Enlarging your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your Austin organization to pick the appropriate technologies and follow leading practices in building and operating a secure virtual solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers services ranging from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Austin, Texas companies to with any facet of creating a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, endpoint security, data protection solutions, and streamlined management.

Infrastructure for Telecommuters
Setting up the network infrastructure needed for a remote work environment can be especially challenging if you must accommodate a combination of personal hardware such as PCs and notebooks, Internet routers, and wireless appliances from different vendors and with a mix of OS software and firmware releases. Progent's background providing online support for both outdated and modern IT products in virtual office venues enables you to make efficient use of your available infrastructure and offers fast access to expertise for implement essential upgrades. Support services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • VPN connectivity allows you to create a safe connection for authorized at-home employees to access IT assets situated at your company datacenter or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a remote PC's desktop. This technology provides IT managers substantial control over the computing ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide top-tier remote support for integrating routers from all major manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by the whole family and guests, are frequently utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can assist businesses to mitigate these issues by providing services like Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet access solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical applications might require redundant Internet connections in case the primary connection fails. Progent offers guidance for selecting ISPs, selecting sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Austin, Texas company, phone 1-800-993-9400 or refer to Contact Progent.