Expanding your remote workforce may have a significant effect on IT architecture, security, and corporate workflows. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT networks that support at-home workers. Progent can help your Aurora organization to select the right technologies and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent can provide support services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can assist Aurora, Colorado businesses to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home work environment can be especially complex if you must accommodate a mix of personal equipment like desktop computers and laptops, routers, and wireless APs from various vendors and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both outdated and current technologies in virtual office venues allows you to make efficient use of your existing network infrastructure and offers fast access to expertise for making necessary upgrades. Support services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • VPN technology allows you to create a secure tunnel for authenticated at-home employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your various network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN tunneling for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a remote PC's desktop. This technology provides network managers significant control over the digital environment of at-home employees and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent can provide expert remote consulting for deploying routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are frequently used by telecommuters to connect to their Internet router for work. This can create throughput and security issues. Progent can assist you to mitigate these problems by providing expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless access point setup help.
  • Internet connectivity methods impact the performance and availability of connections between telecommuters and the company network. Vital processes may demand backup Internet access in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, choosing sensible service offerings, and setting up fault-tolerant Internet access. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Aurora, Colorado company, call 1-800-993-9400 or go to Contact Progent.