Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, administer, tune, and debug IT networks that support at-home workers. Progent can help your Austin organization to select the appropriate tools and follow leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Austin, Texas businesses to succeed with any aspect of building a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business clients to support your at-home employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features such as IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help your business to optimize your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Austin, Texas company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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