Cisco Certified Remote and On-site Computer Network Consulting
Austin Enterprise Computer Network Infrastructure
For companies of any size in Austin Texas, Progent offers convenient, quick, and affordable access to CCIE-Premier engineers. CCIEs are world-class networking professionals who achieve this elite certification by completing rigorous testing overseen by Cisco. CCIE-certified consultants can handle the most complex issues associated with network integration, repair, and configuration. Progent’s CCIE-certified support specialists work directly with Cisco's internal staff in identifying anomalies with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or receiving program patches to fix problems. A Cisco CCIE has the experience to isolate the origin of network difficulties whether from hardware or applications.
Progent can provide fast remote access to a CCIE specialist so your company has the opportunity to receive high-level help for complicated network issues that are impacting productivity but are outside the scope of your ordinary network support resources. Progent's Cisco CCIE-Certified network experts can access your system using advanced remote support tools in order to provide rapid and affordable analysis and resolution of serious network problems.
Progent's CCIE Support Services
Most CCIEs work for large corporations or nationwide ISPs, and so their skills are not readily available to the general public. Progent is among the rare service providers that makes CCIEs accessible to support small and mid-size businesses. In addition, Progent can provide fast access to a CCIE by phone so you can receive immediate help for complex network issues that are hurting worker efficiency. To find out how to talk to a Progent CCIE for timely help with your IT infrastructure, visit Progent's online network help.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Cisco's extensive selection of current and vintage connectivity appliances supported by Progent includes ASA Series Security Appliances and PIX 500 Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed APs and switches, VoIP systems, Catalyst and Nexus series switches, as well as data protection and Virtual Private Network (VPN) solutions. Maintaining one of the largest teams of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's engineering support specialists and the advanced training programs to keep at the vanguard of connectivity solutions.
Software Update Management for Cisco Infrastructure Appliances
Patch management is a vital and complicated process. Prompt and correctly managed patching maximizes security, compliance, availability, and capability. Sporadic software update management can result in security gaps, compatibility problems, slow or inconsistent performance, needless downtime, or loss of important functions. Patching entails more than periodic updates of operating systems and applications for servers and endpoints. Firmware patches can be as critical for network infrastructure appliances like switches, firewalls, and wireless APs.
Progent has provided advanced support for Cisco networking products for over two decades and Progent's managed services for patch management provide organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. To find out about Progent's services for firmware update management, see Progent's software update management services.
In order to learn more details concerning Progent's world-class support services for Cisco technology, choose a topic:
- Overview of Cisco Network Support
- Timely Remote Assistance from a Cisco Certified Internetwork Expert (CCIE) Engineer
- Cisco Firepower Firewalls: Integration and Management Expertise
- ASA 5500-X Firewalls with Firepower: Configuration and Management Services
- Cisco ASA 5500 Series Firewall Consulting Help
- PIX Firewall Management Help
- Cisco Routers Consulting Expertise
- Cisco Wireless Consulting Services
- Aironet Access Points Consulting Services
- Cisco Small Business 100, 300 and 500 WiFi APs Engineering Services
- Cisco Catalyst 802.11ax Wi-Fi 6/6E Wireless APs Solution Design, Deployment and Debugging Services
- Cisco Wireless Controllers Integration Consulting
- Meraki Wireless Access Points Design Support
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Technical Support
- Cisco VoIP Phones and IP Video Phones Expertise and Cisco Wireless IP Phone Solutions
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Configuration and Maintenance Expertise
- Nexus Switches Consulting and Support Expertise
- Cisco Meraki MS Switches Configuration and Maintenance Expertise
- Cisco VPN and Network Security Consulting Assistance
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Expertise
- Design and Support for Cisco-powered Datacenters
- Data Center Optimization Expertise for ISPs
- Centralized Management Strategies for Cisco Environments
- NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services
Progent also offers a a wide array of consulting services in key practice areas to help businesses to turn Cisco networking technology into an integrated IT system that delivers competitive value. A few of the consulting services available from Progent's subject matter experts are project management expertise, VMware vSphere deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and integration, Windows Server 2022 solution design and integration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Hyper-V deployment, disaster recovery planning, Windows Server 2012 R2 support, network security vulnerability scanning, database administration and database development expertise, and part-time Chief Information Officer consulting services.
Progent can also assist your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that include local and cloud hosted infrastructure and that use Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
By offering an efficient centralized source for IT generalists and specialists, Progent can tailor timely, cost-effective, and thorough information technology solutions that fit the special requirements of companies in Austin Texas.
An index of content::
Remote Support Services Cisco Aironet
Wireless Network Integration Support
Progent’s wireless engineers can help small businesses design, select, pilot, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or excels wireline interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can help you select and install the wireless connectivity solutions that match your company requirements.
Consulting Services Microsoft Dynamics GP System Migration Planning
Microsoft Dynamics GP System Update Technology Professional
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided integration, software development, education, and troubleshooting since the platform's original release. Progent can provide in-depth expertise for updating out of date Dynamics GP ERP systems. Progent can assist you to design, pilot, and implement a cost-effective upgrade from a a legacy release of GP to the latest release of Dynamics GP.
