Austin Work at Home Employees Configuration Support and Consulting
System Design, Configuration, Administration and Troubleshooting Consulting and Support Services
Expanding your telecommuter workforce may have a major impact on IT infrastructure, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Austin organization to select the appropriate tools and adhere to best practices in building and maintaining a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent offers services ranging from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Austin, Texas organizations to with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required for an at-home workforce can be especially complicated if you have to accommodate a mix of worker-owned hardware such as desktop computers and laptops, routers, and wireless appliances from different vendors and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy as well as modern IT products in virtual office solutions enables you to make efficient use of your available network infrastructure and offers fast access to expertise for making necessary updates. Services offered by Progent to assist you to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology allows you to create a safe tunnel for authenticated at-home workers to use IT resources located at your company datacenter or in a public cloud. Progent can help you to deploy and maintain VPN access between your teleworkers and your various IT resources by providing remote VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow an at-home worker to see and use a remote PC's desktop. This gives IT managers substantial control over the digital environment of telecommuters and ensures them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewall services. Progent can provide top-tier online support for configuring routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by the whole family and guests, are commonly utilized by at-home employees to access their router for work. This can cause throughput as well as security problems. Progent can help businesses to resolve these issues by delivering expertise like Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti WiFi access point integration assistance.
- Internet access methods affect the speed and availability of connections between telecommuters and the corporate network. Mission-critical applications may demand redundant Internet access in case the normal connection breaks. Progent offers expertise for identifying service providers, selecting appropriate bandwidth and data volume offerings, and configuring redundant Internet access. See Internet access solutions.
IP Voice Solutions for At-Home Workers
Extending the corporate PBX environment to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can help organizations of any size to plan or maintain a telecommuter IP voice environment that provides the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager manages additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP products, see CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and provide as-needed deployment and debugging services.
Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many organizations use multiple products to accommodate their various partners and clients. Progent can assist your organization to maintain your current conferencing environment and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to accommodate your remote employees. To learn more about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's consulting services for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to tune your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich environment of applications that deliver a consistent user interface for exchanging information throughout a corporate network and on a broad range of endpoint devices. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their first releases and can help your company to deploy these critical collaboration products to optimize the productivity of your at-home workforce.
SharePoint uses web entities to enable collaboration and information delivery by offering policy-based delivery of content, workflow, and tools for searching through enterprise-wide business data. SharePoint permits you to build protected web portals that permits at-home workforce to see and update consolidated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint consulting services, refer to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, visit planning and configuration expertise for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues can access them safely through a browser. Included with Office 365, OneDrive allows home employees to co-author documents. Revisions created offline are automatically synced when you go back online. To find out about Progent's consulting services for OneDrive, visit Onedrive configuration experts.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable remote assistance for helping organizations to create, maintain and repair integrated network models that incorporate internal data centers, teleworkers, branch offices, plus cloud resources. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help teleworkers resolve problems with cloud connectivity, authentication, and security.
Microsoft Azure is a leading family of public cloud software and services that enables you to utilize infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure features more than one hundred services services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can help you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and design backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure for teleworkers by configuring and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's consulting expertise for Azure, refer to Microsoft Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Office apps and cloud services are marketed in a selection of plans intended for users ranging from students and small offices to large corporations. Progent offers fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 apps for your telecommuters to achieve top business value. For details about Progent's consulting services for Microsoft Office 365, go to Microsoft Office 365 integration support.
Exchange Online is one of the most popular applications in Azure-hosted Office 365 product line. Exchange Online offers the benefits of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has engineered Exchange Online to run seamlessly with local deployments of Exchange, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for occasional assistance to guide you past tough technical roadblocks and can also provide comprehensive project management services to make sure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. For details Progent's expertise for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon AWS is a trailblazer in the public cloud market and is the world's biggest provider of cloud services. Progent can provide quick and affordable online contact with cloud connectivity consultants who can assist your business to plan, implement, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help you to create a high-availability network model so your employees have a consistent computing experience regardless of whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's expertise for Amazon AWS, see Amazon AWS consulting expertise.
