Austin Work from Home Employees Integration Support and Consulting
Voice/Video Conferencing Systems Consulting Services
Expanding your at-home workforce can have a major effect on network architecture, security, and corporate processes. Progent has two decades of experience helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Austin organization to select the right technologies and follow best practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services that go from as-needed expertise for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Austin, Texas businesses to with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Video Conferencing for Telecommuters
A broad selection of video conferencing platforms from major vendors enable online discussions, video conferencing, chat, and screen sharing for both local workers and teleworkers. Many companies use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to manage your current voice/video conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. For details about Progent's support expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Office 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network architecture to host them.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Austin, Texas business, phone
An index of content::
Altaro VM Backup with Exchange Online Consulting
Altaro VM Backup Replication Specialists
Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and offers a wide range of consulting services to help you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
SQL Server Capacity Planning Development
Microsoft SQL Server Support and Integration
SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end applications that can give your company a significant competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Windows and Linux Network Consulting
Linux, Windows Professionals
If your business computer system combines Linux-based products technology with MS Windows, Progent can assist you to integrate your computers into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent dataflow, high reliability, superior throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence support offerings include IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, on-site technical support, and Help Desk support.
CCIE Expert Certified Catalyst Wireless AP Computer Consulting
24-Hour Catalyst Wi-Fi 6 AP Placement Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
ProSight Behavior-based Virus Detection Consulting
Signature-based Virus Protection Online Technical Support
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis tools to guard endpoints and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire threat lifecycle including protection, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Windows 7 Consultant Services
Biggest Microsoft Windows 7 Migration Support Services
Progent's Microsoft certified consultants can help you to evaluate
Top Quality Microsoft Certified Expert Windows Server 2019 with Linux On-site Support
Windows 2019 Hyper-V Online Support Services
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers major improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
Meraki 802.11ac Access Point Upgrade Support and Integration
Award Winning Specialist Meraki Wave 2 AP
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
Unified CM SRST backup Specialists
Business Edition 6000 Support Outsourcing
Cisco Cisco Unified Communications Manager (Unified CM), previously known as CallManager, acts as the foundation of Cisco's communications and collaboration solution. Unified CM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and affordable online and on-premises support to assist organizations of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager configuration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR G2 routers with CUBE support, creating Cisco UCS server failover systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Contractor Job Microsoft Certified
24/7 Cisco CCNP Contract Job Opportunities
If you are a network consultant with system support experience, joining Progent and assisting Progent's customers will enhance your skills via interaction with our team of mutually supportive, high-output consulting experts. Progent's focus on providing IT expertise and technical help to small and midsize companies will offer you the opportunity to consult in depth with decision makers and contribute significantly to the success of dynamic companies. Also, Progent's virtual office environment provides state-of-the-art technology for off-site support and wireless connectivity to allow you to come up with fast solutions when you troubleshoot mission-critical issues.
WatchGuard Firebox M670 Firewall Compliance Audit
WatchGuard XTM Firewall Network Security Evaluation
Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.
Specialists OS X Infrastructure
Engineer Mac Lion Networking
Progent's Apple Mac networking engineers can assist you with a wide range of system foundation issues including system architecture, off-site and mobile access, internetwork communication, security, and emerging technologies including Voice over IP and fast wireless connectivity. For company networks based solely on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, integrating, and maintaining a system infrastructure that is reliable, secure, productive and supportive of your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan storage area network solution. Progent can also provide certified professionals to support Cisco routers and switches.
Security Firm WatchGuard Firebox M-Series Firewall
24-7 WatchGuard Firebox M4600 Firewall Security Consulting
Progent offers consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
ransomware preparedness audit Professional
ransomware defense review Professionals
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you directly to gather information concerning your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient AV and backup environment that minimizes your exposure to a ransomware attack and meets your company's requirements.
