Progent's Microsoft and Cisco-certified network engineers can help you to assess the benefits of Microsoft Exchange 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by increasing your productivity, lowering the cost of equipment and support, streamlining administration, and integrating your key communications technologies.
Progent can assist you in any facet of your upgrade to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the benefits of utilizing Microsoft Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery strategy, help you to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual machines, and help you to streamline the management of clustered servers.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the latest HD media phones. Progent's consultants can also assist you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to create a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications such as Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent's consultants can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco SRST systems for survivability.
Progent offers cost-effective online assistance to assist your business to plan, configure, and troubleshoot any facet of your iOS and Windows integration efforts and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and efficient network infrastructure that is best suited to your mode of computing. Progent can also provide remote or onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative environment that optimizes the strategic value of your IT system.
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, optimizing and fixing Microsoft SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate serious issues uncovered by SCOM 2012.
Progent has extensive experience delivering a full-spectrum of online IT consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert remote network support and has delivered IT support to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises support.
Progent's Microsoft-certified consultants can provide cost-effective online technical support and programming services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can involve web sites that can function as intranets, extranets, document and media management applications, wikis, data marts, business information systems, enterprise-wide search, workflows, and other tools to promote and improve information sharing. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with other databases as well as with Microsoft's familiar office productivity programs like Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from earlier versions of SharePoint or adapt a mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business goals.
Progent's Windows Server 2016 disaster recovery/business continuity experts can assist your organization to design a DR solution built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness.
The sophistication and connectivity demands of Microsoft Windows Servers requires a network consulting team with hands-on expertise and in-depth knowledge in planning and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's consulting support can help you with planning, deploying, administering, and supporting Windows Server solutions that maximize the productivity of your IT network. Progent's consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.
Progent can provide cost-effective remote consulting to help companies to access Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Widows Server 2012 R2 Hyper-V improves server virtualization in key areas such as multitenancy, flexible network infrastructure, cloud readiness, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and manage virtual servers to cut network expenses and improve availability.
Progent provides national urgent help and troubleshooting services for businesses that operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a combination of UNIX and Microsoft Windows technology. Remote IT help provides optimum return for your information technology budget by preserving client productivity and shortening the hours billed for network repair services. Advanced remote access utilities and skilled technicians and consultants combine to enable Progent to handle most network problems without wasting time and expense by traveling to your location. In most of situations your network problems can be remediated over the phone or via a combination of telephone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help you with the most challenging system problems.
Progent's certified SQL Server 2019 consultants can help you to evaluate the advantages for migrating to SQL Server 2019 and can deliver rapid online or onsite contact with consulting experts in solution design and deployment, software development, SQL Server management, and cybersecurity.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring services rapidly following a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and administer a DR solution powered by VMware SRM.
Progent's Microsoft-certified consultants can provide online or in-person expertise to help companies of all sizes to design, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier releases of SCDPM or from another backup/recovery platform, and Progent can integrate your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also help you to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E Wireless Access Point consultants offer economical remote and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Progent's Cisco-certified wireless technology experts can help organizations to deploy, administer, and debug Cisco Wi-Fi devices including Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Les Kent has a 35-year history of effective technology integration, business management, marketing, and operations. He has shown a talent for developing sophisticated IT solutions in his roles as as a network designer, programmer, project manager, deployment expert, and troubleshooter for small businesses, new ventures, and major corporations.
Progent's team of expert programmers, database architects, and program management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering database designers and programmers skilled in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also offers experience with web development technologies and can assist clients to build, expand, troubleshoot, or migrate web applications to utilize the most current web technology.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX 500 or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services
By using virtual servers, businesses can run many virtual servers on one physical server. Virtualization technology allows businesses to enjoy all the benefits of server isolation, while avoiding the costs associated with buying additional server equipment. Virtualization is the enabling technology for private clouds, which offer important advantages including lowering the costs of capital equipment, datacenter facilities, and management while improving data security, network reliability, and disaster recovery. Other key server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can assist you in all aspects of server virtualization and administration to enable your business to contain costs and save time.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with an on-site implementation of Windows Server 2022.
