Austin Remote Workforce Configuration Support and Consulting
Conferencing Technology Consulting and Support Services
Expanding your at-home workforce can have a significant impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background helping SMBs to design, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Austin organization to pick the right tools and follow best practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Austin, Texas businesses to with any aspect of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, backup/restore solutions, and centralized management.
Video Conferencing for an At-Home Workforce
A broad range of voice/video conferencing products from leading vendors enable online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and teleworkers. Many organizations use a mix of conferencing products to accommodate their different partners and customers. Progent's communications experts can assist your organization to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video sessions. For details about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. To learn more about Progent's support expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for other Office 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist you to tune your WAN architecture to host them.
Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Austin, Texas business, phone
An index of content::
Online Troubleshooting SQL Server 2017 Backup
SQL Server 2017 Mobile Reports Support and Help
Progent's certified SQL Server 2017 experts can help your organization to plan and implement an efficient upgrade from your existing SQL Server databases and applications to SQL Server 2017.
Remote Technical Support Fedora Linux
Consultants PCLinuxOS Linux
Progent's Linux consulting services provide small companies and developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This broad array of expertise offers you an easy single source to help you build and manage a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by combining Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
24/7 Offsite Workforce VoIP Technology Consulting
Remote Support Work at Home VoIP
Progent can assist small and mid-size organizations to set up VoIP platforms to provide their remote workforce the benefit of virtual access to the company phone system.
Urgent Support and Setup Small Business
Small Company Online Troubleshooting
If you have a small business information system with 10 to 50 network users, Progent's computer outsourcing services save your company from dependence on an individual freelance consultant while giving you cost-effective and reliable access to enterprise-class network support. By delivering network consulting service when you require it, offering advanced knowledge for key applications, offering unique support such as 24x7 server monitoring, and charging only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small office information system. Progent is the intelligent way for small businesses to build and support a reliable and safe information network and to benefit from quick access to the skilled support typically available only to enterprises who are able to afford a sizeable in-house IT organization.
Nagios for Linux Consulting
Linux Network Monitoring On-site Support
Network monitoring typically consists of tracking a network’s resource utilization to help identify throughput backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that run under Linux and can be deployed to monitor mixed-platform environments where UNIX and Windows operate together. Progent's network integration consultants can help you take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux support services offer small businesses and developers help with administering and supporting UNIX and Linux networks that coexist with Windows-based products.
Computer Engineer ASA Firewall with Firepower
ASA 5500-X Firewall with Firepower Professional
Progent’s Cisco-Premier technology experts provide professional PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, easy-to-install desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for information networks of all sizes. PIX firewalls are build around a proven, specially designed platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible management solutions. Progent’s Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consultant Dynamics GP Accounting
Dynamics GP Software Consultant Services
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that integrates information and operations across your business, communicates seamlessly with other solutions, and connects employees, customers and suppliers unrestricted by time or place. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver functionality for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and manage a robust, secure computer and network infrastructure to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full potential of Microsoft Dynamics GP/Great Plains 2010.
CISA Certified Auditor Network Security Audit
Cybersecurity Audit Engineer
The CISA accreditation is a globally recognized qualification that indicates mastery in IS security audit and control. Certified by ANSI, the CISA credential requires that consultants pass a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology enforcement, systems and architecture lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.
Windows 2003 Help and Support
Urgent Microsoft Windows 2003 Remote Support
Progent's Microsoft-certified Windows 2003 Server engineers can provide computer support and expert consulting for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 upgrade, configuration, update, and maintenance offerings include system design, installation, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Consultant QoS Test Lab
Capacity Planning Test Lab Specialist
The Progent Test and Training Lab at the QTS Colocation Center can be used for testing mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training environments for new technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital IT projects on schedule.
Exchange Server Migration Consultants
After Hours Microsoft Exchange Server Upgrade Consulting
Progent's Microsoft-certified consulting engineers can help you to determine the benefits of Exchange Server 2010 for your business and can help you to plan and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer quick return on investment by improving your workers' efficiency, cutting the cost of hardware and service, simplifying administration, and consolidating your key communications technologies.
Desktop VPN Maintenance
installation and Administration Notebook VPN
Progent's remote connectivity and smartphone synchronization specialists can help your business to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and smartphones so they integrate tightly with your information network, allowing you to improve the efficiency of your off-site workers.
SonicWall NSA 4650 Firewall Security Services
SonicWall NSA 5650 Firewall Security Companies
Progent's certified SonicWall firewall consultants can show you how to configure, manage, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your corporate practices.
Android and SharePoint integration On-site Support
Android and Office integration Support and Setup
Progent's veteran team of network consultants and subject matter experts have extensive experience delivering remote and onsite assistance for businesses of any size who need to integrate Android phones into their IT systems so that mobile clients can be productive from anywhere. Progent offers the range of know-how to solve network issues that involve multiple vendors and that represent a combination of legacy and current information technology. Progent offers budget-friendly remote technical support to help you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to assist you to handle particularly stubborn technical issues, or Progent can provide outsourced or co-sourced project management services to help you finish strategic network initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and operate Android phones and tablets efficiently.
Urgent Consultant Anti-Spam
Anti-Spam Support and Integration
E-Mail Guard is Progent's affordable antispam and antivirus managed service that offers small companies enterprise-quality defense against spam, viruses, DHA attacks, and other forms of email-borne attacks on computer networks. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and anti-virus services that stop email attacks before they can penetrate the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, regardless of server platform, hardware type, or geographic location.
Double-Take Software Technology Consulting Services
Double-Take Backup and Restore Remote Support
DoubleTake/Carbonite Software offers a family of tools intended to deliver small companies a range of affordable solutions for replicating and recovering vital workloads such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small business information systems to achieve an advanced state of availability and business continuity readiness at a budget-friendly cost.
24 Hour virtual desktop delivery Professional
Citrix VDI Information Technology Consulting
Citrix has developed a comprehensive family of platforms that deliver enterprise-level manageability, expandability, and performance for server virtualization and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to assess the strategic benefits of Citrix virtualization products and show you how to plan, test, deploy, optimize, and maintain Citrix solutions.
Altaro VM Backup Deduplication Consultants
Altaro VM Backup Boot from Backup Consultants
Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, granular recovery options for specific files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up live virtual machines without downtime. Progent is a certified Altaro partner and offers a wide array of services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.
Largest Server Training
Windows One-On-One Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching clients to handle problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Medium-size companies who utilize trusted freelance service providers or who employ in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Computer Help Microsoft Office 2003
Microsoft Office System Network Support Consulting
Progent’s IT outsourcing packages offer affordable network support for small companies. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and minimize risks, permitting network support budgets to increase in a more moderate and manageable fashion than is feasible by assembling a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a secure and highly available system foundation for your vital applications based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Microsoft Certified Active Directory Consultants
Windows Active Directory Consultants
Windows Active Directory requires extensive hands-on experience to configure optimally across an enterprise. Progent’s Microsoft Premier engineers are experienced in planning, deploying, and supporting sophisticated Enterprise Active Directory installations. Progent’s fields of expertise with Windows Server Active Directory include replication problems, multi-domain partition configurations, repair of corrupted AD objects, cleaning up legacy beta software configuration objects in production Active Directory environments, and repair of failed configurations of Active Directory and AD-integrated applications.
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