Expanding your remote workforce may have a major effect on network architecture, security/compliance, and company culture. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can assist your Aurora organization to pick the appropriate tools and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Aurora, Colorado businesses to succeed with any facet of creating a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Setting up the network infrastructure needed for an at-home work environment can be particularly complicated if you have to accommodate a combination of worker-owned equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from various vendors and with a variety of operating systems and firmware levels. Progent's background providing online support for both legacy and modern IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to help your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authorized at-home employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN tunneling for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms allow a telecommuter to view and use a data center computer's desktop. This technology gives IT managers significant control over the computing environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewalls. Progent offers expert online support for configuring home routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting families and visitors, are commonly utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can help you to resolve these issues by delivering expertise like Aironet integration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet access methods impact the speed and availability of connections between telecommuters and the corporate data center. Line-of-business applications may require redundant Internet connections in the event the primary connection breaks. Progent can provide expertise for picking service providers, choosing appropriate service packages, and configuring redundant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter solution for your Aurora, Colorado company, phone 1-800-993-9400 or visit Contact Progent.