Cybersecurity and Information Assurance Expertise
Aurora Enterprise and Small Business Information Network Infrastructure
To get fast remote help with data security problems, businesses in Aurora Colorado have access to expert expertise by contacting Progent's certified security engineers. Progent's remote support staff is ready to provide efficient and low-cost assistance with security crises that threaten the productivity of your network. Progent's accredited consultants are premier to support systems based on Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver advanced help for critical cybersecurity and restoration solutions like AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restore testing, immutable backup, and off-premises backup. Progent's wide selection of consulting services covers firewall configuration, email security, secure system infrastructure, and disaster recovery preparedness. Progent's technical support team has earned the world's top security certifications including CISM and Information System Security Architecture Professional.
Progent provides remote security assistance on a by-the-minute model without minimum times and no extra fees for setup or off-hour service. By charging by the minute and by providing world-class help, Progent's billing policy keeps costs low and eliminates situations where simple fixes turn into big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to recognize a penetration and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware can achieve within a target's network, the longer it will require to restore core operations and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help organizations to take the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist you to identify and quarantine breached devices and protect clean resources from being compromised. If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do?
If you are now experiencing a security crisis other than ransomware, visit Progent's Emergency Remote Technical Support to see how to receive fast assistance. Progent has a team of seasoned cybersecurity specialists who can provide online and on-premises assistance that includes containment, mitigation, restoration, forensics, and hardening of your security profile to protect against future attacks.
For companies who have prepared beforehand for being hacked, the step-by-step post-attack handling procedure outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.
Introduction to Progent's Security Support Services
Coordinating data protection plus planning for restoring vital data and functions after an attack demands a continual effort involving a variety of technologies and processes. Progent's security professionals can assist your business at any level in your attempt to secure your information network, from security assessments to creating a comprehensive security strategy. Key technologies covered by Progent's security engineers include Planning and Prevention, Data Restoration and Security Failure Analysis, and Managed Protection from Email-Based Threats.
Planning and Building Secure Networks
Every business should develop a carefully considered security plan that incorporates both proactive and responsive steps. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The reactive strategy defines activities to help security staff to evaluate the damage caused by an attack, remediate the damage, document the event, and revive network activity as quickly as possible. Progent can show you how to design protection into your business operations. Progent can install auditing software, create and build a secure IT infrastructure, and recommend processes and policies that will optimize the protection of your information system. Progent's security experts are ready to help you to configure a firewall, design protected offsite connectivity to e-mail and information, and configure an effective virtual private network (VPN).
If your company is looking for an economical way for jobbing out your network security administration, Progent's Round-the-clock Network Support Packages include continual remote network tracking and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud hosted resources and that are compliant with government security requirements. (Find out about Progent's Microsoft 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting.)
Data Recovery and Failure Analysis
Progent has expertise in restoring systems and servers that have been compromised, are quarantined, or have stopped working as a result of a security attack. Progent can show you how to assess the losses resulting from the assault, return your company to normal business operations, and retrieve data lost owing to the attack. Progent's certified engineers can also manage a comprehensive failure evaluation by going over activity logs and utilizing other proven assessment techniques. Progent's experience with security issues reduces your off-air time and permits Progent to suggest effective measures to prevent or contain new attacks.
Ransomware Removal and Restoration Expertise
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to rebuild an information system compromised by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware cleanup and recovery services.
Work-from-Home (WFH) Security Consulting
Work-from-Home staff members typically use their own computing devices and often work in a poorly secured physical area. This situation multiplies their susceptibility to cyber attacks and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user training, and the creation of policies based on best practices. Progent's veteran team of telecommuter solutions consultants can help you to design, implement and maintain a compliant cybersecurity solution that guards vital information assets in networks that incorporate telecommuters as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic information system. In addition to maximizing the protection and reliability of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on more strategic projects and tasks that derive the highest business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management stack that features AI software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be loaded in a few minutes to guard endpoints against increasingly sophisticated cyberthreats such as ransomware, known and brand-new malware, trojan viruses, hacking tools, memory exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is invariably the initial EDR response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response services.
