Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance expert. The interview is designed to help assess your company's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information about your existing security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective security and backup/recovery environment that minimizes your vulnerability to ransomware and meets your company's needs.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a next-generation cybersecurity ecosystem that extends across your on-premises and cloud resources and protects all users anywhere with any device.
Progent is a leader in economically delivering enterprise-class IT help to small companies. Progent's success in addressing the network support requirements of the historically underserved small business market is the combined outcome of major technical and operational breakthroughs that have eliminated much of the traditional costs out of managing IT support, added unmatched technical skill into the support mechanism, and dramatically accelerated the solution process.
Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
Progent's team of application experts offer in-depth consulting, software programming, deployment assistance, and online classes for leading applications covering key areas including ERP, general accounting, business reporting, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with years of experience providing advanced consulting support online, Progent can help small businesses throughout the U.S. to avoid the time and expense associated with travel and on-site activity without sacrificing the high quality of technical support.
Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can help you plan multi-site Exchange Server rollouts or upgrades and can supply local personnel to assist enterprises with deployments of Exchange Server 2007 in the or any area served by Progent's engineers.
Progent's Microsoft-certified consultants can provide small and medium sized businesses IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, organize, share and manipulate relevant data, documents, and applications and to interact with other people. It enables faster and more intelligent decisions, more efficient sharing across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available within and outside a business network. Windows SharePoint Services join workers, customers, teams and projects with the data they've developed in a way that makes data convenient to locate, retrieve and re-use.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and extensive work with information security design. ISSAP security experts possess comprehensive understanding of access control systems and techniques, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your company with all aspects of secure network architecture.
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent's ransomware experts can assist you to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices running on multiple venues with any number of APs can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of veteran Wi-Fi consultants who can assist your organization to determine the benefits of Ubiquiti's UniFi technology for your business and help you to design, install, manage, and maintain your UniFi ecosystem.
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous testing and extensive work with information security design. ISSAP security experts have in-depth understanding of access management mechanisms and methodologies, phone system and network security, cryptography, requirements analysis, business continuity and DRP, and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of architecture security.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is part of Microsoft's System Center 2016 family of network monitoring and management tools and is intended to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can assist organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of Virtual Machine Manager, develop processes for creating and deploying VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi expertise.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management products and is intended to offer a unified mechanism for configuring and managing virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you upgrade smoothly from legacy versions of VMM, develop processes for creating and deploying VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the potential business benefits of the latest technologies such as Storage Spaces Direct and Shielded VMs. Progent's certified virtualization experts can provide world-class Hyper-V consulting and VMware vSphere support.
Progent's Cisco-certified VoIP phone and video IP phone experts can help your business to configure, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Unified CM, previously branded CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Cisco's security and offsite access solutions for small to medium sized companies represent a complete range of easy-to-administer security products to help protect your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that fit most closely with your business objectives.
If you are producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to concentrate on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by providing online and in-person assistance when your company needs it, Progent represents an economical way for supporting an IT network that provides high reliability, security, and efficiency. Progent's Linux developer support services feature full-service it outsourcing, virtual infrastructure, remote and on-premises support and repair, network monitoring, and Helpdesk services.
Les Kent has a 35-year history of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for developing sophisticated IT solutions while working as a system designer, programmer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major corporations.
Nexus series switches are engineered to deliver the performance, scale, resilience, virtualization support, density, data protection and manageability required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting and troubleshooting expertise to help your IT staff to create an efficient switch architecture, set up test systems to validate your network design, deploy Nexus switches, create and implement appropriate policies, run security and compliance tests, configure proactive monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the advanced zero-downtime features incorporated into Nexus products. Progent can also help your business to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to assess the business benefits of migrating to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants offer remote or onsite support services ranging from as-needed architecture review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is carried out on schedule and on budget.
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and control of Wi-Fi APs, optimizing wireless performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller technology.
Progent's Microsoft-certified Windows 11 consulting experts offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile device management, at-home workforce access, data and identity security, automated provisioning, and Help Desk Call Center support services.
Progent can help companies of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and make sure that you avoid the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.
Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
Progent's Linux consulting services offer small and mid-size companies and software developers assistance with administering and maintaining Linux systems that operate with Microsoft-based technology. Progent offers your organization access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy single consulting firm to show you how to build and manage a secure and reliable mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware.
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi network adapted to your facilities, offering your business a wireless solution that delivers the coverage, performance, density, security, and roaming ability your business requires.
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence experts can provide online and onsite support services to help you to maintain and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated telecommunications/email solutions for companies. Progent offers economical Exchange Server consulting services to enhance email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's certified Windows Server 2022 experts can assist your company to design and implement an efficient upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem implementation of Windows Server 2022.
Progent can assist you to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Progent's Wireless Consulting Services provide a convenient, economical way for companies of all sizes to integrate, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent's staff of Microsoft and Cisco Certified experts average more than a decade of real-world professional background, at the front lines of IT support, executing a wide range of technical tasks for a large mix of customers. Every Progent support professional shares a refined collection of personal best practices that are combined into company-wide leading practices training that Progent instills in its consulting personnel. This ensures that you get not only expert technical help, but also a support engineer with proven methods for applying technical knowledge to solve real-world IT problems efficiently.
Progent's Meraki Wi-Fi AP consultants offer remote and on-premises support services to assist organizations of all sizes to design, install, maintain, expand or debug Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure additional Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or device.
Progent's managed services for patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, such as printers, network appliances like switches and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft certified consultants offer a variety of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis solution based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP offers an affordable tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you are able to purchase only the capability you currently require, with the option to expand clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains support engineers can help you deploy, configure and manage the current version of Dynamics GP or migrate smoothly from an older version.
Progent's Cisco certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent provides high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery technology such as Cisco Content Engine. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters located up to 185 miles away from one another. Progent's team of seasoned network experts can help you to plan, configure, administer, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by providing help with tasks such as assigning disk pools, determining aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your disaster recovery system to show adherence with information assurance standards and government mandates.