Austin, Texas Microsoft-Premier Consultants
Microsoft SQL Server Consulting and Development
Microsoft's SQL technology has grown to become a pivotal piece of the majority of small and medium-size business information systems. This advanced information management system is the intelligence behind an array of vital business applications, both ready-made and specialized, that cover functions including online commerce, business information, asset management, data-driven web sites, CRM, and accounting. Standardized interfaces and support for powerful development languages enable rapid and affordable creation and thorough testing of new applications that accelerate a company's return on investments in computer technology. Microsoft has steadily improved the architecture of SQL Server so the platform can provide the highest levels of data protection, responsiveness, availability, scalability, and simplicity of administration. Progent's Microsoft Premier consultants have years of field background in planning, installing, and supporting SQL Server environments.
Progent's SQL engineers offer remote and on-premises support to help your Austin, Texas company to assess the risks and advantages of migrating from outdated DBM systems or earlier versions of MS SQL Server to the most recent release. Progent can assist you to create an installation plan the avoids interruption of business, set up pilot environments to ensure capability and performance, port your data and applications to the latest release of Microsoft SQL, and provide ongoing technical support to ensure your MS SQL-powered solution keeps operating efficiently. Progent's Power BI consultants can show you how to use information from SQL Server Reporting Services and SQL Server Analysis Services to build modern visualizations to produce interactive Power BI analytical reports and dashboards.
Progent’s Cisco-Premier CCIE network consultants can help you to design a cost-effective network infrastructure that offers world-class levels of robustness for supporting your SQL solution. Progent’s CISA and GIAC qualified security engineers can asses the quality of your current security policies and technologies and recommend and implement affordable enhancements to your company-wide security. Progent can also provide automated network monitoring to make sure your corporate network is always available, and Progent's online Help Desk Call Center is available to offer fast resolutions for SQL problems.
Progent can assist your IT team you to plan, deploy and manage SQL Server ecosystems that incorporate local and cloud-based resources. (Find out about Progent's Azure enterprise hybrid cloud solutions.)
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 |
737-204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 |
361-356-3700 | Corpus Christi Network Support Services |
| San Antonio | 19179 Blanco Road San Antonio, TX 78258 |
210-750-3330 | San Antonio Network Support Services |
MS SQL Server 2019 Planning and Integration Consulting Services
Progent's certified SQL Server 2019 experts can help you to assess the business case for migrating to SQL Server 2019 and can provide rapid remote or on-premises contact with experts in system planning and deployment, software programming, database administration, and cybersecurity. For more information, see SQL Server 2019 migration expertise.
SQL 2017 Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can help you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist your organization to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support services ranging from on-demand design assessment or troubleshooting to comprehensive project management and co-management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget. Find out about Progent's SQL 2017 consulting.
SQL 2016 Server Consulting Services
SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, BOYD integration, and integrated analytics and reporting. Progent's Microsoft-certified consultants can provide online and onsite support to help organizations of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM. Read about Progent's Microsoft SQL Server 2016 consulting services.
SQL Server 2014 Support Services
Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services such as planning, deployment, administration, troubleshooting, and software development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 deployment. Find out about Progent's Microsoft SQL 2014 support services.
SQL 2012 Consulting Services
SQL Server 2012 includes a wide range of capabilities that offer major improvements in vital technologies including availability, security, throughput, ease of management, business information (BI), cloud readiness, expandability, collaboration, data discovery, and streamlined application development. Progent offers the expertise of Microsoft-certified consultants as well as seasoned software developers, database administrators, project managers, network infrastructure engineers, disaster recovery specialists, and security consultants to assist you to assess the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database platforms, and configure an efficient and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012. Learn about Progent's SQL 2012 expertise.
