Cisco CCIE Remote and Onsite Network Consulting Services
Austin Enterprise IT Networks
For organizations of all sizes in Austin Texas, Progent offers easy, fast, and affordable contact with CCIE-certified network experts. Cisco CCIEs are top-level networking experts who earn this elite recognition by completing strenuous testing administered by Cisco. CCIE-qualified engineers can handle the most complex problems surrounding network integration, repair, and configuration. Progent's CCIE-qualified professionals operate closely with Cisco's internal engineers in identifying anomalies with IOS or NX-OS utilities and developing workarounds or obtaining software patches to correct problems. A Cisco certified CCIE can pinpoint the origin of computer network problems whether from network appliances or software.
Progent can provide fast and affordable remote access to a CCIE specialist so that your company can receive high-level assistance for complex network problems that are impacting business productivity but are beyond the experience of your local network maintenance organization. Progent's CCIE-certified network experts can access your network using advanced remote connectivity tools in order to perform fast and low-cost analysis and repair of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or national ISPs, and so their skills are not easily accessible to smaller businesses. Progent is among the few consulting providers to make CCIEs available to support small and medium sized businesses. In addition, Progent can provide fast contact with a CCIE by telephone so you can receive timely support for complex network problems that are hurting business productivity. To find out how to talk to a Progent CCIE for immediate help with your network, visit Progent's online network troubleshooting.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Cisco's large selection of both current and legacy connectivity appliances familiar to Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, the Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points, Meraki cloud-managed APs and distribution switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus family switches, as well as security and Virtual Private Network (VPN) products. Maintaining one of the largest teams of Cisco-premier CCIE consultants of any independent support company, Progent has privileged access to Cisco's engineering experts and the latest training resources to keep at the vanguard of network technology.
Software Update Management for Cisco Network Appliances
Patch management is crucial and complicated process. Prompt and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can result in security gaps, compatibility issues, slow or erratic performance, unnecessary downtime, or loss of key functions. Patching involves more than occasional updates of operating systems and apps for servers and user machines. Firmware patches can be as essential for network infrastructure appliances like routers, firewalls, and Wi-Fi access points.
Progent has delivered high-end assistance for Cisco infrastructure appliances for over two decades and Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. To find out about Progent's services for software update management, visit Progent's software update management services.
To find out more information concerning Progent's world-class support services for Cisco technology, select a topic:
- Introduction to Cisco Network Support
- Fast and Affordable Online Support from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower NGFW Series Firewalls: Configuration and Management Services
- ASA 5500-X Firewalls with Firepower: Integration and Troubleshooting Services
- ASA 5500 Firewalls Management Help
- Cisco PIX 500 Series Firewall Consulting Support
- Cisco Routers Engineering Services
- Cisco Wireless Deployment Support
- Cisco Aironet Wireless Access Points Deployment Help
- Cisco Small Business 100, 300 and 500 Wireless APs Consulting Expertise
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Planning, Configuration and Debugging Expertise
- Cisco Wireless Controllers Consultants
- Meraki APs Engineering Expertise
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Cisco Wireless IP Phone Configuration
- Cisco Jabber Deployment Services
- Cisco Catalyst Switches Engineering Services
- Nexus Switches Deployment Services
- Cisco Meraki MS Switches Deployment Expertise
- Cisco VPN Consulting Services
- SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Expertise
- Cisco Duo MFA Two-factor Authentication (2FA) Services for an At-Home Workforce
- Design and Support for Cisco-based Data Centers
- Infrastructure Optimization Expertise for Internet Service Providers
- Unified Cloud-based and Hybrid Network Management Solutions for Cisco-based Environments
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Progent can also provide a wide range of IT expertise in key practice areas to help companies to convert Cisco networking products into an integrated information system that delivers strategic advantage. A few of the consulting services available from Progent's subject matter experts are project management expertise, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, Windows Server 2022 solution design and integration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, penetration testing with NodeZero from Horizon3.ai, network security vulnerability scanning, DBA and application expertise, and part-time CIO consulting services.
