For immediate remote help with computer security problems, companies in Austin Texas can find world-class troubleshooting from Progent's certified security engineers. Progent's remote support staff is available to offer fast and affordable help with security crises that threaten the viability of your IT network. Progent's accredited security consultants are premier to provide help for environments based on Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's wide selection of services encompasses firewall expertise, email security, protected system infrastructure, and business continuity planning. Progent's support staff has earned the world's top security certifications including Global Information Assurance Certification and Information System Security Architecture Professional (ISSAP).

Progent provides remote security support on a per-minute basis without minimum minutes and without extra fees for setup or off-hour service. By billing by the minute and by providing top-level help, Progent's billing model keeps expenses under control and avoids situations where quick fixes turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are less able to organize a quick and forceful defense. The more lateral progress ransomware can make inside a victim's system, the more time it takes to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware experts can help you to identify and isolate infected devices and protect clean assets from being compromised. If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Do We Do?
Cybersecurity ConsultantsIf you are currently experiencing a security emergency other than ransomware, visit Progent's Urgent Online Network Support to learn how to receive fast aid. Progent has a team of veteran cybersecurity specialists who offer online and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future attacks.

For organizations that have prepared in advance for a security breech, the step-by-step incident response model promoted by GIAC is Progent's recommended method of responding to a serious security penetration.

Introduction to Security Expertise
Coordinating data security and planning for restoring critical data and systems after a security breach demands a continual effort that entails an array of technologies and processes. Progent's certified security consultants can help your business at all levels in your efforts to safeguard your IT system, ranging from security evaluation to designing a comprehensive security strategy. Some areas covered by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Filtering of Email-Borne Attacks.

Planning and Building Protected Networks
Any organization should develop a carefully considered security plan that includes both proactive and responsive activity. The pre-attack strategy is a collection of steps that helps to minimize vulnerabilities. The reactive strategy specifies procedures to help security personnel to evaluate the losses caused by a breach, repair the damage, record the event, and restore business functions as quickly as feasible. Progent can advise you how to incorporate protection into your company processes. Progent can set up scanning utilities, define and implement a safe computer infrastructure, and recommend processes and policies that will enhance the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy secure online and mobile access to email and data, and install an efficient virtual private network (VPN).

If you are looking for an economical option for jobbing out your network security management, Progent's 24x7 Monitoring Services include continual online network tracking and quick response to problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and repair enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that comply with regulatory security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Restoration and Failure Analysis
Progent provides skill in recovering systems and devices that have been compromised, are quarantined, or have failed because of a security penetration. Progent can show you how to evaluate the damage caused by the breach, restore ordinary functions, and retrieve data lost owing to the attack. Progent's certified engineers can also manage a comprehensive forensic evaluation by going over activity logs and using a variety of advanced assessment tools. Progent's experience with security consulting minimizes your business disruption and permits Progent to propose effective measures to avoid or mitigate new assaults.

Ransomware Removal and Restoration Services
Progent can provide the services of seasoned ransomware recovery experts with the skills to rebuild an information system compromised by a ransomware virus like Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and restoration expertise.

Work-from-Home Cybersecurity Solutions
At-home employees typically use their own computers and often operate in a poorly secured physical environment. This increases their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of security policies based on best practices. Progent's seasoned team of Work-from-home support consultants can help your business to plan, deploy and manage a compliant security solution that protects critical IT assets in environments that incorporate remote workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT network. Besides optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that includes computer learning algorithms and expert services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be installed in a few minutes to guard endpoints against increasingly sophisticated assaults including ransomware, familiar and brand-new malware, trojan viruses, hacking tool sets, memory exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial incident response software activated by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-powered Extended Detection and Response consulting.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is an important component of any overall IT system security plan. Progent's security professionals can run extensive penetration tests without the knowledge of your company's internal network support resources. Stealth penetration testing uncovers whether current security monitoring systems such as intrusion incident alerts and event history monitoring are properly configured and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, missing patches, and unsound IT product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight series of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates SentinelOne's cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the entire threat progression including blocking, identification, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that addresses your company's specific requirements and that helps you prove compliance with government and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup operations and enable transparent backup and fast restoration of vital files/folders, applications, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss caused by equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a secured application and enter your password you are asked to confirm who you are on a device that only you have and that uses a separate network channel. A wide range of out-of-band devices can be used as this added form of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can save up to half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's seasoned consultants can provide world-class consulting support in vital facets of network protection including:

Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with security auditing tools like Microsoft Baseline Security Analyzer and LANguard for performing a variety of comprehensive network tests to identify possible security problems. Progent has broad skills with testing utilities and can assist you to understand assessment results and react appropriately. Progent's certified security consultants also can perform web application validation and can perform thorough assessments of corporate-wide security to assess your organization's compliance with important industry security specifications such as HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security including in-place wireless equipment plus portable handsets. Read additional details about Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting expertise for Cisco's complete range of security and Virtual Private Network (VPN) products such as PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, secure broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out more details about Cisco Security, VPN and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network (VPN) Consulting Services
In addition to being expert in a broad array of protection technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes top-level consulting for products from other important firewall and Virtual Private Network suppliers. Progent's engineers offer:

CISM Security Support Services
Certified Information Security Manager Consultants for Austin TexasCISM identifies the fundamental skills and worldwide standards of service that information technology security professionals are expected to achieve. CISM provides executive management the assurance that those who have earned their certification possess the experience and knowledge to provide effective security management and consulting support. Progent can offer a CISM-certified support professional to help your organization in critical security disciplines including data protection governance, risk management, data security program control, and crisis response support.

Find out more information concerning Progent's Certified Information Security Manager Security Consulting Services.

Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
CISSP Premier System Security Consultants for Austin TexasProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP certification as a result of demonstrated professional work, extensive study, and exhaustive examination. CISSP qualification recognizes mastery of an international standard for IT security. American National Standards Institute has given the CISSP credential accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise covered within CISSP include security administration procedures, security architecture and models, access control methodology, applications development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.

Learn the details about Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
CISSP Information Systems Security Architecture Professionals for Austin TexasProgent's ISSAP Certified cybersecurity experts have been awarded ISSAP status as a result of rigorous testing and substantial hands-on work with network security design. ISSAP security experts have acquired in-depth knowledge of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all aspects of secure network architecture.

Find out the details about Progent's ISSAP Accredited Secure System Infrastructure Consulting Services.

CISSP-ISSEP Certified Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your enterprise to utilize modern system security engineering theory and techniques in system development, review and evaluate system security designs according to cybersecurity engineering best practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, define efficient configuration strategies to provide protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's tolerance for risk.

Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor (CISA) Experts for Austin TexasThe Certified Information Systems Auditor credential is a recognized achievement that indicates mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an exhaustive test overseen by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier security audit consultant able to assist businesses in the areas of IS audit process, IT governance, network assets and infrastructure lifecycle, information technology support, safeguarding data assets, and disaster recovery planning.

Learn additional details about Progent's CISA Professional Expertise.

CRISC Risk Mitigation Experts
CRISC Risk Consultants for Austin TexasThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to design, implement, and support information system controls to mitigate risk. Progent offers the expertise of a CRISC-certified engineer to help your company to create and execute a workplace continuity or disaster recovery plan that follows leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and budgetary guidelines. Progent's network risk mitigation expertise is complementary to the services provided by Progent's CISA-Certified consultants for objectively auditing your IS management mechanisms and also with the services of Progent's CISM experts for designing security policies.

Read additional details about Progent's CRISC Risk Mitigation Services.

GIAC Support Services
Network Security Engineers with GIAC Certification for Austin TexasGlobal Information Assurance Certification was established in 1999 to validate the skill of network security engineers. GIAC's goal is to verify that an accredited security consultant has the skills appropriate to provide services in important areas of network, data, and software security. GIAC certifications are acknowledged by businesses and institutions throughout the world including United States NSA. Progent offers the expertise of GIAC certified consultants for any of the security disciplines addressed within GIAC certification topics such as assessing security systems, security incident handling, intrusion detection, web-based application security, and SIEM solutions.

Learn more information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Support
If your organization is situated in Austin Texas and you're trying to find computer security consulting expertise, telephone Progent at 800-993-9400 or see Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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    Progent's Microsoft-certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, install, and support a configuration of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, speed and manageability that your company needs.

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    Progent's Microsoft consultants can help you to evaluate the value of Lync Server 2010 for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition assist you to carry out a smooth migration to Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Exchange Server, Microsoft SharePoint, and Microsoft SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of MS Office applications, and offer webinar training and continuing technical support for Lync Server 2010 and other Microsoft technologies.

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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.

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    For small and midsize organizations, computer security and compliance is excessively complicated to stay ahead of but too dangerous to overlook. The world's biggest enterprises have been hacked, and the leading cloud service providers have on occasion been taken down. It seems like there's nowhere to hide. Progent has made it affordable for smaller companies to implement critical IT security tasks successfully by providing the benefit of billed time to the nearest minute with no minimum billing for online help. You have access to a seasoned computer consultant to provide just the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.

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