Fast and Affordable Remote Support for Aurora Colorado Computer Networks
Immediate Online Help for Aurora SystemsFor companies located in Aurora Colorado, Progent offers online support for networks based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided remote troubleshooting to companies in all 50 states in the U.S. (Check out recommendations from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE engineers to help with complex infrastructure issues, as well as the assistance of CISA and CISSP-qualified cybersecurity experts to handle high-level security design and troubleshooting issues.

Progent's online support engineers offer excellent leverage due to the fact that they possess the practical experience and are equipped with the sophisticated technology required to solve most network issues rapidly. This reduces direct costs since service calls require minimal chargeable minutes. Remote support also avoids the cost of sending an engineer to your location. Your organization saves even more with indirect expenses by reducing or eliminating network downtime and associated costs resulting from business discontinuity, disgruntled customers and vendors, idle employees, and distracted management. Progent's extensive remote technical support experience is particularly important in environments that depend on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises support may not be an option.

Progent's billing policy for online support is structured to stretch your IT service investment. Progent charges by the minute for phone consulting, so you are invoiced only for the support that you actually get. Unlike typical online service organizations, Progent requires no initialization fee or minimum fees. Progent's one-minute billing unit and simple model for billing save you from situations where speedy. minor repairs somehow end up as big bills. Progent's penchant for dealing with technical issues quickly means your business spends less money.

Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned an array of customized technologies and field-tested methodologies which permit the maximum degree of efficiency for remote technical support and repair for computer systems of any size. Progent provides secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN connectivity permits the staff of Progent's online support team to access your company's environment remotely without breaching corporate security.

Progent's powerful technical support database system maintains comprehensive histories of the support that Progent's clients have received. Progent's staff consultants have access to the details of support provided to each client by any Progent consultant. This history of issues and fixes is structured as a quickly accessible proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge company-wide to make sure that the value of Progent's support services improves over time. Progent's advanced accreditations and working associations with key industry leaders including Cisco and Microsoft make available other extensive support databases and allow priority access to manufacturers' in-house support staff so Progent's online service specialists are able to arrive at optimal resolutions promptly.

Remote services provided by Progent to businesses in Aurora Colorado include:

ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent provides a selection of affordable, fixed-price services designed to allow small and medium-size businesses to benefit from the same cutting-edge technology used by many of the industry's leading corporations. The ProSight suite of network monitoring and management services addresses all critical facets of modern networking such as email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you prove compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent can also assist you to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of subscription-based offerings that deliver backup-as-a-service (BaaS). ProSight DPS products manage and track your backup processes and enable transparent backup and rapid recovery of important files, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, user error, malicious insiders, or application glitches. Managed services available in the ProSight DPS family include ProSight Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are most appropriate for your network.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. Besides optimizing the security and functionality of your computer environment, Progent's patch management services allow your IT team to concentrate on line-of-business projects and activities that deliver maximum business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services incorporate Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected online account and enter your password you are asked to confirm your identity on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be used for this second form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register several verification devices. To find out more about Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized control and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, track, optimize and debug their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common chores like making network diagrams, expanding your network, locating appliances that require important updates, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, better compliance with government and industry security standards, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent backup/recovery expert. The interview is intended to assess your organization's ability to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing cybersecurity posture and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup/recovery system that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent offers the skills of world-class online consulting experts for contract IT projects. Progent's charges for ongoing consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these special areas of computer technology enables customers to execute major initiatives within budget and on time. Progent's special online consulting services include:

  • Help Desk Call Center Support
    Progent's Help Desk programs for businesses with environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products include comprehensive Help Desk services, shared Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide small businesses an end-to-end service desk solution that manages all facets of remote Level 1 desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent offers the additional option of fast as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's Help Desk Call Center consulting expertise can aid you in building an efficient new Call Center or revamping your existing organization, selecting or modifying Call Center software products to meet the special demands of your company, or adding occasional online personnel to work with your in-house Help Desk group to deal with demanding scenarios like software migrations, major updates, or installing brand new business software.

    Progent's Call Center team of seasoned network professionals offers your customers in Aurora Colorado instant contact with an effective technical support resource with extensive experience offering telephone-based support and remote troubleshooting for computer environments powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk perception as a key enabler of business performance, and Progent's target is to resolve rather than just document technical issues.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Group can supply phone-based and in-depth engineering expertise and training in specific application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and training for Microsoft business applications including Microsoft CRM, MS Project, Office Word, and Microsoft 365 Excel. For more information about Progent's consulting, customization, and training offerings, see Progent's Business Application Experts Group.

  • Unified and Streamlined Administration of Hybrid Cloud Environments
    Microsoft System Center unifies and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS networks that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants offer world-class online and on-premises expertise for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help your business to design and configure a new deployment of Microsoft System Center2, extend or optimize your current one, upgrade efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring Support
    Progent offers companies in Aurora Colorado remote hybrid network monitoring by providing System Center Operations Manager expertise. Progent can tune SCOM for your environment so your IT support is proactive rather than reactive. By spotting possible problems before they grow into full-scale emergencies, automated monitoring can ward off disruptive and expensive information system crises. Progent can also deploy system monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft environments, or environments powered by a variety of operating systems.
How Your Aurora Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent remote assistance with Microsoft Windows, Apple macOS and OS X, or Linux/UNIX networks, visit Progent's Urgent Remote Help, call 1-800-993-9400, or go to Contact Progent. For organizations and new businesses in Aurora Colorado, Progent's online network support specialists can provide expert and cost-effective system support whenever your organization requires it. More than 15 years of offering remote tech support has led to Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting capability and to refine remote connectivity tools to repair IT problems rapidly while avoiding the expense and lost time associated with on-site service calls.

Even if your Aurora business has a regular independent consultant or employs a full time IT staff that know how to handle ordinary computer problems, Progent's Microsoft and Cisco certified engineers can still provide an easy and transparent remote extension of your local resources for situations when your regular IT support personnel either lack the bandwidth or the expertise to resolve unexpected network emergencies or especially complex integration problems.

Features of Progent's Remote Computer Services for Aurora Colorado
Progent's online support, remote troubleshooting, system security consulting, and system management services give businesses in Aurora Colorado unparalleled leverage for your support budget. Whether you need one-time phone support and remote troubleshooting or full-time Help Desk services and system management, Progent's experts can deliver your business enterprise-level IT support while allowing you to eliminate the expense and hassle of maintaining a full-service in-house IT staff. Highlights of Progent's National Remote Support program include:

What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting firm and Progent's head count, depth of technical background, refined support tools, and familiarity with corporate IT enable businesses to avoid the limitations of excessive reliance on smaller service organizations, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by offering:

How Does Our Company Begin Getting Remote Network Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.

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    System Center Configuration Manager automates software provisioning at scale, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs health monitoring, allows secure self service, and delivers a single point of control for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.

  • Network Security Scan Consulting Services External Security Scan Consultant
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  • Snatch ransomware recovery Engineer
    Spora ransomware recovery Professionals

    Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock.

  • ProSight ECHO Data Backup and Restore Services Engineers Remote Data Backup and Restore Services Consult
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  • ProSight Virtual Hosting Specialists Specialists ProSight VM Hosting
  • Professional Exchange 2013 DAG Microsoft Exchange Computer Engineer

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    Service Documentation Consultants Open Positions

    Progent's work environment will make you a more capable professional by enhancing your technical knowledge and boosting the loyalty of your customers. Progent makes good on this commitment by recruiting the best consulting talent for you to operate with, offering an advanced system infrastructure, using custom software tools to deliver the highest level of service, and by optimizing our business structures for finding and retaining clients.