Progent can also help your company you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that utilize Cisco technology. (Learn about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)
By offering an efficient one-stop resource for IT generalists and application experts, Progent is able to deliver fast, cost-effective, and comprehensive IT solutions that align with the unique needs of businesses in Austin Texas.
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Flexential Data Center Consult
Flexential Internet Data Center Specialist
Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent has a group of IT consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity preparedness experts. Progent can also help your business to plan and implement a migration to the Flexential facility by providing services like designing system architecture, specifying hardware components, system configuration and testing, debugging, streamlining remote network management, and educating your network support team.
Cloud Migration Security Consulting
24x7 Help Desk Outsourcing Computer Outsourcing
Progent imposes no service activation fee and asks no retainer for support services delivered during normal business hours. Progent's small granularity eliminates large invoices for quick repairs so you won't be tempted to allow less critical problems to fester.
Best 802.11x Wi-Fi Site Survey Online Consulting
Network Consultant 802.11x Wi-Fi Site Survey
Progent's wireless site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi LAN customized for your environment, providing your business a WLAN that delivers the coverage, performance, capacity, Quality of Service, security, and roaming capability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and onsite survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi LAN.
ProSight Remote Network Management Consultant Services
24-Hour Network Infrastructure Monitoring Consultant
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain minimal in-house IT support teams with affordable help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include flat-rate IT maintenance costs, smart automation of common administrative tasks, continual adoption of the latest technology, smooth migration from older systems to up-to-date solutions, close alignment of computer technology with business objectives, access to veteran network consultants, and freeing up management to concentrate on business issues instead of ever-changing information technology.
Consult Solaris with Windows
Windows and UNIX Specialists
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise provides you with a convenient one-stop source to help you create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Award Winning Remote Monitoring and Reporting Technical Support Services
Remote Monitoring and Reporting On-site Support
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and repairing SCOM solutions and offer companies of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Engineer DopplePaymer ransomware recovery
Consultancy ransomware removal and data restore
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, monitor and guard your network, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Information Transfer Technical Consultant
Cisco and Microsoft Certified Expert Expert Training IT Consultant
Progent practices knowledge transfer from Progent's support experts to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to focus on delivering high-value skills where Progent faces few competitors. Small companies who utilize familiar independent service providers or who maintain in-house IT personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Linux Phone-based Small Office Computer Consulting
Linux RedHat Remote Technology Professional
Progent provides nationwide online phone support and troubleshooting services for companies that operate networks powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Remote IT help offers optimum return for your IT dollar by preserving user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without squandering time and money by traveling to your site. In most of situations your network problems can be remediated by telephone or via a mix of telephone support and remote access. Progent can make available Cisco CCIE network engineers and CISA and CISM premier security specialists to assist you with the most difficult system issues.
Aironet Wave 2 Wi-Fi Access Point Help and Support
IT Consulting Aironet 3600 Access Point
Progent's Cisco CCIE Wi-Fi network consultants can provide remote or on-premises configuration and troubleshooting services to help you to design, configure, update, tune, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most appropriate selection, location and setup of Aironet wireless access points to accommodate your specific office design, construction, and anticipated network traffic.
Consulting Remote Desktop Connection for Apple Mac
Remote Consulting VirtualPC for Apple Mac
For companies with a combination of Mac and Microsoft Windows computers, there exist two popular alternatives for using Microsoft Windows-only applications on an Apple Mac: an external connection to a physical Windows computer or local simulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a networked Windows-powered PC to run Microsoft Windows software and access network resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you can run Windows applications directly. Progent's macOS and Mac OS X technology consultants can help your business to manage these solutions for using Windows programs on your Macs and can in addition assist your company to assess and configure third-party solutions for Microsoft Windows PC simulation.
