Enlarging your remote workforce can have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Austin company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Austin, Texas organizations to with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Data Protection Solutions for At-Home Workers
Data Protection covers saving and restoring critical data so as to prevent data loss and minimize recovery time and effort in case of storage system failures due to hardware issues, software hiccups, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine local data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoints. Progent can provide fast online help from consultants familiar with a wide array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that require a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can help you to create, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Austin, Texas organization, call 1-800-993-9400 or refer to Contact Progent.