Cybersecurity and Information Assurance Consulting
Austin Enterprise and Small Business IT Systems
To get fast online help with data security issues, businesses in Austin Texas have access to high-level troubleshooting from Progent's security engineers. Progent's online service staff is ready to provide effective and low-cost assistance with security problems that threaten the viability of your IT network. Progent's accredited security engineers are certified to support environments powered by Microsoft Windows, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can provide expert support for vital security and restoration technologies including AI-driven EDR (End Point Protection and Response), Managed Detection and Response, full system restoration testing, immutable backup, and off-premises backup. Progent's wide range of services addresses firewall technology, email filtering and encryption, secure network infrastructure, and business continuity planning. Progent's technical support staff has earned the world's top security certifications including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).
Progent provides online security support on a by-the-minute basis without minimum minutes and without additional charges for sign-up or off-hour service. By charging per minute and by providing world-class help, Progent's billing model keeps expenses low and eliminates situations where quick fixes result in big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when support personnel may take longer to recognize a break-in and are least able to organize a rapid and forceful defense. The more lateral movement ransomware can manage inside a target's network, the longer it will require to recover basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help you to take the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help you to locate and quarantine infected devices and protect undamaged resources from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Attacked: What Can We Do?
In case your business is now experiencing a security emergency other than ransomware, visit Progent's Urgent Online Technical Support to learn how to receive immediate assistance. Progent maintains a pool of certified cybersecurity specialists who offer online and on-premises assistance that includes containment, mitigation, restoration, forensics, and enhancement of your cybersecurity defense to guard against future exploits.
For businesses that have planned carefully for an attack, the formal post-attack response procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a serious security penetration.
Introduction to Progent's Security Support Services
Managing network security as well as preparation for recovering critical information and systems after an attack demands an on-going process that entails an array of technologies and processes. Progent's security experts can support your business at all levels in your efforts to safeguard your information network, from security assessments to creating a comprehensive security plan. Important technologies covered by Progent's experts include Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Based Attacks.
Designing and Building Protected Networks
Every business ought to have a thoroughly considered security strategy that incorporates both preventive and reactive activity. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The reactive strategy defines procedures to help IT personnel to inventory the damage resulting from an attack, repair the damage, record the experience, and restore business functions as soon as possible. Progent can show you how to incorporate protection into your business operations. Progent can install scanning utilities, define and execute a secure computer architecture, and propose processes and policies to optimize the safety of your network. Progent's security professionals are ready to assist you to configure a firewall, deploy safe online and mobile access to email and information, and install an effective VPN.
If your company is interested in an affordable option for outsourcing your security administration, Progent's 24x7 Network Support Options feature non-stop online server tracking and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that comply with government security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
System Recovery and Failure Analysis
Progent offers expertise in restoring systems and servers that have been hacked, are suspect, or have failed following a security attack. Progent can show you how to determine the losses resulting from the attack, return your company to ordinary functions, and recover information compromised as a result of the event. Progent's security engineers can also perform a comprehensive failure analysis by examining event logs and using other proven forensics tools. Progent's experience with security problems reduces your downtime and allows Progent to suggest effective ways to avoid or contain future attacks.
Ransomware Cleanup and Restoration Services
Progent can provide the help of experienced ransomware recovery experts with the knowledge to rebuild an IT network victimized by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, see ransomware removal and recovery expertise.
Work-from-Home Cybersecurity Solutions
Work-from-Home employees commonly utilize their own computers and often work in a unsecured physical environment. This multiplies their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive user education, and the creation of security policies built on best practices. Progent's seasoned team of Work-from-home support consultants can assist your business to plan, configure and maintain a compliant cybersecurity solution that guards critical IT assets in environments that include remote workers and hybrid workers.