Google Cloud is a leading collection of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist your organization to scale your current IT resources with the Google Cloud Platform, and Progent's database experts can help you make your critical applications cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist your organization to set up virtual machines on Google Cloud Compute Engine, design a cost-effective storage solution with GCP Storage services, and streamline identity management for at-home workers with GCP Cloud Identity services. Progent's experts can also assist your organization to use GCP's unified management tools to administer and track your GCP environment. For information, refer to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for Teleworkers
An emergency, company-wide transition to a telecommuter business model, which could be motivated by an epidemic or as part of a disaster recovery/business continuity plan, can overstretch even a well-staffed in-house Support Desk. Progent's Help Desk Call Center services allow organizations to outsource or expand their Support Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk services utilize Progent's nationwide team of remote IT support specialists along with enterprise-class ticketing and tracking software to offer an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 desktop support from initial help requests through ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to track or edit their active trouble tickets, enter information, and upload screenshots and relevant files. Support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to deal with advanced problems. For more information, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Augmentation Service allows your company to supplement your current Help Desk organization by splitting responsibilities for Help Desk support services seamlessly between your regular IT support staff and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Call Desk service uses a co-sourcing support model based on the leading professional services automation tool for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. To learn how Progent's Call Desk Supplementation Services can help your company to provide best-in-class technical support to your from-home workers, see Progent's Support Desk supplementation Services.
Cybersecurity for Telecommuters
Telecommuters commonly run their personal computing devices and work in a physically unsecured space. This increases their exposure to cyber threats and requires judicious use of firewalls, remote monitoring, and the enforcement of security policies that follow leading practices. Progent's seasoned roster of certified data security experts can help your organization to plan, deploy and administer a modern cybersecurity solution that safeguards sensitive data in networks that incorporate telecommuters.
- Firewalls allow companies to create a network that can be safely utilized by on-premises users and by teleworkers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to assign and manage appropriate access rights to various groups of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become more complex. Progent supports both current and legacy security devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To find out more about Progent's firewall configuration services, refer to firewall support services.
- Online Endpoint Security Monitoring makes it easy to watch over the various devices used by telecommuters and either block or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint, monitoring all activity and utilizing state-of-the-art machine learning and full execution context to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the corporate network to contain the threat. Since the ProSight ASM software agent is self-contained, endpoint devices remain secure even if they are disconnected from the Internet. To find out more about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.
- Security Audits can assess the vulnerability of your network to all types of outside and local security threats for a network that incorporates an at-home workforce. Progent can deploy remote, automated security analysis scanning for quickly and economically uncovering a wide variety of security holes that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by network security experts with top credentials including CISM, ISSAP, and GIAC, can assist you to audit your processes and governance policies and review your WAN infrastructure to enable you to design top-level protection for your at-home workers.
Data Protection Solutions for Telecommuters
Data Protection covers saving and recovering vital information in order to prevent data loss and reduce recovery time in case of storage failures due to equipment breakdowns, software hiccups, human mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to architect and manage in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for telecommuters must cover multiple kinds of user-owned endpoints. Progent can provide quick online access to consultants familiar with a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity plans often envision circumstances that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help you to produce, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager provides a unified solution for protecting corporate information by controlling local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and applications. Remote endpoint devices can be personally owned or business owned. Network admins managing the enrolled endpoint devices of teleworkers can use Intune to deploy and validate apps on managed devices, push updates and certificates, configure policies for accessing information and resources, set passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, verify compliance, and delete corporate information from lost, stolen or decommissioned devices. Microsoft Intune works with Apple iOS, Android, Windows, and macOS/OS X computers. To find out about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your telecommuters, visit Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep remote endpoints current and secure. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual software delivery platform for access control, application management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Austin, Texas business, phone
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Exchange 2007 Edge Server Technical Consultant
Specialists Microsoft Exchange 2007
Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location migrations, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
wireless IP phone integration Remote Consulting
wireless IP phones and Aironet APs Online Support
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
CRISC Cybersecurity Specialists
IT Consultant CRISC Certified
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy to prepare for an IT network catastrophe. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to create an affordable, zero-downtime network architecture that takes into account availability issues covering a wide range of infrastructure technologies and processes.
Wireless Link Online Consulting
802.11ax Upgrade Network Consulting
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to integrate, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft SUS Engineers
WSUS Consultant
Microsoft Windows Server Update Services allows IT administrators to deploy and track the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the distribution of updates that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, configuring user's workstations, defining the Group Policy parameters, and making sure your Microsoft Software Update Services GPO is associated with an Active Directory container that makes sense for your system environment.
MOM 2007 Technology Consulting
24/7 Computer Consultant Comprehensive Event Management
Remote continuous network monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a level of network stability that was once reserved for enterprises. Progent can provide several RMM options available as low-cost services created to help you to detect and resolve a an array of IT network problems before they get big enough to hurt your business.
Google GCP hybrid cloud integration Engineer
Immediate Cisco Expert Specialist Google Cloud Security
Progent can provide cost-effective remote and onsite consulting to help companies to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and enable access to Google's state-of-the-art AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security.
