Austin At Home Workers Connectivity Consulting
Video Conferencing Solutions Consulting Services
Enlarging your telecommuter workforce can have a major effect on network architecture, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Austin company to select the appropriate technologies and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand guidance for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Austin, Texas organizations to with any aspect of creating a high-functioning telecommuting environment by providing network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.
Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major technology companies support virtual meetings, video conferencing, chat, and screen sharing for both onsite workers and at-home workers. Many organizations utilize multiple products to accommodate their different partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and optimize the productivity of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include voice/video calling, persistent chat, plus data sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help you to tune your WAN infrastructure to run them.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Austin, Texas organization, phone
An index of content::
Skype for Business Mobility Services Consultancy
Skype for Business Front End Pool Pairing Engineers
Lync 2010 provides IM, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts can provide remote and on-premises support to assist you to manage and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.
24/7/365 SQL Server 2012 AlwaysOn Availability Groups IT Services
Emergency Support Services SQL Server 2012
Progent can provide the support of Microsoft-certified engineers as well as experienced software developers, DBAs, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and security consultants to assist you to assess the likely advantages of SQL Server 2012 for your organization, install test systems at your datacenter or at Progent's lab, plan and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database platforms, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Security Consultants Windows 8.1 BitLocker
Windows 8.1 DirectAccess Networking Consultancy
Microsoft Windows 8.1 is engineered to run on computers ranging from smartphones and slates to power-user desktops. A wealth of innovative capabilities, including touch screen interface and signature tile user interface, provide a wide selection of benefits for companies who know how to exploit them. Progent's Windows experts can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the operating system's many technical enhancements.
Microsoft and Mac Desktop IT Outsource
Desktop Technology Small Business Server Support
Progent can provide a variety of economical online and onsite support services to help you to deploy, administer, and troubleshoot workstations and handhelds based on Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Windows Server 2008 Hyper-VI Remote Support
Consultant Microsoft Windows Server 2008 R2
Windows Server 2008 represents an important step forward in making IT systems more protected and available, easier to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent can help your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, technical support, education, temporary staffing, monitoring, and security engineering services.
CUE Support Outsourcing
Unified CM and Microsoft Office Online Support Services
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, acts as the center of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide a modern IP-PBX by integrating tightly with applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer efficient and budget-friendly online and onsite support to assist organizations of all sizes to build and maintain Unified CM ecosystems by providing Cisco Unified Communications Manager integration and troubleshooting services that deliver optimum productivity. Progent can help with any facet of Unified CM setup and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN support, installing ISR G2 routers with CUBE support, creating UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange Server.
SIP Trunking Troubleshooting
SIP Security Technical Support Services
Progent's Cisco CCIE-certified SIP integration experts can help you to plan, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-connected SIP trunks and can provide cost-effective online or onsite expertise to help companies to move smoothly to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business and Lync for connectivity to a SIP-based IP PSTN trunk.
System Center Operations Manager Remote Support
Remote Monitoring and Reporting Engineer
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are crucial to preserving the proper operation of your network and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of all sizes can get a level of protection that was previously reserved for enterprises. Progent offers a variety RMM solutions delivered as economical services created to help you to detect and fix a an array of network issues before they can impact your business.
Infor SyteLine CloudSuite ERP Professional
24-7 Infor SyteLine CloudSuite Database Administration Consultant Services
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and distribution organizations to manage complicated supply chains and improve the efficiency of key business processes to bring products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP specialist with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.
Exchange 2016 Mailbox migration Support and Setup
Exchange 2016 Public Folders Online Help
Progent can assist your business in all phases of your upgrade to Exchange 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Cisco ASDM Firewall Management Support Outsourcing
Firesight On-site Support
Progent's Cisco-certified CCIE network experts can assist you to manage your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Windows 10 MDT Consultant
Information Technology Consulting Microsoft Windows 10 Evaluation
Progent's Microsoft-certified consulting experts can help businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application and driver compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management and synchronization, teleworker connectivity, data and identity security, automated provisioning and management, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and post-migration consulting support.
IOS XR Software Integration Services
Meraki MX75 router Network Consulting
Cisco has developed a full product line of routers that includes appliances built to deliver the security, bandwidth, and reliability demanded by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network availability. Progent can help you select and integrate Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS platform, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
SBS 2008 Integration
Remote Troubleshooting SBS 2003
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires a network expert with hands-on expertise and broad experience in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience assures you success in deploying, administering, and troubleshooting network environments based on the Microsoft SBS suite of servers and programs.
Microsoft Exchange Server Upgrade Consultant Services
Microsoft Exchange Server Upgrade Specialists
Progent's Microsoft-certified consulting engineers can help your organization to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will offer quick ROI by increasing your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications platforms.
Progent Management Team Computer Network Consulting
Progent Management Team Security Consulting Firm
Progent's management team includes seasoned veterans with years of background providing network consulting, troubleshooting, and strategic information system planning to businesses ranging in size from startups to global enterprises. Great support requires great personnel, and Progent stands out by having put together a management team able to provide businesses with the best service value in the industry.
Firewall Configuration Juniper Firewalls
Juniper NetScreen IPsec VPN Security Firm
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-technology environments.
MongoLock ransomware hot line Engineer
Technology Professional ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Teams Online Help
Technology Professional Microsoft Teams with Office 365
Progent can assist your organization to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and debug a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
SQL Server Configuration Manager Support and Integration
SQL Server 2012 Security Consulting Services
Progent offers the expertise of Microsoft-certified engineers and experienced database application developers, database administrators, project managers, Cisco-certified network architects, business continuity planning specialists, and data security consultants to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Horizon3.ai NodeZero Certified PEN Testing Security Audit Services
Horizon3.ai NodeZero Certified Penetration Testing Cybersecurity Tech Services
Progent's certified security experts can perform NodeZero-powered penetration tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Juniper J Series Gateway Protecting
After Hours Juniper J2320 Router Auditor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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