Cisco CCIE Onsite and Remote Computer Network Consulting Services
Austin Enterprise Information Network Environments
For companies of all sizes in Austin Texas, Progent offers convenient, quick, and affordable access to CCIE-Premier engineers. Cisco CCIEs are world-class network experts who achieve this elite certification by completing rigorous testing administered by Cisco. CCIE-certified consultants can handle the most complicated problems surrounding network interfacing, repair, and optimization. Progent’s CCIE-qualified professionals work closely with Cisco's in-house staff in identifying problems with Cisco IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to fix problems. A Cisco certified CCIE has the experience to pinpoint the source of network problems stemming from hardware or applications.
Progent offers fast and affordable online access to a CCIE expert so your company has the opportunity to get timely help for complex network problems that are affecting business productivity but are beyond the scope of your ordinary network maintenance organization. Progent's CCIE-Premier support professionals can examine your network using state-of-the-art remote connectivity tools that allow them to provide rapid and economical diagnosis and remediation of critical network problems.
Progent's CCIE Support Services
Most CCIEs work for large enterprises or nationwide ISPs, and so their help is not readily accessible to smaller businesses. Progent is one of the rare service firms to make CCIEs available to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE remotely so you can receive immediate help for complex network problems that are hurting worker efficiency. To find out how to get in touch with a Progent CCIE for timely help with your IT infrastructure, go to Progent's remote network support.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Cisco's large selection of current and vintage networking appliances familiar to Progent includes ASA Series Security Appliances and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus series switches, plus security and VPN technology. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and Cisco's latest training tools to keep at the leading edge of connectivity solutions.
Software Update Management for Cisco Infrastructure Devices
Software update management is an essential and complicated task. Prompt and correctly managed patching maximizes cybersecurity, compliance, availability, and functionality. Sporadic patch management can cause security gaps, compatibility problems, sluggish or erratic performance, needless offline stretches, or loss of key features. Patching entails more than occasional updates of operating systems and apps for servers and endpoints. Firmware updates can be as essential for network infrastructure appliances like switches, firewalls, and wireless APs.
Progent has provided high-end support for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer businesses of any size a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's service options for software update management, see Progent's software update management services.
In order to learn more details about Progent's consulting support services for Cisco technology, choose a topic:
- Overview of Progent's Cisco Network Support
- Timely Online Support from a CCIE Engineer
- Cisco Firepower NGFW Firewalls: Configuration and Troubleshooting Support
- ASA 5500-X Firewalls with Firepower: Consulting and Troubleshooting Services
- Cisco ASA 5500 Firewalls Engineering Support
- Cisco PIX 500 Series Firewall Consulting Help
- Cisco Routers Engineering Services
- Cisco Wireless Engineering Services
- Cisco Aironet Wireless APs Engineering Help
- Cisco Small Business 100, 300 and 500 Wireless APs Engineering Help
- Catalyst Wi-Fi 6 Wireless Access Points Solution Design, Configuration and Troubleshooting Expertise
- Cisco Wireless Controllers Consultants
- Cisco Meraki Access Points Deployment Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Technical Support
- Cisco Voice over IP Phones and IP Video Phones Consulting and Cisco Wireless IP Phone Integration
- Cisco Jabber and Management Expertise
- Cisco Catalyst Switches Engineering Expertise
- Cisco Nexus Switches Configuration and Maintenance Expertise
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco VPN Engineering Support
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
- Design Expertise for Cisco-based Data Centers
- Network Design Consulting for Service Providers
- Streamlined Network Management Technologies for Cisco-based Infrastructure
- NetApp and Cisco FlexPod Cloud Platform Consulting Services
Besides Cisco infrastructure, Progent's consulting professionals offer support for other important areas of information systems, making it possible for Progent to provide comprehensive IT solutions for organizations of any size. A sampling vital disciplines where Progent's IT consultants can deliver world-class expertise include:
- Microsoft Windows Server 2022 solution design and migration services
- Microsoft Windows Server 2019 migration consulting
- Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Planning and Installation
- ProSight WAN Watch Infrastructure Management Consulting
- Exchange 2010 Integration
- Data Security Vulnerability Testing and Problem Mitigation
- Disaster Recovery/Business Continuity Planning and Testing
- SQL Server 2019 Solution Design, SQL Server 2017 Migration and SQL Server 2016 Integration
- SharePoint Server Application Development
- Oracle DBA Services and MySQL Database Programming
- Windows Hyper-V System Design
- Windows Hyper-V Integration
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Network Virtualization Architecture and Integration
- Citrix XenApp and XenDesktop Virtualization
- Project Management Consulting
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud planning and integration expertise
An index of content::
ProSight Windows Desktop Management Support and Help
Server Monitoring Specialist
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so all looming issues can be addressed before they have a chance to impact your business.
