Austin Remote Workers Connectivity Consulting Partner
Solution Design, Setup, Management and Help Desk Consulting
Enlarging your at-home workforce may have a significant effect on network architecture, cybersecurity, and company workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Austin organization to pick the right tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes teamwork and returns top value. Progent can provide support services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Austin, Texas businesses to with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, security and compliance, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Integrating the physical and software infrastructure required for a remote workforce can be especially challenging if you must accommodate a mix of personal hardware such as desktop computers and notebooks, routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online support for both outdated and current technologies in remote office solutions enables you to make efficient use of your available network infrastructure and offers ready access to expertise for implement essential updates. Support services available from Progent to help your company to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a safe connection for authorized remote employees to use IT assets located at your company datacenter or in the cloud. Progent can help you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to utilize Cisco's AnyConnect client software for safe VPN connections for a wide range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a remote computer's desktop. This technology provides network managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide top-tier online consulting for setting up routers from all major manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly utilized by at-home employees to access their router for work. This can cause performance as well as security problems. Progent can assist you to mitigate these issues by providing expertise like Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods impact the performance and reliability of connections between at-home workers and the company network. Business-critical processes might require backup Internet access in the event the primary connection fails. Progent can provide expertise for identifying service providers, selecting appropriate bandwidth and data volume offerings, and integrating redundant Internet access. See Internet connectivity solutions.
VoIP Solutions for Telecommuters
Expanding the business PBX environment to include telecommuters is vital to supporting an effective work-at-home solution. A variety of cloud-centric digital PBX products are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter IP voice environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their current Cisco IP voice environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end IP telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager supports other mixed media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist you to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other legacy VoIP products, see CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and provide on-demand integration and debugging services.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of video conferencing platforms from major vendors support online discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations utilize multiple conferencing products to meet the needs of their different partners and clients. Progent's communications experts can help you to manage your current conferencing ecosystem and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help you to optimize your network architecture to host them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office suites, providing a rich environment of productivity apps that create a cohesive user interface for sharing information throughout a corporate network and on a wide range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their original publication and can assist your company to deploy these critical collaboration products to optimize the effectiveness of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams can enable chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its complete range of features. To learn more about Progent's support services for Microsoft Teams, visit planning and deployment consulting for Microsoft Teams.
SharePoint uses web entities to allow collaboration and information delivery by offering policy-driven access to content, workflow, and utilities for searching through company-wide information silos. SharePoint permits you to create secure portals that enables remote workforce to view and edit aggregated corporate intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint support services, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, see integration expertise for Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and co-workers anywhere can share them safely via a browser. Provided with Microsoft 365, OneDrive enables remote workers to jointly author files. Revisions made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's support services for OneDrive, refer to Microsoft Onedrive integration consulting.
Public Cloud Integration for Remote Workers
Progent offers advanced online assistance for helping organizations to build, maintain and repair integrated network models that incorporate internal data centers, at-home workers, branch offices, and public cloud services. Progent can provide expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular family of cloud services that allows you to utilize IT infrastructure, servers, and key apps running on Microsoft's massive cloud. Microsoft Azure offers over 100 cloud-based services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery systems with Azure Backup. Progent can also show you how to create protected connections to Azure for at-home workers by setting up and debugging firewall appliances and VPN tunnels. For details about Progent's expertise for Microsoft Azure, see Microsoft Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of client productivity software and cloud services available on a subscription basis. Office applications and cloud services are provided in a selection of plans designed for customers ranging from individuals and small offices to large enterprises. Progent offers quick and affordable remote access to consultants knowledgeable about Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android technology. Progent can help your business to assess the various subscription bundles offered with Microsoft 365 and configure 365 applications for your remote workers in a way that delivers top business value. For details about Progent's support services for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online offers the benefits of reduced spending for physical infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to run smoothly with local deployments of Exchange, enabling you to create hybrid networks. Progent's certified Exchange experts can provide occasional assistance to guide you through challenging technical bottlenecks and can also provide comprehensive project management services to make sure your at-home workers have easy and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's biggest provider of cloud services. Progent offers rapid and affordable online contact with cloud connectivity experts who can assist your business to design, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud services with local resources and with other public clouds such as Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network architecture to make sure your users have a consistent computing environment regardless of whether they are working from your main office, a branch office, at home, or on the road. To find out about Progent's support services for Amazon AWS, see Amazon AWS integration support.
