Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most popular solutions for achieving location-independent access to email, scheduling, web programs, and other critical business data. Progent can provide Austin, Texas businesses support from BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or transition smoothly to a more popular mobile platform.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of BlackBerry solutions has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and corporate databases, small organizations frequently resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can help small organizations to plan, manage, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, provides small businesses a budget-friendly alternative for incorporating RIM BlackBerry products seamlessly into their information network.
Progent's experts can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you monitor and control BlackBerry devices throughout your company, define security policies that are right for your company, customize wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be recovered rapidly and thoroughly.
Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area
BlackBerry Enterprise Server Technical Help
The BlackBerry BES Server offers businesses a single and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for collaborative programs like calendars, address books, to-do lists, notes, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, users carrying BlackBerry handsets have push-based connectivity with Exchange email and to instant messaging-aware software through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-certified engineers can help you plan, deploy, and maintain BlackBerry Enterprise Server (BES) so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
Professional BlackBerry Consulting Support Available Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide prompt technical help to businesses in the Austin region or throughout the state of Texas. Progent's seasoned remote consulting team has helped IT organizations resolve network issues and cut support expenses in each state in the U.S. and built a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote help for a wide selection of issues related to BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry BES Server, and improving mobile security. Important RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters, changing user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also help you to resolve a broad array of problems concerning synchronization, handset detection, messaging reconciliation, web access, mobile connectivity, Instant Messaging, PC software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online support for small business networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile support expenses at a minimum and, by dealing with issues promptly, maximizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry device clients, setting activation passwords, implementing wireless program loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.
Progent's BlackBerry consultants can also assist you to use administration software like the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry Enterprise system and assist you to define and install sensible security options.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your existing Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Exchange Server.
Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
To contact Progent about professional assistance for BlackBerry wireless technology, phone 1-800-993-9400 or go to Contact Progent.