For immediate remote assistance with network security issues, companies in Austin Texas can find world-class support by contacting Progent's security engineers. Progent's online service staff is available to provide effective and economical help with security emergencies that threaten the productivity of your IT network. Progent's security consultants are premier to support systems based on Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can deliver expert guidance for key security and recovery solutions including AI-based End Point Protection and Response, Managed Detection and Response, complete system restore validation and testing, immutable backup, and off-site backup. Progent's broad selection of consulting services encompasses firewall configuration, email filtering and encryption, secure system infrastructure, and disaster recovery planning. Progent's technical support staff has been awarded the world's top security credentials including Global Information Assurance Certification and Information System Security Architecture Professional.
Progent provides remote security assistance on a per-minute model without minimum minutes and no additional fees for setup or off-hour service. By charging by the minute and by delivering world-class help, Progent's billing policy keeps costs low and eliminates situations where quick fixes entail major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel are likely to be slower to recognize a break-in and are least able to mount a quick and coordinated defense. The more lateral progress ransomware can manage within a victim's system, the longer it will require to recover core IT services and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to guide you to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware engineers can help you to identify and isolate breached devices and protect clean assets from being penetrated. If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Are We Supposed to Do?
If you are now fighting a security emergency other than ransomware, visit Progent's Urgent Remote Computer Help to see how to get immediate aid. Progent has a team of veteran cybersecurity experts who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.
For organizations who have planned in advance for being hacked, the formal post-attack handling model outlined by GIAC is Progent's approved method of handling a major security penetration.
Introduction to Progent's Security Services
Managing computer security and planning for restoring critical information and systems following a security breach demands a continual program that entails a variety of tools and processes. Progent's certified security professionals can support your organization at any level in your efforts to safeguard your information system, from security evaluation to creating a comprehensive security plan. Some areas supported by Progent's experts include Security Planning and Implementation, Data Recovery and Security Forensics, and Managed Protection from Email-Borne Threats.
Planning and Building Protected Environments
Every business should develop a carefully thought out security plan that includes both preventive and responsive steps. The proactive plan is a set of precautions that works to reduce security gaps. The reactive plan defines procedures to assist IT personnel to assess the damage caused by an attack, repair the damage, document the experience, and revive business activity as soon as feasible. Progent can advise you how to design protection into your business processes. Progent can configure auditing utilities, create and implement a safe IT architecture, and propose procedures and policies that will enhance the protection of your computing environment. Progent's security experts are ready to help you to configure a firewall, design safe offsite access to e-mail and information, and configure an efficient virtual private network.
If your company is interested in an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature non-stop online network monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, manage and repair enterprise hybrid cloud solutions that incorporate physical and cloud hosted resources and that are compliant with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)
System Recovery and Failure Analysis
Progent provides expertise in restoring systems and servers that have been hacked, are in question, or have stopped working because of a security breach. Progent can show you how to determine the damage caused by the assault, restore ordinary business operations, and recover data compromised owing to the breach. Progent's security specialists can also perform a comprehensive forensic evaluation by going over event logs and utilizing other advanced assessment techniques. Progent's background with security consulting reduces your downtime and permits Progent to suggest efficient ways to avoid or mitigate future attacks.
Ransomware Cleanup and Restoration Consulting
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to restore an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. For more information, see ransomware removal and recovery services.
Work-from-Home (WFH) Cybersecurity Expertise
At-home workers commonly use their personal computers and usually work in a unsecured physical space. This situation increases their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user education, and the development of policies based on best practices. Progent's veteran group of Work-from-home support consultants can help your business to plan, implement and maintain an effective security solution that protects critical IT resources in networks that incorporate at-home workers.
Patch Management Services
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your dynamic IT network. Besides optimizing the security and functionality of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management stack that includes AI algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to protect endpoints against increasingly sophisticated assaults such as ransomware, familiar and zero-day malware, trojans, hacking toolkits, RAM exploits, script misuse, invasive macros, and living-off-the-land attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the first endpoint response tool deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response expertise.
Expertise with Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, concurrent, programmable assessment of your network so you can find, prioritize, remediate, and confirm cybersecurity vulnerabilities before threat actors can take advantage of them. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent's NodeZero experts can also help you to harden your existing network security and can help you to plan and implement a cohesive cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn more information about Progent's threat analysis services based on on NodeZero's pentest products, see Consulting Services for NodeZero's PEN Test Products.
