Fast Online Consulting for Aurora Colorado UNIX, Linux, or Sun Solaris SystemsFor small businesses located in Aurora Colorado, Progent provides support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Windows platforms. Progent has delivered remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's client testimonials). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the services of CISA and CISM-certified security engineers to handle advanced security architecture and business continuity preparedness.

Progent's remote technical support engineers offer exceptional leverage because they have the real-world background and the sophisticated tools to resolve most information system issues quickly. Efficient support reduces direct costs since service calls take up a smaller number of chargeable consulting minutes. Online support also eliminates the expense of dispatching a consultant to your office. Your organization saves additionally in incidental expenses by minimizing or eliminating network downtime and related costs resulting from business disruption, disgruntled customers and vendors, unproductive workers, and de-focused executives.

Progent's billing policy for online support is designed to maximize the impact of your IT service investment. Progent bills on a per-minute basis for phone assistance, so you are charged exclusively for the services that you actually get. Unlike typical online support firms, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute billing unit and clean model for pricing eliminate scenarios where speedy. minor solutions somehow end up as big bills. Progent's penchant for handling technical issues efficiently translates into your company spending less money.

Progent's Online Technical Support Tools
Over time, Progent has refined a set of customized tools and field-tested methodologies that allow the highest degree of efficiency for remote help and troubleshooting for small and midsize company computer networks. Progent provides safe Virtual Private Network support for gateways from multiple leading sources such as Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN access enables the staff of Progent's Technical Response Center to communicate with your computer system without compromising network security.

Progent's advanced service database system keeps comprehensive records of all service that Progent's customers have received. Progent's team consultants have access to the history of all help rendered to each client by any engineer. This history of trouble tickets and fixes is structured as an easily accessible support knowledge base that permits Progent's online technical experts to share their knowledge with the whole team to make sure that the value of Progent's support improves daily. Progent's advanced certifications and close relationships with important technology companies including Cisco and Microsoft make available additional massive support databases and allow quick response from manufacturers' in-house product engineers with the result that Progent's online service specialists can find optimal resolutions promptly.

Start Receiving Remote UNIX/Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's remote support in Aurora Colorado or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Phone-based Network Support Services Available from Progent
Progent's phone-based consulting professionals offer certified skills in an extensive array of products and technologies. This wide range of technical skills permits Progent's engineers to address almost any emergency likely to occur in a small or midsize business network. Certifications earned by Progent consultants in UNIX-family platforms include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To support customers with mixed-platform environments, Progent also offers access to consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based technical support services Offered by Progent to companies in Aurora include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services address a wide range of information technology such as system architecture, email solutions, network and operational security, UNIX/Linux and Windows coexistence, virtual server products for server hardware consolidation and easy administration, and migration from legacy systems to current Microsoft Windows or Linux solutions. Progent's team-oriented methodology for solving technical issues enables quick escalation, if necessary, to consultants with task-relevant experience to tackle complex scenarios. This expedites solutions of urgent problems, reduces network downtime, and lowers service costs.

    Progent's UNIX and Linux support engineers can offer urgent phone-based help for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks powered by leading derivatives of UNIX such as:

    Major Linux versions for which Progent offers expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
    Cisco Consultants for Aurora ColoradoThe Cisco Certified Internetwork Expert certification is the top accreditation for network consultants, and certifies a person's network technology skills at the expert level. Cisco CCIEs can resolve the most complex challenges occurring in network infrastructure planning, deployment, administration, security, and problem solving. CCIEs work closely with Cisco's in-house engineers in isolating anomalies with IOS network management utilities and coming up with workarounds or locating software updates. Cisco qualified CCIEs offer excellent cost-effectiveness because their deep expertise permits them to solve even the most intractable problems rapidly. In typical cases, less experienced engineers can wrestle for hours or even days with identical tasks that a Cisco-qualified CCIE can dispose of in minutes. Few service organizations make CCIEs accessible to assist small and medium sized companies. Progent can provide fast phone access to a Cisco CCIE so you can get urgent support for severe network issues that are lowering worker productivity but are beyond the experience of your regular computer maintenance providers. Progent's CCIE consultants can interface to your network using sophisticated on-line troubleshooting tools to perform quick, secure, and economical diagnosis and repair. Progent's Cisco CCIEs can provide expertise in the complete line of Cisco's industry-leading family of connectivity appliances including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst Series switches, plus VPN technology.

