Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Barracuda Backup ConsultingBarracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup ConsultingAltaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Double-Take Software ConsultingDoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Other Fault Tolerant Technologies Provided by Progent
Progent's Microsoft and Cisco-certified consulting experts can assist you to build an efficient, zero-downtime IT architecture that resolves major challenges covering a wide range of infrastructure solutions and processes such as:

Disaster Recovery Planning
Progent's disaster recovery engineers can show you how to create a workplace recovery plan that will allow you to resume IT functionality in case of an IT network catastrophe. Progent can assist you to develop a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, zero-downtime system architecture that takes into account availability issues involving a wide range of infrastructure technologies and procedures. For more information, go to Business Continuity Consulting and Support Services.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and enables rapid restoration of critical files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight DPS Managed Cloud Backup.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a stretch cluster quorum witness. For more information, visit Microsoft Server 2016 Disaster Recovery and Business Continuity Support.

Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 brought world-class availability and recoverability to Microsoft's clustering platform. Microsoft Windows Server 2012 R2 adds to this technology and provides important new and enhanced features that offer more expandability, non-stop disk storage availability for server applications, simpler management, faster automatic failover, and more flexibility for architecting clusters. For details, visit Windows Server 2012 R2 Failover Clustering Integration.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent runbook for recovering services quickly following an outage. SRM supports centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, deploy, test and administer a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering along with replication to deliver fast, zero data loss disaster recovery between datacenters that are as far as 300km away from one another. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can assist you to design, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, determining plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and testing your DR solution to show compliance with information assurance standards and regulatory mandates.

Fault Tolerant Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. High availability load balancing solutions for which Progent offers consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To find out more, visit Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center consultants can show you how to find zero-downtime data centers that meet the specific needs of your company. High availability Internet Data Centers are especially attractive to small and mid-size businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you get all the advantages of non-stop colo centers by offering a complete range of engineering and support services. To find out more, see Non-stop Data Centers Expertise.

Fault Tolerant Inter-office Connectivity
Progentís inter-site connectivity professionals can help companies achieve non-stop branch office connectivity solutions by means of redundant networks with transparent failover. Progentís Cisco-certified CCIE network engineers can design and implement ultra-reliable Inter-office connections supported by non-stop EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable 24x7 interoffice networking. To read more, visit Failsafe Interoffice Networking.

Non-stop Internet Connections
Progent's Cisco-authorized network engineers can show you how to design an economical, high availability Internet connection architecture that can achieve non-stop Internet connectivity via a wide range of fault tolerant Internet network technologies including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the most advanced techniques for 24x7 Internet access to create an economical, completely redundant Internet network with automatic failover and other features to create fault tolerant Internet access. To find out more, go to High Availability Internet Access Architecture.

System Center Data Protection Manager Backup and Restore Consulting
Progent's certified System Center Data Protection Manager (SCDPM) engineers can assist you to create an effective workplace recovery plan, implement an affordable fault-tolerante IT infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and recovery solution, thoroughly validate your DPM system, educate your IT personnel or local consultants how to manage SCDPM, or provide extensive information technology outsourcing services such as remote hosting of Microsoft System Center Data Protection Manager servers in Progent's world-class data center. For more information, visit System Center Data Protection Manager Consulting Services.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore platform for small and medium-size businesses. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide array of consulting services to assist your business to plan, integrate, operate and repair a BDR solution based on Barracuda technology. For more information, see Barracuda Backup and disaster recovery consultants.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software provides small and mid-size businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Server CSV and for vCenter for handling larger deployments, and the ability to leverage Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. To find out more, see Altaro VM Backup Certified Consultants.

Consulting Services Double-Take Software for Backup/Restore
Double-Take Software publishes a selection of products designed to provide small and midsize companies a range of affordable solutions for replicating and recovering vital workloads such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds incorporating Double-Take products into small company information systems to achieve an advanced state of availability and business continuity readiness at a budget-friendly cost. To learn more, go to Consulting for Double-Take Solutions for Backup.

CRISC-Premier Network Risk Control
The CRISC program was initiated by ISACA to validate a consultant's skills to plan, deploy, and maintain IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and carry out a business continuity or disaster recovery strategy based on industry best practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines. To read more, go to CRISC-Premier network risk management experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Partner and offers high-level application consulting for a broad range of small business software programs, Progent is able to help clients to arrive at efficient IT solutions that optimize the business value of your information system. As a Registered Partner for Cisco, Progent can provide the support of certified engineers and specialists with expertise in designing, configuring and maintaining networking solutions based on Cisco technology. The breadth of Progent's IT know-how and Progent's sensitivity to the requirements of small businesses make Progent the ideal partner for building and maintaining an affordable, high-availability network.

How to Contact Progent's Experts for Business Continuity Planning Help
If you wish to get in touch with Progent about professional help for disaster recovery planning, phone 1-800-993-9400 or see Contact Progent.

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