Austin At Home Workers Connectivity Consulting Company
System Design, Configuration, Administration and Help Desk Consultants
Expanding your telecommuter workforce may have a significant impact on network architecture, security, and company workflows. Progent has 20 years of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Austin company to pick the right technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from on demand guidance for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can assist Austin, Texas businesses to succeed with any aspect of building a high-performing work-at-home environment by delivering infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed for a remote workforce can be especially complex if you have to accommodate a combination of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering remote support for both outdated and current technologies in virtual office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement necessary updates. Support services offered by Progent to help your company to implement a productive telecommuting infrastructure include:
- VPN technology makes it possible to establish a secure tunnel for authenticated at-home workers to use IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your telecommuters to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide range of endpoint devices including Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center PC's desktop. This gives network managers substantial control over the computing ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect at-home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent can provide expert online consulting for deploying routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to mitigate these problems by providing services that include Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access solutions impact the speed and reliability of connections between at-home workers and the company network. Vital processes may demand redundant Internet access in the event the normal connection breaks. Progent can provide expertise for selecting ISPs, picking appropriate service packages, and configuring fault-tolerant Internet access. Refer to Internet access solutions.
IP Voice Solutions for an At-Home Workforce
Extending the business PBX environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are popular with SMBs to server telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for VoIP management. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations optimize their current Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers advanced IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional combined media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early IP voice platforms, visit CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and provide on-demand integration and debugging services.
Video Conferencing for Telecommuters
A wide selection of voice/video conferencing products from leading technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many organizations utilize a mix of products to accommodate their different partners and customers. Progent can help your organization to maintain your current conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, voice and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist you to configure and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help you to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of productivity apps that create a cohesive user experience for exchanging data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has provided remote consulting services for SharePoint and Exchange since their original publication and can help businesses to configure these flagship collaboration products to maximize the effectiveness of your at-home workers.
SharePoint uses web entities to allow collaboration and information sharing by providing policy-driven delivery of data, business processes, and tools for searching through enterprise-wide information silos. SharePoint allows you to build secure portals that enables remote workers to view and update consolidated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint support services, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit integration consulting for Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to OneDrive, and colleagues can retrieve them safely through a web browser. Provided with Microsoft 365, OneDrive enables remote workers to co-edit files. Edits created offline are uploaded when you go back online. To learn about Progent's expertise for Microsoft OneDrive, refer to Onedrive configuration consulting.
Cloud Integration Services for Remote Workers
Progent offers advanced online assistance for enabling businesses to create, manage and optimize cohesive hybrid network models that combine internal data centers, at-home workers, branch offices, and public cloud services. Progent can provide expertise for all modes of cloud service such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular family of public cloud software and services that enables you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure features over 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent can also help you establish protected access to Azure services for teleworkers by setting up and debugging firewalls and VPN tunnels. To find out about Progent's expertise for Azure, go to Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services offered on a subscription basis. Microsoft applications and services are provided in a variety of plans designed for users ranging from individuals and small offices to major enterprises. Progent can provide fast and affordable remote access to consultants knowledgeable about Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to evaluate the various subscription bundles available for Office 365 and configure 365 apps for your at-home workers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, go to Microsoft Office 365 integration expertise.
Exchange Online is one of the most widely used applications in the Office 365 product line. Microsoft 365 Exchange Online offers the benefits of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other benefits associated with public clouds. Microsoft has engineered Exchange Online to run seamlessly with local Exchange environments, enabling customers to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed assistance to guide you past tough IT roadblocks and also offer end-to-end project management outsourcing to make sure your telecommuters have easy and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's support services for Office 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the industry's biggest provider of cloud services. Progent can provide quick and affordable online contact with cloud integration experts who can assist your business to plan, deploy, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help you to build a high-availability network model to make sure your users have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the move. For information about Progent's consulting expertise for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud Platform (GCP) is a leading collection of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to scale your current IT resources with the Google Cloud Platform, and Progent's DBA experts can show you how to make your mission-critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can assist your business to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage system with GCP Storage, and simplify access control for remote workers with GCP Cloud Identity services. Progent can also assist your organization to utilize GCP's management technology to administer and track your Google Cloud ecosystem. For details, go to Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for At-Home Workers
An emergency, organization-wide transition to a teleworker business model, which might be driven by a pandemic or as part of a business continuity preparedness plan, can overstretch even a well-staffed internal Support Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Desk support services leverage Progent's extensive network of remote technical support specialists combined with world-class trouble ticketing and follow-up software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all aspects of online Level 1 desktop technical support from initial service requests through ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or revise the status of their current tickets, enter details, and upload screen captures and attachments. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop support charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to resolve complex problems. To learn more, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Augmentation Service enables you to expand your current Call Desk organization by splitting responsibilities for Call Desk support services transparently between your in-house support organization and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Call Desk service is based on a co-sourcing support solution based on the leading professional services automation tool for handling service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Support Desk Supplementation Services can enable your company to provide best-in-class desktop support to your telecommuters, visit Progent's Help Desk supplementation Services.
