Fast Online Support for Austin Texas Computer Networks
Fast Online Help for Austin NetworksFor companies located in Austin Texas, Progent offers remote support for computer systems based on any mix of Microsoft, Cisco, macOS and OS, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided remote support to businesses in every state in the United States. (See testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified network specialists to handle complex networking issues, plus the assistance of CISA and CISSP-qualified cybersecurity consultants to handle high-level security architecture and troubleshooting issues.

Progent's remote technical support engineers provide exceptional leverage due to the fact that they possess the practical experience and are equipped with the sophisticated tools required to resolve the majority of information system issues rapidly. Efficient support reduces direct costs since service calls use up minimal billable minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company saves even more with incidental costs by minimizing or eliminating network downtime and associated costs stemming from business disruption, disgruntled customers and vendors, idle workers, and de-focused management. Progent's advanced remote technical support expertise is particularly important for businesses that are dependent on public clouds for vital infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises support may not be an option.

Progent's billing model for remote help is designed to stretch your IT service dollar. Progent charges per minute for telephone-based consulting, so you pay just for the support that you receive. In contrast to many online support organizations, Progent asks for no service activation surcharge or minimum job duration. Progent's per-minute granularity and simple policy for pricing avoid situations where fast fixes somehow turn into major invoices. Progent's penchant for handling technical issues quickly means your business spends less cash.

Progent's Remote Consulting and Troubleshooting Expertise
Over the years, Progent has mastered an arsenal of customized tools and proven processes which ensure the highest degree of efficiency for remote consulting and troubleshooting for computer networks of all sizes. Progent's Technical Response Center can communicate with your environment without breaching network security.

Progent's proven technical support reporting system maintains comprehensive histories of all support that Progent's clients have received. Progent's authorized consultants have the benefit of the records of all help delivered to each customer by every engineer. This archive of issues and solutions is structured as a quickly accessible proprietary knowledge base that allows Progent's online technical experts to share their knowledge with the whole team to make sure that the quality of Progent's support grows over time. Progent's high-level certifications and working relationships with key vendors such as Cisco and Microsoft make available other massive technical knowledge bases and permit priority access to manufacturers' in-house support staff so Progent's online service specialists are able to find optimal solutions quickly.

Online services available from Progent to customers in Austin Texas include:

ProSight Managed IT Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, subscription-based managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's top enterprises. The ProSight line of IT management outsourcing services addresses all key areas of modern networking including email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running efficiently by checking the state of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based platform for monitoring and managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These can include health checking, patch management, automated repairs, endpoint configuration, backup and recovery, A/V defense, secure remote access, built-in and custom scripts, resource inventory, endpoint status reporting, and debugging support. When ProSight LAN Watch with NinjaOne RMM spots a serious problem, it transmits an alert to your specified IT staff and your Progent consultant so potential problems can be taken care of before they impact productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, optimize and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network maps are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like network mapping, expanding your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of real-time and in-depth management reporting plug-ins designed to integrate with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues such as inconsistent support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a portfolio of management outsourcing plans that deliver backup-as-a-service. ProSight DPS services manage and track your backup operations and enable non-disruptive backup and fast recovery of critical files/folders, applications, images, and VMs. ProSight DPS helps your business avoid data loss caused by equipment breakdown, natural calamities, fire, cyber attacks such as ransomware, human mistakes, ill-intentioned employees, or application bugs. Managed backup services available in the ProSight DPS selection include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to determine which of these managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading data security companies to deliver centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight MFA with Cisco Duo: Access Security, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices. With 2FA, when you log into a secured online account and give your password you are asked to verify your identity via a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be utilized for this second form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. For more information about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Shared Call Desk: Outsourced and Co-managed Help Center Services
    Progent's Co-managed Help Desk Service offers a smooth extension of your corporate network support resources. End user interaction with the Service Desk, delivery of technical assistance, issue escalation, ticket creation and updates, efficiency measurement, and management of the support database are cohesive whether incidents are resolved by your in-house support group, by Progent's team, or a mix of the two. Your business has unrestricted flexibility to expand or shrink your part of IT support activity as circumstances demand. Progent provides initial deployment and provisioning of the professional services PSA software plus documentation, testing and education. To find out more about ProSight Shared Help Desk, see ProSight Shared Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete malware attack lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery based on SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • Progent's Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management offer organizations of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving information system. In addition to maximizing the protection and functionality of your IT environment, Progent's patch management services free up time for your IT staff to focus on more strategic projects and activities that deliver the highest business value from your information network. Find out more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to obtain an unbiased evaluation of the health of their information system. Powered by a selection of the top remote monitoring and management tools available, and overseen by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential network devices adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory (AD) system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help evaluate your company's preparedness to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Special Consulting Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for special information technology programs. Progent's charges for longer-term development or consulting projects are determined according to the level of expertise of the engineers involved. Progent's experience with these special areas of computer technology enables clients to execute major projects economically and on time. Progent's special online engineering solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center support alternatives for businesses with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux products include full-service Help Desk services, co-managed Helpdesk support services, and Call Center operations consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive solution that manages all aspects of online Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides call desk services at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.

    Progent's Help Desk Co-management services allow your business to share the load for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned desktop support engineers and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution based on the leading professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

    Progent's Help Desk team of seasoned information technology experts gives your customers in Austin Texas fast assistance from an efficient network service resource with extensive experience offering telephone-based support and remote repair service for networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's concentration is to give the Help Desk the reputation as a key driver of company productivity, and Progent's target is to solve rather than just record technical issues.

