Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business data. Progent can provide Austin, Texas businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their information network.
Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Office Communications Server and Lync Server 2010 support.
Progent's BlackBerry-premier engineers can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.
Professional RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Austin area or anywhere in Texas. Progent's experienced online technical support experts have helped businesses solve computer issues and cut support expenses in every state in the country and established a large following of loyal clients. (See Progent's client testimonials.)
Progent can provide remote help for a wide selection of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering countrywide remote consulting services for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.
To optimize system security, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.
Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.