Austin At Home Workforce Connectivity Consulting and Support
Voice/Video Conferencing Systems Consulting
Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Austin company to pick the right technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Austin, Texas organizations to succeed with any aspect of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.
Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major technology companies enable online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both local users and teleworkers. Many companies utilize multiple products to accommodate their different partners and customers. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities such as video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and help your business to tune your WAN architecture to run them.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Austin, Texas organization, phone
An index of content::
24/7 Network Consultants Fault Tolerant ISP
Cisco Technical Support Services Redundant Internet
Progent's Cisco-authorized IT experts can show you how to design an economical, fault tolerant Internet connection solution that can deliver 24x7 Internet connectivity through a broad range of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to show you how to utilize the latest techniques for fault tolerant Internet connectivity to implement an affordable, fully redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet access.
Juniper Junos os Security Audit Services
Juniper Junos BGT Security Consultancies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
CRISC Risk Identification Computer Consulting
Risk Mitigation Computer Consulting
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, zero-downtime system solution that takes into account reliability issues covering a wide range of infrastructure technologies and procedures.
Integration Services Integrated Services Routers
CallManager Computer Engineer
Cisco Unified Communications Manager (CUCM), formerly branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. Unified Communications Manager and Unified CM Express (CME) offer a location-independent IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent's Cisco-certified consultants can deliver effective and affordable online and on-premises support to assist businesses of any size to create and maintain CUCM deployments by providing Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent's consultants can help with any aspect of Unified CM configuration and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Private Cloud Integration Professionals
ProSight Private Cloud Hosting Services Consultants
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
SQL Server 2008 Upgrade Help
Largest SQL Server Replication Consultant
Progent's certified SQL Server developers and database administrators offer remote expertise to assist organizations of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any phase of application development in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Multi-factor Authentication Engineer
ProSight Duo MFA Onsite Technical Support
Progent's Duo services utilize Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices.
Microsoft Project Workflow Class
Project 2013 Reports
Progent's Microsoft-certified engineers offer advanced expertise in deploying, operating and debugging all versions of Project, Project Server, and Microsoft Project Online and can deliver a broad variety of affordable remote consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this powerful project management solution. Support services offered by Progent include solution planning, installation and migration, strategies for safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
5500 Wireless Controller Online Technical Support
802.11x Wireless Online Consulting
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, manage, and debug Cisco wireless products including Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Consulting ProSight Virtual Server Private Cloud Hosting
Virtual Machine Hosting Consulting
Progent's ProSight Virtual Hosting offers proven virtualization technology, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified consulting group to provide small businesses with a comprehensive information technology outsourcing solution that enhances network dependability and security, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key business application servers supported within a safe and fault tolerant facility on a high-performance, non-stop virtual machine set up and supported by Progent's network support professionals.
Windows Server 2016 Cluster Operating System Rolling Upgrade Consultant Services
Windows Server 2016 Hybrid Cloud Integration Technical Consultant
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to take advantage of the many new high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Open Now Consulting Services Email Guard Data Loss Prevention
Professionals Email Reputation Analysis
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter.
ransomware removal and restore Technology Professional
24/7 Dharma ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Linux Network Monitoring Consulting
MRTG IT Consulting
Nagios and MRTG are powerful, Open Source monitoring utilities that run on Linux and can be deployed to analyze UNIX/Linux networks, MS Windows systems, or mixed-platform situations where the Linux OS and Microsoft Windows run side by side. The Nagios monitor lets system managers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network devices including processors, routers, and switches. Progent's network monitoring experts can assist you to utilize both these utilities to tune and repair your computer network.
Microsoft Exchange 2013 Server Onsite Computer Services
Microsoft Exchange 2016 Security Consulting
Progent's Microsoft-certified professionals average more than a decade of experience providing messaging solutions for customers that range from small businesses to global enterprises. Progent provides affordable support for all editions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate off-site and mobile email access. Progent's Exchange support services can assist you in planning and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2019. In addition provides support for Windows 10 and Windows 11 clients running Outlook and can help you configure Outlook Web App for all major browsers. For e-mail virus defense, spam filtering and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Windows Server 2012 R2 Configuration Manager Computer Consulting
Windows Server 2012 R2 Virtual Fibre Channel Support and Integration
Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot environments and migration plans, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, create an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
24x7 Dynamics GP 2015 Azure AD Professionals
Dynamics GP 2015 SmartList Designer Programming
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that enhances cloud readiness, works with the most popular handheld devices, allows single sign-on with Microsoft Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will optimize the business value of your investment in this mission-critical platform.
24 Hour Consult Acronis Backup
CrashPlan Backup Consultant
Progent can provide affordable remote support from consultants with expertise in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide help for leading backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or troubleshoot data backup systems for a variety of topologies including on-premises, remote, cloud-based, or hybrid.
Network Consultant SCCM 2012 Asset Management
SCCM 2012 Asset Inventory Help and Support
Progent can assist your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device and application management solution or assist you to modify your current SCCM 2012 environment to support your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
802.11ac Upgrade Network Consulting
Meraki Access Point Remote Consulting
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and debug Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Technology Consulting Microsoft Exchange 2016 Upgrade
Exchange 2016 Mailbox migration Support Outsourcing
Progent can assist you in any and all facets of your migration to Exchange Server 2016 including designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
ASA 5500-X Firewall with Firepower Computer Consultants
Firepower Services Engineer
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall support services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy combination of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative tools. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Windows Server 2022 Hotpatching Professional
Windows Server 2022 Windows Admin Center Technical Support
Progent's certified Windows Server 2022 consultants can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Computer Consultants Microsoft Exchange 2016 Migration
Top Exchange Server 2016 Upgrade Online Support
Progent can assist you in any and all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Windows Server Essentials Consultants
Windows Server Essentials Hyper-V Replica Consultancy
Progent's consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can provide comprehensive project management so you can plan and carry out an efficient move from Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Microsoft Exchange 2003 IT Services
Microsoft Exchange Upgrade Support Outsourcing
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your move quickly and affordably. Progent's Microsoft Exchange 2003 support, repair, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business goals.
Fault-tolerant Data Centers Technology Professional
Fault Tolerant Data Centers Network Consultant
Progent's Data Center consultants can show you how to find fault-tolerant data centers that match the specific requirements of your business. High availability Internet Data Centers are especially appealing to small companies because of their affordability and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to build an on-site data center with even a basic level of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to reap all the advantages of high availability data centers and 24x7 colo sites by providing a full array of engineering and support services.
Services ProSight infrastructure documentation management
Consultants ProSight IT asset documentation management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Google Cloud Linux Consultancy
Google Cloud VPN Professionals
Progent offers cost-effective online and on-premises support to assist companies of any size to migrate all or part of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security.
64-bit Computing Consultant
64-bit Processing Consultant
Progent's Microsoft-premier consultants can help you to enhance your servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the risks and benefits of moving to 64-bit computing, design an affordable upgrade strategy that minimizes business interruptions, and offer economical, professional online help to aid your organization to install 64-bit software and applications on your current computers.
Immediate Online Technical Support Exchange 2000 Server
Exchange Server 2000 Technical Consultant
Progent is one of the most qualified network support companies for integrating email and messaging solutions based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the advantages of Microsoft Exchange 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Consultant Dharma ransomware recovery
Snatch ransomware recovery Consultant
Progent's ransomware experts can assist your business to assess your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a hacker, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
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