Fast Online Technical Support for Aurora Colorado Information Networks
Urgent Online Consulting for Aurora NetworksFor organizations in Aurora Colorado, Progent provides online support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier professionals have delivered online troubleshooting to companies in all 50 states in the United States. (Refer to recommendations from Progent's customers.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle challenging networking issues, as well as the assistance of CISSP-accredited cybersecurity experts to handle high-level security architecture and diagnostic jobs.

Progent's remote support engineers provide excellent leverage due to the fact that they possess the practical experience and have access to the advanced tools needed to resolve most information system issues quickly. This lowers direct expenses since service calls accumulate fewer chargeable minutes. Online support also avoids the cost of dispatching a consultant to your office. Your company saves even more with incidental expenses by reducing or avoiding network outages and associated losses due to business disruption, upset customers and vendors, unproductive workers, and distracted management. Progent's advanced remote consulting expertise is particularly helpful for organizations that are dependent on public clouds for vital infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be an alternative.

Progent's billing policy for remote help is designed to stretch your network support investment. Progent bills by the minute for phone assistance, so you owe just for the support that you actually get. Unlike many remote service companies, Progent imposes no startup fee or minimum job duration. Progent's per-minute billing unit and simple model for billing prevent scenarios where quick repairs somehow end up as big bills. Progent's penchant for dealing with problems efficiently means you saves cash.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has fine tuned an array of customized technologies and field-tested methodologies that permit the highest degree of efficiency for remote consulting and repair for computer systems of all sizes. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology allows the engineers of Progent's remote service group to link to your company's environment without violating corporate security.

Progent's proven technical support reporting system includes comprehensive records of all support that Progent's customers have been provided. Progent's staff service personnel have access to the history of support rendered to every client by any consultant. This archive of problems and resolutions is structured as an easily searchable internal database that permits Progent's remote support engineers to share their experiences company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's high-level accreditations and close relationships with major vendors including Cisco and Microsoft open up additional extensive technical support databases and permit fast response from vendors' in-house product engineers with the result that Progent's remote consulting specialists can find the most efficient resolutions promptly.

Online support offered by Progent to businesses in Aurora Colorado include:

Progent's ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services designed to allow small and medium-size businesses to utilize the same advanced technology used by some of the industry's top enterprises. Progent's ProSight line of network monitoring and management services covers all key aspects of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire threat lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with leading backup product companies to create ProSight Data Protection Services, a selection of subscription-based management offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and enable transparent backup and fast recovery of critical files/folders, applications, system images, and virtual machines. ProSight DPS lets you avoid data loss caused by hardware failures, natural disasters, fire, malware such as ransomware, human mistakes, malicious employees, or software bugs. Managed backup services available in the ProSight DPS portfolio include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking updates to your ever-evolving information system. In addition to optimizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a protected application and give your password you are asked to confirm who you are via a unit that only you possess and that is accessed using a separate network channel. A wide selection of out-of-band devices can be utilized as this added means of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. For details about Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding line of real-time and in-depth management reporting utilities created to work with the industry's leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues like spotty support follow-up or machines with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and debug their networking hardware such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need important updates, or isolating performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by checking the state of vital assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hardware environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and managing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory (AD) system. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost network management, better compliance with information security standards, higher utilization of network resources, faster problem resolution, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your company's ability either to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Special Consulting Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for special information technology programs. Billing charges for ongoing development or consulting projects are determined based on the qualifications of the engineers involved. Progent's experience with these important areas of computer technology allows clients to complete major projects within budget and on schedule. Progent's project-based online engineering services include:

  • Call Center Expertise
    Progent's Call Center support alternatives for companies with networks that incorporate Microsoft, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk Call Center services, co-managed Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses an end-to-end service desk solution that manages all aspects of remote desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent offers help desk services at a substantial discount from Progent's normal Level 1 desktop support rates, and Progent can provide the additional option of fast as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Help Desk Co-management services allow your business to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around the leading PSA tool for handling service requests, ticketing, accountability, progress tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network professionals offers your clients in Aurora Colorado immediate assistance from a dependable support group with substantial background delivering telephone-based help and online repair service for networks based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to give the Help Desk recognition as a solid contributor to business productivity, and Progent's goal is to solve and not just document network problems.

