Consulting Support Services for BlackBerry Solutions
BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular products for achieving mobile connectivity to messaging, scheduling, web applications, and other critical business data. Progent can provide Austin, Texas businesses the services of BlackBerry-certified experts who can assist businesses to manage their BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the sophistication of small company networks has increased, and as the need for enterprise-class security, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of BlackBerry technology has grown more challenging. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses frequently turn to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, manage, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, gives small businesses an affordable solution for integrating RIM BlackBerry products productively into their business information network.

Progent's engineers can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up easy-to-use administration tools so you can track and control BlackBerry devices across your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of BlackBerry wireless handsets, providing a single solution for handling key tasks such as device deployment, updates, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server (BES) delivers transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino email servers and BlackBerry smartphones and supports remote synchronization.

RIM BlackBerry Enterprise Server Integration Help

BES Server features a wealth of security options beginning with automatic encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also allows great flexibility in selecting levels of security to match the special requirements of your environment. Progent's BlackBerry authorized engineers can assist your company to select powerful security functions and enable them remotely. Examples of these over-the-air selectable security settings are:

  • Lock down a device
  • Wipe data from a lost device
  • Disable Bluetooth
  • Activate built-in protection against malware

BlackBerry BES Server also offers flexibility in selecting how to keep BlackBerry users from installing or running unsecure or prohibited programs. Progent can assist you to select blocking processes such as:

  • Specify exactly which programs are permitted on the device
  • Prevent third-party applications from using persistent memory on the BlackBerry smartphone
  • Select which functions third-party software can use on the BlackBerry device
  • Limit the kinds of access third-party software running on the BlackBerry smartphone can initialize
  • Block all external applications from being loaded or executed on the device

How Progent Can Help Your Business to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced engineer who has earned certifications from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization issues to designing mobile workforce solutions based on BlackBerry BES Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email solution. Progent's certified service professionals can in addition assist you to troubleshoot a broad array of problems associated with synchronization, handset recognition, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small business IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your BlackBerry technical support expenses at a minimum and, by handling issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can assist you to use tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using WiFi for activation. Also, Progent can explain the role of IT policies in the BlackBerry Enterprise system and assist you to select and install sensible security configurations.

Progent's certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system based on Microsoft Exchange. Progent's BlackBerry-certified engineer has expertise in key technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and remove BlackBerry device clients on Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.

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    Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your network infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT support staff, create an enterprise-wide security plan, automate IT management, assist with creating applications, and generate and validate a DR/BC plan.

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  • Solaris to Windows Upgrade Consultants UNIX Upgrade Help

  • CloudSuite 9.01 Consultant
    Infor SyteLine CloudSuite 9.01 Specialists

    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than 25 years of background assisting manufacturing, distribution and service organizations to manage supply chains and streamline critical business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or onsite consulting that spans from as-needed guidance to solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, application development, CPQ, web site integration, debugging, ETL, Excel and SQL integration, training, and database administration.

  • Solaris-Windows Upgrade UNIX Upgrade Consultants
  • SonicWall Ransomware Protection Protect SonicWall TZ400 Firewall Protecting
  • Specialist LockBit ransomware recovery Locky ransomware recovery Consultants
  • Support Outsourcing SQL Server 2017 Mobile Reports Microsoft SQL Server 2017 Consulting Services
  • Support and Setup Microsoft SharePoint Server 2013 Travis County Texas SharePoint 2013 IT Consultant Austin Texas, US
  • System Center Operations Manager Support Outsourcing SCOM 2012 Migration Network Consultant
  • Technical Consultant Midsized Office Information Technology Outsourcing Group Midsized Business

  • Remote Consulting Cisco ASA Firepower
    Cisco Firepower 4000 Series Firewalls Technology Consulting Services

    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can assist your company to maintain your legacy PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, configure, optimize, manage and debug firewall solutions built around ASA 5500-X firewalls with Firepower Services.

