimize the strategic advantage of your IT investment.

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Progent can provide economical online access to engineers with expertise in a wide range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations as well as laptops and smartphones. Progent offers help for all major data protection platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can assist your company to design, enhance, or maintain backup/restore systems for a range of topologies including local, edge to datacenter, cloud-based, or hybrid.

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ProSight Phishing Defense Consultant Services

Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP deployment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate action. Progent's consultants can also help you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware.

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Microsoft allows you to create transparent hybrid networks that combine Office 365 and local Exchange deployments. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

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Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small service firms who offer minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports sent by every staff member to every customer. The practice of documenting and archiving service records allows more efficient service and avoids a slew of typical misfortunes such as when a service client is effectively held captive to a consultant who wonít let go of vital service information.

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Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, compatibility testing, test lab systems, virtualization strategies, Cloud and hybrid integration, mobile device management and synchronization, telecommuter connectivity, security and compliance, streamlined deployment and management, network optimization, Wi-Fi support, business continuity planning, custom training for network management personnel and users, and post-migration consulting support.

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VMware NSX Virtual Networking Consultant

VMware's NSX network virtualization technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, deploy, test and manage a disaster recovery system based on VMware SRM and VMware NSX.

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Support and Setup for Co-Location

Colocation sites make it possible for companies to share enterprise-class facilities for hosting computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can assist your company with all facets of your colocation strategy such as selecting and moving to a colocation facility, creating network architecture, specifying hardware, on-premises and remote troubleshooting, establishing online network administration, and training your support personnel.

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Progent's Cisco CCIE-certified SIP infrastructure experts can help you to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks and offer cost-effective online or onsite expertise to help you to move smoothly to an advanced unified communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business or Lync for access to a SIP PSTN trunk.

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Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a wide range of remote services to assist you to plan, develop, pilot test, install, administer, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel solutions to the latest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide on-demand help to organizations who need a quick solution to a stubborn problem related to Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical application software built on Office Excel. Progent's cost-effective online training classes for Office Excel can be customized to address the needs of individual users or teams.

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Microsoft Activesync Consulting

Progentís consultants provide experience in multiple technologies related to mobile networking such as system architecture, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified experts can save your organization work and money by using their wireless background to help you choose and integrate mobile networking solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile appliances perform better.

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Microsoft Windows 2008 R2 Specialist
Windows Server 2008 R2 Consulting Services

Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your IT personnel how to run enhanced administration utilities, and provide continuing consulting and support via affordable options including Help Desk support and online technical assistance.

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Compensation for Microsoft Consulting Employment Opportunities
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Progent's compensation structure is built on contribution, so similar to being a freelance consultant, your earnings are directly tied to your work effort. Certain of our support staff focus on lifestyle issues and choose to consult at an easy pace, using our flexible schedule to pursue individual enthusiasms such as mountain biking, car racing, skiing, fishing, travel, or sharing free time with relatives and acquaintances. Others use the chance to earn major bucks through hard effort and long days. Progent fully encourages both sides of the spectrum plus everything in between.

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Desktop Technology System Consulting
Microsoft and Mac Desktop Solution Providers

Progent can deliver a wide array of affordable consulting and support services to assist your company to deploy, integrate, repair, and manage desktop PCs and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or remote help for single machines or laptops or work with you to design and implement a large-scale rollout of new or updated OS software and applications. Progent can also supply consultants and technical workers to assist you to prepare for and complete a company relocation or consolidation organized to produce the least possible interruption to your business.

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Exchange 2010 Management Consulting Services
Exchange 2010 Disaster Recovery On-site Technical Support

Progent's Microsoft-certified consultants can provide affordable remote and onsite support to carry out your upgrade to Microsoft Exchange 2010, produce comprehensive documentation of your new email system, train your network support team and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide continuing management services and technical support. Progent can also assist you to upgrade from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.

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Information Technology Consulting for SCCM Planning
SCCM MAM Professionals

System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies security and compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, allows safe end-user self service, and delivers a common control mechanism for administering multi-OS ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud experts can help your organization with any aspect of designing, implementing, operating and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.

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Microsoft Exchange Technical Support
Microsoft Exchange 2007 Specialist

Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent offers the knowledge and experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business needs.

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Microsoft Certified Partner Windows, Linux, UNIX, Solaris Integration
Linux, Windows Consultants

If your office network mixes Linux platforms with MS Windows, Progent can show you how to integrate your servers into a unified environment that allows all your operating systems to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and tight security. Progent's UNIX/Linux and Microsoft Windows coexistence assistance services include network infrastructure integration and service, support for Windows services for UNIX, online server monitoring and management, online technical help and repair, in-person technical support, and Helpdesk services.

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SIP Infrastructure Technology Consulting Services Network Engineer for SIP Infrastructure
SQL 2008 Online Support SQL 2008 Technical Support Services
Small Business Managed Services Specialist
Network Management Outsourcing Engineers

Progent's ProSight family of managed services are designed to provide businesses who maintain minimal in-house network support staffs with affordable help from world-class management tools and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed network maintenance costs, automation of common administrative processes, continual absorption of new information technology, smooth transition from legacy technology to current solutions, improved alignment of information technology with strategic objectives, access to veteran IT consultants, and freeing up management to concentrate on business issues rather than ever-changing computer technology.

