Austin At Home Workers Connectivity Consultants
Video Conferencing Technology Consulting
Enlarging your at-home workforce can have a major effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Austin organization to select the right technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Austin, Texas organizations to succeed with any aspect of building a high-performing remote work environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, security and compliance, data protection solutions, and unified management.
Voice/Video Conferencing for Remote Workers
A wide selection of video conferencing products from leading vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support expertise for Cisco Webex and for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and help you to optimize your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Austin, Texas organization, call
An index of content::
Teleworker Data Protection Troubleshooting
Top Quality Support Remote Workforce Data Protection
Progent can assist small and medium-size businesses to design, configure, verify and troubleshoot data protection solutions needed to support work-from-home employees.
SCVMM 2012 and SharePoint Network Consulting
SCVMM 2012 and Windows Server 2012 Online Support
Progent's Microsoft-certified consultants can help businesses of all sizes to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can assist you to move from an older version of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM environment to make sure you get maximum business value.
Consultant Services Telecommuter Solutions
Work from Home Troubleshooting
Progent has 20 years of background assisting small and medium-size companies to design, deploy, optimize, manage, and debug computer networks that incorporate a remote workforce.
Support and Setup Windows 2022 Hyper-V
Windows Server 2022 Storage Replica Outsourcing
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Online Troubleshooting MSP360 SQL Backup
MSP360 Backup Network Consulting
Progent's data protection experts can assist you to design, implement and administer a backup plan based on MSP360 Backup software to protect your IT resources residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by user miscues, system error, malicious insiders, and external assaults such as ransomware.
Microsoft Windows Server 2012 Troubleshooting
Windows 2019 Server Remote Support
The complexity and integration requirements of Microsoft Windows Servers requires an IT consulting firm with practical expertise and broad knowledge in planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft technology, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent's IT support can assist you with designing, deploying, administering, and supporting Windows Server systems that increase the business value of your computer system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Technical Support Services Postini
Postini Support
E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by offering constantly updated spam and virus blocking, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and reporting tools as well as outgoing email filtering to let you repair your email environment and specify and regulate company security policy.
Exchange Server Upgrade Engineers
Emergency Technology Professional Exchange Server Upgrade
Progent can provide comprehensive help for every step of your Microsoft Exchange Server 2010 migration with services that include outsourced or co-sourced project management, site readiness preparation, project planning, specification of all new software licenses and equipment needed, suggested vendor sourcing, system testing at customer site or at Progent's test facility, setting up temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's support staff and end users.
24 Hour Microsoft Small Business Server 2011 Engineer
SBS Premium Add-on Outsourcing
Microsoft Small Business Server (SBS) is a low-cost collection of essential servers that offers the foundation for a powerful but manageable IT network. The IT demands of the Microsoft .NET products bundled with Small Business Server calls for a computer consultant with real-world experience planning and building cohesive, end-to-end business network environments. Progent's Small Business Server professionals have an average of over 10 years of experience supporting business networks powered by Microsoft products. This expertise assures you results in deploying, administering, and maintaining network environments that include the Microsoft Small Business Server package of servers and productivity software.
Services DopplePaymer ransomware hot line
Ryuk ransomware hot line Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist your business to contain the spread of an active ransomware attack. Call 800-462-8800
24x7x365 Fault Tolerant Interoffice Connectivity Technical Consultant
Redundant Connectivity Configuration
Progent's non-stop interoffice connectivity and 24x7 network connection consultants can help small organizations create non-stop Interoffice connectivity by means of redundant system architectures with automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connectivity and transparent fail-over offers affordable 24x7 interoffice networking.
Virtual Server Hyper-V Specialists
24x7 Integration Windows Server 2012 R2 Hyper-V
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in important areas including multitenancy, flexible infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to install and manage virtual servers to reduce IT costs and improve availability.
Microsoft Certified Expert Computer Consultants SCCM 2012 Central Administration Site
SCCM 2012 Application Deployment Configuration
Progent's Microsoft-certified consultants can assist your organization to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for related Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Cisco Firepower Firewalls Computer Consultant
IT Consulting Firepower Services
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's popular ASA 5500-X security appliances and offer centralized control of modern cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control IT environments that include local offices, data centers, private clouds and public clouds.