Progent's Microsoft-certified consultants offer online or in-person support to assist businesses of any size to design, implement, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of SCDPM or from another backup system, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed support for fixing particularly stubborn problems, or full project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Progent's Microsoft-certified SQL Server programmers and DBAs can provide remote expertise to assist organizations of all sizes to create, administer, and troubleshoot applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server consultants offer support for any facet of application development in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
If your business runs a Solaris network or a mixed-platform network, Progent's CISM and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security areas such as security administration procedures, security design and models, connection management products and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and CISSP define the basic skills and worldwide standards of performance that information security professionals are required to master. These accreditations give IT management the assurance that consultants who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver world-class security support and engineering help.
Progent's experienced Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting support including architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers robust user and application policy enforcement, mutlivector attack protection, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced security, performance, and excellent availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and include centralized management of modern cybersecurity features like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to create and centrally manage network environments that span branch offices, data centers, and cloud resources.
Progent's Microsoft-expert consultants can help your organization to update your workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit desktop computing, design an affordable upgrade process that minimizes operational disruptions, and deliver economical, professional remote support to assist your company to install 64-bit PC desktop software and application software on your existing hardware.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X security appliances and include unified management and automation of advanced security features like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and carry out an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that span local offices, data centers, private clouds and public clouds.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you plan and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Progent's Windows Server 2019 disaster recovery preparedness consultants can assist your business to design a disaster recovery system built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's data protection experts can assist your company to create, implement and troubleshoot a backup solution based on MSP360 software. MSP360 enables file or image backup/recovery for virtual machines and physical computers, works with all popular public clouds, and permits businesses to create a backup solution with a low Recovery Time Objective (RTO) and a granular RPO. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to protect against data loss resulting from human miscues, computer errors, ill-intentioned users, and malware assaults like ransomware.
Progent offers advanced remote consulting services to help businesses connect their IT infrastructure with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as short as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to map out, track, optimize and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance problems.
The ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent information assurance expert. The interview is intended to help evaluate your company's ability to block ransomware or recover rapidly from a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient security and backup/recovery environment that minimizes your exposure to ransomware and meets your business requirements.
Progent's Microsoft consultants can assist your company to evaluate the benefits of Microsoft Lync Server for your environment and can assist you to plan and carry out a deployment of Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the productivity of your in-house employees, telecommuters, and smartphone users. Progent's consultant's can also help you to carry out an efficient upgrade to Lync Server from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to run Lync Server to improve the team-computing functions of Microsoft Office applications, and provide training and continuing support for Lync Server 2010 and other Microsoft technologies.
Progent's staff of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the front lines of IT support, performing a wide variety of IT projects for a large array of customers. Each Progent consultant shares a proven set of individual best practices which are combined into company-wide leading practices standards that Progent instills in its consulting staff. This guarantees that you get not just expert IT help, but also a consultant with proven approaches for using technical knowledge to resolve real-world network problems efficiently.
Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and maximum uptime for critical applications by offering unified, mixed-platform monitoring of IT resources installed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite support to assist businesses of any size to plan, implement, tune, update and repair Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring products, or integrate multiple monitoring systems into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
VMware's NSX virtual network technology enables you to build entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also permits non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the complete virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist your organization to plan, configure, test and maintain a DR system based on VMware Site Recovery Manager and VMware NSX.
The Help Desk Call Center support delivery structure adopted by Progent's Technical Response Center gives small and midsize organizations an affordable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by numerous engineering groups, optional 24x7 availability of emergency help, fast escalation to top-level experts for solving the most difficult issues, support consistency and reliability, prompt follow through overseen by veteran IT service managers, a variety of easy-to-use techniques for requesting service tasks, plus a high level of progress visibility enabled by trouble ticket updates and available through a web-based portal.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to help organizations of all sizes to create, administer, and maintain applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants offer support for any element of the application life cycle in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Progent's certified Microsoft Office Word and Microsoft 365 Word consultants offer a broad selection of economical remote support services to help your organization to manage and troubleshoot your existing Microsoft Office Word environment or assist you to move to a current release of Office Word. Support available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Word, interfacing Word with different Microsoft Office applications like Excel and Outlook or with third-party platforms and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.