Additional Topics of Interest

Virtualization Engineers
Virtual Server Professionals

Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower total cost of ownership of servers and faster ROI, more leveraged utilization of servers, simplified operations, increased system availability, and easier manageability. Typical usage scenarios for virtual machines are resource consolidation, economical platforms for mission-critical legacy software running on outdated operating systems, and affordable isolation of program development or evaluation environments from production systems.

Ryuk ransomware recovery Engineers
Professionals ransomware cleanup and restore

Progent's ransomware experts can assist you to assess your ransomware vulnerability, remotely monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Supplemental Service Desk IT Services
Virtual Helpdesk Support Outsourcing

Progent's Shared Call Center service allows your IT organization to split responsibilities for Help Desk support seamlessly between your IT team and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.

SCOPIA Video Conferencing Consultants
Consultant Services Polycom ATX Telepresence

Progent can provide the expertise of a senior specialist with years of hands-on experience installing, managing, and enhancing video conferencing platforms from top-tier vendors including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management team, your Internet Service Provider, and your telepresence technology vendor to help your organization maximize the strategic value of your telepresence ecosystem.

Meraki Wi-Fi AP Management Network Consultants
Meraki Outdoor Wi-Fi Access Point Outsourcing

Progent's Meraki wireless AP experts offer remote and onsite support to assist organizations of any size to design, deploy, maintain, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and support Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as switches, routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their mobility or computing device.

IP-PBX Support Services
On-site Support Voice Over IP Phones

Progent's Cisco IP phone and video IP phone experts can help your business to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all models of Cisco's IP phones from discontinued VoIP products to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously named CallManager, or with Cisco Unified Communications Manager Express to create a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can deliver expertise with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony solutions for high availability.

Urgent Consultant Ekahau Wi-Fi Site Validation
Ekahau Wi-Fi Site Survey Support and Setup

Progent's Ekahau-certified Wi-Fi network design consultants can help your business to design, install, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent can provide online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF signal problems, and Ekahau Insights for monitoring the performance of multiple Wi-Fi networks.

Microsoft MCSA Subcontractor
Microsoft MCSA Full-Time Jobs

Progent is seeking a range of on-staff employees such as motivated Microsoft Certified Systems Engineers; system consultants who have Cisco CCNP or CCIE certification; and consultants for advanced system design with experience in mobile access, wireless networking, high-availability systems, disaster recovery solutions, data protection, and server virtualization. We are also looking for desktop support experts, off-site service professionals, and CISSP or CISA accredited security consultants. We are also hiring experienced managers who can perform effectively in our high-growth, virtual office model. Progent works with freelance consultants who have in-depth expertise and hands-on experience in important information technology areas beyond our primary technical focus. Progent's Experts Team employs freelance consultants who offer advice and development services for line-of-business solutions that include MRP, Enterprise Resource Planning, or CRM; have in-depth expertise with popular operating systems such as Linux, Apple OS, or Sun, or offer expert skills in areas such as telecommunications, web development, EDI, web commerce, or dbm programming. Freelance consultants premier by us cooperate with our staff engineers to deliver comprehensive solutions for small business networks.

Specialist Windows Server 2008 BranchCache
Windows Server 2008 DirectAccess Support and Setup

Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your business, create test programs and migration strategies, integrate Windows Server 2008 with your network infrastructure and applications, train your support personnel how to use new management utilities, and deliver ongoing consulting and support via low-cost alternatives including Helpdesk support and remote technical assistance.

Microsoft Office 2000 IT Service Provider
Immediate Microsoft Office System Technical Support

Progent imposes no initialization fee and requires no retainer for support services delivered during normal working hours. Progent's small granularity avoids big invoices for quick repairs so you will not be tempted to allow minor problems to fester.

Akron, OH Microsoft Dynamics GP Migration Professionals
Engineer Microsoft Dynamics GP System Migration Summit County Ohio

Progent has delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided integration, customization, training, and debugging since the platform's original release. Progent can provide top-tier expertise for updating legacy Dynamics GP ERP systems. Progent can help you to plan, validate, and implement a cost-effective migration from a an outdated version of GP to the newest release of Dynamics GP.

Office Word 2021 Consultancy
Office Word for iOS Services

Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide selection of economical online consulting services to help you to maintain your legacy Microsoft Office Word environment or help you to move to a newer release of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Office Word, interfacing Word with other Office apps like Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and online training classes customized for your special requirements.