To get fast online help with computer security problems, companies in Austin, TX, have access to expert troubleshooting from Progent's certified security engineers. Progent's online support consultants are available to offer fast and economical help with security emergencies that are impacting the productivity of your information system. Progent's security engineers are certified to support environments based on Windows, Linux, Apple macOS and OS X, Solaris, and popular derivatives of UNIX. Progent's wide range of services addresses firewall configuration, email security, secure system architecture, and business continuity preparedness. Progent's support staff has been awarded the industry's most advanced security certifications including GIAC and CISSP.
Progent offers remote security assistance on a per-minute basis with no minimum call duration and without extra fees for setup or off-hour support. By billing per minute and by providing top-level expertise, Progent's pricing policy keeps expenses low and eliminates situations where quick solutions turn into major expenses.
We've Been Attacked: What Are We Supposed to Do Now?
In case you are currently faced with a security emergency, go to Progent's Urgent Online Network Support to learn how to get immediate aid. Progent has a team of seasoned cybersecurity experts who can provide remote and onsite support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future attacks.
For companies that have planned carefully for being hacked, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's recommended method of handling a serious security attack.
Introduction to Progent's Security Support Services
Coordinating computer protection as well as preparation for recovering vital data and functions after an attack demands a continual program that entails a variety of technologies and procedures. Progent's certified experts can help your organization at any level in your attempt to secure your IT system, ranging from security audits to designing a complete security program. Key areas covered by Progent's security consultants include Security Planning and Prevention, Information Recovery and Security Failure Analysis, and Outsourced Protection from Email-Borne Spam and Viruses.
Planning and Building Secure Environments
Every company should have a thoroughly thought out security plan that includes both proactive and responsive elements. The pre-attack strategy is a collection of precautions that works to reduce vulnerabilities. The reactive plan defines activities to help IT staff to evaluate the damage resulting from an attack, repair the damage, record the experience, and revive business functions as soon as feasible. Progent can advise you how to design protection into your business operations. Progent can configure scanning utilities, define and implement a safe IT infrastructure, and propose procedures and policies to optimize the safety of your computing environment. Progent's security professionals are ready to assist you to configure a firewall, deploy protected online and mobile connectivity to e-mail and information, and configure an efficient VPN.
If your company is interested in an economical way for outsourcing your network security administration, Progent's 24x7 Network Support Services include automated remote system monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that are compliant with regulatory data security standards. (Learn about Progent's Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
System Restoration and Failure Analysis
Progent offers expertise in restoring systems and computers that have been compromised, are in question, or have ceased to function because of a security breakdown. Progent can help evaluate the damage caused by the breach, return your company to normal functions, and retrieve information lost owing to the assault. Progent's certified specialists can also manage a comprehensive forensic evaluation by going over event logs and using a variety of advanced assessment tools. Progent's experience with security problems reduces your business disruption and allows Progent to recommend effective strategies to avoid or mitigate future assaults.
Ransomware Cleanup and Recovery Expertise
Progent can provide the help of seasoned ransomware recovery experts with the skills to reconstruct an information system damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or Locky. To find out more, see ransomware cleanup and restoration services.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight line of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire threat lifecycle including protection, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent action. Progent can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.
ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to a different hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's certified consultants can provide world-class consulting support in vital facets of IT security including:
Security Vulnerability Audits and Compliance Assessment
Progent offers experience with security evaluation software such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic network scans to uncover possible security problems. Progent has extensive experience with testing utilities and can help your company to analyze assessment reports and respond appropriately. Progent's certified security consultants also can perform web application testing and can perform thorough assessments of corporate-wide security to determine your company's compliance with key industry security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the strength of your wireless security including in-place wireless appliances plus portable devices. Read additional details concerning Progent's Information Risk Audits and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Support
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide world-class consulting services for Cisco's entire family of security and Virtual Private Network (VPN) products including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM, secure broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Read more details about Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.
Additional Firewall and Virtual Private Network (VPN) Solutions
Stealth Intrusion Testing Consulting
As well as supporting a wide range of protection technologies from Microsoft and Cisco, Progent can provide businesses of any size expert consulting for technologies from other important firewall and VPN vendors. Progent's engineers can provide:
Stealth intrusion checking is a vital technique for helping companies to understand how exposed their IT environments are to serious attacks by testing how effectively network protection processes and mechanisms stand up to authorized but unpublicized intrusion attempts instigated by seasoned security engineers using advanced hacking techniques. Get more information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Services
CISM identifies the basic skills and international standards of service that information security managers are expected to master. It offers business management the confidence that those who have been awarded their CISM have the experience and knowledge to offer effective security administration and engineering support. Progent can offer a CISM-certified support professional to help your enterprise in key security areas such as information security governance, vulnerability assessment, information security program management, and incident response management.
Get the details about Progent's Certified Information Security Manager Security Consulting Expertise.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP certification through verified experience, extensive study, and formal examination. CISSP Certification indicates mastery of an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of knowledge included within CISSP include security management practices, security design and test systems, connection control systems, software development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Find out more details concerning Progent's CISSP Consulting Expertise.
CISSP-ISSAP Premier Consultants for Secure Network Architecture
Progent's ISSAP Premier security experts have earned ISSAP status after thorough testing and significant hands-on work with information security design. ISSAP security experts have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can assist your business with all phases of architecture security.
Learn more information about Progent's ISSAP Accredited Protected Network Infrastructure Engineering Support.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to utilize current system security engineering principles and techniques in system development, review system security designs according to security engineering leading practices, create cohesive system designs that include compliant cybersecurity features for all critical system functions, develop efficient configuration strategies to deliver operational security, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational requirements with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Support Services
The Certified Information Systems Auditor accreditation is a recognized achievement that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass an exhaustive examination administered by the ISACA international professional association. Progent can provide the services of a CISA-Premier security audit consultant trained to help companies in the areas of IS audit process, IT enforcement, network assets and architecture planned useful life, information technology service delivery, protecting data assets, and disaster recovery preparedness.
Find out additional details about Progent's CISA Professional Expertise.
CRISC IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's skills to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to help your company to develop and execute a workplace continuity strategy that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and IT budget. Progent's network risk management services are a good fit the support available from Progent's CISA-Certified security engineers for impartially assessing your IT control mechanisms and with the expertise of Progent's CISM consultants for implementing company-wide security policies and procedures.
Find out more information concerning Progent's CRISC IT Risk Mitigation Support.
GIAC Support Expertise
GIAC was founded in 1999 to validate the knowledge of information technology security engineers. GIAC's mission is to assure that an accredited professional has the knowledge needed to deliver services in important categories of network, data, and application software security. GIAC certifications are acknowledged by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent can provide the assistance of GIAC certified security engineers for any of the security disciplines addressed within GIAC certification topics including auditing IT infrastructure, security incident handling, traffic analysis, web services security, and SIEM solutions.
Read more information about Progent's GIAC Information Assurance Expertise.
Get in Touch with Progent for Computer Security Help
If your company is situated in Austin or anywhere in the state of Texas and you're looking for cybersecurity consulting, call Progent at 800-993-9400 or go to Contact Progent.
Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area