Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time among the most popular products for maintaining anytime-anywhere access to messaging, scheduling, web-based applications, and other vital business information. Progent can provide Austin, Texas companies the expertise of BlackBerry-premier consultants who can assist organizations to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and recoverability has become the standard for organizations regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To deal with issues such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and shared databases, small businesses frequently turn to outside consulting firms who specialize in BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments economically and effectively, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven remote support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and messaging systems operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and support BlackBerry devices across your company, define security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

Technical Help for BlackBerry Enterprise Server
Research in Motion's high-end platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software enables Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that stay encrypted in transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a broad variety of vital management jobs that span from smartphone setup and upgrades to wireless security and fault tolerance.

RIM BlackBerry BES Server Integration Assistance

Progent's BlackBerry-premier consultants can show you how to use RIM BlackBerry Enterprise Server to perform basic jobs like:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage client configurations with BES Server's extensive library of policies

Progent's BlackBerry-certified consultants can also assist your company to utilize BlackBerry Enterprise Server to perform key tasks not available with the entry-level BlackBerry BES Server Express. These tasks include:

  • Install and support BlackBerry's high-availability infrastructure using virtualization
  • Deploy BlackBerry devices remotely
  • Establish specialized management roles
  • Automatically track and report on the integrity of your BlackBerry system

Progent's Online BlackBerry-premier Technical Support is Fast and Affordable
For companies in Austin, Texas who want fast and affordable help from a certified RIM BlackBerry consultant, Progent delivers efficient online help from a seasoned support team who have delivered IT solutions to companies in every state in the U.S. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel costs and enables specialists to fix technical issues quickly, so you minimize lost productivity. Progent's BlackBerry consultants have been awarded accreditations in all BlackBerry solutions and can provide expert help in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, high-availability system infrastructure for BlackBerry users. Certifications earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's seasoned service professionals can also help you to troubleshoot a wide array of issues associated with synchronization, handset detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small office networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry technical support costs low and, by solving problems quickly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, solution architecture, roll-out planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational goals and to create a wireless solution that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and storage, network design, and application configuration.

To optimize system security, Progent's BlackBerry consultant can help your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Qualified Specialist
In order to contact Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or visit Contact Progent.

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