Position Virtual Office network Microsoft Consultant
Home Based Microsoft Consulting Contract Jobs
Progent's business climate will allow you to become a better professional by enhancing your information technology skills and increasing the loyalty of your clients. Progent makes good on this commitment by attracting the top consulting talent for you to work with, offering an advanced network and communications infrastructure, using proprietary application utilities to enable the maximum level of service, and by streamlining proven business structures for attracting and retaining clients.
Microsoft Dynamics 365 Business Central Integration
Microsoft Dynamics NAV Applications Support
Microsoft Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified soultions for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain management, and business reporting. Progent's Dynamics 365 Business Central/NAV consultants can help company to manage your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment model.
Network Consultant Microsoft CRM
Microsoft Dynamics CRM Troubleshooting
Microsoft CRM helps small companies nurture profitable client relationships. Built-in Sales and Customer Service modules allow in-house staff to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your sales or customer service databases.
Consult Email Outbound Content Filtering
Remote Email Black Lists Consulting Services
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.
Private Cloud Solutions Engineers
Small Business Private Clouds Consulting
Progent’s private cloud hosting service enables small and midsize organizations to run key applications like SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent’s private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and operation of network hardware and facilities while benefiting world-class levels of system reliability and security.
MS Virtual Server Administration Website Services
Microsoft Virtual Server 2005 Services
Microsoft Virtual Server, hosted on the Microsoft Windows Server platform and based on technology originally developed by Connectix, provides the performance needed to carry out hardware reduction, application migration, and server isolation projects via virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in application programming and testing, migration from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your company to assess and integrate MS Virtual Server 2005.
Microsoft Consultancies
Microsoft Windows Assessment
Progent’s IT outsourcing services for small companies include planning Windows XP, .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, online and in-person troubleshooting, resolving stubborn IT problems, and creating a comprehensive security strategy. Progent can show you how to maximize system reliability and throughput via non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers project management help for major upgrades and can help with needs assessment, resource inventory, BOM development, sourcing selection, procurement coordination, and professional documentation. Progent’s computer outsourcing help also features education for office productivity programs such as Microsoft Office XP.
Microsoft Lync 2013 Remote Support Services
24-7 Lync Server 2013 Consultant
Progent's Microsoft consultants can assist your company to assess the benefits of Lync Server 2010 for your business and can assist you to design and execute an installation of Lync Server 2010 that centralizes the control of IM and Presence and increases the productivity of your office employees, telecommuters, and smartphone users. Progent can also assist you to carry out a smooth migration to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and provide training and ongoing technical support for Lync Server 2010 and other Microsoft products.
Open Now Microsoft 365 Exchange Online and on-premises Exchange Engineer
Consulting Services Office 365 Exchange migration
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and associated email components to reduce capital expense and management overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online support to help your small businesses to evaluate the benefits of Exchange Online, plan a solution that aligns with your business needs and IT budget, carry out an efficient migration from your current Exchange organization to one that includes Office 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
Urgent SonicWall NSA 2650 Firewall Network Security Test
Best SonicWall NSA 2650 Firewall Intrusion Detection
Progent's certified SonicWall firewall consultants can help you deploy, maintain, and tune SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into an end-to-end security solution and design security into your corporate operations.
Setup and Support Extended Support Desk
Cisco Virtual Help Desk Technical Support
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of online Level 1 desktop support from service requests through ticketing, screen sharing, status tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's regular desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues.
Windows Server 2008 R2 Consulting
Expert Microsoft Certified Windows Server 2008 Hyper-VI Support and Setup
Windows Server 2008 is an important step forward in making information networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, education, temporary staffing, monitoring, and security engineering expertise.
Java programming Specialist
Microsoft Certified Partner SharePoint Designer
Progent’s team of expert software programmers, database designers, and project managers can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by providing relational database architects and software programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with other applications like Microsoft SQL and Office Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can assist clients to build, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Small Business Tech Expert
Small Office Network Consult
For small organizations interested in Progent's IT outsourcing, design expertise, or technical support services, call 800-993-9400 or e-mail information@progent.com.
24x7 Azure and SharePoint integration Engineers
Microsoft Azure cloud integration Expert Development
Progent can assist you with every stage of Azure cloud migration such as requirements definition, readiness evaluation, solution architecture, pre-production testing, implementation, centralized management, performance optimization, software license management, disaster recovery preparedness, security planning, and regulatory compliance validation. Progent can help your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so that your users can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.
Consulting Services Catalyst Wi-Fi 6 AP Management
Urgent Catalyst Wi-Fi 6 AP Security Online Consulting
Progent's Cisco Catalyst 802.11ax AP experts offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless access points.
