Progent's Online Expertise for Popular Backup and Recovery Products
Backup/Restore ConsultingBacking up is critical at any level of computing, and dozens of backup/recovery technologies and products are in use to address this need. Solutions can be as simple as the tar and gzip utilities in the Linux/UNIX world or as comprehensive as Microsoft Data Protection Manager for Windows environments. Unfortunately, many legacy solutions are more expensive to maintain and operate than to replace, and many backup products adopted without careful planning fail to deliver the availability and protection a business really needs. Progent's extensive team of IT experts can provide affordable online support to help you manage or deploy popular backup/restore products for all major operating systems and any network topology.

In addition to offering small and mid-size companies ProSight Data Protection Services for low-cost and fully managed cloud backup, Progent can also provide online access to IT engineers with expertise in a wide range of products and technologies for backing up Windows, Apple, and Linux/UNIX servers and desktops as well as laptops, iPads, and smartphones. Progent can help you design, enhance, or troubleshoot backup systems for a variety of architectures including local, edge to datacenter, across premises, cloud-based, or hybrid. In addition, Progent's certified VMware consultants, Hyper-V experts, and Citrix specialists can show you how to follow leading practices to deploy virtualization technology for continuous transparent backup and ultra-fast recovery. Progent can also help you migrate from a legacy backup solution to a state-of-the-art system that can save you money while reducing or eliminating scheduled downtime and accelerating recovery.

Backup products for which Progent can provide consulting and troubleshooting support include:

Barracuda Backup ConsultingBarracuda Backup incorporates technology developed by Intronis, a company Barracuda acquired, to provide a flexible backup solution for on-premises, virtual, cloud-hosted, and Software-as-a-Service (SaaS) environments. For disaster recovery, Barracuda supports data replication to the Barracuda Cloud, Amazon Web Services (AWS), or any private site you designate. Progent is a Barracuda partner and can help you design, deploy or troubleshoot a Barracuda backup environment, or Progent can provide end-to-end managed services so you can outsource your entire backup and disaster recovery solution. For more information about Progent's support services for Barracuda Backup, see Barracuda Backup and disaster recovery consulting.

Altaro VM Backup ConsultingAltaro VM Backup offers onsite backup, offsite replication with WAN acceleration, granular restore, cloud-based management, and automated backup verification. You can backup VMs as frequently as every 5 minutes for an optimize4d Recovery Point Objective (RPO). Augmented Inline Deduplication reduces backup storage requirements and delivers industry-leading speed for backups and restores. Progent is an Altaro partner and can help you plan, configure or troubleshoot an Altaro backup system. Progent also offers comprehensive managed services so you can outsource your entire Altaro backup/restore solution to Progent's certified experts. To learn more about Progent's consulting services for Altaro VM Backup, visit Progent's Altaro VM Backup consulting and management services.

Azure Backup ConsultingMicrosoft Azure Backup is a cloud-based subscription backup/restore service optimized for Microsoft workloads. Protected workloads can be in the Azure cloud, in virtual machines, or on physical servers. Azure Backup keeps three copies of your data in three locations in the Azure datacenter and three additional copies in an Azure datacenter in a different geographical area. Backup schedules can be daily, monthly, weekly, and yearly and retention in Azure can be as long as 99 years. After the initial seeding, backups are incremental. To avoid the massive online data transfer that may be required for the seeding process, the initial backup can be performed at your site and then the physical media can be delivered to the nearest Azure datacenter. Features include client-side encryption and compression, off-peak throttling, and application-aware granular recovery (e.g., mailbox recovery for Exchange, database level recovery for SQL, and Item Level Recovery (ILR) for SharePoint). Azure Backup supports System Center Data Protection Manager integration for advanced management and reporting. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)

Double-Take Software ConsultingDoubleTake Software, which has been acquired and rebranded by Carbonite, offers a line of economical products that allow small organizations to protect critical Windows-based applications such as Exchange, Microsoft SQL Server, and SharePoint. DoubleTake products work with Windows Hyper-V and VMware and also support Windows Server clusters to increase network availability and reduce recovery time. DoubleTake Backup lets you perform on-demand recoveries to server hardware that is different from the original server, or between virtual and physical servers. DoubleTake Availability, now called Carbonite Availability, allows you to configure failover clusters without shared storage or geographic restrictions, reducing the vulnerability of Windows-based clustering to single-point failure. For more information about DoubleTake and to find out how Progent can help you deploy and maintain this platform, see Progent's Double-Take consulting services.

Backup Exec ConsultingBackup Exec from Symantec has evolved for three decades and is among the most popular backup solutions for home and small business environments. The current version of Backup Exec provides disk or tape backup and can restore files, folders, individual emails, or entire servers. Special agents are available for point-in-time recovery of Exchange, Microsoft SQL Server, and Oracle databases as well as SharePoint and Active Directory applications and virtual guests based on Windows Hyper-V or VMware. Backup Exec also supports Linux, UNIX, and Mac clients. An easy-to-use administration console simplifies the process of setting up backups, managing backup policies, performing restores, and deploying virtual machines for fast disaster recovery.

BackupAssist ConsultingBackupAssist is a low-cost software package for scheduling, managing, and monitoring backups of Microsoft Windows Server and Windows Small Business Server (SBS) products. Designed for small and midsize businesses, BackupAssist allows local or remote backups of complete servers or individual files and supports physical and virtual environments. Supported storage includes Windows-compatible tape, Iomega REV devices, internal or external hard drives and optical disks, NAS and SNAP network storage, and any remote machine that can act as an FTP server. BackupAssist includes a restore console with an easy-to-use search feature for recovering files. Snap-ins are available for Exchange Server, SQL Server, Hyper-V, and Rsync.

HP Data Protector ConsultingHP Data Protector (previously called Openview Storage Data Protector) is an enterprise-class backup/recovery solution that supports physical, virtual and cloud-based environments powered by Windows, Unix, and Linux. Virtual platforms supported include VMware, Windows Hyper-V and Virtual Server, Citrix XenServer, and HP Integrity Virtual Machines. Advanced federated data deduplication reduces storage costs, improves performance and availability, and conserves bandwidth for multi-site architectures. Used in conjunction with the HP StoreOnce backup appliance, Data Protector can deduplicate to any application source, backup server, or target device independent of operating system. With the Granular Recovery Extension (GRE) for SharePoint 2010, Microsoft SharePoint administrators can restore an individual or an entire folder without leaving SharePoint.

CrashPlan ConsultingCrashPlan offers free entry-level software for on-premises backup as well as a line of affordably priced web service packages for continual or scheduled online backup for Mac, Windows, and Linux environments. CrashPlan is designed primarily for households and small office environments and is especially popular in the Apple Mac market. In a Windows environment, CrashPlan can transparently back up locked and in-use files via Microsoft's Volume Shadow Copy technology. For Mac environments, CrashPlan allows you to back up any networked drives accessible from the Desktop.

MozyPro ConsultingMozy is a web backup service operated by VMware that focuses on the home and small office markets by providing automated online backup and on-demand data recovery for Mac and Windows systems. MozyPro is the advanced version of this online service and offers small businesses centralized management of multiple systems via a web-based administrative console. MozyEnterprise includes Active Directory integration. Mozy is particularly popular in the Mac market and offers an application for iPhone and Android smartphones that allows you to send files protected by Mozy as an email attachment or view any protected files that are in a format supported your smartphone.

Acronis Backup and Recovery ConsultingAcronis Backup and Recovery is designed as an affordable and easy-to-use solution that provides small businesses with entry-level backup and disaster recovery capabilities for Windows and Linux servers and workstations. Disk-based storage provides fast recovery, and an Online version supports automatic offsite backups. The Virtual Edition of Acronis Backup and Recovery supports major virtualization platforms including VMware vSphere/ESX/ESXi, VMware vCloud Director, Microsoft Hyper-V, Citrix XenServer, and Red Hat Enterprise Virtualization.

Retrospect for Macintosh ConsultingRetrospect for Macintosh builds on a 20-year history of affordable Mac backup and now offers network backup of Mac, Windows, and Linux computers. Current versions of Retrospect feature data deduplication to cut storage costs and bandwidth utilization plus cloud-based storage capability for any Internet-connected storage configured for WebDAV access. A 64-bit Mac client supports OS X and provides enhanced security with 256-bit AES encryption, reportedly doubles the performance of previous versions, and allows users to run on-demand backups from their desktops. Integrated Growl notifications alert users when backup operations are initiated or finished.