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SQL Server 2014 In-memory ColumnStore Remote Troubleshooting SQL Server 2014 Encryption Key Management Support
Microsoft Dynamics AX Applications Consultant
Microsoft Dynamics NAV Support and Help

Besides offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, upgrade assistance, and one-on-one or group webinar training classes customized to meet your particular requirements. Progent's experts also can show you how to integrate and support a secure, robust server and communications infrastructure to support your ERP, MRP and accounting solutions.

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Technical Support for Windows, UNIX, Solaris
Solaris with Windows Consultant Services

If your office computer system combines UNIX, Linux or Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your operating systems to coexist for easy management, seamless dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX and MS Windows integration support services feature network architecture configuration and service, support for Windows services for UNIX, online network monitoring and administration, online network support and repair, on-site technical support, and Contact Center outsourcing.

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School District Consult Specialist
Seattle, King County, Washington Technology Consulting Seattle, WA, Spokane, WA, Tacoma, WA Setup
Network Consulting for Windows Virtual Desktop for Apple Mac
Professionals for Windows Virtual Desktop for Mac

For businesses with a mix of Apple Mac and Windows desktops, there exist two basic alternatives for running Windows-dependent applications on an Apple Mac: an external connection to a physical Windows PC or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a remote Windows-based computer to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so you are able to use Microsoft Windows applications locally. Progent's Mac technology consultants can assist you to manage these products for running Windows applications on your Apple Macs and can in addition assist your organization to assess and install third-party products for Microsoft Windows platform simulation.

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Security Cybersecurity Organizations in Wall Street Security Tech Services White Plains
Windows 10 Compatibility Testing Migration
Windows 10 Migration On-site Technical Support

Progent's Microsoft-certified consultants can assist businesses of all sizes to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management, telecommuter access, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, webinar training for network management staff and end users, and ongoing technical help.

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Specialists for Linux, Windows
Linux, Windows Services

If your office network mixes Linux platforms with MS Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high reliability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows coexistence assistance services feature network architecture integration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network help and repair, in-person technical support, and Contact Center services.

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SharePoint 2019 and SQL Server Technical Support Services
SharePoint 2019 PowerShell Configuration

Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical remote and onsite expertise, software development, and debugging services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based infrastructure into a seamless intranet system.

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Windows Server 2012R2 Hyper-V Help and Support
Windows Server 2012R2 Virtual Fibre Channel Specialist

Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management team, create a corporate-wide security plan, automate IT administration, help with application development, and build and test a DR/BC plan.

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Engineer for Skype for Business and iPad
Skype for Business and Cisco UC Specialist

Lync 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and onsite support to help your company to manage and repair your existing Lync Server 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to design and execute an efficient Skype for Business upgrade.

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Hyper-V Server Specialist
Microsoft Hyper-V Server Virtualization Professionals

Progent's certified professionals can assist you to analyze the potential benefits of Hyper-V-powered virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your production applications, assess your network infrastructure for smooth operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and setting up Windows Hyper-V, educate your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual servers, establish and validate business continuity procedures that maximize system availability, and provide ongoing consulting and technical support including low-cost remote troubleshooting and turn-key Help Desk outsourcing.

Small Business Network Consulting for Microsoft and Apple Mac Desktop System Recovery for Microsoft Desktop
Computer Engineer for Mac and Exchange
iPad and Outlook Web App Support and Integration

Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can help you set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, synchronize calendars, and alert people to conferences with your Microsoft Exchange account. Progent will verify that your Exchange Server is properly configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.

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Sun Solaris Computer Consultant
Solaris Services

Progent's Solaris platform consulting services offer small and mid-size businesses and software developers help with administering and maintaining Solaris systems that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISA credentials. This broad range of experience provides you with a convenient single consulting firm to show you how to build and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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ProSight Behavior-based Antivirus Consultants
ProSight Ransomware Protection Consultancy

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire malware attack lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.

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Consulting for VMware Data Recovery
Acronis Backup Professional

Progent can provide economical online access to engineers skilled in a broad array of utilities and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus laptops and smartphones. Progent offers consulting support for leading data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent's consultants can help your company to implement, upgrade, or maintain data backup solutions for a variety of architectures such as on-premises, remote, cloud-based, or hybrid.

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Support and Setup for Cisco RADIUS Security
Remote Access Support Outsourcing

Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Ciscoís security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to evolve with your changing business requirements. Progentís Cisco-Premier network experts support Ciscoís comprehensive family of hardware and software aimed at preventing information theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can show you how to integrate Cisco technology to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, permissions, and accounting from a graphical Web interface.

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Linux Phone-based Design Firm

Progent provides national remote help and consulting services for businesses that run networks powered by versions of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online technical support provides optimum return for your IT budget by extending user efficiency and limiting the hours charged for network repair services. Sophisticated remote access technology and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or via a combination of telephone help and online access. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to help you with the toughest network issues.

