Mobile Consulting Services
Austin, Texas Consulting for BlackBerry
Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time one of the most successful products for achieving location-independent connectivity to email, calendars, web applications, and other vital business data. Progent can provide Austin, Texas companies support from BlackBerry-premier experts who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile solution.
As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging systems and company databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry technology productively into their information network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange setup so that your data and email systems function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use administration tools to enable you to track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, develop custom mobile software, and make sure that your network infrastructure is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server streamlines administration and support of BlackBerry devices, offering a centralized solution for handling critical jobs like smartphone installation, upgrades, and retirement and also providing a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server supports seamless communication between Exchange, Novell GroupWise, or IBM Lotus Domino email servers and BlackBerry handsets and supports over-the-air synchronization.
BlackBerry Enterprise Server offers a variety of data protection options starting with automatic encryption of information transmitted between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also allows great flexibility in selecting degrees of security to meet the specific requirements of your company's network. Progent's BlackBerry certified engineers can assist your company to select advanced security functions and enable them remotely. Samples of these wirelessly selectable security features are:
- Lock down a BlackBerry smartphone
- Wipe data from a missing BlackBerry device
- Lock out Bluetooth functionality
- Enable built-in protection against malicious attacks
BlackBerry BES Server also offers flexibility in determining mechanisms to keep mobile users from loading or executing unsecure or unauthorized software. Progent can assist you to choose protective processes such as:
- List precisely which applications are permitted on the device
- Prevent third-party programs from allocating non-volatile storage on the device
- Determine which resources external applications can access on the device
- Restrict the kinds of connections third-party programs running on the smartphone can initialize
- Block all third-party applications from being installed or run on the device
How Progent Can Assist You to Manage and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry support skills range from resolving synchronization issues to designing mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology requirements analysis, system architecture, deployment planning and execution, performance tuning, configuration of a high-availability environment, data backup and disaster recovery planning, and security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a wireless environment that fits within your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry Enterprise Server, help you to determine which management approach and hardware products meet your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart choices about options for software editions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry-certified expert can help your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment powered by Exchange. Progent's BlackBerry-certified engineer has expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the MDS and IM, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Expert
If you wish to ask Progent about professional assistance for BlackBerry wireless technology, call
An index of content::
NetDocs DMS Consult
NetDocs and Exchange Services
NetDocuments (NetDocs) is a cloud-based document management system built specifically for law practices. Progent can provide remote access to NetDocuments experts to help legal departments and law firms to plan, configure, manage, tune, or debug a document management system environment powered by NetDocs.
Telecommuter Services IT Consulting
Support Telecommuter
Progent has two decades of experience assisting small and mid-size organizations to plan, install, tune, manage, and troubleshoot information networks that support at-home workers.
Operations Manager Example Application
Case Study Microsoft Operations Manager
Before Progent's MOM-based solution, network problems were approached reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent is now able to address server problems before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve incipient problems before clients suspect that the problems are there. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class availability, security and productivity.
24-7 ProSight Remote Monitoring and Reporting Remote Consulting
Network Engineer Desktop Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of vital assets that power your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they can impact your business.
Exchange 2019 MCDB Cache Support and Integration
Help and Support Exchange 2019 Server
Progent can assist your organization in any facet of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Cisco PIX Upgrade Consultants
Cisco PIX Migration Computer Engineer
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these devices. Progent still provides consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine whether to adopt more current firewall technology available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Online Technical Support Zero Trust Cybersecurity
Identity Verification IT Consulting
Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Specialists Macintosh OS X
Macintosh OSX Technical Consultant
Progent's experts offer macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad synchronization, or moving to Apple's iCloud. For business networks based solely on Apple macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
SQL Server 2012 xVelocity Remote Consulting
SQL Server Management Studio Remote Support Services
Progent can provide the support of Microsoft-certified engineers and seasoned database application developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified data security consultants to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Remote Consulting Cisco Mobility Express
Aironet 2700 Access Point Computer Consulting
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide online or on-premises integration and debugging support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi environment with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, location and configuration of Aironet Wi-Fi APs to work with your specific workplace layout, building structure, and anticipated workloads.
VMware Site Recovery Manager Failback Engineers
VMware VCDX certified Consultants
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable workflow for recovering services rapidly after an outage. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help your organization to design, configure, test and administer a DR system based on VMware SRM.