Patch Management Services
Progent's managed services for patch management provide businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and tracking updates to your ever-evolving IT system. In addition to maximizing the security and reliability of your IT network, Progent's patch management services permit your in-house IT team to concentrate on more strategic projects and activities that derive maximum business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that includes computer learning algorithms and professional services to deliver enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated assaults such as ransomware, known and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, script misuse, invasive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne is always the first incident response tool deployed by Progent to gain control and visibility of a client's network at the outset of a ransomware recovery emergency. For additional information, see Progent's SentinelOne-based Extended Detection and Response (XDR) services.
Consulting Services for Horizon3.ai's NodeZero PEN Testing Platform
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, concurrent, programmable testing of your internal and perimeter network to help you identify, rank, fix, and verify security weaknesses before threat actors can exploit them. NodeZero pentests can strategically insert decoys called tripwires like fake files or credentials to find out when your network is currently being probed along common attack vectors. Tripwires provide sufficient information to make it possible to react quickly with your incident response workflows before an assailant can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal network so you can evaluate your present security posture. Progent can also help you to strengthen your existing network security and can assist you to design and deploy a unified cybersecurity ecosystem that simplifies management and delivers maximum protection for on-premises, cloud-based, and perimeter IT resources. To learn additional information about Progent's threat analysis services based on on NodeZero's pentest products, see Consulting Services for NodeZero's Penetration Test Platform.
Stealth Penetration Security Assessment Services
Stealth penetration checking is an important component of any overall IT system security strategy. Progent's security experts can perform extensive intrusion checks without the awareness of your company's in-house IT resources. Stealth penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event history monitoring are correctly configured and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-front attacks typical of the latest strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.
Progent's Low-Cost Managed Services for Information Security
Progent's low-cost ProSight line of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's next generation behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the entire malware attack progression including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's
ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup/restore product companies to create ProSight Data Protection Services, a selection of offerings that provide backup-as-a-service (BaaS). All ProSight DPS services manage and monitor your backup processes and allow transparent backup and fast restoration of critical files, applications, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware breakdown, natural disasters, fire, malware such as ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed services available in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these fully managed services are best suited for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to provide web-based control and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you log into a secured application and give your password you are asked to confirm who you are via a device that only you possess and that uses a separate network channel. A broad range of out-of-band devices can be used for this second form of ID validation including a smartphone or watch, a hardware token, a landline telephone, etc. You may designate several verification devices. To find out more about Duo two-factor identity validation services, see Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can eliminate up to half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Specialized Security Services Available from Progent
Progent's seasoned consultants offer unique specialized help in vital areas of IT security including:
Information Risk Audits and Security Compliance Assessment
Progent provides expertise with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of comprehensive network tests to identify potential security problems. Progent has broad experience with scanning utilities and can assist your company to understand assessment reports and respond appropriately. Progent's certified security engineers also offer web application validation and can perform expert assessments of enterprise-wide security to assess your organization's compliance with major industry security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless security including in-place wireless appliances plus mobile handsets. Find out additional information concerning Progent's Security Vulnerability Audits and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver world-class technical expertise for Cisco's complete range of protection and Virtual Private Network solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, and Catalyst family switches. Read more details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Help.
Additional Firewall and Virtual Private Network Technologies
In addition to being expert in a broad array of security technologies available from Microsoft and Cisco, Progent offers organizations of any size expert engineering services for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
- Palo Alto Networks PA-Series Firewalls Deployment and Support
- Check Point Expertise
- Barracuda CloudGen Firewall Consultants
- WatchGuard Technologies Help
- Juniper/NetScreen Deployment and Support
- SonicWall Consulting
- Fortinet FortiGate Firewall Deployment and Support
- Symantec Corp Engineering Services
Certified Information Security Manager identifies the basic skills and worldwide benchmarks of performance that computer security managers are expected to master. CISM offers executive management the confidence that consultants who have earned their certification have the experience and knowledge to provide efficient security management and consulting support. Progent can provide a CISM-certified consultant to assist your organization in critical security areas such as data security governance, vulnerability management, data security program management, and incident response support.
Learn additional details concerning Progent's Certified Information Security Manager Security Support Expertise.
