Austin At Home Workforce Connectivity Consultants
Conferencing Solutions Consulting and Support Services
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that support at-home workers. Progent can help your Austin organization to select the appropriate tools and follow leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Austin, Texas businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.
Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your network architecture to host them.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Austin, Texas company, call
An index of content::
24-7 ProSight Virtual Server Private Cloud Hosting Consultants
Consult ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small company's production servers in a solution that delivers the highest degree of availability and scalability and is also simple to move to another host. ProSight Virtual Hosting services are based upon proven virtualization technologies that enable small companies with multi- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Lync Server 2013 dial plans Engineer
Lync Server 2013 Edge Server Pool Consult
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as VoIP and public switched telephone network telephony. Microsoft Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
ProSight Outbound Email Filtering Professionals
Professional Email Outbound Content Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver centralized management and comprehensive protection for all your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
SCCM 2016 Mobile Device Management Information Technology Consulting
SCCM 2016 Boundary Groups Support
Configuration Manager 2016 automates software deployment at scale, simplifies compliance settings management, keeps track of network assets, guards against company data leakage, performs health monitoring, allows secure end-user self service, and offers a common point of control for administering mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can help you with any aspect of designing, installing, using and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Support and Setup QuickBooks Pro
Microsoft Dynamics AX Integration
Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your specific company requirements. Progent's Microsoft consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also provides expert e-Commerce consulting support for secure, corporate-wide information sharing as well as integration with CRM products.
Windows Server 2008 Hyper-VI Help and Support
Consultant Windows Server 2008 Hyper-VI
Windows Server 2008 represents an important advance in making information systems more protected and available, simpler to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security services.
Infor SyteLine CloudSuite Production Control Consultancy
Open Now Infor SyteLine CloudSuite Excel Integration Consultants
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing and service organizations to manage complex supply chains and improve the efficiency of key business processes in order to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from occasional guidance to comprehensive solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Microsoft 365 integration, disaster recovery planning, and database administration.
Microsoft Forefront TMG Onsite Technical Support
Forefront Threat Management Gateway 2010 Integration Support
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of ISA Server 2006 and provides a easily managed web gateway that delivers a single-server solution for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows custom reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to cut costs and enhance recoverability. Progent's Microsoft-certified consultants can assist you to plan and carry out pilot and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also assist you to migrate economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Remote Access Network Consultant
Troubleshooting Cisco VPN
Cisco's security and remote access technology for small to mid-size businesses offer a complete range of manageable security hardware and software to let you safeguard your entire information system. Cisco's Virtual Private Network line includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.
Network Consulting Wireless Link
Cisco wireless controller Support and Help
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to configure, manage and troubleshoot the latest wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Remote Workers Cloud Integration Support Services
Offsite Employees Cloud Integration Support and Help
Progent can help small and medium-size organizations to set up their offsite workforce with transparent integration with cloud resources.
Solaris Professional
Online Help Solaris
If your business computer system combines Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy management, seamless dataflow, high availability, superior performance, and tight protection. Progent's Sun Solaris and Windows coexistence assistance services include network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network support and troubleshooting, in-person technical support, and Help Desk Call Center outsourcing.
System Center 2012 Configuration Manager Consulting
Microsoft Certified Expert Onsite Technical Support Configuration Manager 2012
Progent's Microsoft-certified consultants can help you to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device and application management solution or help you to modify your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to build an infrastructure that takes full advantage of SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services.
NetApp MetroCluster Disaster Recovery Consultant
NetApp MetroCluster and FlexPod Consultant Services
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with replication to deliver fast, zero data loss disaster recovery (DR) between datacenters located up to 185 miles (300km) away from one another. Progent's roster of veteran network experts can help you to plan, configure, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your MetroCluster DR system to prove compliance with information assurance standards and regulatory requirements.
Open Now wireless IP phones and Meraki APs Online Support Services
wireless IP phone security Online Help
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, hospitality, retail or other venues where IT management requires portable phones that offer more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams configure and fine tune many key pieces of your wireless infrastructure including wireless access points, routers and switches, wireless LAN controllers, and management tools. Progent's certified consultants can provide remote and on-premises support to help your organization build and administer a Cisco wireless IP phone deployment by delivering services that range from debugging the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
macOS Technical Support Consultants
macOS Phone-based Technology Professional
Progent offers nationwide online technical support and troubleshooting services for companies who run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X users a variety of services including desktop assistance, upgrading to the current edition of macOS from other earlier editions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud. Online technical support offers maximum return for your information technology dollar by protecting client productivity and shortening the time billed for network analysis and repair. Sophisticated remote access tools and experienced service specialists and consultants combine to enable Progent to solve most network issues without squandering time and money by traveling to your site. In most of cases your IT issues can be dealt with over the phone or via a mix of phone help and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the toughest system problems.