Google Cloud is a popular suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to scale your current IT resources with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can help your business to set up VMs on GCP Compute Engine, design an efficient storage system with GCP Storage, and streamline identity management for teleworkers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's unified management tools to administer and track your Google Cloud ecosystem. For details, go to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Support for Telecommuters
A sudden, enterprise-wide changeover to a teleworker workforce, which might be driven by a pandemic or as a component of a business continuity process, can overwhelm even a well-staffed in-house Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of online IT support specialists along with world-class ticketing and tracking software to provide an economical, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC technical support from initial service requests to ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables at-home employees to monitor or revise their active trouble tickets, enter information, and append screen captures or relevant files. Desktop support services are provided at a significant discount off Progent's normal Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To learn more, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables you to supplement your existing Support Desk team by splitting responsibilities for Call Center support seamlessly between your in-house IT support personnel and Progent's extensive roster of PC support engineers and subject matter experts. Progent's shared Support Desk service is based on a collective support model based on the number one professional services automation platform for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can help your company to deliver best-in-class desktop support to your teleworkers, visit Progent's Call Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home (WFH) staff members typically use their own devices and usually operate in an unsecured physical space. This multiplies their vulnerability to malware threats and calls for careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user training, and the development of security policies built on leading practices. Progent's veteran team of IT security support experts can assist your business to design, deploy and maintain an effective security solution that guards critical IT assets in environments that incorporate an at-home workforce.
Firewalls enable you to create a network environment that can be securely utilized by on-premises users as well as by at-home workers, mobile employees, suppliers, clients, and the public. Next-generation firewall devices permit you to configure and manage appropriate access rights to various groups of users and to scale your IT network and adjust your security as your company evolves and as cyber threats grow increasingly complex. Progent works with both new and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall integration services, see firewall configuration and support expertise.
Remote Endpoint Security Monitoring makes it easy to track the disparate computers used by at-home workers and either block or identify and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint device, watching all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify new attacks at inception. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight ASM, go to remote endpoint monitoring for remote workers.
Progent's Duo authentication Services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with iOS, Google Android, and other personal devices. Using 2FA, when you log into a secured online account and enter your password you are asked to confirm who you are on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used as this added form of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can register multiple verification devices. For details about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all types of external and local security threats for a network that includes remote workers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably uncovering a broad range of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with advanced certifications including CISM, CISSP, and GIAC, can assist your business to audit your procedures and policies and assess your IT architecture to allow you to design the highest level of security for your teleworkers.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that supports automated threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can uncover, prioritize, fix, and confirm security weaknesses before threat actors can take advantage of them. Progent can assist you to use NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity ecosystem that simplifies management and provides maximum protection for on-premises, cloud-based, at-home, and perimeter IT assets. To learn additional information about Progent's vulnerability assessment solutions based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for protecting a network that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection covers backing up and recovering critical information so as to prevent data loss and minimize recovery time and effort in case of storage system failures due to equipment breakdowns, software hiccups, user mistakes, malware, or other causes. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for telecommuters must address diverse types of personally owned endpoints. Progent offers quick remote help from experts knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly envision scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist your company to develop, document and test a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Endpoint Manager provides a centralized solution for safeguarding critical information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and protecting mobile devices and applications. Managed endpoint devices can be personally owned or company owned. Network administrators managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate apps on devices, push patches and certificates, set up policies for accessing data and networks, set passwords, create VPN tunnels, determine how telecommuters share information, establish threat protection, ensure security compliance, and wipe corporate data from lost, stolen or deactivated devices. Intune works with Apple iOS, Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and how Progent can help your company to use this platform to manage the endpoint devices of your teleworkers, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network administrators to keep remote endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual software delivery technology for identity control, application management, and configuration management of endpoints. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top features of Workspace ONE include fast remote deployment of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, unifies reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud services. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Austin, Texas organization, phone
An index of content::
Top Migration Firm CNE
Apple Certified Help Desk Specialist (ACHDS) Setup Service
Progent provides clients the services of engineers who have been awarded some of the IT industry's most prestigious credentials. Progent believes that customers deserve to know that their IT service professionals have formal testing plus extensive real-world field experience so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts brings priority for substantially better vendor assistance than is available to non-certified consultants, allowing Progent to offer customers a higher level of computer service. In other cases, recognized certifications such as CISA or ISSAP for IT security can help enterprise customers to show compliance with regulatory demands by engaging the services of recognized industry professionals.
