Austin Telecommuters Configuration Support
Solution Planning, Setup, Administration and Troubleshooting Consulting Services
Expanding your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Austin organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services that go from on demand expertise for helping you past challenging IT roadblocks to full project management to help you carry out business-critical tasks.
Progent can help Austin, Texas organizations to with any facet of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, data security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for a remote work environment can be especially challenging if you must accommodate a combination of worker-owned hardware like desktop computers and notebooks, Internet routers, and Wi-Fi appliances from various vendors and with a variety of operating systems and firmware releases. Progent's background providing remote support for both legacy and current IT products in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making necessary updates. Services offered by Progent to help you to create a high-functioning telecommuting ecosystem include:
- VPN connectivity allows you to create a secure tunnel for authenticated remote employees to access IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a data center PC's desktop. This provides network managers more control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewalls. Progent can provide top-tier online consulting for setting up home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by the whole family and visitors, are frequently utilized by at-home employees to access their router for work. This can create throughput as well as cybersecurity problems. Progent can assist you to mitigate these problems by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti WiFi access point setup assistance.
- Internet connectivity methods impact the speed and availability of connections between at-home workers and the company network. Business-critical processes might require backup Internet connections in the event the primary connection breaks. Progent offers expertise for picking Internet service providers, choosing sensible service offerings, and setting up redundant Internet access. See Internet connectivity integration services.
VoIP Integration for Telecommuters
Expanding the business PBX environment to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist organizations of any size to plan or maintain a remote VoIP service that provides the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their current Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia apps used throughout the network. CUCM supports other combined media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, refer to CUCM expertise.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and deliver on-demand deployment and debugging services.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from major technology companies support virtual discussions, video conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many companies use multiple products to meet the needs of their various partners and customers. Progent can assist your organization to manage your current voice/video conferencing environment and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist you to set up and manage Skype for Business client software to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's support services for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, providing a rich environment of applications that deliver a cohesive user interface for exchanging information across a corporate network and on a broad range of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange Server since their initial releases and can assist businesses to tune these flagship collaboration platforms to maximize the effectiveness of your remote workforce.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by offering policy-driven access to data, business processes, and tools for searching through enterprise-wide information silos. SharePoint enables you to create protected web portals that enables remote workforce to view and edit aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. For details about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, see integration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can share them safely through a web browser. Included with Microsoft Office and Microsoft 365, OneDrive enables home workers to co-author files. Revisions made offline are synced when you go back online. For details about Progent's consulting expertise for OneDrive, go to Microsoft Onedrive integration experts.
Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable online assistance for helping businesses to create, manage and optimize integrated network architectures that combine internal data centers, at-home workers, branches, and public cloud services. Progent can provide top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with public cloud connectivity, identity, and cybersecurity.
Azure is a popular platform for public cloud services that allows you to use IT infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Azure includes over one hundred cloud-based services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, app development with Visual Studio, and data backup. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also help you create protected access to Azure services for teleworkers by configuring and debugging firewall appliances and VPN tunnels. To find out about Progent's consulting expertise for Microsoft Azure, visit Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of business productivity software and cloud-based services offered by subscription. Office apps and cloud services are marketed in a selection of plans intended for users ranging from students and households to major enterprises. Progent offers fast and affordable remote access to experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the various subscription plans available for Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers maximum business value. To learn about Progent's expertise for Microsoft 365, see Microsoft 365 consulting expertise.
Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of reduced costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run smoothly with local Exchange environments, allowing customers to create hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide occasional help to get you past tough IT bottlenecks and also offer comprehensive project management services to ensure your teleworkers have easy and secure access to your Microsoft 365 Exchange Online deployment. To learn Progent's support services for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud arena and is the industry's leading provider of cloud-based services. Progent offers fast and economical online access to cloud integration experts who can help your business to design, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture so your employees have a productive computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's support services for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud is a popular suite of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist you to extend your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical applications cloud ready so your at-home workers can take full advantage of Google Cloud services. Progent's consultants can help you to deploy VMs on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage, and streamline identity control for at-home workers with Google Cloud Identity services. Progent's experts can also assist you to use GCP's management technology to administer and monitor your GCP ecosystem. To learn, go to Google Cloud Platform (GCP) consulting expertise.