Stealth Penetration (PEN) Security Testing Services
Stealth intrusion checking is a key part of any comprehensive IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event history monitoring are properly configured and consistently monitored. Progent can provide continuous autonomous penetration testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks typical of modern strains of ransomware. Get additional information about Progent's Stealth PEN Assessment Consultants.
Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior analysis technology to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the complete threat progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with government and industry information protection regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has worked with leading backup product vendors to produce ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and enable transparent backup and fast recovery of important files, applications, system images, and VMs. ProSight DPS helps your business recover from data loss caused by equipment failures, natural calamities, fire, malware such as ransomware, human error, ill-intentioned insiders, or software glitches. Managed services in the ProSight Data Protection portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight MSP360 Hybrid Backup. Your Progent service representative can assist you to identify which of these fully managed services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With 2FA, whenever you log into a protected application and give your password you are asked to verify your identity via a device that only you possess and that uses a separate network channel. A wide selection of devices can be utilized for this added form of authentication including a smartphone or watch, a hardware token, a landline phone, etc. You may designate several validation devices. To find out more about ProSight Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains and warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's veteran consultants can provide unique consulting support in key areas of computer security including:
Information Risk Audits and Compliance Assessment
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer or LANguard for conducting a variety of comprehensive network scans to identify possible security problems. Progent has broad skills with these and similar utilities and can assist your company to understand audit reports and respond efficiently. Progent's certified security consultants also can perform web application testing and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with key worldwide security standards such as HIPAA, NIST, and ISO. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances as well as mobile handsets. Read more details about Progent's Information Risk Audits and Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can provide in-depth technical support for Cisco's entire range of security and Virtual Private Network products such as PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed access points, and Catalyst Series switches. Find out more information about Cisco Security, VPN and Aironet Wireless Support.
Other Firewall and Virtual Private Network Consulting Services
As well as being expert in a broad range of protection technologies from Microsoft and Cisco, Progent can provide businesses of any size expert engineering services for products from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:
Get additional information about Progent's CISM Security Consulting Expertise.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP status through verified professional work, rigorous study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Fields of expertise covered under CISSP include cybersecurity administration procedures, security design and models, connection permission methodology, software development security, operations security, hardware security, encryption, communications, network security, and business continuity planning.
Read more information about Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure System Architecture
Progent's ISSAP Premier cybersecurity experts have been awarded ISSAP status following rigorous testing and significant hands-on work with network security design. ISSAP consultants possess in-depth understanding of access control mechanisms and methodologies, phone system and network security, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security consultants can help your company with all phases of architecture security.
Learn more information concerning Progent's ISSAP Accredited Secure Network Infrastructure Engineering Services.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize current system security engineering principles and processes in system development, review system security designs according to security engineering best practices, create viable system designs that include compliant security mechanisms for all key system functions, define effective design strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity models that balance your operational goals with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
Certified Information Systems Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that represents mastery in network security auditing. Certified by ANSI, the CISA accreditation has consultants pass an extensive test overseen by the ISACA international professional group. Progent offers the services of a CISA-Certified security audit professional trained to help businesses in the fields of IS audit services, information technology enforcement, systems and infrastructure planned useful life, IT service delivery, safeguarding data assets, and disaster recovery preparedness.
Get additional details about Progent's CISA Professional Expertise.
CRISC-certified Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity strategy based on industry best practices promoted by CRISC and geared to align with your company's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management services are complementary to the support provided by Progent's CISA-Certified security engineers for impartially evaluating your IS management design and also with the expertise of Progent's CISM consultants for designing company-wide security policies.
Find out the details concerning Progent's CRISC Network Risk Mitigation Consulting.
GIAC Support Expertise
GIAC was founded in 1999 to certify the skill of network security experts. GIAC's mission is to make sure that a certified security consultant has the knowledge necessary to provide services in key areas of system, data, and application security. GIAC accreditations are recognized by businesses and institutions throughout the world including U.S. NSA. Progent offers the help of GIAC certified professionals for all of the security disciplines addressed under GIAC accreditation topics including assessing perimeters, security incident handling, intrusion detection, web services security, and SIEM solutions.
Read additional information concerning Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Support
If your organization is situated in Austin Texas and you need network security help, call Progent at
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
City | Address | Phone | Link |
Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |