To get immediate online assistance with network security issues, businesses in Austin Texas have access to expert expertise from Progent's security professionals. Progent's remote support consultants are available to provide effective and low-cost help with security problems that threaten the productivity of your information system. Progent's accredited engineers are certified to provide help for systems powered by Microsoft, Linux, Apple macOS and OS X, Sun, and major versions of UNIX. Progent's broad selection of consulting services addresses firewall expertise, email filtering and encryption, secure system infrastructure, and disaster recovery planning. Progent's support staff has been awarded the industry's most advanced security credentials including GIAC (Global Information Assurance Certification) and Information System Security Architecture Professional.

Progent offers online security support on a per-minute model with no minimum call duration and no extra charges for sign-up or off-hour support. By charging per minute and by delivering top-level expertise, Progent's pricing structure keeps costs under control and eliminates scenarios where simple solutions result in major charges.

We've Been Hacked: What Are We Supposed to Do?
Network Security ConsultantsIf your network is now faced with a network security crisis, refer to Progent's Emergency Remote Technical Help to see how to receive fast aid. Progent maintains a pool of seasoned network security specialists who can provide online and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future attacks.

For companies who have planned in advance for being hacked, the step-by-step incident handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of reacting to a major security attack.

Overview of Progent's Security Support Services
Managing data protection as well as preparedness for restoring vital data and systems after an attack demands an on-going program involving an array of technologies and processes. Progent's certified security professionals can help your business at any level in your efforts to safeguard your information system, ranging from security evaluation to creating a complete security plan. Key areas supported by Progent's security consultants include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Managed Protection from Email-Borne Attacks.

Planning and Building Secure Environments
Any company ought to have a thoroughly considered security strategy that includes both proactive and reactive elements. The pre-attack strategy is a collection of steps that works to minimize vulnerabilities. The reactive strategy defines activities to assist IT personnel to inventory the damage caused by an attack, repair the damage, document the experience, and restore business activity as soon as possible. Progent can show you how to incorporate protection into your business operations. Progent can configure scanning utilities, create and build a safe computer architecture, and propose procedures and policies that will enhance the safety of your information system. Progent's security experts are available to help you to configure a firewall, design protected offsite access to e-mail and data, and configure an effective virtual private network.

If your company is looking for an affordable way for jobbing out your network security administration, Progent's 24x7 Network Support Options feature non-stop remote server monitoring and fast resolution of problems.

Hybrid Cloud Solutions
Progent can assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that include physical and cloud hosted infrastructure and that comply with government data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Restoration and Security Forensics
Progent provides expertise in recovering networks and devices that have been compromised, are quarantined, or have ceased to function because of a security breach. Progent can help evaluate the damage resulting from the attack, return your company to ordinary functions, and retrieve information lost as a result of the assault. Progent's security specialists can also manage a comprehensive failure evaluation by examining event logs and using other advanced assessment tools. Progent's experience with security problems minimizes your business disruption and allows Progent to recommend efficient strategies to prevent or mitigate future assaults.

Ransomware Cleanup and Restoration Consulting
Progent offers the help of seasoned ransomware recovery consultants with the skills to restore an environment that has suffered an attack by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration expertise.

Work-from-Home Security Expertise
At-home workers commonly utilize their personal devices and often work in a unsecured physical environment. This increases their susceptibility to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the development of security policies based on best practices. Progent's seasoned team of telecommuter support experts can help you to design, configure and manage a compliant security solution that guards vital IT resources in environments that include an at-home workforce.

Patch Management Services
Progent's managed services for patch management offer organizations of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information network. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services allow your IT team to concentrate on more strategic projects and activities that derive the highest business value from your information network. Find out more about Progent's software/firmware update management support services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the entire threat progression including blocking, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with advanced backup technology companies to create ProSight Data Protection Services, a family of management offerings that provide backup-as-a-service. All ProSight DPS products manage and track your backup processes and allow non-disruptive backup and fast recovery of vital files, apps, system images, plus virtual machines. ProSight DPS helps you avoid data loss resulting from equipment breakdown, natural calamities, fire, malware like ransomware, user error, malicious insiders, or application glitches. Managed services in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a protected application and give your password you are requested to verify your identity on a unit that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be used as this added form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate several verification devices. To learn more about Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains and warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's security engineers offer unique specialized help in key facets of IT security such as:

Security Vulnerability Evaluation and Compliance Testing
Progent offers experience with information risk evaluation utilities like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network tests to reveal possible security problems. Progent has broad skills with these utilities and can assist your company to understand audit results and react efficiently. Progent's security consultants also offer web application testing and can conduct thorough assessments of enterprise-wide security to determine your company's compliance with key industry security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment as well as mobile devices. Learn additional details about Progent's Vulnerability Audits and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals can provide in-depth technical expertise for Cisco's entire family of protection and Virtual Private Network (VPN) solutions including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Read the details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Expertise.

