Business Continuity Support and Service for
Small Business Information Systems:
Data Backup and Restore Consulting Services
Progent's Online Expertise for Popular Backup and Recovery Products
Backing up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.
In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.
Best Practices for Setting Up and Managing a Modern Backup Environment
The spread of ransomware has rewritten the rules for creating a backup solution that can recover fully and promptly from a ransomware breach. A common strategy of attackers is to attempt to locate and destroy backups in order to increase their chances of getting the ransom demand paid. Valid offline or off-site cloud is the only "bullet proof" solution against ransomware attacks. Progent can help you design, implement, and test a backup/recovery solution driven by best practices to deal with today's threat landscape. Progent offers expertise in these vital areas:
- Develop a backup strategy to ensure that all critical data is backed up at least weekly and is inaccessible online.
- Review the backup strategy and determine how to implement immutability, air gapping, and offsite backup.
- Lock down the backup account so it can be used only during the backup windows and not on other endpoints.
- Enable 2FA on backup endpoints
- Review the backup infrastructure and design a strategy to avoid the volume being broken.
- One touch or manual imaging on each desktop system can be costly and slow in a disaster environment. Best practices call for an imaging system for company endpoints that is updated on a regular schedule and also on an as-needed basis.
- Cloud backups should be separated from the client environment impact and should be reviewed in detail on possible recovery times and methods of obtaining the data. Often the cloud backups are the only non-impacted recovery option. Unfortunately, data transfer speeds or shipment of data in some physical format can take a prohibitively long time, resulting in excessive delays in the recovery process.
Progent supports a variety of modern and legacy backup platforms and can help you migrate to current-generation products or deploy contemporary backup systems based on leading practices. Backup products for which Progent can provide consulting and troubleshooting support include:
Barracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup from Hornetsecurity offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an authorized Hornetsecurity/Altaro partner and can help you plan, configure or troubleshoot an Altaro VM Backup deployment. Progent also offers comprehensive managed services so you can outsource your entire VM Backup solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.
Hornetsecurity's 365 Total Backup, formerly branded Altaro Office 365 Backup, is a full-featured platform designed for automated backup and fast recovery of all your company's Microsoft 365 mailboxes, Teams Chats, SharePoint sites, OneDrive files, and content on Windows laptops and desktops. Progent is a certified Hornetsecurity/Altaro partner and can provide online and onsite expertise for 365 Total Backup. Progent also offers a fully managed subscription service that uses 365 Total Backup technology to provide a backup-as-a-service (BaaS) solution for protecting Microsoft 365 apps against data loss resulting from human error, system breakdowns, internal malicious activity, and cyber attacks like ransomware. For more information about Progent's support services for 365 Total Backup, see Progent's 365 Total Backup consulting and management services.
Microsoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. Learn about Progent's Microsoft Azure backup planning and cloud integration consulting services.
MSP360 (formerly CloudBerry Lab) has developed a suite of affordable backup/restore products that offer file, folder or image-based backup/recovery for virtual and physical machines and allow you to create a data protection solution with a low Recovery Time Objective (RTO) and a fine-grained Recovery Point Objective (RPO). Advanced options include military-grade encryption, in-line compression, flexible retention policy, and custom scheduling. Progent offers remote and on-premises support for the complete line of MSP360 backup products. Progent's ProSight Data Protection Services 360 deliver MSP360 technology as subscription-based managed services, allowing you to outsource your backup system to Progent's experts. These services allow you to store your backups on a public cloud, on your premises, or both. Progent can handle critical tasks such as backup process automation; bulk deployment, configuration, and updates; customized scripting; tracking status alerts; and reporting on storage volume and capacity. For details, check out Progent's MSP360 Backup consulting and managed services.
DoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.
Backup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.
BackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.
HP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.
CrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.
Mozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.
Acronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.
Retrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.
Time Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.
VMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.
For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.
Solaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.
How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.
Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.
High Availability Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco support professionals can help your business to build an efficient, high-availability IT architecture that resolves major challenges covering a wide range of networking technologies and processes such as:
Disaster Recovery Planning
Progent's disaster recovery consultants can help you design a business continuity plan in order to restore IT operations in case of an IT network disaster. Progent can help you to define a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, fault-tolerant system architecture that takes into account availability issues covering a broad array of network technologies and procedures. To read more, see Workplace Recovery Consulting Services.
CRISC-Certified Network Risk Control
The CRISC program was established by ISACA in 2010 to validate a consultant's skills to plan, implement, and maintain IS control mechanisms to reduce network risk. Progent can provide the services of a CRISC-certified consultant to help you to create and execute a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and geared to match your organization's risk tolerance, business goals, and budgetary guidelines. To learn more, visit CRISC-Premier IT risk mitigation experts.