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  • Service Aurora, Colorado
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  • Remote Consulting Cisco Aurora, CO Cisco Computer Service Aurora, Arapahoe County, US
  • Remote Help Desk Software Support Urgent Network Network Design Kane County Illinois
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  • PC Desktop Outsourcing Technology
    Microsoft and Mac Desktop Small Office Network Consultant

    Progent can deliver a broad range of affordable services to help you to install, configure, repair, and manage desktop PCs and laptops based on Windows, macOS and OS X, or popular versions of Linux. Progent can offer onsite or online technical support for individual computers or notebooks or work with your business to plan and carry out a large-scale rollout of new or updated operating system software and business applications. Progent can also supply engineers and technical workers to assist your company to plan for and implement a site move or consolidation designed to cause the least possible disruption of your productivity.

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  • SMS Server 2003 Upgrade Technology Consulting Services Computer Engineer SMS Migration

  • SMS 2003 Upgrade Consulting
    SMS 2003 Upgrade Consulting

    Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and reliably to appropriate workers, lower product expense and stay compliant by determining patterns of usage, improve Windows security by improving your awareness of vulnerability and by installing targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and lower operational costs by fully utilizing the management functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including program and hardware inventory.

  • SharePoint 2019 and SQL Server Specialist SharePoint Backup and Recovery Integration Services
  • SharePoint Server 2013 Computer Consulting Windows SharePoint Services Onsite Technical Support
  • SharePoint Server 2013 Technology Consulting Aurora Colorado SharePoint 2010 IT Services Aurora, Denver, Boulder
  • SharePoint Server 2019 Migration Remote Consulting SharePoint 2019 Taxonomy Network Consulting
  • SharePoint Web Parts Network Consultants SharePoint Foundation Network Engineer

  • Biggest Remote Access Technical Consultant
    Cisco RADIUS Security IT Services

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business deploy and support Ciscoís security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to evolve with your growing business requirements. Progentís Cisco-Certified network consultants support Ciscoís comprehensive family of hardware and software aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco products to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a centralized client access control foundation for user certification, permissions, and accounting from a graphical Web interface.

  • Small Business IT Consulting Firm Exchange 2010 Server Adams County Colorado 24-7 Exchange Server 2013 Outsourced IT Services
  • Small Business Technicians Network Support Group Small Business
  • Sun Solaris Security Auditing Sun Solaris Protecting
  • Support Services Remote Data Backup and Recovery Service Offsite DPM Managed Data Backup Service Online Technical Support
  • Consultancies Aurora
  • Technical Consultant Microsoft 365 and Android Microsoft 365 hybrid solutions for Exchange Network Consultants
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  • Top Apple iPhone Consulting Services Immediate Apple iPhone Online Troubleshooting
  • Top Quality Kansas Software Security Consultant Illinois Configure
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  • Top Rated Computer Network Companies Aurora Phone Support Aurora
  • Top Rated Windows Emulation for macOS Integration Windows Emulation for macOS Consultant Services
  • Aurora, CO IT Outsourcing Firms
  • UNIX with Windows Computer Consultants Remote Support Services Windows, UNIX, Solaris
  • Ubuntu Linux, Solaris, UNIX Network Consultant Aurora, CO Technical Support Services Slackware Linux, Sun Solaris, UNIX Adams County Colorado, United States
  • Windows Server 2012 R2 Consultants Remote Consulting Windows 2019
  • Zero Trust Security Configuration Duo Two-factor Authentication (2FA) Online Support
  • desktop and application virtualization Technology Professional Citrix virtual Windows desktops Services
  • domain expiration management Consultants ProSight IT asset documentation management Consultant

  • Fault Tolerant Mutli-location Network Support and Setup
    Fault Tolerant Inter-Office Connection Network Engineer

    Progentís fault tolerant network experts provide non-stop computing support, disaster recovery services, system load balancing, fault-tolerant interoffice access, non-stop Internet connection design, 24x7 data center services, and other non-stop operations support to help your organization configure a non-stop network for strategic applications. Progent possesses the knowledge and experience to develop economical, high-availability systems by utilizing the evolving suite of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a completely redundant Internet interface and intelligent system load balancing.

  • iPhone patch management Consultancy Services Android patch management
  • Aurora Computer Companies
  • wireless VoIP phone integration Integration Services wireless IP phone security Troubleshooting

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