Addison Telecommuters Connectivity Consulting and Support
Backup/Recovery Solutions Consulting and Support Services
Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Addison company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.
Progent can help Addison, Texas companies to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and unified management.
Data Protection Solutions for Teleworkers
Data Protection covers backing up and restoring critical information so as to prevent data loss and minimize restoration time in the event of storage failures resulting from hardware issues, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and maintain in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must cover multiple kinds of user-owned endpoint devices. Progent can provide fast remote access to consultants knowledgeable about a broad range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity specialists can assist your company to produce, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Addison, Texas business, phone
An index of content::
Network infrastructure patch management Consultant Services
Wi-Fi access point patch management Consultant Services
Progent's managed services for software/firmware update management offer organizations of any size a flexible and cost-effective solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers, network appliances like routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and health monitors.
Phobos ransomware recovery Specialist
Consultant Hermes ransomware recovery
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
SCCM 2016 Central Administration Site Integration
On-site Support SCCM 2016 MDM
System Center Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, inventories network resources, guards against company data leakage, performs health reporting, enables safe self service, and delivers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of planning, installing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Call Center Management Services Network Consultants
Remote Support Call Center Management Services
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your IT staff and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Professionals Android patch management
Wi-Fi controllers patch management Consultant
Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things (IoT) devices like sensors and robotics.
ProSight Reporting Remote Network Infrastructure Management Onsite Technical Support
ProSight Reporting ConnectWise Automate Online Help
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Microsoft Teams mobility Professional
24-7 Microsoft Teams Active Directory Federation Services Technology Professional
Progent can assist your business to design an upgrade to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Windows Server 2012R2 Hyper-V Consulting Services
24x7 Windows Server 2012R2 Configuration Manager Onsite Technical Support
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline IT administration, help with creating applications, and build and test a DR/BC plan.
Compensation for Cisco Consultant Telecommuter Jobs
Compensation for Computer Consultants Full-Time Jobs
Our compensation structure is based on contribution, so similar to working as a freelance consultant, your income is directly tied to your work effort. Some of our support staff stress lifestyle issues and elect to consult at a more relaxed pace, utilizing our self-determined schedule to pursue personal enthusiasms like hiking, motorcycle racing, skiing, surfing, travel, or spending private time with relatives and friends. Other consultants take advantage of the chance to make big dollars via lots of effort and extended hours. Progent completely encourages either side of the spectrum plus any point in between.
24/7/365 Service Reports Technical Consultant
Service Database Onsite Technical Support
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered services. Unlike many independent consultants or local service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support documentation sent by every staff member to every client. The discipline of detailing and organizing support activity allows more effective service and eliminates a variety of typical problems such as when a support client is effectively held hostage to a consultant who won't release the keys to the kingdom.
Google Android patch management Consultants
Router patch management Consultancy
Progent's support services for software/firmware update management provide businesses of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers and scanners, network appliances like routers and wireless APs, and IoT devices such as sensors and robotics.
Antispam Setup and Support
Postini Technology Consulting Services
E-Mail Guard is Progent's economical spam filtering and anti-virus solution that gives small businesses world-class protection from spam, viruses, directory harvesting, and other types of e-mail-based assaults on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed antispam and virus protection services that ward off email attacks before they can penetrate the corporate firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server vendor, hardware technology, or data center location.
Temporary Staff Augmentation Remote Technical Support
Cisco and Microsoft Short Term IT Staffing Consultant
Progent's temporary IT staffing services allow businesses to respond to the need for IT support personnel without incurring the expense and hassle associated with identifying and hiring reliable technical help and without adding to your permanent head count.
Duo Zero Trust Security Technology Consulting Services
Online Consulting Duo Multi-factor Authentication
Progent's Duo managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Consult Hermes ransomware recovery
Professionals ransomware cleanup and recovery
Progent's ransomware experts can assist you to evaluate your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
Online Consulting Windows Server 2019 and SCVMM
Windows Server 2019 and SQL Server Remote Troubleshooting
Progent's certified Windows Server 2019 experts can help your company to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major improvements in scale, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, resilience, and container support.
Cisco DNA Center Remote Consulting
Catalyst 9136AX Access Point IT Consulting
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable remote and on-premises support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
ISA 2000 Server Computer Consulting
Internet Security and Acceleration Server On-site Technical Support
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security designs for information systems with multiple locations, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.
SCSM 2016 Computer Consultants
Top Rated Computer Consultant System Center 2016 and VMware Integration
System Center 2016 provides important improvements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of multi-OS environments that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or debug your System Center solution.
MSP360 SQL Backup Online Consulting
MSP360 B2 Backup Storage Network Consulting
Progent can assist you to create, deploy and administer a backup plan built around MSP360 Backup software to protect your assets hosted on any leading public cloud. Progent offers monitoring and remote management to prevent data loss caused by human miscues, computer error, ill-intentioned insiders, and malware attacks like ransomware.
Service Reporting Network Consultant
Service Reports Computer Consultant
Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered services. Unlike some freelance consultants or local support firms who provide minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by every consultant to every customer. The discipline of detailing and archiving service activity allows more effective support and eliminates a variety of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
Professional Microsoft Exchange 2010 Migration
Specialists Exchange Server 2010 Upgrade
Progent can provide comprehensive help for each step of your Microsoft Exchange Server 2010 upgrade with services that include outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of new software and equipment required, suggested vendor sourcing, system verification at client site or at Progent's test facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old servers, and training for customer's IT staff and users.
Engineers VMware ESXi Hypervisor
VMware Cross vCenter NSX Specialists
Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for local datacenters, private and public clouds, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.
Exchange 2003 to Exchange 2010 Upgrade Professional
Exchange Migration Consultancy
Progent's Microsoft-certified engineers can deliver affordable remote and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, produce thorough documentation of your new email environment, train your IT team and users to get them ramped up rapidly on Exchange Server 2010, and provide ongoing management consulting and engineering help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Windows Server 2012R2 Active Directory Consult
Windows Server 2012 R2 Virtual Fibre Channel Online Help
Progent's certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT support team, develop a corporate-wide security strategy, streamline IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Juniper Junos Firewall Audit
Juniper Junos Management Consulting
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Information Technology Consulting Company Online Photoshop Training
Online Microsoft Office 365 Training Consultants
Progent offers live remote instruction for an array of client apps and environments such as Microsoft Office and Microsoft 365 Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training provides the benefits of conventional physical classroom instruction, such as instant interaction between clients and trainers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of many trainees. Offered to individuals or groups of all sizes, Progent's virtual training allows the trainer to conduct the seminar from a remote facility while the students can be dispersed across an office or across the the U.S. Virtual instruction supports proven learning tools like broadcast white boards, real-time questions, and collaborative desktops. Classes can be short and personalized to specific subjects or longer in duration and broader in scope.
Wireless Network Engineers
WiFi 6/6E Consult
Progent can help you design, configure, manage, monitor, and repair a viable Wireless LAN architecture, recommend sensible components, and integrate access points, bridges, radio antennas, wireless controllers, and various wireless products. Progent can also show you how to put together a thorough 802.11x network security plan that is well integrated with the security strategy for your entire corporate network.
Remote Employees VoIP Technical Support
Work from Home IP Voice Network Consultants
Progent can assist small and medium-size businesses to configure IP voice platforms to provide their at-home workers the advantage of transparent extensions of the corporate phone network.
Cisco Firewall and IPS Support
Computer Consulting Cisco ASA 5500 Firewall
Progent's Cisco certified network infrastructure experts can help your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
VoIP phones patch management Specialists
Wi-Fi controllers patch management Services
Progent's managed services for software and firmware patch management offer organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your servers, such as printers, infrastructure appliances such as switches and wireless access points, and IoT devices like alarms and health monitors.
SQL Server 2019 and Hyper-V Support and Help
SQL Server 2019 and VMWare Consulting Services
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and onsite expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a cohesive information management system.