Microsoft Windows Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 incorporated significant improvements in capacity, throughput, manageability, security and compliance, application compatibility, Linux support, container networking, and hybrid integration of on-premises and cloud assets. Top new features of Microsoft Windows Server 2019 include Windows Admin Center for unifying the management of hybrid on-premises/cloud-hosted deployments, System Insights for taking advantage of advance predictive analytics to manage on-premises networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container orchestration with Kubernetes, Cluster Sets technology for deploying and managing large non-stop scale-out clusters, and Microsoft's Storage Migration Service for simplifying the upgrade process from outdated versions of Windows Server. To learn more, go to Microsoft Server 2019 Fault-tolerant Failover Clustering Consulting.
Microsoft Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum witness. To learn more, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Expertise.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering applications and services rapidly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, deploy, test and manage a DR system based on VMware Site Recovery Manager.
NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters located as far as 300km apart from each other. Progent can provide online or on-premises access to a certified NetApp MetroCluster consultant who can help your business to plan, deploy, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering help with tasks like assigning shelf IDs, arranging aggregate layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster DR solution to prove adherence with industry standards and regulatory requirements.
High Availability Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, network backbone routing, and content dispatching technology including Cisco Content Engine. High availability load balancing technologies for which Progent can provide consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS. To read more, see Fault Tolerant Load Balancing.
Fault Tolerant Colocation
Progent's Data Center consultants can help you select high availability data centers that match the particular requirements of your company. High availability colocation sites are especially attractive to small and mid-size businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Trying to design an in-house data center that offers even a basic level of fault tolerance is too costly for the majority of small companies. Progent can help you get all the advantages of high-availability colo centers by offering a full range of consulting and support services. To find out more, go to Fault Tolerant Colocation Consulting.
Failsafe Branch Office Connectivity
Progent's inter-site connection consultants can help businesses create zero-downtime branch office connectivity by means of fully redundant networks featuring automatic failover. Progent's Cisco-premier CCIE network engineers can design and deploy ultra-reliable Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable non-stop interoffice networking. For more information, see High-Availability Interoffice Networking.
24x7 Internet Connections
Progent's Cisco-authorized network consultants can show you how to build an affordable, high availability Internet configuration architecture that can deliver non-stop Internet access via a wide range of high availability Internet access technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most up-to-date technology for high availability Internet connectivity to build an affordable, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet availability. To read more, visit Fault Tolerant Internet Access Architecture.
System Center Data Protection Manager Backup and Recovery Consulting Experts
Progent's certified System Center Data Protection Manager engineers can assist you to create a practical disaster recovery strategy, design a cost-effective fault-tolerante IT infrastructure, install a Microsoft System Center Data Protection Manager-powered recovery system, thoroughly test your system, educate your administrative staff or regular service providers how to manage Microsoft SCDPM, or provide extensive information technology support outsourcing such as remote housing of System Center Data Protection Manager machines in Progent's data center. For details, see System Center Data Protection Manager Consulting.
Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting support services to assist you to plan, configure, operate and troubleshoot a backup and disaster recovery system built on Barracuda technology. For additional information, see Barracuda Backup and disaster recovery consultants.
ProSight Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup software offers small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup includes advanced features such as Immutable Cloud Storage for enhanced protection from ransomware. Progent is a certified Altaro partner and offers a broad range of online or onsite consulting services to assist you to design, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup. To learn more, go to Altaro VM Backup consulting.
ProSight DPS 365 Total Backup Services for Microsoft 365
Microsoft 365 offers simple archiving but does not have native support for vital data protection services like Exchange backups or greater than 30-day point-in-time recovery for OneDrive for Business or SharePoint Online. Hornetsecurity's 365 Total Backup provides a feature-rich platform for programmable backup and quick recovery of all your organization's M365 mail, Microsoft Teams Chats, SharePoint documents, OneDrive for Business files, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and offers ProSight Data Protection Services (DPS) 365 Total Backup to provide comprehensive managed services for Hornetsecurity's 365 Total Backup suite. ProSight Data Protection Services 365 Total Backup delivers a low-cost backup-as-a-service solution that protects M365 components against data loss caused by user or software mistakes, malicious deletion, and malware attacks such as ransomware. To read more, see ProSight DPS 365 Total Backup solutions for Microsoft 365.
Fully Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services ECHO automates your backup processes and allow fast recovery of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services ECHO can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight DPS ECHO to to comply with government and industry regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your critical data. Find out more about ProSight DPS ECHO managed cloud backup and recovery.
