Business Continuity Consulting Support for
Small and Midsize Business Information Systems:
Data Backup and Recovery Consultants
Progent's Online Expertise for Popular Backup and Recovery Products
Backing up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.
In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.
Backup products for which Progent can provide consulting and troubleshooting support include:
Barracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.
Altaro Office 365 Backup is a full-featured platform designed for automated backup and fast recovery of all your company's Office 365 mailboxes, Microsoft Teams Chats, SharePoint sites, and OneDrive files. Progent is an Altaro partner and can provide onsite and online expertise for Altaro Office 365 Backup. Progent also offers a fully managed subscription service that uses Altaro O365 technology to provide a backup-as-a-service (BaaS) solution for protecting Office 365 apps against data loss resulting from human error, system breakdowns, internal malicious activity, and cyber attacks like ransomware. For more information about Progent's support services for Altaro Office 365 Backup, see Progent's Altaro Office 365 Total Backup consulting and management services.
Microsoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
MSP360 (formerly CloudBerry Lab) has developed a suite of affordable backup/restore products that offer file, folder or image-based backup/recovery for virtual and physical machines and allow you to create a data protection solution with a low Recovery Time Objective (RTO) and a fine-grained Recovery Point Objective (RPO). Advanced options include military-grade encryption, in-line compression, flexible retention policy, and custom scheduling. Progent offers remote and on-premises support for the complete line of MSP360 backup products. Progent's ProSight Data Protection Services 360 deliver MSP360 technology as subscription-based managed services, allowing you to outsource your backup system to Progent's experts. These services allow you to store your backups on a public cloud, on your premises, or both. Progent can handle critical tasks such as backup process automation; bulk deployment, configuration, and updates; customized scripting; tracking status alerts; and reporting on storage volume and capacity. For details, check out Progent's MSP360 Backup consulting and managed services.
DoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.
Backup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.
BackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.
HP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.
CrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.
Mozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.
Acronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.
Retrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.
Time Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.
VMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.
For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.
Solaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.
How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.
Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.
Non-stop Technologies Supported by Progent
Progent's Microsoft and Cisco consulting experts can assist your business to design a sensible, zero-downtime information network that addresses major challenges covering a broad range of infrastructure solutions and processes such as:
Workplace Recovery Planning
Progent's business continuity planning consultants can show you how to design a disaster recovery strategy in order to restore network operations in case of an information network catastrophe. Progent can help you to create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network architecture that addresses reliability issues covering a broad array of infrastructure technologies and processes. For more information, visit Business Continuity Consulting.
CRISC-Certified Network Risk Management
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's ability to design, deploy, and support information system control mechanisms to mitigate network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and execute a business continuity strategy based on leading practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. For details, see CRISC-Certified network risk mitigation experts.
Microsoft Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant enhancements in capacity, performance, manageability, cybersecurity, app compatibility, Linux support, Kubernetes networking, and hybrid integration of on-premises and cloud resources. Headline new features of Windows Server 2019 are Windows Admin Center for centralizing the management and monitoring of hybrid local/cloud resources, System Insights for taking advantage of advance predictive analytics to manage on-premises environments, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets for creating and managing large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from legacy versions of Windows Server. For more information, visit Microsoft Server 2019 High Availability Failover Clustering Support.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness. To read more, see Microsoft Windows Server 2016 Disaster Recovery Consulting.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for recovering applications and services rapidly following an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, configure, test and administer a DR solution based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) apart. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help your business to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks such as assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your DR solution to show compliance with information assurance standards and government mandates.
Network Load Balancing
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery technology including Cisco Content Engine. Fault tolerant load balancing solutions for which Progent can provide consulting services include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS. To find out more, go to Fault Tolerant Load Balancing.
High-Availability Internet Data Centers
Progent's Data Center professionals can show you how to identify fault-tolerant data centers that meet the specific needs of your business. Fault tolerant colocation sites are particularly appealing to small and mid-size businesses because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small businesses. Progent can help you reap all the benefits of high-availability data centers by offering a full array of engineering and support services. For details, visit Fault Tolerant Data Centers Consulting.
24x7 Interoffice Connectivity
Progent's branch office connection consultants can help companies create non-stop inter-site connectivity via redundant networks featuring automatic failover. Progent's Cisco-premier CCIE network engineers can plan and implement ultra-reliable Inter-office networks supported by fault tolerant EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical non-stop interoffice connectivity. To find out more, go to Non-stop Interoffice Networking.
High Availability Internet Access
Progent's Cisco-authorized network engineers can show you how to design an economical, high availability Internet connection architecture that can deliver 24x7 Internet connectivity via a broad array of high availability Internet network technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most up-to-date techniques for high availability Internet connectivity to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability. For details, see Non-stop Internet Connectivity Architecture.
System Center Data Protection Manager (SCDPM) Data Recovery Consulting Experts
Progent's certified System Center Data Protection Manager support professionals can help your company to develop a practical business continuity strategy, design a cost-effective fault-tolerante network infrastructure, install a Microsoft SCDPM-powered backup and restore solution, thoroughly test your system, educate your IT personnel or local service providers how to manage Microsoft System Center Data Protection Manager, or provide extensive information technology outsourcing services including remote housing of Microsoft SCDPM servers in Progent's world-class data center facility. To read more, see System Center Data Protection Manager Consulting and Support Services.
Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a custom-designed hardware storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad range of consulting support services to assist your business to design, integrate, manage and repair a BDR system based on Barracuda Backup. For more information, go to Barracuda Backup and disaster recovery consultants.
ProSight Data Protection Services Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost cloud backup to Azure storage. Progent is a certified Altaro partner and can provide a wide range of online or onsite services to assist you to design, deploy, manage and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup software. To find out more, see Altaro VM Backup consulting services.
ProSight DPS Altaro O365 Total Backup Services
Microsoft 365 (formerly named Office 365) provides simple archiving but does not include native support for crucial data protection services such as Exchange Online backups or long-term point-in-time data recovery for OneDrive or SharePoint. Altaro O365 Backup provides a feature-rich BDR solution for automatic backup and rapid restoration of all your company's O365 mailboxes, Teams Chats, SharePoint documents, and OneDrive data. Progent is a certified Altaro partner and has designed ProSight Data Protection Services O365 Total Backup to provide end-to-end management services for Altaro's O365 back/restore suite. ProSight Data Protection Services O365 delivers a low-cost backup-as-a-service alternative that protects O365 components against data loss or corruption caused by human or software error, malevolent deletion, and cyber attacks such as ransomware. For details, see ProSight Data Protection Services Altaro O365 Backup services.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services ECHO automates and monitors your backup activities and enable rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS ECHO can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services ECHO to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Read more about ProSight Data Protection Services ECHO managed backup.
ProSight DPS 360 Backup Solutions
Progent can help your company to create, deploy and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss caused by human mistakes, system errors, ill-intentioned users, and external attacks such as ransomware. For details, go to ProSight DPS 360 Backup solutions.
Consulting for Double-Take Solutions for Data Backup/Restore
Double-Take Software publishes a family of products intended to provide small businesses a range of affordable alternatives for backing up and recovering vital workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating Double-Take Software products into small company information systems to achieve an advanced state of fault tolerance and business continuity capability at an affordable price. To learn more, see Consulting for Double-Take Solutions for Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Certified Partner and provides professional application expertise for a broad range of business software programs, Progent is able to help customers to find complete IT solutions that maximize the productivity of your network. As a Registered Partner with Cisco, Progent offers the expertise of certified engineers and specialists with experience in architecting, deploying and managing infrastructure environments based on Cisco products. The depth and breadth of Progent's IT know-how and Progent's appreciation for the requirements of small businesses make Progent the perfect partner for building and running an affordable, fault-tolerant network.
How You Can Access Progent's Experts for Disaster Recovery Solutions Help
To contact Progent about engineering expertise for business continuity planning, call
An index of content::
Immediate 64-bit Upgrade Network Consultant
64-bit Computing Specialists
Progent's Microsoft-premier engineers can assist your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to understand the costs and advantages of upgrading to 64-bit PC desktop computing, design an efficient upgrade strategy that minimizes business interruptions, and offer inexpensive, expert online help to assist your organization to install 64-bit desktop software and application software on your current computers.
Customer Relationship Management Support and Help
Onsite Technical Support Customer Relationship Management
Progent's application experts offer advanced support, custom development, deployment assistance, and online classes for leading business applications that address vital areas including ERP and MRP, general accounting, business analytics, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting support remotely, Progent can assist clients anywhere in the U.S. to save the lost productivity and fees related to travel and on-premises activity without compromising the high quality of consulting support.
Les Kent has a 35-year history of successful network integration, business administration, marketing, and operations. He has shown a talent for developing elegant information technology solutions in his roles as as a network designer, application developer, project manager, implementation consultant, and troubleshooter for small businesses, start-ups, and major corporations.
Example Application Microsoft Operations Manager
24-7 Operations Manager Case Studies
Before Progent's MOM-based solution, system problems were approached reactively, after users complained about them. With the help of proactive, computer generated warnings and trend reports created by Microsoft Operations Manager, Progent can now ward off server issues before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small company networks enterprise-class availability, security and performance.
Technology Professional Cisco Telepresence
Tandberg Telepresence Services
Progent can provide the expertise of a senior specialist with extensive experience configuring, managing, and enhancing video conferencing platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your internal IT support group, your Internet Service Provider, and your telepresence platform supplier to assist your organization increase the strategic value of your video conferencing ecosystem.
Meraki Switch Stacking Remote Support Services
Consulting Services Meraki MS Switch
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants offer affordable online consulting to help your company to design and implement a productive network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, create and validate a disaster recovery plan, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking solution.
Cisco firewall IPS Consultant
Immediate ASA and PIX Firewall Technical Consultant
Progent's Cisco-Premier technology consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, mutlivector attack security, and safe access services. Ranging from compact, easy-to-install desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy combination of security, speed and availability for business environments of all sizes. PIX firewalls are based on a hardened, specially designed platform, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative solutions. Progent's network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SMS Migration Online Technical Support
Systems Management Server Support
Microsoft Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software by making it simpler to install system images, control mobile devices, and run management tools. In addition to advising you about techniques to save management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to prepare and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's migration and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and standards to manage PDAs and intelligent mobile phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes standards, procedures and technologies to keep your IT computer system protected.
Juniper J6350 Router Consulting
Juniper J Series Router Cybersecurity Contractor
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Suse Linux Onsite Technical Support
Mandriva Linux Consult
Progent's Linux support experts offer small and mid-size businesses and developers help with administering and supporting Linux computers that run with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining MS Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
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