Austin At Home Workforce Integration Support
Voice/Video Conferencing Solutions Consulting and Support Services
Enlarging your at-home workforce can have a major effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Austin company to select the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide support services ranging from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Austin, Texas businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and streamlined management.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from major vendors enable virtual discussions, video conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many companies utilize a mix of products to accommodate their various partners and clients. Progent's communications experts can help you to manage your existing conferencing environment and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications platform that enables presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's support expertise for Webex and for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Teams and for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and assist you to tune your WAN architecture to host them.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Austin, Texas company, call
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Microsoft MCSE Jobs Available
Largest Telecommuting Job Network Consultant
If you are a network consultant with technical support expertise, joining Progent and helping our clients will expand your skills through collaboration with our staff of mutually supportive, world-class consultants. Progent's commitment to providing IT consulting and technical help to small companies will give you the chance to consult in depth with decision makers and add significantly to the growth of dynamic companies. In addition, Our virtual office environment provides the most advanced tools for off-site support and wireless access to allow you to come up with speedy fixes when you take on business-critical problems.
Amazon EC2 instances Programming Firms
Amazon SQS Contract Programming Firm
Progent offers affordable remote consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Top Email Black Lists Technology Professional
ProSight Outbound Email Filtering Consultants
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Learn Photoshop
Digidesign Pro Tools Class
Progent's Apple Mac consultants can promote the creative facets of Macintosh computing by offering consulting services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as capturing or digitizing audio or video or configuring an audio/video post production studio.
Server Monitoring Troubleshooting
Emergency Microsoft Certified Expert Network Monitoring Technical Support
Remote 24x7 monitoring, automated alarms, and actionable reports are vital to preserving the proper operation of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can afford a degree of protection that was once reserved for enterprises. Progent can provide several RMM options delivered as economical services designed to help you to detect and resolve a an array of network problems before they can disrupt your business.
Urgent Computer Security Juniper SSG320M Router
Juniper SSG Firewall Network Security Testing
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Azure Hybrid integration Professional
Azure Planning Services
Progent can assist small companies to move any part of their network infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android handhelds.
Part-Time CIO Support
Part-Time CIO Support and Help
Progent can provide the part-time services of a seasoned CIO to provide strategic direction to help your company select and maintain network solutions to meet your present needs and that can be a solid foundation for your future growth. Progent's part-time CIO consulting services offer financial leverage to organizations who want to maximize the benefits from their network investment but who are without the budget or hesitant to take on one more high-level manager to their head count. Since Progent is vendor-neutral, with a sizable team of engineers certified to support all major operating systems and connectivity technologies plus a broad selection and business software, Progent is in a unique situation to provide unbiased recommendations as well as expert technical support for developing information solutions that fit the particular requirements of your organization.
Emergency Dynamics GP Great Plains Accounting IT Consultants
Microsoft Dynamics GP ERP Technical Consultant
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering deep access to strategic data and a rapid return on investment. Dynamics GP offers important productivity benefits such as its ability to extend the reach of your company, manage your accounting, automate financial processes, unify processes throughout your company, improve inventory control, increase order accuracy, expand sales and shorten lead-time, and increase free cash flow. Progent can help you configure and manage a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains support professionals to make sure you reap all the benefits of your Microsoft Dynamics GP business management system.
Proxim Tsunami Wireless Case Studies
Immediate Proxim Tsunami Wireless Case Studies
Progent provided a wireless integration solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless solution offered better bandwidth and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
Phone Support Services Windows 8.1 Migration
24x7 Engineer Windows 8
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, such as its touchscreen support and signature live tiles user interface, provide a wide selection of benefits for companies who understand how to put them to work. Progent's Windows experts can help bring your organization up to speed with Windows 8.1 and show you how to gain maximum competitive advantage from the operating system's various technical enhancements.
System Center 2016 Cloud Integration Professionals
System Center 2016 Virtual Machine Manager Network Consultants
System Center 2016 delivers major improvements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of System Center 2016, expand or tune an existing one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.
Apple Logic Training Professional
Photoshop Classes
Progent's Mac consultants can promote the creative aspect of Mac environments by offering help services and education in imaging, sound, and video. Progent's support professionals offer help in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production studio.
SCCM 2012 Upgrade Integration Services
SCCM 2012 Windows 2010 Provisioning Setup and Support
Progent can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management platform or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can help you to build a software foundation that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).
Alaska Server Troubleshoot Expert
Alabama Computer Consultancy Company
Progent’s Technical Response Center (TRC) provides affordable national after-hours remote assistance for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts provide 24x7 telephone help and online secure network connection to isolate and repair network problems rapidly and affordably.
Microsoft Office Server Install
Microsoft Windows IT Specialist
Progent’s IT outsourcing services offer economical computer support for small businesses. Whether it involves planning system architecture, creating an in-house Help Desk or outsourcing a one, deploying a new email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your network technical services can contain expenses and minimize uncertainties, permitting network service budgets to increase in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and highly available network foundation for your critical applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Top VBA for Mac IT Consultant
macOS and Windows Online Support
Microsoft Office for Mac allows Mac users to run the industry's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Mac Office on a multi-vendor network that incorporates Apple OS X and Windows platforms so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully limit collaboration between Apple Mac and Windows systems.
Network Performance Optimization Technical Consultant
IP Address Management Computer Engineer
Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance bottlenecks.
Nexus 5000 Switch Support Services
Nexus Switch Troubleshooting
Nexus switches are designed to deliver the performance, scale, dependability, cloud readiness, capacity, data protection and ease of management needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support services to assist you to design an optimal network architecture, build pilot systems to confirm your network design, install and configure Nexus switches, define and implement effective policies, run security vulnerability tests, configure advanced monitoring and alert systems, fully utilize network resources through virtualization technologies, troubleshoot switching and routing issues, optimize performance, perform capacity planning, and set up the advanced fault-tolerant capabilities incorporated into Cisco's Nexus switches. Progent's consultants can also help you to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Online Technical Support Microsoft CRM
Microsoft Dynamics CRM Outsourcing
Microsoft CRM helps mid-market businesses nurture positive customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote selling success and deliver steady, effective customer service. Progent can configure the optimal server and communications environment, including local and offsite wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your sales or customer service data.
Cisco Certified Expert Microsoft Windows 2008 Cluster Server Network Consultant
Microsoft Windows Server 2008 Cluster IT Services
The cluster feature set incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been radically redesigned to simplify the installation, setup, and maintenance of server clusters that provide greater levels of system availability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for maximum availability, better security and quorum structure, elimination of failure points, greater storage and memory capacity, and enhancements for multi-site clusters. Progent's Microsoft-certified consultants can assist your company evaluate the advantages of Windows clustering, design and execute an installation, train your network support personnel to manage your failover clusters, provide ongoing consulting and support services, and produce and test a workplace recovery procedure.
Support Team Network Management
Network Management Security Consulting Services
Progent's Cisco-Certified network engineers can show you how to use Cisco's network management utilities along with a variety of powerful third-party products to create a complete network management strategy to keep your environment running smoothly, fully utilize expensive resources, guard your data, recover quickly from device breakdown or malicious attacks, and allow you to expand or repurpose valuable resources sensibly and economically as your company grows.
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