UNIX, Linux, Sun Solaris, Mac OS X Phone-based Support for
Austin Enterprise and Small Business Information Network Environments
For small and midsize businesses located in Austin Texas, Progent offers help for computer systems powered by UNIX or Linux or for environments that feature a combination of UNIX and Windows platforms. Progent has provided online support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). Progent also offers the expertise of CCIE-qualified engineers for complex connectivity issues, plus the services of CISA and CISSP-accredited security consultants to help with advanced security architecture and business continuity preparedness.
Progent's remote technical support services offer exceptional value due to the fact that they are equipped with the real-world background and the advanced technology to solve most network issues rapidly. Efficient support lowers immediate costs because service calls accumulate fewer chargeable consulting minutes. Remote help also avoids the cost of sending an engineer to your location. Your organization benefits additionally with indirect expenses by reducing or avoiding network downtime and associated costs stemming from business discontinuity, upset customers and vendors, idle employees, and de-focused management.
Progent's billing policy for remote support is designed to maximize the impact of your network support dollar. Progent charges on a per-minute basis for telephone-based assistance, so you pay only for the support that you receive. In contrast to many online service organizations, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and clean policy for pricing prevent situations where speedy. minor solutions somehow end up as big tabs. Progent's skill at handling technical issues quickly results in your company spending less money.
Progent's Remote Support Technologies
Over the years, Progent has fine tuned an array of customized technologies and proven methodologies which ensure the highest level of effectiveness for online technical support and repair for small and midsize business IT systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN technology enables the engineers of Progent's remote service group to connect to your company's computer system remotely without breaching system security.
Progent's highly evolved customer support database application keeps thorough documentation of the service that Progent's customers have received. Progent's staff consultants have access to the specifics of assistance rendered to each Progent customer by every Progent consultant. This archive of trouble tickets and repairs is stored as an easily accessible internal database that allows Progent's remote support professionals to share their experiences with the whole team to ensure that the effectiveness of Progent's technical support grows over time. Progent's advanced accreditations and working relationships with important industry leaders such as Cisco and Microsoft make available additional massive technical databases and permit quick response from manufacturers' internal product engineers with the result that Progent's online service experts can come up with the best solutions in the least time.
Initiate Online UNIX, Linux, Solaris, or macOS and OS X Computer Assistance from Progent
To get started with Progent's phone support in Austin Texas or to find out additional information about Progent's online support programs, contact Progent at
Phone-based Support Services Available from Progent
Progent's online technical service experts offer advanced credentials in a comprehensive array of technologies. This breadth of technical skills permits Progent's engineers to tackle virtually any emergency that may occur in a small or midsize business information system. Credentials awarded to Progent engineers in UNIX-family technologies include Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, Voice Professional, CCDA and CCDP.
To support clients with mixed-platform networks, Progent also offers the skills of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager Engineers, CISSP network security specialists, and CISSP-ISSAP consultants.
Online technical support services available from Progent to customers in Austin include:
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based support services cover a broad range of computer technology including system infrastructure, email solutions, network and operational security, UNIX and Windows integration, virtual server technologies for server hardware economization and simplified administration, and transitioning from legacy applications to the latest Windows or Linux-powered environments. Progent's team-based approach to solving network problems enables quick escalation, when required, to engineers with task-relevant expertise to tackle challenging situations. This expedites solutions of critical problems, minimizes lost productivity, and lowers service costs.Progent's UNIX and Linux support engineers can provide urgent remote assistance for resolving anomalies within UNIX/Linux systems powered by leading variants of UNIX such as:
- macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- BSD
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert certification is the top recognition for networking engineers, and indicates an individual's network technology knowledge at the expert level. CCIEs can handle even the most difficult issues encountered in network design, integration, management, security, and repair. Cisco qualified CCIEs can cooperate closely with Cisco's in-house engineers in analyzing anomalies with IOS Software network administration tools and developing alternate approaches or identifying software patches. Cisco qualified CCIEs offer excellent value because their broad expertise enables them to resolve even the most complex problems rapidly. In many instances, less seasoned consultants can wrestle for many hours or even days with identical tasks that a CCIE can dispose of in minutes.
Few service providers make Cisco-qualified CCIEs available to assist small and mid-size businesses. Progent can provide quick telephone access to a Cisco authorized CCIE so you can receive timely help for complex network issues that are lowering worker efficiency but are beyond the scope of your regular network maintenance group or consultant. Progent's CCIE engineers can connect to your environment by means of state-of-the-art on-line troubleshooting technology to provide efficient, secure, and affordable analysis and repair.
