Immediate Remote Support for Austin Texas UNIX, Linux, or Solaris SystemsFor small businesses in Austin Texas, Progent offers help for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Microsoft technology. Progent has provided online support to companies in all 50 states in the U.S. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified network specialists for complex infrastructure issues, plus the services of CISSP-certified security consultants to handle high-level security architecture and disaster recovery planning.

Progent's remote technical support services offer excellent leverage due to the fact that they are equipped with the real-world background and the sophisticated tools to resolve most network issues quickly. This reduces direct expenses since service calls take up a smaller number of billable consulting minutes. Online support also avoids the cost of dispatching a consultant to your site. Your organization benefits even more in indirect expenses by reducing or eliminating network outages and associated losses resulting from business disruption, upset customers and vendors, unproductive workers, and distracted executives.

Progent's billing policy for remote help is structured to get the most out of your network support investment. Progent charges by the minute for telephone-based assistance, so you are invoiced just for the support that you actually get. In contrast to typical online support firms, Progent imposes no initialization charge or minimum payments. Progent's per-minute billing unit and simple policy for billing eliminate scenarios where fast repairs somehow end up as big bills. Progent's skill at disposing of problems efficiently results in your company saving money.

Progent's Online Technical Support Technologies
Over time, Progent has developed a set of optimized tools and field-tested methodologies which promote the highest level of effectiveness for online technical support and troubleshooting for small and midsize company information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Secure VPN access permits the consultants of Progent's remote service group to connect to your system without violating corporate security.

Progent's powerful customer support database system maintains detailed records describing all support that Progent's clients have been provided. Progent's team consultants have access to the records of support rendered to every client by any consultant. This database of problems and resolutions is structured as a readily searchable proprietary database that enables Progent's remote support engineers to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and working relationships with major industry leaders including Cisco and Microsoft make available additional vast support knowledge bases and permit fast response from vendors' internal support staff so Progent's remote service experts are able to arrive at the most efficient solutions quickly.

Start Receiving Online UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To access Progent's remote support in Austin Texas or to learn additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have a critical need for IT help, go to Immediate Emergency Support.

Online Technical Services Available from Progent
Progent's phone-based support experts possess certified skills in an extensive array of disciplines. This broad range of IT skills allows Progent's consultants to resolve virtually any emergency that may take place in a small company network. Certificates earned by Progent consultants in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Associate.

To provide assistance to businesses with mixed-platform environments, Progent also provides the support of engineers with advanced Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.

Phone-based services Offered by Progent to small businesses in Austin include:

Special Support Programs Available from Progent
Progent offers the skills of seasoned online consulting professionals for contract projects that small businesses frequently need. Progent's rates for ongoing consulting tasks are determined according to the level of expertise of the consultants required. Progent's experience with these special areas of computer technology enables customers to complete critical initiatives economically and on time. Progent's project-based remote engineering services include:
  • Call Center Expertise
    Progent's Help Desk Call Center support alternatives for small and midsize companies with environments that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Call Center process consulting. Progent's Standard Help Desk Call Center services are well suited for small businesses who lack the money or time to build and maintain an in-house Help Desk Call Center but who require quick access to an effective Help Desk with professional phone support as well as the technical depth to escalate complex problems to advanced consultants.

    Progentís shared Help Desk services allow your IT organization to share responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Co-managed Help Desk service is a collaborative service desk solution built around the top PSA tool for handling service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk consulting expertise can guide you in creating an efficient new Help Desk or revamping your existing organization, evaluating or modifying Help Desk software products to meet the special demands of your corporation, or adding temporary online staff to supplement your existing Call Center resources to deal with unusually busy events like software transitions, mass upgrades, or installing brand new business software.

    Progent's Help Desk team of veteran information technology professionals provides your workers in Austin Texas fast assistance from an effective network service group with years of experience offering telephone-based consulting and online troubleshooting for IT systems based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk perception as a major contributor to business success, and Progent's target is to solve and not just annotate technical problems.

