Addison Work at Home Employees Configuration Support Partner
Backup/Recovery Solutions Consulting
Expanding your remote workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Addison organization to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent can provide services that go from as-needed expertise for helping you past occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Addison, Texas businesses to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and centralized management.
Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital data so as to prevent data loss and minimize restoration time and effort in the event of storage system failures resulting from hardware issues, programming glitches, human mistakes, malware, or any other reason. Reliable data protection strategies can be particularly difficult to architect and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for telecommuters must cover multiple kinds of user-owned endpoints. Progent can provide quick online help from experts knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help you to create, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Addison, Texas business, phone
An index of content::
Windows 7 Training Remote Technical Support
Windows 7 Upgrade Engineer
Progent's Microsoft certified consultants offers offsite and onsite consulting services to help you to administer, support, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, remote access, mobile device integration, Wi-Fi configuration, and remote system monitoring.
ProSight Managed Cloud Backup Services Consulting Services
Urgent Offsite Managed Backup and Recovery Services Professional
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, apps and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical data.
Top Quality SharePoint Business Connectivity Services Network Consultant
Online Technical Support SharePoint Workspace 2010
Progent's Microsoft-certified engineers offer affordable remote technical support and programming services to assist your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can feature web pages able to function as portals, extranets, document and media management applications, wikis, data marts, business information systems, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance teamwork. Progent can show you how to integrate SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's familiar office productivity applications like Office Excel, Word, PowerPoint, and Project. Progent can assist you to upgrade from earlier versions of SharePoint or adapt a multi-vendor mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
CISSP-ISSAP Certified Intrusion Detection
ISSAP Certified Cybersecurity Architecture Professionals
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status through rigorous examination and significant experience with network security design. ISSAP consultants possess in-depth understanding of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security. Progent's ISSAP-premier security experts can help your company with all phases of architecture security.
Aironet 1600 Access Point Remote Troubleshooting
Aironet 3700 Access Point Help and Support
Progent's Cisco CCIE-certified wireless infrastructure experts offer remote or onsite configuration and debugging support to assist you to design, implement, upgrade, tune, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless access points to work with your unique office design, building structure, and anticipated network traffic.
Network Consultants At Home Workers Endpoint Management
At Home Employees Endpoint Management Outsourcing
Progent can assist small and medium-size companies to deploy unified remote endpoint management and monitoring solutions for administering endpoints operated by an offsite workforce.
SCDPM 2012 Backup and Restore Network Consulting
Microsoft Certified Expert SCDPM 2012 Security and Compliance Remote Consulting
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of any size to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional support for fixing especially challenging issues, or full project management services. Progent's consultants can also help your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Information Technology Consulting SQL Server 2017 Disaster Recovery
SQL Server 2017 Data Mining IT Consultants
Progent's certified SQL Server 2017 experts can help you to design and carry out an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Engineers County Government
Local Government Engineer
Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in providing advanced online network support and has delivered IT support to clients in all 50 states. Online support eliminates travel expenses and resolves issues more quickly than on-premises service calls.
Dynamics GP 10.0 Onsite Technical Support
Engineer Dynamics GP 10.0
Progent can help you plan and implement an efficient migration to Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to create specialized business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent Contact
24 Hour Progent Contact
For small companies considering Progent's network support outsourcing, design expertise, or technical support offerings, phone 800-993-9400 or send email to information@progent.com.
Dynamics GP Customization Consultant
Dynamics GP Refreshable Excel Reports Programming Firm
Dynamics GP accounting offers analysis and reporting capabilities that let you track all business processes, revenues and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support expertise can help you create reports that allow you to analyze your business more completely, turning uncooked data into useful management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work transparently with Microsoft Dynamics GP.
ISA 2004 Enterprise Edition Server Computer Consultant
ISA 2000 Server Specialists
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing corporate security solutions for IT networks with many locations, remote workers, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small company design and deploy an installation of Microsoft ISA Server 2004 that supports your information protection needs without restricting your productivity.
Video Conferencing Online Support Services
Emergency Professional Cisco Telepresence
Progent offers access to a veteran consultant with years of experience configuring, managing, and upgrading video conferencing platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house network management group, your ISP, and your video conferencing technology vendor to assist your organization maximize the business value of your telepresence solution.
Ekahau Wi-Fi Site Validation Network Consulting
Ekahau Wi-Fi Network Management Network Consulting
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to design, implement, tune, manage and troubleshoot a Wi-Fi solution customized for your building. Progent can provide remote or onsite support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for debugging RF signal issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
Online Consulting Redundant ISP
Cisco Expert Fault-tolerant Internet Connectivity Computer Consultants
Progent's Cisco-authorized IT experts can show you how to build an affordable, fault tolerant Internet configuration solution that can deliver 24x7 Internet access through a wide range of high availability Internet network technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the latest technology for 24x7 Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access.
