To get immediate remote help with network security problems, businesses in Austin Texas can find expert support by contacting Progent's security professionals. Progent's remote support staff is ready to offer effective and economical assistance with security crises that are impacting the viability of your network. Progent's accredited security engineers are certified to provide help for environments powered by Microsoft Windows, Linux, Apple macOS and OS X, Solaris, and popular versions of UNIX. Progent's wide array of services addresses firewall configuration, email filtering and encryption, secure network architecture, and business continuity planning. Progent's support team has earned the industry's most advanced security credentials including Certified Information Security Manager (CISM) and Certified Information Systems Security Professional.

Progent provides online security expertise on a per-minute basis with no minimum call duration and no extra fees for sign-up or after hours support. By billing by the minute and by delivering world-class help, Progent's billing policy keeps costs low and eliminates situations where simple solutions entail major charges.

We've Been Hacked: What Should We Do?
Network Security ConsultingIf your business is now faced with a security emergency, visit Progent's Emergency Online Technical Support to learn how to receive immediate help. Progent maintains a pool of seasoned cybersecurity specialists who can provide remote and onsite support that includes threat containment, mitigation, recovery, forensics, and enhancement of your security profile to guard against future exploits.

For organizations who have prepared carefully for a security breech, the formal incident handling model promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a serious security penetration.

Overview of Security Support Services
Coordinating network security plus preparedness for restoring critical data and functions following an attack requires a continual program that entails a variety of tools and processes. Progent's certified consultants can support your business at all levels in your attempt to secure your information network, from security evaluation to creating a complete security program. Key technologies supported by Progent's security engineers include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of Email-Borne Threats.

Designing and Building Secure Environments
Any organization should have a carefully considered security strategy that incorporates both preventive and responsive steps. The pre-attack strategy is a set of steps that helps to minimize vulnerabilities. The post-attack plan specifies procedures to assist IT personnel to inventory the damage caused by an attack, repair the damage, record the event, and revive network functions as soon as feasible. Progent can show you how to incorporate security into your business operations. Progent can set up auditing utilities, create and build a secure network architecture, and propose processes and policies that will maximize the protection of your computing environment. Progent's security experts are available to assist you to configure a firewall, design safe offsite connectivity to email and data, and install an effective virtual private network.

If you are looking for an affordable option for jobbing out your network security administration, Progent's Round-the-clock Monitoring Packages feature automated remote system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that are compliant with regulatory security standards. (Learn about Progent's Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration expertise.)

System Recovery and Failure Analysis
Progent has expertise in recovering systems and computers that have been compromised, are quarantined, or have stopped working because of a security penetration. Progent can show you how to determine the losses resulting from the breach, return your company to normal business operations, and recover data compromised owing to the assault. Progent's certified engineers can also manage a thorough forensic evaluation by examining event logs and using other proven assessment tools. Progent's background with security consulting minimizes your business disruption and allows Progent to suggest effective strategies to prevent or mitigate new assaults.

Ransomware Removal and Recovery Expertise
Progent can provide the services of experienced ransomware recovery experts with the skills to rebuild an information system that has suffered an attack by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky. To learn more, visit ransomware removal and recovery services.

Patch Management Services
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. In addition to optimizing the protection and functionality of your computer environment, Progent's software/firmware update management services allow your in-house IT team to concentrate on line-of-business projects and tasks that derive maximum business value from your information network. Read more about Progent's software/firmware update management services.

Progent's Low-Cost Managed Services for Information Assurance
Progent's affordable ProSight series of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including protection, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security vendors to provide web-based management and comprehensive security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's seasoned engineers offer unique expertise in vital facets of IT security such as:

Security Vulnerability Evaluation and Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard from GFI for conducting a variety of comprehensive system scans to reveal potential security holes. Progent has broad skills with testing tools and can assist your company to understand audit results and respond efficiently. Progent's security engineers also provide web application validation and can conduct expert assessments of corporate-wide security to determine your organization's compliance with key worldwide security standards including FISMA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless appliances as well as mobile devices. Read more information about Progent's Security Vulnerability Evaluation and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can provide in-depth consulting services for Cisco's complete range of protection and Virtual Private Network (VPN) technologies including PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Learn additional information concerning Cisco Security, VPN and Aironet Wireless Support.

Other Firewall and VPN Solutions
As well as supporting a wide array of network security technologies available from Microsoft and Cisco, Progent can provide businesses of all sizes expert consulting for security products from other major firewall and VPN suppliers. Progent's consultants can provide:

Stealth Intrusion Testing Consulting
Unannounced penetration testing is a key technique for helping companies to determine how vulnerable their IT environments are to serious attacks by revealing how effectively corporate protection processes and technologies stand up against authorized but unpublicized penetration efforts launched by veteran security specialists utilizing the latest intrusion techniques. Find out more details about Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager (CISM) Experts for Austin TexasCISM defines the fundamental competencies and international benchmarks of service that information technology security managers are expected to master. CISM provides business management the assurance that those who have earned their accreditation have the experience and skill to provide efficient security administration and consulting support. Progent can provide a CISM-certified consultant to assist your enterprise in vital security disciplines including data protection governance, vulnerability management, information security program management, and crisis handling management.

Read more information about Progent's Certified Information Security Manager (CISM) Security Support Assistance.

CISSP Security Support Services
CISSP Premier System Security Professionals for Austin TexasProgent's CISSP consultants are cybersecurity specialists who have been awarded CISSP accreditation as a result of demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification indicates expertise in a worldwide standard for information security. ANSI has given the CISSP credential accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security management practices, security design and models, connection control systems, applications development security, business processes security, physical security, encryption, communications, Internet security, and business continuity planning.

Read additional details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Premier Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals for Austin TexasProgent's ISSAP Certified security consultants have been awarded ISSAP certification following thorough examination and substantial hands-on work with information security design. ISSAP security experts have acquired in-depth understanding of access management systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security experts can assist your company with all phases of architecture security.

Learn the details concerning Progent's ISSAP Certified Secure Network Architecture Engineering Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsNetwork Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow current system security engineering theory and techniques in system development, review system security designs based on cybersecurity engineering leading practices, create viable system designs that include compliant cybersecurity features for all key system functions, define efficient design strategies to deliver operational security, perform in-depth risk analysis, and propose practical security models that balance your operational goals with your company's tolerance for risk.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor (CISA) Consulting Expertise
Certified Information Systems Auditor Engineers for Austin TexasThe Certified Information Systems Auditor (CISA) accreditation is a recognized qualification that represents mastery in network security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive examination administered by the ISACA professional group. Progent offers the services of a CISA-Certified security engineer able to assist companies in the fields of information systems audit services, information technology administration, network assets and architecture lifecycle, IT service delivery, safeguarding information resources, and disaster recovery preparedness.

Find out the details about Progent's CISA Support Services.

CRISC Risk Mitigation Specialists
CRISC Risk Experts for Austin TexasThe Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's ability to design, implement, and maintain IS control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and IT budget. Progent's network risk mitigation services are a good fit the support available from Progent's CISA-Premier consultants for impartially evaluating your IS management design and with the services of Progent's CISM-certified support professionals for designing security policies.

Get more details concerning Progent's CRISC IT Risk Mitigation Expertise.

GIAC (Global Information Assurance Certification) Support Services
Security Consultants with GIAC (Global Information Assurance Certification) for Austin TexasGIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security experts. GIAC's goal is to assure that a certified professional has the skills needed to deliver services in critical areas of system, data, and software security. GIAC certifications are recognized by businesses and institutions all over the world including U.S. National Security Agency. Progent can provide the expertise of GIAC certified consultants for all of the network security disciplines addressed under GIAC accreditation topics such as assessing networks, incident handling, intrusion detection, web application security, and SIEM solutions.

Read additional information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Help
If your business is located in Austin Texas and you want cybersecurity engineering help, call Progent at 800-993-9400 or go to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

An index of content::

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    For large organizations, Progent can leverage in-house network support groups by providing extensive background in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or worldwide businesses with branch offices, Progent can perform as a transparent nearby supplement of corporate network management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbox conformance, project planning, and top-level support for multi-site network environments powered by Enterprise Windows. Progent can provide field consultants and technicians to help with a site move or branch move, or a network architect to assist with setting up or using an Internet Data Center or co-location site.

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    Progent practices information transfer from Progent's support experts to clients. By teaching clients to deal with technical issues that are within their scope, Progent is able to concentrate on providing high-value services where Progent has few competitors. Small companies who utilize familiar independent consultants or who employ internal IT staffs benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, protected, and efficient.

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    Progent can help small and mid-size companies to configure IP voice technology to provide their teleworkers the benefit of seamless extensions of the company phone system.

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