Progent's SonicWall firewall consultants can show you how to configure, maintain, and update SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end security plan and build protection into your business operations.
If your company computer system combines Linux technology technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive network that allows all your OS platforms to coexist for easy management, seamless dataflow, high availability, superior throughput, and tight security. Progent's UNIX/Linux and Microsoft Windows integration support offerings feature IT architecture integration and service, consulting for Windows services for UNIX, online server monitoring and administration, online technical help and repair, in-person technical support, and Helpdesk services.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent can assist you to design and execute an efficient transition from a Sun Solaris-powered IT system to a network based on MS Windows and capable of supporting Microsoft's familiar office productivity software, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to guard your data and minimize productivity disruption by designing an efficient migration strategy that protects your existing assets in Solaris software and infrastructure. UNIX-to-Windows migration support services offered by Progent include analysis of current infrastructure, migration strategy and validation, Microsoft Exchange migration support, data and application software transition, and processor and mass storage migration and consolidation.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your organization to design and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid model that combines cloud-hosted Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to half of the time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, managing, and enhancing immersive telepresence platforms from leading vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network management team, your ISP, and your telepresence platform supplier to assist your company maximize the strategic value of your video conferencing ecosystem.
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP consultants can provide affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to help businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist your company to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Progent's high availability system consultants offer reliability consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet interface design, 24x7 data center services, and other high-availability operations services to help your organization design a 24x7 environment for mission-critical applications. Progent has the experience to develop economical, 24x7 systems by utilizing the expanding suite of Microsoft Windows Cluster servers such as Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a completely mirrored Internet interface and efficient system load balancing.
Progent can provide fast online access to Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your environment using advanced remote diagnostic tools to provide fast and affordable analysis and remediation of urgent network problems.
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange systems. This permits you to have some mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Exchange solution is successfully completed on time and within budget.
Progent's support experts in Mac and Windows technology can show you how to integrate Mac and Windows systems into cohesive environments with resource sharing and collaboration support. Enabling productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide expert assistance to businesses that depend on these platforms to maintain their strategic advantage. Progent's consultants can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity.
Windows Server 2008 represents a major step forward in making IT systems more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer an improved environment for web publishing. Progent can help your company benefit fully from the enhancements built into Microsoft Windows Server 2008 by providing consulting, troubleshooting, training, staffing, monitoring, and security expertise.
Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter access, data and identity security, streamlined provisioning and management, network optimization, Wi-Fi support, disaster recovery planning, group and personal training for IT support staff and users, and post-migration technical help.
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network consulting professionals. With Progent's affordably priced network support programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Operations Manager 2007 to offer small company networks world-class availability, protection, and performance.
Progent's certified SQL Server 2017 experts can help your organization to design and implement an efficient upgrade from your existing SQL Server deployment to SQL Server 2017.
Progent uses a sophisticated support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or local service organizations who provide scant documentation or details of services done, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by every staff member to every customer. The practice of documenting and archiving support records results in more effective support and avoids a slew of common misfortunes such as when a service customer is virtually held captive to a consultant who won't let go of vital service information.
Progent has created special network security packages intended to deliver larger corporations an independent and comprehensive security assessment from a team of certified security engineers. All Progent's network security evaluation bundles incorporate a collection of services like network scans from inside and from beyond your corporate security perimeter, professional interpretation of scanned data by accredited security engineers, production of a report documenting the results, plus an interactive concise executive summary and an extensive live outbrief for in-house IT engineers.
Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and versatility of web-based learning plus the proven training methods of seasoned instructors who use the latest collaboration software to simulate live, interactive learning environments. Progent offers webinar education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Outlook: Dynamics accounting and management information software including Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to upgrade from an earlier version of SCVMM or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum return on investment.
Progent's productive atmosphere will allow you to become a better professional by improving your technical knowledge and boosting the satisfaction of your clients. Progent makes good on this promise by attracting the best consulting talent for you to operate with, providing an advanced system architecture, using proprietary application tools to deliver the highest level of support, and by streamlining our operational structures for finding and retaining clients.
Progent's Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain an advanced application-layer aware firewall that can secure your IT network from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network protection through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft engineers can help your company to install Microsoft Forefront TMG 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Certified Expert Azure enterprise hybrid cloud solutions Consulting
Progent's certified SQL Server 2019 experts can help you to evaluate the business case for upgrading to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution design and integration, software programming, SQL Server management, and network security.
Progent offers high availability load balancing consulting covering network load balancing, load balanced program, network backbone routing, and content delivery technology including Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.
Cisco VoIP Phones and Collaboration Integration Services VoIP Specialists
Progent's Cisco IP phone and video IP phone consultants can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, originally known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.
This page includes current information on security threats, patches, and best practices. Contact Progent if your organization needs assistance protecting your network against the latest IT security threats.
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that integrates data and processes across your company, interfaces easily with other solutions, and connects workers, customers and suppliers regardless of time or location. Created for small to mid-size businesses, Dynamics GP 2010 and MS Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and maintain a robust, secure computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company benefit from the full power of Microsoft Dynamics GP 2010.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
Microsoft WSUS enables information technology managers to install and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft WSUS, IT personnel can completely and easily manage the distribution of patches that are published through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft WSUS such as planning the Microsoft Windows Server Update Services deployment, configuring user's computers, defining the Group Policy settings, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology from SentinelOne to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
Catalyst line of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless uptime with rapid failover, and strengthening data security by detecting threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
The Certified Information Systems Auditor credential is a globally recognized qualification that represents expertise in IS security auditing. Accredited by ANSI, the CISA accreditation requires that consultants undergo a comprehensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the areas of IS audit process, information technology administration, network assets and architecture lifecycle, information technology support, protection of information resources, and business continuity planning.
Progent's pricing policy is to charge for remote service and on-site help per minute. Consequently, you are charged just for received services. Progent does not demand a higher rate for off-hours or urgent service, and within California or in regions where Progent offers on-premises service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no minimum charge and requires no retainer for support services delivered during regular working hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's small granularity avoids large bills for quick repairs so you will not be forced to permit minor problems to fester.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery plan to prepare for an IT system catastrophe. Progent can show you how to create a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, zero-downtime network solution that takes into account reliability issues involving a wide range of network technologies and procedures.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite expertise, application development, and troubleshooting services for businesses of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a seamless intranet system.
Progent's Check Point Software experts can help you select and configure Check Point Firewall/VPN utilities and hardware powered by Check Point Software's security platform to offer an economical and effective security solution for your IT network. Progent can also show you how to integrate other Check Point technologies including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a single source for continuing network support, administration, training, and consulting services.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or enhance .NET applications quickly and affordably.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's support services for software/firmware update management provide businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, such as printers, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The integration demands of the Microsoft .NET components bundled with Small Business Server calls for an IT consultant with real-world background and broad experience in planning and building effective and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and servicing network solutions powered by the Microsoft SBS line of servers and applications.
Progent's Support Program for IT Service Organizations lets you use Progent's information technology engineers while retaining your own service brand as a transparent arm of your network consulting team.