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Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once among the most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Austin, Texas companies the services of BlackBerry-qualified professionals who can help organizations to manage their BlackBerry deployments or migrate efficiently to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and support of RIM BlackBerry solutions has grown more challenging. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small organizations often resort to outside consulting professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-qualified engineers who can assist small businesses to plan, administer, and repair BlackBerry-based environments affordably and effectively, dispensing with the requirement for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's proven online support capabilities, provides small companies an economical solution for incorporating RIM BlackBerry technology productively into their IT network.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you track and support BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your network architecture is appropriately configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
BlackBerry BES Server Consulting Support
The BlackBerry BES Server gives businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry users to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs such a calendars, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry Enterprise Server support for Exchange, users with BlackBerry handsets can have push-based access to Exchange messages as well as to instant messaging-aware applications via Microsoft Communications Server and Microsoft Lync Server 2010 support.
Progent's BlackBerry-certified engineers can show you how to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
Some Ways That Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out common support functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, editing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of problems concerning synchronization, handset recognition, email reconciliation, web browsing, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote consulting services for small company networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by resolving problems promptly, optimizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and IM, deploy access control lists, manage Exchange data flow, create, edit, and apply WLAN and VPN configurations, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and document a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network needs assessment, solution architecture, roll-out planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to create a mobile wireless solution that meets your IT budget and aligns with your business strategy. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network architecture's ability to support a BlackBerry BES Server, help you to decide which management model and physical components match your needs, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, server hardware and storage, network topology, and application set up.
To optimize system protection, Progent's BlackBerry-certified consultant can assist you to select and configure appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-qualified security engineers to run company-wide security assessment and compliance validation and suggest improvements to support your BlackBerry solution.
Call or Email Progent for Assistance from a BlackBerry-Certified Expert
To get in touch with Progent about professional assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.