UNIX and Linux Phone-based Technical Support for
Austin Enterprise and Small Business IT Network Systems
For small businesses located in Austin Texas, Progent offers technical support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a combination of UNIX-family systems and Microsoft platforms. Progent has delivered online troubleshooting to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE engineers for complex infrastructure problems, plus the services of CISSP-accredited security consultants to handle advanced security design and disaster recovery planning.
Progent's remote technical support engineers offer excellent value because they are equipped with the real-world experience and the advanced technology to resolve the majority of network problems quickly. This reduces direct costs since service calls take up a smaller number of chargeable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your site. Your company benefits even more in incidental expenses by reducing or eliminating system downtime and related losses due to business disruption, upset customers and vendors, idle employees, and de-focused executives.
Progent's pricing policy for online support is designed to get the most out of your network support dollar. Progent charges on a per-minute basis for phone assistance, so you owe exclusively for the services that you receive. In contrast to typical remote support firms, Progent imposes no initialization fee or minimum fees. Progent's per-minute billing unit and simple policy for pricing prevent situations where quick fixes somehow turn into substantial bills. Progent's penchant for dealing with problems quickly results in your company conserving cash.
Progent's Online Support Technologies
Over the years, Progent has fine tuned an arsenal of optimized tools and field-proven methodologies which promote the maximum degree of effectiveness for online help and repair for small and midsize company computer networks. Progent offers safe Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN access permits the experts of Progent's online support team to access your computer system remotely without violating corporate security.
Progent's powerful service database application keeps thorough records for all service that Progent's customers have been provided. Progent's staff service personnel have the benefit of the details of support delivered to every Progent client by any consultant. This database of trouble tickets and fixes is structured as an easily searchable support knowledge base that permits Progent's online support professionals to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support grows over time. Progent's high-level certifications and working associations with important vendors such as Cisco and Microsoft make available other extensive technical support knowledge bases and allow quick access to vendors' internal engineering staff with the result that Progent's remote consulting experts can come up with the best solutions in the least time.
Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To access Progent's phone services in Austin Texas or to learn more about Progent's online support programs, contact Progent at
Phone-based Network Support Services Available from Progent
Progent's phone-based technical service engineers have certified skills in a comprehensive array of technologies. This broad scope of capability allows Progent's consultants to tackle almost any problem that may take place in a small company information system. Certificates earned by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.
To support businesses with mixed-platform environments, Progent also provides access to consultants with advanced Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Phone-based services available from Progent to clients in Austin include:
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UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide array of computer technology such as network architecture, email systems, network and process security, UNIX and Microsoft Windows coexistence, VMware products for server economization and easy administration, and migration from older systems to the latest Windows or Linux-powered environments. Progent's team-oriented methodology for solving technical issues enables fast escalation, when required, to engineers with task-relevant expertise to handle challenging scenarios. This expedites solutions of urgent problems, minimizes lost productivity, and cuts support expense.Progent's UNIX/Linux consultants can provide urgent phone-based help for troubleshooting anomalies affecting UNIX, Linux, or Solaris networks based on popular versions of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX OS
- HP-UX
- Berkeley UNIX (BSD)
- SCO
- SGI/Irix
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco CCIE certification is the premier accreditation for network infrastructure consultants, and indicates a consultant's networking knowledge at the expert level. CCIEs can deal with the most intractable problems surrounding network planning, integration, administration, protection, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal support staff in isolating anomalies with Cisco IOS Software network administration tools and coming up with alternate approaches or locating program updates. Cisco qualified CCIEs are an exceptional cost-effectiveness since their depth of expertise permits them to resolve even the most intractable problems rapidly. In common cases, less qualified service providers can wrestle for hours or even days with identical tasks that a CCIE can resolve in a few minutes.
Few support organizations make Cisco-qualified CCIEs available to support small and mid-size companies. Progent offers fast telephone access to a Cisco-qualified CCIE so your company can receive urgent assistance for serious network problems that are hurting worker efficiency but are not within the scope of your local IT support group or consultant. Progent's Cisco CCIE engineers can connect to your network via advanced remote troubleshooting technology in order to provide fast, secure, and affordable diagnosis and remediation.
Progent's CCIEs offer expertise in all of Cisco's popular family of infrastructure devices including PIX Series Firewalls and ASA 5500 Series Firewalls, the Catalyst FWSM modules, secure high-speed and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus VPN solutions.
