Consulting Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web-based programs, and other critical business data. Progent offers Austin, Texas businesses support from BlackBerry-premier professionals who can help businesses to manage their BlackBerry environments or transition smoothly to a current mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has become the norm for organizations of any size, effective integration and support of RIM BlackBerry technology has grown increasingly difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email servers and company databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support model, provides small companies an affordable solution for integrating BlackBerry technology productively into their IT network.
Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft technology, configure streamlined management tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be restored rapidly and thoroughly.
Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area
Technical Expertise for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry wireless handsets, providing a centralized platform for handling key tasks such as device deployment, updates, and retirement and also providing a solid infrastructure for security and fault tolerance. BlackBerry Enterprise Server (BES) delivers transparent communication between Exchange Server, Groupwise, or Lotus email platforms and BlackBerry smartphones and allows wireless synchronization.
BlackBerry BES Server features a variety of security options beginning with advanced encryption of messages sent between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BES Server also allows excellent versatility in adjusting levels of protection to match the special requirements of your company's environment. Progent's BlackBerry certified engineers can help your company to choose advanced security features and enable them remotely. Samples of these wirelessly selectable security settings include:
- Lock down a device
- Wipe data from a lost or stolen BlackBerry smartphone
- Lock out Bluetooth functionality
- Activate internal defenses against malicious attacks
BES Server also offers flexibility in determining mechanisms to keep BlackBerry users from installing or running unsecure or prohibited software. Progent can help you to choose protective processes such as:
- List precisely what applications are allowed on the device
- Block external software from using non-volatile storage on the BlackBerry device
- Select what resources external programs can access on the BlackBerry device
- Limit the kinds of connections external applications running on the device can establish
- Block all external applications from being loaded or executed on the smartphone
Progent's Online BlackBerry-certified Support is Quick and Affordable
For businesses in Austin, Texas who require quick and affordable access to a certified RIM BlackBerry consultant, Progent offers efficient remote assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)
Remote consulting services avoids travel expense and enables specialists to resolve problems rapidly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide expert support in areas such as troubleshooting synchronization issues, deploying BlackBerry Enterprise Server (BES), and creating a protected, high-availability system architecture for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can in addition assist you to resolve a broad range of problems concerning synchronization, device recognition, messaging consistency, web access, wireless connections, IM, desktop software installation, and Desktop Redirector.
As a top innovator in providing countrywide remote help for small company IT networks, Progent offers responsive and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses low and, by dealing with issues promptly, improves the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Microsoft Exchange data flow, generate, update, and assign wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports based on SNMP data.
Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and technology needs analysis, system architecture, installation strategy and implementation, performance tuning, design of a high-availability environment, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to design a mobile wireless system that meets your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed decisions concerning alternatives for software versions, processors and mass storage, network design, and application set up.
To maximize network security, Progent's BlackBerry consultant can assist you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.