To get immediate online help with network security issues, companies in Austin Texas can find expert troubleshooting from Progent's certified security professionals. Progent's remote service staff is ready to provide efficient and economical help with security issues that are impacting the viability of your information system. Progent's security consultants are premier to provide help for systems based on Microsoft, Linux, macOS and OS X, Solaris, and popular versions of UNIX. Progent's broad array of consulting services addresses firewall technology, email security, protected system infrastructure, and business continuity preparedness. Progent's technical support team has earned the industry's most advanced security certifications including Global Information Assurance Certification and CISSP.

Progent offers remote security assistance on a per-minute model without minimum times and no extra fees for sign-up or after hours support. By charging per minute and by providing top-level help, Progent's pricing policy keeps costs low and eliminates situations where simple solutions turn into major bills.

We've Been Hacked: What Can We Do?
Network Security ConsultantsIf you are now experiencing a security emergency, refer to Progent's Emergency Online Technical Support to find out how to receive immediate help. Progent maintains a pool of seasoned cybersecurity experts who can provide remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future exploits.

For companies who have prepared beforehand for a security breech, the formal incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a serious security incident.

Introduction to Progent's Security Support Services
Managing data protection as well as preparedness for restoring vital data and systems after a security breach demands an on-going process involving a variety of technologies and procedures. Progent's certified security consultants can assist your organization at whatever level in your attempt to protect your IT system, from security audits to designing a comprehensive security plan. Key areas covered by Progent's experts include Planning and Prevention, Information Restoration and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Spam and Viruses.

Planning and Building Protected Networks
Any organization ought to have a thoroughly considered security plan that incorporates both preventive and reactive steps. The pre-attack plan is a set of steps that works to minimize security gaps. The post-attack strategy specifies procedures to help security staff to assess the losses resulting from a breach, repair the damage, document the event, and restore network functions as quickly as possible. Progent can advise you how to build protection into your company processes. Progent can configure scanning utilities, define and build a secure network architecture, and recommend procedures and policies to enhance the safety of your computing environment. Progent's security professionals are ready to help you to set up a firewall, design safe online and mobile access to email and information, and configure an effective virtual private network.

If your company is interested in an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Packages feature continual online server monitoring and fast resolution of emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and repair enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that are compliant with government security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Recovery and Security Forensics
Progent provides skill in recovering systems and devices that have been compromised, are suspect, or have ceased to function following a security attack. Progent can show you how to determine the losses caused by the assault, return your company to normal functions, and recover data lost as a result of the event. Progent's security engineers can also perform a comprehensive forensic evaluation by examining event logs and utilizing other proven assessment tools. Progent's experience with security issues minimizes your downtime and permits Progent to recommend effective ways to prevent or mitigate new assaults.

Ransomware Removal and Restoration Expertise
Progent can provide the help of experienced ransomware recovery experts with the knowledge to reconstruct an environment victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. To find out more, visit ransomware removal and restoration expertise.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support staff are likely to take longer to recognize a break-in and are less able to organize a rapid and forceful response. The more lateral progress ransomware can make within a victim's network, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses to identify and isolate infected servers and endpoints and guard clean resources from being compromised. If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home (WFH) workers commonly utilize their own devices and often work in a unsecured physical space. This situation increases their vulnerability to cyber attacks and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user education, and the creation of security policies built on best practices. Progent's veteran team of at-home workforce solutions experts can help you to design, configure and manage an effective cybersecurity solution that guards vital IT resources in environments that include telecommuters.

Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the security and reliability of your computer environment, Progent's patch management services free up time for your IT team to focus on more strategic initiatives and tasks that deliver the highest business value from your information network. Find out more about Progent's patch management support services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's value-priced ProSight series of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to automate the entire threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you prove compliance with government and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has worked with leading backup product companies to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based offerings that deliver backup-as-a-service. All ProSight DPS products manage and monitor your backup processes and enable non-disruptive backup and rapid recovery of vital files, apps, images, and VMs. ProSight DPS lets you avoid data loss caused by hardware breakdown, natural calamities, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to determine which of these fully managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected application and enter your password you are asked to confirm your identity via a unit that only you have and that uses a different network channel. A broad selection of out-of-band devices can be used as this added means of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You can register multiple validation devices. For details about Duo identity validation services, visit Duo MFA two-factor authentication services for an at-home workforce.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's certified consultants can provide unique support in key areas of IT protection including:

Security Vulnerability Evaluation and Compliance Assessment
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network scans to reveal possible security problems. Progent has extensive skills with these and similar tools and can help your company to understand audit results and respond efficiently. Progent's certified security consultants also offer web software validation and can perform thorough evaluation of corporate-wide security to assess your organization's compliance with key worldwide security specifications such as HIPAA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless protection including in-place wireless appliances plus mobile handsets. Learn more information concerning Progent's Vulnerability Evaluation and Compliance Testing.

Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco CCIE engineers and Cisco CCNP experts can provide world-class consulting expertise for Cisco's entire family of security and Virtual Private Network products such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst Series switches. Find out additional details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.