Spora ransomware recovery Consult
ransomware cryptoworm recovery Consultant Services
Progent's proven ransomware recovery consultants can help your business to reconstruct a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Firepower Services Configuration
Firesight Onsite Technical Support
Progent's Cisco-Certified network consultants offer experienced PIX Firewall support services covering design, implementation and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, speed and reliability for information environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management solutions. Progent's network experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Online Crystal Reports Training Specialists
Online Office PowerPoint Learn
Progent provides live remote instruction for popular client apps and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the benefits of traditional in-person instruction, including instant communication between clients and teachers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of many students. Available to single students or classes of all sizes, Progent's virtual training permits the teacher to conduct the seminar from an online office and the clients can be dispersed across a campus or all over the the U.S. Live online instruction supports proven learning tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be short and targeted to specialized topics or longer in time and wider in coverage.
Best CCIE Certified Catalyst 802.11ax Wireless Professional
On-site Support Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP consultants offer economical online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Postini Design and Installation
Postini Setup and Support
E-Mail Guard is a complete service for defending against spam and virus attacks. E-Mail Guard addresses the security and administration of corporate email by providing continually updated spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and reporting utilities plus outgoing email filtering to help you troubleshoot your e-mail environment and define and regulate company security policy.
SCVMM 2016 Help and Support
On-site Technical Support SCVMM 2016 Virtual Switch
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified solution for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older versions of Virtual Machine Manager, design workflows for building and installing virtual machines and hosts, implement high-availability scale-out clusters, connect your datacenter resources with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the strategic business benefits of the latest technologies like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
SQL Server 2014 Technical Support
Help and Support SQL Server Management Studio
SQL Server 2014 incorporates significant enhancements in critical areas including performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and on-premises services including system design, deployment, management, remediation, and software development services to help organizations of all sizes to realize fast return from their SQL Server 2014 investment.
Ransomware Hotline Small Business Computer Consulting Group
Help Desk Outsourcing IT Outsourcing Companies
Progent imposes no startup fee and asks no retainer for support services delivered during regular working hours. Progent's one-minute granularity does away with large invoices for quick solutions so you will not be forced to permit less critical problems to fester.
Small Business APs Onsite Technical Support
Small Business WAP581 IT Services
Cisco's Small Business family of wireless access points are Linux-based units engineered as value-priced wireless APs for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer online or on-premises configuration and debugging services to assist you to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or topology.
Altaro VM Backup Verification Setup and Support
IT Services Altaro VM Backup Immutable Cloud Storage
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite consulting services to assist you to design, install, manage and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
ProSight Reporting SentinelOne Remote Network Monitoring Support Services
ProSight Reporting Remote Infrastructure Management Professional
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Intune and Android IT Services
Microsoft Intune Integration Services
Progent's Microsoft-certified Intune consultants can assist your company to understand the strategic value of adopting Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can assist your company to configure security and compliance policies, plan and deploy pilot systems to evaluate the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with SCCM for unified change management, and provide ongoing support for your Microsoft Intune deployment.
SharePoint Business Connectivity Services IT Consultants
IT Consultants SharePoint Excel Services
Progent's Microsoft-certified consultants can provide cost-effective remote technical support and development services to help your business to design, implement, administer, and maintain SharePoint 2010 installations that can feature web sites able to function as portals, extranets, document and media management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to support and improve information sharing. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources as well as with Microsoft's familiar desktop applications like Office Excel, Word, PowerPoint, and Visio. Progent can assist your business to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Microsoft Dynamics GP Analysis Cubes for Excel Engineers
Integration Dynamics GP Modifier with VBA
Microsoft Dynamics GP software includes analysis and reporting capabilities that let you track all operations, sales and spending, and sales patterns with integrated drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more thoroughly, converting uncooked data into valuable management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce solutions that integrate transparently with Dynamics GP/Great Plains.
Lync Server 2013 Instant Messaging Specialist
Lync Server 2013 Mobility Services Specialists
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a centrally managed and secure communications ecosystem that permits a Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN calling enabled for a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can assist you to assess the business benefits of Lync 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your current and future goals, deploy Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync Server 2013 with popular Microsoft 365 apps including Outlook and PowerPoint.
Spora ransomware recovery Services
Professional ransomware removal and file recovery
Progent's seasoned ransomware recovery experts can assist your business to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Remote Technical Support Shared Support Desk Economics
Co-managed Support Desk Costs Support Outsourcing
Progent's Helpdesk management and co-management service programs help companies to cut costs and enhance productivity.
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