SQL 2008 Support
MS SQL Server 2008 delivers significant enhancements over previous releases of Microsoft's flagship database management technology. New features offered by SQL 2008 Server cover vital facets of data control and analysis such as protection, availability, extensibility, ease of support, and intelligent functions for turning dispersed stores of data into meaningful management information. Enhancements include application-independent encryption for preserving confidentiality and helping with compliance, SQL Server Management Studio for lowering management expenses, new synchronization services to accommodate occasionally connected workers, seamless integration with Office Word and Excel and SharePoint for access to report data, and resource definition to ensure predictable responsiveness to your workers. (Note: Microsoft SQL Server has reached End-of-Support status. Progent offers SQL Server migration consulting services to assist you to move efficiently to a current release of SQL Server.) Read about Progent's Microsoft SQL 2008 consulting.
Microsoft SQL Server 2005 Consulting and Support Microsoft SQL Server 2005 enhances your information environment by delivering a safe and robust business information management and analysis platform. Microsoft SQL 2005 Server maximizes the strategic value of your computer environment by offering a trusted information management solution for 24x7 operations of large-scale, high-volume databases, allowing users to make better decisions derived from up-to-date company metrics through advanced analytics, reporting tools, and data-mining functions, and giving you an enhanced development environment that allows developers to build secure mission-critical applications rapidly, and effortlessly create new capabilities for users. Learn about Progent's MS SQL Server 2005 consulting services.
SQL Server 2K Support
SQL Server 2000 represents a full-featured, Web-aware relational database and data analysis product that facilitates the speedy creation of a new generation of large-scale line-of-business applications that can provide your company a critical competitive advantage. Microsoft SQL 2000 Server features built-in support for XML and the capability to operate across the Internet and outside the firewall. Progent's Microsoft-premier SQL Server engineers can assist you to upgrade your business applications and databases from Microsoft SQL Server 2000 to the latest release of SQL Server. Learn more details about Progent's SQL 2000 Server support services.
Progent's Software Programming Services for Microsoft SQL Server
Progent's Microsoft-certified SQL Server software developers and DBAs can provide remote consulting to assist businesses of all sizes to build, manage, and maintain applications powered by Microsoft SQL Server. Progent's SQL Server consultants offer support for any phase of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications. Services provided by Progent's Microsoft SQL Server application developers and database administrators include:
- Requirements analysis
- Database physical modeling
- ETL development
- T-SQL programming
- Program configuration
- Documentation and training
- Storage management
- Performance tuning
- Backup/recovery technology
- Partitioning strategies
- Consolidation of stored procedures
- Replication solutions
- Security
- Fault tolerance planning
In order to contact Progent about technical assistance for MS SQL Server environments, phone
Progent's Consulting and Support Services for Microsoft Platforms
For companies of any size in Austin Texas, Progent's Microsoft-authorized consultants offer affordable remote computer help and professional consulting support for the whole array of Microsoft .NET Enterprise Servers. Progent can deliver Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server planning and configuration support, Microsoft Windows Server 2008 consulting, and Microsoft Windows Server 2003 technical support. Progent's planning, integration, update, and support capabilities include network architecture, configuration, and management outsourcing for
project analysis and documentation, on-site and remote
IT help and network repair,
Help Desk Outsourcing Support, comprehensive
security consulting, IT
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's System Center 2016 consulting experts include Operations Manager 2016 specialists, Microsoft System Center 2016 Configuration Manager (SCCM 2016) consultants and System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help you to plan and implement Microsoft's platform for centralized management of hybrid environments that combine on-premises resources and cloud-based services.
Progent also can deliver a wide range of online desktop support services including Windows 10 planning support, Windows 8.1 integration expertise, Windows 7 technical support, upgrading to 64-bit computing, preparing for to 64-bit computing, integrating Office 365, and automating PC desktop image creation.
In case your Austin Texas business requires immediate online help from a Microsoft certified network expert, go to Progent's Urgent Online Network Help.
An index of content::
Computer Support Company Microsoft Office XP
24-7 Contractor Microsoft Office
To deliver economical IT support for small businesses, Progent offers comprehensive computer outsourcing plans that offer small companies fast access to technical help without forcing you to hire, train, and maintain a large full-time computer support staff. Progent’s IT outsourcing packages offer you an economical alternative for building a secure and reliable system for your favorite Windows office productivity applications such as Office XP and Office 2003.
