Enlarging your at-home workforce may have a major impact on network infrastructure, security/compliance, and company culture. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Austin company to pick the right tools and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Austin, Texas businesses to succeed with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A wide range of video conferencing products from major vendors enable virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many companies use a mix of products to accommodate their various partners and clients. Progent's communications experts can help your organization to manage your existing conferencing ecosystem and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to deploy and manage Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video calls. To learn more about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for training. For details about Progent's support services for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities such as voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your network infrastructure to host them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Austin, Texas company, call 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent can help small and medium-size companies to set up IP voice solutions to give their at-home workforce the advantage of seamless access to the company phone system.

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