Expanding your remote workforce can have a significant impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Austin company to select the right technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent can assist Austin, Texas organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves backing up and recovering vital information in order to prevent data loss and minimize restoration time in the event of storage system failures due to hardware issues, programming glitches, operator mistakes, malware, or any other reason. Dependable data protection solutions can be especially difficult to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must address multiple types of user-owned endpoints. Progent can provide quick online access to experts familiar with a wide range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity plans often anticipate circumstances that require a rapid switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can assist your company to produce, document and validate a DR/BC strategy that includes the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Austin, Texas company, phone 1-800-993-9400 or go to Contact Progent.