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Microsoft Windows Management
Microsoft Office 2003 Computer System Consultant

Progent's pricing policy is to charge for phone service and on-premises visits by the minute. Consequently, you are invoiced exclusively for received services. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-site support, Progent does not charge for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for support services delivered during regular working hours. Many support firms impose substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for fast solutions so you won't be forced to allow less critical problems to stay unaddressed.

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Windows and Solaris IT Services
UNIX, Windows Professional

Progent can assist your company to design and execute an efficient migration from a UNIX-powered information system to a network powered by Microsoft Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your information and reduce business discontinuity by developing an effective transition plan that preserves your current assets in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current environment, transition strategy and testing, Exchange migration support, data and application software transition, and server and media migration and economization.

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VoIP handsets Consultant Subcontractor

Progent's productive atmosphere will make you a more capable professional by improving your technical knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best professional experts for you to work with, providing a state-of-the-art system architecture, using proprietary software utilities to deliver the highest level of service, and by optimizing proven operational structures for finding and maintaining customers.

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ADSL2+ Consultancy
Technology Professional for Comcast Business Class Cable Internet

Progent can provide the affordable services of online Internet connectivity consultants to help your organization to evaluate or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Support services available from Progent's engineers include assessment of your existing bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and deploying additional ones, implementing firewalls, and designing dependable BGP architectures.

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Microsoft Project Workflow Trainer
Project Reports Development

Progent's Microsoft-certified consultants can provide advanced support in deploying, operating and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide range of cost-effective remote support services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading platform. Consulting support available from Progent include system design, software configuration and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and specialized webinar training.

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UNIX, Windows Consulting
UNIX, Windows Engineer

If your company operates a UNIX or Linux network or a multi-OS IT environment, Progent's CISA and CISSP-premier security specialists can assist your entire enterprise in a broad range of security topics including security management practices, security design and models, access control systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and web security, and business continuity preparedness. CISA and CISM define the core skills and international standards of knowledge that network security professionals are required to possess. These accreditations offer IT management the confidence that those who have earned their CISM or ISSAP qualification have the experience and theory to offer effective security management and engineering help.

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Microsoft Solutions Framework Project Methodology IT Management
Network Consulting Service for Stabilizing Phase: Design Tuning

In performing IT projects for enterprise customers, Progent follows a phased approach based on specified milestones in order to meet budgetary, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All facets are recorded to provide a detailed summary of IT services delivered and to assist in downstream network support.

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Network Consultation for Linux RedHat Online
Linux RedHat Online Server Recovery

Progent offers national online phone support and troubleshooting services for companies who operate networks powered by variants of Linux or whose information systems feature a mix of Linux platforms/Linux and Microsoft products. Online network consulting provides maximum return for your IT budget by preserving user efficiency and shortening the time charged for computer repair services. Sophisticated remote access technology and skilled service specialists and consultants allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of cases your network issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE infrastructure engineers and CISA and CISM premier security specialists to assist with the most difficult network issues.

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Remote Support for SharePoint Portal Server
SharePoint IT Consulting

Progent's Microsoft-certified consultants can help you evaluate the business case for deploying Microsoft SharePoint Server 2007, consult with you on the appropriate edition of SharePoint for your circumstances, provide setup and integration expertise, assist you to set up MS SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint Server 2007, develop a comprehensive security strategy that encompasses portal solutions, and deliver maintenance and Help Desk support.

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Technical Consultant for Tracking Service Costs
Service Reports Specialist

Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed services. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports transmitted by each staff member to each client. The practice of documenting and organizing service activity allows more efficient support and avoids a variety of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.

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School District Exchange Professional
Consult for County Government Exchange

Progent has a long background delivering a broad range of online network support and urgent repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering expert remote network support and has provided network solutions to organizations in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises service calls.

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Microsoft System Center OpsMgr 2012 R2 Remote Consulting
System Center Management Packs Support and Help

Progent's Microsoft-certified consultants have over 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer companies of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.

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Information Technology Consulting for wi-fi controller
Wave 2 Wi-Fi controller Network Consultant

Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth migration to Cisco's latest wireless controller technology. Progent can provide support for both hardware-based and software-based Wi-Fi controllers and can assist you to determine which version is appropriare for your Wi-Fi solution. For 802.11ac Wave 2 Wi-Fi controllers, Progent offers Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.

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Setup and Support for Great Plains Migration
Dynamics GP/Great Plains Features Consultant Services

Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics platform that unifies information and operations throughout your business, communicates easily with other solutions, and brings together workers, clients and suppliers regardless of time or location. Created for small to mid-size companies, Dynamics GP 2010 and Dynamics GP Release 10.0 provide functionality for accounting, analytics and reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can help you install and maintain a reliable, secure server and communications environment to support Microsoft Dynamics Great Plains, and can provide expert Great Plains professionals to help your business exploit the full power of Microsoft Dynamics GP/Great Plains 2010.

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Microsoft Denali Professional

Progent offers the support of certified consultants as well as seasoned software developers, database administrators, project management experts, Cisco-certified network architects, business continuity specialists, and data security consultants to help your business to assess the potential benefits of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.