Consulting and Technical Support Services for BlackBerry Environments
BlackBerry mobile PDAs were once one of the most successful products for achieving mobile access to email, scheduling, web programs, and other critical business data. Progent can provide Austin, Texas companies the expertise of BlackBerry-certified professionals who can help organizations to manage their BlackBerry environments or transition efficiently to a modern smartphone solution.
As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the norm for organizations of all sizes, successful integration and maintenance of BlackBerry technology has grown more difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and shared databases, small businesses often turn to outside support firms who offer expertise in BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to plan, manage, and repair BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their IT network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area
BlackBerry Enterprise Server (BES) Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure source for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Novell GroupWise email and to synchronize BlackBerry devices with workstations to achieve up-to-date information for collaborative programs like calendars, address books, to-do lists, IM, and specialized business software. Thanks to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-enabled applications via Microsoft Office Communications Server and Lync Server support.
Progent's BlackBerry-premier engineers can assist you to plan, deploy, and support BlackBerry Enterprise Server so that you maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry solution, and lower the cost of maintaining a mobile workforce.
Professional RIM BlackBerry Technical Services Offered Remotely from Progent
Progent's authorized BlackBerry support specialists are available by phone to provide expert assistance to businesses in the Austin area or throughout the state of Texas. Progent's seasoned online technical support team has helped businesses resolve computer problems and reduce IT service costs in every state in the United States and built a large following of satisfied clients. (Refer to Progent's client testimonials.)
Progent offers remote consulting support for a wide array of technologies related to RIM BlackBerry software and devices such as synchronization, configuration with Microsoft Exchange, setting up BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system design, deployment planning and implementation, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless solution that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to decide which management model and physical components match your requirements, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize network protection, Progent's BlackBerry-certified expert can help your company to select and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry smartphone users on Exchange and Windows Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, manage Microsoft Exchange Server data flow, generate, edit, and assign WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about engineering help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.