Cisco offers an extensive product line of routers that includes routers designed to deliver the protection, bandwidth, and availability required by customers ranging from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you choose and integrate Cisco routers to build a solid foundation for your IT system and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS platform, such as Cisco's 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Routers.
System Center Configuration Manager automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, guards against company data leakage, provides health reporting, allows safe self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist you with any aspect of designing, implementing, operating and repairing a System Center Configuration Manager solution for local, cloud, or hybrid networks.
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information concerning your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent's pricing model is to charge for phone support and on-premises visits per minute. As a result, you are billed only for delivered support. Progent does not impose a more expensive rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site service, Progent does not charge for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no initialization charge and requires no monthly commitment for support services provided during regular business hours. Many support firms impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity eliminates big bills for quick solutions so you won't be forced to permit simple problems to stay unaddressed.
Progent can provide expert support for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management, site analysis, project design and documentation, cost estimates of new software and equipment needed, recommended vendor sourcing, system verification at client location or at Progent's test lab, managing transitional coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for client's support staff and end users.
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can assist you to integrate your Fortinet firewalls to protect all your IT resources at the network edge, within the data center, at branch locations, and in the cloud.
SQL Server 2008 delivers indispensable, familiar tools to IT professionals as well as to network users, lessening the difficulty of creating, integrating, administering, and using enterprise data and analytical applications on platforms ranging from handheld devices to enterprise information systems. The complexity and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, configuring and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Citrix-certified consultants can help your business to plan, deploy, administer, and support a virtualized application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and maintain an off-site datacenter that features high uptime, advanced protection, and rapid recovery.
Progent can assist you to utilize Cisco's networking technology to build a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas including compute and storage consolidation, security and compliance, manageability, reliability, and recoverability.
For mid-size businesses looking for IT support, Progent can deliver a variety of alternatives such as on-site help, remote assistance, phone-based Call Center, round-the-clock support with automatic system monitoring, temporary staff augmentation, site relocation support, application programming, and expert consultation. For midsize companies in California or other regions serviced by Progent's field engineers, Progent provides professional in-person help for solving network issues quickly and economically.
Progent's Microsoft-certified consultants offer computer help and network consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, integration, administration, and troubleshooting services for Exchange Server include system design, installation, project management, onsite and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Progent can provide affordable remote and on-premises consulting to help businesses to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent's Citrix-certified experts can help you to evaluate the business benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to improve the performance, uptime, flexibility, and fault tolerance of your virtual environment while lowering the cost of resources and support and streamlining management processes.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize companies a variety of cost-effective solutions for backing up and restoring business-critical workloads such as Exchange, Microsoft SQL, Blackberry, and SharePoint. Progent’s business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small business information networks to create a high level of fault tolerance and disaster recovery capability at a budget-friendly price.
Hyper-V 2016 incorporates key features first designed for and refined on Azure, among the world's largest public clouds. This significantly enhances the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and recoverability. Progent’s Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up pilot systems to verify the ability of Hyper-V 2016 to support your critical workloads, plan a cost-effective network architecture for a cloud-based or hybrid deployment, create and carry out a smooth upgrade strategy, train your IT management and technical support personnel, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent can help you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to create and maintain hybrid solutions that transparently integrate local and cloud-based products and services.
Progent offers affordable remote support to assist companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing services to help you migrate to the Amazon AWS cloud on time and on budget.
Progent's ProSight Email Guard uses the technology of top data security vendors to deliver centralized management and world-class security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter acts as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's data protection experts can assist you to create, implement and troubleshoot a backup/restore plan built around MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical computers, works with all leading public clouds, and permits businesses to build a backup ecosystem with a minimum Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and management of your backup system to protect against data loss caused by human miscues, system errors, ill-intentioned insiders, and external assaults such as ransomware.
E-Mail Guard represents a complete service for defending against spam and virus attacks. E-Mail Guard addresses the protection and administration of company email by providing constantly improved spam and virus filtering, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities as well as outgoing email testing to help you repair your email system and specify and enforce company security policy.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to benefit from Hyper-V to deploy and manage virtual servers to reduce network expenses and enhance availability.
Progent’s Microsoft certified consultants offer a variety of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial package and business management tool based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP is simple to deploy and integrate, and with its modular design you can license only the functions you currently require, with the ability to expand users and enlarge capabilities when necessary. Progent’s Dynamics GP Software support engineers can show you how to install, customize and manage Microsoft Dynamics GP 2010 as well as older editions of Dynamics GP.
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent can provide cost-effective online consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Progent is seeking to hire fulltime, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified system consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISM or equivalent security credentials; and high-end system architecture consultants with a background in mobile access, wireless networking, service continuity, workplace recovery, information protection, and server virtualization. Progent also is hiring professionals who can work on our staff of desktop service technicians and off-site support experts. Also, Progent is hiring talented administrators able to operate productively in our fast-paced, virtual office culture.
SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in designing and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Built-in Sales and Customer Service modules allow employees to share data to help promote selling success and deliver steady, effective customer service. Progent can set up the optimal network infrastructure, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices designed as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or onsite integration and troubleshooting support to help your organization to plan, implement, upgrade, optimize, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Windows 8.1 is designed to run on devices ranging from smart phones and slates to power-user desktops. An abundance of innovative features, such as its touchscreen support and iconic live tiles GUI, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Windows experts can assist bring your organization up the learning curve with Windows 8.1 and show you how to gain maximum competitive value from the product's various technical enhancements.
Progent can help businesses of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline IT administration and reduce equipment investments. Microsoft Azure offers a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the typical mistakes small companies make when moving to the cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN connections and also to integrate Apple iOS devices and Google Android smartphones and tablets.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with replication to provide rapid, zero RPO disaster recovery (DR) between sites located as far as 185 miles (300km) apart. Progent's roster of seasoned IT consultants can help you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a configuration replication network, and testing your disaster recovery solution to verify compliance with industry standards and regulatory requirements.
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of any size to build a manageable and protected communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with app sharing, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts and network integrators can help you to assess the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model suitable for your present and long-term plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management staff and users. Progent offers in-depth expertise in key components of a Lync 2013 deployment including Windows Server, SQL Server and Exchange, and Progent can assist you to integrate Lync Server 2013 with key Office and Microsoft 365 apps such as Outlook and PowerPoint.
Progent can help you to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent's Cisco-Premier network consultants can help you to use Cisco's management utilities alongside a variety of specialized third-party applications to create a comprehensive network management solution in order to keep your environment operating reliably, conserve limited resources, protect your data, revive rapidly from hardware breakdown or deliberate attacks, and enable you to add or repurpose network resources sensibly and affordably as your business grows.
Progent can show you how to plan and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce programs that integrate transparently with Dynamics GP.