Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience developing ISA Server-based security solutions for IT networks with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your network security needs without adversely limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Windows Server 2008 is a major advance in making information networks more protected and available, easier to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can help your business get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering services.
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business integrate and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to expand with your changing business requirements. Progent's Cisco-Certified network experts are familiar with Cisco's complete line of hardware and software aimed at eliminating information theft, virus and worm assaults, Denial of Service attacks, and other threats to your network. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.
Progent can assist you to create, deploy and debug a backup plan built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, works with all popular public clouds, and permits businesses to build a data protection ecosystem with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user mistakes, system glitches, malicious users, and malware assaults such as ransomware.
The clustering technology built into the high-end versions of MS Windows Server 2008 is dramatically re-engineered to streamline the deployment, configuration, and management of server clusters that offer improved levels of system dependability, security, performance, and flexibility. New or enhanced capabilities include automated cluster verification, easier setup and deployment, improved cluster administration, new cluster infrastructure for increased uptime, better protection and quorum structure, minimization of failure points, greater storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help your company evaluate the advantages of failover clusters, plan and execute an installation, educate your network support personnel to administer your failover clusters, provide ongoing consulting and support services, and create and test a business continuity procedure.
Progent is a pioneer in cost-effectively providing enterprise-class network help to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserviced small business market is the cumulative outcome of key technical and process breakthroughs that have removed much of the traditional costs out of managing IT service, injected unmatched professional expertise into the support mechanism, and significantly accelerated the solution cycle.
DoubleTake/Carbonite Software offers a selection of products designed to deliver small companies a range of affordable alternatives for backing up and restoring business-critical workloads including Microsoft Exchange, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning experts have in-depth backgrounds integrating DoubleTake/Carbonite technology into small business information networks to achieve an advanced level of availability and business continuity capability at a budget-friendly cost.
Stealth intrusion testing is a key component of any overall network security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your organization's internal IT staff. Stealth penetration checking uncovers whether current security defense tools such as intrusion incident alerts and event history analysis are correctly configured and consistently observed. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised product defaults can be chained together by threat actors into the multi-vector attacks common to modern versions of ransomware.
Progent's Cisco CCIE-certified SIP integration consultants can assist you to plan, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE-based SIP trunks and offer cost-effective online or on-premises expertise to assist you to migrate smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning technology from SentinelOne to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the entire threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent can assist you in all facets of your migration to Exchange 2016 including planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; determining storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent can assist your business to evaluate the many subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you derive maximum business value. Progent supports multi-platform networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and maintain hybrid networks that seamlessly integrate on-premises and cloud products and services.
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world industry background, at the front lines of network support, executing a wide variety of IT tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not just expert technical skills, but also a consultant with proven approaches for using technical knowledge to repair actual IT problems quickly.
Progent's certified wireless networking experts can help businesses of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to provide the throughput, coverage, capacity, scale, security and ease of management required for transparent connectivity between wireless and wired networks. Progent can provide affordable online and onsite support for both legacy and new-generation 802.11ac Aironet wireless access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's ProSight Email Guard uses the technology of leading data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter.
Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting service offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management services are built on mature virtualization platforms that allow small companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network administration while achieving enterprise-class reliability and an unprecedented degree of vendor independence.
Progent's IT outsourcing services provide affordable network support for mid-size companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting IT support budgets to increase in a more moderate and manageable manner than is possible by amassing a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and robust system foundation for your vital Windows-based business software including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and iPad management, or migrating to iCloud services. For business networks built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, secure, efficient and able to achieve your organization's objectives.
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Progent's Cisco-certified Wi-Fi technology consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Before Progent's MOM-based solution, system problems were handled reactively, once users were impacted by them. With the help of proactive, computer generated alerts and trend reports created by MOM, Progent is now able to fix network issues before they grow to be critical enough to impact network availability. Thanks to MOM, Progent can resolve potential problems before clients know that the problems are there. Progent supports MOM 2005 and MOM 2000 to provide small company IT systems enterprise-class reliability, security and performance.
Progent's data protection experts can help you to create, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file or image backup/restore for virtual machines and physical machines, supports all leading public clouds, and allows businesses to create a data protection solution with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to protect against data loss resulting from human mistakes, system errors, ill-intentioned users, and external assaults like ransomware.
Progent offers the temporary services of a seasoned CIO who can offer a broad perspective to assist you pick and maintain network technology appropriate for your current situation and that can serve as a solid foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to organizations who want to optimize the impact of their IT investment but who are without the budget or hesitant to take on another executive-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all major OS platforms and networking technologies plus a broad selection and application software, Progent is in an ideal situation to provide objective recommendations along with expert technical help for developing information solutions that match the special needs of your organization.
