Expanding your remote workforce may have a major impact on IT architecture, cybersecurity, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can assist your Austin organization to select the right technologies and follow leading practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from as-needed guidance for helping you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Austin, Texas companies to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A broad range of voice/video conferencing products from major vendors enable virtual discussions, video and voice conferencing, chat, and content sharing for both onsite workers and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist you to manage your current conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to set up and manage Skype for Business client software to support your remote workforce. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Austin, Texas company, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the configuration and management of Wi-Fi APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and hardening data security by detecting cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller solutions.

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