Consultants Shared Helpdesk
Engineer Support Desk Sharing
Progent's Microsoft and Cisco certified Consultants offer three ways to help medium-size and large businesses develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies analyze the various top level Help Desk application programs available and decide which packages may be too expensive, miss key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk team for occasional projects or to fill in for vacationing or indisposed personnel.
scom 2016 Operations Management Suite integration Technical Support Services
scom 2016 alert tuning Onsite Technical Support
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum uptime for critical applications by offering unified, cross-platform tracking of IT infrastructure deployed across on-premises systems and private and public clouds. Progent's SCOM consulting group can provide world-class remote and onsite support to assist businesses of all sizes to design, integrate, optimize, update and repair Operations Manager 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.
Specialist UNIX, Windows
Windows and Solaris Network Engineer
If your company is producing UNIX-based applications on a network that includes MS Windows-based processors, PCs, and office productivity products, Progent offers comprehensive network support outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of automated server monitoring and by delivering remote and on-site assistance as your business needs it, Progent offers an economical solution for maintaining an IT network that provides high availability, security, and efficiency. Progent's developer assistance offerings feature comprehensive it outsourcing, virtual infrastructure, online and on-premises service and repair, network monitoring, and Help Desk outsourcing.
Engineers Google Android patch management
Consult Patch management services
Progent's support services for software/firmware update management provide organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your servers, such as scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Skype for Business Web Apps Server Services
Microsoft Skype for Business Instant Messaging Computer Consulting
Progent's consultants offer online and on-premises expertise for organizations of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Microsoft or Microsoft 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry standards.
Remote Support Services Microsoft ISA Server 2006
Top Microsoft ISA Server 2006 Information Technology Consulting
ISA 2006 is a multi-functional gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft ISA Server 2006 engineers can help you plan, rationalize, test, install, customize and manage the any version of ISA Server on your network.
Catalyst 802.11ax Wireless Information Technology Consulting
Top Catalyst Wi-Fi 6 AP Management Professionals
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP experts offer economical remote and onsite help for Catalyst Wi-Fi 6 wireless APs.
24x7 Microsoft Dynamics NAV ERP Reports
Applications Consultant Microsoft Dynamics Business Central
Microsoft Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers small and midsize businesses a unified platform for financial management, inventory, operations control, project management, purchasing, sales, demand forecasting, and business analytics. Progent's Dynamics 365 Business Central/NAV experts can assist your organization to maintain your older Dynamics NAV system or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment model.
Top Nationwide Remote Computer Tech
Alabama Computer Consultants
Progent’s Technical Response Center provides nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier support professionals provide phone help and online secure network access to troubleshoot and repair network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest network issues to appropriate specialists as needed.
Microsoft SUS Specialist
24-Hour Microsoft Software Update Services Remote Technical Support
Microsoft Windows Server Update Services allows IT managers to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support staff can fully and effortlessly manage the distribution of updates that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft SUS deployment, configuring user's computers, defining the Group Policy settings, and making sure your Microsoft WSUS Group Policy Object is associated with an Active Directory container appropriate for your network environment.
Sun Solaris Network Security Auditor
Sun Solaris Network Security Testing
If your business runs a Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified security specialists can assist your whole enterprise in a wide array of security topics including security management procedures, security design and models, access control products and techniques, applications development security, business processes security, hardware security, telecommunications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the basic skills and worldwide standards of performance that information security managers are required to possess. These certification give executive management the assurance that those who have earned their CISM or ISSAP qualification have the background and knowledge to deliver world-class security support and consulting help.
Urgent Engineer Exchange Server 2000
On-site Support Exchange Server 2000
Progent is among the most expert network consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 under typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
HP Lights-Out 100c Remote Management Card Engineer
Emergency HP Lights-Out 100c Remote Management Card Consultants
Remote management cards give IT administrators full control over a server without the need for a personal presence. Using remote server management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and support a high-availability business network that incorporates remote management cards and Progent can use these remote server management cards to deliver low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards including Aten IP9001 remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote server management cards.
Office 365 Excel Integration Help and Support
Microsoft 365 Migration Consulting Services
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate local and cloud products and services.
Best Microsoft Teams and AAD Sync Consult
Remote Consulting Microsoft Teams Migration from Skype for Business
Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.
IT Outsourcing Model Whitepaper
IT Outsourcing Example Article
Progent’s IT outsourcing services offer affordable computer support for mid-size businesses. Whether it involves designing system infrastructure, setting up an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based business application, outsourcing your network technical services can reduce costs and eliminate uncertainties, allowing IT service expenses to increase in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progent’s Outsourcing White Paper and flyers show how Progent can enable you to create a protected and highly available network architecture for your critical Windows-based business software including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Microsoft Certified Partner Exchange Server 2013 Online Help
Microsoft Exchange 2019 Support and Setup
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and maintaining messaging systems for companies in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to make sure that your email environment offers protection, high availability, easy access for remote and mobile users, time-saving administrative utilities, and productive integration with telecommunications. Progent offers expertise and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2K Server. Progent can also assist small or mid-size businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013.
Cisco DNA Center Computer Consulting
Catalyst Wi-Fi 6 AP Layout On-site Support
Progent's Cisco Catalyst 802.11ax AP consultants offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Remote Server Monitoring Integration Support
Remote Server Monitoring Remote Troubleshooting
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital devices that drive your network environment. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact productivity.
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