UNIX and Linux Phone-based Support Services for
Aurora Small Business Computer Networks
For small businesses located in Aurora Colorado, Progent offers support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a combination of UNIX and Microsoft Windows platforms. Progent has provided remote support to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the consultation Cisco CCIE engineers for complex connectivity problems, plus the services of CISA and CISM-certified security consultants to handle high-level security design and disaster recovery preparedness.
Progent's online technical support services represent exceptional leverage because they have the practical background and the advanced tools to solve most network issues rapidly. This reduces immediate costs because service calls accumulate fewer billable minutes. Online help also eliminates the cost of dispatching a consultant to your location. Your organization benefits even more in indirect expenses by minimizing or avoiding system downtime and related costs due to business disruption, upset customers and vendors, unproductive workers, and de-focused management.
Progent's pricing policy for online support is structured to stretch your IT service dollar. Progent charges by the minute for telephone-based assistance, so you owe exclusively for the support that you receive. In contrast to typical remote support companies, Progent imposes no initialization charge or minimum payments. Progent's per-minute billing unit and simple policy for billing save you from situations where quick fixes somehow end up as large invoices. Progent's skill at solving technical issues quickly translates into your business saving money.
Progent's Remote Service Tools
Over time, Progent has refined a set of optimized tools and field-proven processes that permit the maximum degree of effectiveness for online engineering help and repair for small business computer systems. Progent provides secure Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN technology permits the experts of Progent's online support team to interface to your company's network without violating corporate security.
Progent's advanced customer support database application stores thorough histories describing the service that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of support rendered to every client by any Progent consultant. This archive of problems and solutions is stored as an easily retrievable support knowledge base that allows Progent's remote support professionals to share their experiences with the whole team to ensure that the efficiency of Progent's technical support grows daily. Progent's advanced certifications and close relationships with major vendors such as Cisco and Microsoft make available other massive technical knowledge bases and allow quick response from manufacturers' in-house product engineers with the result that Progent's online consulting experts are able to arrive at the most efficient resolutions quickly.
Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To access Progent's phone support in Aurora Colorado or to find out more about Progent's phone support options, contact Progent at
Phone-based Technical Support Services Provided by Progent
Progent's online technical support engineers possess advanced credentials in a comprehensive set of technologies. This broad scope of technical skills enables Progent's engineers to manage almost any crisis that may occur in a small or midsize company network. Certificates held by Progent engineers in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To support customers with mixed-operating system networks, Progent also provides the support of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.
Phone-based support services Offered by Progent to customers in Aurora include:
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UNIX, Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based consulting services cover a broad range of information technology including system infrastructure, email solutions, system and operational security, UNIX and Microsoft Windows integration, virtual server technologies for server economization and simplified administration, and transitioning from older systems to current Microsoft Windows or Linux-based environments. Progent's group-based methodology for solving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to handle complex situations. This expedites repair of urgent problems, reduces network downtime, and lowers service expense.Progent's UNIX/Linux support engineers can provide emergency phone-based assistance for analyzing problems within UNIX, Linux, or Solaris systems powered by leading versions of UNIX including:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Talk to a Cisco CCIE for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the premier accreditation for network consultants, and indicates an individual's network technology knowledge at the expert level. Cisco qualified CCIEs can handle the most complex problems occurring in network infrastructure planning, integration, maintenance, protection, and repair. CCIEs can cooperate with the highest priority with Cisco's in-house product support engineers in isolating problems with IOS network administration tools and coming up with alternate approaches or locating software updates. CCIEs offer exceptional value because their deep expertise allows them to resolve even the most difficult problems rapidly. In common instances, less seasoned service providers can wrestle for hours or days with the same problems that a CCIE can resolve in a few minutes.
Few consulting organizations make Cisco CCIEs accessible to help small and medium sized businesses. Progent can provide quick telephone contact with a Cisco authorized CCIE so your company can receive timely help for serious network infrastructure issues that are hurting business efficiency but are beyond the experience of your local network support group or consultant. Progent's Cisco CCIE support experts can tie into your computer system using advanced remote troubleshooting technology in order to provide efficient, safe, and economical analysis and repair.
Progent's Cisco CCIEs can provide expertise in the complete line of Cisco's top-selling selection of connectivity devices including PIX Series Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) solutions.
