Immediate Phone Support for Aurora Colorado UNIX, Linux, or Sun Solaris NetworksFor small companies in Aurora Colorado, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Windows technology. Progent has provided remote troubleshooting to companies in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of CCIE-qualified engineers for complex infrastructure issues, as well as the assistance of CISA and CISM-accredited security consultants to help with advanced security design and disaster recovery preparedness.

Progent's remote support engineers offer exceptional value because they are equipped with the practical experience and the sophisticated tools to solve most network problems rapidly. Efficient support reduces direct expenses since service calls accumulate a smaller number of billable consulting minutes. Online support also avoids the cost of sending a consultant to your office. Your organization saves even more in incidental expenses by reducing or eliminating system outages and related losses stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and distracted management.

Progent's pricing policy for online support is designed to stretch your IT service investment. Progent charges per minute for phone consulting, so you are charged exclusively for the support that you receive. Unlike many remote support companies, Progent asks for no startup charge or minimum payments. Progent's one-minute billing unit and clean model for billing eliminate scenarios where speedy. minor fixes manage to end up as big invoices. Progent's penchant for handling problems efficiently results in your business spending less cash.

Progent's Online Support Technologies
Over time, Progent has fine tuned a set of customized technologies and field-proven methodologies which allow the highest degree of effectiveness for online help and troubleshooting for small and midsize business IT networks. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access enables the staff of Progent's Technical Response Center to access your system without violating corporate security.

Progent's proprietary customer support reporting system stores detailed histories of all service that Progent's clients have been provided. Progent's staff engineers have the benefit of the specifics of assistance delivered to every client by any engineer. This archive of trouble tickets and repairs is organized as a readily searchable support knowledge base that allows Progent's online support professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's support services improves over time. Progent's advanced certifications and working associations with important technology companies including Cisco and Microsoft permit access to other massive technical support knowledge bases and allow quick response from vendors' in-house support staff with the result that Progent's online service experts are able to find the most efficient solutions in the least time.

Get Remote UNIX, Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's phone services in Aurora Colorado or to learn more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Urgent Support.

Phone-based Support Services Provided by Progent
Progent's remote consulting engineers have advanced credentials in a comprehensive set of technologies. This broad scope of capability enables Progent's consultants to address virtually any crisis that may take place in a small company information system. Certificates awarded to Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), CCVP, and Design Associate.

To provide assistance to companies with mixed-operating system networks, Progent also provides the support of consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Online services provided by Progent to companies in Aurora include:

  • UNIX/Linux, Sun Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and macOS and OS X remote support services cover a wide spectrum of information technology including system architecture, messaging systems, system and process security, UNIX and Microsoft Windows integration, VMware technologies for server consolidation and easy administration, and transitioning from older systems to the latest Microsoft Windows or Linux-based environments. Progent's group-based approach to solving network problems promotes fast escalation, if necessary, to engineers with appropriate experience to handle challenging scenarios. This accelerates solutions of critical problems, minimizes network downtime, and lowers service expense.

    Progent's UNIX and Linux consultants can provide urgent phone-based help for diagnosing anomalies affecting UNIX/Linux networks powered by leading variants of UNIX including:

    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco CCIE Engineers for Aurora ColoradoThe Cisco CCIE certification is the highest accreditation for network infrastructure engineers, and indicates an individual's network technology knowledge at the expert level. Cisco qualified CCIEs can handle the most complex challenges associated with network planning, deployment, administration, security, and troubleshooting. CCIEs work with the highest priority with Cisco's internal product support engineers in analyzing problems with Cisco IOS network administration tools and developing alternate approaches or identifying program patches. Cisco qualified CCIEs represent an excellent value since their deep experience permits them to resolve even the most difficult problems quickly. In many instances, less seasoned consultants can wrestle for hours or days with identical tasks that a Cisco-qualified CCIE can fix in minutes. Few service providers make Cisco-qualified CCIEs available to support small and mid-size businesses. Progent can provide fast phone contact with a Cisco-qualified CCIE so you can receive timely help for complex network infrastructure problems that are crippling worker efficiency but are beyond the scope of your local IT support providers. Progent's Cisco CCIE support experts can tie into your environment using advanced on-line support tools in order to provide efficient, secure, and economical diagnosis and repair. Progent's CCIEs offer consulting for the complete line of Cisco's industry-leading selection of infrastructure devices such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst switches, as well as VPN technology.

  • Certified Microsoft Windows Experts
    Windows Expertise for Aurora ColoradoProgent's Microsoft-expert remote service professionals offer computer repair and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can assist you with a broad variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 Server deployment, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint Server 2019 planning and deployment, Microsoft Teams consulting, Microsoft Skype for Business Server planning and deployment support, Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring and reporting, Project Server and Server Online training, Small Business Server support, and Windows Essentials cloud integration.