24/7 Wi-Fi Network Engineer
Cisco Aironet Help and Support
Progent’s Wireless Consulting Services provide a fast, affordable way for companies of any size to configure, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
SCVMM 2012 Live Migration Support Services
Engineer SCVMM Planning
Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your business to migrate from an older release of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you get maximum return on investment.
Mac Technical Support Specialists
Mac Configuration Consultancy
Progent provides national remote technical support and consulting services for businesses that run macOS and OS X networks or whose information systems include a mix of Mac and Microsoft Windows technology. Progent's experts offer Mac users a range of IT services such as desktop support, upgrading to the most recent version of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent can also help you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote network consulting offers maximum leverage for your information technology budget by extending user productivity and shortening the hours charged for computer analysis and repair. Sophisticated online access technology and experienced service specialists and engineers allow Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated over the phone or via a mix of telephone support and online access. Progent can make available Cisco CCIE network experts and CISA certified security specialists to help you with the toughest network issues.
24/7 VMM and SQL Server Support Services
Support and Integration SCVMM 2012 and SharePoint
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to move from an earlier version of SCVMM or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize the highest possible return on investment.
Computer Tech Kansas
Tennessee Consultancy Firms
Progent’s National Support Center provides nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service engineers provide telephone help and online direct computer access to isolate and resolve network problems rapidly and affordably. The breadth of IT experience represented by Progent's team of country-wide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed.
Microsoft LCS Server IM Consulting Services
Live Communications Server 2007 Consultant
Microsoft Communications Server delivers IM and presence as part of an extensible, world-class solution offering advanced protection, transparent integration with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require extensive planning and thought prior to installation. Progent's Microsoft-certified professionals can deliver the expertise needed to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Virtual Service Desk Network Consulting
After Hours Shared Call Center Support and Setup
Progent's Computer Call Center Outsourcing Services for desktop technical support are intended especially for small businesses who need fast access to a Help Desk Service Center with professional phone support and effective escalation options but who must work within a limited IT budget. Important components of Progent's Help Desk Outsourcing Services include: Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.
Work at Home Collaboration Software Technical Support Services
At Home Employees Collaboration Support Services
Progent can assist small and mid-size companies to implement collaboration applications to make it easy for their teleworkers to engage in productive interaction with colleagues and clients.
Consultant Microsoft Teams with OneDrive
Microsoft Teams PSTN Gateway Consultancy
Progent can assist you to design a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
24/7 VMware vRealize Automation vRA Engineers
VMware vCloud Director vCD Consult
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.
Award Winning ISA 2004 Server Online Technical Support
Professional ISA 2004 Standard Edition Server
Progent's certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for IT networks with multiple offices, remote users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can assist your company in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
ProSight Data Protection Services ECHO BDR Solutions Network Consulting
Consulting Services ProSight DPS ECHO Backup and Recovery Services
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when needed, can help you to recover your business-critical information.
PIX IT Consultants
Online Help PIX Firewall Upgrade
Cisco's PIX firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical support for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to move up to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help your company plan and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on leading practices.
24-Hour XenServer Computer Consulting
Professionals Citrix XenMotion
Progent's Citrix-certified engineers can help you to understand the strategic advantages of XenServer as well as other Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology environment and help you to enhance consolidation, responsiveness, protection, availability, and recoverability.
Technology Professional Windows Server 2003
Windows 2003 Server IT Consultants
Progent's Microsoft-certified Windows Server 2003 engineers offer network support and expert consulting for the entire line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and support offerings include network planning, installation, project management, in-person and off-site network support and troubleshooting, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
Exchange 2007 Server Consultant Services
Exchange 2007 Technology Consulting Services
Progent's Microsoft certified consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
MSP360 Desktop Backup Configuration
MSP360 B2 Backup Storage Professionals
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup/restore solution built around MSP360 technology. MSP360 enables file or image-based backup/restore for VMs and physical computers, supports all popular public clouds, and permits you to build a data protection ecosystem with a low RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human mistakes, system glitches, malicious insiders, and external attacks like ransomware.
