Expanding your at-home workforce may have a significant effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Aurora company to pick the appropriate technologies and adhere to best practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Aurora, Colorado companies to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed for an at-home work environment can be particularly challenging if you must accommodate a mix of personal equipment such as desktop computers and laptops, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's background providing remote help for both legacy as well as current IT products in remote office venues enables you to make efficient use of your available infrastructure and provides you with ready access to expertise for implement essential updates. Support services available from Progent to assist your company to create a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a safe tunnel for authorized at-home workers to use IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your various network resources by providing remote VPN configuration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and interact with a data center computer's desktop. This technology provides network managers substantial control over the digital environment of at-home employees and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers expert remote support for deploying home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by telecommuters to access their router for work. This can cause performance as well as security issues. Progent can assist you to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications may require redundant Internet access in case the normal connection breaks. Progent offers guidance for identifying service providers, selecting sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet access. Refer to Internet access solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Aurora, Colorado organization, call 1-800-993-9400 or visit Contact Progent.