Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Addison organization to pick the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top value. Progent offers support services that go from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can assist Addison, Texas organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and centralized management.

Data Protection for At-Home Workers
Data Protection involves backing up and recovering vital information so as to avoid data loss and reduce restoration time and effort in the event of storage system problems due to hardware breakdowns, software glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must address multiple types of personally owned endpoints. Progent offers fast online help from consultants familiar with a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and includes granular restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help you to create, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Addison, Texas organization, phone 1-800-993-9400 or go to Contact Progent.