Microsoft VMM Self-Service Portal Technical Support
After Hours SCVMM 2012 PowerShell Technical Support
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 environment so you realize the highest possible business value.
CIO Technical Support
CIO Help and Support
Progent can provide small companies with an IT management professional who can act as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can create and install a well thought out IT plan without absorbing the cost of a full-time senior IT executive.
Red Hat Linux Help and Support
Online Support Redhat Linux
If you are developing UNIX or Linux software on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to concentrate on your area of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of automated network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable solution for supporting an IT network that provides excellent availability, security, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, online and in-person support and troubleshooting, proactive network monitoring services, and Helpdesk support.
Sun Solaris Computer Consultant
Solaris Support
Progent's Solaris platform support services provide small businesses and developers assistance with administering and supporting Sun Solaris environments that operate with Microsoft-based networks. Progent offers your business contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise offers you an easy one-stop consulting firm to help you build and maintain a protected and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft SQL Server 2019 Web Online Support Services
SQL Server 2019 on Linux Network Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable online and on-premises expertise, application development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution.
Best Microsoft Experts Remote Support Services SharePoint Server 2007
SharePoint Portal Server 2007 Support
Progent’s Microsoft-certified experts can provide small and medium sized companies IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, organize, share and manipulate useful information, files, and software and to communicate with other people. It enables faster and better decisions, more efficient sharing across teams and more streamlined business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the diverse sources of knowledge available inside and outside an organization. Windows SharePoint Services join employees, customers, workgroups and projects with the information they’ve developed in a manner that makes data easy to find, download and apply.
Network Security Auditor NetScreen
Juniper NetScreen 5200 Firewall Firewall Support
Progent's Juniper Networks-authorized NetScreen engineer can assist you to install and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
Microsoft SQL Server 2008 Support and Help
Specialist SQL 2008
Microsoft SQL Server 2008 offers powerful, standardized tools to IT experts and network users, reducing the complexity of creating, integrating, managing, and using company information and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
802.11ax Management Online Support Services
Wireless Bridge Engineer
Progent’s Wireless Consulting Services offer a convenient, economical option for businesses of all sizes to deploy, manage and repair cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Reports Dynamics GP Excel Reports
Dynamics GP Refreshable Excel Reports Programmer
Microsoft Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to track all business processes, revenues and spending, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more thoroughly, turning raw data into useful management information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver custom business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Computer Consulting Small Business WAP361
Small Business WAP551 Consulting
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide online or onsite integration and debugging support to help you to plan, configure, update, tune, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any scale or topology.
Microsoft Project Server My Sites Specialists
Consultancy Microsoft Project Server Reporting
Progent's Microsoft consultants offer advanced support in implementing, operating and debugging all versions of Microsoft Project Server and can provide a wide variety of affordable remote consulting services following industry best practices to assist businesses of all sizes to get all the benefits of this leading platform. Services offered by Progent include system planning, installation and upgrades, setting up secure file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training.
24-Hour Consultant SharePoint 2016
24/7 Support and Setup SharePoint Server 2016 Migration
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises consulting expertise, software development, and debugging support for businesses of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
24 Hour Integration Companies Microsoft Access desktop
CCIE Expert Certified Microsoft Access report formatting Reports
Progent can provide economical remote support for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced support for application development, database migration, performance optimization, report design, and troubleshooting. Progent also can provide custom online training for Office Access programming and DBA services.
24-7 Computer Consulting Exchange 2016 Migration Planning
Microsoft Certified Partner Computer Consulting Exchange 2016 Migration
Progent can assist your business in any and all phases of your migration to Exchange Server 2016 including planning HA architecture for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web.
SharePoint 2016 Hybrid Network Consulting
SharePoint 2016 MinRole Support and Setup
Progent's Microsoft-certified consultants offer economical remote and on-premises consulting expertise, application development, and troubleshooting support for businesses of any size who want to upgrade to SharePoint 2016 or SharePoint Online from prior releases of SharePoint.
Specialist Windows Server Essentials Migration
Open Now Windows Server Essentials Disaster Recovery Engineer
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile platform that allows small businesses to make the move from the older stand-alone in-house datacenter to the new hybrid networking model that combines both local and cloud-hosted resources. Progent's Microsoft-certified consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost advantages of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers full-service project management so you can design and execute a smooth move to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. Progent also offers as-needed consulting, troubleshooting, and customized training.
Immediate Troubleshooting Windows Server 2012R2 Configuration Manager
Windows Server 2012 R2 Live Migration Information Technology Consulting
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your network for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT support, team, develop a corporate-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
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