Austin Remote Workforce Solutions Consulting
Network Infrastructure Integration Consulting Experts
Enlarging your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Austin company to pick the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum business value. Progent can provide services ranging from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can help Austin, Texas businesses to with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, endpoint security, backup/restore solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote workforce can be especially complex if you have to accommodate a mix of personal hardware like desktop computers and laptops, Internet routers, and Wi-Fi APs from different vendors and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both outdated and modern IT products in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Support services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) technology makes it possible to create a secure tunnel for authorized at-home employees to use IT assets situated at your corporate datacenter or in a public cloud. Progent can help you to deploy and manage VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a data center computer's desktop. This technology provides network managers substantial control over the computing environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach at-home networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent offers expert remote consulting for configuring routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can help businesses to mitigate these issues by providing services that include Cisco Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi AP integration help.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the company data center. Line-of-business applications may require redundant Internet access in the event the primary connection fails. Progent can provide expertise for picking service providers, picking appropriate bandwidth and data volume bundles, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Austin, Texas company, call
An index of content::
Remote Troubleshooting 2900 Router
Remote Troubleshooting VPN Routers
Cisco has designed a full array of routers including routers designed to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to grow as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
Consult Microsoft Exchange Server 2010 Upgrade
Services Exchange 2003 to Exchange 2010 Upgrade
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Exchange 2010 for your business and can help your IT staff to design and implement an efficient upgrade to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide fast return on investment by increasing your workers' efficiency, lowering the expense of hardware and service, streamlining management, and integrating your key communications technologies.
SCDPM 2012 Disaster Recovery Computer Consultants
SCDPM 2012 Compliance Remote Troubleshooting
Progent's Microsoft-certified consultants offer online or onsite expertise to assist organizations of all sizes to design, deploy, manage, and repair a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging problems, or full project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Forefront Threat Management Gateway Security Team
Online Consulting ISA Server 2006
Application Publishing with Internet Security and Acceleration Server 2006 provides more protection of intranet applications while enabling enhanced efficiency by making these applications available to legitimate remote or mobile users. ISA Server 2006 can guard corporate applications, services, and information across all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can help you plan, install, set up, and support Internet Security and Acceleration Server 2006 on your network so your company benefits from a smart and affordable balance of security, productivity, and speed.
Microsoft Desktop Network Design Consultant
Microsoft Mac and Linux Desktop Software Consulting Services
Progent can deliver a wide range of affordable services to help you to install, configure, repair, and administer desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can provide on-premises or online technical support for single computers or laptops or help your business to design and carry out a large-scale rollout of new or revised operating system software and applications. Progent can also supply consultants and technical workers to help you to plan for and complete an office relocation or merger designed to produce the least possible interruption to your business.
Microsoft Software Update Services Computer Consulting
Consulting Services WSUS
Microsoft WSUS allows IT managers to deploy and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, network support staff can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy parameters, and making sure your Microsoft WSUS GPO is linked to an Active Directory container that makes sense for your network environment.
Virtual Machine Hosting Specialist
ProSight Virtual Server Private Cloud Hosting Consult
Progent's ProSight Virtual hosting services offer small businesses a variety of benefits including lower capital costs, reductions in operational costs, better executive focus, world-class security, enhanced availability, and regulatory compliance.
Acronis Backup Specialist
24x7x365 Mac Backup Consultancy
Progent can provide economical online support from engineers with expertise in a broad range of utilities and services that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help you to deploy, upgrade, or troubleshoot backup/restore solutions for a range of environments including on-premises, edge to datacenter, cloud-based, or hybrid.
5520 wireless controller Information Technology Consulting
wi-fi controller Online Help
Cisco's {Catalyst wireless controllers streamline the management of wireless networks by unifying the provisioning and control of Wi-Fi APs, tuning wireless throughput by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening data security by identifying cyber threats and analyzing network traffic according to user type and location. Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
Professional SCCM
Support Services SCCM Boundary Groups
Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, provides network health monitoring, allows safe end-user self service, and delivers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can assist businesses of any size with any aspect of designing, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Microsoft Dynamics GP ERP Support Services
Technology Consulting Services Dynamics GP Great Plains Accounting
Dynamics GP 2010 accounting is a comprehensive business management solution that unifies information and operations across your company, communicates easily with other solutions, and connects employees, customers and vendors unrestricted by time or location. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver functionality for financials, analytics and reporting, project management, inventory and order processing, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a robust, secure computer and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Freelance Microsoft Consultant Remote Support Job
Job Computer Consultant
If you are an information technology engineer with technical support expertise, teaming with Progent and helping our clients will expand your skills via interaction with our staff of motivated, high-output consulting experts. Progent's commitment to offering IT consulting and technical support to small and midsize companies will offer you the chance to work in depth with decision makers and contribute significantly to the success of dynamic companies. In addition, Our virtual office network offers the most advanced tools for remote support and wireless connectivity to allow you to deliver fast fixes when you troubleshoot mission-critical problems.