Support for Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated testing of your internal and perimeter network to help you uncover, prioritize, remediate, and verify security weaknesses before threat actors can exploit them. Progent offers the support of a NodeZero Certified Operator who can help you to deploy NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to determine your current security profile. Progent's NodeZero experts can also assist you to harden your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT resources. To learn additional information about Progent's threat analysis solutions powered by on NodeZero's penetration test products, visit Consulting Support for NodeZero's Pentest Platform.
Stealth Penetration (PEN) Security Testing Services
Stealth penetration checking is an important component of any comprehensive network security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense tools such as intrusion detection warnings and event log analysis are correctly configured and consistently observed. Progent can implement ongoing automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and unsound product defaults can be chained together by hackers into the multi-vector attacks typical of modern versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Testing Consultants.
Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the complete threat progression including filtering, detection, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's
ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup/restore product companies to produce ProSight Data Protection Services, a selection of offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup processes and enable transparent backup and rapid recovery of important files, apps, system images, and VMs. ProSight DPS lets your business protect against data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, human error, ill-intentioned insiders, or software glitches. Managed backup services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these managed services are best suited for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected online account and enter your password you are requested to verify who you are on a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used for this added form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about Duo two-factor identity validation services, refer to Duo MFA two-factor authentication (2FA) services for telecommuters.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified security consultants offer world-class specialized help in vital areas of network protection including:
Information Risk Evaluation and Compliance Testing
Progent offers experience with security auditing tools such as Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a variety of comprehensive network scans to identify potential security gaps. Progent has extensive experience with these and similar tools and can assist your company to analyze assessment reports and react appropriately. Progent's security engineers also can perform web application testing and can conduct expert assessments of enterprise-wide security to assess your company's compliance with major worldwide security standards such as HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering stationary wireless appliances as well as portable devices. Get more information concerning Progent's Information Risk Evaluation and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver in-depth consulting services for Cisco's entire range of security and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Find out more information about Cisco Protection, VPN and Aironet Wireless Consulting.
Additional Firewall and Virtual Private Network Technologies
In addition to supporting a wide range of security solutions available from Microsoft and Cisco, Progent offers businesses of any size expert support for products from other major firewall and Virtual Private Network suppliers. Progent's consultants offer:
- Palo Alto Networks PA-Series Firewalls Configuration Help
- Check Point Software Support
- Barracuda CloudGen Firewall Consulting
- WatchGuard Technologies Technical Assistance
- Juniper Networks Integration
- SonicWall Inc. Consulting
- Fortinet FortiGate Firewall Integration
- Symantec Technical Assistance
Certified Information Security Manager (CISM) defines the core skills and worldwide standards of performance that IT security professionals are required to master. CISM provides executive management the confidence that those who have earned their accreditation possess the background and knowledge to offer effective security management and engineering support. Progent can provide a CISM-certified expert to assist your organization in critical security disciplines such as information protection governance, vulnerability management, data protection process control, and crisis response support.
Learn additional details about Progent's Certified Information Security Manager Security Consulting Expertise.
CISSP Security Support Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP certification as a result of demonstrated professional work, rigorous study, and formal examination. CISSP Certification recognizes expertise in an international standard for IT security. ANSI has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include cybersecurity management procedures, security architecture and models, connection permission systems, software development security, operations security, hardware security, encryption, communications, Internet security, and disaster recovery planning.
Find out additional information concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure System Infrastructure
Progent's ISSAP Premier security consultants have been awarded ISSAP certification as a result of thorough examination and significant hands-on work with network security architecture. ISSAP consultants have acquired in-depth knowledge of access control systems and techniques, phone system and network protection, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Read the details concerning Progent's ISSAP Accredited Secure IT Architecture Consulting Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your organization to follow modern system security engineering theory and techniques in system development, review system security designs according to security engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, define efficient configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Support Services
The Certified Information Systems Auditor (CISA) credential is an important qualification that indicates mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass an extensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security engineer trained to help companies in the fields of information systems audit services, IT administration, systems and architecture planned useful life, information technology support, safeguarding information assets, and disaster recovery preparedness.
Get the details concerning Progent's Certified Information Systems Auditor Support Services.
CRISC-certified IT Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's ability to design, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified consultant to assist your company to create and carry out a business continuity plan based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation services are complementary to the support available from Progent's CISA-Premier security engineers for impartially assessing your IS management mechanisms and with the expertise of Progent's CISM experts for designing company-wide security policies and procedures.
Learn additional information concerning Progent's CRISC-certified Network Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was established in 1999 to validate the skill of information technology security engineers. GIAC's mission is to ensure that a certified security consultant has the skills necessary to provide services in key areas of network, information, and application program security. GIAC accreditations are acknowledged by businesses and government organizations throughout the world including U.S. National Security Agency. Progent offers the assistance of certified consultants for all of the network security disciplines covered under GIAC accreditation topics including auditing security systems, security incident response, traffic analysis, web application security, and SIEM solutions.
Read more details concerning Progent's GIAC Information Assurance Expertise.
Depend on Progent for Computer Security Expertise
If your company is situated in Aurora Colorado and you're looking for computer security help, call Progent at
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
An index of content::
Router patch management Consulting Services
Printer firmware patch management Engineers
Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, network appliances like routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.
Colo Support Outsourcing
Setup and Support Co-Location
Progent's data center support services are designed for businesses with hardware housed at Internet Data Centers or data center colocation hosting sites and in need of on-demand on-site help at the colocation facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent offers a complete array of IDC and IDC and colocation consulting services including system topology evaluation, Windows and UNIX server installation and maintenance, tech support for server and communications networking, development and deployment of non-stop configurations, defining and implementing layered security defenses, firewall integration and troubleshooting, configuring load balancing environments, and planning high-availability server and storage cluster systems.
Microsoft Operations Manager Network Engineer
System Center Operations Manager Consultant
Even if your company has a minimal network support group and a modest IT budget, your information network can still have the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent system management software for proactive monitoring and alerts, and cost-effective service programs such as a help desk call center to keep your vital business applications and hardware operating.
Network Engineer SCCM 2012 Troubleshooting
SCCM 2012 Software Inventory Computer Consultants
Progent's Microsoft-certified consultants can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT needs. Also, Progent can assist you to create a software foundation that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Best Windows 7 Help Desk Troubleshooting
Microsoft Windows 7 Engineers
Progent's Microsoft certified engineers can help your company to assess
Network One-On-One Training
Operating System Training
Progent practices information transfer from Progent's consultants to customers. By educating clients to deal with technical issues that are within their scope, Progent can concentrate on offering high-value services where Progent has few competitors. Medium-size businesses who utilize trusted freelance service providers or who maintain in-house support personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, protected, and productive.
Network Engineer Integrated Services Routers
ASR 1000 Router Consulting
Cisco offers a full product line of routers including appliances built to provide the security, performance, and availability demanded by organizations ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a solid foundation for your network and to make it easy to expand as you add new users, start new offices, install new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Routers.
Emergency MCSE Expert Certified Network Consulting Windows Server 2019 Storage Spaces Direct
Windows Server 2019 Live Migration Computer Consultants
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Microsoft Windows 11 Snap Groups Services
Windows 11 RPA Consultant
Progent's Windows 11 consulting experts offer a variety of services to support Windows 11 such as cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated provisioning, and Call Center support.
Information Technology Installation Service Microsoft
Computer Network Consultant Microsoft Office 2000
Progent's IT outsourcing support offerings for small companies feature planning Server 2003, .NET, and BackOffice environments, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site repair, resolving chronic integration issues, and producing a company-wide security strategy. Progent can help you enhance system availability and performance via fault-tolerant technologies, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs assessment, product inventory, bill of materials development, vendor qualification, purchasing logistics, and full documentation. Progent's computer outsourcing help also features training for office productivity packages such as Office XP.
