Expert Cisco Onsite and Remote Network Support
Austin Business Information Network Environments
For companies of any size in Austin Texas, Progent offers easy, fast, and economical access to CCIE-Certified network experts. CCIEs are top-level network professionals who achieve this prestigious recognition by completing rigorous testing by Cisco. CCIE-qualified engineers can handle the most complex problems associated with network integration, troubleshooting, and optimization. Progent’s CCIE-qualified professionals work directly with Cisco's in-house staff in analyzing anomalies with IOS or NX-OS utilities and coming up with workarounds or receiving software patches to correct problems. A Cisco-qualified CCIE has the experience to pinpoint the source of computer network problems stemming from hardware or applications.
Progent can provide fast remote access to a CCIE specialist so that you can receive timely help for complex network problems that are affecting your business but are beyond the experience of your local network support resources. Progent's Cisco CCIE-Premier consultants can access your system via advanced remote support tools in order to provide fast and economical analysis and resolution of serious network problems.
Progent's CCIE Support Services
Most CCIEs are employed by large enterprises or national Internet providers, and so their skills are not readily accessible to smaller businesses. Progent is one of the few consulting providers that makes CCIEs available to assist small and medium sized companies. In addition, Progent can provide quick access to a CCIE remotely so you can get immediate support for complex network problems that are reducing worker productivity. To find out how to talk to a Progent CCIE for immediate help with your network, go to online network troubleshooting.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 |
(210) 750-3330 | San Antonio Network Support Services |
Cisco's large family of both current and legacy networking devices supported by Progent includes ASA 5500 Series Security Appliances and PIX 500 Series Firewalls, Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs and aggregation switches, VoIP phones and systems, Catalyst and Nexus series switches, plus data protection and Virtual Private Network (VPN) solutions. With the resources of one of the largest teams of Cisco-certified CCIE experts of any independent consulting company, Progent has privileged access to Cisco's internal experts and Cisco's advanced training programs to stay at the leading edge of network solutions.
To learn more information about Progent's online and on-premises support for Cisco network infrastructure, select a topic:
- Overview of Cisco Engineering Services
- Fast and Affordable Online Assistance from a Cisco CCIE Engineer
- Cisco Firepower Firewalls: Configuration and Management Expertise
- ASA 5500-X Firewall with Firepower: Consulting and Troubleshooting Services
- ASA 5500 Series Firewall Troubleshooting Help
- Cisco PIX 500 Firewall Engineering Services
- Cisco Routers Engineering Support
- Cisco Wireless Consulting Help
- Cisco Aironet Access Points Consulting Expertise
- Cisco Small Business 100, 300 and 500 WiFi Access Points Engineering Expertise
- Cisco WiFi Controllers Experts
- Meraki Wireless APs Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting and Wireless VoIP Phone Configuration
- Cisco Jabber Migration and Support Services
- Catalyst Switches Deployment Expertise
- Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Deployment Services
- Cisco VPN and Security Engineering Expertise
- SIP and CUBE Integration Solutions: SIP Trunks and Cisco CUBE Integration Consulting
- Design Solutions for Cisco-based Data Centers
- Network Design Consulting for Service Providers
- Centralized Network Management Techniques for Cisco-powered Environments
- NetApp and Cisco FlexPod Cloud Architecture Consulting Services
In addition to Cisco infrastructure, Progent's consulting professionals offer advanced support for a variety of important areas of computer technology, allowing Progent to deliver end-to-end IT solutions for companies of all sizes. A few vital fields where Progent can deliver high-level support are:
- Microsoft Windows Server 2019 migration services
- Microsoft Windows Server 2016 Hybrid Cloud Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Network Infrastructure Management Consulting
- Exchange Server 2010 Integration
- Security Compliance Testing and Issue Mitigation
- Disaster Recovery/Business Continuity Planning and Testing
- Microsoft SQL Server 2019 Solution Design, SQL Server 2017 Migration and Microsoft SQL 2016 Integration and Troubleshooting
- SharePoint Server Application Development
- Oracle Database Administration and Programming and MySQL Application Design and Development
- Windows Hyper-V Integration
- Windows Hyper-V Integration
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager Application Continuity Consulting
- VMware NSX Network Virtualization Design and Integration
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Services
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform (GCP) integration consulting
An index of content::
24/7 Offsite Workforce Cybersecurity IT Services
24/7 Offsite Workforce Cybersecurity Configuration
Progent can assist small and medium-size organizations to set up network security defense solutions and provide mitigation expertise required for a remote workforce.