ProSight MSP360 Backup Services
Progent can help you to design, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 offers file or image backup/recovery for VMs and physical computers, works with all popular public clouds, and permits you to create a backup solution with a low Recovery Time Objective and a defined RPO. With ProSight MSP360 Backup, Progent can provide comprehensive monitoring and management of your backup system to prevent data loss resulting from human miscues, computer errors, malicious insiders, and external assaults such as ransomware. To learn more, see ProSight MSP360 Backup services.
Consulting for Double-Take Solutions for Backup
Double-Take publishes a family of products designed to deliver small companies a range of affordable alternatives for backing up and restoring vital workloads such as Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning experts have in-depth backgrounds integrating Double-Take products into small company information systems to create an advanced level of fault tolerance and business continuity readiness at a budget-friendly price. For more information, visit Consulting for Double-Take Solutions for Backup.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified AI Cloud Partner and provides specialized application support for a broad range of small business software programs, Progent can assist customers to arrive at complete IT solutions that substantially enhance the business value of your network. As a Registered Partner with Cisco, Progent offers the expertise of certified consultants and specialists with experience in architecting, configuring and managing infrastructure solutions based on Cisco products. The breadth of Progent's technical know-how and Progent's sensitivity to the requirements of small and midsize companies make Progent a great resource for building and maintaining an affordable, dependable network.
How to Access Progent's Experts for Business Continuity Solutions Help
If you wish to get in touch with Progent about technical expertise for business continuity planning, phone
An index of content::
Microsoft LCS Server Consultants
Microsoft LCS Server Instant Messaging Specialist
Microsoft Communications Server delivers IM and Real Presence in a scalable, world-class solution offering enhanced protection, seamless integration with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server allows cost savings and elevated business efficiencies, enhanced worker productivity, and better IP security. MS Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and onsite support and troubleshooting services for your Office Communications Server deployment and can help you to evaluate the costs and benefits of migrating to Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
Consultancy Lync Server 2013 high availability
Lync Server 2013 Edge Server Pool Consultants
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging, presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN calling across a wide assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology suitable for your current and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide custom online and onsite training to your management team and end users. Progent has expertise in critical components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.
Virtual Server Administration Website Technology Consulting Services
Windows Server 2012 R2 Hyper-V 3.0 Consultancy
Microsoft Windows Server 2012 R2 Hyper-V enhances server virtualization in critical areas including secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and enhance productivity.
Part-Time CIO Computer Engineer
On-site Technical Support Chief Information Officer
Progent can provide the temporary services of a veteran CIO to provide strategic direction to assist you pick and support IT solutions to meet your present situation and that can serve as a solid basis for your growth. Progent's part-time Chief Information Officer services provide economic advantages to companies who want to optimize the benefits from their network expenditures but who are unable or hesitant to take on one more high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in a unique position to provide objective recommendations as well as expert technical help for creating IT systems that fit the particular needs of your organization.
Best Practices Service Providers
Microsoft Solutions Framework Project Methodology Technical Consulting
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the forefront of IT support, executing a broad range of technical tasks for a large mix of businesses. Each Progent consultant shares a proven set of individual best practices which are combined into shared best practices standards that Progent instills in its support team. This means that you get not just expert IT help, but also a support engineer with proven approaches for applying computer knowledge to solve real-world IT problems quickly.
Microsoft Azure integration Design
Azure and SQL Server integration Consulting
Progent can help you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and cloud resources.
Online Help Apple OSX Tiger
Apple OS X Network Consultant
Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can help clients to migrate to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with Apple Mac application software. Progent can also help you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For business environments based exclusively on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and supporting a network environment that is available, safe, efficient and able to achieve your organization's business goals.
ransomware cryptoworm recovery Professional
Consultant Spora ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
24 Hour Postini Help and Support
Setup and Support Anti-Spam
E-Mail Guard is a comprehensive solution for blocking spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus blocking, policy management, content testing, and defense against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, administration and analysis utilities as well as outgoing email filtering to let you troubleshoot your e-mail system and specify and enforce company email policy.
24x7x365 North Carolina IT Service Provider
Award Winning Maryland Small Business Network Consultant
If your company does not need emergency remote support but you think you will require technical services with your network in the near future, you can conserve time and money and guarantee that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales agent and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
Windows Server 2012R2 Multitenancy Remote Technical Support
Windows Server 2012 R2 Virtual Fibre Channel Online Troubleshooting
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, develop an enterprise-wide security plan, automate network management, assist with creating applications, and build and validate a DR/BC plan.
ProSight Email Encryption Consult
Email Predictive Sender Profiling Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall.
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