VirtualPC for Mac Support and Integration
Consultant Windows Desktop Simulation on Apple Mac
For businesses that have a combination of Apple Mac and Microsoft Windows desktops, there are two basic alternatives for running Microsoft Windows-dependent applications on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to connect an Apple Mac to a networked Microsoft Windows-powered PC to run Windows software and access system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on an Apple Mac computer so that you are able to use Windows applications directly. Progent's macOS and Mac OS X technology support experts can help your company to manage these solutions for using Microsoft Windows software on your Apple Macs and can also assist you to assess and configure other products for Microsoft Windows platform emulation.
Consult Network Infrastructure Health Review
Consult Network Asset Report
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased evaluation of the overall health of their network. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI like a more manageable and safer AD environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with government and industry security standards, more efficient utilization of network resources, faster troubleshooting, more reliable backup and restore, and higher availability.
Symantec Firewall Security Company
Symantec VelociRaptor Network Consulting
Progent's Symantec experts can help you support discontinued Symantec firewall and VPN products such as the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall solutions. Progent can also enable you to create and implement a comprehensive security strategy that can include firewall and VPN appliances and software, outsourced security and network defense services, system monitoring software, and formal policies and processes. Progent has the skill to be your single resource for continuing technical help, maintenance, education, and security consulting.
Windows 10 Edge Support and Integration
Network Consulting Windows 10 Configuration
Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and onsite assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing Call Center support services.
Network Consultants System Center 2016 Migration
Microsoft System Center 2016 Network Consultants
Progent has more than 10 years of experience integrating, and supporting the core platforms included with System Center and can assist you to plan, deploy, manage, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent can assist you to migrate to the current edition of System Center from a previous release or from another datacenter management platform to provide the advantages of best-in-class provisioning, management automation, security and compliance, plus datacenter and application availability and performance monitoring.
After Hours Cisco ASDM Firewall Management Consulting Services
ASA and PIX Professional
Progent’s certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing possible OS-specific security holes.
Amazon MWS development Development Companies
Engineer Amazon Marketplace Web Service development
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Consultancy Windows 8.1 DirectAccess
Windows 8.1 Wireless Professionals
Progent's Microsoft-certified experts can deliver a variety of consulting services to help companies of any size to install, administer, and support environments that incorporate desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help design and configure test environments to assess Windows 8.1 and develop and implement Windows 8.1 migration plans based on proven methodologies.
Excel Slicers Small Business Computer Consulting Company
Guru Office 2016
Progent's Microsoft Office and Office 365 consultants can help companies of any size to integrate Office desktop and Office 365 applications such as Office Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that provides fast return on investment and promotes improved business outcomes. Progent can assist you to interface Office or Office 365 apps with each other and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility issues between various versions of Office and offers live online training to individuals or teams.
Microsoft Dynamics CRM Support and Setup
Microsoft Dynamics CRM Support
Microsoft CRM helps mid-market businesses nurture positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share data to help promote sales success and deliver steady, efficient customer service. Progent can set up the optimal network infrastructure, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can show you how to combine Microsoft Dynamics CRM with your marketing or customer service databases.
ProSight Virtual Machine Hosting Consultancy
Private Clouds for Small Businesses Specialists
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small organization's servers in an environment that gives the maximum level of availability and scalability and is in addition easy to move to another host. ProSight Virtual Hosting options are built on proven virtualization platforms that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital investments, system support, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
web application development Consulting Services
Contract Programming Business Software
For help writing, improving, or repairing business aplications for Windows, Linux, or for the Web, Progent’s team of programmers, relational database designers, and software project managers can make sure you get the project done on schedule and within your budget. Progent's experienced application programmers can provide cost-effective and expert online consulting for jobs as small as creating Vidual Basic scripts for Excel or as challenging as rolling out line-of-business database applications based on SQL Server or Oracle.
ProSight DPS Backup and Recovery Services Services
ProSight Managed Cloud Backup Services Help and Support
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital data, apps and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical data.
