Expanding your at-home workforce can have a major impact on IT architecture, security, and corporate culture. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Aurora company to pick the right tools and adhere to best practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services ranging from as-needed guidance for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Aurora, Colorado companies to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote work environment can be particularly challenging if you have to accommodate a mix of personal equipment such as PCs and notebooks, routers, and wireless appliances from different vendors and with a mix of OS software and firmware levels. Progent's experience providing remote help for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your available infrastructure and offers ready access to expertise for making essential updates. Services offered by Progent to help you to create a productive work-at-home infrastructure include:
- VPN technology allows you to create a secure tunnel for authorized remote workers to use IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect software for safe VPN tunneling for a broad range of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote computer's desktop. This gives IT managers significant control over the computing environment of at-home employees and offers them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers expert remote consulting for setting up home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and visitors, are commonly used by at-home employees to access their router for work. This can create performance and security issues. Progent can help businesses to mitigate these problems by delivering services like Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi access point setup assistance.
- Internet access methods impact the performance and availability of connections between telecommuters and the company data center. Mission-critical applications might demand backup Internet access in case the normal connection breaks. Progent can provide expertise for picking Internet service providers, picking appropriate bandwidth and data volume packages, and setting up high-availability Internet access. See Internet connectivity solutions.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Aurora, Colorado organization, phone 1-800-993-9400 or refer to Contact Progent.