Microsoft Certified Expert MOM 2007 Integration Support
Comprehensive Event Management Network Engineer
Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and repairing System Center Operations Manager environments and can provide companies of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate critical issues uncovered by SCOM 2012.
Desktop System Consultants
Immediate Microsoft Mac and Linux Desktop Computer Network Providers
Progent offers a broad array of cost-effective services to help your business to install, integrate, repair, and manage workstations and laptops based on Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote technical support for individual computers or laptops or work with your business to design and carry out a large-scale migration to new or updated OS platforms and business applications. Progent can also provide consultants and technical workers to assist you to prepare for and implement an office relocation or consolidation designed to cause the least possible disruption of your productivity.
Telepresence Help and Support
After Hours Video IP Phones Online Consulting
Progent's Cisco certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
24x7 System Center 2016 and VMware Integration Network Consulting
System Center 2016 Migration Computer Consultants
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent’s Microsoft and Cisco Certified IT support experts. With Progent's economically priced network support programs, small and midsize organizations can choose a simple Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small business information systems enterprise-class availability, protection, and performance.
Largest SQL Server 2016 Application Migration Online Help
24x7 Integration SQL Server 2016 Reporting Services
SQL Server 2016 introduces significant improvements in performance, capacity, data security, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, R language support, Always Encrypted mode, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to help organizations of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
After Hours Professional Windows 2008 Cluster
Emergency Microsoft Windows 2008 Cluster Server Specialist
The clustering technology built into the high-end versions of MS Windows Server 2008 is radically re-engineered to simplify the deployment, configuration, and administration of clusters that offer greater levels of system availability, protection, performance, and flexibility. New or enhanced features include automated cluster verification, revamped setup and installation, improved cluster administration, redesigned cluster infrastructure for increased uptime, better security and quorum models, minimization of failure points, greater disk and RAM capacity, and improvements for geographically dispersed clusters. Progent's clustered server consultants can assist you assess the business benefits of Windows clustering, design and execute a deployment, train your IT personnel to administer your failover clusters, deliver continuing consulting and support services, and create and validate a workplace recovery procedure.
Consultant Enterprise hybrid cloud solutions
Microsoft Certified Partner Consult Enterprise hybrid cloud integration
Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid topologies that combine local resources along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.
Microsoft Teams video conferencing Specialist
Online Support Services Microsoft Teams Migration from Skype for Business
Progent can help you to design a migration to Teams from Skype for Business Online and install, manage, and troubleshoot a cloud or hybrid implementation of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.
SQL Server 2012 Monitoring Professionals
SQL Server 2012 AlwaysOn Failover Cluster Network Consultants
Progent can provide the expertise of certified consultants as well as experienced software programmers, database administrators, project management experts, network infrastructure architects, business continuity specialists, and certified data security consultants to assist your business to evaluate the potential advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.
Microsoft 365 and Android Specialists
Hybrid Microsoft 365 and Exchange Support and Setup
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have specific Exchange mailboxes hosted on your on-premises datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online, Exchange Online} solution. Progent's Exchange specialists can provide as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Exchange initiative is completed on schedule and within budget.
Building to Building Wireless Case Study
Wireless Example Application
Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for interfacing separate sites as far as 2.5 miles apart and can extend to even longer distances. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
IT Outsourcing Examples White Paper
IT Outsourcing Example Whitepaper
Progent’s IT outsourcing services offer affordable computer support for mid-size companies. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail platform, monitoring your network, or building an on-line business application, outsourcing your network engineering services can reduce costs and minimize uncertainties, allowing network service expenses to increase in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can help you create a protected and highly available system foundation for your critical Windows-based applications such as Windows 2008, Exchange Server, and Microsoft SQL Server 2008.
Engineer Cisco CUSP
Technical Support Services Cisco Unified SIP Proxy
Progent's Cisco-certified SIP integration experts can assist you to design, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer affordable online or on-premises support to assist businesses to move smoothly to an advanced communications network that offers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server and Lync for access to a SIP PSTN trunk.
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