Austin Work at Home Employees Integration Consulting
System Infrastructure Setup Consulting
Expanding your at-home workforce may have a major effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Austin organization to pick the appropriate technologies and follow leading practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns top value. Progent offers support services that go from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can assist Austin, Texas organizations to with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support an at-home work environment can be especially complex if you have to accommodate a combination of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from different vendors and with a mix of operating systems and firmware releases. Progent's experience delivering remote support for both outdated and current technologies in remote office solutions allows you to make efficient use of your existing network infrastructure and provides you with ready access to expertise for implement necessary updates. Support services offered by Progent to assist your company to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network connectivity allows you to create a secure connection for authorized remote employees to access IT resources situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect software for secure VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers more control over the computing environment of at-home employees and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent offers top-tier online support for setting up routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and guests, are frequently used by at-home employees to access their Internet router for work. This can create throughput and security issues. Progent can help businesses to resolve these issues by delivering services like Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point integration assistance.
- Internet access methods impact the speed and availability of connections between telecommuters and the corporate network. Mission-critical processes may require backup Internet access in the event the normal connection fails. Progent can provide expertise for picking service providers, selecting appropriate service bundles, and configuring fault-tolerant Internet connections. Refer to Internet connectivity integration services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Austin, Texas company, phone
An index of content::
Linux Network Monitoring Support
MRTG Computer Consulting
Nagios and MRTG are powerful, free monitoring utilities that run on the Linux OS and can be deployed to monitor UNIX networks, Windows networks, or multi-OS environments where the Linux OS and Windows coexist. The Nagios monitor lets system managers to track system services such as POP3, HTTP, FTP, and PING. MRTG lets you track the traffic through SNMP network devices such as processors, routers, and switches. Progent's network monitoring consultants can help you utilize both these programs to tune and troubleshoot your system.
Immediate Network Installation Windows 7 64-bit Upgrade
Windows 7 Upgrade Technology Professional
Progent's Microsoft certified engineers can assist you to evaluate
Cisco Virtual Private Network Specialist
Cisco Virtual Private Network Specialist
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and provide the flexibility to expand with your growing business requirements. Progent’s Cisco-Certified network experts are familiar with Cisco’s comprehensive family of hardware and software targeted at preventing data pilfering, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user authentication, authorization, and accounting from an easy-to-use Web interface.
White Paper IT Outsourcing Examples
IT Outsourcing and Co-sourcing Whitepapers
Progent’s IT outsourcing packages provide affordable computer support for medium-size companies. Whether it involves designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can smooth out expenses and minimize risks, permitting network support expenses to increase in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose internal network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust network architecture for your vital Windows-powered applications including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Learning Office Outlook for Mac
Education Mac Office Excel
Progent can provide one-on-one education designed for individuals who wish to broaden their knowledge of the Apple macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar classes for macOS and Mac OS X applications.
24/7 Nexus Switching Computer Consultant
Nexus Switch LISP Online Support
Nexus switches are designed to deliver the performance, expandability, availability, cloud readiness, capacity, data protection and ease of management needed to act as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide online and on-premises consulting and troubleshooting expertise to assist your business to create an optimal switch architecture, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, run security vulnerability evaluations, configure proactive monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, maximize system performance, perform capacity planning, and set up the powerful fault-tolerant capabilities incorporated into Nexus products. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
ProSight Remote Network Infrastructure Monitoring Online Consulting
Network Troubleshooting Network Consultants
ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking hardware such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when problems are discovered. By automating complex management activities, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance problems.
Azure Active Directory PIM Online Consulting
Active Directory SharePoint Computer Consultant
Progent can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that deploys Azure AD Domain Services and Azure AD Connect to unify identity and access services for both onsite and Azure assets.
Specialist Microsoft Windows 10 ADK
Microsoft Windows 10 Upgrade Consulting Service
Progent's Windows consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and post-migration technical help.
Remote Support Dynamics GP/Great Plains Features
Great Plains Support and Integration
Progent’s Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management solution built, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains line, offers a cost-effective tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to install and integrate, and with its modular approach you can purchase only the functions you currently need, with the ability to expand users and increase capabilities in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, customize and administer Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
VPN Information Technology Consulting
Online Technical Support VPN
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco’s security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to administer and provide the flexibility to expand with your growing business needs. Progent’s Cisco-Certified network consultants are familiar with Cisco’s complete family of products targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized client access control framework for user certification, authorization, and tracking from a graphical Web interface.
Office 365 hybrid solutions for Exchange On-site Technical Support
Office 365 IDFix Consultant
Progent can assist your business to understand the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based resources.
Citrix Virtual Server Consulting
Citrix XenMotion Specialist
Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to plan, test, execute, troubleshoot, and support a XenServer solution. Progent can in addition assess your existing Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and disaster recovery.
