ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical devices.
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver web-based control and world-class security for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Progent's certified Windows Server 2022 experts can help your company to plan and carry out an efficient upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent's experts can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of Mac OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent can also assist you with iPhone support and Apple iPad management, or migrating to Apple's iCloud. For computer networks based solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, integrating and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's objectives.
If your company network combines Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple management, transparent dataflow, high reliability, superior performance, and strong security. Progent's Sun Solaris and MS Windows coexistence support services include network infrastructure configuration and support, consulting for Windows services for UNIX, online network monitoring and management, remote technical help and repair, in-person technical support, and Helpdesk support.
ProSight Reporting is an expanding suite of real-time reporting tools created to integrate with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ransomware experts can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Progent's wireless site survey services make it easy to plan, install and debug a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, capacity, data protection, and roaming ability your business requires.
Progent's certified failover clustering experts can assist you to evaluate the advantages of utilizing Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, assist you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
Microsoft Windows Server 2012 R2 Hyper-V improves server virtualization in critical areas such as secure multitenancy, agile network infrastructure, cloud support, expandability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to take advantage of Hyper-V to install and maintain virtual servers to reduce IT expenses and improve productivity.
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development expertise for SharePoint and SharePoint Online. SharePoint is an advanced solution that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint offers a common spot for your employees or clients to access, organize, share and manipulate useful data, documents, and applications and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the information they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint experts can help your organization to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
Progent offers the expertise of certified engineers and seasoned database application programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security professionals to assist you to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and define a cost-effective and safe IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
If you need assistance writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's team of program developers, relational database designers, and software project managers can help make sure you get the job completed on schedule and within your budget. Progent's seasoned software programmers can provide affordable and efficient online consulting for jobs as small as writing VBA macros for Excel or as challenging as developing line-of-business database applications built on Microsoft SQL Server or MySQL.
Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of online services to assist you to design, program, test, install, administer, and debug applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to move your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed support to organizations looking for a fast fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management services for migrating or creating line-of-business applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to meet the special requirements of individuals or groups.
Progent can provide affordable remote consulting to help businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, system design and review, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, switches, IP phones, and cameras. Progent offers the expertise of seasoned wireless consultants who can assist you to assess the benefits of Ubiquiti's UniFi technology for your environment and help you to design, deploy, administer, and maintain your UniFi solution.
Progent's managed services for software/firmware update management offer businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, such as scanners, network infrastructure appliances like switches and wireless access points, and Internet-of-Things (IoT) devices such as sensors and robotics.
Progent's Microsoft and Cisco certified computer consultants offer expert support for a broad range of products and technologies and can provide that assistance remotely anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent offers remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a mix of Microsoft and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex network issues, plus the assistance of CISSP and CISM-accredited security engineers to assist with high-level security planning and problem solving. Progent has delivered remote troubleshooting to businesses in every state in the U.S.
Progent's Cisco-authorized network engineers can show you how to build an economical, high availability Internet configuration solution that can achieve 24x7 Internet access via a wide range of fault tolerant Internet access technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers CCIE consultants to help you apply the latest techniques for fault tolerant Internet access to create an affordable, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet connections.
Progent's Microsoft Premier engineers can provide world-class consulting for enterprise-wide implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-location Exchange Server 2007 installations or upgrades and can provide local technicians to help enterprises with deployments of Exchange Server in the or any region served by Progent's engineers.
Progent provides national online help and consulting services for companies that run Apple Mac OS X networks or whose IT systems feature a mix of macOS and Mac OS X with Microsoft Windows technology. Progent's experts offer Mac users a range of IT services such as desktop support, upgrading to the latest version of Mac OS X from legacy versions of Mac, plus help with Apple macOS and OS X application software. Progent can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud services. Online IT help provides maximum leverage for your IT dollar by preserving user productivity and shortening the hours billed for computer analysis and repair. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of cases your IT issues can be remediated over the phone or via a combination of telephone help and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to assist you with the most difficult system problems.
Exchange Server 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned architecture. These improvements favorably impact vital IT areas such as ease of administration, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consultants can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient test and rollout strategy, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing remote consulting and management services for Exchange Server 2013.
Progent's Microsoft engineers offer advanced support in deploying, managing and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad range of cost-effective remote support services following industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Support services offered by Progent include system planning, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized online training.
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Progent can help your business in any and all facets of your migration to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
SQL Server 2014 includes significant enhancements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including system design, configuration, administration, troubleshooting, and software development expertise to enable businesses of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent offers affordable online assistance to help you to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you create or maintain a resilient, secure and efficient network infrastructure that aligns with your computing model. Progent also offers online or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your IT system.
Progent is among the most qualified network support companies for integrating e-mail systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange 2000 under common situations including updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.
Progent can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure assets.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
Progent's Helpdesk outsourcing and co-sourcing services help companies to reduce costs, improve output, and respond immediately to fast-changing economic circumstances.
Progent can provide fast remote access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can link to your environment via advanced remote support utilities to deliver quick and economical analysis and remediation of urgent network infrastructure problems.
Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution companies to manage complex supply chains and streamline critical processes to bring products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or onsite consulting that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Excel and SQL integration, training, and DBA services.
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your company, create test systems and rollout strategies, integrate Windows Server 2008 with your network infrastructure and workload, educate your support staff how to run new administration tools, and provide ongoing consulting and support via affordable options including Help Desk Call Center service and online technical support.
Progent offers nationwide online technical support and consulting services for companies that operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote network consulting provides optimum leverage for your information technology budget by protecting user productivity and shortening the hours charged for network repair services. Advanced remote access utilities and experienced service specialists and engineers allow Progent to handle the majority of network issues without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be dealt with over the phone or via a mix of phone support and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist you with the most difficult system problems.
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology by SentinelOne to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily escape traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete threat progression including filtering, detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's servers in an environment that gives the maximum level of dependability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
The cluster technology incorporated into the Datacenter and Enterprise versions of Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and management of server clusters that provide greater levels of system dependability, protection, efficiency, and flexibility. New or improved capabilities include cluster Validation, easier setup and deployment, improved cluster administration, new cluster infrastructure for maximum uptime, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's clustered server consultants can assist your company evaluate the advantages of Windows clustering, design and execute an installation, train your IT staff to manage your failover clusters, deliver ongoing consulting and technical help services, and create and validate a workplace recovery procedure.
If you are an information technology consultant with system support experience, joining Progent and working for Progent's customers will expand your skills via interaction with Progent's staff of mutually supportive, high-output consulting experts. Progent's focus on providing IT consulting and computer support to small businesses will give you the chance to work in depth with decision makers and add tangibly to the success of exciting companies. Also, Our virtual office environment offers the most advanced technology for remote support and wireless access to allow you to deliver speedy fixes when you take on mission-critical problems.
Progent's Cisco CCIE-certified SIP integration experts can assist your business to design, integrate, manage, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide affordable online or on-premises support to assist you to migrate smoothly to a modern unified communications environment that delivers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business and Lync for access to a SIP-based IP PSTN trunk.
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training systems for the latest technologies. For Progent clients without adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT projects on schedule.