Consulting Support Services for BlackBerry Environments
BlackBerry SupportBlackBerry wireless PDAs were at one time among the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent can provide Austin, Texas companies the services of BlackBerry-certified experts who can help companies to manage existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has grown to be the standard for companies of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To address areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently resort to external support firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the necessity for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of experience, coupled with Progent's proven remote service delivery model, gives small companies a budget-friendly alternative for integrating BlackBerry technology productively into their business information system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to monitor and control BlackBerry devices throughout your company, define security policies that are right for your business, customize wireless applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry BES Server gives businesses a single and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and application environment. BlackBerry BES Server enables mobile BlackBerry users to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications like calendars, contact lists, to-do lists, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange, users carrying BlackBerry smartphones have effortless access to Exchange email and to instant messaging-capable software through Microsoft Live Communications Server and Lync Server integration.

BlackBerry BES Server Help

Progent's BlackBerry-certified consultants can assist you to design, deploy, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.

Professional RIM BlackBerry Consulting Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are available online to deliver expert technical help to businesses in the Austin area or throughout Texas. Progent's seasoned online consulting team has helped businesses solve network problems and reduce IT service costs in each state in the United States and built a substantial following of loyal clients. (Refer to Progent's client testimonials.)

Progent can provide remote consulting support for a broad selection of issues associated with RIM BlackBerry products including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important BlackBerry credentials awarded to Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's certified service professionals can in addition help your company to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging consistency, web access, wireless connectivity, IM, workstation software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote technical assistance for small company networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support expenses at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry HelpProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can show you how to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical procedures such as troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, setting activation passwords, implementing over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore processes.

Progent's BlackBerry consultants can also show you how to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES system and help your company to select and install sensible security configurations.

Progent's certified Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Exchange. Progent's BlackBerry consultant offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and remove BlackBerry device users on Exchange Server and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
To ask Progent about professional expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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