Sales Office Consulting
Sales Office IT Consulting
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to develop an unmatched ability for serving branch offices that need network service with the responsiveness common to with small firms but which includes effective communications, complete documentation, and compliance with corporate IT protocols. If your corporation maintains a branch office situated anywhere in or any area covered by Progent's engineers, Progent can offer a wide range of on-premises and on-line IT consulting services and network design expertise.
Professional NLB Testing
QoS Test Lab Technology Professional
The Progent Test and Training Lab located at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, creating efficient migration procedures, assessing and tuning performance, planning or validating business continuity strategies, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers without adequate in-house resources to assemble effective pilot environments, the lab reduces capital costs and technical risk while keeping vital network initiatives on schedule.
Cisco Access Point Small Business Computer Consulting Company
Cisco CCIE Online Phone Support
Progent can provide fast online support from Cisco CCIE networking consultants. Progent's CCIE consultants can connect to your environment via advanced remote support utilities to deliver quick and economical troubleshooting and repair of urgent network problems.
Support and Setup ISA 2004 Enterprise Edition Server
Microsoft Proxy Server Information Technology Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security designs for IT networks with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and deploy a configuration of ISA Server 2004 that supports your IT protection needs without limiting your network.
ISA 2004 Standard Edition Server Technical Support Services
ISA 2000 Server Outsourcing
Progent’s Microsoft certified consultants offer small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your business network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these products to detect many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Lync Server 2013 Front End Server Consultancy
24 Hour Lync Server 2013 Mobility Services Professionals
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web meetings with application sharing, as well as IP and PSTN calling enabled for a broad assortment of stationary PCs and mobile endpoints. Progent's certified Lync Server 2013 consultants and network architects can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your management staff and end users. Progent offers expertise in critical components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.
Network Consultant Microsoft ISA Server
Internet Security and Acceleration Server Consultants
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your network that provides the firewall security, performance and manageability that your business needs.
NetApp MetroCluster Specialists
NetApp MetroCluster Disk Pools Services
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's complete line of SAN products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN storage deployments quickly and affordably following leading practices.
MetroCluster Switch Integration Technology Professional
NetApp MetroCluster Troubleshooting Professional
Progent offers enterprise customers the help of a certified NetApp consultant for online or on-premises support for NetApp's complete portfolio of SAN products including ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage solutions supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and remediation. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following leading practices.
Engineer Network Support Help Desk
Cisco Help Desk Support and Setup
The Contact Center service delivery model adopted by Progent's Technical Response Center offers small and midsize businesses an efficient option to dependence on independent service individuals by offering extensive expertise accessible to multiple support groups, optional 24x7 access to emergency assistance, fast escalation to world-class experts for solving even the most intractable issues, service consistency and dependability, quick follow through enforced by veteran support managers, a variety of convenient ways for requesting support jobs, and a high level of process visibility enabled by trouble ticket tracking and available through a web-based portal.
Windows 7 Help Desk Remote Support
Windows 7 Consultants
Progent's Microsoft certified consultants can assist you to assess
Microsoft Solutions Framework Project Methodology System Repair
Project Methodology Small Office Server Support
When conducting IT tasks for enterprise clients, Progent follows a phased methodology driven by specified milestones in order to meet budgetary, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and professional implementation. All facets are recorded to provide a comprehensive summary of technical services performed and to assist in downstream system maintenance.
Mac Classes
Remote Training Mac Application
Progent can provide one-on-one training customized for individuals who want to expand their knowledge of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar classes for Mac applications.
On-site IT Support Microsoft Configuration Manager
Desktop Update Automation Contractor
Progent's Microsoft-certified consultants can assist your company to streamline desktop change and update deployment by providing expertise with administration solutions that include System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Meraki Wave 2 Wi-Fi Access Point Network Consulting
Biggest Meraki Cloud Management Technology Consulting Services
Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, optimize, and debug wireless networks that utilize Cisco's Meraki APs. Progent's experts can also help your organization to plan and deploy hybrid environments that combine local and cloud-based resources and that deliver easy access, enhanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.
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