Expanding your telecommuter workforce may have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Austin organization to select the right technologies and adhere to leading practices in creating and maintaining a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Austin, Texas organizations to with any facet of building a high-performing telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Data Protection Solutions for Remote Workers
Data Protection covers saving and recovering vital data in order to avoid data loss and minimize recovery time and effort in the event of storage problems resulting from hardware issues, software hiccups, human error, malware, or any other reason. Dependable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must cover diverse kinds of personally owned endpoints. Progent offers quick remote access to experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and handhelds. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your business to produce, document and validate a DR/BC plan that addresses the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Austin, Texas business, phone 1-800-993-9400 or go to Contact Progent.