Addison Remote Workforce Connectivity Consulting Partner
Backup Solutions Consulting
Expanding your remote workforce may have a major impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Addison organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent can provide services that go from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Addison, Texas organizations to with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.
Data Protection for At-Home Workers
The field of Data Protection covers backing up and recovering critical data in order to avoid data loss and minimize recovery time in the event of storage problems resulting from equipment issues, software glitches, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to architect and maintain in hybrid networks that combine local data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for remote workers must address multiple types of user-owned endpoint devices. Progent offers quick remote access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist you to develop, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Addison, Texas organization, phone
An index of content::
Microsoft Microsoft ISA 2004 Server Onsite Technical Support
Internet Security and Acceleration Server Outsourcing
Progent's certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security designs for IT networks with multiple locations, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small business plan and deploy a configuration of ISA Server 2004 that meets your information protection needs without limiting your network.
Microsoft Access performance tuning Developer Firm
Microsoft and Cisco Authorized Expert Microsoft Access migration Consultants
Progent can provide affordable online support for all editions of Office Access including desktop and browser-based versions and can provide expert help for application development, database migration, performance tuning, report design, and troubleshooting. Progent also can provide custom online classes for Access application development and database administration.
Microsoft SBS 2003 Computer Consultants
SBS Premium Add-on Support Services
Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the foundation for a feature-rich but manageable information. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT consultant with hands-on background and broad experience in designing and building effective and comprehensive information technology solutions. Progent's Microsoft-certified experts have broad experience with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, administering, and troubleshooting network environments powered by the SBS line of servers and programs.
Visual Basic for Applications for Mac Consulting
VBA for Mac Integration Support
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most familiar business programs. Progent's Apple-certified Mac experts can help you configure Microsoft Office for Macintosh on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows technology and can support environments that combine Apple Macintosh with Windows computers with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows users.
After Hours Project Server 2013 Consultants
Project Server 2013 Setup and Support
Progent's Microsoft consultants offer advanced support in deploying, using and troubleshooting all versions of Microsoft Project Server and can deliver a wide variety of cost-effective remote consulting services following industry best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include solution planning, installation and migration, setting up secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and customized webinar training classes.
CCIE Certified Remote Consulting wireless VoIP phone and Aironet APs
Urgent Support and Setup Wi-Fi IP phone integration
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises assistance to help your organization create and administer a Cisco Wi-Fi IP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi infrastructure of an entire campus.
Network Engineer Cisco Security
Cisco Security Information Technology Consultant
Progent's Cisco CCIE network infrastructure consultants can assist your business to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone support, and CUCM/CallManager software consulting.
Engineers MS Microsoft Virtual Server
Specialists Microsoft Virtual Machines
Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by technology originally developed by Connectix, provides the power necessary to carry out hardware reduction, application migration, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with advanced scalability, manageability, and fault tolerance. Microsoft has targeted Virtual Server 2005 at companies wishing to enhance operational efficiency in software development and testing, migration from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and deploy MS Virtual Server.
24x7 Windows Server 2012 R2 Cluster Management Engineer
Windows 2012 R2 Cluster Shared Volumes IT Consultant
Progent's certified failover clustering experts can help businesses to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual ones, and help you to streamline the management of clustered servers.
Network Load Balancing Configuration
Microsoft Windows Cluster Computer Consultant
Progent’s Disaster Recovery/Business Continuity specialists have in-depth experience helping small businesses to minimize network downtime by offering cost-effective remote consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT architecture, data backup and restore solutions, and transparent system maintenance. Progent’s business continuity consultants can help your company to develop and test an efficient business continuity strategy that aligns with your business goals and IT budget. Progent’s disaster recovery engineers can help you to design, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, clustering, load balancing, transparent off-site backup, and multi-location data centers.
Penetration Testing Security Consulting
Urgent Firewall Configure Penetration Testing
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent’s security professionals can run thorough penetration tests without the awareness of your company's internal network support staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion detection alerts and event log analysis are properly configured and consistently monitored.
