Greater Austin Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Austin Metro Area.
Progent locations in the Greater Austin Metro Area
To get fast remote assistance with network security problems, companies in Austin, TX, have access to world-class troubleshooting by contacting Progent's security professionals. Progent's online support staff is available to provide fast and economical help with security emergencies that threaten the viability of your IT network. Progent's accredited consultants are certified to support systems based on Microsoft, Linux, Apple macOS and OS X, Sun, and popular derivatives of UNIX. Progent's wide selection of consulting services addresses firewall configuration, email filtering and encryption, secure system infrastructure, and business continuity preparedness. Progent's technical support team has earned the world's most advanced security credentials including Certified Information Systems Auditor (CISA) and CISSP.
Progent provides online security help on a per-minute basis without minimum minutes and without additional fees for setup or off-hour service. By billing per minute and by providing top-level support, Progent's billing model keeps costs under control and eliminates situations where simple solutions turn into major expenses.
Our System Has Been Hacked: What Do We Do?
In case your business is currently faced with a network security emergency, refer to Progent's Emergency Online Network Support to find out how to receive immediate assistance. Progent maintains a team of certified cybersecurity specialists who offer remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security defense to protect against future attacks.
For organizations who have planned carefully for a security breech, the formal post-attack response model promoted by Global Information Assurance Certification is Progent's approved method of responding to a serious security incident.
Overview of Security Support Services
Coordinating data security plus planning for recovering vital information and systems following an attack requires a continual process that entails a variety of technologies and processes. Progent's certified professionals can assist your organization at all levels in your efforts to safeguard your IT network, from security evaluation to designing a complete security program. Some areas covered by Progent's experts include Security Planning and Implementation, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Borne Threats.
Planning and Implementing Protected Environments
Every company ought to develop a thoroughly thought out security plan that includes both preventive and reactive steps. The pre-attack plan is a collection of steps that works to minimize security gaps. The post-attack plan specifies activities to help IT staff to assess the damage caused by a breach, remediate the damage, document the experience, and revive network functions as soon as possible. Progent can advise you how to build protection into your company operations. Progent can install scanning software, define and execute a secure IT architecture, and propose processes and policies to maximize the safety of your information system. Progent's security professionals are ready to help you to set up a firewall, design secure online and mobile connectivity to e-mail and data, and install an efficient virtual private network (VPN).
If you are interested in an economical option for outsourcing your security management, Progent's Round-the-clock Monitoring Packages feature continual remote server tracking and quick resolution of problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, implement, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud resources and that comply with government and industry data security requirements. (Learn about Progent's Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration and Progent's Amazon Web Services (AWS) enterprise hybrid cloud solutions.)
Data Restoration and Security Forensics
Progent offers expertise in restoring systems and computers that have been compromised, are suspect, or have stopped working because of a security breach. Progent can help determine the damage resulting from the breach, return your company to ordinary business operations, and retrieve information compromised owing to the assault. Progent's security specialists can also manage a thorough failure analysis by examining activity logs and utilizing a variety of advanced assessment tools. Progent's experience with security consulting minimizes your off-air time and permits Progent to recommend efficient measures to avoid or mitigate future attacks.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to address the entire malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer affordable multi-layer security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that meets your company's specific requirements and that helps you prove compliance with legal and industry information protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.
ProSight Data Protection Services: Managed Cloud Backup
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast restoration of vital data, apps and VMs that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security vendors to deliver web-based management and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's certified consultants offer unique expertise in vital areas of computer security such as:
Information Risk Audits and Security Compliance Assessment
Progent offers experience with information risk auditing utilities such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a variety of automatic network scans to identify potential security problems. Progent has extensive skills with these and similar tools and can assist your company to analyze assessment reports and react appropriately. Progent's security engineers also offer web software validation and can conduct thorough evaluation of enterprise-wide security to assess your organization's compliance with important global security specifications including FISMA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances plus mobile devices. Find out additional details concerning Progent's Information Risk Evaluation and Security Compliance Testing.
Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can deliver in-depth technical expertise for Cisco's complete range of protection and VPN products including PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst Series switches. Learn additional details about Cisco Protection, VPN and Wireless Help.
Additional Firewall and Virtual Private Network (VPN) Technologies
Stealth Penetration Testing Services
As well as supporting a broad range of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes expert engineering services for solutions from other important firewall and Virtual Private Network suppliers. Progent's engineers can provide:
Stealth penetration checking is a valuable technique for helping companies to find out how exposed their information systems are to potential threats by testing how effectively network security policies and technologies hold up against planned but unannounced intrusion attempts launched by seasoned security specialists using the latest intrusion methods. Learn additional information about Progent's Penetration Testing Services.
Certified Information Security Manager Security Consulting Services
Certified Information Security Manager defines the basic competencies and international standards of performance that IT security professionals are required to master. It provides business management the confidence that those who have earned their CISM possess the experience and knowledge to offer efficient security management and engineering support. Progent can offer a CISM consultant to assist your enterprise in vital security disciplines including data protection governance, risk assessment, data security process control, and crisis response management.
Find out additional details concerning Progent's Certified Information Security Manager (CISM) Security Support Assistance.
CISSP Security Consulting Services
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP status through demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of knowledge included within CISSP include security administration procedures, security design and test systems, access permission methodology, software development security, business processes security, hardware security, encryption, telecommunications, Internet security, and disaster recovery planning.
Learn the details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Qualified Consultants for Secure Network Infrastructure
Progent's ISSAP certified security consultants are specialists who have been awarded ISSAP status following rigorous examination and extensive hands-on work with network security architecture. ISSAP security experts have acquired in-depth knowledge of access control mechanisms and techniques, phone system and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your company with all aspects of secure network architecture.
Read additional details concerning Progent's ISSAP Certified Secure IT Architecture Consulting Services.
CISSP-ISSEP Qualified Cybersecurity Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your organization to follow current system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering leading practices, create cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.
CISA Security Auditor Support Services
The Certified Information Systems Auditor credential is a prestigious achievement that signifies mastery in network security audit and control. Certified by ANSI, the CISA accreditation requires that consultants undergo an exhaustive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-certified security consultant trained to assist businesses in the areas of information systems audit services, IT governance, systems and architecture planned useful life, information technology support, safeguarding data assets, and business continuity preparedness.
Learn more information concerning Progent's CISA Consulting Services.
CRISC-certified Network Risk Mitigation Consultants
The CRISC program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a business continuity strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-certified consultants for impartially evaluating your IT control design and with the services of Progent's CISM-certified consultants for defining security policies.
Learn more information about Progent's CRISC-certified Network Risk Management Consulting.
GIAC Consulting Expertise
Global Information Assurance Certification was founded in 1999 to certify the skill of computer security experts. GIAC's mission is to verify that an accredited security consultant has the knowledge necessary to deliver support in critical categories of network, data, and application software security. GIAC certifications are recognized by companies and institutions all over the world including U.S. National Security Agency. Progent offers the expertise of certified consultants for all of the security services addressed within GIAC accreditation programs including assessing networks, security incident response, intrusion detection, web application security, and security information and event management (SIEM) solutions.
Learn additional information about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Computer Security Help
If your organization is situated in Austin or elsewhere in the state of Texas and you want computer security support services, phone Progent at 800-993-9400 or go to Contact Progent.