Austin Ransomware Prevention and Recovery Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may take longer to recognize a penetration and are least able to organize a rapid and coordinated response. The more lateral progress ransomware can make inside a target's system, the more time it takes to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the Austin metro area to locate and quarantine breached servers and endpoints and protect clean resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Austin
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and invade any available backups. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system recovery nearly impossible and basically throws the IT system back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, insist on a settlement payment in exchange for the decryption tools needed to recover scrambled data. Ransomware assaults also try to exfiltrate files and TAs require an extra payment in exchange for not publishing this data or selling it. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.

The recovery process subsequent to ransomware penetration has a number of distinct stages, the majority of which can be performed concurrently if the recovery team has a sufficient number of members with the necessary experience.

• Quarantine: This urgent initial step involves blocking the lateral spread of ransomware within your network. The longer a ransomware attack is permitted to go unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of isolating infected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and securing entry points.
• System continuity: This involves bringing back the network to a basic acceptable level of capability with the least downtime. This process is usually the top priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also demands the broadest array of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and protected remote access management. Progent's recovery experts use advanced workgroup tools to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put critical services on line again as fast as possible.
• Data restoration: The work required to recover files impacted by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and which restore methods are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may have to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical applications depend on Microsoft SQL Server. Some detective work could be required to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' PCs and laptops that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users.
• Deploying advanced AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV tools deployed by many of the world's largest corporations such as Walmart, Visa, and Salesforce. By providing in-line malware blocking, detection, mitigation, repair and analysis in a single integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the cyber insurance provider, if there is one. Activities consist of determining the type of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryptor tool; debugging failed files; creating a clean environment; mapping and connecting drives to match precisely their pre-attack state; and reprovisioning machines and software services.
• Forensic analysis: This process is aimed at discovering the ransomware assault's storyline across the targeted network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to evaluate the impact and brings to light shortcomings in policies or work habits that should be corrected to prevent future breaches. Forensics involves the review of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is usually assigned a top priority by the insurance provider. Since forensics can be time consuming, it is essential that other important recovery processes like business continuity are performed in parallel. Progent maintains a large roster of IT and cybersecurity experts with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without disrupting forensics.

Contact Progent for Ransomware System Restoration Consulting Services in Austin
For ransomware system recovery services in the Austin metro area, phone Progent at 800-462-8800 or visit Contact Progent.