Apple Time Machine ConsultingTime Machine is an automatic backup utility included with Apple's Mac OS X from the Leopard (10.5) version onward and works with Apple's wireless Time Capsule device as well as with directly-connected hard drives or partitions. Time Machine transparently archives hourly backups for a day, daily backups for a week, and weekly backups for as long as there is space. When the backup volume is full, Time Machine automatically deletes the oldest weekly backup. In order to conserve storage and bandwidth, Time Machine copies only files that have changed since the last backup. Users can perform point-in-time system recovery or file-level recovery.

vSphere Data Protection ConsultingVMware Data Recovery (VDR) is VMware's first-generation backup solution for small businesses. A VDR backup appliance supports up to 100 virtual machines (VMs), operates transparently, and offers deduplication to remove redundant data. Integration with VMware vCenter Server enables centralized scheduling and allows virtual machines to be backed up when they are moved using VMware VMotion or DRS. Backups can be stored on any virtual disk supported by VMware ESX/ESXi including storage area networks (SANs), network attached storage (NAS) devices, or Common Internet File System (CIFS) based storage such as SAMBA. vSphere Data Protection (VDP), which replaces VDR, is a backup/recovery solution based on EMC Avamar technology. VDP offers more efficient deduplication and permits agentless VM backup.

For enterprises environments, Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant and VMware NSX network virtualization expert to help plan, configure and manage a secure, world-class disaster recovery/application mobility solution for private cloud and hybrid-cloud deployments.

Oracle Solaris FLARs ConsultingSolaris FLARs backup/restore technology allows you to create system snapshots known as Oracle Solaris Flash archives (FLARs). These snapshots can include the operating system, updates, and application software. Oracle Solaris FLARs can be rapidly deployed or restored to any server as long as it has the same processor architecture. Because of the speed with which they can be deployed, FLARs are a popular way to install Oracle Solaris from a pre-built image as well as for implementing patches or performing disaster recovery. Current versions of Oracle Solaris support the ability to install from a ZFS Flash Archive as well as a UFS FLAR.

How Progent Can Help You Maintain or Create a Backup/Restore Solution
Progent's nationwide team of online support engineers includes consultants with expertise in Windows, Linux/UNIX, and Mac environments and familiar with popular backup applications and services, including many legacy products which no longer have vendor support. Progent can help businesses of any size objectively evaluate the effectiveness of their existing data protection solution, provide technical support for their current system, build the business case for moving to a new platform or modifying their backup architecture or procedures, and plan and manage upgrades or migrations. Progent can provide the services of world-class network experts, such as Cisco-certified CCIE engineers, to help you build and maintain an efficient network infrastructure for your backup/restore solution, and also offers the help of certified CISSP-certified cybersecurity consultants and disaster recovery/business continuity planning experts to help you design a backup/restore solution that meets your business needs and stays within your IT budget.

Support for Migrating to a New Backup/Restore Solution
Because of the diversity of technologies involved in various backup/recovery products, many of them proprietary and/or outdated, moving to a new system can be complex and requires the breadth of knowledge available only from an IT support firm with extensive experience in a wide variety of platforms. Progent has the experience and technical scope needed to help clients understand the technical risks and business benefits of migrating to a new backup platform and can help you plan and execute a move to a solution that adds significant business value to your information network. Progent's experience with mixed-platform environments can be especially helpful for companies whose backup systems have evolved piecemeal over the years or who are undergoing consolidations, acquisitions, or operating system upgrades.

Other Zero-Downtime Technologies Provided by Progent's Consultants
Progent's Microsoft and Cisco-certified consulting experts can help your business to build an affordable, fault-tolerant environment that resolves critical issues covering a wide array of infrastructure technologies and processes such as:

Workplace Recovery Planning
Progent's business continuity planning engineers can help you design a workplace recovery strategy that will allow you to restore network functionality in the event of an IT system disaster. Progent can assist you to define a complete disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, fault-tolerant system architecture that takes into account availability issues involving a wide range of network technologies and procedures. To learn more, go to Disaster Recovery Consulting and Support Services.

Fully Managed Cloud Backup: ProSight Data Protection Services
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using low-cost hardware, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a stretch cluster quorum witness. To read more, visit Windows Server 2016 Disaster Recovery Consulting.

Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced world-class availability and recoverability to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 builds on this foundation and delivers important new and enhanced features that offer more extensibility, better disk storage availability for server applications, simpler administration, faster failover, and additional flexibility for designing clusters. For details, go to Windows Server 2012 Clustering Integration.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a consistent runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can generate audit reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and administer a disaster recovery system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that uses array-based storage clustering with continual replication to provide fast, zero data loss disaster recovery between sites located up to 185 miles (300km) away from one another. Progent offers access to a certified NetApp MetroCluster consultant who can help you to plan, configure, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that aligns with your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering help with tasks such as assigning disk pools, determining plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to prove adherence with information assurance standards and government requirements.

Network Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching products including F5 Networks 3DNS. Non-stop load balancing solutions for which Progent can provide consulting expertise include Microsoft Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks BIG-IP. To find out more, visit Fault Tolerant Load Balancing.

Zero Downtime Internet Data Centers
Progent's Data Center consultants can show you how to identify high availability data centers that match the particular requirements of your business. Fault tolerant collocation sites are particularly attractive to small and mid-size companies because of their low cost and convenience in comparison to taking a do-it-yourself approach. Attempting to build an in-house data center that offers even a minimum level of fault tolerance is too costly for typical small businesses. Progent can show you how to get all the benefits of high-availability colocation facilities by offering a complete array of engineering and maintenance services. For details, go to Fault Tolerant Internet Data Centers Solutions.

Non-stop Branch Office Networking
Progentís multi-site connection engineers can help organizations achieve non-stop inter-site connectivity solutions by means of fully redundant system architectures with transparent failover. Progentís Cisco-certified CCIE network engineers can plan and implement fault-tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over offers economical 24x7 interoffice connectivity. To find out more, visit Failsafe Inter-office Connectivity.

24x7 Internet Access
Progent's Cisco-certified IT professionals can help you design an affordable, fault tolerant Internet connection solution that can achieve 24x7 Internet connectivity via a wide array of high availability Internet network solutions including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE professionals to show you how to apply the most advanced technology for fault tolerant Internet access to build a cost-effective, completely redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability. For more information, go to Non-stop Internet Access Solutions.

Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's expert Microsoft SCDPM engineers can help you to develop an effective business continuity strategy, implement a cost-effective fault-tolerante IT architecture, deploy a Microsoft System Center Data Protection Manager-based recovery system, comprehensively test your DPM system, educate your administrative personnel or local service providers how to maintain System Center Data Protection Manager, or provide extensive IT outsourcing such as off-site hosting of virtual or physical SCDPM servers in Progent's secure data center. For more information, visit Microsoft System Center Data Protection Manager Consulting Services.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with similar features but which uses your existing storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist you to design, configure, operate and repair a BDR system based on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a reliable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your exposure to data loss, military-grade encryption, item-level recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is a certified Altaro partner and offers a wide range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For details, go to Altaro VM Backup Certified Consultants.

Consulting Services Double-Take Solutions for Backup
Double-Take publishes a family of tools designed to deliver small and midsize businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads such as Exchange, SQL Server, RIM Blackberry, and SharePoint. Progentís disaster recovery planning experts have in-depth experience integrating Double-Take technology into small company IT networks to create a high state of fault tolerance and business continuity readiness at a budget-friendly price. For details, visit Consulting for Double-Take Solutions for Data Backup.

CRISC-Premier Network Risk Control
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to validate an IT professional's skills to plan, deploy, and support information system controls to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist you to create and carry out a business continuity or disaster recovery plan that follows leading practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and budgetary guidelines. To find out more, see CRISC-Premier network risk control specialists.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Certified Partner and offers high-level application support for a broad range of small business applications, Progent is able to help clients to arrive at complete information technology solutions that optimize the business value of your IT network. As a Registered Partner for Cisco, Progent offers the support of premier consultants and specialists with experience in architecting, deploying and maintaining infrastructure environments based on Cisco products. The breadth of Progent's technical know-how and Progent's sensitivity to the requirements of small and midsize businesses make Progent a great partner for creating and running an affordable, fault-tolerant network.

How to Contact Progent's Consultants for Disaster Recovery Solutions Help
If you wish to ask Progent about professional help for workplace recovery planning, call 1-800-993-9400 or go to Contact Progent.



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