Expanding your at-home workforce can have a significant effect on network infrastructure, security, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Austin organization to select the right tools and adhere to best practices in building and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Austin, Texas companies to succeed with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, backup/restore solutions, and streamlined management.

Data Protection for At-Home Workers
Data Protection covers saving and recovering critical data so as to avoid data loss and reduce restoration time and effort in the event of storage system failures resulting from equipment issues, software hiccups, user error, malware, or any other reason. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for at-home workers must address diverse types of personally owned endpoint devices. Progent offers quick online help from consultants knowledgeable about a wide array of platforms for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity plans typically anticipate circumstances that call for a quick changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your business to create, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Austin, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.