Help Desk Services for At-Home Workers
A sudden, enterprise-wide transition to a telecommuter workforce, which could be motivated by a pandemic or as an element of a business continuity process, can overstretch even the most efficient internal Help Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of remote IT support specialists combined with enterprise-class ticketing and tracking software to offer an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 PC technical support from service requests to ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to monitor or edit their active tickets, enter details, and upload screenshots and attachments. Technical support services are delivered at a substantial price reduction off Progent's normal Level 1 desktop support rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 support experts to deal with advanced issues. For more information, visit Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Augmentation Service enables you to supplement your existing Support Desk team by splitting responsibilities for Help Desk support services transparently between your in-house support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's co-managed Call Desk service is based on a collaborative support model utilizing the leading professional services automation (PSA) tool for managing service requests and ticketing, establishing responsibility, monitoring progress, and producing reports. For details about how Progent's Support Desk Augmentation Services can enable your company to provide world-class technical support to your at-home workforce, refer to Progent's Call Center supplementation Services.
Cybersecurity for At-Home Workers
Work-from-Home (WFH) workers typically use their personal computers and usually work in an unsecured physical environment. This multiplies their susceptibility to cyber attacks and calls for judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user education, and the creation of policies built on leading practices. Progent's veteran roster of cybersecurity support experts can help you to plan, deploy and manage an effective cybersecurity solution that protects vital information resources in networks that incorporate remote workers.
Firewalls allow companies to build a network that can be safely utilized by on-premises users as well as by at-home workers, mobile workers, vendors, clients, and the public. Next-generation firewall devices permit you to configure and control appropriate permissions to various groups of users and to scale your network and adjust your security as your business evolves and as network attacks become more sophisticated. Progent supports both new and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, go to firewall integration and support services.
Remote Endpoint Monitoring makes it easy to watch over the disparate devices used by at-home workers and either reject or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is put on every protected endpoint, monitoring all activity and using state-of-the-art machine learning and full execution context to identify zero-day threats before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint device from the network to quarantine the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even when they are not connected to the Internet. For details about ProSight ASM, refer to remote endpoint monitoring for teleworkers.
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With 2FA, when you log into a secured online account and give your password you are asked to verify your identity on a device that only you possess and that is accessed using a different network channel. A broad range of devices can be utilized as this added form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For details about ProSight Duo two-factor identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your network to all types of outside and local security attacks for an environment that includes teleworkers. Progent can run online, automated cybersecurity analysis software for rapidly and economically uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security assessment experts, which can be managed by network security professionals with advanced certifications including CISM, CISSP, and GIAC, can assist your company to evaluate your procedures and governance policies and assess your IT infrastructure to enable you to implement top-level security for your at-home workers.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing key things to concentrate on for protecting a network that incorporates telecommuters, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers backing up and recovering critical information so as to avoid data loss and minimize restoration time and effort in case of storage system problems resulting from hardware breakdowns, programming hiccups, human error, malware, or other causes. Reliable data protection solutions can be particularly difficult to design and manage in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for remote workers must cover diverse types of personally owned endpoints. Progent offers fast remote help from experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that call for a quick switch to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity specialists can assist you to create, document and validate a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Endpoint Manager features a centralized platform for safeguarding critical data by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Managed endpoint computers can be personally owned or company owned. Network admins managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and authenticate apps on devices, push updates and certificates, set up policies for accessing data and resources, set passwords, create VPN tunnels, control how telecommuters share data, establish threat defense, verify compliance, and wipe sensitive data from lost, stolen or deactivated endpoint devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X devices. To learn about Microsoft Intune and how Progent can assist your company to use this platform to manage the devices of your teleworkers, refer to Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that helps network administrators to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for authorization control, application management, and configuration management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Top capabilities of Workspace ONE include rapid remote deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all categories of devices, aggregated reporting and analytics, email encryption, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Austin, Texas company, call
An index of content::
CCIE Expert Certified Cisco VPN Consulting
Cisco RADIUS Security IT Consultants
Cisco's security and offsite connectivity technology for small to mid-size businesses represent a full array of easy-to-administer protection hardware and software to let you safeguard your entire network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's professional consulting staff includes field-proven specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align best with your business goals.
