Austin At Home Workforce Configuration Support Services
Data Protection Systems Consultants
Enlarging your remote workforce can have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Austin company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services ranging from as-needed expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Austin, Texas organizations to with any facet of building a high-functioning telecommuting environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
Data Protection Solutions for At-Home Workers
Data Protection covers saving and restoring critical data so as to prevent data loss and minimize recovery time and effort in case of storage system failures due to hardware issues, software hiccups, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoints. Progent can provide fast online help from consultants familiar with a wide array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that require a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can help you to create, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Austin, Texas organization, call
An index of content::
Support Services System Center 2016 Security and Compliance
System Center 2016 and Intune Support Outsourcing
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious issues uncovered by SCOM 2012.
Altaro O365 SharePoint Backup Computer Consultant
Altaro O365 Mailbox Backup Engineer
Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to preserve your O365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Offsite Workforce Collaboration Outsourcing
Offsite Employees Collaboration Software Technical Consultant
Progent can assist small and mid-size organizations to implement collaboration software to make it easy for their at-home employees to benefit from positive interaction with fellow workers and other stakeholders.
Consulting ransomware virus recovery
Consultant Services ransomware removal and file recovery
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Computer Engineer Remote Employees Cloud Integration
Biggest Work at Home Cloud Integration Onsite Technical Support
Progent can assist small and mid-size companies to provide their at-home workforce with transparent access to cloud resources.
SCCM Hybrid Integration Consulting Services
Professionals SCCM Patch Management
System Center Configuration Manager automates software provisioning across multiple sites, centralizes security and compliance settings management, keeps track of network assets, protects against company data leakage, performs health monitoring, enables secure self service, and offers a single control mechanism for managing mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Consult ProSight Email Spyware Protection
ProSight Outbound Email Filtering Specialists
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a deeper layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter.
Remote Consulting Lync Server 2013
Lync Server 2013 PSTN Gateway Consult
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to assist your company to manage and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business migration.
Microsoft ISA Server Online Support
Internet Security and Acceleration Server Online Support Services
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing corporate security solutions for information systems with many locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and implement a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.
Engineers VMware SRM and NSX Disaster Recovery
VMware Site Recovery Manager Audit Reporting Consulting
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a repeatable runbook for restoring applications and services quickly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also supports non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to confirm full service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Consulting MongoLock ransomware recovery
Ryuk ransomware protection Specialists
Progent's experienced ransomware recovery experts can help your business to restore an IT network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock.
Microsoft Certified Partner Enterprise Windows 2000 Solution Providers
Data Center Online Support Services
For enterprises with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco network specialists can provide a range of IT consulting services including project planning, Sarbanes Oxley compliance, office moves, enterprise security, system design, local or remote branch office support, and technical support for data center hosting facilities. A Progent IT architect can show you how to design a multi-office information system that makes efficient use of co-location facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help large enterprises plan, integrate and support massive rollouts of the latest releases of Microsoft technology such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to deploy Cisco products for connectivity solutions that combine simple, high-speed, integrated, and remote networking.
Microsoft Experts Dynamics GP Custom Software Computer Engineer
Business Portal for Dynamics GP Engineer
Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that support the unique requirement of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a variety of software development tools that can be utilized to build user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Exchange Server 2003 IT Consulting
Consultants Exchange 2003 Server Upgrade
Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Sun Solaris Security Organizations
Evaluation Sun Solaris
If your business has a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your entire enterprise in a wide range of security topics such as security management practices, security architecture and models, access management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity preparedness. CISM and CISSP define the core skills and worldwide standards of knowledge that network security professionals are expected to master. These certification offer IT management the assurance that consultants who have earned their CISM or ISSAP qualification have the background and knowledge to deliver world-class security support and consulting help.
Network Consultants CentOS Linux
Colbolt Linux Consulting Services
Progent's Linux support experts offer small companies and developers assistance with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience offers you a convenient single source to help you create and maintain a secure and robust mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Virtual Server Technology Professional
Services Server Management
Server proliferation puts pressure on IT budgets and management resources. Server reduction through a virtual infrastructure promises lower total cost of ownership of servers and faster return on investment, more efficient utilization of servers, simplified operations, increased network availability, and easier management. Common uses for virtual servers are resource consolidation, low-cost hosts for mission-critical legacy software based on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from production systems.
wireless VoIP phone integration Specialists
Online Troubleshooting wireless IP phones and Meraki APs
Progent's Cisco Wi-Fi VoIP phone configuration and troubleshooting experts can provide remote and on-premises support to help you build and maintain a Cisco wireless IP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Project Pilots Consulting Services
Project Design Services
For advanced project management support, Progent offers access to senior information technology professionals with years of background in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to leading practices to ensure that strategic projects are completed on time and within budget.