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Certified MS Windows Expertise
Progent's Microsoft-expert remote support engineers offer network troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting professionals who can help your company with a wide range of technology support services including
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
MS Exchange 2019 Server integration,
MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting,
Exchange 2010 management,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint 2019 planning and integration, Microsoft Teams configuration help, Skype for Business migration support, Microsoft Lync Server integration and Office Communications Server troubleshooting, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials cloud integration.
Progent in addition can deliver a wide array of online desktop support such as Windows 7 migration support, moving to 64-bit workstation applications, configuring Microsoft Office 2010, and streamlining Business Desktop Deployment.
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CISM and CISSP Premier Network Security Professionals
Progent's accredited CISSP and ISSAP network security engineers offer a variety of system protection solutions to enhance the immunity of your UNIX, Linux, Solaris, Mac or Microsoft Windows network against attacks or help your business to recuperate quickly following a serious penetration. Security consulting services available from Progent include: thorough security evaluation utilizing tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Hydra; fast recovery from virus and worm assaults; installing firewalls; designing secure techniques for remote and mobile communication; securing your messaging infrastructure from viruses, spam and directory harvest attacks; and initiating 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide expert online consulting to help organizations of all sizes integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid architectures that utilize on-premises resources as well as public cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has over 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.
Progent can provide the services of seasoned remote consulting experts for special projects that small businesses often need. Progent's rates for longer-term development or consulting projects are set based on the qualifications of the engineers required. Progent's experience with these special areas of computer technology allows clients to execute critical projects within budget and on time. Progent's project-based remote consulting solutions include:
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Call Center Services
Progent's Help Desk service options for small and midsize organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Help Desk services, and Call Center consulting. Progent's Standard Help Desk Call Center services are intended for smaller businesses who don't have the money or time to assemble and manage an internal Help Desk Call Center but who want fast access to an efficient Call Center with proficient phone assistance plus the in-depth expertise to escalate complex tasks to advanced consultants.Progent’s Co-managed Help Desk services make it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent’s shared Help Desk service is an advanced support solution based on the top professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent's Help Desk Call Center consulting support can aid you in creating an efficient new Help Desk Call Center or enhancing your existing one, selecting or enhancing Help Desk software to address the particular needs of your company, or adding temporary online staff to supplement your existing Help Desk group to deal with high-demand scenarios such as software transitions, major updates, or installing brand new business software.
Progent's Call Center staff of seasoned information technology consultants gives your workers in Aurora Colorado instant contact with a large network service group with substantial experience offering telephone-based help and remote repair service for networks powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to earn the Help Desk Call Center recognition as a crucial driver of business productivity, and Progent's goal is to fix and not just report network issues.
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Applications Services: Education, Programming, and Problem Solving
Progent's Applications Experts Team offers online professional engineering expertise and training in special business application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide expertise, custom development, and education for familiar Microsoft business applications such as CRM, Office Project, Word, and Excel. To find out more on Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.Progent's Mac experts can promote the artistic facets of Macintosh environments by offering remote help support and education in graphics, sound, and video. Progent's support professionals offer assistance in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent offers businesses in Aurora Colorado remote network monitoring services based on MS Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so that your IT maintenance is proactive rather than reactive. By detecting potential issues before they evolve into downtime, proactive monitoring can minimize disruptive and expensive network breakdowns. Progent can also assist with server and infrastructure monitoring utilities like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X systems, Microsoft Windows networks, or systems powered by a variety of OS platforms.
To contact Progent about urgent phone-based expertise with UNIX/Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Online Help, telephone
Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.
| City | Address | Phone | Link |
| Aurora | Clock Tower Square, 14201-14291 E 4th Ave Aurora, CO 80011 United States |
(720) 577-6500 | Aurora Network Support Services |
| Broomfield | 11001 West 120th Ave, Suite 400 Broomfield, CO 80021 United States |
(720) 666-6553 | Broomfield Network Support Services |
| Centennial | 7173 S. Havana St, Suite A600 Centennial, CO 80112 United States |
(720) 961-4447 | Centennial Network Support Services |
| Denver | 1515 Wynkoop St, Suite 360 Denver, CO 80202 United States |
(720) 263-4433 | Denver Network Support Services |
An index of content::
Virtual Help Desk Consultant Services
Service Desk Sharing Integration Support
Progent’s Co-managed Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the top shared PSA tool for handling end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Wireless Integration Case Study
School Wireless Case Study
Progent delivered a wireless networking solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even greater ranges. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
BDR and Business Continuity Solutions Help and Support
IT Consultants Cloud Backup Security and Compliance
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data.