Microsoft Office 2000 Troubleshooters
Network Manager Microsoft Office XP
Progent imposes no startup charge and requires no retainer for services provided during normal working hours. Progent's small granularity avoids large invoices for quick solutions so you will not be forced to allow less critical problems to fester.
Consultant Windows Server 2008 BranchCache
Windows Server 2008 Hyper-VI Consulting Services
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, create test programs and rollout plans, install Windows Server 2008 with your IT environment and applications, train your IT personnel how to run new administration utilities, and deliver continuing consulting and tech support via affordable options including Helpdesk service and remote technical support.
Dynamics GP Crystal Reports Troubleshooting
Consultancy Dynamics GP Report Writer
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all business processes, sales and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent can improve your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce applications that work seamlessly with Dynamics GP.
Web Application Security Intrusion Detection
Engineers Security Information and Event Management
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of network security professionals. GIAC certifications are recognized by companies and institutions around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with all of the network security capabilities covered within GIAC certification including evaluating network security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Windows Server 2012R2 Online Support Services
Windows Server 2012 R2 Cloud Consulting
Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT management staff, create a corporate-wide security plan, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Duo Two-factor Authentication (2FA) Online Troubleshooting
Duo Identity Authentication Support and Help
Progent's Duo service plans utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Microsoft Windows Server 2012 Network Consultants
Network Consultants Microsoft Windows 2019
The sophistication and integration demands of Microsoft Windows Servers calls for a network consulting firm with hands-on experience and broad knowledge in planning and integrating cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent's IT support can help you with planning, installing, administering, and supporting Windows Server systems that increase the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
Colocation Consulting Services
Colocation Network Consultants
Progent's colocation center IT services are designed for businesses with hardware located at IDCs or data center co-location hosting facilities and requiring timely in-person assistance at the colo facility plus remote help from Microsoft and Cisco Premier experts. Progent provides a full range of data center and data center and colo consulting services including network architecture analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, development and deployment of high availability configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and planning fault tolerant server cluster systems.
Maine Business Computer Server Companies
Remote Support Solution Providers
If your business does not need emergency remote support but you think you will need technical services with your information system in the near future, you can save time and expenses and ensure that the appropriate IT skill will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Palo Alto Networks PA-5450 Firewall Security Organization
Largest Palo Alto Networks PA-400 Series Firewalls Cybersecurity Firm
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity environment that spans your on-premises and cloud-based resources and protects all users at any location with any endpoint device.
Workspace ONE Endpoint Management Networking Help
Install Workspace ONE Endpoint Management
Progent's network consultants can help your company to streamline desktop change and update management by providing expertise with management platforms like Configuration Manager, Systems Management Server, and WSUS.
24x7 SCCM 2016 Central Administration Site Technical Consultant
SCCM 2016 Azure Integration On-site Support
Configuration Manager 2016 automates application and device deployment and updating, simplifies security and compliance settings management, keeps track of network assets, protects against company data leakage, performs health reporting, enables secure self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist you with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud, or hybrid environments.
Microsoft 365 Excel Power BI Integration Companies
Excel 2013 Desktop Engineer
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a broad variety of remote services to assist you to plan, develop, pilot test, install, administer, and troubleshoot applications based on any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your current Excel solutions to the newest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide as-needed help to organizations who need a quick solution to a specific problem related to Office Excel and Progent also offers full project management support for upgrading or creating mission-critical application software based on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individuals or teams.
Windows Server 2016 High Availability Remote Technical Support
Windows Server 2016 Information Assurance Consultants
Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Network Documentation Mid-sized Office
Midsize Company Network Designers
Progent offers technical services for mid-size businesses with 100 to 250 system clients. The medium size company or work group has typically been an underserved part of the market for network consulting expertise. The cost structures and service access models of major third-party service firms make them too costly for the ordinary small business or small medium business (SMB), which usually relies on a modest information technology budget with which to support an information network whose complexity and capability are frequently similar to the networks of far bigger companies. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 network monitoring, significantly lowers the IT support expenses of a small-medium business while offering the mid-size company with big-company service from certified, IT experts knowledgeable in a wide array of midsized business technologies. If your medium size organization or small business is looking for levels of network support appropriate for a medium size organization without paying enterprise prices, you need Progent.
