Workplace Recovery Consulting for
Small and Midsize Business Computer Networks:
Network Backup and Recovery Consulting Experts
Progent's Online Expertise for Popular Backup and Recovery Products
Backing up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.
In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.
Backup products for which Progent can provide consulting and troubleshooting support include:
Barracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.
Altaro Office 365 Backup is a full-featured platform designed for automated backup and fast recovery of all your company's Office 365 mailboxes, Microsoft Teams Chats, SharePoint sites, and OneDrive files. Progent is an Altaro partner and can provide onsite and online expertise for Altaro Office 365 Backup. Progent also offers a fully managed subscription service that uses Altaro O365 technology to provide a backup-as-a-service (BaaS) solution for protecting Office 365 apps against data loss resulting from human error, system breakdowns, internal malicious activity, and cyber attacks like ransomware. For more information about Progent's support services for Altaro Office 365 Backup, see Progent's Altaro Office 365 Total Backup consulting and management services.
Microsoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
MSP360 (formerly CloudBerry Lab) has developed a suite of affordable backup/restore products that offer file, folder or image-based backup/recovery for virtual and physical machines and allow you to create a data protection solution with a low Recovery Time Objective (RTO) and a fine-grained Recovery Point Objective (RPO). Advanced options include military-grade encryption, in-line compression, flexible retention policy, and custom scheduling. Progent offers remote and on-premises support for the complete line of MSP360 backup products. Progent's ProSight Data Protection Services 360 deliver MSP360 technology as subscription-based managed services, allowing you to outsource your backup system to Progent's experts. These services allow you to store your backups on a public cloud, on your premises, or both. Progent can handle critical tasks such as backup process automation; bulk deployment, configuration, and updates; customized scripting; tracking status alerts; and reporting on storage volume and capacity. For details, check out Progent's MSP360 Backup consulting and managed services.
DoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.
Backup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.
BackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.
HP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.
CrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.
Mozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.
Acronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.
Retrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.
Time Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.
VMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.
For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.
Solaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.
How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.
Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.
Zero-Downtime Solutions Offered by Progent's Experts
Progent's certified engineers can assist your business to create a sensible, non-stop information network that resolves critical problems encompassing a broad array of networking solutions and processes such as:
Disaster Recovery Planning
Progent's business continuity planning consultants can help you create a business continuity strategy that will allow you to resume network functionality in the event of an IT network catastrophe. Progent can assist you to define a complete disaster recovery plan that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, high-availability network solution that addresses availability issues covering a wide array of network technologies and processes. For more information, visit Disaster Recovery Consulting Services.
CRISC-Certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to verify an IT professional's skills to plan, deploy, and support IS controls to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help your company to develop and execute a business continuity strategy that follows industry best practices identified by CRISC and geared to align with your organization's risk appetite, business objectives, and budgetary guidelines. To find out more, visit CRISC-Premier IT risk management experts.
Windows Server 2019 Fault-tolerant Failover Clustering
Windows Server 2019 incorporated important enhancements in capacity, performance, management, security and compliance, application compatibility, Linux co-existence, Kubernetes technology, and hybrid combinations of local and cloud-hosted resources. Top new features of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid local/cloud deployments, System Insights for taking advantage of modern predictive analytics to manage on-premises networks, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets for deploying and administering large high-availability scale-out clusters, and Storage Migration Service for streamlining the migration from outdated versions of Windows Server. For details, visit Microsoft Server 2019 High Availability Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using low-cost hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point. For details, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM provides centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and patches and can generate reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and manage a DR solution based on VMware Site Recovery Manager.
NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent offers the skills of a NetApp MetroCluster expert who can assist your business to plan, configure, administer, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, determining aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to show compliance with information assurance standards and government mandates.
Fault Tolerant Load Balancing
Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP. For more information, see Fault Tolerant Load Balancing.