Remote Workforce Endpoint Management Technology Consulting
Remote Employees Endpoint Management IT Services
Progent can help small and mid-size businesses to implement unified endpoint management platforms for administering endpoints operated by at-home workers.
Technical Support Services Shared Computer Support Help Desk
Support and Integration Co-managed Service Desk
Progent offers several essential types of Helpdesk support including Microsoft Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals offers your clients convenient access to a reliable technical group with extensive experience delivering phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a solid contributor to company performance. Progent's target is to fix and not simply record problems.
Mobile Application Management Online Help
Intune Conditional Access Network Engineer
Progent's Microsoft-certified Intune consultants can assist your company to assess the strategic value of adopting Microsoft Intune for configuring and managing your web-facing mobile computers including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to configure security policies, set up test systems to confirm the appropriateness of Intune for your network, deploy Intune across your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune solution.
Windows Server 2008 Failover Clustering Information Technology Consulting
Microsoft Windows Failover Cluster Computer Consultants
The clustering technology built into the high-end editions of Microsoft Windows Server 2008 is radically redesigned to simplify the installation, setup, and administration of clusters that offer improved levels of system availability, protection, efficiency, and versatility. New or improved features include cluster Validation, easier setup and installation, improved cluster management, redesigned cluster infrastructure for increased uptime, better security and quorum models, minimization of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help your company evaluate the advantages of failover clusters, plan and implement an installation, educate your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and create and test a workplace recovery procedure.
24x7x365 Virtual Machine Hosting Services
Consulting ProSight Small Business Private Clouds
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in an environment that gives the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting services are based upon mature virtualization platforms that enable small companies with mixed- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network administration while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
Remote Support wireless IP phone integration
Cisco Expert wireless VoIP phone integration Consultants
Cisco's wireless VoIP phones are hardened wireless handsets designed for workers who are on the move within office, hospitality, health-care or other environments where management requires user endpoints that offer more control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of mobile communications. Successful integration of Cisco's wireless VoIP phones usually requires that you set up and optimize many key pieces of your Wi-Fi infrastructure including access points, routers, wireless LAN controllers, and management tools. Progent's certified consultants offer remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering services that range from debugging the set up of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
System Consultant Microsoft Exchange Server 2003
Network Manager Trend Micro Scanmail
Progent's Microsoft-certified experts have two decades of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus protection, provide high availability email, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Technology Professional domain management
ProSight domain management Engineer
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of the time wasted looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
Immediate Consultants Wi-Fi RF Coverage Maps
Biggest Outsourcing Wireless LAN Site Survey
Progent’s Wireless Site Survey makes it easy to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN customized for your environment, providing your business a wireless solution that delivers the coverage, performance, capacity, Quality of Service, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.
Open Now Exchange admin center Consultant
Office 365 Single Sign On IT Services
Progent can help your business to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Modern Network Security Technology Consulting
Computer Engineer ProSight Endpoint Security
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the complete malware attack progression including filtering, identification, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks.
Small Business Computer Support Companies
IT Management Small Business
Progent provides the help of Microsoft and Cisco-Certified IT support professionals to show customers affordable ways to help businesses optimize the value of Microsoft and Cisco products. For environments that span from small offices to large enterprises, Progent's expert engineers can help you enhance your network's e-mail infrastructure, protection, reliability, performance, and system management.
ASA 5540 Firewall Consulting Services
Cisco ASA 5500 Firewalls Online Technical Support
Progent's Cisco certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also help you to configure, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Professionals Microsoft SMS Server
Onsite Technical Support SMS Server 2003 Migration
Progent’s Microsoft certified experts provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications rapidly and automatically to appropriate workers, lower software costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows protection by increasing your knowledge of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational costs by efficiently exploiting the management functions built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and asset monitoring management including software and hardware inventory.
