Expanding your remote workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Austin organization to pick the right tools and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent offers services that go from as-needed guidance for helping you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Austin, Texas organizations to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure required to support an at-home work environment can be particularly complex if you have to accommodate a mix of worker-owned equipment such as PCs and laptops, Internet routers, and wireless APs from various manufacturers and with a mix of OS software and firmware levels. Progent's background providing online support for both legacy as well as current IT products in virtual office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Support services available from Progent to assist you to implement a high-functioning work-at-home infrastructure include:

  • VPN connectivity makes it possible to create a safe connection for authenticated remote employees to use IT assets situated at your corporate data center or in the cloud. Progent can help you to configure and maintain VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a remote PC's desktop. This technology gives network managers significant control over the digital environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi networks, and firewall services. Progent offers top-tier remote consulting for integrating home routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by telecommuters to access their router for work. This can create throughput and security issues. Progent can help businesses to resolve these problems by providing expertise like Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the corporate data center. Mission-critical applications may demand redundant Internet connections in case the primary connection fails. Progent can provide guidance for selecting ISPs, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Austin, Texas organization, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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  • Technical Support Services Windows and Linux
    Linux, Windows Technology Professional

    If your company computer system mixes Linux technology technology with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that allows all your operating systems to coexist for easy management, transparent information exchange, high reliability, enhanced performance, and tight security. Progent's Linux and Windows integration assistance services include IT architecture integration and service, support for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center outsourcing.

  • Top Quality Small Office Integration Group Integration Firms Small Office
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  • Ubiquiti UniFi access point Consultant Ubiquiti UniFi XG Security Gateway Consultancy

  • CCIE Expert Certified Aironet AP Management Onsite Technical Support
    Aironet Wave 2 Wi-Fi Access Point Professional

    Progent's Cisco CCIE-certified Wi-Fi infrastructure experts offer remote or onsite integration and debugging services to help you to plan, configure, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet Wi-Fi access points to accommodate your unique workplace design, construction, and expected network traffic.

  • Remote Workforce Consulting Services near Austin - Infrastructure Consulting Austin-Bergstrom Airport AUS
  • Ubiquiti access point Technology Professional Ubiquiti UniFi XG Security Gateway Engineer
  • Urgent Data Center Remote Technical Support Colocation Technology Consulting
  • Urgent Extended Service Desk Integration Support Specialist Shared Help Desk
  • Urgent PC Consulting Austin, Texas Austin, Texas Network Security Consultants
  • Urgent SonicWall NSA 3650 Firewall Consultant SonicWall TZ500 Firewall IT Services

  • SQL Server 2019 Big Data Cluster Technical Consultant
    SQL Server 2019 and Amazon Marketplace Web Service Computer Consultant

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical remote and onsite consulting, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud components into a cohesive intranet solution.

  • VMware vRealize Automation vRA Professionals Consultant VMware NSX and SRM Disaster Recovery

  • Exchange Server 2016 Migration Setup and Support
    Professionals Exchange Server 2016 Upgrade

    Progent can assist your business in all phases of your upgrade to Exchange Server 2016 including planning HA system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.

  • Windows Network Designers Austin Texas Austin Windows 2019 Server Providers
  • Windows Server 2012 R2 Data Deduplication Support Windows Server 2012R2 Network Consultant
  • Windows Server 2016 Hybrid Online Consulting Windows Server 2016 Security and Compliance Remote Consulting

  • Microsoft Office 2003 Technical Support Firm
    Microsoft Consultancy

    Progentís IT outsourcing packages provide affordable network support for small organizations. Whether it includes planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or creating an on-line business solution, outsourcing your IT engineering services can contain costs and minimize risks, permitting network support expenses to grow in a more moderate and controlled fashion than is possible by assembling a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and flyers explain how Progent can enable you to create a protected and highly available system architecture for your critical business software based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.

  • Work at Home Employees Austin Consulting and Support Services - Backup/Recovery Systems Consulting Travis County Texas Remote Workers Austin Consultants - Backup/Restore Solutions Consulting and Support Services Austin-Bergstrom Airport AUS
  • iPad Consultants Apple iPhone Outsourcing
  • iPhone and SQL Server integration Support Services Top Network Consultant iPad integration
  • wi-fi controller Network Consultants Emergency Remote Troubleshooting 3504 wireless controller

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