  • Business Applications Support: Education, Custom Development, and Problem Solving
    Progent's Applications Experts Group can supply remote and in-depth consulting support and education in specific application areas including ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and CRM. Progent also offers consulting, custom development, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Office Word, and Office Excel. To find out more on Progent's consulting, custom programming, and education offerings, visit Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants offer world-class remote and on-premises support for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of Microsoft System Center2, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers companies in Austin Texas online hybrid network monitoring by providing Microsoft System Center Operations Manager consulting. Progent can configure Operations Manager to fit your environment so your computer maintenance is proactive and automated. By uncovering emerging problems before they cause crashes, proactive monitoring can minimize disruptive and expensive information system breakdowns. Progent can also assist with server and infrastructure monitoring products such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows environments, or environments powered by a combination of operating systems.
How Your Austin Business Can Contact Progent's Online Technical Support Experts
To contact Progent about emergency remote expertise with Windows, macOS and OS X, or Linux/UNIX environments, visit Progent's Urgent Remote Help, phone 1-800-993-9400, or refer to Contact Progent. For companies and startups in Austin Texas, Progent's online computer support specialists are ready to deliver effective and affordable system help the instant your company requires it. Over two decades of providing online tech support has earned Microsoft Partner certification for Progent's team of engineers and has allowed Progent to acquire world-class troubleshooting skills and to refine online access technology to fix computer problems quickly while avoiding the cost and lost productivity that comes with on-premises support calls.

Even if your Austin business deals with a regular freelance consultant or employs a full time organization that can handle ordinary network problems, Progent's Microsoft and Cisco certified consultants can offer a convenient and transparent remote expansion of your local resources in cases when your regular service personnel either don't have the availability or the expertise to deal with unexpected network emergencies or particularly complicated integration projects.

Features of Progent's Online Network Support for Austin Texas
Progent's phone help, Internet-based troubleshooting, system security consulting, and network administration services offer companies in Austin Texas the greatest leverage for your IT budget. Whether you need one-time phone help and Internet-based troubleshooting or full-time Help Desk call center services and network management, Progent's professionals can deliver your company enterprise-level IT support while permitting you to avoid the expense and administration overhead of carrying a full-service in-house IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Different from Other Service Firms?
Progent is a Microsoft Certified Partner support company and Progent's staff size, range of IT background, refined support tools, and understanding of corporate IT allow offices to avoid the pitfalls associated with excessive reliance on smaller consulting organizations, individual freelance service providers, or limited in-house resources.

Progent adds value by offering:

How Does Our Company Begin Receiving Online Network Support from Progent?
To initiate Progent's Nationwide Remote Support services or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



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    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can broaden their market, reduce their operating costs, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.

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    Progent's expertise delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can show you how to design reports that let you track your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.

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    Stealth penetration testing is a key part of any comprehensive network security plan. Progent's security professionals can run thorough penetration checks without the knowledge of your organization's in-house network support resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion incident warnings and event history monitoring are properly set up and consistently observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.

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    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

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    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, optimize and debug their connectivity appliances such as routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance bottlenecks.

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    If your company does not require immediate remote support but you think you will require assistance with your information system soon, you can save time and money and ensure that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales specialist and signing up as a client. For more information, phone 800-993-9400 or email information@progent.com.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and service companies to manage complicated supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or onsite services that spans from as-needed guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.

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    Progent is organized deliver in-depth online support for all major technical areas associated with today's small business information systems and offers a variety of strategic, on-demand support services including a temporary Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk services, 24x7 server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management help for major initiatives such as office relocations orOS upgrades, connectivity experts for designing high-performance and robust network infrastructure, security engineers to ensure information protection and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to create, enhance, or repair business applications.

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    Progent provides technical services for mid-size companies who have 100 to 250 system clients. The medium size business or office has traditionally been an underserved part of the market for network consulting services. The cost structures and service access models of large third-party support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information system whose advanced technology and capability are often similar to the information systems of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and proactive server monitoring, significantly lowers the network support costs of an SMB while offering the small organization with enterprise-level support from certified, world-class consultants with background in a broad range of small business network solutions. If your mid-sized organization or small business is searching for levels of IT help needed for a medium size organization without paying big-company costs, you need Progent.

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    Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds developing Microsoft-based security designs for information systems with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.

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    Progent is one of the most qualified information technology support firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange Server 2000 under common situations such as upgrading from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.

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    The QTS Internet Data Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if your business is considering migrating your primary or offsite backup equipment to Herakles/QTS, Progent can provide a variety of affordable services such as colocation relocation, system installation and upgrades, network improvements, comprehensive project management, virtual server expertise, remote monitoring, centralized network management, application programming, disaster recovery/business continuity planning and testing, security evaluation, and the use of the Progent Test Lab.

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    Progent's expert programmers, database architects, and project management consultants can help large businesses to carry out development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help clients plug expertise gaps by providing database designers and programmers experienced in developing line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to integrate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers experience with multiple web development tools and can help businesses to build, expand, repair, or migrate web applications to take advantage of the latest advances in web technology.

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    For smaller companies, computer security and compliance is excessively complicated to master but too risky to overlook. The world's largest institutions have been hacked, and the leading cloud services have on occasion been taken down. It seems as though there's no place to run. Progent has made it economical for small and midsize companies to carry out critical IT security tasks effectively by offering the advantage of billable time to the nearest minute with no minimum billing for online support. You can have access to a world-class information consultant to provide just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist you with any level of system security including security audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security plan.

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