Ryuk ransomware recovery Engineer
ransomware cleanup and file restore Consultancy
Progent's proven ransomware recovery consultants can help you to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or Locky.
Home Based Jobs Microsoft Consultant
Freelancing Jobs Microsoft MCSA
Progent is seeking a range of on-staff employees such as solutions-driven Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE certification; and consultants for advanced system architecture with experience in mobile access, wireless networking, high-availability environments, business continuity planning, data preservation, and server virtualization. Progent is also looking for workstation support technicians, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. Progent is also hiring veteran managers and administrators who can perform effectively in our dynamic, virtual office model. Progent works with independent professionals with specialized expertise and field experience in high-demand information technology areas outside our primary service focus. Our Experts Group includes freelance consultants who offer consulting and development support for line-of-business solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or offer world-class help in areas like telecommunications, web site design, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by us cooperate with our staff engineers to deliver comprehensive solutions for small company networks.
Private Cloud Solutions Consulting Services
Private Cloud Virtual Datacenter Hosting Technology Professional
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in a solution that gives the maximum level of availability and expandability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small companies with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure support, and network management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence.
24/7 NetApp Disaster Recovery Consult
MetroCluster Switch Integration Consulting
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with continual replication to deliver fast, zero RPO disaster recovery (DR) between sites located as far as 300km away from one another. Progent's team of veteran IT experts can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster environment by providing help with tasks such as assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network, and verifying your disaster recovery system to verify compliance with industry standards and regulatory mandates.
SharePoint 2007 Technology Consulting
Emergency SharePoint Server 2007 Consultants
Progent’s Microsoft-certified experts offer small and midsize companies computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or customers to access, organize, share and manipulate useful information, documents, and software and to interact with one another. It allows quicker and better decisions, more efficient sharing across teams and more streamlined business practices. The primary goal of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge accessible within and outside a business network. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information they’ve created in a way that makes data easy to find, download and re-use.
Consulting SQL Server 2017 Migration
SQL Server 2017 and Amazon Marketplace Web Service Support
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business advantages of migrating to SQL Server 2017 and can help your organization to plan and implement a smooth migration of your databases and applications to any deployment model including local, cloud-based, or hybrid. Progent's consultants can provide remote or on-premises support ranging from as-needed design assessment or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on time and on budget.
Urgent Fortinet FortiOps Technical Consultant
Fortinet 3000 Series Firewalls Computer Consultant
Fortinet next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet firewalls to safeguard your digital assets at the enterprise edge, within the data center core, at branch locations, and at the cloud edge.
24x7x365 Symantec Raptor Compliance Audit
Security Consultants Symantec Raptor
Progent's Symantec consultants can help you support discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and Symantec VelociRaptor family or show you how to migrate to more recent firewall technology. Progent can also enable you to design and implement a comprehensive security strategy that can include firewall/VPN appliances and utilities, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security expertise.
Private Clouds for Small Businesses Professionals
Services Virtual Machine Hosting
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small company's servers in a solution that delivers the maximum level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting options are based on proven virtualization architectures that enable small companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and network management while achieving enterprise-class reliability and an unprecedented degree of vendor flexibility.
PCLinuxOS Linux Professionals
Redhat Linux Professional
Progent's Linux consulting services provide small and mid-size businesses and developers help with administering and supporting Linux computers that operate with Microsoft-powered networks. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise provides you with a convenient single consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
VPN Outsourcing
After Hours VPN Network Consulting
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size company integrate and support Cisco’s security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the flexibility to evolve with your changing business requirements. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of products aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control foundation for user certification, authorization, and accounting from an easy-to-use Web interface.
Work at Home Data Protection Troubleshooting
Online Help Offsite Employees Data Protection
Progent can help small and medium-size businesses to design, configure, validate and troubleshoot data protection systems for remote workers.
Juniper SA700 SSL VPN IT Services
Juniper SA700 SSL VPN Compliance Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
SQL Server 2014 Virtual Machines Computer Consultant
Top Ranked SQL Server 2014 Delayed Durability Outsourcing
Microsoft SQL Server 2014 includes major improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and on-premises services such as planning, configuration, management, troubleshooting, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
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