Other Firewall and VPN Technologies
In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers companies of any size advanced engineering services for solutions from other important firewall and VPN suppliers. Progent's engineers can provide:

Stealth Intrusion Testing Consulting
Unannounced penetration testing is a key method for helping organizations to understand how vulnerable their IT environments are to potential attacks by revealing how well network security procedures and technologies stand up against planned but unpublicized intrusion attempts launched by veteran security engineers using advanced intrusion techniques. Find out more information about Progent's Penetration Testing Services.

Certified Information Security Manager Security Consulting Expertise
Certified Information Security Manager Consultants for Austin TexasCISM identifies the fundamental skills and worldwide standards of performance that information security professionals are required to master. It offers business management the confidence that consultants who have been awarded their accreditation possess the background and knowledge to offer effective security administration and consulting services. Progent can offer a CISM consultant to assist your organization in critical security areas such as data security governance, risk management, data protection process management, and incident response support.

Learn additional information about Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Support Expertise
CISSP Certified System Security Specialists for Austin TexasProgent's CISSP experts are security engineers who have been awarded CISSP certification as a result of demonstrated professional work, rigorous study, and formal examination. CISSP Certification indicates expertise in an international standard for IT security. American National Standards Institute has given the CISSP credential official recognition in the field of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity management procedures, security design and test systems, access permission methodology, software development security, operations security, physical security, encryption, communications, Internet security, and disaster recovery planning.

Find out the details about Progent's CISSP Support Expertise.

CISSP-ISSAP Premier Consultants for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Austin TexasProgent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP accreditation as a result of rigorous testing and substantial experience. field experience with information security architecture. ISSAP security experts possess in-depth understanding of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security consultants can assist your company with all aspects of architecture security.

Read more details about Progent's ISSAP Certified Protected System Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to follow modern system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical security solutions that balance your operational goals with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Professional Services
CISA Cybersecurity Auditor Engineers for Austin TexasThe Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that represents expertise in network security audit and control. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive examination overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit professional trained to assist companies in the fields of IS audit process, IT enforcement, network assets and architecture lifecycle, information technology support, protecting data assets, and disaster recovery planning.

Learn additional information about Progent's Certified Information Systems Auditor Support Expertise.

CRISC Network Risk Management Consultants
CRISC Network Risk Consultants for Austin TexasThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain IS controls to mitigate network risk. Progent offers the services of a CRISC-certified consultant to assist you to create and execute a business continuity plan based on industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget. Progent's network risk management services are complementary to the support provided by Progent's CISA-Premier consultants for impartially auditing your IS management design and also with the expertise of Progent's CISM experts for implementing company-wide security policies.

Learn additional details about Progent's CRISC Risk Mitigation Support.

GIAC Consulting Expertise
Security Consultants with GIAC Certification for Austin TexasGIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security professionals. GIAC's goal is to assure that an accredited professional possesses the knowledge necessary to provide services in critical categories of system, data, and program security. GIAC accreditations are acknowledged by companies and institutions throughout the world including United States NSA. Progent offers the expertise of certified consultants for all of the security services addressed within GIAC accreditation programs including assessing perimeters, incident response, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Services.

Get in Touch with Progent for Computer Security Help
If your organization is located in Austin Texas and you're trying to find network security help, call Progent at 800-993-9400 or refer to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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    NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart. Progent's roster of veteran IT experts can assist you to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you adhere to best practices for installing your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to verify compliance with information assurance standards and government mandates.

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    Progent's IT outsourcing services provide budget-friendly network consulting for small businesses. Whether it includes planning system architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building a web-based business solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support budgets to increase in a more moderate and manageable fashion than is possible by building up a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system architecture for your critical applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.

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    Progent's Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT protection through experienced design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft consultants can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is designed to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can help organizations of any size with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate smoothly from legacy releases of Virtual Machine Manager, design processes for building and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches, develop and refine PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere support.

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    Cisco has designed an extensive array of routers that includes routers designed to deliver the protection, bandwidth, and reliability required by customers from small offices to global enterprises. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved reliability and system uptime. Progent can show you how to select and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, including Cisco's 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Series Routers.

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    Progent's support services for patch management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, endpoints printers and scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.

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    DoubleTake/Carbonite Software offers a selection of tools designed to provide small and midsize companies a variety of cost-effective solutions for replicating and recovering business-critical applications such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite technology into small company information networks to create an advanced level of fault tolerance and business continuity capability at a budget-friendly cost.

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    Progent's Microsoft-certified consultants can provide in-depth support in deploying, operating and troubleshooting any edition of Microsoft Project Server and can deliver a wide range of cost-effective remote consulting services following proven best practices to assist organizations of any size to receive all the advantages of this powerful platform. Consulting support available from Progent include system planning, installation and migration, setting up secure collaboration among local and offsite users, network infrastructure optimization, and customized webinar training classes.

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    Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by providing centralized, cross-platform tracking of IT infrastructure installed throughout on-premises systems and private and public clouds. Progent's consulting group can provide advanced remote and onsite expertise to assist organizations of any size to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent can help your company to move to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.

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