Microsoft Certified Partner SQL Server 2019 Migration Troubleshooting
SQL Server 2019 Enterprise Support and Integration
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical online and on-premises expertise, software development, and troubleshooting services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud resources into a seamless information management solution.
24x7x365 External Security Scan Consulting
Internal Security Inventory Consulting Services
Progent offers two low-cost service packages designed to enable small companies to receive a professional security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security engineer administers a comprehensive test of your IT infrastructure from outside your firewalled perimeter to uncover possible risks in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized computer within your company firewall to determine vulnerabilities to internal attacks. The two security inventory packages are set up and executed from a protected external site.
Consultants Dynamics GP 2015
Expert Microsoft Certified Dynamics GP 2015 Data Extraction Consulting
Microsoft Dynamics GP 2015 R2 introduces a new architecture that enhances cloud readiness, works with popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and strengthens security. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and delivers over 100 improvements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and hands-on experience to resolve the many technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will optimize the return on your investment in this mission-critical platform.
Cisco ASA Firewall with Firepower Network Consulting
Cisco Firepower Firewalls Support and Integration
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.
Email Encryption Key Management Engineer
ProSight Email Directory Harvest Protection Specialist
Progent's ProSight Email Guard uses the services and infrastructure of leading data security vendors to deliver centralized control and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your security perimeter.
Specialists Flex 7500 2500 Wireless Controller
CCDP Expert Certified 8500 Wireless Controller Setup and Support
Progent's Cisco-certified Wi-Fi technology consultants can help you to deploy, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
SMS Server Upgrade Online Troubleshooting
Microsoft SMS Server Remote Support
Systems Management Server provides added capability for change and configuration management of Windows-powered systems via introducing Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software by making it easier to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to cut management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's adoption and upgrade services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to define efficient processes and policies to manage PDAs and smart portable communication devices so your field force remains productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that incorporates standards, processes and IT products to keep your IT computer system safe.
ProSight Remote Network Management Professionals
Engineer Small Business Network Management Outsourcing
Progent's ProSight portfolio of managed IT services are intended to offer businesses who have small internal network support staffs with affordable access to world-class management platforms and consulting expertise. Benefits of the ProSight line of managed IT services include fixed network management costs, automation of common administrative processes, ongoing absorption of the latest technology, graceful migration from legacy technology to current solutions, improved alignment of information technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Open Now Office 365 PowerPoint Integration Support Outsourcing
Office 365 OneNote Integration Information Technology Consulting
Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid networks that seamlessly integrate local and cloud products and services.
CISSP Certified Expert WiFi 6/6E Upgrade Professional
Engineer WiFi 6/6E System Design
Progent can show you how to plan, configure, manage, and repair an efficient Wireless network architecture, recommend appropriate components, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you put together a thorough 802.11x network security strategy that is well integrated with the security strategy for your entire corporate network.
Windows 8 Specialist
Microsoft Expert Windows 8 Consultants
Progent's engineers can deliver a range of consulting services to assist organizations of all sizes to deploy, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to create test environments to assess Windows 8.1 and plan and execute Windows 8.1 deployment projects following leading practices.
Microsoft Office 64-bit Information Technology Management
Remote Outlook 2016 Migration Companies
Progent's certified Office and Microsoft 365 consultants can assist companies of any size to integrate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to integrate Office or Microsoft 365 applications with each other and with additional core Microsoft technologies including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility issues with different releases of Microsoft Office and offers customized online instruction to individuals or groups.
Consulting Services NotPetya ransomware recovery
MongoLock ransomware recovery Engineer
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
After Hours External Security Inventory Consultant
Consult External Network Security Inventory
Progent offers two low-cost service packages designed to allow small businesses to get a professional network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive examination of your IT infrastructure from outside your company firewall to uncover possible weaknesses in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your company firewall to evaluate vulnerabilities to inside assaults. Both security inventory services are configured and executed from a protected remote site.
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