Other Firewall and Virtual Private Network Technologies
In addition to being expert in a broad range of protection technologies from Microsoft and Cisco, Progent offers organizations of any size top-level consulting for solutions from other important firewall and Virtual Private Network vendors. Progent's engineers can provide:

Unannounced Intrusion Testing Consulting
Stealth intrusion checking is a vital technique for helping businesses to find out how vulnerable their information systems are to real-world threats by testing how effectively network protection policies and technologies stand up to authorized but unpublicized penetration efforts launched by veteran security engineers utilizing the latest hacking methods. Get more details concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Consulting Services
Certified Information Security Manager (CISM) Consultants for Austin TexasCISM defines the core competencies and worldwide standards of performance that information security professionals are required to achieve. It offers business management the assurance that consultants who have earned their accreditation possess the background and knowledge to provide efficient security administration and consulting support. Progent can provide a CISM-certified expert to help your enterprise in critical security areas including data protection governance, vulnerability assessment, data security process control, and crisis handling support.

Get additional information about Progent's Certified Information Security Manager Security Consulting Expertise.

CISSP Security Support Services
CISSP Certified System Security Engineers for Austin TexasProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have been awarded CISSP status through demonstrated professional work, rigorous study, and formal examination. CISSP Certification recognizes expertise in a worldwide standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security administration procedures, security architecture and models, connection control systems, applications development security, business processes security, hardware security, cryptography, communications, Internet security, and business continuity planning.

Read additional details about Progent's CISSP Support Expertise.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Austin TexasProgent's ISSAP Premier cybersecurity consultants have earned ISSAP certification after thorough examination and significant experience. field experience with network security architecture. ISSAP security experts have acquired comprehensive understanding of access control mechanisms and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your company with all aspects of secure network architecture.

Get more information concerning Progent's ISSAP Certified Secure System Infrastructure Engineering Services.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow current system security engineering theory and techniques in system development, review system security designs according to cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity features for all key system functions, define effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and propose practical security solutions that balance your operational goals with your company's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

CISA Security Auditor Support Services
Certified Information Systems Auditor Consultants for Austin TexasThe Certified Information Systems Auditor (CISA) credential is a prestigious achievement that represents expertise in IS security audit and control. Accredited by ANSI, the CISA credential requires that candidates undergo an extensive examination overseen by the ISACA professional group. Progent offers the services of a CISA-Certified security audit engineer trained to assist businesses in the areas of information systems audit services, IT governance, systems and infrastructure lifecycle, IT support, protecting data resources, and business continuity planning.

Read additional information concerning Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC IT Risk Mitigation Specialists
CRISC-certified Network Risk Consultants for Austin TexasThe CRISC certification program was established by ISACA in 2010 to validate an IT professional's skills to design, deploy, and maintain information system controls to reduce risk. Progent offers the services of a CRISC-certified engineer to help you to develop and execute a business continuity plan that follows industry best practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is complementary to the services available from Progent's CISA-Premier consultants for impartially evaluating your IS control design and with the services of Progent's CISM-certified consultants for defining security policies and procedures.

Find out additional details concerning Progent's CRISC-certified Risk Mitigation Expertise.

Global Information Assurance Certification Support Expertise
Network Security Consultants with GIAC (Global Information Assurance Certification) for Austin TexasGlobal Information Assurance Certification was founded in 1999 to certify the knowledge of information technology security engineers. GIAC's mission is to make sure that an accredited professional has the knowledge needed to deliver support in critical areas of network, information, and application program security. GIAC certifications are recognized by companies and government organizations throughout the world including United States National Security Agency (NSA). Progent offers the support of GIAC certified professionals for all of the security capabilities addressed within GIAC certification programs including auditing perimeters, security incident handling, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Read more information concerning Progent's GIAC Information Assurance Support.

Get in Touch with Progent for Network Security Expertise
If your business is located in Austin Texas and you want computer security engineering help, telephone Progent at 800-993-9400 or visit Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services




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    Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can also help you determine whether to adopt more current firewall technology from Cisco. Progent's Cisco-certified experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Progent's Technical Response Center offers nationwide extended hours remote support for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide after-hours phone help and remote direct network connection to troubleshoot and resolve technical problems quickly and affordably. The scope of technical expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as required. For critical issues, the Technical Response Center endeavors to respond to your call for support in less than one hour.

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    Microsoft Small Business Server (SBS) is a low-cost collection of server products that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network consultant with hands-on expertise and extensive knowledge in designing and implementing effective and comprehensive information technology solutions. Progent's Microsoft-certified consultants have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, administering, and troubleshooting network solutions powered by the SBS suite of servers and applications.

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    Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of technical knowledge to help businesses of any size to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from another collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your applications. Progent offers full project management support or can assist in specific tasks related to your SharePoint 2013 deployment.

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    Progent is a leader in affordably providing enterprise-class IT help to small companies. Progent's achievement in handling the IT service requirements of the historically underserviced small company market is the cumulative outcome of key technical and process breakthroughs that have eliminated much of the traditional costs out of managing IT support, added unmatched professional expertise into the IT service system, and dramatically accelerated the repair process.

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    Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the configuration and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast failover, and strengthening data security by identifying cyber threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller technology.

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    Progent offers affordable remote and on-premises consulting to assist companies to move any portion of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's state-of-the-art machine learning technology. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security strategies.

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