Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Barracuda Backup ConsultingBarracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup ConsultingAltaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Double-Take Software ConsultingDoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Other Zero-Downtime Solutions Supported by Progent's Experts
Progent's Microsoft and Cisco-certified engineers can help your company to build an efficient, zero-downtime information network that addresses major challenges covering a wide array of infrastructure solutions and operations such as:

Workplace Recovery Planning
Progent's business continuity planning consultants can show you how to create a disaster recovery plan in order to resume network operations in the event of an IT network disaster. Progent can help you to define a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, zero-downtime system solution that takes into account availability issues involving a wide array of network technologies and procedures. To read more, visit Business Continuity Consulting.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum arbitration point. For details, go to Microsoft Windows Server 2016 Disaster Recovery and Business Continuity Help.

Microsoft Server 2012 Failover Clusters
Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 builds on this technology and delivers important improvements that offer increased expandability, non-stop storage uptime for server applications, streamlined administration, faster automatic failover, and more options for architecting failover clusters. To learn more, visit Windows Server 2012 Clustering Consulting and Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for restoring services rapidly following a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and maintain a DR system powered by VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles apart from each other. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist your business to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster solution by delivering help with procedures such as assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to show compliance with industry standards and regulatory mandates.

High Availability Load Balancing
Progent provides high availability load balancing support covering system load balancing, load balanced programs, network backbone routing, and content dispatching products including F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To learn more, go to Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center professionals can show you how to identify zero-downtime data centers that meet the specific requirements of your business. Fault tolerant colocation sites are particularly appealing to small and mid-size companies due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Attempting to design an in-house data center with even a minimum level of fault tolerance is financially prohibitive for typical small businesses. Progent can help you reap all the advantages of high-availability colo sites by providing a complete range of engineering and maintenance services. To read more, see Non-stop Colocation Consulting.

High-Availability Inter-office Networking
Progentís branch office network infrastructure consultants can help businesses achieve non-stop multi-site connectivity via fully redundant system architectures featuring automatic failover. Progentís Cisco-certified CCIE engineers can design and implement high-availability Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over can provide economical non-stop interoffice connectivity. To read more, go to Fault Tolerant Inter-office Connectivity.

24x7 Internet Connectivity
Progent's Cisco-authorized IT engineers can show you how to build an affordable, high availability Internet configuration architecture that can deliver 24x7 Internet access through a wide range of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE consultants to help you apply the most advanced techniques for fault tolerant Internet connections to build an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver zero-downtime Internet connections. To find out more, visit Fault Tolerant Internet Access Architecture.

System Center Data Protection Manager (SCDPM) Backup and Recovery Consulting and Support Services
Progent's expert Microsoft SCDPM support professionals can assist you to create an effective business continuity strategy, implement a cost-effective high-availability network infrastructure, configure a Microsoft SCDPM-based backup and recovery solution, comprehensively test your DPM system, educate your IT personnel or local service providers how to manage SCDPM, or provide extensive IT outsourcing services such as off-site hosting of virtual or physical SCDPM machines in Progent's secure data center. For more information, visit System Center Data Protection Manager Consulting and Support Services.

Barracuda Backup On-premises and Cloud Data Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical storage device manufactured by Barracuda or a software-based appliance with comparable functionality but which utilizes your existing storage infrastructure. Barracuda Backup safeguards critical company data generated on-premises, at one or multiple remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to plan, integrate, manage and troubleshoot a BDR system built on Barracuda Backup. For details, see Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also enables cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for reducing your Recovery Point Objective, advanced encryption, item-level recovery capability for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and offers a wide range of services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software. To read more, visit Altaro VM Backup Consulting.

Consulting Services Double-Take Solutions for Backup and Recovery
Double-Take publishes a family of tools intended to deliver small businesses a range of cost-effective alternatives for replicating and recovering business-critical applications such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning consultants have in-depth backgrounds integrating Double-Take Software products into small company information networks to achieve a high level of fault tolerance and business continuity capability at an affordable price. For more information, visit Consulting for Double-Take Solutions for Backup.

CRISC-Certified Network Risk Mitigation
The CRISC program was initiated by ISACA in 2010 to verify a consultant's skills to plan, implement, and support information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to help your company to create and execute a workplace continuity or disaster recovery plan based on leading practices promoted by CRISC and geared to align with your company's risk appetite, business goals, and budgetary guidelines. To learn more, go to CRISC-Premier IT risk management specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and provides high-level application support for a broad range of small business applications, Progent can assist customers to arrive at complete IT solutions that optimize the productivity of your network. As a Registered Partner with Cisco, Progent offers the services of premier consultants and specialists with experience in architecting, deploying and supporting networking solutions built on Cisco products. The depth of Progent's IT experience and Progent's appreciation for the requirements of small companies make Progent a great resource for building and maintaining a cost-effective, fault-tolerant information system.

How to Access Progent's Engineers for Business Continuity Solutions Support
If you wish to get in touch with Progent about engineering assistance for disaster recovery solutions, call 1-800-993-9400 or visit Contact Progent.

More topics of interest: