Expanding your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Aurora organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you over challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Aurora, Colorado businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for an at-home work environment can be particularly complex if you have to manage a mix of worker-owned hardware like desktop computers and laptops, routers, and Wi-Fi appliances from different manufacturers and with a variety of OS software and firmware releases. Progent's background providing remote support for both legacy as well as modern technologies in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Services available from Progent to help your company to implement a high-functioning telecommuting infrastructure include:

  • VPN technology allows you to establish a safe connection for authenticated remote workers to access IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a data center PC's desktop. This gives network managers significant control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online support for setting up routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity problems. Progent can assist businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet access methods impact the speed and reliability of connections between telecommuters and the corporate network. Business-critical processes may demand backup Internet connections in the event the normal connection breaks. Progent can provide expertise for picking service providers, choosing appropriate service offerings, and configuring redundant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Aurora, Colorado company, phone 1-800-993-9400 or refer to Contact Progent.