For fast online assistance with data security problems, companies in Austin Texas have access to expert support from Progent's security professionals. Progent's online support staff is ready to offer fast and low-cost help with security problems that are impacting the viability of your network. Progent's accredited security consultants are premier to support environments based on Microsoft, Linux, macOS and OS X, Sun, and popular derivatives of UNIX. Progent's wide range of services covers firewall configuration, email security, protected system infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the industry's most advanced security credentials including Global Information Assurance Certification and CISSP.

Progent offers remote security support services on a by-the-minute model without minimum times and without extra charges for setup or after hours support. By charging per minute and by delivering top-level support, Progent's billing policy keeps costs low and avoids scenarios where simple solutions turn into major charges.

We've Been Hacked: What Should We Do Now?
Cybersecurity ConsultingIf your network is now fighting a security crisis, visit Progent's Emergency Remote Network Help to find out how to get fast assistance. Progent maintains a pool of seasoned network security experts who can provide remote and onsite assistance that includes threat containment, mitigation, restoration, forensics, and enhancement of your security profile to protect against future attacks.

For businesses who have prepared carefully for being hacked, the step-by-step incident response procedure outlined by Global Information Assurance Certification is Progent's approved method of reacting to a serious security attack.

Overview of Security Expertise
Managing network security plus planning for restoring vital data and systems after an attack requires a continual process that entails an array of technologies and processes. Progent's security professionals can assist your organization at whatever level in your efforts to safeguard your information system, ranging from security audits to designing a comprehensive security plan. Some technologies covered by Progent's experts include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Threats.

Designing and Implementing Protected Environments
Every business ought to develop a carefully thought out security plan that incorporates both preventive and responsive activity. The pre-attack strategy is a set of steps that works to reduce security gaps. The post-attack plan defines procedures to help security staff to evaluate the damage resulting from an attack, repair the damage, document the event, and revive business functions as quickly as possible. Progent can show you how to design security into your company operations. Progent can configure auditing software, create and implement a safe IT architecture, and recommend procedures and policies to maximize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy protected online and mobile connectivity to email and information, and configure an efficient virtual private network (VPN).

If your company is looking for an economical option for outsourcing your security management, Progent's 24x7 Monitoring Packages include non-stop online network tracking and fast resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that combine physical and cloud resources and that comply with government and industry security standards. (Learn about Progent's Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Recovery and Security Forensics
Progent has expertise in recovering networks and devices that have been compromised, are in question, or have ceased to function following a security breach. Progent can show you how to assess the damage caused by the attack, restore normal functions, and recover data compromised owing to the breach. Progent's certified specialists can also manage a comprehensive forensic evaluation by going over activity logs and using a variety of proven forensics tools. Progent's background with security consulting reduces your off-air time and permits Progent to suggest efficient strategies to prevent or contain new attacks.

Ransomware Removal and Restoration Services
Progent can provide the help of proven ransomware recovery consultants with the knowledge to rebuild a network victimized by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky. For more information, see ransomware removal and recovery expertise.

Patch Management Services
Progent's support services for patch management offer businesses of any size a versatile and affordable alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your dynamic information system. In addition to optimizing the security and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based machine learning technology to defend endpoints and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast restoration of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved easily to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified security engineers can provide unique consulting support in key facets of network protection such as:

Information Risk Audits and Compliance Assessment
Progent offers experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of automatic system tests to uncover possible security problems. Progent has extensive experience with scanning tools and can help your company to analyze assessment results and respond efficiently. Progent's certified security engineers also can perform web application testing and can conduct thorough assessments of enterprise-wide security to assess your company's compliance with important industry security specifications including HIPAA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection including stationary wireless appliances as well as portable handsets. Read more information concerning Progent's Security Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide world-class technical expertise for Cisco's complete range of protection and Virtual Private Network solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get additional details about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Additional Firewall and VPN Consulting Services
In addition to being expert in a wide range of security technologies available from Microsoft and Cisco, Progent can provide organizations of all sizes advanced consulting for products from other popular firewall and VPN vendors. Progent's engineers offer:

Stealth Penetration Testing Services
Unannounced penetration testing is a key technique for allowing organizations to find out how vulnerable their IT systems are to real-world threats by testing how effectively network protection policies and mechanisms hold up against authorized but unannounced intrusion attempts instigated by veteran security specialists utilizing the latest hacking techniques. Read additional details about Progent's Penetration Testing Services.

CISM Security Consulting Services
Certified Information Security Manager (CISM) Engineers for Austin TexasCertified Information Security Manager (CISM) defines the fundamental competencies and worldwide benchmarks of service that computer security professionals are required to master. It offers executive management the assurance that those who have been awarded their accreditation possess the experience and knowledge to provide effective security management and engineering services. Progent can provide a CISM-certified support professional to help your organization in vital security areas including information protection governance, vulnerability management, information protection process management, and crisis response management.

Read the details about Progent's CISM Security Support Expertise.

CISSP Security Consulting Expertise
CISSP Certified Network Security Professionals for Austin TexasProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP certification as a result of demonstrated experience, rigorous study, and formal examination. CISSP qualification indicates expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of expertise covered under CISSP include security management practices, security architecture and models, access permission methodology, software development security, business processes security, physical security, cryptography, telecommunications, Internet security, and disaster recovery planning.

