Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background helping SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Austin company to pick the appropriate tools and adhere to best practices in creating and operating a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Austin, Texas companies to with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Cybersecurity for At-Home Workers
Work-from-Home (WFH) workers typically utilize their own computing devices and often work in a poorly secured physical area. This increases their susceptibility to cyber threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of policies built on best practices. Progent's veteran team of cybersecurity solutions consultants can help your business to design, configure and maintain an effective security solution that protects vital IT resources in networks that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be safely accessed by local users as well as by an at-home workforce, mobile users, vendors, clients, and the public. Next-generation firewall devices permit you to assign and control different permissions to different classes of users and to scale your IT network and modify your cybersecurity posture as your business evolves and as network attacks become increasingly sophisticated. Progent works with both current and older security appliances from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall support services, refer to firewall support services.

Remote Security Monitoring Services for At-Home WorkersRemote Endpoint Security Monitoring makes it possible to track the various computers utilized by remote workers and either block or spot and respond to the latest threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is installed on every protected endpoint, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to detect new attacks at inception. When an attack is spotted, ProSight ASM instantly disconnects the targeted device from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.

Two-factor Authentication Services for TeleworkersProgent's Duo MFA Managed Services incorporate Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, when you sign into a secured application and enter your password you are requested to confirm who you are via a unit that only you possess and that uses a separate network channel. A wide range of out-of-band devices can be used as this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To learn more about Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for remote workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all types of external and internal security attacks for a network that includes remote workers. Progent can run online, automated security inventory scanning for quickly and economically detecting a broad range of security weaknesses that can be found over the Internet. Progent's endpoint security audit experts, which can be managed by security experts with advanced certifications such as CISM, CISSP, and GIAC, can help you to evaluate your processes and policies and review your IT infrastructure to allow you to design top-level protection for your remote workers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home environment and your internal and perimeter networks to help you identify, prioritize, remediate, and confirm security vulnerabilities before threat actors can exploit them. Progent can help you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal network in order to evaluate your present security profile. Progent's NodeZero experts can also help you to harden your network security and can help you to design and deploy a unified cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability analysis services based on on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's PEN Test Products.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about critical areas to focus on for securing an IT environment that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Austin, Texas company, call 1-800-993-9400 or go to Contact Progent.