24-Hour Small Business Computer Installation
Small Business Administration
For small companies considering Progent's IT outsourcing, design expertise, or troubleshooting offerings, call 800-993-9400 or send email to information@progent.com.
Windows 2003 Professionals
Windows 2003 Server Remote Consulting
Progent's Microsoft-certified Windows 2003 Server engineers can provide network help and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system design, installation, project management, on-site and off-site network support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Computer Network Specialist Small Office
Small Business Setup
For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
Wireless Consultants
Computer Consulting Wireless
Progent’s professionals provide expertise in a variety of technologies related to mobile connectivity such as network topology, Activesync, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your organization time and expense by applying their wireless expertise to help you choose and integrate wireless connectivity technologies that fit the needs of your business. Progent can also tune your network architecture so that mobile handhelds work more reliably.
Android and Outlook integration Consultant Services
Android and Windows Server integration Engineer
Progent's seasoned group of network consultants and application specialists have extensive background delivering online and onsite support for businesses of any size who need to integrate Android phones and tablets into their IT systems so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to solve technical issues that span multiple vendors and that entail a combination of legacy and up-to-date information technology. Progent provides budget-friendly online expertise to help you with any stage of planning, deploying, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and can provide support for all major operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or individual training sessions to help you manage and operate Android phones securely and productively.
Consulting Services Solaris
24/7/365 Solaris Remote Troubleshooting
Progent's Sun Solaris family consulting experts offer small companies and software developers help with administering and supporting Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Consultant Services Windows 7
Computer Consultant Microsoft Windows 7 Migration
Progent's certified engineers can provide remote and on-premises support expertise to help your company to administer, support, and repair PCs powered by Microsoft Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online access, smartphone and tablet management, Wi-Fi network design, and remote network monitoring and alerts.
Network Security Audit Cybersecurity Penetration Testing
Evaluation Stealth Penetration Testing
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent’s security professionals can run thorough penetration tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing shows whether current security monitoring tools such as intrusion incident warnings and event history monitoring are correctly set up and consistently monitored.
Network Support Service Company-wide Standards for Best Practices
Microsoft Solutions Framework Project Methodology Network Integration
Progent’s staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on industry experience, at the front lines of IT support, performing a broad variety of technical projects for an extensive mix of customers. Each Progent support professional shares a proven set of individual best practices which are incorporated into shared leading practices training that Progent instills in its consulting team. This guarantees that you get not just expert technical skills, but also a consultant with field-tested methods for using technical knowledge to repair actual network problems efficiently.
Exchange 2013 Security Help and Support
Exchange 2013 Management Technical Support Services
Microsoft Exchange 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These improvements affect vital facets of IT like ease of administration, availability, security, operational costs, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide ongoing remote support and management for Exchange Server 2013.
Specialist Smartphone patch management
Specialists Google Android patch management
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoint devices scanners, network infrastructure appliances like switches and wireless APs, and Internet-of-Things devices like alarms and robotics.
Company-wide Standards for Best Practices Management
Problem Escalation Through Teamwork Systems Consultant
Progent’s staff of Microsoft and Cisco Certified consultants average more than a decade of real-world professional experience, at the front lines of IT support, performing a broad range of IT projects for an extensive array of clients. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its support staff. This ensures that you get not only expert technical capability, but also a support engineer with proven methods for using computer knowledge to resolve actual IT problems quickly.
Azure hybrid cloud solutions Consultant
Azure and Dynamics GP Development Companies
Progent can assist you with any phase of Microsoft Azure integration including needs analysis, prerequisites assessment, system architecture, pilot testing, deployment, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN tunnels so your users can safely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help you to create a hybrid cloud environment that seamlessly combines physical datacenters with Azure services.
Computer Security Specialist Juniper SA6500 SSL VPN
Juniper SA4500 SSL VPN Consultant
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Integration Services Comprehensive Event Management
Onsite Technical Support Microsoft Operations Manager
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and fixing Microsoft SCOM solutions and can provide companies of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and both Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.
Sodinokibi ransomware protection and recovery Professional
WannaCry ransomware protection and recovery Engineer
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to defend against ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup system that minimizes your exposure to a ransomware attack and meets your business requirements.
Mac Computer Network Firms
Technology Professional macOS Troubleshooting
Progent provides national online technical support and troubleshooting services for companies who operate Apple macOS and OS X networks or whose information systems include a combination of Mac and Microsoft Windows products. Progent's engineers can provide Apple macOS and OS X clients a variety of services including desktop assistance, upgrading to the current edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help provides maximum leverage for your information technology budget by preserving client productivity and shortening the hours charged for computer repair services. Advanced online access tools and experienced technicians and engineers allow Progent to handle most network issues without squandering time and money by going to your location. In the vast majority of situations your network issues can be dealt with by telephone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the toughest network problems.
Meraki Switch Redundancy Professional
On-site Support Meraki Switch Stacking
Cisco's Meraki family of switches are designed for environments that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to help your company to plan and deploy an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, set up policies to maintain compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to build a unified networking solution.
Cisco Firewall Upgrade Support and Integration
Cisco Firewalls Technology Consulting Services
Progent's Cisco certified networking experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
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