Expanding your remote workforce can have a significant effect on IT infrastructure, security, and company processes. Progent has 20 years of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Austin organization to select the right tools and follow best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Austin, Texas businesses to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and unified management.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing products from major vendors enable virtual meetings, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations use a mix of products to accommodate their different partners and customers. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist your company to configure and maintain Skype for Business clients to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and
assist your business to optimize your network infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Austin, Texas company, phone 1-800-993-9400 or visit Contact Progent.