Progent's Online Expertise for Popular Backup and Recovery Products
Backing up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.
In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.
Backup products for which Progent can provide consulting and troubleshooting support include:
Barracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.
Altaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.
Microsoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
DoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.
Backup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.
BackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.
HP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.
CrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.
Mozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.
Acronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.
Retrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.
Time Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.
VMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.
For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.
Solaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.
How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.
Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.
High Availability Solutions Supported by Progent
Progent's Microsoft and Cisco-certified engineers can assist your company to implement an efficient, non-stop information network that addresses key issues covering a wide array of networking solutions and operations such as:
Business Continuity Planning
Progent's disaster recovery consultants can help you create a workplace recovery plan in order to resume IT functionality in the event of an IT system disaster. Progent can help you to create a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, high-availability network architecture that takes into account availability issues covering a wide array of network technologies and processes. For details, see Workplace Recovery Consulting and Support Services.
CRISC-Certified IT Risk Mitigation
The CRISC certification program was initiated by ISACA in 2010 to validate a consultant's ability to design, implement, and maintain IS controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to help your company to create and execute a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget. To learn more, go to CRISC-Premier IT risk management specialists.
Microsoft Server 2019 Fault-tolerant Failover Clustering
Microsoft Windows Server 2019 features significant enhancements in scale, performance, manageability, cybersecurity, application compatibility, Linux support, container technology, and hybrid integration of local and cloud assets. Top enhancements of Windows Server 2019 are Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of advance predictive analytics to control local environments, Windows Defender ATP Exploit Guard for host-intrusion defense, container networking using Kubernetes, Cluster Sets technology for building and administering large non-stop scale-out clusters, and Microsoft's Storage Migration Service for streamlining the upgrade process from outdated editions of Windows Server. For more information, see Microsoft Server 2019 Fault-tolerant Failover Clustering Consulting.
Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum arbitration point. To read more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Support.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a consistent runbook for restoring services quickly following a breakdown. SRM supports centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and manage a disaster recovery system based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) apart from each other. Progent can provide access to a NetApp MetroCluster consultant who can help your business to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, designing a configuration replication network, and verifying your MetroCluster DR system to show compliance with industry standards and government mandates.
Fault Tolerant Load Balancing
Progent offers high availability load balancing consulting covering system load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery products including Cisco Content Engine. Non-stop load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP. For more information, go to High Availability Load Balancing.
Progent's Data Center engineers can show you how to find fault-tolerant data centers that match the specific requirements of your business. High availability off-site data centers are especially appealing to small and mid-size companies because of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to design an in-house data center with even a basic degree of fault tolerance is too expensive for the majority of small companies. Progent is ready to help you reap all the benefits of 24x7 colo sites by providing a full range of engineering and support services. To learn more, go to Fault Tolerant Colocation Consulting.
High-Availability Branch Office Connectivity
Progent’s inter-site connection consultants can help companies achieve fault tolerant interoffice connectivity through fully redundant system architectures with automatic failover. Progent’s Cisco-premier CCIE engineers can plan and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over offers affordable 24x7 interoffice connectivity. To learn more, see 24x7 Interoffice Connectivity.
Fault Tolerant Internet Access
Progent's Cisco-certified network consultants can help you create an economical, high availability Internet configuration solution that can achieve 24x7 Internet access via a wide array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE professionals to show you how to apply the most advanced technology for high availability Internet connections to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections. To find out more, visit 24x7 Internet Access Architecture.
System Center Data Protection Manager (SCDPM) Backup and Restore Consulting Experts
Progent's certified System Center Data Protection Manager (SCDPM) support professionals can help your company to develop a practical business continuity plan, implement a cost-effective fault-tolerante IT infrastructure, deploy a System Center Data Protection Manager-powered backup and restore solution, comprehensively validate your system, train your IT staff or local consultants how to manage System Center Data Protection Manager, or provide extensive IT support outsourcing including off-site housing of SCDPM servers in Progent's data center. For more information, see Microsoft System Center Data Protection Manager Expertise.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to assist you to plan, configure, operate and troubleshoot a BDR system built on Barracuda technology. For details, see Barracuda Backup and disaster recovery consultants.
ProSight Data Protection Services Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost backup to Microsoft Azure Block Blob storage. Progent is a certified Altaro partner and offers a broad array of online or onsite services to help you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software. To read more, visit Altaro VM Backup consulting.
ProSight DPS Altaro O365 Backup Solutions
Microsoft Office 365 provides simple archiving but does not include integrated support for vital data protection capabilities such as Exchange backups or long-term point-in-time data recovery for OneDrive for Business or SharePoint Online. Altaro Office 365 Backup provides a feature-rich BDR solution for automatic backup and rapid restoration of all your organization's Office 365 mail, Teams Chats, SharePoint sites, and OneDrive files. Progent is a certified Altaro partner and has designed ProSight Data Protection Services (DPS) Office 365 Backup to provide end-to-end management services for Altaro's Office 365 back/restore product. ProSight DPS O365 delivers an affordable backup-as-a-service solution that guards Office 365 components against data loss or corruption caused by user or system mistakes, malicious sabotage, and cyber attacks such as ransomware. To read more, go to ProSight DPS Altaro O365 Backup solutions.
Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services ECHO automates and monitors your backup processes and enable fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS ECHO can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight DPS ECHO to to comply with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Read more about ProSight Data Protection Services ECHO managed cloud backup and recovery.
ProSight Data Protection Services 360 Backup Services
Progent's data protection experts can help your company to create, deploy and debug a backup plan based on MSP360 software. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a backup ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, system glitches, ill-intentioned insiders, and malware attacks like ransomware. For more information, go to ProSight DPS 360 Backup solutions.
Consulting Services Double-Take Software for Backup
Double-Take Software offers a selection of tools intended to provide small businesses a range of affordable solutions for backing up and restoring business-critical workloads including Microsoft Exchange, SQL Server, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have extensive backgrounds integrating Double-Take technology into small company IT networks to create a high level of availability and business continuity capability at a budget-friendly price. To find out more, visit Consulting for Double-Take Software for Data Backup.
Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers high-level application support for a broad variety of business applications, Progent can assist customers to arrive at complete IT solutions that optimize the productivity of your network. As a Registered Partner with Cisco, Progent offers the support of certified engineers and specialists with expertise in designing, deploying and supporting infrastructure solutions based on Cisco products. The depth and breadth of Progent's technical experience and Progent's sensitivity to the requirements of small and midsize businesses make Progent a great partner for building and running a cost-effective, high-availability network.
How to Get in Touch with Progent's Experts for Business Continuity Solutions Support
If you wish to contact Progent about engineering help for workplace recovery solutions, phone 1-800-993-9400 or go to Contact Progent.