To get fast remote assistance with computer security problems, companies in Austin Texas have access to world-class expertise by contacting Progent's certified security professionals. Progent's online service staff is available to provide efficient and economical help with security crises that threaten the viability of your network. Progent's accredited consultants are premier to provide help for systems based on Microsoft Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide world-class help for vital cybersecurity and recovery technologies like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-premises backup. Progent's broad selection of services covers firewall expertise, email security, secure system infrastructure, and business continuity preparedness. Progent's support staff has been awarded the world's most advanced security certifications including CISM and Information System Security Architecture Professional (ISSAP).
Progent provides remote security support on a by-the-minute model without minimum times and no extra charges for setup or after hours service. By billing per minute and by delivering top-level support, Progent's pricing model keeps expenses low and eliminates situations where quick fixes turn into major bills.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a break-in and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware can manage within a target's system, the more time it takes to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist you to take the time-critical first steps in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses to locate and isolate breached devices and guard undamaged assets from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Hacked: What Can We Do?
In case your network is now faced with a security emergency other than ransomware, go to Progent's Urgent Online Computer Help to learn how to receive immediate aid. Progent has a pool of certified network security experts who can provide remote and onsite assistance that includes containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to protect against future exploits.
For businesses that have prepared carefully for a security breach, the step-by-step incident handling procedure outlined by Global Information Assurance Certification is Progent's approved method of responding to a major security attack.
Overview of Security Services
Coordinating network protection as well as preparedness for restoring vital data and functions following a security breach demands an on-going program involving a variety of technologies and processes. Progent's security engineers can support your organization at whatever level in your efforts to secure your information system, from security assessments to creating a comprehensive security program. Some technologies supported by Progent's security engineers include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Protection from E-mail-Borne Threats.
Planning and Building Secure Networks
Any business should have a thoroughly considered security strategy that includes both proactive and responsive steps. The pre-attack plan is a set of steps that works to reduce vulnerabilities. The post-attack plan defines activities to help IT personnel to assess the losses resulting from an attack, repair the damage, document the event, and restore network activity as quickly as feasible. Progent can advise you how to design protection into your business operations. Progent can install auditing software, create and build a secure IT infrastructure, and recommend processes and policies that will optimize the protection of your network. Progent's security experts are available to assist you to configure a firewall, deploy safe online and mobile access to email and information, and configure an effective virtual private network (VPN).
If your company is looking for an economical way for jobbing out your security administration, Progent's Round-the-clock Monitoring Services feature automated remote network tracking and immediate resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted resources and that are compliant with government and industry data security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration consulting.)
Data Recovery and Failure Analysis
Progent provides expertise in recovering networks and devices that have been hacked, are quarantined, or have ceased to function following a security attack. Progent can help assess the losses caused by the breach, restore ordinary business operations, and recover information compromised as a result of the breach. Progent's certified specialists can also oversee a comprehensive forensic analysis by examining activity logs and using a variety of proven assessment techniques. Progent's experience with security problems minimizes your downtime and permits Progent to propose efficient measures to avoid or mitigate new assaults.
Ransomware Cleanup and Recovery Consulting
Progent offers the services of proven ransomware recovery experts with the skills to restore a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky. For more information, see ransomware removal and restoration services.
Work-from-Home Security Consulting
At-home staff members typically use their personal devices and often operate in a unsecured physical area. This increases their susceptibility to cyber attacks and calls for judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the development of security policies based on leading practices. Progent's seasoned roster of Work-from-home support experts can assist your business to plan, deploy and maintain an effective cybersecurity solution that guards critical information assets in networks that incorporate remote workers and hybrid workers.
Patch Management Services
Progent's support services for patch management offer businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your ever-evolving IT system. Besides maximizing the security and reliability of your IT environment, Progent's software/firmware update management services allow your in-house IT staff to focus on more strategic initiatives and tasks that derive the highest business value from your network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat management stack that includes computer learning algorithms and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in a few minutes to guard endpoints against increasingly sophisticated assaults including ransomware, known and new malware, trojan viruses, hacking tool sets, memory exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the first incident response software activated by Progent to provide control and visibility of a client's system at the outset of a ransomware breach. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.
Support for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated testing of your internal and perimeter network so you can identify, rank, fix, and verify security weaknesses before threat actors can take advantage of them. NodeZero pentests can plant decoys called tripwires such as bogus files or credentials to detect when your network is being probed across proven attack vectors. Tripwires provide enough detail to allow you to react quickly with your SIEM workflows before an assailant can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and deploy a cohesive cybersecurity strategy that simplifies management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To find out additional details about Progent's threat assessment solutions powered by on NodeZero's pentest products, refer to Consulting Support for NodeZero's Pentest Products.
Stealth Penetration Security Testing Services
Stealth intrusion checking is a key part of any overall IT system security strategy. Progent's security professionals can perform extensive penetration checks without the knowledge of your organization's in-house IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident alerts and event log analysis are properly configured and consistently monitored. Progent can implement ongoing autonomous PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be chained together by threat actors into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth PEN Testing Experts.
Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight line of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services offered by Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Read more about Progent's
ProSight Enhanced Security Protection: Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with government and industry data protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you to set up and test a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's
ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup/restore product companies to create ProSight Data Protection Services (DPS), a selection of management offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your data backup operations and enable transparent backup and fast recovery of critical files/folders, applications, images, plus VMs. ProSight DPS helps you avoid data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user mistakes, malicious insiders, or software glitches. Managed services available in the ProSight Data Protection selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to determine which of these fully managed services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of top data security vendors to deliver web-based management and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected online account and give your password you are asked to verify who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized for this second form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can register multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, refer to Duo MFA two-factor authentication services for teleworkers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains and warranties. By updating and organizing your IT documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Expertise Offered by Progent
Progent's certified security engineers can provide unique consulting support in key facets of IT protection including:
Information Risk Audits and Security Compliance Assessment
Progent provides expertise with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive system tests to identify possible security holes. Progent has broad experience with these tools and can assist your company to analyze audit reports and react efficiently. Progent's security engineers also offer web application validation and can perform expert assessments of corporate-wide security to determine your company's compliance with major industry security standards including FISMA, NIST, and ISO 17799. Also, Progent can assess the strength of your wireless security covering in-place wireless equipment as well as mobile devices. Learn additional details about Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class technical support for Cisco's entire range of security and Virtual Private Network (VPN) solutions such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and IS routers, wireless access points, Cisco Meraki cloud-managed APs, and Catalyst family switches. Read more information about Cisco Security, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network Solutions
As well as being expert in a wide range of security solutions available from Microsoft and Cisco, Progent offers organizations of all sizes top-level consulting for technologies from other major firewall and Virtual Private Network vendors. Progent's engineers offer:
CISM defines the fundamental skills and international benchmarks of performance that information technology security managers are required to master. It offers business management the assurance that consultants who have been awarded their accreditation possess the background and skill to offer efficient security administration and consulting services. Progent can offer a CISM consultant to help your organization in key security areas such as data protection governance, risk assessment, data protection process control, and incident response management.
Learn additional information concerning Progent's CISM Security Support Expertise.
Certified Information Systems Security Professionals (CISSP) Security Consulting Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP status as a result of verified experience, extensive study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP status accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge included within CISSP include cybersecurity management procedures, security design and test systems, access permission methodology, software development security, business processes security, physical security, cryptography, communications, network security, and business continuity planning.
Get the details concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Certified Experts for Secure Network Infrastructure
Progent's ISSAP Certified cybersecurity consultants are specialists who have earned ISSAP certification as a result of thorough examination and extensive experience. field experience with network security architecture. ISSAP consultants possess in-depth understanding of access management systems and methodologies, phone system and network security, cryptography, requirements analysis, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can assist your business with all phases of secure network architecture.
Learn more information about Progent's ISSAP Certified Secure IT Architecture Engineering Services.
CISSP-ISSEP Certified Security Engineering Experts
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to follow current system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering best practices, produce cohesive system designs that include compliant security mechanisms for all key system functions, define effective configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend practical security models that balance your operational goals with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor Consulting Expertise
The Certified Information Systems Auditor (CISA) credential is a prestigious achievement that indicates expertise in network security audit and control. Accredited by the American National Standards Institute, the CISA accreditation has candidates pass an extensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security professional able to help companies in the areas of information systems audit services, IT administration, systems and architecture lifecycle, IT support, protecting data resources, and disaster recovery planning.
Find out additional information about Progent's CISA Support Expertise.
CRISC Risk Mitigation Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's ability to plan, deploy, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget. Progent's risk management expertise is a good fit the services available from Progent's CISA-Premier consultants for impartially auditing your IS management mechanisms and also with the expertise of Progent's CISM-certified experts for defining company-wide security policies.
Learn more details concerning Progent's CRISC-certified IT Risk Mitigation Consulting.
GIAC (Global Information Assurance Certification) Professional Services
GIAC was established in 1999 to certify the skill of information technology security professionals. GIAC's mission is to ensure that a certified security consultant has the skills appropriate to provide support in key categories of network, information, and application program security. GIAC certifications are acknowledged by companies and institutions all over the world including U.S. National Security Agency (NSA). Progent offers the expertise of certified professionals for any of the security capabilities covered under GIAC accreditation topics such as assessing security systems, incident handling, traffic analysis, web application security, and SIEM solutions.
Learn additional information about Progent's GIAC Information Assurance Support.
Contact Progent for Computer Security Help
If your organization is situated in Austin Texas and you need computer security consulting expertise, telephone Progent at
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |