Austin Work from Home Employees Solutions Advisor
System Infrastructure Configuration Consulting
Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Austin organization to pick the right tools and follow best practices in building and operating a safe virtual solution for teleworkers that promotes teamwork and delivers top value. Progent can provide services that go from on demand expertise for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Austin, Texas organizations to with any aspect of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure needed to support a remote work environment can be especially complicated if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware levels. Progent's experience providing remote help for both legacy as well as current IT products in virtual office venues allows you to make efficient use of your available infrastructure and offers fast access to expertise for making essential updates. Services offered by Progent to assist your company to implement a productive telecommuting infrastructure include:
- VPN connectivity allows you to create a secure connection for authorized remote employees to use IT assets located at your corporate datacenter or in a public cloud. Progent can assist you to deploy and maintain VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and interact with a remote computer's desktop. This gives IT managers more control over the computing ecosystem of at-home employees and offers them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent offers expert remote consulting for integrating routers from a variety of vendors. See router integration services from Cisco-certified experts.
- Home Wireless networks, typically supporting the whole family and guests, are frequently utilized by telecommuters to access their router for work. This can cause performance and security issues. Progent can help you to mitigate these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company network. Vital applications might require backup Internet access in the event the normal connection breaks. Progent can provide guidance for picking service providers, choosing appropriate service bundles, and setting up redundant Internet access. Refer to Internet access integration services.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Austin, Texas business, phone
An index of content::
Colo Help and Support
Data Center Colocation Consultant
Colocation data centers allow businesses to share enterprise-class data centers for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all aspects of your colocation strategy such as selecting and moving to a colocation site, creating system topology, specifying required equipment, on-premises and remote maintenance, setting up online network administration, and training your support staff.
System Center 2016 and Windows 10 Integration Onsite Technical Support
System Center 2016 and Operations Management Suite Online Help
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide world-class remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, extend or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.
Microsoft Access scripting Development Companies
Office Access database Development Firm
Progent offers cost-effective remote consulting services for all releases of Office Access including desktop and browser-based versions and offers advanced support for Access application development, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online training for Office Access application development and database management.
Amazon Marketplace Web Service programming Development Firm
Engineer Amazon MWS development
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Windows 10 Edge IT Consulting
Microsoft Windows 10 OneDrive Network Engineer
Progent's Windows consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Online and on-premises assessment and migration services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and administration, network design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and ongoing consulting support.
Teleworker Security Online Support
Support and Help At Home Workers Cybersecurity
Progent can help small and mid-size organizations to set up network security protection solutions and deliver mitigation expertise to support at-home workers.
Professional Cisco ASA Firewall with Firepower
ASA with Firepower Help and Support
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity capabilities such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include local offices, data centers, private clouds and public clouds.
macOS Configuration Professionals
macOS Online Troubleshooting Consulting
Progent provides national remote technical support and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose IT systems include a mix of Mac and Microsoft technology. Progent's engineers can provide macOS and OS X clients a range of services such as desktop assistance, upgrading to the latest version of macOS from legacy editions of macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud. Online network consulting offers maximum leverage for your information technology dollar by extending client efficiency and shortening the hours billed for network analysis and repair. Advanced remote access tools and experienced technicians and engineers allow Progent to handle the majority of IT issues without squandering time and expense by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA certified security professionals to help with the most challenging network issues.
Enterprise Windows Support Outsourcing
Network Consulting Firms Enterprise Windows 2000
For large organizations, Progent can supplement internal network support staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the national or worldwide enterprise with branch offices, Progent can perform as a transparent local supplement of enterprise IT management. Progent’s enterprise consulting services include company-wide security, online branch office support, network design, Sarbox compliance, project management, and top-level support for multi-site network environments powered by Enterprise Windows 2000. Progent can provide field consultants and technicians to assist with a campus relocation or office move, or a network architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Remote Consulting Macintosh and Exchange
Mac voice mail Configuration
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, allowing Mac users to get and transmit messages, examine the Exchange global address list, import addresses, sync up appointments, and alert people to conferences via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly set up and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized onsite Entourage training.
Microsoft System Center 2016 Virtual Machine Manager Computer Consultants
VMM 2016 Database Online Support Services
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of network monitoring and management products and is designed to provide a centralized mechanism for deploying and managing virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help businesses of all sizes with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older versions of Virtual Machine Manager, design processes for building and installing VMs and hosts, design high-availability scale-out clusters, integrate your private cloud resources with public cloud services, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new capabilities such as Storage Spaces Direct and Shielded VMs. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware vSphere expertise.
Biggest Support and Integration Malware Forensics
ProSight Next Generation Endpoint Protection Outsourcing
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus products. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats.
ProSight Virtual Hosting Services
24-Hour ProSight Virtual Hosting Consulting
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in an environment that gives the maximum degree of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting and management options are based upon proven virtualization technologies that allow small businesses with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Consultants ProSight Hosting for Virtual Servers
24-Hour ProSight Hosting for Virtual Servers Professional
Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network dependability and security, reduces management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and key application servers supported within a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's network support professionals.
SQL Server 2017 Data Mining Technical Support
SQL Server 2017 Reporting Services Online Technical Support
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business benefits of migrating to SQL Server 2017 and can help you to plan and implement an efficient migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from on-demand design review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.
8540 wireless controller Support Outsourcing
2500 Wireless Controller Integration Services
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, tuning wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by detecting threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
After Hours Spora ransomware recovery Professional
Consultant ransomware removal and recovery
Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network victimized by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.
IT Services for Network Service Providers Integration Services
24-7 On-site Support IT Services for Service Firms
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own service brand as a transparent arm of your IT consulting team.
Remote Server Management Specialist
Remote Management Professional
Remote management cards give IT administrators complete control of a server without the requirement for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and manage a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to provide low-cost remote technical support. Progent has experience with a number of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Juniper SSL Router Firewall Support
Immediate Juniper SSL Router Network Security Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
24 Hour Consultant Rates Onsite and Remote Support
Consultant Prices Phone Support Services
Progent's pricing policy is to bill for online service and on-premises help per minute. As a result, you are billed only for received support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent provides in-person service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no startup fee and asks no retainer for services delivered during normal business hours. Many service firms impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity avoids large invoices for quick repairs so you won't be forced to permit minor problems to fester.
After Hours Private Cloud Solutions Consultant
Private Clouds for Small Businesses Consultant
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting services are based on proven virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, system maintenance, and IT management while achieving world-class fault tolerance and an unmatched level of vendor independence.
Microsoft Experts Dynamics GP eConnect Consulting
Business Portal for Dynamics GP Consulting
Progent's seasoned solution designers and software developers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the special needs of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a range of development tools that can be used to build user-interface and data integrations with Microsoft GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
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