Progent's ProSight Virtual hosting services provide small companies a range of benefits including lower capital expenditures, reductions in operational costs, better executive focus, world-class protection, greater availability, and business continuity.
Exchange 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a revamped architecture. These enhancements favorably impact vital IT areas including manageability, availability, security, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that need important software patches, or isolating performance problems.
Progent's management team includes seasoned professionals with years of background delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from small offices to Fortune 500 companies. Great service requires great people, and Progent has put together a management staff that can provide customers with the top service value in the industry.
Progent can assist you in any and all facets of your migration to Exchange 2016 such as planning HA architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent can provide onsite education customized for people who want to expand their knowledge of the macOS and OS X platform, Apple Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online training for macOS and Mac OS X applications.
Before Progent’s Microsoft Operations Manager solution, system problems were approached reactively, once users complained about them. With the help of proactive, automated warnings and trend reports created by MOM, Progent is now able to anticipate network troubles before they becomes critical enough to disrupt network availability. Thanks to MOM, Progent can deal with potential problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to provide small company networks enterprise-class service continuity, security and productivity.
Progent’s expert programmers, database designers, and program managers can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include fast access to veteran project managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database architects and programmers skilled in developing line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help businesses to incorporate SharePoint with additional applications such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist clients to build, enhance, repair, or migrate web applications to take advantage of the most current web technology.
The server cluster technology built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been dramatically redesigned to simplify the deployment, setup, and maintenance of clusters that offer greater levels of system availability, protection, efficiency, and versatility. New or enhanced features include cluster Validation, easier setup and installation, improved cluster administration, new cluster architecture for increased availability, hardened security and quorum models, minimization of failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the business benefits of failover clusters, design and implement an installation, educate your IT staff to administer your failover clusters, deliver ongoing consulting and support services, and create and test a workplace recovery plan.
Even if your business has a small network services staff and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-premier network professionals, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Progent offers the expertise of a veteran consultant with extensive hands-on experience configuring, managing, and upgrading immersive telepresence platforms from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence platform vendor to assist your company increase the business value of your video conferencing solution.
Network monitoring ordinarily entails observing a network’s resource utilization to help uncover throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free monitoring utilities that work under Linux or UNIX and can be deployed to monitor mixed-platform environments where UNIX and Windows coexist. Progent's system integration consultants can help you use both these programs to tune and troubleshoot your network. Progent's Linux consulting services offer small companies and developers help with managing and supporting UNIX and Linux networks that work with Windows-based technology.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains. By updating and managing your IT documentation, you can save up to 50% of the time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need when you need it.
Progent can provide enterprise customers the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire family of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.
SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to information workers, lessening the complexity of designing, deploying, managing, and accessing company data and database applications on platforms ranging from handheld devices to enterprise data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent can provide the support of Microsoft-certified engineers and seasoned software developers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and data security consultants to assist you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, set up test systems at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure IT infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent’s Microsoft-certified experts can provide businesses of any size consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server offers a common location for your employees or clients to access, manage, distribute and manipulate useful information, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, teams and major tasks with the knowledge they’ve created in a manner that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint ecosystem or migrate to the current version of SharePoint.
By using virtual servers, companies can run many virtual machines on one physical server. Virtualization technology enables businesses to enjoy all the advantages of server isolation, but without the costs associated with purchasing additional server equipment. Virtualization is the critical technology for building private clouds, which offer important advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while improving data security, system availability, and recoverability. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management hardware. Progent's certified server management specialists can assist you in all aspects of server virtualization and management to allow your company to cut costs and save time.
Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help you with any phase of planning, implementing and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.
Progent’s Microsoft certified experts offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis package built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP offers an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its modular approach you can purchase only the functions you currently need, with the option to expand clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP consulting experts can help you install, customize and manage the current release of Dynamics GP or upgrade smoothly from an earlier version.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security designs for information systems with many sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.
Cisco's security and remote access solutions for small to mid-size companies offer a complete range of easy-to-administer protection hardware and software to help you safeguard your entire information system. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Progent's Citrix-certified consultants can assist you to understand the business benefits of XenServer and other Citrix platforms, and can help your IT organization to design, test, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your current XenServer environment and help you to enhance consolidation, responsiveness, protection, availability, and recoverability.
Progent’s Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial solutions, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP/Great Plains family, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you are able to purchase only the functions you currently need, with the ability to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software support engineers can help you install, customize and manage Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.
Progent's Microsoft-Premier SQL consultants offer a range of services to help small companies to design, deploy, manage, and repair MS SQL 2008 systems in order to receive the maximum strategic benefit from this state-of-the-art relational database technology. Also, Progent offers expertise for system architecture, company-wide protection, and custom software development to optimize the strategic value of your SQL Server 2008 investment.
Progent's Microsoft-certified ISA Server consultants have extensive experience developing Microsoft-based security solutions for IT networks with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security needs without restricting your network.