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Authorized Windows Expertise
Progent's Microsoft-expert online service engineers can deliver computer repair and IT support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the assistance of consulting engineers who can assist you with a broad range of technology support services such as Windows Server 2022 planning and integration support,
Microsoft Windows Server 2019 expertise,
Windows Server 2016 migration support and cloud integration solutions,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 Server planning and configuration,
MS Exchange 2016 Server migration, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint Server 2016 migration consulting services,
SharePoint 2019 planning and deployment, Microsoft Teams planning and integration, Skype for Business migration support, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 upgrade, Microsoft Forefront TMG 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
Systems Center Operations Manager system monitoring,
Project Server planning,
Small Business Server support, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide array of remote desktop consulting and support services including Windows 11 migration and designing and deploying Microsoft 365 cloud solutions for Windows workstations.
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CISSP and ISSAP Certified Network Security Consultants
Progent's qualified CISM and CISSP network security engineers can provide a range of system protection solutions to improve the defenses of your UNIX, Linux, Solaris, Apple Mac or Windows environment against internal or external threats or help you to clean up quickly following a serious penetration. Security services offered by Progent include: comprehensive network security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Netcat; rapid cleanup after malicious attacks; setting up firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your messaging system against spam and DHA attacks; and setting up 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting services to help organizations of any size integrate their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that utilize on-premises resources along with public clouds. To help you to integrate cloud services with networks, Progent offers a variety of public cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.
Progent offers the skills of world-class remote consulting experts for special projects that small businesses often need. Billing charges for longer-term consulting projects are set based on the qualifications of the consultants involved. Progent's background in these important areas of information technology allows clients to complete critical projects within budget and on schedule. Progent's special online engineering solutions include:
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Call Center Support
Progent's Help Desk service options for small and midsize businesses with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Helpdesk consulting. Progent's Standard Help Desk Call Center support services are a convenient solution for small businesses who don't have the money or time to assemble and manage an internal Help Desk Call Center but who want quick access to a reliable Call Center with proficient phone support as well as the technical depth to escalate complex trouble tickets to advanced engineers.Progent's shared Help Desk services make it possible for your business to split the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution built around the leading PSA tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
Progent's Help Desk Call Center consulting services can guide you in building an effective new Help Desk or revamping your existing organization, evaluating or modifying Help Desk Call Center software to handle the special demands of your business, or adding temporary online personnel to supplement your existing Call Center team during unusually busy scenarios such as software transitions, mass updates, or rolling out new business software.
Progent's Help Desk Call Center team of seasoned information technology experts provides your clients in Austin Texas rapid contact with an efficient technical support group with years of background delivering phone help and remote troubleshooting for networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk the reputation as a crucial driver of business success, and Progent's aim is to resolve and not merely annotate technical issues.
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Business Applications Support: Education, Development, and Problem Solving
Progent's Applications Consulting Team can supply online professional engineering expertise and training in special business application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can deliver expertise, customization, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and MS Office Excel. To learn more information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.Progent's Mac experts can nurture the imaginative components of Macintosh environments by offering remote help support and training in graphics, audio, and video. Progent's support professionals can provide assistance in a variety of Apple Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and After Effects. Progent's Mac experts can also help you with common jobs such as capturing or digitizing audio or video or establishing an audio/video production facility.
Online Network Monitoring Support
Progent can provide businesses in Austin Texas online network monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to fit your business so that your computer support is proactive and automated. By detecting potential issues before they evolve into network outages, system monitoring can minimize disruptive and expensive network crises. Progent can also deploy system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft Windows systems, or networks powered by multiple OS platforms.
To contact Progent about emergency phone-based support with UNIX, Linux, Sun Solaris, or macOS and OS X computer systems, go to Progent's Emergency Phone-Based Help, phone
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
An index of content::
Technical Support Services Azure AD Connect
Windows Active Directory Computer Consultant
Progent's consultants can help you to plan and carry out a smooth migration from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and cloud resources.
Expert Microsoft Certified Project Server 2010 Integration
Immediate Microsoft Project Server Scheduling Consulting Services
Progent's Microsoft-certified consultants offer in-depth support in implementing, operating and troubleshooting all versions of Microsoft Project Server and can provide a broad variety of affordable remote consulting services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system design, software configuration and migration, setting up secure collaboration among onsite and remote or mobile users, network optimization, and customized webinar training classes.