Antispam Small Business Subscription
Anti-Virus Support and Setup
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard antispam and antivirus aggregation offering. Progent's certified email protection professionals can show you how to develop an email protection strategy that features spam filtering and anti-virus services and processes.
CISSP-ISSAP Security Consultant
Open Now CISSP Certified security Systems Engineer Consultancy
Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help create efficient cybersecurity systems that protect a small business from modern malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients sharing network resources spread across a mix of physical sites and various clouds.
ASA IT Services
Cisco ASA 5500 Firewall Upgrade Support Outsourcing
Progent's Cisco CCIE-certified networking experts can help you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, manage, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Biggest Security Certification Juniper SSG Firewall
Juniper SSG5 Router Security Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Microsoft Exchange 2003 Upgrade Integration
Exchange Server 2003 Upgrade Computer Consulting
Progent's Microsoft-certified consultants offer computer support and network consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, integration, management, and troubleshooting expertise for Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security evaluation, and comprehensive network management outsourcing.
Endpoint Monitoring and Reporting Online Technical Support
Online Support ProSight Server and Desktop Management
ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of vital devices that drive your network environment. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management staff and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to impact your business.
Small Business Outsourcing
Remote Troubleshooting Small Office Network
If you have a small business IT system with 10 to 50 desktop users, Progent's IT outsourcing services save your company from over-reliance on an individual independent service provider while giving you cost-effective and reliable access to enterprise-class network expertise. By delivering network support help when you require it, offering advanced expertise for key applications, delivering value-added support such as automated server monitoring, and billing only for support you receive, Progent offers you an affordable way for optimizing the productivity of your small office information system. Progent is the intelligent way for small organizations to build and support a reliable and secure information network and to have fast access to the experienced support ordinarily available only to enterprises who are able to support a sizeable internal IT group.
Teleworker Services Specialist
Telecommuter Services Support and Setup
Progent has two decades of experience helping small and medium-size businesses to design, implement, optimize, administer, and debug computer networks that incorporate a remote workforce.
Largest Shared Help Desk Economics Computer Consulting
Remote Troubleshooting Co-managed Service Desk Costs
Progent's Help Desk Call Center management and co-management services allow companies to save money, enhance productivity, and adjust immediately to sudden changes in business circumstances.
Microsoft Office 2003 Repairing
Microsoft Office System Small Business IT Outsourcing Company
Progent imposes no startup fee and asks no monthly commitment for services provided during normal working hours. Progent's small granularity avoids big invoices for fast fixes so you will not be forced to permit minor problems to stay unaddressed. .
Emergency Great Plains Migration Computer Consultants
Computer Consulting Microsoft Dynamics GP ERP
Progent can help you plan and implement a smooth migration to Microsoft Dynamics GP so that you preserve your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office integration, and minimize productivity interruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized line-of-business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Exchange Server 2010 Upgrade Consultants
Microsoft Exchange Server 2010 Upgrade Services
Progent can provide expert help for each phase of your Exchange 2010 migration with services that include end-to-end project management, site readiness preparation, project design and documentation, specification of all new software and equipment needed, suggested sourcing, pilot verification at customer location or at Progent's test lab, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the previous system, and training for client's IT staff and end users.
CompTIA Network+ Specialists
Citrix Certified Enterprise Administrator (CCEA) Network Design Consultant
Progent offers clients access to engineers who have been awarded some of the IT industry's most prestigious credentials. Progent thinks that customers deserve to know that their computer service providers have accredited training plus broad practical experience so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor support than is available to non-certified service providers, enabling Progent to deliver customers a higher level of IT service. In addition, recognized certifications such as CISSP or ISSEP for IT security can aid corporate customers to show compliance with regulatory requirements by using the assistance of accredited industry professionals.
Professional network infrastructure documentation management
Professionals ProSight password management system
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can eliminate up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it.
Business Portal for Dynamics GP Consultancy
Microsoft Dynamics Reporting
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom line-of-business applications and eCommerce environments that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming raw data into valuable understanding of your company and customers.
Development Firms .NET Raspberry Pi
.NET Raspberry Pi Contract Programming
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or modernize .NET applications quickly and affordably.
Select Topic: