Consulting and Technical Support Services for BlackBerry Technology
BlackBerry ConsultantsBlackBerry mobile PDAs were at one time one of the most popular solutions for achieving mobile access to messaging, calendars, web programs, and other critical business data. Progent can provide Austin, Texas businesses the expertise of BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class security, dependability, and recoverability has grown to be the norm for businesses of any size, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments economically and effectively, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, provides small businesses an economical solution for integrating BlackBerry products seamlessly into their information network.

Progent's consultants can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and email infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, set up streamlined management utilities to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your regular backup processes so that it can be restored quickly and thoroughly.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


BlackBerry BES Server Consulting and Technical Services
The BlackBerry BES Server gives companies a single and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server enables wireless BlackBerry clients to connect to Microsoft Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have push-based access to Exchange messages as well as to instant messaging-enabled applications via Microsoft Office Communications Server and Lync Server 2010 support.

BlackBerry BES Server Consulting Support

Progent's BlackBerry-premier engineers can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server (BES) so you can improve the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the cost of maintaining mobile workers.

Professional RIM BlackBerry Consulting and Technical Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Austin area or anywhere in Texas. Progent's experienced online technical support experts have helped businesses solve computer issues and cut support expenses in every state in the country and established a large following of loyal clients. (See Progent's client testimonials.)

Progent can provide remote help for a wide selection of issues associated with BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's certified experts can also assist you to troubleshoot a wide range of issues associated with synchronization, handset detection, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.

As a leader in delivering countrywide remote consulting services for small office IT networks, Progent can provide fast and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by dealing with problems quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, back up and manage storage groups, apply permissions, install the Mobile Data System (MDS) and IM, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network requirements analysis, solution architecture, installation planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational objectives and to design a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to accommodate a BlackBerry BES Server, help your organization to determine which management approach and equipment match your requirements, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, server hardware and storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry expert can assist your company to select and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Contact Progent for Help from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about engineering expertise for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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  • Remote Troubleshooting MS SQL Server 2008 Support and Help SQL 2008
  • Risk Monitoring Support and Setup CRISC Certified Cybersecurity Online Support Services
  • SCOM 2012 Application Monitoring IT Services SCOM 2012 R2 Online Support Services
  • SQL 2008 Reporting Services Developer SQL Server Capacity Planning Coding

  • Immediate ISR 4000 Router Support and Help
    Emergency 2800 ISR Router Consulting

    Cisco has designed an extensive product line of routers including routers designed to deliver the protection, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Series Routers.

  • SQL Server 2017 Migration Technology Consulting Services SQL Server 2017 Adaptive Query Processing Remote Support

  • Mid-size Company Consultant Services
    24x7x365 Midsize Company Network Consultants

    Progent provides technical support for mid-size companies who have 100 to 250 system clients. The medium size company or office has typically been an underserved segment of the market for IT support services. The cost structures and service access practices of major third-party service organizations make them excessively expensive for the ordinary small company or small medium business (SMB), which usually has a modest IT budget with which to maintain an IT system whose complexity and capability are frequently similar to the networks of far larger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office infrastructure and 24x7 server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while providing the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad range of small business technologies. If your mid-sized company or small business is searching for the quality of network help appropriate by a mid-size office without budgeting enterprise prices, you need Progent.

  • BlackBerry Wireless Networking Help Austin
  • Sales Office Help and Support Remote Office Specialists
  • Security Services Security Protection Immediate Cisco PIX Information Technology Consulting
  • SharePoint application development Consulting Services Application Programming Firm
  • Specialists Microsoft Teams dial plans Consultant Services Microsoft Teams compliance

  • Network Assessments Illinois
    California IT Outsourcing Group

    Progentís Technical Response Center provides national remote help for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support professionals provide telephone support and online direct network connection to isolate and resolve technical problems quickly and affordably. The scope of technical expertise represented by Progent's staff of country-wide support engineers allows Progent to escalate even the most difficult problems to qualified specialists as required.

  • Support Outsourcing Microsoft 365 integration with on-premises environments Microsoft 365 AD Connect Information Technology Consulting
  • System Center 2016 Cloud Integration Remote Consulting System Center 2016 Disaster Recovery Engineer
  • Teleworker Integration Support Outsourcing Work from Home Network Engineer
  • Teleworkers Consulting Experts near me in Austin - Endpoint Management Tools Consulting and Support Services Austin-Bergstrom Airport AUS Travis County Texas Work at Home Employees Austin Consulting Services - Endpoint Management Solutions Guidance
  • Top Quality CISM Security Security BES Express Engineers Cisco and Microsoft Certified Experts BES Express Engineer
  • Top Support Outsourcing Hyper-V Security ProSight ESP Endpoint Protection Services Support and Integration
  • Travis County Texas At Home Workforce Guidance near Austin - Cloud Technology Assistance Austin Work at Home Employees Cloud Integration Solutions Consulting Austin Texas, United States
  • Travis County Texas Windows Server 2012 R2 Security Consulting Group Microsoft Windows Server 2016 IT Outsourcing Firm Austin
  • Troubleshooting scom 2016 management packs 24/7 scom 2016 Nano Server integration Computer Consulting
  • UCS server Computer Consultant Unified Mobility Manager Integration Support

  • 24x7 Internet Connection Consult
    ISP Service Plan Selection Professional

    Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to assess or update your Internet services so your Internet connectivity solution aligns with your business requirements. Services provided by Progent's engineers include assessment of your current bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a smooth move to a new ISP and/or service plan. Provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.

  • Upgrade Help Exchange 2000 Upgrade Exchange 2000 Server Upgrade Remote Consulting

  • Windows 2000 Server Consultant Services
    24 Hour Upgrade Help Windows Server 2000

    Progent's Microsoft-certified Windows 2000 Server experts offer computer support and information technology consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server configuration, optimization, and support offerings include network planning, deployment, project management, on-site and off-site support, Help Desk outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

  • Urgent Small Office On-site Technical Support Small Business Computer Outsourcing Consultants
  • VMware VCDX certified Professionals VMware Site Recovery Manager and NSX Specialist
  • Wi-Fi RF Coverage Maps Network Consulting Wi-Fi RF Coverage Maps On-site Support
  • Windows 2008 R2 Technical Support Microsoft Windows Server 2008 R2 Engineer
  • Work at Home Employees Austin Consulting and Support Services - Call Desk Solutions Consultants Travis County Texas Remote Workforce Consulting and Support Services near me in Austin - Help Desk Call Center Solutions Consulting Experts Austin Texas

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