  • Business Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts staff offers online professional engineering support and training in key business application fields that include Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver consulting expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Office Excel. To find out more about Progent's expertise, custom programming, and education offerings, visit Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center centralizes and automates the administration of hybrid cloud networks by offering comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; cohesive integration of multi-OS environments that include Linux, Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's System Center consulting experts can provide world-class remote and on-premises expertise for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of System Center2, extend or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Aurora Colorado online IT infrastructure monitoring by providing System Center Operations Manager (SCOM) expertise. Progent can customize SCOM to suit your environment so your computer maintenance is proactive rather than reactive. By exposing potential problems before they expand into full-scale emergencies, automated monitoring can avoid inconvenient and costly network breakdowns. Progent can also deploy server and infrastructure monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Microsoft systems, or systems that support a variety of operating systems.
How Your Aurora Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based expertise with Microsoft, macOS and OS X, or Linux networks, visit Progent's Urgent Phone-Based Help, telephone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Aurora Colorado, Progent's phone-based network support engineers can deliver expert and cost-effective system help the moment your company requires it. Over 20 years of offering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting skills and to refine remote access tools to solve IT problems quickly while avoiding the cost and lost productivity that comes with on-premises service calls.

Even if your Aurora organization deals with a regular independent consultant or employs a full time organization that know how to handle the majority of computer problems, Progent's Microsoft certified engineers are available to provide an easy and seamless virtual extension of your local resources in cases when your regular service personnel either lack the time or the experience to fix sudden network emergencies or particularly complicated integration problems.

Advantages of Progent's IT Support for Offices in Aurora Colorado
Progent's remote technical help services allow your Aurora company to experience the advantages of on-call, enterprise-grade network support without the cost of maintaining a full-time IT organization. Your information system will acquire greater business value by becoming increasingly available, productive, and secure. Benefits to your business include:

  • Convenient virtual expansion of your local support resources
    For most companies in Aurora Colorado, local computer service providers, whether represented by freelance consultants or an internal maintenance staff, can solve the majority of network issues. However, serious problems might strike when your regular resources are overstretched or absent, and some trouble may involve IT products that is beyond the scope of your local support technicians. In these instances, Progent's online service specialists provide a convenient, quick, and economical way to supplement your regular resources and to convey useful knowledge to improve your capability to deal with future problems in-house.

  • Less Dependence on Individual Consultants
    For network support, smaller offices often depend on individual freelance consultants. Although independent service people have less overhead than big support organizations and can afford to charge lower rates, they are occasionally overextended, making it impossible to respond rapidly to crisis situations. If a freelance service provider is busy with another client, sick, on a trip, or in class, the absence of backup personnel may force your business to go without assistance during an emergency. As your network grows, system unavailability and problems with vital software are more expensive. The money you thought you were conserving on a freelancer can be consumed quickly by reduced productivity. Progent offers a ready source of backup service expertise to make sure your network is always available.

  • Create a Scalable Foundation for Smooth Growth
    Businesses often start with an information architecture created on a modest budget. Lacking a scalable infrastructure, band-aid fixes can get piled on top of a weak foundation. As a network grows, reliability and scalability problems can hinder the success of the organization. Such poorly designed environments require careful assessment, intelligent strategic planning, and broad-based IT knowledge to evolve to a system architecture that can deliver the solid foundation to meet vital business requirements and simplify downstream expansion.

  • Interact with Problem Solvers Rather Than Product Vendors
    Smaller organizations require guidance and technical education to negotiate an ever more complex array of product alternatives capable of promoting business success and enhancing productivity. Businesses do not need a network consultant who is motivated to resell a certain vendor's products. IT support and product sales can lead to a situation where the recommended solution is designed around a predetermined product instead of the true needs of a business. Progent eliminates these conflicts by offering just services rather than products. This allows Progent to align IT expertise with the real interests of customers.