  • Business Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Experts Group offers phone-based advanced consulting support and education in specific application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting expertise, custom development, and education for Microsoft applications including Microsoft CRM, Microsoft Office Project, Microsoft Word, and Excel. To find out more information on Progent's consulting, customization, and training services for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

    Progent's Mac experts can nurture the creative facets of Mac environments by providing phone-based consulting support and training in imaging, audio, and motion video. Progent's support professionals can provide assistance in a range of Macintosh creative tools such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with common jobs such as capturing or digitizing audio or video or establishing an audio/video production studio.

    Online Network Monitoring Support
    Progent offers businesses in Austin Texas online network and server monitoring support centered around MS System Center Operations Manager network monitoring, customized by Progent for your business so that your IT maintenance is proactive and automated. By uncovering potential trouble spots before they expand into downtime, proactive monitoring can avoid stressful and costly network crises. Progent can also provide help with server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Solaris, or Apple macOS and OS X systems, Windows systems, or systems powered by a combination of platforms.

How Your Austin Texas Company Can Contact Progent's Online Support Professionals
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, go to Progent's Urgent Online Support, telephone 1-800-993-9400, or see Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services




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  • Windows desktop virtualization Engineer
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    Citrix offers a comprehensive line of platforms that provide enterprise-grade manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the business benefits of Citrix virtualization products and help you plan, validate, implement, troubleshoot, and support Citrix solutions.

  • Ubuntu Linux, Sun Solaris, UNIX Online Technical Support Austin-Bergstrom Airport AUS
  • Teleworkers Austin Assistance - Help Desk Solutions Consulting Experts Austin, TX At Home Workforce Assistance in Austin - Help Desk Solutions Consulting and Support Services
  • Top Quality SentinelOne Ransomware Monitoring Consult Engineer Ransomware Recovery Readiness Analysis
  • Top Ranked Austin MongoLock Crypto Remediation Austin, US Austin 24/7/365 CryptoLocker Recovery Travis County Texas

  • Network Consulting Cisco Virtual Private Network
    IT Consultant VPN

    Progentís Cisco Security/VPN consultants and CCIE and CCNP certified support staff can help your small or mid-size company deploy and support Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business requirements. Progentís Cisco-Premier network consultants support Ciscoís complete line of hardware and software aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can show you how to deploy Cisco technology to get safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central client access control framework for user certification, permissions, and tracking from a graphical Web interface.

  • Suse Linux, Sun Solaris, UNIX IT Services Austin
  • Travis County Texas Austin Dharma Ransomware Forensics Analysis Austin NotPetya Crypto-Ransomware Forensics Investigation Travis County Texas
  • Travis County Texas, United States Work from Home Employees Austin Consulting Experts - Cybersecurity Systems Consulting At Home Workers Austin Consulting Services - Cybersecurity Solutions Assistance Austin

  • Linux Remote Troubleshooting
    Fedora Linux Network Engineer

    Progent's Linux consulting services provide small companies and developers help with managing and supporting Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of experience provides you with an easy one-stop source to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

  • Urgent Exchange Server 2007 Remote Troubleshooting Biggest Exchange 2007 Edge Server Support
  • Urgent SharePoint Server 2010 Technical Support Austin-Bergstrom Airport AUS Austin Texas Technical Support Services SharePoint Server 2013
  • VMware NSX and SRM Disaster Recovery Consultant VMware VCDX certified Professionals
  • VPN Professionals CCDP Certified VPN Consultants
  • Online Support Services Debian Linux, Sun Solaris, UNIX Austin
  • VirtualPC for Mac Engineer Windows Desktop Simulation on Apple Mac Network Consultants

  • 24 Hour UNIX, Windows Engineers
    Windows and UNIX Consultants

    If your company computer system combines UNIX, Linux or Sun Solaris technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent information exchange, high dependability, superior performance, and strong protection. Progent's UNIX and Windows coexistence assistance offerings feature network infrastructure configuration and support, support for Windows services for UNIX, remote network monitoring and management, online network help and repair, in-person technical support, and Contact Center support.

  • Windows 2008 R2 Technical Support Windows Server 2008 Security Technical Support
  • Windows Server 2003 Specialists Biggest Windows 2003 Server Remote Support
  • Gentoo Linux, Solaris, UNIX Computer Consulting Austin, Travis County, United States
  • Windows Server 2012R2 upgrade Specialists Windows Server 2012 R2 Hyper-V Virtual Switch Support Services
  • ransomware protection Specialist ransomware prevention Consulting

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