Read more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Austin TexasProgent's ISSAP Certified security experts are specialists who have been awarded ISSAP status following thorough testing and significant hands-on work with network security architecture. ISSAP security experts have in-depth knowledge of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of secure network architecture.

Get additional information concerning Progent's ISSAP Accredited Protected System Architecture Engineering Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize current system security engineering principles and processes in system development, review system security designs according to security engineering leading practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, define effective configuration strategies to provide operational security, perform in-depth risk analysis, and recommend practical security models that balance your operational goals with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Consulting Services
Certified Information Systems Auditor (CISA) Engineers for Austin TexasThe CISA accreditation is a recognized achievement that signifies expertise in network security audit and control. Accredited by ANSI, the CISA accreditation has consultants undergo a comprehensive test administered by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security audit professional trained to assist companies in the areas of information systems audit process, information technology governance, network assets and architecture lifecycle, IT service delivery, protecting information assets, and business continuity preparedness.

Get more information concerning Progent's CISA Consulting Expertise.

CRISC-certified IT Risk Management Experts
CRISC-certified Network Risk Consultants for Austin TexasThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and support information system control mechanisms to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to help you to develop and carry out a business continuity plan that follows industry best practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget. Progent's network risk management services are complementary to the support provided by Progent's CISA-Premier consultants for objectively auditing your IT management mechanisms and also with the expertise of Progent's CISM-certified consultants for implementing company-wide security policies.

Learn additional information concerning Progent's CRISC-certified Risk Management Consulting.

GIAC (Global Information Assurance Certification) Support Services
Security Consultants with Global Information Assurance Certification for Austin TexasGlobal Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security experts. GIAC's goal is to make sure that a certified professional has the knowledge necessary to deliver services in important categories of system, data, and program security. GIAC accreditations are recognized by businesses and government organizations all over the world including U.S. NSA. Progent can provide the assistance of GIAC certified consultants for all of the security disciplines addressed within GIAC accreditation programs such as assessing security systems, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Find out additional information about Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Computer Security Help
If your company is situated in Austin Texas and you're trying to find cybersecurity help, call Progent at 800-993-9400 or go to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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  • Altaro VM Backup Live Backup Network Consultant
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    Altaro VM Backup software offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and VMware vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of services to help you to design, deploy, manage and troubleshoot a backup/restore system based on Altaro VM Backup software.

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    After Hours Microsoft Virtual PC for Mac Engineer

    For companies that have a combination of Apple Mac and Microsoft Windows desktops, there are two popular solutions for running Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based PC to run Windows applications and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so that you are able to run Windows software directly. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these solutions for running Microsoft Windows programs on your Macs and can in addition assist you to evaluate and configure third-party solutions for Windows platform emulation.

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    Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level platform that enables small businesses to transition from the older physical in-house datacenter to the contemporary hybrid networking paradigm that includes local and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to determine the possible productivity and cost benefits of migrating to WS 2012 R2 and adopting a hybrid on-premises/cloud-based design for your network ecosystem. Progent offers comprehensive project management support so you can plan and execute an efficient migration to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers as-needed consulting help, technical support, and training.

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    Network Consultants SCVMM 2012 Live Migration

    Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize maximum return on investment.

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    Progent's certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.

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    Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports popular smart phones and tablets, allows single login with Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies reporting, includes new Workflows, expands the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to resolve the many technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will optimize the return on your investment in this powerful platform.

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    Progent's Cisco-certified Catalyst 802.11ax Access Point consultants can provide economical remote and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).

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    Progent can assist you to design and carry out a smooth migration from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD DS and Azure AD Connect to centralize identity and access management across on-premises and Azure resources.

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    Progent's SonicWall firewall consultants can help you deploy, manage, and tune SonicWall firewall/VPN devices including the current SonicWall TZ and NSa Series of appliances and the older SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete security plan and design security into your corporate practices.

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    Solaris Security Firms

    If your business operates a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier consultants can assist your entire organization in a wide range of security topics such as security administration procedures, security architecture and models, access management products and methodology, software development security, business processes security, physical security, communications, network and web security, and disaster recovery planning. CISM and CISSP stipulate the core skills and international standards of performance that network security professionals are required to possess. These accreditations provide IT management the assurance that consultants who have earned their CISM or CISSP certification have the background and knowledge to offer world-class security support and consulting services.

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    For large organizations, Progent can leverage internal IT groups by providing extensive experience in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the national or global enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise network management. Progentís enterprise support services include company-wide security, remote branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class support for multi-site office environments powered by Enterprise Windows. Progent can provide on-site engineers and specialists to help with a site relocation or branch move, or a system architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.

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    Small Office Network Installation

    For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting services, call 800-993-9400 or e-mail

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  • Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has demonstrated a talent for developing sophisticated IT solutions while working as a network architect, programmer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major corporations.

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    Award Winning IT Services Mac Security Audits

    Progent's certified security consultants can show you how to secure your Mac environment through expert support offerings including running security tests, recovery from virus and worm attacks, configuring firewalls, implementing secure remote and mobile connectivity, deploying automated software for defense against viruses, spam, and malware, and creating a company-wide security plan appropriate for the particular objectives of your corporate information system.

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  • Microsoft Certified Partner SQL Server 2014 Resource Governance Remote Support Services
    Microsoft Certified Expert SQL Server 2014 In-memory ColumnStore Support and Integration

    SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as planning, configuration, administration, remediation, and application development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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