Enlarging your remote workforce may have a significant effect on network architecture, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to design, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can assist your Austin organization to select the right technologies and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Austin, Texas organizations to with any facet of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and unified management.

Data Protection for Telecommuters
The field of Data Protection involves saving and recovering vital information in order to prevent data loss and minimize restoration time in case of storage system failures due to equipment issues, programming glitches, human mistakes, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for an at-home workforce must cover multiple types of personally owned endpoint devices. Progent offers fast remote help from consultants familiar with a wide array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes granular recovery and unified management.
  • Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that require a temporary switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity planning consultants can assist you to produce, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Austin, Texas business, call 1-800-993-9400 or go to Contact Progent.



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  • Les Kent has a 35-year history of effective network integration, executive management, marketing, and operations. He has demonstrated a knack for creating elegant information technology solutions during his time as as a network designer, application developer, project manager, deployment consultant, and problem solver for small businesses, new ventures, and major enterprises.

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