Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company processes. Progent has 20 years of background assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Addison company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Addison, Texas companies to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, data security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
Data Protection covers backing up and restoring critical information so as to prevent data loss and minimize restoration time in the event of storage failures resulting from hardware issues, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and maintain in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for telecommuters must cover multiple kinds of user-owned endpoint devices. Progent can provide fast remote access to consultants knowledgeable about a broad range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity specialists can assist your company to produce, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Addison, Texas business, phone 1-800-993-9400 or go to Contact Progent.