SCCM 2016 Integration
Support and Setup System Center 2016 and Intune
Progent has more than 10 years of background configuring, and supporting the core platforms that make up System Center and can assist you to design, configure, support, and repair your System Center ecosystem to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based datacenters. Progent's consultants can assist your organization to migrate to the current edition of Microsoft System Center from an earlier one or from another datacenter management platform to deliver the advantages of enterprise-class deployment, management automation, security and compliance, plus datacenter and critical application availability and performance monitoring.
SharePoint Portal Server IT Consultant
SharePoint Portal Server IT Services
Progent’s Microsoft-certified consultants can provide companies of all sizes consulting, technical support, and development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a central spot for your employees or clients to connect to, organize, distribute and manipulate relevant data, files, and applications and to communicate with other people. SharePoint allows faster and better decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, clients, teams and major tasks with the information they’ve developed in a way that makes data easy to find, retrieve and apply. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint ecosystem or migrate to the current version of SharePoint Server or to SharePoint Online.
Upgrade Windows Server 2000
Online Troubleshooting Windows 2000
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can streamline network administration, offer technical support and repair, and strengthen security. Progent can also help you design, rationalize, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is experienced in designing test programs to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Network Security Inventory Engineers
Network Security Scan Technology Professional
Progent provides small businesses two specially designed network security inventory scanning packages that include, at a set fee, remotely administered scans of your security profile which are evaluated by professional information security engineers who interpret the results of the scan, deliver objective summaries of your current security vulnerability, and offer recommendations for remediation. Progent offers two non-overlapping network security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-class assessments of your IT network's vulnerability to assault.
Windows Server 2008 R2 Configuration
After Hours Specialist Windows Server 2008 Hyper-VI
Microsoft Windows Server 2008 represents a major advance in making IT networks more secure and fault tolerant, easier to virtualize and administer, higher performing, and able to offer a better platform for web publishing. Progent can help your business benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, technical support, education, temporary staffing, monitoring, and security expertise.
ProSight Remote IT Management Specialists
Specialist ProSight Managed IT Services
Progent's ProSight portfolio of managed IT services are intended to offer organizations who have minimal in-house IT support staffs with low-cost access to enterprise-class management tools and technical experts. Advantages of the ProSight line of managed IT services include fixed IT management expenses, smart automation of routine administrative tasks, ongoing adoption of the latest information technology, graceful migration from legacy systems to up-to-date solutions, improved fit between computer technology with strategic goals, guidance from seasoned IT consultants, and allowing management to concentrate on business issues rather than ever-changing computer technology.
MS Certified Service Database Network Consulting
Service Reporting Configuration
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike many freelance consultants or small service organizations who offer scant documentation or details of services performed, every service provided by Progent is tracked by full documentation. Every Progent consultant has use of the support reports transmitted by each staff member to every customer. The practice of detailing and archiving support activity results in more effective support and eliminates a variety of typical misfortunes such as when a service client is virtually held hostage to a consultant who won’t release the keys to the kingdom.
24-7 Juniper NetScreen 5400 Firewall Audit
Auditing Juniper NetScreen
Progent's Juniper Networks-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
Microsoft Skype for Business IM Configuration
After Hours Skype for Business and Exchange UM Server Consultant
Progent's consultants offer remote and onsite consulting services for organizations of all sizes to assess the costs/benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms like Cisco UC. Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry standards.
Dynamics GP 2015 R2 Professional
Development Companies Dynamics GP 2015 Power BI
Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, works with popular handheld devices, allows one-time login with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and experience to resolve the critical IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can help your organization to carry out a smooth migration that will maximize the business value of your investment in this mission-critical product.
Network Engineer Exchange 2013 Server
Exchange 2013 Compliance Network Engineer
Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful new features as well as a revamped architecture. These enhancements favorably impact key facets of IT like manageability, availability, compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.
Amazon S3 integration Contract Programming Firm
Amazon AWS integration Coder
Progent offers cost-effective online consulting to help companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security.
information Systems Audit Juniper J2320 Router
Cybersecurity Companies Juniper J4350 Router
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
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