Expanding your at-home workforce may have a major impact on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Austin company to select the appropriate tools and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers top business value. Progent offers support services that go from as-needed guidance for helping you over challenging IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Austin, Texas organizations to with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

Data Protection Solutions for At-Home Workers
Data Protection involves backing up and restoring critical data in order to prevent data loss and minimize restoration time in case of storage failures resulting from equipment breakdowns, programming glitches, user error, malware, or any other reason. Reliable data protection strategies can be especially challenging to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for teleworkers must address diverse types of personally owned endpoints. Progent offers fast remote access to experts knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that call for a temporary changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your business to produce, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Austin, Texas company, call 1-800-993-9400 or visit Contact Progent.