Cybersecurity for Remote Workers
Telecommuters commonly use their personal computers and work in an unsecured environment. This worsens their vulnerability to cyber threats and demands careful deployment of firewalls, remote monitoring, and the enforcement of policies based on best practices. Progent's seasoned team of certified data security professionals can assist your company to design, deploy and manage a modern cybersecurity solution that protects vital data in networks that include remote workers.
- Firewalls enable you to build a network environment that can be securely accessed by local users as well as by an at-home workforce, mobile workers, vendors, clients, and the public. Modern firewall devices allow you to configure and manage different permissions to different groups of users and to scale your IT network and adjust your security profile as your business evolves and as cyber threats become more complex. Progent works with both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, visit firewall configuration and support services.
- Online Endpoint Security Monitoring makes it easy to watch over the various devices utilized by at-home workers and either reject or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on every protected endpoint device, watching all activity and utilizing advanced machine learning to identify zero-day threats at inception. When an attack is discovered, ProSight ASM instantly isolates the infected endpoint device from the network to contain the threat. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices remain secure even if they are offline. For more information about ProSight ASM, refer to remote endpoint monitoring for remote workers.
- Security Audits can evaluate the exposure of your information system to all types of external and internal security attacks for an environment that includes at-home workers. Progent can deploy remote, automated security inventory software for quickly and affordably detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top credentials including CISM, CISSP, and GIAC, can assist your company to evaluate your workflows and policies and review your network architecture to enable you to design top-level protection for your an at-home workforce.
Data Protection for Teleworkers
The field of Data Protection involves backing up and recovering vital information so as to avoid data loss and minimize recovery time in case of storage system failures due to equipment issues, programming hiccups, user mistakes, malware, or other causes. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for at-home workers must cover diverse types of personally owned endpoint devices. Progent offers fast online help from consultants familiar with a broad array of platforms for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist your company to produce, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the name Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a centralized solution for protecting critical data by managing onsite, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Remote endpoint devices can be personally owned or company owned. IT administrators managing the endpoint computers of telecommuters can utilize Intune to deploy and authenticate apps on managed devices, push patches and certificates, set up policies for accessing data and networks, set passwords, establish VPN connections, control how teleworkers share data, set up threat defense, ensure compliance, and delete corporate data from missing, stolen or deactivated endpoint devices. Microsoft Intune runs with Apple iOS, Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can assist you to use this platform to administer the endpoint computers of your telecommuters, refer to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network administrators to keep remote endpoints up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a one-time purchase. Key capabilities of Workspace ONE include rapid remote deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To find out about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient work-from-home solution for your Austin, Texas business, call
An index of content::
Support and Integration Postini
Anti-Virus Technology Consulting Services
E-Mail Guard is Progent's affordable anti-spam and virus defense solution that gives small businesses world-class protection from spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-based spam filtering and antivirus services that defuse email attacks before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their email systems, irrespective of server platform, hardware type, or data center location.
Recruit Network Consultant Telecommute Job
Network Professional Home Based Virtual Office
If you are a network consultant with technical support expertise, joining Progent and helping Progent's customers will enhance your skills via interaction with our team of mutually supportive, high-output consultants. Progent's concentration on offering IT consulting and technical support to small and midsize businesses will give you the opportunity to work closely with decision makers and contribute significantly to the growth of exciting organizations. In addition, Progent's virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to come up with fast fixes when you take on mission-critical problems.
SharePoint Server 2019 Remote Support
SharePoint 2019 Workflow Manager Technical Support Services
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, application development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet solution.
System Center MOM Consulting Services
24x7 24x7 Network Integration
Even if your business has a small network services group and a limited technology budget, your information system can still feature the same high availability and responsiveness that once required a large in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your mission-critical business applications and servers up and running.
24-7 Lync Server 2013 Instant Messaging Specialist
Lync Server 2013 Onsite Technical Support
Progent's consultants can assist you to evaluate the benefits of Microsoft Lync Server 2010 for your business and can help you to design and carry out a rollout of Lync Server 2010 that centralizes the control of Instant Messaging and Presence and increases the productivity of your in-house employees, at-home workers, and smartphone users. Progent can in addition help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, interface Lync Server with Exchange Server, SharePoint, and Microsoft SQL Server, show you how you can run Lync Server 2010 to enhance the collaborative capabilities of MS Office programs, and provide webinar training and continuing support for Lync and other Microsoft technologies.
Award Winning Customer Relationship Management Computer Consultants
Accounting System Contract Development
Progent's team of application experts can provide in-depth support, software programming, integration assistance, and webinar classes for popular applications that address vital areas including ERP and MRP, financials, business analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting support online, Progent can assist small businesses throughout the U.S. to avoid the lost productivity and fees related to travel and on-premises visits without sacrificing the effectiveness of technical services.