    Progent also can deliver a broad range of remote PC desktop support services including Windows 7 integration, preparing for to 64-bit workstation applications, configuring Office 2010, and automating PC desktop image creation.

  • CISSP and ISSAP Premier System Security Engineers
    CISSP Premier System Security Professionals for Aurora ColoradoProgent's certified CISSP and ISSAP network security engineers offer a range of security solutions that can improve the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows environment against attacks or help your company to recover rapidly after a damaging penetration. Security consulting services available from Progent include: thorough security audits using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and software from Solar Winds tools and Nikto; quick recuperation from malicious assaults; integrating firewalls; establishing safe techniques for remote and mobile communication; protecting your messaging infrastructure from spam and DHA attacks; and establishing 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide expert remote consulting support to help organizations of all sizes integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your IT team to design and administer cost-effective ecosystems that can include Windows and Linux systems and applications in both cloud-only systems or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent offers the services of seasoned online consulting professionals for special IT projects that small companies frequently need. Billing rates for ongoing consulting tasks are determined according to the qualifications of the engineers required. Progent's background in these important fields of information technology allows customers to execute major initiatives within budget and on time. Progent's special remote engineering services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center service offerings for small organizations with environments based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Help Desk Call Center support services are designed for smaller businesses who don't have the budget to support an internal Call Center but who need quick response from an efficient Call Center with proficient telephone assistance plus the technical depth to escalate complex problems to advanced consultants.

    Progent's Help Desk sharing services make it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution based on the top professional services automation tool for managing service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Call Center consulting support can aid you in creating an effective new Help Desk or enhancing your established organization, identifying or customizing Call Center application software to handle the special requirements of your business, or adding temporary online personnel to reinforce your in-house Help Desk group to handle high-demand events like software transitions, mass updates, or installing new applications.

    Progent's Help Desk staff of veteran information technology consultants offers your customers in Aurora Colorado rapid assistance from an efficient network service resource with extensive background delivering telephone-based consulting and online diagnostics for computer environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center recognition as a significant contributor to business productivity, and Progent's aim is to fix instead of just annotate network problems.

  • Business Applications Services: Education, Programming, and Integration
    Progent's Applications Consulting Group can supply online and in-depth engineering expertise and education in key business application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can provide consulting, custom development, and education for popular Microsoft business applications such as CRM, Microsoft Project, Word, and MS Office Excel. To read more information concerning Progent's expertise, customization, and education services for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

    Progent's Mac experts can support the artistic elements of Apple Mac systems by delivering remote help support and training in imaging, audio, and video. Progent's consultants can provide help in a range of Macintosh applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also assist you with specific procedures such as scanning or digitizing audio or video or putting together an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers companies in Aurora Colorado online network and server monitoring services based on Microsoft Operations Manager network monitoring, customized by Progent for your business so that your IT maintenance is proactive rather than reactive. By detecting emerging problems before they grow into full-scale emergencies, proactive monitoring can minimize stressful and expensive service crises. Progent can also assist with server and infrastructure monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Windows networks, or systems that incorporate a variety of platforms.

How Your Aurora Colorado Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or visit Contact Progent.

Denver Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Denver Metro Area.

Onsite IT Consulting
Progent locations in Denver Metro Area

City Address Phone Link
Aurora Clock Tower Square, 14201-14291 E 4th Ave
Aurora, CO 80011
United States
(720) 577-6500 Aurora Network Support Services
Broomfield 11001 West 120th Ave, Suite 400
Broomfield, CO 80021
United States
(720) 666-6553 Broomfield Network Support Services
Centennial 7173 S. Havana St, Suite A600
Centennial, CO 80112
United States
(720) 961-4447 Centennial Network Support Services
Denver 1515 Wynkoop St, Suite 360
Denver, CO 80202
United States
(720) 263-4433 Denver Network Support Services

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  • DotNET Web Application Coder
    24/7 Coder ASP.NET Core

    If you want to update your production web site, create internal websites for applications such as HR or worker training, establish a powerful web presence for a new business, or write enterprise-class, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's consultants can also help you design and maintain a safe, fault-tolerant server and communications network, including remote and wireless connectivity, to support your web solutions.

  • Tracking Service Costs Professional CISSP Certified Expert Tracking Service Costs Onsite Technical Support
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    Antivirus Consultant

    E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by offering continually improved spam and virus blocking, policy management, content testing, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and analysis utilities plus outgoing email filtering to help you fix your e-mail system and specify and enforce company security policy.

  • Windows 2008 Server Design Firm Aurora Windows Server 2012 R2 Outsourcing IT Support Aurora, CO
  • Windows and Linux Network Engineer Top Quality Linux, Windows Services
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