IT Consultant VPN
Remote Access IT Consulting
Cisco's network security and remote access technology for small companies provide a full range of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align best with your business goals.
24/7/365 SCDPM 2012 Protection Groups Support
On-site Technical Support SCDPM 2012 Compliance
Progent's Microsoft-certified consultants offer online or in-person expertise to help organizations of all sizes to plan, deploy, administer, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier releases of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn problems, or full project management services. Progent can also help your business to design SCDPM 2012 into a comprehensive disaster recovery plan.
Network Security Scan Specialists
Network Security Inventory Professional
Progent has put together two ultra-affordable service bundles intended to allow small businesses to get an independent security evaluation from a certified security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive test of your network from outside your company firewall to determine potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a network scan from a secure computer within your firewall to assess your exposure to inside attacks. The two security inventory packages are configured and executed from a secured external site.
Dell DRAC Professional
HP Lights-Out 100c Remote Management Card Consultant Services
Remote management cards offer network managers full control over a server without the requirement for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to plan, implement, and support a fault-tolerant company network that incorporates remote server management cards and Progent can use these remote management cards to deliver efficient remote technical support. Progent has experience with a number of remote server management cards such as Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Patch management services Consultant Services
IoT sensors patch management Professionals
Progent's managed services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as switches and wireless APs, and IoT devices like sensors and robotics.
Symantec VPN Network Consultant
Symantec Security Information Technology Consulting
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to upgrade to current firewall technology. Progent can also help you create and implement a complete security strategy that can incorporate firewall and VPN devices and software, managed security and virus protection services, system monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network support, administration, training, and security consulting.
SCCM 2016 Intune Integration Online Technical Support
SCCM 2016 Patch Management Specialist
Configuration Manager 2016 automates application and device provisioning and updating, streamlines security and compliance settings control, inventories network resources, guards against company data leakage, provides health monitoring, allows safe self service, and delivers a single control mechanism for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can help you with any facet of designing, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
24/7 Network Consultant Double-Take Software
DoubleTake Carbonite Backup Remote Technical Support
DoubleTake/Carbonite Software offers a family of products intended to deliver small companies a range of cost-effective solutions for replicating and restoring vital applications including Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small business IT networks to achieve a high level of availability and business continuity readiness at a budget-friendly price.
Microsoft Experts Consultants Windows Hyper-V 2016 Private Cloud
Online Support Hyper-V 2016 Management
Hyper-V 2016 utilizes core technologies first developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and carry out a smooth migration plan, educate your IT management and technical support personnel, and deliver as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Urgent Technology Professional Dynamics GP 2015 Web Client
Dynamics GP 2015 Web Client Engineers
Microsoft Dynamics GP 2015 R2 introduces a revamped design that improves cloud integration, works with popular smart phones and tablets, permits single sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the critical technical and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will optimize the business value of your investment in this mission-critical product.
Microsoft 365 Excel Integration Outsourcing
Office 365 Outlook Integration Technology Consulting Services
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity programs and cloud services offered on a subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of product bundles intended for customers from students and households to global enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to understand the wealth of subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help you to create and maintain hybrid networks that transparently integrate on-premises and cloud products and services.
Help Desk Outsourcing On-site and Remote Support
Work at Home Integration Networking Support
Progent's IT outsourcing services offer affordable network support for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your system, or developing an on-line business solution, outsourcing your IT technical services can contain costs and minimize uncertainties, allowing network support budgets to grow in a more linear and manageable fashion than is possible by assembling a large, all-purpose internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a secure and highly available system architecture for your critical business software powered by Microsoft Windows.
ProSight Reporting Auvik Network Managemrnt Technology Consulting
ProSight Reporting SentinelOne Remote Network Monitoring Onsite Technical Support
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Flexential Tampa Data Center Engineers
Flexential Colocation Center Technology Professional
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting services. Progent maintains a team of IT experts based in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran disaster recovery/business continuity planning experts. Progent can also assist your business to plan and execute a move to the Flexential data center with services like designing solution architecture, specifying hardware, system configuration and validation, troubleshooting, setting up remote network management, and training your IT support team.