  • Certified MS Windows Support
    MS Windows Expertise for Aurora ColoradoProgent's Microsoft-certified online service experts can deliver computer system problem solving and consulting support for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the expertise of consulting professionals who can assist your company with a wide variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 planning and deployment, Microsoft Teams planning and integration, Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a wide array of remote PC desktop support such as Windows 7 integration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Premier Network Security Experts
    CISSP Certified System Security Specialists for Aurora ColoradoProgent's accredited CISSP and ISSAP security consultants offer a range of system protection services that can strengthen the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against internal or external threats or assist you to recuperate quickly following a damaging penetration. Security consulting services available from Progent cover comprehensive network security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid recuperation from virus and worm attacks; integrating firewalls; building safe techniques for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced remote consulting to help organizations of all sizes integrate their IT infrastructure with popular public clouds including Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid architectures that utilize physical IT assets as well as public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background delivering high-level consulting expertise online, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Additional Support Programs Available from Progent
Progent offers the skills of seasoned online consulting experts for contract projects that small businesses frequently request. Billing rates for ongoing development or consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's experience with these important areas of computer technology enables customers to complete critical projects within budget and on schedule. Progent's special online consulting services include:
  • Help Desk Services
    Progent's Help Desk Call Center support programs for small organizations with networks that incorporate UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are well suited for small businesses who don't have the money or time to build and maintain an internal Call Center but who need quick communication with a reliable Help Desk Call Center with professional phone assistance as well as the in-depth expertise to escalate complex trouble tickets to advanced engineers.

    Progent's Help Desk sharing services allow your business to split responsibilities for Help Desk services transparently between your IT staff and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the leading professional services automation (PSA) tool for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Help Desk consulting services can assist you in creating an efficient new Call Center or revamping your existing one, identifying or enhancing Help Desk application software to meet the particular requirements of your corporation, or adding temporary phone support staff to supplement your in-house Help Desk Call Center resources to handle demanding events like software migrations, mass upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center team of seasoned network professionals gives your computer users in Aurora Colorado rapid assistance from a large support group with extensive background offering phone consulting and online repair service for IT systems that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's charter is to earn the Help Desk Call Center perception as a significant driver of company efficiency, and Progent's goal is to fix instead of merely report IT issues.

  • Applications Services: Training, Custom Development, and Integration
    Progent's Applications Experts Group can supply online advanced engineering expertise and training in key business application fields that include ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting expertise, custom programming, and training for familiar Microsoft business applications including CRM, Microsoft Office Project, MS Word, and Microsoft Office Excel. For more information about Progent's expertise, programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

    Progent's Mac professionals can promote the imaginative facets of Macintosh computing by delivering phone-based consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a large selection of Apple Mac creative tools such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific jobs like capturing or digitizing audio/video or configuring an audio/video post production facility.

    Online Network and Server Monitoring Support
    Progent offers businesses in Aurora Colorado online network and server monitoring services centered around MS Operations Manager network monitoring and reporting, customized by Progent to suit your environment so that your IT support is proactive and automated. By detecting emerging issues before they evolve into downtime, automated monitoring can head off disruptive and expensive network failures. Progent can also provide help with network monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X systems, Microsoft systems, or systems powered by a combination of operating systems.

How Your Aurora Colorado Company Can Contact Progent's Online Service Experts
To contact Progent about emergency remote help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Urgent Online Support, telephone 1-800-993-9400, or see Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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