Non-stop Internet Data Centers
Progent's Data Center consultants can help you find zero-downtime data centers that meet the particular requirements of your business. Fault tolerant colocation sites are particularly appealing to small and mid-size businesses because of their affordability and convenience in comparison to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a basic level of fault tolerance is too costly for most small organizations. Progent is ready to show you how to reap all the advantages of 24x7 colocation facilities by offering a full range of consulting and support services. To read more, see High-Availability Internet Data Centers Consulting.
High-Availability Inter-office Connectivity
Progent’s inter-site connection engineers can help companies achieve zero-downtime interoffice connections by means of redundant networks featuring automatic failover. Progent’s Cisco-premier CCIE network engineers can design and implement fault-tolerant Inter-office networks supported by zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking. For more information, go to High-Availability Interoffice Networking.
24x7 Internet Access
Progent's Cisco-certified IT consultants can help you design an economical, high availability Internet configuration architecture that can deliver 24x7 Internet connectivity through a wide range of fault tolerant Internet network solutions including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the most advanced techniques for high availability Internet access to implement an affordable, fully redundant Internet network with automatic failover and other features to deliver non-stop Internet access. To learn more, see Non-stop Internet Access Architecture.
Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consultants
Progent's certified System Center Data Protection Manager engineers can assist your company to develop a practical business continuity strategy, design an affordable fault-tolerante IT architecture, configure a System Center Data Protection Manager-powered backup and recovery system, comprehensively validate your DPM system, train your administrative staff or local service providers how to maintain Microsoft System Center Data Protection Manager, or provide complete information technology outsourcing such as remote hosting of Microsoft System Center Data Protection Manager machines in Progent's data center. To learn more, go to Microsoft SCDPM Consulting and Support Services.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting services to help your business to design, configure, manage and repair a BDR system built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consultants.
ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Progent is a certified Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, install, optimize and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup technology. To learn more, see Altaro VM Backup consulting services.
ProSight Data Protection Services Altaro O365 Backup Solutions
Microsoft 365 (previously named Office 365) offers rudimentary archiving but does not have integrated support for crucial data protection services such as Exchange backups or long-term point-in-time recovery for OneDrive or SharePoint Online. Altaro O365 Backup delivers a full-featured platform for automatic backup and quick restoration of all your organization's O365 mail, Microsoft Teams Chats, SharePoint sites, and OneDrive for Business files. Progent is an Altaro partner and offers ProSight Data Protection Services (DPS) O365 Total Backup to provide comprehensive managed services for Altaro's O365 data protection suite. ProSight Data Protection Services O365 delivers a budget-friendly backup-as-a-service solution that defends O365 apps against data loss or corruption resulting from user or system error, malicious corruption, and malware attacks such as ransomware. To learn more, visit ProSight Data Protection Services Altaro O365 Backup solutions.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services ECHO automates and monitors your backup processes and enable rapid restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS ECHO can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS ECHO to to comply with regulatory requirements like HIPAA, FIRPA, and PCI and, whenever needed, can help you to recover your critical data. Read more about ProSight Data Protection Services ECHO managed cloud backup.
ProSight Data Protection Services 360 Backup Services
Progent can help your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical computers, works with all popular public clouds, and allows businesses to build a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup environment to protect against data loss caused by user miscues, system errors, ill-intentioned users, and malware assaults like ransomware. For more information, go to ProSight Data Protection Services 360 Backup services.
Consulting Services Double-Take Software for Data Backup and Recovery
Double-Take publishes a family of tools intended to provide small and midsize businesses a variety of cost-effective alternatives for replicating and recovering vital workloads including Exchange Server, SQL, RIM Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have in-depth backgrounds integrating Double-Take Software products into small company IT systems to create an advanced level of fault tolerance and disaster recovery readiness at an affordable price. For details, go to Consulting Services Double-Take Software for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Partner and provides high-level application consulting for a broad range of small business applications, Progent can assist customers to find efficient IT solutions that maximize the productivity of your network. As a Registered Partner with Cisco, Progent offers the services of premier consultants and specialists with experience in architecting, configuring and maintaining infrastructure solutions built on Cisco technology. The broad scope of Progent's technical experience and Progent's sensitivity to the requirements of small and midsize businesses make Progent the perfect partner for creating and maintaining an affordable, dependable information system.