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's staff size, breadth of technical experience, fine tuned support tools, and understanding of corporate IT allow companies to avoid the limitations of exclusive dependence on smaller service organizations, independent freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Certified consultants average more than ten years of hands-on industry background, at the front lines of IT support, executing a wide variety of technical projects for a large mix of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support team. This means that you get not only world-class technical skills, but also a support engineer with proven methods for using computer knowledge to solve actual IT problems rapidly.

  • Value Pricing
    Progent's pricing policy is to bill for online service and on-premises visits by the minute. As a result, you owe only for received services. Progent does not impose a higher rate for off-hours or urgent support, and inside California or in regions where Progent offers on-premises support, Progent does not bill for travel time except for emergency calls where on-site time is less than four hours. Also, Progent imposes no minimum fee and requires no monthly commitment for services delivered during normal working hours. Many support firms demand large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick solutions so you won't be tempted to allow minor problems to fester.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By educating customers to deal with problems that are within their comfort zone, Progent can concentrate on offering hard-to-find skills where Progent faces few competitors. Companies who work with trusted independent consultants or who maintain in-house support staffs benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service companies to offer 24x7 system tracking services based on Microsoft System Center Operations Manager. Microsoft System Center Operations Manager allows your computer support to be anticipatory instead of reactive. By anticipating potential issues before they cause downtime, system monitoring can keep your information network from painful and expensive availability disruptions.
How Does Our Company Begin Receiving Online Technical Help from Progent?
To get started with Progent's online help services or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.

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    Progent's application experts offer advanced support, software development, deployment help, and online classes for popular applications covering key areas including ERP and MRP, financials, business analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting services remotely, Progent can help small businesses anywhere in the United States to save the time and fees related to travel and on-site visits without compromising the high quality of consulting support.

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    For large businesses, Progent can leverage in-house IT staffs by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a transparent local supplement of enterprise network management. Progent's enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field consultants and specialists to assist with a site move or office move, or a system architect to help with setting up or using an Internet Data Center or co-location site.

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    Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier version of Microsoft Windows. Online and onsite assessment and migration support for Microsoft Windows 10 provided by Progent include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and end users, and post-migration technical help.

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    Server growth wreaks havoc on network budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of hardware and faster ROI, more leveraged utilization of servers, simplified operations, increased system availability, and easier manageability. Typical uses for virtual servers include hardware consolidation, economical platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from on-line systems.

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    Progent's computer outsourcing support offerings for small companies feature planning Windows XP, Microsoft .NET Server, and BackOffice environments, managing migrations Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, resolving chronic integration problems, and producing a comprehensive security strategy. Progent can help you maximize system reliability and performance via fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can help with requirements definition, product identification, bill of materials production, vendor qualification, procurement logistics, and complete documentation. Progent's IT outsourcing service also features education for office productivity packages such as Microsoft Office XP.

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    Progent's managed services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, validating, scheduling, implementing, and tracking updates to your servers, such as scanners, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.

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    Progent's Help Desk management and co-management services help organizations to cut costs, increase output, and adapt rapidly to sudden changes in economic environments.

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  • Immediate Microsoft Azure hybrid cloud solutions Engineer
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    Progent can help you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based systems or in hybrid network models that seamlessly combine local resources as well as one or more cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud integration support services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of background providing high-level consulting support online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

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  • Top Rated Expert Microsoft Certified Exchange Server Hosting Engineers Microsoft Exchange Hosting Consultant

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    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800

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  • ransomware preparedness audit Services
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    The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to evaluate your organization's preparedness either to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup environment that reduces your exposure to a ransomware attack and meets your business requirements.

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  • Barracuda Backup P2V Recovery Remote Support Services
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    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your existing storage infrastructure. Barracuda Backup protects vital business data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to plan, configure, operate and troubleshoot a BDR solution built on Barracuda Backup.

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  • Intune SCCM Integration Online Support
    Remote Troubleshooting Mobile Device Management

    Progent's Intune consultants can assist your company to understand the strategic case for adopting Intune for configuring and managing your mobile computers including notebooks, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can help you to configure policies, set up test environments to evaluate the appropriateness of Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune solution.

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