Consulting Support for BlackBerry Environments
BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business information. Progent can provide Austin, Texas companies the expertise of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the sophistication of small business IT technology has increased, and as the demand for world-class security, dependability, and recoverability has become the norm for companies of any size, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to design, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, combined with Progent's efficient online service delivery model, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their IT network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to enable you to monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
(210) 750-3330 San Antonio Network Support Services


Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry devices, providing a centralized platform for controlling key tasks like smartphone installation, upgrades, and retirement and offering a solid infrastructure for security and fault tolerance. BlackBerry BES Server delivers seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino email platforms and BlackBerry users and supports remote synchronization.

RIM BlackBerry BES Server Configuration Help

BES Server features a wealth of security capabilities starting with automatic data encryption of information transmitted between a BlackBerry device and BES Server using AES or Triple DES. BlackBerry Enterprise Server also permits excellent versatility in adjusting degrees of protection to match the special requirements of your company's environment. Progent's BlackBerry authorized engineers can assist you to select powerful security functions and enable them remotely. Samples of these wirelessly selectable security settings are:

  • Lock down a BlackBerry smartphone
  • Erase data from a missing BlackBerry smartphone
  • Lock out Bluetooth
  • Enable internal defenses against malicious attacks

BlackBerry Enterprise Server also provides flexibility in selecting ways to prevent mobile users from loading or running unsecure or unauthorized software. Progent can assist you to choose blocking techniques like:

  • Specify exactly what applications are allowed on the device
  • Prevent third-party applications from using non-volatile memory on the smartphone
  • Select which functions third-party applications can use on the BlackBerry device
  • Limit the types of access external programs running on the smartphone can initialize
  • Prevent all external applications from being loaded or run on the BlackBerry smartphone

Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified BlackBerry support specialists are accessible remotely to deliver expert technical help to businesses in the Austin area or anywhere in the state of Texas. Progent's experienced online consulting team has helped IT organizations resolve computer problems and cut IT service costs in each state in the U.S. and built a large base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide selection of issues associated with BlackBerry products including synchronization, configuration with Microsoft Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Major RIM BlackBerry certifications awarded to Progent's support experts include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and technology requirements analysis, solution design, deployment strategy and implementation, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management model and equipment meet your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make informed choices concerning options for software editions, server hardware and mass storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to support your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and delete BlackBerry smartphone clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, install access control lists, control Exchange Server data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Qualified Expert
To ask Progent about consulting help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.



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    Site Move Consult

    For large businesses, Progent can supplement internal network support staffs by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a transparent nearby supplement of enterprise network management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network architecture, Sarbanes Oxley conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and specialists to help with a site move or branch move, or a network designer to help with building or using an Internet Data Center or Hosting Facility.

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  • Proxim Wireless Example Application
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    Progent delivered a wireless networking environment that enabled a school to improve efficiency and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for connecting remote locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz band it offered immunity to outside interference.

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    24-Hour SCCM 2007 Troubleshooting Online Consulting

    Progent can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance compliance, and increase productivity by ensuring that operating systems and applications are always up to date, managing licensing, and reporting resource usage patterns to help you make informed purchasing decisions. When you are ready to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and implement a smooth migration to SCCM 2012.

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    Progent offers a selection of IT service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the anticipatory problem solving capabilities of Operations Manager, a state-of-the-art network and IT support software platform that monitors the reliability, throughput, and security of your information system and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT support packages, small organizations can choose a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution.

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    Progent provides the services of Microsoft and Cisco-Certified IT support professionals to offer customers economical alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For networks that range from remote offices to large enterprises, Progent's expert engineers can assist you to improve your network's e-mail infrastructure, protection, availability, performance, and system management.

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