Expanding your remote workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Austin organization to select the appropriate tools and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Austin, Texas organizations to with any aspect of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and centralized management.

Data Protection Solutions for Remote Workers
Data Protection covers saving and restoring critical information in order to avoid data loss and reduce recovery time in case of storage failures due to equipment issues, software hiccups, user mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to design and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Recovery strategies for at-home workers must address multiple kinds of user-owned endpoints. Progent offers fast remote access to consultants knowledgeable about a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and features granular recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a quick switch to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity consultants can help your company to produce, document and test a DR/BC strategy that includes the process of switching to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Austin, Texas company, call 1-800-993-9400 or visit Contact Progent.