Expanding your at-home workforce may have a major effect on IT architecture, security, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Austin organization to pick the appropriate tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Austin, Texas organizations to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many companies use a mix of products to accommodate their different partners and customers. Progent can help your organization to maintain your existing conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business clients to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and assist you to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Austin, Texas company, phone 1-800-993-9400 or visit Contact Progent.

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    Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud integration, mobile management, telecommuter connectivity, data and identity security, automated provisioning and administration, network optimization, Wi-Fi support, business continuity planning, webinar training for network management personnel and users, and post-migration consulting support.

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  • Microsoft Small Business Outsourcing
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    If you have a small business network with 10 to 50 desktop users, Progent's computer outsourcing services save your company from dependence on an individual independent service provider while giving you affordable and reliable access to high-quality network support. By delivering network support service when you require it, offering specialized knowledge for key applications, offering value-added support such as 24x7 network monitoring, and billing only for support you receive, Progent offers you an economical way for maximizing the productivity of your small business information system. Progent is the smart way for small organizations to create and maintain a reliable and safe IT network and to have quick access to the skilled support ordinarily restricted to businesses who are able to afford a sizeable internal IT organization.

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    Progent's data protection experts can help your company to create, implement and debug a backup plan based on MSP360 technology. MSP360 offers file or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from user miscues, computer errors, malicious users, and malware assaults like ransomware.

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  • 24-Hour UNIX, Windows Professional
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    Progent's UNIX platform consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent offers the support of Microsoft-certified consultants as well as experienced database application programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and data security consultants to assist your business to assess the likely advantages of SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.

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    Progent's company culture will make you a more capable professional by enhancing your information technology knowledge and increasing the loyalty of your clients. Progent makes good on this promise by recruiting the top professional talent for you to operate with, offering a state-of-the-art network and communications architecture, running specialized application utilities to enable the highest level of support, and by optimizing proven business models for attracting and maintaining customers.

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