Expanding your telecommuter workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Addison organization to pick the right technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide services that go from as-needed guidance for getting you past occasional IT roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Addison, Texas companies to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital data in order to prevent data loss and minimize recovery time and effort in case of storage problems due to hardware breakdowns, software hiccups, user error, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for telecommuters must cover diverse types of user-owned endpoint devices. Progent can provide quick remote access to experts familiar with a broad array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and features fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate circumstances that call for a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist your company to create, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Addison, Texas organization, call 1-800-993-9400 or visit Contact Progent.