Immediate Router patch management Consultant
iOS patch management Professional
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Consultants NotPetya ransomware hot line
DopplePaymer ransomware hot line Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Urgent Hyper-V 2016 Migration Online Support
Windows Server Hyper-V 2016 Hybrid Cloud Onsite Technical Support
Hyper-V 2016 utilizes core features first designed for and proven on Azure, among the world's biggest public clouds. This dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing data security, uptime, expandability, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to evaluate the advantages of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to run your vital applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, educate your IT administration and technical support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment gives you the highest possible business value.
Consultant SCCM Patch Management
Onsite Technical Support SCCM Site Hierarchy
Configuration Manager automates software provisioning at scale, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, provides health monitoring, enables safe end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can assist you with any facet of designing, implementing, using and repairing a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Immediate Meraki MS 400 Series Switch Help and Support
24 Hour Meraki Switch and AP Online Consulting
Cisco's Meraki family of access and distribution switches are intended for sites that go from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote expertise to assist you to plan and deploy an efficient network architecture based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-based management architecture, set up policies to ensure compliance, develop and test a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
WiFi Site Surveys Setup Service
Technical Consultant Help Desk Outsourcing
Progent imposes no minimum charge and requires no retainer for services provided during regular business hours. Progent's one-minute granularity eliminates big bills for fast fixes so you will not be tempted to allow less critical problems to fester.
Microsoft CRM Support and Integration
Immediate Contract Development Excel
Progent's team of application experts can provide advanced support, custom development, integration help, and webinar training for popular applications that address vital areas including ERP, general accounting, management reporting, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services online, Progent can help small businesses anywhere in the U.S. to save the time and fees related to travel and on-premises visits without compromising the effectiveness of consulting services.
Cisco RADIUS Security Consultants
VPN Technical Support
Cisco's security and offsite access products for small organizations represent a complete range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert consulting staff includes field-proven engineers with Cisco's CCIE and CCNP certifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security solutions that align best with your business goals.
Open Positions Q&A about Network Engineers
Employment Q&A about Cisco CCDP
For replies to common enquiries about being a consultant at Progent, refer to Working with Progent Q&A.
Duo Two-factor Authentication Professionals
Multi-factor Authentication IT Consultant
Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
WAP Specialists
Top Quality Aironet 1700 Access Point Technical Support Services
Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
ASP.NET Coding
ASP.NET Core Programming Firm
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and at low cost.
Microsoft Azure firewall configuration Integration
Microsoft Experts Azure integration Services
Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify IT management and reduce equipment investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and resources and make sure you sidestep the common errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Android handhelds.
Email Encryption Key Management Professionals
Email Anti-fraud Intelligence Consulting Services
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Anti-Spam Reseller
Antispam Technical Support Services
E-Mail Guard is Progent's affordable spam filtering and virus defense solution that offers small companies world-class defense from spam, viruses, DHA attacks, and other types of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-based anti-spam and virus protection services that ward off email attacks before they are able to penetrate the company firewall. Perimeter Manager also lets administrators track and manage their email application, irrespective of server vendor, hardware type, or data center location.
Consultant Services VMware Site Recovery Manager Failback
VMware Site Recovery Manager Testing Consulting Services
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for recovering services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist you to plan, configure, test and administer a DR solution based on VMware Site Recovery Manager.
Network Performance Troubleshooting Network Consulting
Automatic Network Topology Diagrams Information Technology Consulting
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding appliances that require critical software patches, or resolving performance issues.
Troubleshooting Work from Home
Telecommuting Support Outsourcing
Progent has 20 years of experience helping small and medium-size organizations to plan, deploy, tune, administer, and debug information networks that incorporate at-home workers.
CCIE Certified Cisco VPN Technical Support Services
Setup and Support Cisco Virtual Private Network
Cisco's security and offsite access solutions for small to medium sized companies represent a full array of easy-to-administer protection hardware and software to help you protect your entire information system. Cisco's VPN line includes switches, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco protection technologies that align best with your corporate goals.
Exchange 2010 Migration Consultants
Exchange Upgrade Consultancy
Progent's Microsoft-certified network engineers can assist you to determine the benefits of Exchange 2010 for your company and can assist your IT staff to design and implement a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and integrating your vital communications technologies.
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