ProSight Email Denial of Service Protection Engineer
Consultants ProSight Email Virus Filtering
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Technical Support Small Business WAP150
Small Business WAP100 AP Online Consulting
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure experts can provide online or on-premises configuration and debugging support to assist your organization to design, configure, update, tune, manage and troubleshoot Cisco Small Business Wi-Fi access point environments of any size or topology.
Office 365 Deployment Readiness Network Consultants
Hybrid Exchange Online and Exchange on-premises Online Troubleshooting
Office 365 is Microsoft's expanding family of productivity programs and cloud-hosted services offered on a monthly or annual subscription basis. Office 365 apps and cloud-based services are available in a variety of product bundles intended for markets from students and households to global enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to understand the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you derive maximum business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.
Juniper J2320 Router Firewall Audit
24-7 Juniper J4350 Router Cybersecurity Companies
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
IP Telephony Help and Support
Cisco IP Video phones Configuration
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from discontinued VoIP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Telecommuting Cisco Consulting Part-Time Jobs
Work from Cisco Engineering Part-Time Jobs
Progent believes that a carefully architected and executed network can be a pivotal factor for accelerating any firm's growth, and Progent follows this philosophy in our corporate network infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows Progent's staff consultants and authorized contractors to deliver fast and effective support, cooperate closely on challenging projects, and experience professional and personal maturity from acting as part of an exciting business ethos of personal drive and independence.
Security Consultancies Juniper SSG520M Router
Juniper SSG Series Router Technical Support Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Dynamics GP/Great Plains Online Troubleshooting
Dynamics GP Power BI Support and Help
Dynamics GP/Great Plains can help you grow and manage your company better by offering easy access to strategic information and a rapid ROI. Dynamics GP offers major business benefits including its ability to expand the reach of your organization, handle your financials, automate financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, expand sales and minimize lead-time, and increase cash flow. Progent can help you configure and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can provide experienced Dynamics GP support professionals to make sure you reap the full advantages of your Dynamics GP business management system.
Polycom ATX Telepresence Specialist
24/7 Polycom OTX Telepresence Consultancy
Progent can provide the services of an accredited consultant with expertise deploying products from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, install, upgrade, or maintain a telepresence solution that protects your investment and optimizes the strategic value of your information network. Progent also offers the expertise of network infrastructure engineers able to help businesses of any size to build and maintain a communications network that delivers the performance, dependability, security, and scalability required to accommodate your video conferencing/telepresence solution.
Windows 8.1 Storage Spaces Information Technology Installation Service
Information Technology Support Windows 8.1 BitLocker
Progent's Microsoft-certified experts can deliver a range of network consulting services to assist companies of any size to install, manage, and support networks that incorporate workstations, notebooks, tablets, or smartphones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can help design and configure test labs to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on industry best practices.
Top Quality Wireless Security Consulting Services
Consultants Wireless Security
Progent provides consulting for security auditing utilities including Microsoft Baseline Security Analyzer for performing a variety of automatic system auditing scans to uncover potential security gaps. Progent has extensive experience with security auditing tools and can help you to make sense of testing reports and react appropriately. Progent can help you build protection into your company operations, install scanning applications, plan and deploy a secure system environment, and suggest policies to optimize the safety of your network. Progent's security engineers are able to help you set up a firewall, implement secure remote access to email and business applications, and integrate virtual private network. Progent's certified security engineers can also test the security of web-based applications and can conduct extensive security audits of company-wide security to validate your organization's compliance with recognized industry security standards such as FISMA, NIST, and ISO.
Services SQL Server Replication
SQL Server Applications Consultant
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of cutting-edge enterprise-class programs that can give your business a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in designing, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.
Consultant Services Exchange 2013 Performance Tuning
Exchange 2013 Collaboration Remote Technical Support
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers powerful new features as well as a redesigned structure. These improvements favorably impact vital IT areas such as manageability, availability, security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you understand the possible business benefits of upgrading to Microsoft Exchange 2013, create an efficient test and deployment plan, and educate your IT staff to manage your Exchange Server 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange 2013.
Core Routers Online Support Services
1900 Router Help and Support
Cisco has developed an extensive array of routers including appliances built to deliver the protection, bandwidth, and reliability required by organizations from small businesses to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, including the Cisco 800 family of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.
Exchange 2013 Unified messaging Online Support Services
Technical Support Services Exchange 2013 Disaster Recovery
Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital areas like manageability, availability, security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to understand the possible advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing remote support and management for Exchange 2013.
After Hours Support and Setup Meraki MS Switch
Meraki Management Support and Help
Cisco's Meraki line of switches are intended for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote consulting to help you to design and implement a productive network architecture that incorporates Meraki switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and test a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a cohesive networking solution.
Aironet Wi-Fi AP Management Online Troubleshooting
Aironet 802.11ac AP On-site Technical Support
Progent's Cisco CCIE wireless network infrastructure experts offer remote or onsite integration and debugging services to help you to design, configure, upgrade, optimize, administer and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to build an enterprise-wide connectivity foundation that is simple to administer and scale. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to work with your unique office design, building structure, and expected network traffic.
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