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Microsoft Exchange Server so your Mac users can work closely with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage education.
Progent's Microsoft-certified consultants average more than 10 years of experience delivering messaging solutions for companies ranging from small offices to global corporations. Progent offers economical consulting for all versions of Exchange Server to enhance email and virus security, configure high availability email environments, and facilitate off-site and mobile email access. Progent's Microsoft Exchange consulting services can help you in planning and executing a move from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent offers support for Windows 10 and Windows 11 clients running Outlook and can show you how to configure Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Progent's Help Desk management and co-management service programs allow companies to save money, increase productivity, and respond quickly to sudden changes in business conditions.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to help small and midsize businesses to design, install, administer, and repair Microsoft SQL 2008 systems so that they gain the maximum business benefit from Microsoft's state-of-the-art RDBM technology. Also, Progent offers consulting expertise for network architecture, enterprise-wide security, and custom software programming to optimize the business advantage of your computer investment.
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, update, tune and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to current models.
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent's security professionals can run extensive penetration tests without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion detection warnings and event log monitoring are correctly set up and consistently observed. Progent can implement ongoing automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of modern variants of ransomware.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Progent's Microsoft-certified Windows Server 2019 consultants can help your company to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, performance, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint provides a common location for your employees or customers to access, organize, share and manipulate relevant information, documents, and software and to interact with other people. Microsoft SharePoint enables faster and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information they've developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can assist you to manage your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent's background delivering Microsoft .NET support and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business programs and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable understanding of your business.
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This page contains current information on security threats, patches, and best practices. Contact Progent if your organization needs assistance defending your network against the latest cybersecurity threats.
Progent's seasoned ransomware recovery consultants can help your business to restore a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are built on mature virtualization techniques that enable small businesses with multi- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving world-class reliability and an unmatched level of vendor flexibility.
For smaller businesses, network security and information assurance and compliance can be excessively complicated to master yet too risky to overlook. The world's largest institutions have been hacked, and the leading cloud service providers have on occasion been knocked out. It seems as though there's nowhere to run. Progent has made it affordable for smaller companies to implement critical security projects successfully by offering the benefit of billed time to the nearest minute with no minimum charge for remote support. This means you have the help of a world-class computer expert to deliver just the knowledge you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of system security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and designing a complete security strategy.
Progent's certified Windows Server 2000 consultants offer network help and information technology consulting services for the complete family of .NET Enterprise Servers, Windows Server 2000, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, optimization, and troubleshooting services include system design, installation, project management, on-site and off-site technical support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and economical co-sourcing.
If you are an information technology consultant with system support experience, joining Progent and assisting Progent's clients will expand your abilities via interaction with Progent's staff of mutually supportive, world-class consultants. Progent's concentration on providing IT expertise and computer help to small and midsize companies will give you the opportunity to consult closely with business leaders and add tangibly to the success of dynamic companies. Also, Our virtual office environment offers the most advanced technology for remote support and wireless access to help you to deliver fast fixes when you take on mission-critical issues.
For advanced project management assistance, Progent offers access to senior information technology professionals with decades of experience in IT management, application development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to best practices to make sure strategic projects are successfully completed on schedule and within budget.
Progent has two decades of background helping small and medium-size companies to plan, deploy, optimize, manage, and debug computer networks that incorporate telecommuters.
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Remote and onsite evaluation and upgrade support for Windows 10 provided by Progent's consultants include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network optimization, wired/wireless convergence, business continuity planning, webinar training for IT support personnel and end users, and ongoing Call Center support services.
Progent's UNIX family consulting experts offer small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-based technology. Progent offers your business contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Cisco has developed a full array of routers that includes routers built to deliver the security, performance, and availability demanded by customers from small offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
Nagios and MRTG are useful, free monitoring tools that run on the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-platform environments in which the Linux OS and Windows run side by side. Nagios allows network managers to track system services such as POP3, HTTP, SSH, and NNTP. Multi Router Traffic Grapher permits you to graph the traffic through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring experts can show you how to use both these programs to tune and troubleshoot your network.
Cisco's network security and offsite connection technology for small businesses represent a comprehensive range of easy-to-administer security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your company goals.
Progent provides support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewall solutions.
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Raptor and VelociRaptor family or help you migrate to more recent firewall technology. Progent can also help you design and implement a complete security strategy that can include firewall/VPN appliances and software, managed security and virus defense services, system monitoring products, and documented policies and processes. Progent has the skill to be your single resource for continuing network support, maintenance, education, and security expertise.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's consultants offer cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent offers comprehensive project management support to help you plan and carry out a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.