Progent's CCIEs offer consulting for the entire range of Cisco's industry-leading selection of connectivity devices such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Modules, secure broadband and integrated services routers, wireless access points and bridges, Meraki cloud-managed access points, VoIP phones and systems, Catalyst Series switches, plus Virtual Private Network technology.
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Authorized Microsoft Windows Support
Progent's Microsoft-expert online support engineers can provide computer system troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the assistance of support engineers who can help your company with a wide range of platform support services including
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange Server 2013 consulting,
Microsoft Exchange Server 2010 monitoring and support,
SharePoint Server 2016 migration support,
SharePoint Server 2019 planning and deployment, Microsoft Teams integration, Skype for Business migration support, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Progent also can deliver a full range of remote desktop consulting and support services such as Windows 7 integration, moving to 64-bit desktop applications, integrating Office 2010, and streamlining Business Desktop Deployment.
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CISM and CISSP Premier Network Security Engineers
Progent's certified CISSP, ISSAP, and CISM security consultants offer a variety of system protection services to bolster the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows environment against internal or external threats or help your company to clean up rapidly following a damaging breach. Security solutions offered by Progent include: comprehensive security audits utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Nikto; rapid recovery from malicious assaults; integrating firewalls; designing safe techniques for remote and mobile communication; guarding your email system from spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert remote consulting services to help organizations of all sizes connect their networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist your it team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine local resources as well as cloud services. To help you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has more than 20 years of background delivering high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Progent offers the skills of world-class remote consulting professionals for special projects that small businesses frequently need. Billing rates for longer-term development or consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these important fields of computer technology allows clients to execute major projects within budget and on time. Progent's project-based remote consulting services include:
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Call Center Support
Progent's Help Desk programs for small businesses with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Call Center consulting. Progent's Standard Help Desk services are ideal for smaller companies who don't have the resources to support an internal Help Desk but who want fast communication with an effective Call Center with proficient phone support plus the technical depth to escalate the most challenging trouble tickets to advanced engineers.Progent’s Help Desk sharing services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution based on the top professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can support you in building an efficient new Help Desk or revamping your established organization, evaluating or customizing Help Desk software products to meet the special requirements of your corporation, or adding temporary phone support staff to reinforce your in-house Help Desk group to handle high-demand scenarios like software migrations, major updates, or installing new business software.
Progent's Help Desk staff of experienced network professionals gives your clients in Austin Texas fast communication with a reliable technical support resource with years of background offering telephone-based support and remote diagnostics for computer environments that incorporate UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to give the Help Desk perception as a crucial enabler of company productivity, and Progent's intent is to resolve instead of merely annotate IT issues.
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Applications Support: Education, Custom Programming, and Integration
Progent's Applications Consulting Group offers online advanced consulting support and education in key application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting, custom development, and education for popular Microsoft applications including Microsoft CRM, Microsoft Project, Word, and Microsoft Office Excel. To read more concerning Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Team.Progent's Mac consultants can nurture the artistic aspect of Apple Mac computing by delivering remote consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a range of Macintosh applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also help you with specific procedures such as scanning or digitizing audio or video or setting up an audio/video production studio.
Remote Network Monitoring Support
Progent can provide businesses in Austin Texas online network and server monitoring support powered by MS System Center Operations Manager network monitoring and reporting, adapted by Progent to accommodate your business so your computer support is proactive rather than reactive. By detecting emerging trouble spots before they grow into downtime, system monitoring can avoid inconvenient and costly service crises. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft systems, or networks that support multiple OS platforms.
To contact Progent about emergency phone-based assistance with UNIX, Linux, Sun Solaris, or macOS and OS X networks, go to Progent's Emergency Remote Support, call
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
An index of content::
Infor SyteLine CloudSuite Migration from SyteLine 6 to CloudSuite 9 Consult
Infor SyteLine CloudSuite Upgrade Consultancy
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing, distribution and service companies to manage complicated supply chains and improve the efficiency of key processes to bring products to market quickly and adhere to customer schedules dependably. Progent can provide the expertise of an ERP specialist with over two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent offers remote or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, training, and DBA services.
Aironet Wave 2 Wi-Fi Access Point IT Consultant
Aironet Outdoor Wi-Fi Access Point Professionals
Progent's certified wireless networking experts can help organizations of any size to plan, implement, administer and repair Cisco Aironet Wi-Fi access point solutions to provide the performance, range, capacity, scale, security compliance and ease of management needed for transparent connectivity between Wi-Fi and wired networks. Progent offers affordable remote and on-premises support for both legacy and new-generation 802.11ac Aironet APs and Progent can assist your business plan and maintain deployments of indoor and outdoor/industrial Aironet APs.