  • Technical Consultants Cisco Security Online Cisco Certified CCIE Support services
  • Telecommute Jobs Microsoft MCDBA Consultant Sydney, Melbourne, Brisbane Work At Home Job Microsoft MCSA Remote Support Sydney
  • Top CRISC Risk Evaluation Support and Integration 24-7 Risk Assessment Professional
  • Top Rated Solaris Consulting Solaris Online Consulting
  • BlackBerry Computer Network Support Firms Austin Texas
  • UNIX Professionals Solaris Consulting Services
  • Urgent Microsoft Certified Expert Azure AD Connect Support Outsourcing Active Directory Admin Center Engineer
  • Windows 2003 Server IT Consulting Consultants Windows 2003 Server
  • Windows 2012R2 On-site Technical Support Windows Server 2012 R2 Cloud Engineers

  • Biggest Microsoft Exchange 2010 Migration Engineer
    Microsoft Exchange Server 2010 Upgrade Specialists

    Progent offers expert help for every phase of your Exchange Server 2010 migration including end-to-end project management services, site analysis, project planning, specification of new software and hardware required, recommended sourcing, pilot verification at client site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, deactivating the previous system, and webinar training for customer's support staff and users.

  • Windows Server 2008 BranchCache Consult Windows Server 2008 Hyper-VI Troubleshooting
  • Windows Server 2016 Information Assurance Technical Support IT Consulting Windows Server 2016 Information Assurance

  • Largest macOS Phone-based Engineers
    macOS Phone-based Consulting

    Progent offers nationwide online help and consulting services for companies who run macOS and OS X networks or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's engineers can provide Apple macOS and OS X users a variety of IT services such as desktop assistance, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and Apple iPad synchronization and troubleshooting, or migrating to iCloud. Online technical support provides optimum return for your information technology dollar by protecting user productivity and shortening the time charged for network repair services. Advanced remote access utilities and skilled service specialists and engineers allow Progent to solve the majority of IT problems without wasting time and expense by going to your location. In most of cases your network problems can be remediated by telephone or via a mix of phone support and online access. Progent can make available Cisco certified CCIE network engineers and CISM and CISSP premier security specialists to help with the most difficult network problems.

  • Windows, UNIX, Solaris Consulting Services Windows, UNIX, Solaris IT Services
  • BlackBerry Synchronization Integration Specialist Austin
  • Wireless LAN Site Survey Remote Technical Support Wireless LAN Site Survey Integration
  • Wireless Network On-site Support Wireless Network Technical Support
  • Work from Home Employees Assistance in Austin - Setup Guidance Austin, TX Teleworkers Consulting Experts nearby Austin - Infrastructure Consulting Services Austin

  • Mac and Windows On-site Technical Support
    Apple iPad and Windows integration Network Engineer

    Progent's service specialists in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into cohesive environments with resource sharing and collaboration functionality. Allowing productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh consulting makes it possible to provide world class support to businesses that depend on these technologies to maintain their competitive advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads with your Windows environment.

  • Work from Home Employees Consultants in Austin - Cloud Solutions Consultants Austin-Bergstrom Airport AUS Teleworkers Austin Consulting - Cloud Integration Technology Guidance
  • Work from Home Employees Consulting Experts nearby Austin - Collaboration Solutions Consulting Services Austin, TX Austin, Travis County Austin Offsite Workforce Collaboration Systems Expertise
  • Work from Microsoft Consulting Contractor Immediate Home Based Network Consulting Freelance Jobs
  • Austin Texas, America BlackBerry Exchange Computer Consulting Services
  • iPad and Outlook Web App Support and Setup Microsoft Outlook for Mac Online Help
  • iPhone and Office integration Integration Support iPhone and Active Directory integration Support Outsourcing

  • Remote Server Management Consultancy
    Remote Server Management Cards Consultant

    Remote management cards give network administrators complete control over a server without the need for an on-site presence. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to provide low-cost remote technical help. Progent is familiar with a number of remote management cards such as Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.

  • iPhone and Outlook integration Professional Online Consulting iPhone Citrix

  • Microsoft ISA Server Consultants
    Microsoft ISA Server Onsite Technical Support

    Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 consultants can assist you to design, deploy, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business needs.

  • iPhone patch management Consultancy Top Ranked Router patch management Consultancy

  • Microsoft Exchange 2016 Migration Remote Support Services
    Engineer Exchange 2016 Upgrade

    Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • macOS Online Professionals macOS Troubleshooting Consulting
  • macOS Online Troubleshooting Consulting Services After Hours OS X Online Consulting

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