Remote Consulting Microsoft ISA 2004 Server
Top Quality ISA 2000 Server Computer Consultant
Progent’s Microsoft certified professionals provide small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can help you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Symantec VelociRaptor Cybersecurity Group
Protection Symantec Firewall
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or help you migrate to more recent firewall/VPN solutions. Progent can also help you design and implement a complete security plan that can include firewall/VPN appliances and software, managed security and network protection services, server and application monitoring software, and documented policies and processes. Progent has the expertise to be your single source for continuing technical support, maintenance, training, and security consulting.
Urgent Small Business Outsourcing
Small Office System Consulting
Progent's Microsoft and Cisco premier computer engineers offer expert help with a broad range of technologies and can deliver that assistance by phone nationwide or onsite in select cities across the country and anywhere in California. Progent provides online support for networks powered by Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex network problems, as well as the the support of CISA-accredited security engineers to assist with high-level security planning and problem solving. Progent has provided online troubleshooting to companies in every state in the United States.
Virus Recovery IT Consulting
ProSight Ransomware Defense Consultant Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to automate the entire malware attack lifecycle including filtering, detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.
Microsoft Mac and Linux Desktop Small Business Network Consulting Firms
Desktop Information Technology Consulting Group
Progent can provide a variety of economical online and onsite support services to help you to deploy, administer, and debug desktops and handhelds based on Windows, macOS/OS X, iOS, Google Android, or Linux.
Microsoft Lync 2013 Computer Consulting
Lync Server 2013 and iPad Consultant
Lync 2013, renamed Skype for Business, allows businesses of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with IM, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 experts and network integrators can help your company to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, implement Lync Server 2013 in a way that expedites your return on investment, and provide live online and on-premises training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Top Ranked Juniper J2320 Router Consulting
Juniper J2350 Router Firewall Network Install
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Les Kent has a 35-year track record of successful network integration, business administration, sales, and operations. He has demonstrated a talent for developing sophisticated information technology solutions while working as a network architect, software developer, project manager, deployment expert, and problem solver for small companies, start-ups, and global enterprises.
Microsoft Certified Partner Office 365 authentication On-site Support
Top Help and Support Office 365 Single Sign On
Progent can help you to evaluate the wealth of subscription options available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and manage hybrid solutions that transparently combine local and cloud resources.
Microsoft Solutions Framework Project Methodology Outsource
Enterprise Services Project Methodology Network Engineers
In performing IT tasks for corporate clients, Progent follows a structured methodology based on defined milestones so as to achieve budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design adjustments, and professional implementation. All facets are recorded to provide a comprehensive description of IT services delivered and to assist in ongoing system support.
Windows 8.1 Training Consultant
Microsoft Windows 8.1 Upgrade Small Office IT Consultants
Progent's Microsoft-certified experts can provide a range of consulting services to assist companies of any size to deploy, administer, and support networks that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprises, Progent's experienced project managers can help create testing environments to assess Windows 8.1 and develop and execute Windows 8.1 migration plans based on industry best practices.
SMB IT Consulting Firms
Outsourcing Companies Mid-size Office
Progent offers network support for mid-size companies with 100 to 250 system users. The medium size business or work group has traditionally been an underserved part of the market for IT consulting services. The overhead and support delivery practices of large third-party support organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT network whose advanced technology and capability are often comparable to the information systems of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and proactive server monitoring, dramatically reduces the network support expenses of a small-medium business while providing the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a broad array of small business technologies. If your medium size organization or small business is looking for the quality of network help appropriate by a mid-size office without paying big-company costs, you need Progent.
Windows 2003 Cluster Server Support and Help
Microsoft Certified Expert Computer Consultant Fault-tolerant Clustered Servers
Progent offers Windows 2003 Cluster Server support to help your organization implement zero-downtime clustered servers designed to deliver 100% operation. Windows cluster servers for non-stop networks include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you build non-stop server clustering environments powered by Windows Clustered Server 2003, Progent’s Premier Windows engineers ensure that your fault-tolerant clustered servers are configured to optimize the competitive advantage of your computer system.
Citrix and Microsoft Hyper-V Integration
Engineer Citrix StorageLink Gateway
Progent's Citrix-certified experts can help your organization to assess the potential business benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and support and simplifying administrative processes.
802.11ac Wi-Fi Network Network Engineer
Network Consultant 802.11ac Wi-Fi Network
Progent can help you design, configure, manage, and troubleshoot a viable Wireless network infrastructure, select sensible hardware and software, and configure access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete 802.11x network security plan that is well aligned with the security plan for your overall business network.
Top Cisco and Microsoft Technical Support Branch Offices
Branch Location Support
Years of experience delivering Microsoft expertise and Cisco technology consulting has allowed Progent to develop a unique capability for serving branch offices that require IT help with the flexibility associated with with small companies but which offers effective client interaction, thorough documentation, and adherence to enterprise IT standards. If your corporation maintains a remote office situated anywhere in California or any area covered by Progent's engineers, Progent can provide a wide array of onsite and off-site network consulting services and network architecture assistance.
System Center 2016 Business Continuity Consultant Services
System Center 2016 Business Continuity Support Outsourcing
Microsoft System Center 2016 delivers major enhancements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team can provide world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.
Select Topic: