Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a disaster recovery solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by reducing the impact of radio frequency congestion, enhancing wireless availability with fast auto-failover, and strengthening data security by identifying cyber threats and filtering network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology.
Progent can provide affordable online support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing high availability architecture for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an earlier edition of SCVMM or from another management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize maximum return on investment.
Cisco's Small Business family of APs are Linux-powered units engineered as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer online or on-premises integration and troubleshooting services to help you to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business Wi-Fi AP deployments of any scale or architecture.
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, software development, and technical support support for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 including designing HA system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers economical remote support for all editions of Microsoft Office Access including desktop and browser-based versions and offers expert help for application programming, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also can provide tailored webinar classes for Office Access development and database management.
Progent's certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, create pilot systems and rollout plans, optimize your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, help with application development, and build and test a DR/BC plan.
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-disruptive site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the complete logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to help you to design, configure, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, reduce their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to create a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized engineers can also show you how to build an affordable, zero-downtime network solution that addresses reliability issues involving a broad range of infrastructure technologies and processes.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.
Years of background providing Microsoft support and Cisco technology consulting has enabled Progent to build an unmatched ability for serving branch offices that require IT help with the responsiveness common to with small firms but which offers effective client interaction, complete documentation, and adherence to enterprise IT protocols. If your enterprise has a branch office located anywhere in or any region served by Progent's consultants, Progent can offer a wide array of onsite and remote network consulting services and system design assistance.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size organization's production servers in an environment that delivers the highest degree of dependability and scalability and is also simple to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, infrastructure maintenance, and IT administration while achieving enterprise-class reliability and an unmatched degree of vendor flexibility.
Progent offers several essential types of Helpdesk services including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your clients instant access to a dependable support group with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Helpdesk a positive image as a key contributor to business productivity. Progent's target is to fix and not merely report problems.
Progent offers affordable online consulting services for all releases of Office Access including Access desktop and Access Web App and offers advanced assistance for Access application development, database conversion, performance optimization, report design, and maintenance. Progent also offers tailored webinar classes for Access application development and DBA services.
Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent's ProSight portfolio of managed services are geared to offer businesses who maintain small in-house IT support teams with low-cost access to enterprise-class management tools and technical expertise. Benefits of the ProSight catalog of managed services include predictable IT management expenses, smart automation of routine administrative tasks, continual adoption of the latest technology, graceful transition from older systems to up-to-date solutions, close fit between information technology with business objectives, guidance from veteran network experts, and freeing up management to focus on business instead of ever-changing network technology.
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, configure, administer and troubleshoot VMware vSphere-powered virtualization solution for local networks, private and public clouds, or hybrid deployments. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management tools and is designed to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you migrate smoothly from older versions of Virtual Machine Manager, design workflows for creating and deploying virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic advantages of new capabilities like Storage Spaces Direct and Shielded VMs. Progent's certified hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi support.
Progent's certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to help you to plan, program, test, install, manage, and debug applications based on any version of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to upgrade your current Excel solutions to the latest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Office Excel. Progent can provide on-demand help to organizations who need a quick fix to a specific issue associated with Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications based on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to meet the special requirements of individuals or teams.
Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended specifically for small organizations who need fast availability of a Help Desk Service Center with professional telephone support and effective escalation capability but who must work within a modest information technology budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Recommendation and Integration.
Progent's disaster recovery planning and business continuity professionals can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can help you create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized engineers can also help you build an affordable, fault-tolerant network solution that takes into account availability issues involving a broad array of infrastructure technologies and processes.
Progent offers the part-time services of a veteran Chief Information Officer who can offer strategic direction to help you pick and support network technology appropriate for your current situation and that can serve as a firm basis for your growth. Progent's part-time CIO consulting services offer economic leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or unwilling to add another executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a sizable team of consultants certified to support all major operating systems and networking technologies plus a wide range and business applications, Progent is in a unique position to provide objective advice as well as advanced technical support for developing IT solutions that fit the special needs of your organization.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's entire line of SAN products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.
Progent is one of the most experienced network support firms for designing email solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the advantages of Microsoft Exchange Server 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 support.
Progent provides Microsoft Windows 2003 Cluster Server support to help your organization utilize zero-downtime clustered servers that can deliver 24x7 operation. Clustered Windows servers for high-availability systems include Windows Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. By helping you create high availability clustered server environments based on Microsoft Windows Server 2003 Cluster, Progent’s Certified Windows professionals ensure that your high availability server clusters are set up to maximize the competitive advantage of your computer network.
Progent’s Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and business analysis solution based, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP offers a cost-effective solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the functions you currently require, with the ability to expand users and increase capabilities when necessary. Progent’s Dynamics GP/Great Plains consulting experts can show you how to deploy, configure and manage the latest release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.
Progent's Cisco-premier CCIE network experts can help your company to manage your legacy PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
Progent can deliver a variety of low-cost online and onsite support services to help your business to configure, administer, and debug workstations and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting professionals can help you design, integrate, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-certified consultants offer online or onsite expertise to assist businesses of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older versions of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also assist your business to design Data Protection Manager into a comprehensive disaster recovery plan.
Progent's team of application experts can provide in-depth support, software programming, integration assistance, and webinar training for leading business applications that address key areas including ERP, general accounting, business analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting support online, Progent can help small businesses anywhere in the U.S. to eliminate the lost productivity and expense related to travel and on-site visits without sacrificing the effectiveness of consulting support.
System Center Configuration Manager 2016 automates software deployment and updating, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, provides health reporting, allows safe end-user self service, and delivers a single control mechanism for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist you with any facet of planning, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent’s staff of Microsoft and Cisco Certified experts average longer than ten years of real-world industry background, in the trenches of network service, performing a broad variety of IT projects for an extensive mix of customers. Each Progent consultant shares a proven set of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support team. This guarantees that you get not just expert IT capability, but also a consultant with proven methods for using computer knowledge to resolve actual IT problems rapidly.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more leveraged use of servers, streamlined operations, increased system availability, and easier management. Typical uses for virtual servers include hardware consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and inexpensive isolation of program development or pilot testing environments from production systems.
Progent's Microsoft-certified consultants can assist you to evaluate the possible advantages of Hyper-V-powered server virtualization for your company, conduct test implementations to verify Hyper-V's compatibility with your production applications, evaluate your network architecture for optimal performance with virtual server technology, assist you in migrating to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and administer Hyper-V, offer expert consulting help for improving the security of your virtual servers, design and validate disaster recovery procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost remote repair and turn-key Help Desk outsourcing.
Progent offers the guidance of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management solution based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to complete your project quickly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's consultants can provide online and on-premises expertise for companies of all sizes to evaluate the benefits of upgrading to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; configure HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry requirements.