Consulting for IT Service Firms Support and Integration
IT Services for Network Service Providers Computer Consultant
Progent's Reseller Program for IT Service Organizations lets you use Progent's information technology engineers under your own service brand as a transparent extension of your network services staff.
SQL Server 2017 Always On Availability Groups Online Troubleshooting
Urgent Microsoft SQL Server 2017 Online Troubleshooting
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can assist your organization to design and implement an efficient migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support ranging from as-needed architecture review or debugging to comprehensive project management and co-management to make sure your SQL Server 2017 project is carried out on time and on budget.
Technical Support Services Antispam
Postini Services
E-Mail Guard is Progent's economical antispam and virus defense solution that gives small companies world-class protection from spam, viruses, directory harvesting, and other varieties of email-borne attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed antispam and antivirus services that defuse email attacks before they can breach the company firewall. Perimeter Manager also lets administrators monitor and control their e-mail application, irrespective of server platform, hardware technology, or data center location.
SCCM 2007 Help and Support
SCCM 2007 Windows Server Deployment Consulting
Progent's Microsoft-certified consultants can assist your business to maintain Microsoft System Center 2007 Configuration Manager to simplify administration, enhance security and compliance, and boost productivity by making sure that operating systems and applications stay current, managing licensing, and reporting usage profiles so you can make informed buying decisions. Once your organization is set to update your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.
SQL Server 2019 and Power BI Online Support
SQL Server 2019 Computer Engineer
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and onsite expertise, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless information management solution.
Infor SyteLine CloudSuite General Ledger Consultants
Biggest Infor SyteLine CloudSuite ERP Professionals
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to simplify complicated supply chains and improve the efficiency of key processes in order to get products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from as-needed guidance to solution planning and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Microsoft Expert Lync Server 2013 Network Engineer
Lync Server 2013 and Active Directory Consulting Services
Progent's Microsoft-certified consultants can help your company to assess the value of Lync Server for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that centralizes the administration of Instant Messaging and Presence and increases the output of your office staff, telecommuters, and mobile workforce. Progent can also assist you to carry out an efficient upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to use Lync Server to enhance the collaborative functions of Microsoft Office programs, and provide online seminars and continuing technical support for Microsoft Lync Server and other Microsoft technologies.
Microsoft Exchange Server 2010 Upgrade Technology Professional
Top Quality Professional Microsoft Exchange Server Migration
Progent's Microsoft-certified engineers can provide affordable remote and onsite support to implement your migration to Exchange Server 2010, generate comprehensive documentation of your new messaging system, educate your network support team and end users to get them ramped up rapidly on Exchange 2010, and provide ongoing management consulting and engineering help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Consultant Citrix Virtual Server
Citrix XenMotion Consulting
Progent's Citrix-certified engineers can help your company to evaluate the business benefits of XenServer as well as additional Citrix products, and can help you to design, test, implement, troubleshoot, and maintain a XenServer installation. Progent can also analyze your current Citrix technology deployment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
Emergency Service Desk Sharing Economics Support Services
Support Desk Sharing Cost Savings Integration Services
Progent's Help Desk outsourcing and co-sourcing service programs help organizations to cut costs, enhance output, and adjust immediately to fast-changing business environments.
64-bit Server Configuration
64-bit Migration Specialist
Progent's Microsoft-certified consultants can help your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of upgrading to 64-bit PC desktop computing, plan an efficient migration process that minimizes operational interruptions, and deliver inexpensive, expert online support to aid you to install 64-bit desktop software and application programs on your existing hardware.
Outsourcing Meraki Cloud Management
CCIE Certified Meraki Wireless AP Professionals
Progent's Meraki Wi-Fi access point consultants provide online and on-premises support services to help businesses of all sizes to design, deploy, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers identical connectivity, performance, security, manageability and availability for wired and Wi-Fi users irrespective of their mobility or computing device.
Service Desk Management Support IT Services
Computer Support Help Desk Outsourcing Consultant
Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, responsibility, status tracking, and metrics.
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