Cisco Certified Onsite and Remote Network Support Services
Austin Enterprise Computer Networks
For businesses of all sizes in Austin Texas, Progent can provide convenient, fast, and economical contact with CCIE-Premier network experts. CCIEs are top-level network experts who earn this elite certification only after strenuous examinations overseen by Cisco. CCIEs can tackle the most complicated problems associated with network interfacing, repair, and optimization. Progent's CCIE-certified support specialists work closely with Cisco's internal staff in analyzing problems with Cisco IOS or Cisco NX-OS software and developing temporary alternatives or receiving software updates to fix problems. A Cisco CCIE has the experience to isolate the source of computer network difficulties whether from network appliances or applications.
Progent can provide affordable remote contact with a CCIE specialist so your company has the opportunity to get timely assistance for complex network issues that are impacting business productivity but are outside the scope of your ordinary IT support organization. Progent's CCIE-Certified network experts can examine your system using state-of-the-art remote connectivity tools that allow them to provide rapid and cost-effective analysis and repair of serious network problems.
Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or national ISPs, and so their skills are not readily available to smaller businesses. Progent is one of the few service firms that makes CCIEs accessible to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so that you can get immediate support for complex network problems that are reducing worker efficiency. To learn how to contact a Progent CCIE for timely assistance with your network, go to remote network support.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Progent maintains one of the biggest teams of Cisco-premier CCIE engineers of any independent consulting firm in the U.S. As a result, Progent can provide unbeatable expertise in finding network infrastructure solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and offers professional application support for a broad array of business applications, Progent can integrate end-to-end IT solutions that optimize the strategic value of your information system.
CCIEs are an exceptional value since their deep experience allows them to resolve the most complex problems rapidly. In typical instances, less seasoned engineers can spend hours or days struggling with a problem that an experienced CCIE can solve in just minutes. Most Progent CCIEs are not only expert at Cisco networking solutions, but have a variety of recognized industry certifications including Microsoft MCSE, and an important network protection certification such as CISA or CISM. This allows Progent to offer comprehensive solutions that incorporate a broad array of technologies without incurring extra expenses and delays orchestrating multiple consultants.
Software Update Management for Cisco Network Appliances
Patch management is a vital and complex process. Timely and correctly managed patching maximizes cybersecurity, regulatory compliance, uptime, and capability. Sporadic patch management can result in security vulnerabilities, compatibility problems, slow or erratic performance, excessive offline stretches, or unavailability of important features. Patching involves more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as essential for network appliances like switches, firewalls, and Wi-Fi access points.
Progent has delivered top=level assistance for Cisco infrastructure appliances for more than twenty years and Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your dynamic information network. To find out about Progent's service programs for software update management, check out Progent's software update management solutions.
To learn more about Progent's consulting support for Cisco network infrastructure, select a subject:
- Introduction to Cisco Support
- Timely Remote Access to a Cisco CCIE Engineer
- Cisco Firepower Series Firewalls: Configuration and Troubleshooting Services
- Cisco ASA 5500-X Firewalls with Firepower Services: Setup and Management Expertise
- Cisco ASA 5500 Series Firewall Troubleshooting Assistance
- Cisco PIX 500 Series Firewall Consulting Support
- Cisco Routers Consulting Support
- Cisco Wireless Deployment Expertise
- Aironet Wireless APs Consulting Help
- Cisco Small Business Wireless APs Engineering Support
- Catalyst Wi-Fi 6/6E Wireless Access Points Solution Design, Configuration and Troubleshooting Consulting
- Cisco Wireless Controllers Consultants
- Meraki APs Design Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Troubleshooting
- Cisco Voice over IP (VoIP) Phones and IP Video Phones Consulting Services and Wireless VoIP Phone Integration
- Cisco Jabber Migration and Support Expertise
- Cisco Catalyst Switches Deployment Services
- Cisco Nexus Switches Consulting and Support Services
- Cisco Meraki MS Switches Consulting and Support Services
- Cisco VPN and Network Security Setup and Troubleshooting Expertise
- SIP and CUBE Infrastructure Solutions: SIP Trunking and CUBE Integration Consulting
- Infrastructure Design for Cisco-based Datacenters
- Data Center Optimization Services for ISPs
- Centralized Network Management Technologies for Cisco-powered Infrastructure
- NetApp and Cisco Private Cloud Platform Consulting
In addition to Cisco technology, Progent's consulting professionals can provide expertise for a variety of important facets of information systems, allowing Progent to deliver end-to-end business solutions for companies of all sizes. A few key disciplines where Progent can deliver world-class support are:
- Windows Server 2022 solution design and integration services
- Windows Server 2019 migration consulting
- Windows 2016 Hybrid Cloud Solutions
- Windows Server Deployment
- ProSight WAN Watch Infrastructure Management Services
- Exchange 2010 Migration and Support
- Security Vulnerability Testing and Issue Mitigation
- Disaster Recovery/Business Continuity Planning and Testing
- SQL Server 2019 Solution Design, Microsoft SQL 2017 Migration and Microsoft SQL Server 2016 Integration
- SharePoint Server Application Development
- Oracle Database Administration and Programming and MySQL Application Design and Development
- Windows Hyper-V System Design
- Windows Hyper-V Integration
- VMware vSphere and vCloud Configuration and Troubleshooting
- VMware Site Recovery Manager (SRM) Application Continuity Planning
- VMware NSX Virtual Network Design and Management
- Citrix Server and Desktop Virtualization Expertise
- Project Management Outsourcing
- Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform planning and integration consulting
An index of content::
Jabber Video Messaging Technical Consultant
Top Ranked Technology Consulting Services Jabber Voicemail
Progent's Jabber consultants can provide online or onsite support to assist businesses of all sizes to design, deploy, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that make up building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, immersive telepresence systems, PBX systems, business continuity, and the many other pieces of a cohesive collaboration solution.
ProSight Hosting for Virtual Servers Professionals
ProSight VM Hosting Engineers
Progent's ProSight Virtual hosting services provide small businesses a range of advantages such as lower capital expenditures, reductions in operational expense, improved management focus, world-class protection, greater availability, and regulatory compliance.
Lync Server 2013 and Exchange UM Server Consultants
Lync Server 2013 VoIP Consulting Services
Microsoft Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to assess the advantages of Lync 2013, create an in-house, cloud-based (via Lync Online) or mixed topology appropriate for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and on-premises training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.
Forefront Threat Management Gateway Consultant Services
Forefront Network Inspection System Network Consultant
Forefront Threat Management Gateway 2010 builds on the proven security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that delivers a single-server platform for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows customized reports powered by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and improve availability. Progent's Microsoft consultants can assist your company to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Windows 11 Upgrade Consulting Services
Microsoft Windows 11 Evaluation Engineer
Progent's Windows 11 consultants offer a variety of services for Windows 11 including cloud and hybrid solutions, mobile device management, telecommuter connectivity, security and compliance, streamlined deployment, and Help Desk support services.
Open Now Cisco Certified Experts Temporary IT Staff Augmentation Services Specialists
Immediate Staffing Services Remote Technical Support
Progent's short-term IT staffing services enable businesses to meet the need for network support personnel without incurring the costs and hassle that come with vetting and hiring reliable technical help and without adding to your permanent head count.
System Center 2016 and VMware Integration Network Consultants
System Center 2016 Troubleshooting Consultant
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and offer companies of any size expert remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver fast remote or on-premises troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
Emergency Remote Consulting Failover Cluster Manager Windows Server 2012
Microsoft Windows Server 2012 Clusters Remote Consulting
Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters that include physical servers or virtual machines, and show you how to automate the administration of failover clusters.
MCSE Expert Certified Altaro VM Backup with Exchange Consultants
Altaro VM Backup Cloud Management Configuration
Altaro VM Backup offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your exposure to data loss, advanced encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and offers a broad array of consulting services to help you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Catalyst 9100 Series Access Point Remote Troubleshooting
Catalyst Wi-Fi Access Point Configuration
Progent's Cisco Catalyst 9100 Series 802.11ax Wireless Access Point consultants can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Microsoft Technical Support Short Term Staffing
On Demand Staffing Remote Consulting
Progent's temporary staff augmentation services allow you to meet sudden increases in demand for network support personnel without incurring the expense and delays associated with identifying and hiring experienced technical workers and without adding to your permanent workforce.
Operations Manager Remote Troubleshooting
Operations Manager Remote Technical Support
Remote 24x7 network monitoring, proactive alerts, and actionable reports are crucial to maintaining the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management technology has progressed to the point that businesses of all sizes can get a degree of protection that was previously reserved for large enterprises. Progent offers a variety RMM solutions delivered as low-cost services created to help you to identify and resolve a an array of network issues before they get big enough to disrupt your business.