Shared Network Support Help Desk Consulting Services
Shared Help Desk Support
Progent's Standard Help Desk Services offer a complete service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Support services are provided at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to handle the most problems.
Best Catalyst 802.11ax Wireless Integration Support
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Remote Technical Support
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
ProSight Ransomware Recovery Computer Consulting
Signature-based Virus Protection Troubleshooting
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoints as well as servers and VMs against known as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
wireless IP phone upgrades Online Consulting
Online Help wireless IP phones and Meraki APs
Progent's wireless VoIP phone configuration and troubleshooting experts offer remote and on-premises support to help you build and administer a Cisco wireless VoIP phone deployment by delivering integration services that can range from debugging the configuration of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Active Directory Admin Center Remote Technical Support
Microsoft Certified Expert Active Directory Domain Services Computer Consulting
Progent can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and Azure assets.
Dynamics GP/Great Plains Remote Support
Technical Consultant Dynamics GP Power BI
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial software in the Dynamics GP/Great Plains family, offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to deploy and integrate, and with its segmented design you are able to license only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software support experts can show you how to install, configure and administer Dynamics GP 2010 and also earlier editions of Microsoft Dynamics GP/Great Plains.
Auditing Juniper SRX1600 Firewall
Juniper SRX100 Router Auditing
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Specialists Solaris with Windows
Windows and Solaris On-site Technical Support
If your business computer system combines UNIX, Linux or Solaris platforms with Windows, Progent can help you to incorporate your computers into a unified environment that permits all your OS platforms to coexist for simple management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows integration assistance services include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and repair, on-site technical support, and Helpdesk services.
Microsoft Experts Microsoft Entra MFA Technology Professional
Microsoft Entra Hybrid Services
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and Azure resources.
Network Design and Consulting Microsoft Office 2003
Microsoft Office 2000 Computer Network Consulting company
Progent imposes no startup charge and requires no monthly commitment for support services provided during normal working hours. Progent's small granularity eliminates big bills for quick repairs so you will not be forced to permit minor problems to fester. .
After Hours iOS patch management Consult
IoT device patch management Consulting
Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, applying, and tracking updates to your servers, endpoints printers, infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Jobs Contract Microsoft Consultant
24/7/365 Subcontractor Job Network Consultants
If you are a network engineer with technical support experience, teaming with Progent and helping Progent's clients will expand your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on providing network consulting and technical help to small and midsize businesses will give you the chance to consult closely with business leaders and add tangibly to the growth of exciting companies. Also, Progent's virtual office network provides the most advanced technology for remote support and wireless access to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.
SentinelOne Endpoint Detection and Response Consultant Services
SentinelOne Virus Recovery Experts Remote Support Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Wireless Bridge Remote Technical Support
Building-to-building Wireless Professionals
Progent's Wireless Consulting Services provide a convenient, economical option for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Helpdesk for Telecommuters IT Services
Telecommuter Integration Help and Support
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Les Kent has a 35-year track record of successful network integration, executive administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions while working as a network architect, programmer, project manager, implementation expert, and troubleshooter for small businesses, start-ups, and global corporations.
Ubiquiti UniFi WLAN Consult
Ubiquiti UniFi Wave 2 WiFi access point Engineers
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and streamlines setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent offers the skills of veteran Wi-Fi consultants who can assist you to determine the benefits of Ubiquiti's UniFi products for your business and assist you to design, install, manage, and maintain your UniFi solution.
Cisco Certified Experts Small Business Outsourcing IT Support
Small Office Small Business Server Support
Progent delivers the services of Microsoft and Cisco-Certified IT support experts to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco technology. For environments that range from remote offices to nationwide corporations, Progent's network engineers can help you improve your network's e-mail infrastructure, security, availability, throughput, and system administration.
Fortinet 3000 Series Firewalls Online Support Services
Fortinet 4800 Series Firewalls Support and Integration
Fortinet next-generation firewalls are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet FortiGate security appliances to safeguard your IT assets at the enterprise edge, within the data center core, at branches, and at the cloud edge.
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