Immediate Project Management Engineers
Project Requirements Definition Professional
For advanced project management support, Progent can provide access to veteran IT experts with years of background in IT management, program development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise clients follow leading practices to make sure strategic projects are completed on schedule and on budget.
Specialist Microsoft Virtual PC for Mac
Computer Engineer Windows Virtual Desktop for Mac
For companies that have a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for using Windows-only software on a Mac: remote access to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect a Mac to a remote Windows-based PC to use Microsoft Windows programs and access system resources. Microsoft's Virtual PC for Apple Mac emulates Windows on an Apple Mac computer so you can use Windows programs locally. Progent's Mac technology support experts can assist your organization to manage these solutions for using Microsoft Windows applications on your Apple Macs and can also assist you to evaluate and configure other solutions for Windows platform simulation.
Emergency Wireless LAN Support and Setup
Immediate Cisco wireless controller Technical Support Services
Progent’s Wireless Consulting Services offer a fast, affordable way for companies of all sizes to deploy, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Dynamics GP Great Plains Software Online Help
Open Now Microsoft Financial Software Information Technology Consulting
Progent can show you how to plan and implement an efficient migration to Dynamics GP so that you retain your data, improve your security, modernize your management reporting, take complete advantage of Microsoft Office integration, and reduce productivity disruption by creating and following a smart migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by providing Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP/Great Plains.
Network Consultants SCOM Resource Pools
Microsoft Experts SCOM Resource Pools Online Consulting
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced online or onsite consulting services for SCOM 2012. Progent can assist your company to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.
Small Business Small Office IT Consulting
24x7 Small Business Tech Support
For small companies interested in Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
Network Management Services Microsoft Office 2003
Microsoft Windows Small Business IT Consultants
To provide economical IT services for small companies, Progent has developed full-service computer outsourcing plans that offer small organizations fast access to technical help without requiring you to hire, train, and manage a large in-house IT staff. Progent’s IT outsourcing services offer you an economical way for building a protected and robust system for your important Microsoft Windows office productivity products such as Microsoft Office XP and Microsoft Office 2003.
Polycom Telepresence Professionals
Polycom Telepresence Engineer
Progent offers the support of a senior specialist with years of hands-on experience configuring, managing, and upgrading immersive telepresence platforms from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your ISP, and your telepresence technology supplier to help your company maximize the business value of your telepresence solution.
Forefront TMG Online Technical Support
Forefront Threat Management Gateway 2010 Help and Support
Forefront Threat Management Gateway 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a single-server platform for an array of security features including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits customized reports generated by SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual machine to lower expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to plan and carry out test and production deployments; integrate Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; install Forefront Threat Management Gateway to run on a virtual machine with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to upgrade economically to Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.
Microsoft Solutions Framework Project Methodology Migration Consulting
Microsoft Solutions Framework Project Methodology Experts
When performing consulting projects for corporate customers, Progent follows a phased approach based on specified milestones so as to achieve financial, timing and engineering targets while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All phases are recorded to make available a comprehensive description of IT services delivered and to help in downstream network maintenance.
Microsoft Windows Server Failover Cluster IT Consultant
Windows Server 2012 Cluster Management Consulting Services
Progent's Microsoft-certified failover clustering consultants can assist you to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create a powerful fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to streamline the administration of failover clusters.
Juniper Junos CLI Network Security Evaluation
Protection Juniper Junos
Progent's Juniper Networks-certified network consultants can assist your company to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade efficiently from discontinued devices to the latest versions. Progent's Junos OS engineers can also provide support for Juniper's flagship network operating system to help your business to simplify the administration and improve the protection of your Juniper VPN appliances and firewalls. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a combination of Juniper's software platforms.
Private Cloud Solutions Consultant Services
Private Cloud Integration Engineers
Progent’s private cloud hosting service enables small and midsize organizations to run mission-critical applications like SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for automatic backup replication and restore. Smaller organizations can take advantage of Progent’s private cloud to avoid major capital costs for the acquisition, upkeep, and management of network hardware and data center facilities while benefiting world-class levels of system reliability and physical security.
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