Microsoft Dynamics NAV Consultants
Dynamics 365 Business Central Application Consultants
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory, operations control, project management, procurement, sales, demand forecasting, and advanced reporting. Progent's Dynamics 365 Business Central consultants can assist company to maintain your older Dynamics NAV environment or migrate efficiently to a cloud-based, local, or hybrid deployment.
Windows Server 2012R2 Hyper-V Virtual Switch Support and Setup
Windows Server 2012R2 Data Deduplication Remote Consulting
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration plans, optimize your network for local, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management, team, create a corporate-wide security strategy, streamline IT administration, help with creating applications, and generate and test a DR/BC plan.
DoubleTake Carbonite Backup Support and Setup
Onsite Technical Support DoubleTake Carbonite Backup and Restore
DoubleTake/Carbonite Software publishes a family of products intended to deliver small companies a range of affordable alternatives for backing up and restoring vital workloads such as Exchange, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent’s business continuity planning experts have extensive experience incorporating DoubleTake/Carbonite products into small company IT systems to create an advanced state of availability and disaster recovery capability at an affordable price.
Open Now Engineers Microsoft Teams and AAD
Microsoft Teams video conferencing Consulting Services
Progent can assist your business to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, administer, and debug a cloud-based or hybrid implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
Biggest System Center 2016 and Skype for Business Integration Network Consultants
System Center 2016 Technology Consulting Services
System Center 2016 provides major improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support such as tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help your business to plan and configure a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.
Juniper SA Series SSL VPN Forensics Services
Juniper SA700 SSL VPN IT Services
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Citrix virtual Windows desktops Professional
24 Hour Citrix FlexCast Technology Consulting Services
Citrix offers a comprehensive family of platforms that provide enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can help you to evaluate the business advantages of Citrix virtualization products and can help you design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
On-site Technical Support Windows 10 Provisioning
Windows 10 MDT Consultant
Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises evaluation and migration support for Windows 10 provided by Progent include ROI analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, streamlined provisioning and administration, network infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and users, and post-migration technical help.
Biggest Support Services Microsoft Windows Server 2012 R2 Clusters
IT Consultant Windows 2012 R2 Cluster Shared Volumes
Progent's Microsoft-certified failover clustering experts can help you to assess the benefits of utilizing Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, assist you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting expertise and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Exchange 2016 Migration Consultants
On-site Technical Support Microsoft Exchange 2016 Migration Planning
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage capacity required for your VMs, databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
SCDPM 2012 Planning Technology Consulting
After Hours SCDPM 2012 Integration Services
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of any size to design, deploy, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from older releases of Data Protection Manager or from another backup/recovery system, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing especially challenging issues, or full project management services. Progent can also assist you to design Data Protection Manager into an enterprise-class disaster recovery plan.
Ubiquiti WiFi Specialist
Ubiquiti UniFi AP Consultant
Progent offers fast access to the skills of veteran wireless specialists who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, provision, and place UniFi wireless access points for your required signal coverage and throughput.
Services VMware Site Recovery Manager Compliance
VMware Cross vCenter NSX Technology Professional
VMware's NSX network virtualization platform allows you to build entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the hardware making up the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to design, deploy, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Configuration Adaptive Security Appliances
ASA 5500 Firewall Online Support Services
Progent's CCIE-certified networking experts can help you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
IPsec VPN Auditing
After Hours Symantec Security Firm
Progent offers small and medium size businesses expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a detailed security strategy and choose the right products from a variety of suppliers to achieve your security goals while sticking within your budget restraints.
Remote Troubleshooting Virtual Support Desk
Supplemental Call Center Consultant Services
Progent's Network Help Desk Call Center Outsourcing Support Services for PC desktop support are intended specifically for small organizations who require immediate availability of a Help Desk Service Center with expert phone support and effective escalation options but who have to work within a limited information technology budget. Important features of Progent's Help Desk Outsourcing Support Services are Help Desk Phone Support, Optional Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Integration.
Citrix Virtual Server Consultant Services
Citrix XenMotion Engineer
Progent's Citrix-authorized engineers can help you to evaluate the strategic benefits of XenServer and other Citrix products, and can help you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition analyze your existing XenServer deployment and show you how to enhance resource utilization, performance, security and compliance, uptime, and recoverability.
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