Hermes ransomware recovery Technology Professional
Netwalker ransomware recovery Technology Professional
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and guard your network, assist with negotiating a settlement with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
IT Outsourcing Providers
Work at Home Integration Integration Services
Progent imposes no minimum fee and asks no retainer for support services delivered during normal business hours. Progent's one-minute granularity avoids large bills for quick repairs so you will not be forced to allow simple problems to stay unaddressed.
Juniper J Series Gateway Security Audit Services
Juniper J Series Router Information systems Security Outsourcing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Consultants Microsoft SUS
24/7/365 Consult Windows Server Update Services
Microsoft Windows Server Update Services enables information technology managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft WSUS, network support personnel can fully and easily manage the distribution of updates that are released through Microsoft Update to servers and desktops in a company. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as designing the Microsoft WSUS deployment, setting up user's computers, establishing the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is linked to an Active Directory container that makes sense for your network environment.
Microsoft SCOM Technology Consulting
Remote Remote Monitoring and Reporting Consultants
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of protection that was previously limited to enterprises. Progent can provide several RMM options available as economical service packages designed to assist your company to identify and fix a an array of network issues before they get big enough to hurt productivity.
Remote Consulting Microsoft Exchange Upgrade
Microsoft Exchange 2000 Information Technology Consulting
Progent is among the most expert information technology consulting companies for creating e-mail solutions based on Microsoft Exchange 2000. Progent specializes in helping small businesses get all the advantages of Exchange Server 2000 for typical situations including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 Server administration.
Cisco VoIP phones Single Number Reach Technical Support Services
SRST Consultant Services
Progent's Cisco CCIE-certified networking consultants offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Consultant Services Hosting for Virtual Servers
Virtual Server Private Cloud Hosting Consultancy
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small company's production servers in an environment that delivers the highest level of dependability and expandability and is also easy to transfer to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that enable small businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Hornetsecurity Altaro VM Backup Restore Computer Engineer
Altaro VM Backup Management Setup and Support
Altaro VM Backup software from Hornetsecurity offers small businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to plan, install, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
WiFi 6/6E Solutions Professionals
WiFi 6 Services
Progent can help you plan, configure, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, recommend sensible technology, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough wireless system security strategy that is well aligned with the security strategy for your entire business network.
Microsoft Lync Server 2013 security Engineers
Lync Server 2013 and SQL Server Consulting Services
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications experts can provide online and on-premises support to assist your company to manage and troubleshoot your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade.
Top .NET F# Design
Engineer Xamarin
If you want to update your corporate web site, create internal websites for applications such as HR or employee education, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's consultants can also help you build and maintain a secure, robust server and communications infrastructure, including off-site and wireless connectivity, to run your web tools.
Symantec VelociRaptor Information systems Security Outsourcing
Symantec Raptor Security Tech Services
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor line or help you upgrade to current firewall/VPN solutions. Progent can also enable you to create and implement a complete security plan that can incorporate firewall and VPN devices and utilities, managed security and virus defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your one-stop source for on-going technical help, maintenance, education, and security expertise.
School District Consultancy
City Government Technology Professional
Progent has a long background delivering a full-spectrum of online IT support and urgent repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in providing advanced remote network support and has provided network solutions to organizations in all 50 states. Remote support saves travel costs and solves problems faster than on-premises service calls.
Windows Server 2000 Migration
Upgrade Help Windows Server 2000
Progent's Microsoft-certified Windows 2000 Server consultants can provide network support and information technology consulting services for the entire family of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows 2000 Server configuration, update, and troubleshooting offerings include network design, installation, documentation, local and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and cost-effective co-sourcing.
Altaro VM Backup Scheduling Online Technical Support
Hornetsecurity Altaro VM Backup Disaster Recovery Support
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service based on Altaro VM Backup.
Microsoft Exchange 2016 Migration Planning Outsourcing
Exchange 2016 Upgrade Consultant Services
Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including designing HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
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