Contract Telecom Consultants Jobs
Top Jobs Available Freelance MCSE Contractor
Our Experts Team provides consulting in key technologies including Apple OS integration and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical application help; Chief Information Officer, management information analyst, and project management services; Special program design and deployment; Web site, eCommerce, EDI, and customer information portal development and deployment; Database management and efficiency consulting; Management information consulting; and Telecommunications architecture consulting.
Dynamics GP/Great Plains Support and Setup
Configuration Dynamics GP Software
Progent’s Microsoft certified consultants provide a range of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains family, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP/Great Plains is easy to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently need, with the ability to expand users and increase functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP/Great Plains.
Top Quality Microsoft Certified On-site IT Support
Certified Microsoft Partner Security Consulting Company
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and are afforded the closest working relationship with Microsoft. The understanding, capabilities, and dedication required to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your company better solutions for your information network.
Online Technical Support SQL Server 2016 and Amazon Marketplace Web Service
Top Rated SQL Server Analysis Services Integration Support
SQL Server 2016 offers major improvements in speed, capacity, data security, high-availability, mobile computing integration, plus built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of any size to implement, manage or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Duo MFA and Single Sign-on Technical Consultant
Best ProSight Duo MFA Support Outsourcing
Progent's Duo managed services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Dynamics GP FRx Consulting
Microsoft Dynamics Power BI Design Firm
Microsoft Dynamics GP software includes analysis and reporting features that let you monitor all business processes, revenues and expenses, and market patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can help you create reports that allow you to understand your business more thoroughly, turning uncooked data into useful business information. Progent can improve your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver custom line-of-business software development and eCommerce solutions that work seamlessly with Dynamics GP.
Internet Security and Acceleration Server Support Services
Best Internet Security and Acceleration Server Online Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience creating corporate security solutions for IT networks with multiple locations, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without limiting your productivity.
Sun Solaris Support and Help
UNIX Specialists
If your company computer system combines Solaris platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high availability, enhanced throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence assistance offerings include IT architecture configuration and service, consulting for Windows services for UNIX, online server monitoring and administration, remote network support and repair, on-site technical support, and Helpdesk outsourcing.
Project Management Consultants
Professional IT Development Project
For enterprise project management assistance, Progent can provide access to senior IT professionals with decades of experience in technology management, application development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management skills to help enterprise clients follow best practices to ensure that development or deployment projects are successfully completed on time and within budget.
Branch Location Computer Consulting
Setup and Support Sales Office
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique ability for serving branch offices that need IT help with the responsiveness associated with with small companies but which includes professional client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise has a remote office situated anywhere in or any area served by Progent's consultants, Progent can offer a broad range of on-premises and off-site network consulting services and network design assistance.
ISA Server Consulting
Internet Security and Acceleration Server Technical Support
Progent's certified Forefront Threat Management Server and ISA Server 2006 consultants can help you to plan, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company requires.
Services Documentation Consultants
Service Reporting Computer Engineer
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all billed services. Unlike some freelance consultants or small support organizations who offer scant documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by every staff member to each customer. The practice of documenting and organizing support records results in more effective service and avoids a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Power BI Premium Engineer
Power BI and Oracle Engineer
Progent's Power BI consultants can assist you to plan, deploy, maintain, update or debug your Power BI environment. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to implement and manage a local, cloud based, or hybrid network model for Power BI.
Consultant Services Chief Information Officer Outsourcing
Engineers Chief Information Officer Outsourcing
Progent is organized deliver comprehensive remote consulting for all technical areas associated with today’s small company IT systems and offers a variety of vital, as-needed services such as a part-time Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as a managed service, project management for major initiatives such as office relocations orOS migrations, Cisco-certified experts for building and maintaining high-performance and reliable infrastructure, security specialists to verify data safety and compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, enhance, or troubleshoot business applications.
Carrier Routing System Online Consulting
500 Router Technology Consulting Services
Cisco has developed a full product line of routers including appliances built to deliver the security, performance, and reliability required by customers ranging from small businesses to worldwide enterprises. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
VMware vCloud Director vCD Consultant Services
VMware NSX Migration Consult
VMware's NSX network virtualization platform enables you to build entire networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help your organization to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Microsoft Certified Expert Exchange 2007 to Exchange 2010 Upgrade Consultant Services
Exchange Server 2010 Migration Consultants
Progent's Microsoft-certified consultants can provide affordable remote and on-premises help to implement your upgrade to Exchange 2010, generate thorough documentation of your new messaging system, train your network support team and end users to get them ramped up quickly on Microsoft Exchange 2010, and provide ongoing administrative consulting and technical support. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Teleworker Infrastructure Network Consultants
24 Hour Offsite Employees Network Infrastructure Integration
Progent can assist small and medium-size companies to plan, set up and debug the network infrastructure required for offsite workers.
