For medium-size businesses who need IT consulting services, Progent can deliver a variety of options such as local service, on-line assistance, off-site Call Center, 24x7 support with remote system monitoring, temporary staff augmentation, site relocation support, software development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers expert onsite help for fixing technical problems rapidly and affordably.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Microsoft 365, formerly called Office 365, is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are available in an array of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide fast and easy online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist you to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET applications rapidly and affordably.
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent can assist your business to understand the many subscription plans offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid networks that transparently integrate local and cloud-based products and services.
Progent's Cisco VoIP phone and video IP phone experts can assist your business to integrate, manage, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly branded CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications that include Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent can provide support with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Google Android, and other personal devices.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; configuring DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises resources as well as one or more public cloud services. To assist you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the reception, performance, density, Quality of Service, data protection, and roaming ability your business needs. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and on-premises survey services for validating, tuning, and debugging an operational Wi-Fi network.
Progent's Microsoft-certified experts have two decades of background providing e-mail and integrated telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange 2007 Server support services to strengthen email security and virus protection, achieve high availability email, and implement remote and mobile email access. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.
SQL Server 2014 includes major enhancements in critical areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as planning, deployment, management, troubleshooting, and software development services to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in selecting the edition and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also help you with designing, deploying, managing and troubleshooting powerful IT solutions based on Windows Server, and can streamline your migration from Windows 2000 or Microsoft Windows NT.
If your office computer system combines Linux technology technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Linux and Microsoft Windows integration support services feature network infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent can assist your organization to utilize Cisco's infrastructure products to build a solid foundation for your local, private cloud, or hybrid-cloud data center and improve operations in key areas including resource utilization, security and compliance, manageability, reliability, and disaster recovery.
Expert Microsoft Certified Systems Management Server 2003 Remote Support Services SMS Migration Online Help
Progent's Microsoft certified experts provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important applications rapidly and reliably to specified workers, lower software expense and stay compliant by understanding usage profiles, improve Windows security by improving your awareness of vulnerability and by installing targeted updates, manage your external workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application installation, security patch control, and asset tracking management including program and hardware inventory.
Progent offers quick access to the skills of veteran Wi-Fi consultants who can assist you to assess the benefits of Ubiquiti UniFi wireless access points for your company and help you to design, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and place Ubiquiti UniFi wireless APs for your required signal coverage and performance.
Progent can help your organization to plan a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PSTN gateway.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can assist you in any and all phases of your migration to Microsoft Exchange 2016 such as planning high availability system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining storage requirements for your VMs, databases and log files; configuring hardware load balancing (HLB) for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist small and mid-size businesses to set up and debug video conferencing platforms to allow their at-home workforce to communicate effectively with colleagues and customers.
Progent's wireless site survey services help you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, providing you a WLAN that has the coverage, speed, capacity, data protection, and hand-off ability your company needs.
Cisco and Microsoft VMware Data Recovery Specialist
Progent offers companies of any size professional consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you design a comprehensive security plan and select the right products from a variety of suppliers to support your security goals while staying within your budget limits.
Progent can provide affordable online support from consultants skilled in a broad range of utilities and technologies that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations as well as notebooks and handhelds. Progent offers help for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can help your company to design, upgrade, or maintain backup/restore solutions for a range of topologies such as local, remote, cloud, or hybrid.
Progent's wireless IP phone configuration consultants can provide online and on-premises support to help you build and manage a Cisco Wi-Fi VoIP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of an entire campus.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive experience with network security architecture. ISSAP consultants have in-depth knowledge of access control systems and methodologies, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-certified security experts can assist your company with all phases of architecture security.
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to handle problems that are within their scope, Progent can concentrate on offering high-value skills where Progent faces little competition. Small businesses who utilize trusted freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and efficient.
ProSight Reporting is an expanding family of real-time reporting plug-ins created to work with the industry's top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent can assist small and mid-size businesses to configure VoIP solutions to provide their at-home employees the advantage of seamless access to the company phone system.
Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist companies of all sizes to install, administer, and troubleshoot environments that include desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration plans following leading practices.
Progent's Microsoft-certified consultants offer online or in-person support to assist companies of any size to design, implement, manage, and repair a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management services. Progent can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent can provide remote and on-premises installation, upgrade, application development, BI reporting for Microsoft Dynamics Business Central/Navision.
DoubleTake/Carbonite Software publishes a selection of tools intended to provide small companies a range of cost-effective solutions for backing up and recovering business-critical applications including Exchange, SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite products into small business IT networks to achieve an advanced state of fault tolerance and disaster recovery capability at an affordable cost.
Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud readiness, works with popular handheld devices, allows one-time login with Microsoft Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's team of Microsoft-certified consultants have the broad technical skills and experience to resolve the many IT and business challenges involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this powerful platform.
Progent's Microsoft and Cisco authorized experts provide three service programs to help medium-size and large companies develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's consulting services include ROI analysis, process analysis and enhancement, management reporting, training of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Services help companies analyze the various high-quality Help Desk application programs available and decide which products may be too costly, lack key functions, or align poorly with your organization's business goals. Progent also provides temporary staffing for organizations who want to reinforce their internal Help Desk staff for special tasks or to substitute for vacationing or incapacitated workers.
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that offers the foundation for a feature-rich but manageable IT network. The IT demands of the Microsoft .NET components bundled with Microsoft Small Business Server 2011 requires a computer support expert with hands-on experience designing and building seamless, comprehensive business technology environments. Progent's SBS Server professionals have an average of over 10 years of background supporting computer networks built on Microsoft products. This experience assures you results in installing, administering, and repairing IT environments that incorporate the Small Business Server suite of servers and productivity software.
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid solutions that seamlessly integrate local and cloud resources.
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by Microsoft Operations Manager, Progent can now address system troubles before they grow to be critical enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can resolve potential problems before clients are aware that the problems are there. Progent supports Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class availability, security and productivity.
Progent's data protection experts can help you to design, deploy and manage a backupup/restore plan based on MSP360 Backup software to protect your assets hosted on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by user miscues, system error, ill-intentioned insiders, and external attacks like ransomware.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Progent's Cisco-certified CCIE experts can help organization to configure, manage, update, optimize and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move efficiently from legacy appliances to modern devices.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to deal with problems that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces little competition. Small businesses who work with familiar independent consultants or who maintain in-house IT personnel benefit when Progent passes on information about new technology and proven processes to make their networks more robust, protected, and productive.
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over 25 years of experience assisting manufacturing, distribution and service organizations to manage complex supply chains and streamline critical processes in order to get products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that spans from as-needed advice to comprehensive solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Microsoft 365 integration, training, and DBA services.
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh experts can help you set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which carefully restrict collaboration between Mac and Windows users.
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Progent's Linux support experts provide small and mid-size companies and developers assistance with managing and maintaining Linux computers that operate with Microsoft-powered technology. Progent can give your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This broad range of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that permits the modern BYOD computing style with instant messaging, presence, audio/video and web conferencing with app sharing, as well as IP and PSTN calling enabled for a wide range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to evaluate the advantages of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and future plans, implement Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent has expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Microsoft 365 applications such as Outlook and PowerPoint.