Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Austin Metro Area.
Progent locations in the Austin Metro Area
For immediate remote help with computer security problems, businesses in Austin, TX, have access to world-class support by contacting Progent's certified security professionals. Progent's remote service staff is ready to provide fast and affordable help with security emergencies that threaten the productivity of your IT network. Progent's security engineers are certified to provide help for systems powered by Microsoft Windows, Linux, Apple macOS and OS X, Sun Solaris, and major versions of UNIX. Progent's broad range of consulting services covers firewall technology, email security, secure network infrastructure, and disaster recovery planning. Progent's technical support team has been awarded the world's most advanced security accreditations including Certified Information Security Manager (CISM) and Information System Security Architecture Professional (ISSAP).
Progent provides online security assistance on a per-minute basis with no minimum call duration and without extra charges for sign-up or off-hour support. By charging by the minute and by providing world-class expertise, Progent's billing structure keeps expenses low and eliminates scenarios where quick solutions entail major expenses.
Our System Has Been Hacked: What Can We Do Now?
In case your business is currently fighting a network security emergency, refer to Progent's Emergency Remote Network Support to see how to receive fast assistance. Progent has a team of seasoned cybersecurity specialists who offer online and onsite support that includes threat containment, mitigation, restoration, forensics, and enhancement of your cybersecurity profile to guard against future attacks.
For organizations that have prepared beforehand for an attack, the formal post-attack response procedure outlined by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a serious security attack.
Overview of Progent's Security Services
Coordinating data security and preparation for recovering vital information and systems following an attack requires a continual program involving a variety of tools and procedures. Progent's certified security professionals can assist your business at whatever level in your efforts to safeguard your IT system, from security assessments to designing a comprehensive security program. Key technologies covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Threats.
Planning and Building Secure Environments
Any business ought to develop a carefully thought out security plan that incorporates both proactive and reactive activity. The proactive strategy is a set of steps that works to minimize vulnerabilities. The post-attack strategy specifies procedures to assist security staff to assess the losses caused by a breach, repair the damage, document the event, and restore network functions as soon as possible. Progent can advise you how to build protection into your business operations. Progent can set up scanning utilities, create and build a safe IT architecture, and propose procedures and policies that will enhance the safety of your network. Progent's security experts are ready to help you to configure a firewall, design secure remote access to email and information, and configure an efficient virtual private network (VPN).
If your company is looking for an economical way for jobbing out your security management, Progent's 24x7 Network Support Options feature non-stop online system monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud infrastructure and that comply with government data security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services enterprise hybrid cloud solutions.)
Data Restoration and Security Forensics
Progent provides expertise in restoring systems and devices that have been hacked, are quarantined, or have failed as a result of a security penetration. Progent can help evaluate the losses caused by the breach, return your company to ordinary functions, and retrieve information lost as a result of the attack. Progent's security engineers can also manage a thorough failure evaluation by going over activity logs and using other proven forensics tools. Progent's background with security problems reduces your off-air time and allows Progent to suggest efficient ways to avoid or contain future attacks.
Ransomware Cleanup and Recovery Expertise
Progent offers the services of proven ransomware recovery consultants with the skills to restore a network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock. To learn more, visit ransomware removal and recovery expertise.
Progent's Fixed-price Managed Services for Information Security
Progent's low-cost ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to manage the entire malware attack progression including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate attention. Progent can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.
ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware virtual machine images/. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Backup.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top data security vendors to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.
Specialized Security Services Offered by Progent
Progent's certified engineers offer unique specialized help in key areas of network protection such as:
Security Vulnerability Audits and Security Compliance Assessment
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network tests to uncover possible security gaps. Progent has broad skills with these and similar tools and can help you to analyze assessment results and react appropriately. Progent's security engineers also provide web software testing and can conduct expert evaluation of enterprise-wide security to determine your company's compliance with key global security specifications including FISMA, NIST, and ISO. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as mobile handsets. Get the details concerning Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver in-depth consulting expertise for Cisco's complete range of protection and Virtual Private Network (VPN) solutions such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected high-speed and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Find out the details about Cisco Protection, Virtual Private Network and Aironet Wireless Support.
Other Firewall and VPN Solutions
Stealth Penetration Checking Services
As well as being expert in a wide array of security technologies from Microsoft and Cisco, Progent can provide companies of all sizes advanced consulting for products from other popular firewall and Virtual Private Network suppliers. Progent's engineers can provide:
Unannounced intrusion testing is a valuable technique for helping businesses to determine how exposed their information systems are to real-world threats by revealing how thoroughly network security procedures and mechanisms stand up against planned but unpublicized intrusion attempts launched by seasoned security specialists using the latest intrusion methods. Read more information concerning Progent's Penetration Testing Services.
Certified Information Security Manager (CISM) Security Support Services
Certified Information Security Manager defines the fundamental competencies and worldwide benchmarks of performance that IT security managers are expected to achieve. CISM provides business management the assurance that consultants who have been awarded their certification possess the background and skill to offer efficient security management and engineering support. Progent can provide a CISM support professional to help your organization in critical security areas such as data security governance, risk assessment, information protection program management, and incident response support.
Find out more details about Progent's Certified Information Security Manager (CISM) Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Services
Progent's CISSP consultants are security specialists who have been awarded CISSP status through demonstrated professional work, extensive study, and exhaustive testing. CISSP qualification recognizes expertise in an international standard for IT security. ANSI has given the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included under CISSP include security management procedures, security architecture and models, access control systems, software development security, business processes security, hardware security, encryption, communications, Internet security, and business continuity planning.
Get additional details about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Qualified Consultants for Secure System Architecture
Progent's ISSAP certified cybersecurity consultants are specialists who have been awarded ISSAP accreditation following thorough testing and significant hands-on work with information security design. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-qualified security consultants can assist your company with all aspects of secure network architecture.
Read additional details about Progent's ISSAP Accredited Secure System Architecture Engineering Services.
CISSP-ISSEP Qualified Security Engineering Experts
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering theory and techniques in system development, evaluate system security designs based on security engineering leading practices, create viable system designs that include compliant security mechanisms for all key system functions, develop effective design strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Professional Services
The Certified Information Systems Auditor accreditation is a recognized qualification that represents expertise in information system security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates undergo a comprehensive examination overseen by the ISACA professional group. Progent can provide the services of a CISA-certified security consultant trained to help companies in the fields of information systems audit process, information technology governance, network assets and architecture planned useful life, IT service delivery, protecting information resources, and business continuity planning.
Get more details about Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC Network Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify a consultant's skills to plan, implement, and support information system controls to mitigate risk. Progent offers the services of a CRISC-certified consultant to help your company to create and execute a workplace continuity or disaster recovery plan based on leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget. Progent's risk mitigation services are a good fit the services available from Progent's CISA-certified security engineers for impartially evaluating your IS control mechanisms and with the expertise of Progent's CISM-certified experts for defining security policies and procedures.
Get more information concerning Progent's CRISC-certified Network Risk Management Expertise.
GIAC Support Expertise
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security professionals. GIAC's mission is to assure that an accredited professional has the skills appropriate to provide support in key categories of network, data, and program security. GIAC accreditations are recognized by companies and government organizations throughout the world including U.S. National Security Agency (NSA). Progent offers the expertise of certified security engineers for any of the network security disciplines covered under GIAC certification topics including assessing perimeters, security incident handling, intrusion detection, web application security, and SIEM solutions.
Learn additional details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Help
If your business is situated in Austin or anywhere in the state of Texas and you're looking for computer security support services, call Progent at 800-993-9400 or go to Contact Progent.