Dynamics GP/Great Plains Features Computer Engineer
Microsoft Dynamics GP ERP Computer Consultant
Progent can show you how to plan and execute an efficient move to Dynamics GP so that you retain your information, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and reduce business interruption by creating and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom line-of-business software and eCommerce programs that integrate seamlessly with Dynamics GP 2010/Great Plains 2010.
Network Consultants Firewall
Email Encryption Auditing
For small and midsize businesses, computer security and regulatory compliance can be excessively complicated to stay ahead of yet too dangerous to ignore. The largest largest institutions have been hacked, and the top cloud services have occasionally been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for smaller organizations to carry out critical IT security tasks effectively by providing the advantage of billable time to the closest minute with no minimum charge for remote help. You can have the help of a world-class computer consultant to provide precisely the knowledge you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security strategy.
Cisco Planning Data Recovery
24 Hour Expert Online Cisco Certified CCIE
Progent can assist your organization to deploy Cisco's networking products to create a robust basis for your local, cloud-centric, or hybrid data center and improve operations in key areas including hardware utilization, security and compliance, versatility, availability, and recoverability.
IT Consultants Fully Redundant Internet Network
Fault Tolerant Internet Connection Technology Consulting Services
Progent’s fault tolerant system consultants provide non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice connectivity, fault-tolerant Internet architecture design, non-stop data center services, and other fault-tolerant networking consulting to help your small business design a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to develop affordable, non-stop networks by deploying the evolving suite of Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a high-availability mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.
SCCM 2007 Asset Inventory Remote Consulting
SCCM 2007 Software Inventory Network Consultants
Progent can help you to support Microsoft System Center 2007 Configuration Manager to simplify administration, improve security and compliance, and increase worker output by making sure that critical applications stay up to date, tracking licensing, and reporting resource usage patterns so you can make informed buying decisions. Once you are set to update your SCCM 2007 change management solution, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.
Windows Server 2016 Storage Spaces Direct Consultants
Windows Server 2016 Cluster Operating System Rolling Upgrade Network Consultants
Progent's certified information technology experts offer Windows Server 2016 migration consulting to help businesses of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Consulting Private Cloud Virtual Datacenter Hosting
Private Cloud Solutions Engineers
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's servers in an environment that delivers the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small businesses with multi- platform environments to save significantly on the expense of capital equipment, system support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Meraki MR52 Access Point Support Services
24/7 Remote Troubleshooting Meraki MR84 Access Point
Progent's Meraki Wi-Fi AP consultants provide remote and onsite support services to help businesses of any size to plan, deploy, manage, expand or repair Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a remote office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, routers and ASA firewalls to build a cohesive ecosystem that delivers the same access, responsiveness, security, manageability and uptime for wired and Wi-Fi users regardless of their mobility or device.
ProSight Email Content Filtering Policies Services
Specialists Email Policy Management
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall.
Virtual Server Hyper-V Network Consultants
MS Hyper-V Virtual Server Configuration
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, conduct pilot installations to validate Hyper-V's operation with your line-of-business software, evaluate your network and server architecture for smooth operation with virtualization technology, help you in migrating to Microsoft Windows Server 2008 and setting up Hyper-V, educate your IT personnel to monitor and administer Hyper-V, provide expert consulting support for enhancing the protection of your virtual servers, design and test business continuity processes that maximize network uptime, and deliver continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk services.
