Enlarging your telecommuter workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Austin organization to select the right tools and adhere to best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide support services that go from on demand expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can help Austin, Texas companies to succeed with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, endpoint security, data protection solutions, and unified management.

Security for Telecommuters
Work-from-Home workers typically utilize their own devices and usually work in a poorly secured physical space. This situation multiplies their susceptibility to malware threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user education, and the creation of security policies based on leading practices. Progent's seasoned team of IT security support consultants can help you to design, implement and manage an effective cybersecurity solution that protects critical information resources in environments that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network environment that can be safely accessed by local users and by telecommuters, mobile users, suppliers, clients, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate access rights to various classes of users and to expand your IT network and adjust your security as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both new and older firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration services, see firewall configuration and support services.

Remote Endpoint Monitoring for TeleworkersOnline Endpoint Security Monitoring makes it possible to watch over the various devices utilized by remote workers and either reject or spot and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the corporate network to contain the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.

Two-factor Authentication (2FA) Services for At-Home WorkersProgent's Duo authentication service plans utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and give your password you are asked to confirm who you are on a unit that only you have and that uses a separate network channel. A broad selection of devices can be utilized for this added means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You may register several validation devices. To find out more about Duo identity validation services, visit Duo MFA two-factor authentication (2FA) services for telecommuters.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all types of outside and local security attacks for an environment that incorporates remote workers. Progent can run online, automated cybersecurity inventory scanning for rapidly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by security professionals with advanced certifications such as CISA, CISSP, and GIAC, can help you to evaluate your procedures and governance policies and review your IT infrastructure to allow you to implement top-level security for your at-home workers.

Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about critical areas to concentrate on for securing a network that includes telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Austin, Texas business, call 1-800-993-9400 or visit Contact Progent.