Consulting Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were at one time one of the most popular solutions for achieving location-independent connectivity to email, calendars, web applications, and other critical business data. Progent offers Austin, Texas businesses the expertise of BlackBerry-premier professionals who can help businesses to manage existing BlackBerry environments or migrate efficiently to a current smartphone solution.

As the complexity of small business IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for companies regardless of size, effective deployment and maintenance of BlackBerry technology has grown increasingly difficult. To address issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often resort to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified network security professionals. This range of experience, coupled with Progent's proven remote service delivery capabilities, provides small businesses an economical solution for incorporating BlackBerry products seamlessly into their business information network.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined administration utilities so you can track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure up-to-date information for applications such a calendars, contact lists, tasks, notes, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry smartphones have push-based access to Exchange email as well as to IM-capable software via Microsoft Office Live Communications Server and Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-premier consultants can assist you to plan, install, and support BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of supporting mobile workers.

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For companies in Austin, Texas who require quick and affordable access to a certified RIM BlackBerry support professional, Progent delivers efficient remote help from a seasoned network support team who have provided IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online consulting services eliminates travel expense and enables specialists to resolve problems quickly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry solutions and offer professional support in fields such as troubleshooting synchronization problems, configuring BlackBerry Enterprise Server, and designing a secure, fault-tolerant system architecture for BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help you to carry out basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your company email software. Progent's certified experts can in addition help you to resolve a wide range of issues associated with synchronization, device recognition, messaging reconciliation, web access, wireless connections, Instant Messaging, PC software configuration, and Desktop Redirector.

As a leader in delivering countrywide online help for small business networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs low and, by dealing with problems promptly, optimizes the output of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone users, activating passwords, implementing wireless program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES system and assist your company to select and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
To contact Progent about technical support for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.



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