Best Fortinet 500 Series Firewalls IT Consultants
Fortinet 800 Series Firewalls Setup and Support
Fortinet next-generation firewalls (NGFWs) are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to deploy your Fortinet FortiGate firewalls to safeguard your IT assets at the network edge, within the data center core, at branch locations, and in the cloud.
Palo Alto Networks Zero Trust Cybersecurity Organizations
Secure Palo Alto Networks FireWalls
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud assets and guards any user anywhere with any endpoint device.
Fortinet 100 Series Firewalls Remote Consulting
Fortinet Firewall URL Filtering Network Engineer
Fortinet FortiGate next-generation firewalls are leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can help you to deploy your Fortinet firewalls to safeguard all your IT resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
24-Hour Macintosh Virus Protection Consult
macOS and Cisco ASA Firewalls Configuration
Progent's CISM-certified security consultants can show you how to secure your Mac network through professional support offerings including performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile connectivity, installing monitoring programs for defense against viruses, spam, and malware, and developing a comprehensive security strategy appropriate for the particular objectives of your corporate network.
Cybersecurity Firms Juniper SSL VPN
Top Ranked Juniper SSL VPN Router Cybersecurity Organizations
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Technical Support Services Windows, Linux, UNIX, Solaris
24-Hour Windows, Linux, UNIX, Solaris Setup and Support
If your office computer system mixes Linux technology technology with Windows, Progent can help you to integrate your servers into a unified network that allows all your OS platforms to coexist for easy management, seamless information exchange, high availability, enhanced performance, and tight security. Progent's Linux and Microsoft Windows coexistence support offerings include IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and administration, online network help and troubleshooting, on-site technical support, and Help Desk services.
Hyper-V Virtual IT Services
Microsoft Experts Hyper-V 3.0 Virtual Server Professional
Progent's Microsoft-certified professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your line-of-business applications, assess your network and server architecture for optimal performance with virtualization technology, assist you in upgrading to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and manage Hyper-V, provide world-class consulting help for improving the security of your virtual machines, design and test disaster recovery procedures that maximize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk services.
SentinelOne Endpoint Security Consult
SentinelOne Endpoint Protection Engineers
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that incorporates AI software and expert services to provide comprehensive endpoint detection and response (EDR).
Consultant Services NetApp Disaster Recovery
24/7/365 NetApp MetroCluster Disk Pools Consultancy
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters located up to 300km apart. Progent's roster of seasoned network experts can assist you to plan, configure, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to prove compliance with information assurance standards and regulatory mandates.
scom 2016 Linux monitoring IT Services
scom 2016 proxy server Setup and Support
System Center 2016 Operations Manager helps to ensure top performance and dependable availability for critical applications by providing unified, mixed-platform monitoring of IT infrastructure deployed across local datacenters and private and public clouds. Progent's consulting team can provide advanced online and onsite expertise to help organizations of any size to design, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to expand your SCOM 2016 environment to include infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Microsoft SQL Server Consulting
SQL Server 2008 Upgrade Consultant
Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote consulting to help businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts offer support for any element of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
Consulting Teams
Microsoft Teams work from home Consulting
Progent can help your business to plan a migration to Microsoft Teams from Skype for Business or Lync Server and install, manage, and debug a cloud or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
Microsoft Expert Hyper-V 3.0 Virtual Server Technology Professional
Microsoft Certified Partner Hyper-V 3.0 Virtual Support and Help
Widows Server 2012 R2 Hyper-V enhances server virtualization in critical areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to benefit from Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT expenses and improve availability.
Microsoft Azure AD Connect Specialist
24x7 Setup and Support Azure Active Directory with Intune
Progent's consultants can help you to design and carry out an efficient move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity and access services across on-premises and cloud assets.
Dynamics GP Great Plains Accounting Consultant Services
Dynamics GP Specialists
important characteristics of Microsoft Dynamics GP/Great Plains software include a modular design that allows you to license just the functionality you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, advanced reporting services that permit you to track all activities, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the ability to integrate data from almost any db software or desktop software into Microsoft GP/Great Plains, and an open architecture that makes it easy to develop custom applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Dynamics GP, and can offer experienced GP consultants to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a productive business solution.
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