Top Network One-On-One Training
Network Training
Progent practices knowledge transfer from Progent's consultants to clients. By teaching clients to deal with technical issues that are within their scope, Progent is able to focus on offering high-value services where Progent has few competitors. Mid-size businesses who work with familiar freelance service providers or who maintain internal support staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, protected, and productive.
Support and Setup Risk Response
CRISC Cybersecurity Integration
Progent's disaster recovery support and business continuity engineers can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you create a complete disaster recovery plan that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, high-availability network solution that addresses reliability issues involving a broad range of network technologies and processes.
VLAN Test Lab Consult
Project Management Test Lab Services
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers who lack sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk and helps keep vital network initiatives on schedule.
24-7 CUBE Remote Technical Support
Expressway Online Support Services
Cisco Cisco Unified Communications Manager, previously branded CallManager, operates as the foundation of Cisco's collaboration solution. CUCM and Unified Communications Manager Express (CME) offer a modern IP-PBX by integrating tightly with apps that include Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and on-premises expertise to assist businesses of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add optimum business value. Progent can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE support, creating UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
ProSight DPS Cloud Backup Services Support Outsourcing
ProSight Data Protection Services Consultant Services
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical information.
Live Communications Server 2007 Technology Professional
Microsoft LCS Server Consultancy
Microsoft Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade solution featuring advanced protection, transparent compatibility with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved operational efficiencies, increased individual productivity, and better IP security with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for extensive planning and thought prior to installation. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the benefits of Office Communications Server throughout your whole corporation.
VMM Console Support Outsourcing
24/7/365 SCVMM 2012 and VMware Online Support Services
Progent can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help you to move from a legacy edition of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you realize maximum return on investment.
Polycom ATX Telepresence Engineer
Polycom Video Conferencing Services
Progent can provide the services of a certified engineer with an extensive background integrating technology from the major video conferencing/telepresence providers including Cisco, Polycom, LifeSize and Radvision and can help your company to design, install, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the strategic value of your information network. Progent can also provide the services of infrastructure consultants who can help companies of any size to create and maintain a network that delivers the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.
After Hours Short Term Staffing Services On-site Technical Support
On Demand IT Staffing Network Consulting
Progent's short-term IT staffing services enable organizations to meet the need for network support personnel without incurring the costs and hassle that come with vetting and recruiting reliable technical help and without adding to your permanent workforce.
Emergency Microsoft Certified Work At Home Job
Home Based Jobs Cisco Engineers
If you are a network consultant with technical support expertise, teaming with Progent and helping our clients will enhance your abilities through collaboration with our staff of mutually supportive, world-class consultants. Progent's focus on offering IT consulting and technical support to small businesses will offer you the chance to work in depth with business leaders and contribute significantly to the growth of dynamic companies. In addition, Our virtual office environment offers the most advanced tools for off-site service and wireless access to allow you to come up with fast fixes when you take on business-critical issues.
Remote Troubleshooting Windows, UNIX, Solaris
Windows, UNIX, Solaris Consulting Services
If your company operates a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISA and CISSP-certified security specialists can assist your entire enterprise in a wide array of security areas such as security administration practices, security design and strategies, access control systems and techniques, software development security, operations security, physical security, telecommunications, infrastructure and web security, and workplace recovery preparedness. CISM, CISSP and ISSAP define the basic skills and international standards of performance that network security professionals are expected to master. These accreditations provide executive management the confidence that those who have earned their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to deliver world-class security management and consulting services.
Critical Security Threat Bulletins Evaluation
Critical Security Threat Bulletins Network Security Auditing
This page includes current information on security threats, fixes, and best practices. Call or email Progent if you need help defending your system against the latest cybersecurity threats.
Remote Technical Support Time Machine and Outlook for Mac
Mac and Exchange Remote Support Services
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, allowing Mac users to get and send email, search the GAL, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
Security Services MS SQL
MCSE Expert Certified Firewall Configure MS SQL
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class programs that can give your company a critical competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The experience of Progent's certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications powered Microsoft's .NET platform.
Biggest Specialists Work from Home Endpoint Management
Online Technical Support Remote Workers Endpoint Management
Progent can assist small and medium-size businesses to configure efficient endpoint management and monitoring solutions for maintaining devices operated by at-home workers.
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