Juniper SRX Series Firewall Security Contractor
Security Company Juniper SRX240 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Support and Setup Barracuda Backup Cloud LiveBoot
Barracuda Backup and VMware ESXi Consultant
Barracuda Backup is a low-cost, subscription backup/restore platform for small and mid-size organizations. A Barracuda Backup deployment can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist you to design, configure, manage and repair a backup and disaster recovery solution based on Barracuda technology.
Cisco Certified Meraki MR42 Access Point Integration
CCIE Certified Network Consulting Meraki MR18 Access Point
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for unified management.
Ekahau Predictive Wi-Fi Site Design Online Help
Ekahau On-premises Wi-Fi Site Survey Support and Help
Progent's Ekahau-certified Wi-Fi site design experts can assist you to plan, install, enhance, manage and troubleshoot a Wi-Fi solution optimized for your environment. Progent offers online or onsite support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Amazon MWS programming Coding
Amazon MWS integration training Design Firms
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
Support Cisco VoIP Phones and Collaboration
UC540 Specialists
Progent's Cisco-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications like Cisco Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.
Extended Help Desk Onsite Technical Support
24x7 Service Desk Sharing Professional
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Windows Server 2019 Windows Time Service Network Engineer
24 Hour Windows Server 2019 and SQL Server IT Consulting
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your organization to plan and deploy a disaster recovery solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24-7 Computer Consultant Sales Office
Branch Office Computer Consulting
Years of background providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that need IT help with the responsiveness common to with small organizations but which includes professional client interaction, thorough documentation, and adherence to corporate IT standards. If your corporation has a branch office located anywhere in or any region served by Progent's consultants, Progent can offer a broad range of on-premises and on-line IT consulting services and network architecture assistance.
Engineers Dynamics GP System Migration Planning
Microsoft Dynamics GP Upgrade Planning Specialist
Progent's consultants have supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, training, and troubleshooting since the product's debut. Progent can provide in-depth expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and implement an efficient migration from a a legacy release to the latest edition of Dynamics GP.
Windows Server 2019 Hybrid Configuration Technical Consultant
Windows Server 2019 with Linux Engineer
Progent's certified Windows Server 2019 consultants can help your company to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Consult Microsoft Teams and Cisco Unified Communications
Microsoft Teams Migration from Lync Consult
Progent can assist your business to plan a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
Wireless Integration Case Study
Building to Building Wireless Case Study
Progent provided a wireless networking environment that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for connecting remote sites as far as 2.5 miles apart and can reach even longer distances. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b wireless connection, and because it utilizes the 5.8Ghz band it offered protection against local interference.
IT documentation management Consulting
Services ProSight SSL management
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it.
Mid-size Office Information Technology Consultant
Midsized Office On-Call Services
Progent offers IT services for mid-size companies with 100 to 250 network clients. The medium size business or work group has typically been an underserved part of the market for network support services. The cost structures and support access practices of major outside support firms make them too costly for the ordinary mid-size business or small medium business (SMB), which commonly has a minimal information technology budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual office technology and 24x7 server monitoring, significantly reduces the IT maintenance expenses of an SMB while offering the small organization with big-company support from certified, world-class experts with background in a wide array of small business network solutions. If your medium size organization or small business is searching for levels of network help needed for a medium size office without budgeting enterprise prices, you need Progent.
Services Exchange Server Upgrade
Engineer Exchange Upgrade
Progent's Microsoft and Cisco-certified network experts can assist you to assess the benefits of Microsoft Exchange 2010 for your business and can help you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by increasing your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and consolidating your key communications technologies.
Network Engineer WLAN controller
5500 Wireless Controller Network Consulting
Cisco's Catalyst wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and hardening security by detecting threats and filtering network traffic based on user class and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller solutions.
Cisco and Microsoft Certified Expert CRISC Cybersecurity Support
Information Technology Consulting CRISC Certified Risk Monitoring
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system catastrophe. Progent can help you define a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, zero-downtime network architecture that takes into account reliability issues covering a wide array of infrastructure technologies and processes.
Technical Support Services Remote Workers
Helpdesk for Remote Workforce Integration
Progent has two decades of background helping small and medium-size companies to plan, deploy, tune, manage, and debug computer networks that support an at-home workforce.
IT Consultant Extended Support Desk
Microsoft and Cisco Supplemental Help Desk Technology Consulting Services
Progent's Standard Help Desk Services offer an end-to-end solution that manages all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle complex problems.
SCCM and Windows Server Integration Support
SCCM and Windows Server IT Services
System Center Configuration Manager automates software provisioning at scale, simplifies security and compliance settings management, inventories network resources, guards against corporate data leakage, provides health monitoring, allows safe self service, and delivers a common point of control for managing mixed-operating system ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud specialists can help businesses of any size with any facet of designing, installing, operating and troubleshooting a SCCM solution for local, cloud, or hybrid environments.
Remote Workers Network Infrastructure Consultants
Computer Consulting Offsite Employees Infrastructure
Progent can help small and mid-size businesses to plan, set up and debug the network infrastructure needed to support offsite workers.
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