Expanding your telecommuter workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that support at-home workers. Progent can help your Austin organization to select the right technologies and follow best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Austin, Texas companies to with any facet of building a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and centralized management.
Infrastructure for Teleworkers
Integrating the network infrastructure required for an at-home work environment can be especially challenging if you have to accommodate a combination of worker-owned equipment like PCs and laptops, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated and modern technologies in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making essential upgrades. Support services available from Progent to assist your company to create a productive work-at-home ecosystem include:
- VPN connectivity allows you to create a safe tunnel for authorized at-home employees to access IT resources situated at your company datacenter or in the cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of endpoint devices including Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and use a remote computer's desktop. This provides IT managers significant control over the digital environment of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent can provide top-tier online support for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can assist you to mitigate these problems by delivering services like Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the company network. Business-critical processes may demand redundant Internet access in case the primary connection fails. Progent offers expertise for selecting Internet service providers, choosing sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet access. See Internet access solutions.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Austin, Texas organization, phone 1-800-993-9400 or visit Contact Progent.