Enlarging your remote workforce may have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can help your Austin organization to select the appropriate tools and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services ranging from on demand guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Austin, Texas organizations to with any aspect of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Security for At-Home Workers
At-home workers commonly use their own equipment and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and requires careful deployment of security appliances, remote endpoint monitoring, and the creation of security policies in compliance with best practices. Progent's seasoned team of certified cybersecurity experts can help you to plan, implement and manage a compliant cybersecurity environment that guards critical data in networks that incorporate remote workers.

  • Firewalls allow companies to create a network environment that can be safely utilized by on-premises users as well as by an at-home workforce, mobile workers, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate access rights to different classes of users and to scale your IT network and modify your security profile as your company evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, see firewall integration and support expertise.
  • Remote Endpoint Monitoring makes it easy to watch over the disparate devices utilized by an at-home workforce and either block or identify and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every secured endpoint, monitoring all activity and utilizing advanced AI technology to identify new threats at inception. When an attack is spotted, ProSight Active Security Monitoring instantly isolates the impacted endpoint device from the network to contain the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoints remain protected even when they are disconnected from the Internet. To learn more about ProSight ASM, go to remote endpoint security monitoring for at-home workers.
  • Security Audits can assess the vulnerability of your information system to all classes of outside and local security threats for a network that includes at-home workers. Progent can run remote, automated cybersecurity analysis software for rapidly and economically detecting a broad range of security weaknesses that can be found via the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with advanced credentials such as CISM, ISSAP, and GIAC, can help your business to evaluate your operations and governance policies and review your IT infrastructure to allow you to implement the highest level of protection for your telecommuters.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Austin, Texas business, phone 1-800-993-9400 or visit Contact Progent.