Exchange Server 2000 Upgrade Consultants
Exchange Server 2000 Upgrade Onsite Technical Support
Progent is one of the most qualified information technology consulting companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small companies derive all the advantages of Microsoft Exchange 2000 under common scenarios including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.
SonicWall NSA Firewall Security Company
Remote SonicWall Firewall Information Technology Consulting
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified cybersecurity experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and design security into your business operations.
Microsoft Certified Expert Remote Technical Support SCDPM 2012 and Exchange DAGs
24 Hour MCSE Expert Certified SCDPM 2012 Troubleshooting Remote Support Services
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help organizations of any size to design, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid environments. Progent can provide as-needed support for resolving especially stubborn problems, or comprehensive project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Knowledge Transfer Support and Setup
24-Hour Expert Training Outsourcing
Progent practices information transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can focus on providing high-value skills where Progent has few competitors. Small companies who work with trusted freelance consultants or who employ internal support personnel benefit when Progent transfers information about new technology and tested processes to make their IT environments more reliable, protected, and efficient.
Remote SPS 2016 Engineer
Top Ranked SharePoint Portal Server Technical Support Services
Progent's Microsoft-certified consultants can help you evaluate the business justification for implementing Microsoft SharePoint 2007, consult with you on the most sensible edition of SharePoint Server for your application, offer configuration and integration expertise, assist you to install MS SQL Server as a back-end DBM, improve your network infrastructure, integrate your standard and customized application programs to operate with SharePoint Server 2007, design a company-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk services.
Specialist Data center Monitoring
Best System Center OpsMgr 2012 Computer Consultant
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM solutions and offer companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite technical support to help you to remediate critical issues detected by Microsoft SCOM 2012.
SQL Server 2017 Always On On-site Support
MCSE Expert Certified Support SQL Server 2017
Progent's Microsoft-certified SQL Server 2017 experts can help you to evaluate the business benefits of migrating to SQL Server 2017 and can help you to design and carry out a cost-effective migration of your databases and applications to any network model including onsite, cloud-based, or hybrid. Progent's consultants can provide online or on-premises support services ranging from on-demand design assessment or debugging to comprehensive project management to ensure your SQL Server 2017 project is carried out on time and within budget.
Consultant Office 365 and Apple iOS
On-site Support Office 365 AD Connect
Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to lower capital costs and management hassle. You can deploy Office 365 Exchange Online to host all your mailboxes, or you can run a hybrid solution that incorporates on-premises as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants can provide budget-friendly remote technical support to help your small businesses to assess the benefits of Office 365 Exchange Online, design a solution that fits your functional requirements and IT budget, carry out an efficient move from your current Exchange organization to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and technical support.
High-Availability Data Center Remote Troubleshooting
Zero Downtime Data Center Specialists
Progent's Data Center consultants can help you identify fault-tolerant data centers that meet the particular requirements of your business. Fault tolerant co-location sites are especially appealing to small businesses because of their affordability and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to build an on-site data center with even a basic level of fault tolerance is too costly for the majority of small organizations. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by offering a full range of consulting and maintenance services.
Aironet 1700 Access Point IT Consultants
Aironet 1500 Access Point Technology Consulting Services
Progent's certified wireless networking consultants can help businesses of any size to design, implement, administer and repair Cisco Aironet Wi-Fi access point environments to provide the performance, range, density, expandability, security and ease of management needed for seamless access between Wi-Fi and wired networks. Progent offers affordable remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist you design and maintain deployments of indoor and outdoor Aironet access points.
ISSAP Certified Cybersecurity Consulting
ISSAP Certified Cybersecurity Engineers
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through rigorous examination and extensive experience with information security architecture. ISSAP consultants have in-depth knowledge of access control systems and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture.
Cisco CUSP Specialists
Cisco SIP Infrastructure Solutions Computer Consultants
Progent's Cisco-certified SIP infrastructure consultants can help organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable online or onsite support to help businesses to migrate smoothly to an advanced unified communications network that offers fast ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
WatchGuard Firebox M670 Firewall Cybersecurity Company
WatchGuard Firebox M270 Firewall Security Audits
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN product that fits your network security requirements and budget. Progent can assist you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Data Center Colo Professionals
Co-Location Support and Help
Colocation data centers make it possible for businesses to share world-class data centers for housing network equipment that supports vital applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation program such as selecting and migrating to a colo facility, designing system architecture, defining required equipment, on-site and remote maintenance, establishing remote network administration, and training your IT staff.
Anti-Virus Design and Installation
Postini Design and Installation
E-Mail Guard is Progent's economical anti-spam and antivirus service that offers small companies world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-based spam filtering and virus protection services that defuse email assaults before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
Recruiter Cisco Consultant Full-Time Job
Contractor Jobs Contract Microsoft Consultant
If you are a network engineer with system support experience, joining Progent and helping Progent's customers will enhance your skills via collaboration with our staff of motivated, world-class consulting experts. Progent's focus on providing IT expertise and technical support to small companies will offer you the opportunity to consult in depth with decision makers and contribute tangibly to the success of exciting organizations. Also, Progent's virtual office environment provides the most advanced tools for remote service and wireless access to allow you to deliver fast solutions when you take on mission-critical problems.
PCLinuxOS Linux Professionals
Redhat Linux Consultant
Progent's Linux consulting experts provide small and mid-size companies and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy single source to show you how to build and maintain a secure and robust cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining Windows with major Linux derivatives including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Proxim Tsunami Network Consultants
Building-to-building Wireless Engineer
Progent’s wireless consultants can help small companies design, choose, test, install and maintain secure building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a degree of security that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless link solutions that match your business needs.
Troubleshooting Barracuda Backup Inline Deduplication
24x7 Network Consultants Barracuda Backup Cloud Management
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar features but which utilizes your own storage infrastructure. Barracuda Backup protects vital company data produced locally, at one or more remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting support services to help you to design, integrate, operate and repair a backup and disaster recovery solution based on Barracuda technology.
Windows, UNIX, Solaris Specialist
Windows, UNIX, Solaris Specialist
Progent's UNIX family consulting services offer small businesses and software developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-based technology. Progent offers your business contact with UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of expertise offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining MS Windows with major versions of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Professionals Microsoft Skype for Business 2015
Consultants Skype for Business Reverse Proxy Server
Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to help your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also assist you to plan and execute a smooth Skype for Business migration.
Service Reports Technology Consulting
Service Reporting Online Troubleshooting
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all delivered services. Unlike many independent consultants or local service firms who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation sent by each staff member to each client. The practice of detailing and archiving service activity allows more effective service and avoids a variety of common misfortunes such as when a support client is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
SharePoint Foundation Online Support
SharePoint Workspace 2010 Technical Support Services
Progent's Microsoft engineers offer affordable online technical support and development services to assist your business to plan, deploy, manage, and maintain Microsoft SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document management applications, wikis, data warehouses, business analytics, enterprise-wide search, Visio-driven workflows, and other utilities to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular desktop programs including Excel, Word, Outlook, and Project. Progent can help you to upgrade from previous versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easily managed SharePoint 2010 solution.
Microsoft Exchange 2019 Networking Help
Microsoft Exchange 2016 Small Business Network Consultant
Progent's Microsoft-certified professionals have more than 10 years of background providing messaging solutions for customers ranging from small businesses to large enterprises. Progent provides economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and implement remote and mobile email access. Progent’s Exchange consulting services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange 2016 Server. In addition provides integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can show you how to configure Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
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