How You Can Access Progent's Engineers for Business Continuity Solutions Help
To contact Progent about professional help for business continuity planning, call
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Helpdesk Outsourcing Services Consultant
24/7 Help Desk Services Technology Consulting Services
Progent offers three essential types of Help Desk services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients convenient access to a reliable support group with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a key contributor to business performance. Progent's target is to fix rather than simply report problems.
Office Word 2019 Consulting Services
Microsoft 365 Word co-editing Technology Professional
Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide range of economical online support services to assist you to maintain your legacy Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support available from Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different versions of Office Word, integrating Word with other Microsoft Office applications like Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and online training classes tailored for your special requirements.
Montana Information Technology Outsourcing Company
CCIE Expert Certified Mississippi Systems Engineer
Progent’s Technical Response Center provides affordable nationwide after-hours online help for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers provide 24x7 telephone help and online secure computer connection to troubleshoot and repair network problems rapidly and affordably.
Network Services Monitoring Support Services
ProSight Automatic Network Mapping Network Consultant
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating complex network management activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, locating appliances that need important software patches, or resolving performance bottlenecks.
Best Information Technology Consulting Microsoft SQL Server 2008
MS SQL 2008 Network Consulting
SQL Server 2008 delivers indispensable, standardized tools to computer professionals and information workers, lessening the complexity of designing, integrating, administering, and accessing enterprise information and database programs in environments ranging from handheld devices to corporate information systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying information-based, end-to-end business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
SQL Server 2014 Monitoring Computer Consultant
24x7x365 Outsourcing SQL Server 2014 Azure Backup
Microsoft SQL Server 2014 incorporates major improvements in key areas such as speed, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that operates transparently with all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite consulting services including system design, configuration, management, troubleshooting, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment.
Anti-Spam Support and Integration
Anti-Spam Small Business Subscription
E-Mail Guard is Progent's affordable antispam and virus defense managed service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-managed anti-spam and antivirus services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators monitor and manage their e-mail application, regardless of server platform, hardware type, or geographic location.
Expert Microsoft Certified Exchange 2016 Office integration Remote Support Services
Exchange 2016 Project Planning Technology Consulting
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning HA architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
iPad 3 Consulting
Macintosh Integration Support
Progent's consultants can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, security services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built solely on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, integrating and supporting a network environment that is available, safe, efficient and aligned with your organization's objectives.
SQL Server 2019 Big Data Cluster IT Consultant
SQL Server 2019 SSAS Troubleshooting
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite expertise, application development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based infrastructure into a cohesive information management system.
Specialist Sarbane Oxley Compliance
24-Hour System Design On-site and Remote Support
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Certified network support professionals and authorized Cisco network consultants offer a variety of IT consulting services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network architecture, on-site or remote emergency support, and troubleshooting for collocation hosting facilities. A Progent IT consultant can help you design a multi-office network that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Premier engineers can help major enterprises plan, deploy and maintain massive rollouts of the latest versions of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent’s CCIE and CCNP experts can help you deploy Cisco products for connection solutions that incorporate simple, high-performance, integrated, and remote networking.
Computer Consulting Firm Microsoft Office XP
Computer Expert Microsoft
Progent’s IT outsourcing support offerings for small businesses feature designing Windows XP, .NET, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person repair, fixing chronic integration issues, and producing a comprehensive security plan. Progent can help you enhance network availability and throughput via non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs definition, product identification, bill of materials development, vendor qualification, procurement coordination, and full documentation. Progent’s computer outsourcing help also features education for office productivity products such as Microsoft Office XP.
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