Austin Telecommuters Integration Support Services
Endpoint Security Consulting Experts
Enlarging your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Austin company to select the right tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can assist Austin, Texas businesses to succeed with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and unified management.
Security for Remote Workers
Work-from-Home staff members commonly use their personal computing devices and often operate in an unsecured physical area. This situation increases their vulnerability to cyber threats and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the development of security policies built on leading practices. Progent's seasoned group of cybersecurity solutions consultants can assist you to design, configure and manage an effective cybersecurity solution that protects critical IT assets in environments that include an at-home workforce.
Firewalls allow you to create a network environment that can be safely accessed by on-premises users as well as by at-home workers, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control appropriate permissions to various groups of users and to scale your IT network and modify your security as your company evolves and as network attacks become more sophisticated. Progent supports both new and legacy firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration services, go to firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to track the various devices used by remote workers and either block or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify new threats at inception. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the infected endpoint from the network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoints remain secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint security monitoring for remote workers.
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected application and enter your password you are asked to confirm who you are via a unit that only you have and that is accessed using a different network channel. A wide selection of devices can be utilized as this added form of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register several verification devices. For details about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the exposure of your information system to all types of outside and internal security attacks for an environment that incorporates at-home workers. Progent can deploy remote, automated cybersecurity analysis software for quickly and economically detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be managed by security professionals with top credentials such as CISA, CISSP, and GIAC, can assist your company to evaluate your workflows and governance policies and assess your network infrastructure to allow you to implement the highest level of protection for your remote workers.
Download White Paper: Protecting a Work-From-Home Network
To read or download a white paper about critical things to concentrate on for securing an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter environment for your Austin, Texas company, phone
An index of content::
Virtual Service Desk Remote Support
Extended Call Center Specialists
Progent provides three essential types of Contact Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals offers your customers convenient access to a dependable technical group with extensive experience providing phone support and remote access troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive reputation as a key contributor to company performance. Progent's goal is to resolve and not merely record problems.
Email Image Spam Protection Professionals
Professionals Email Quarantine
Progent's ProSight Email Guard solution uses the technology of leading data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
SQL Server Replication Technology Professional
Contract Programming SQL
Progent's certified SQL Server application developers and database administrators can provide online expertise to assist organizations of all sizes to build, manage, and maintain applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any phase of application development in environments that can include small business or departmental databases to VLDB applications and enterprise-class data warehousing.
Spora ransomware recovery Consulting Services
ransomware cryptoworm recovery Engineer
Progent's seasoned ransomware recovery experts can assist your business to rebuild a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
SCOM 2012 Application Monitoring IT Services
Consultants SCOM 2012 Cloud Monitoring
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and repairing System Center Operations Manager environments and offer companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical issues detected by SCOM 2012.
24-Hour ACHDS Small Business Computer Consulting Services
CCSE IT Consulting Group
Progent provides clients access to consultants who have earned some of the computer industry's most prized credentials. Progent thinks that customers have the right to be sure that their computer support consultants have accredited testing as well as broad practical experience so that Progent's customers can engage Progent's support with trust. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers priority for significantly superior vendor support than is available to non-certified consultants, enabling Progent to offer clients a higher class of IT support. In other cases, major certifications such as CISA or ISSAP for network security can aid corporate clients to demonstrate compliance with regulatory demands by using the services of recognized IT experts.
Exchange 2013 Performance Tuning Network Consulting
Exchange 2013 DAG Specialist
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations plus a revamped architecture. These enhancements favorably impact vital facets of IT such as ease of administration, availability, security, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management services for Microsoft Exchange 2013.
iPhone and Windows Server integration Consultant Services
iPhone and SharePoint integration Troubleshooting
Progent can provide affordable remote assistance to help your business to plan, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent also offers remote and on-premises training to show you how to manage and use your iOS devices in a secure, collaborative environment that maximizes the business value of your IT network.
Live Online Office Publisher Train
Online Microsoft 365 Training Consulting
Progent's webinar training classes provide small businesses the cost savings, ease, and versatility of virtual seminars and the proven training techniques of seasoned teachers who employ sophisticated technology to reproduce real-time, interactive classrooms. Progent offers remote training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and management software such as MS Dynamics GP (Great Plains); as well as additional top desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Specialists ISA 2004
Computer Consultants ISA 2004
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience developing corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.
Professionals Cisco VPN
Cisco RADIUS Security IT Consulting
Cisco's security and remote access solutions for small to medium sized businesses represent a complete array of easy-to-administer security hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align most closely with your business objectives.
WannaCry ransomware recovery Consult
Top Rated ransomware protection Professional
Progent's proven ransomware recovery experts can assist your business to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Support Services SCCM 2007
System Center 2007 Configuration Manager Computer Consultants
Progent can assist your organization to support System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security and compliance, and boost worker output by ensuring that operating systems and applications stay up to date, tracking licensing, and reporting resource usage profiles to help you make informed purchasing choices. Once your organization is ready to upgrade your SCCM 2007 change management solution, Progent can help you to prepare for and implement a smooth move to System Center 2012 Configuration Manager.