Great Plains Software Programming Companies
FRx Report Engineer
For custom application development, Progent can provide software design consultants to write line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Dynamics GP Management Reporter Consultants
Dynamics GP Enterprise Reporting Consultant
Dynamics GP/Great Plains software offers analysis and reporting features that let you track all business processes, sales and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that allow you to understand your business more completely, turning raw data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce solutions that work seamlessly with Microsoft Dynamics GP/Great Plains.
Remote Workforce IP Voice Integration Services
Troubleshooting At Home Employees IP Voice
Progent can assist small and mid-size businesses to deploy VoIP technology to give their teleworkers the advantage of seamless access to the company phone infrastructure.
Meraki Switch Consulting
Meraki Switch Deployment Remote Troubleshooting
Cisco's Meraki family of switches are designed for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to plan and deploy an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to ensure compliance, develop and test a disaster recovery plan, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.
School Wireless Case Study
School Wireless Case Studies
Progent delivered a wireless networking solution that allowed a school to improve productivity and eliminate the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided protection against outside interference.
Forefront Threat Management Gateway Consultant
TMG 2010 Cybersecurity Firms
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet applications while supporting enhanced productivity by making these applications accessible to legitimate remote users. ISA Server helps guard business applications, services, and information throughout all network components with application-layer filtering and powerful publishing wizards. Progent's Microsoft-premier Internet Security and Acceleration Server consultants can help you design, deploy, configure, and support Internet Security and Acceleration Server on your system so your company achieves a smart and economical combination of protection, convenience, and speed.
Consulting Anti-Virus
Antivirus Support and Integration
E-Mail Guard is Progent's affordable antispam and virus protection managed service that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and manage their e-mail application, irrespective of server platform, hardware technology, or geographic location.
Full-Time Job Home Based Microsoft Consultants
Work from Microsoft Consulting Job Openings
Progent believes that a well architected and executed network can be a crucial piece for enabling any firm's growth, and we follow this belief in our own system infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows Progent's in-house engineers and certified contractors to deliver rapid and effective support, collaborate easily on complex projects, and gain from career and personal growth by being a member of an exciting company ethos of personal drive and freedom.
CISSP Certified Cybersecurity Analyst Consult
Services CISSP-ISSAP Cybersecurity
Progent's CISSP-premier network security consultants can help businesses of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office from modern malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.
Microsoft ISA 2004 Server IT Services
Internet Security and Acceleration Server On-site Technical Support
Progent’s Microsoft certified consultants offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as HTTP, which allows these products to detect many threats that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Network Consulting MSP360 Ultimate Backup
MSP360 VM Backup Help and Support
Progent can assist your company to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file/folder or image-based backup/recovery for VMs and physical machines, supports all popular public clouds, and allows you to create a backup ecosystem with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss caused by human mistakes, computer errors, ill-intentioned users, and malware attacks such as ransomware.
Cisco ASA 5500 Remote Technical Support
Remote Consulting ASA 5540 Firewall
Progent's Cisco certified networking experts can help you to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Microsoft Exchange Server Networking Companies
Computer Consulting Group Email Security and Virus Protection
Progent's Microsoft-certified professionals have more than 10 years of experience providing unified communications support for companies that range from small offices to large corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, configure fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange consulting services can assist you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, and Windows XP clients running Office Outlook and can show you how to integrate Outlook Web App for all major browsers. For email virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Microsoft Small Business Server 2011 Support and Help
Online Support Microsoft SBS 2008
Microsoft Small Business Server is a low-cost suite of server products that provides the foundation for a powerful but manageable IT network. The integration demands of the Microsoft .NET functions included with Small Business Server 2011 requires a network expert with hands-on expertise and broad knowledge in planning and implementing cohesive end-to-end business technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This expertise assures you success in installing, managing, and troubleshooting IT solutions based on the SBS suite of servers and applications.
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