CISSP Security Consulting Expertise
Progent's CISSP consultants are cybersecurity engineers who have earned CISSP accreditation through verified professional work, extensive study, and exhaustive testing. CISSP qualification indicates mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise included within CISSP include security management practices, security architecture and test systems, access permission methodology, software development security, business processes security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.
Learn additional information concerning Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Premier cybersecurity consultants are specialists who have earned ISSAP status after rigorous examination and substantial hands-on work with information security design. ISSAP security experts have acquired in-depth knowledge of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can assist your company with all aspects of secure network architecture.
Read the details concerning Progent's ISSAP Certified Protected System Architecture Engineering Services.
CISSP-ISSEP Certified Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security consultant to assist your organization to follow current system security engineering principles and techniques in system development, evaluate system security designs according to cybersecurity engineering best practices, create cohesive system designs that incorporate compliant cybersecurity features for all key system functions, develop efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend practical security solutions that balance your operational goals with your organization's risk tolerance.
Learn the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.
Certified Information Systems Auditor (CISA) Consulting Services
The Certified Information Systems Auditor accreditation is an important qualification that represents mastery in information system security audit and control. Certified by ANSI, the CISA accreditation has consultants pass an extensive examination overseen by the ISACA international professional association. Progent offers the services of a CISA-Premier security audit professional able to help companies in the areas of information systems audit services, IT enforcement, systems and infrastructure lifecycle, IT support, protecting information assets, and disaster recovery preparedness.
Get more details concerning Progent's Certified Information Systems Auditor Professional Expertise.
CRISC-certified Risk Mitigation Experts
The CRISC program was initiated by ISACA to verify a consultant's skills to plan, implement, and support IS controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a business continuity strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the support available from Progent's CISA-Certified consultants for impartially auditing your IT control mechanisms and also with the expertise of Progent's CISM support professionals for defining security policies.
Read the details about Progent's CRISC Network Risk Management Consulting.
GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was founded in 1999 to validate the skill of network security experts. GIAC's goal is to assure that an accredited professional possesses the skills necessary to provide services in vital areas of network, information, and software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States National Security Agency. Progent can provide the support of GIAC certified consultants for any of the security capabilities addressed under GIAC accreditation topics including auditing networks, incident response, traffic analysis, web services security, and security information and event management (SIEM) solutions.
Read additional information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Expertise
If your company is located in Austin Texas and you want cybersecurity help, telephone Progent at
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
An index of content::
24x7x365 Professional Microsoft Exchange
Exchange Server 2000 Upgrade Onsite Technical Support
Progent is among the most qualified network consulting firms for integrating e-mail solutions powered by Exchange 2000. Progent specializes in helping small and mid-size companies derive all the benefits of Microsoft Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Integration Services Dynamics GP/Great Plains
Microsoft GP/Great Plains Technical Consultant
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and ERP solution based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you can purchase only the functions you currently need, with the option to add clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains consulting engineers can help you install, configure and administer the latest release of Dynamics GP or migrate efficiently from an older release.
Access to External Support Databases Software Outsourcing Consultant
Problem Escalation Through Teamwork Upgrading
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world industry background, in the trenches of network support, performing a wide range of IT projects for a large mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not just world-class IT capability, but also a support engineer with field-tested methods for using computer knowledge to solve real-world IT problems efficiently.
Azure and SCDPM integration Engineers
Microsoft Azure AD configuration Developer Firms
Progent can assist you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across onsite and cloud resources.
Microsoft LCS Server 2007 Professional
Microsoft Live Communications Server Consultant
MS Office Communications Server provides IM and presence as part of an extensible, world-class solution offering advanced security, transparent integration with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers lower costs and elevated business efficiencies, enhanced worker productivity, and better intellectual property protection. MS Office Communications Server has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support and troubleshooting services for your Office Communications Server 2007 environment and can assist your organization to assess the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and carry out an efficient upgrade that will add significant strategic value to your IT system
Specialist Microsoft Teams video conferencing
Microsoft Teams Premium Specialist
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Development Firm Google Cloud hybrid integration
Amazon AWS hybrid cloud integration Programming
Progent can assist your IT team to plan and manage cost-effective environments that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that seamlessly combine on-premises resources as well as one or more public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Wi-Fi controllers patch management Consulting Services
Android patch management Services
Progent's managed services for software/firmware update management provide organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as switches and wireless access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
24/7/365 Meraki MR18 Access Point Online Consulting
Meraki Wireless AP Technical Support Services
Progent's Cisco Meraki wireless AP experts provide online and onsite support to help organizations of any size to design, install, maintain, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology including switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Computer Consultant Microsoft 365 Exchange migration
Microsoft 365 integration with on-premises environments Specialist
Microsoft 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email infrastructure to lower hardware expense and administrative overhead. You can configure Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote support to help your small businesses to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and IT budget, implement a non-disruptive migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your management team and users, and provide as-needed consulting and technical support.
Identity Verification Online Help
MFA and Single Sign-on (SSO) Engineer
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
CRISC Cybersecurity On-site Technical Support
Support and Help Risk Mitigation
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery plan in case of an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized consultants can also show you how to build an affordable, high-availability system solution that addresses reliability issues involving a wide array of infrastructure technologies and processes.
Email Polymorphic Virus Protection Consulting Services
Consultant Services ProSight Email Guard Outbound Email Encryption
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Microsoft Hyper-V 3.0 Virtual Machines Support and Setup
Virtual Server Administration Website Network Consulting
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can help your business to benefit from Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network costs and improve availability.
Wave 2 Wi-Fi controller Network Engineer
After Hours 9800-40 wireless controller Technology Consulting Services
Cisco's {Catalyst wireless controllers simplify the management of wireless networks by unifying the provisioning and management of Wi-Fi APs, tuning Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying threats and filtering traffic content according to user class and location. Progent can help you to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
Egregor ransomware recovery Consult
ransomware removal and file restore Specialist
Progent's ransomware experts can help your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Exchange Server Migration Technology Professional
Technology Professional Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft-certified consulting engineers can help you to assess the benefits of Exchange 2010 for your business and can assist you to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick ROI by improving your productivity, cutting the cost of equipment and support, simplifying administration, and integrating your key communications technologies.
ProSight ECHO Hybrid Cloud Data Backup Services Engineer
Cloud Backup Security Online Technical Support
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
Services CloudSuite 9.00
Infor SyteLine CloudSuite Personalization Consultant
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of experience helping manufacturing and service companies to simplify complicated supply chains and streamline critical processes to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite services that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, disaster recovery planning, and DBA services.
Consulting Services Microsoft Exchange Upgrade
Exchange Server 2003 Integration Support
Progent's certified professionals offer computer help and network consulting services for Exchange Server 2003, Microsoft Windows Server 2003, and for the entire family of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Exchange 2003 Server include planning, installation, project management, onsite and remote technical support, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
SBS 2008 Troubleshooting
SBS Premium Add-on Outsourcing
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but manageable IT network. The technical sophistication of the Microsoft .NET products included with Microsoft Small Business Server 2011 calls for a network support expert with hands-on background planning and building cohesive, end-to-end business network solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of background supporting computer systems founded on Microsoft products. This expertise ensures you results in installing, administering, and repairing IT solutions that include the Microsoft SBS Server package of servers and productivity software.
Crystal Reports Developer
24/7 Microsoft Certified Microsoft Report Builder Developer Firm
Progent can provide remote and onsite consulting to assist your organization with any facet of BI reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced BI solution. Progent's management reporting consultants can assist you to maintain your existing BI environment, assist you to upgrade reports from a discontinued reporting product to a modern one, and deliver as-needed online training to meet your specific requirements. Progent's business reporting consultants can provide expertise in all popular BI reporting and visualization tools such as the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, and Report Builder.
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