Progent can help your organization to deploy Cisco's infrastructure products to create a robust foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas such as resource consolidation, security and compliance, versatility, uptime, and disaster recovery.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft Premier network consulting professionals. With Progent's affordably priced IT service programs, small organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Progent provides nationwide online technical support and consulting services for companies who operate environments based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Remote technical support provides maximum leverage for your IT budget by extending client efficiency and limiting the hours billed for network repair services. Advanced online access utilities and skilled service specialists and engineers allow Progent to handle the majority of network problems without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM and CISSP premier security specialists to assist you with the most difficult network issues.
Progent's Juniper Networks-authorized NetScreen engineer can help you to configure and optimize NetScreen 5000 series routers, migrate from previous NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any organization against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server support professionals can show you how to plan, cost-justify, pilot, install, configure and support the any edition of ISA Server on your network.
Progent offers affordable remote access to an Oracle MySQL administrator or application developer and can assist businesses of all sizes to integrate and support MySQL within a reliable network environment that provides advanced performance, expandability, and protection. Progent also has experience assisting businesses migrate applications from Oracle to MySQL.
Progent offers access to the affordable support of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution matches your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, carrier and plan comparison and selection, network provisioning, and managing a seamless switchover to a new ISP and/or service arrangement. Provisioning can include optimizing current routers and configuring additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol configurations.
Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as lower capital costs, reductions in operational costs, improved management focus, enterprise-class protection, greater fault tolerance, and business continuity.
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design custom mission-critical applications and eCommerce environments that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning raw information into useful understanding of your business.
System Center Configuration Manager automates application and device deployment and updating, centralizes security and compliance settings control, inventories network resources, protects against corporate data leakage, provides health reporting, allows safe end-user self service, and delivers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can assist your organization with any facet of designing, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that let you track all business processes, sales and spending, and market trends with integrated drill-down, inquiry, and reporting capabilities. Progent's Dynamics GP reporting support expertise can enable you to design reports that let you understand your business more thoroughly, turning uncooked data into valuable business information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom business software development and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Cisco has developed an extensive array of routers including appliances built to provide the security, bandwidth, and availability required by organizations from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to select and configure Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you add new users, open new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to plan a XenDesktop environment that maximizes the business value of your information network; integrate XenDesktop software with your physical and virtual servers, end-user computers, and peripherals; migrate your older desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your IT staff to follow industry leading practices to maintain XenDesktop efficiently.
Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Windows Hyper-V, Microsoft Lync Server, Project Server, and System Center Operations Manager.
ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, locating appliances that need important software patches, or isolating performance issues.
Progent offers small organizations a pair of low-cost network security evaluation packages that provide, at a set fee, remotely managed inventory scans of your network security profile which are analyzed by expert information security engineers who interpret the results of the remote scan, present unbiased evaluations of your current network security, and offer recommendations for enhancements. Progent offers two non-overlapping network security inventory packages for external and internal security scanning that are priced to meet the budgets of small businesses while providing enterprise-class evaluations of your network's vulnerability to attack.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified control of modern security features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and carry out an efficient migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Microsoft Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and other Exchange components to reduce hardware costs and administrative overhead. You can use Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your small businesses to assess the benefits of Exchange Online, plan a network topology that fits your business needs and IT budget, implement an efficient move from your existing Exchange system to one that includes Exchange Online, train your IT team and users, and provide as-needed consulting and technical support.
Progent’s Technical Response Center provides nationwide remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified support experts provide telephone support and remote secure computer access to isolate and repair network problems rapidly and affordably. The breadth of technical experience available from Progent's team of nationwide support professionals allows Progent to escalate even the most difficult problems to appropriate specialists as required.
Cisco's Meraki MS family of switches are designed for sites that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online expertise to assist your company to design and deploy an efficient network architecture that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and test a disaster recovery plan, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to create a cohesive networking infrastructure.
Windows 8.1 is designed to power devices from smart phones and tablets to engineering workstations. A wealth of new and improved features, such as its touchscreen support and iconic tile user interface, offer a wide range of advantages for companies who know how to put them to work. Progent's Windows experts can help bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive significant business value from the product's various new and enhanced technologies.
The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting mission-critical applications, creating efficient system upgrade methodologies, evaluating and tuning performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without adequate internal resources to configure effective test environments, the lab cuts capital outlay and engineering risk while keeping critical IT initiatives on schedule.
Server proliferation puts pressure on network budgets and administrative resources. Server reduction via a virtual infrastructure offers lower TCO of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier manageability. Common uses for virtual machines include hardware consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and inexpensive quarantine of program development or pilot testing systems from on-line systems.
Progent's Microsoft certified Consultants offer several service programs to help medium-size and large businesses create an efficient and successful in-house Network Support Helpdesk. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the numerous high-quality Help Desk software packages available and determine which packages might be excessively costly, miss critical capabilities, or align poorly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk team for occasional tasks or to substitute for vacationing or indisposed workers.