Integration Microsoft Exchange
Help and Support Exchange Server 2007
Progent's Microsoft certified consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 migration strategy that avoids network downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server that are best aligned to your business needs.
Apple Motion Learning
Class Quark
Progent's Apple Mac consultants can support the creative aspect of Mac computing by providing consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Service Reports Remote Consulting
Service Reporting Remote Support Services
Progent uses an enterprise-class support reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation sent by every staff member to each customer. The discipline of detailing and organizing support activity allows more efficient service and eliminates a slew of common misfortunes such as when a support customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
24x7 Meraki Switch Engineer
IT Consulting Meraki Switch Integration
Cisco's Meraki MS family of access and distribution switches are intended for sites ranging from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting to help you to plan and implement an efficient network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain security, create and test a disaster preparedness plan, and troubleshoot technical issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a unified networking solution.
Technical Consultant Remote Access
Remote Access Professionals
Cisco's security and offsite connection technology for small companies represent a complete line of manageable security products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes switches, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that fit most closely with your company goals.
Microsoft Certified Partner System Center 2016 Orchestrator Professional
Computer Engineer System Center 2016 Endpoint Protection
Progent has over 10 years of background configuring, and supporting the core components included with System Center and can assist your organization to design, configure, manage, and fix your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-based datacenters. Progent's consultants can help you to upgrade to the latest version of System Center from an older one or from a third-party datacenter management platform to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and application performance monitoring.
Remote Consulting wireless IP phones and Aironet APs
wireless IP phone integration Network Consultants
Progent's Cisco-certified wireless technology consultants can help organizations to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
wireless IP phones and Cisco Unified Communications Manager On-site Support
Technical Support Services wireless IP phones and Cisco Unified Communications Manager
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are on the move within office, warehouse, health-care or other venues where management wants user endpoints that offer more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually requires that you configure and fine tune many components of your wireless environment including wireless access points, switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and onsite assistance to help you create and manage a Cisco wireless VoIP phone deployment by delivering services that range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.
SharePoint application development Professionals
Microsoft Access Consultant Services
Progent’s expert programmers, database architects, and project managers can assist large businesses to complete development projects for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can help customers plug expertise gaps by providing database designers and programmers experienced in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Office Excel to build data-driven intranets and portal sites. Progent also offers expertise with web development tools and can assist businesses to create, enhance, troubleshoot, or port web applications to take advantage of the latest advances in web technology.
Support VMM Management Server
SCVMM 2012 and Windows Server 2012 Support and Help
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your business to migrate from an earlier release of SCVMM or from a third-party management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 ecosystem to make sure you get maximum business value.
Ubiquiti's UniFi XG AP WiFi access points Professional
Ubiquiti UniFi WiFi access point Services
Progent can provide fast access to the expertise of veteran Wi-Fi specialists who can assist you to determine the advantages of Ubiquiti UniFi wireless access points for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to assist you to select, configure, and position UniFi wireless access points for your required signal coverage and performance.
Consult Solaris with Windows
Solaris with Windows Consultant
Progent can assist your company to design and implement a smooth migration from a UNIX-based IT system to a network based on Microsoft Windows and capable of running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your data and minimize business discontinuity by developing an efficient migration strategy that preserves your current assets in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise offered by Progent include analysis of current infrastructure, transition planning and validation, Exchange migration services, information and application software migration, and server and media migration and economization.
Remote Support Services Unified CM SIP trunk
CallManager Online Support Services
Cisco Unified Communications Manager (CUCM), formerly branded CallManager, functions as the center of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified network consultants can deliver efficient and affordable remote and on-premises support to help businesses of all sizes to build and administer CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add maximum business value. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
MSP360 VM Backup Support and Help
MSP360 B2 Backup Storage Integration Support
Progent's data protection experts can help your company to create, implement and troubleshoot a backup/restore plan based on MSP360 software. MSP360 enables file or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and permits businesses to build a data protection ecosystem with a low RTO and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to protect against data loss caused by user miscues, system glitches, ill-intentioned insiders, and external attacks such as ransomware. For details, go to ProSight Data Protection Services 360 Backup solutions.
Virtual Machine Hosting Consulting
After Hours ProSight Virtual Server Private Cloud Hosting Professional
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's servers in an environment that delivers the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting options are built on proven virtualization platforms that enable small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
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