On-site Technical Support Catalyst Ethernet Switch
Top Quality Catalyst Switch VSS Consultant
Progent's Cisco-certified CCIE networking experts can help you to configure, manage, update, tune and troubleshoot Cisco Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and migrate smoothly from outdated switches to modern models.
Award Winning Fault Tolerant OSPF Configuration Consultant
CCNP Certified Network Engineer Automatic Fail-over
Progent's non-stop interoffice connectivity and 24x7 network infrastructure engineers can help small businesses create zero-downtime Interoffice connectivity by means of fully redundant system architectures with transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office networks supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity.
.NET Framework Integration
24 Hour DotNET Application Development Company
Progent's application experts have worked for two decades with .NET technologies and the Visual Studio development environment and can create or update .NET apps rapidly and affordably.
SharePoint 2013 Web Parts IT Consultants
SharePoint 2013 Migration Support Outsourcing
Progent has been providing SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to plan and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consulting team can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid deployment is most sensible for your busi9ness; and pick the right edition of SharePoint 2013 for your applications. Progent offers full project management services or can help in individual tasks related to your SharePoint 2013 deployment.
Microsoft Configuration Manager Consultancy Firm
24/7 System Center Configuration Manager Network Support Companies
Progent's Microsoft-certified engineers can assist you to streamline desktop change and update management by delivering expertise with management platforms that include System Center Configuration Manager 2007, SMS 2003, and Windows Server Update Services.
Technology Professional QTS Internet Data Center
QTS Data Center Sacramento Engineers
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento data center as a colocation facility or if your business is planning on migrating your primary or offsite backup system to the Herakles data center, Progent offers a variety of affordable consulting services that include colocation relocation, system deployment and upgrades, network improvements, comprehensive project management, virtualization expertise, remote network monitoring, centralized system management, application development, disaster recovery planning and testing, data security evaluation, and the use of Progent's Test Lab.
Security Companies Juniper Junos CLI
Juniper Junos os Security Companies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
ProSight Email Guard Content Filtering Services
Email Virus Signature Consultant
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver web-based management and world-class protection for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The local security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter.
Award Winning Microsoft Certified Partner ISSAP Certified Security Consultancies
ISSAP Certified Security Architecture Consultants
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of rigorous examination and extensive experience with network security design. ISSAP consultants possess in-depth understanding of access control systems and methodologies, telecommunications and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of architecture security.
Microsoft Operations Manager Computer Consulting
Network Consulting Monitoring and Reporting
Progent provides a variety of IT service bundles for small organizations. These IT outsourcing and server monitoring solutions are based on the anticipatory problem solving abilities of System Center Operations Manager, a state-of-the-art network and system management software platform that tracks the reliability, throughput, and security of your network and isolates potential problems before they can disrupt your system. With Progent's economically priced IT support packages, small businesses can select a simple co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution.
CISSP Certified Security Professional
CISSP Certified Security Analyst Technology Professional
Progent's CISSP-certified network security consultants can assist organizations of any size with any aspect of IT security. Progent can create efficient security systems that guard a small business against modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile clients sharing IT resources spread across multiple physical datacenters and public and private clouds.
Development Firms Dynamics
Microsoft Certified Expert SQL Server Contract Development
For custom application creation, Progent can supply software design experts to write business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Consult Exchange 2013 Availability
Exchange 2013 Integration Services
Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas like manageability, high availability (HA), compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable remote support and management for Microsoft Exchange Server 2013.
Network Design Consultant MCSE
CCVP Network Consulting Company
Progent provides customers the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers deserve to be sure that their IT support providers have accredited training as well as extensive real-world backgrounds so that Progent's clients can use Progent's service with trust. In many cases, vendor certifications like the CCIE brings privileges for substantially superior vendor assistance than is offered to uncertified consultants, enabling Progent to deliver clients a higher level of computer support. In other cases, major credentials such as CISSP or ISSEP for network security can help enterprise clients to show compliance with regulatory requirements by using the services of recognized IT professionals.
Consultant Services Azure enterprise hybrid cloud solutions
Programmer Azure migration
Progent can help companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises apps and resources and make sure that you avoid the typical errors small companies make when migrating to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Open Now Microsoft Azure Active Directory Engineer
Microsoft Azure integration Consulting Services
Progent can help businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline network administration and lower hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and make sure you sidestep the common errors small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate iPhones and iPads and Android smartphones and tablets.
Microsoft Management Reporter Programming Firms
Microsoft BI Stack Reports
Progent offers remote and on premises consulting to help you with any aspect of BI reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced business intelligence solution. Progent's BI consultants can help you to support your current reporting system, assist you to upgrade databases and applications from a discontinued reporting product to a modern one, and provide custom online mentoring to meet your specific requirements. Progent's management reporting professionals offer expertise in all popular BI reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Builder.
Dynamics 365 Business Central Integration
Dynamics NAV Setup and Support
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory, operations, capacity planning, purchasing, sales and marketing, supply chain, and advanced analytics. Progent's Dynamics 365 Business Central experts can help company to maintain your legacy Dynamics NAV environment or upgrade smoothly to a cloud-based, local, or hybrid deployment model.
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