Adelaide Work from Home Employees Solutions Consultants
Backup/Recovery Solutions Consulting Experts
Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, optimize, and debug IT networks that support a remote workforce. Progent can help your Adelaide organization to select the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Adelaide, South Australia companies to succeed with any aspect of building a high-performing work-from-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and unified management.
Data Protection Solutions for Remote Workers
The field of Data Protection covers saving and recovering vital information in order to avoid data loss and minimize restoration time in case of storage system problems resulting from equipment issues, programming hiccups, user mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly challenging to design and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for telecommuters must cover diverse kinds of user-owned endpoints. Progent can provide quick online help from consultants familiar with a broad range of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision circumstances that call for a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can help you to produce, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Adelaide, South Australia business, call
An index of content::
Professional Microsoft Firewall
ISA 2000 Server Professionals
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with multiple sites, remote users, and mission-critical web applications. Progent's ISA Firewall experts are available to assist your company in designing and deploying an installation of ISA 2000 Server or ISA 2004 Server that meets your information security requirements without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Anti-Spam Support and Setup
Anti-Spam Subscription
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and management of corporate email by offering continually improved spam and virus blocking, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities plus outbound email filtering to help you fix your e-mail system and define and enforce company security policy.
BlackBerry Wireless Technology Consulting
Blackberry Engineer
Progent can provide the support of BlackBerry-premier experts who can help small companies to plan, manage, and troubleshoot BlackBerry solutions economically and successfully, doing away with the requirement for an in-house BlackBerry expert and minimizing the expense and distraction of supporting a mobile workforce. Progent's BlackBerry specialists offer extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven online support model, offers small and mid-size businesses an efficient solution for integrating BlackBerry technology productively into their information system.
Award Winning Consulting Wireless Link
Online Technical Support Office Wireless
Progent's wireless engineers can help small organizations design, choose, test, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and deploy the wireless link solutions that match your company needs.
Tech Consultant Cisco VoIP
Cisco Router IT Outsourcing Firms
Progent can provide fast online support from Cisco-certified CCIE networking consultants. Progent's CCIE engineers can connect to your environment using powerful remote support utilities to deliver fast and economical troubleshooting and remediation of urgent network infrastructure problems.
Computer Consulting Remote Workforce Collaboration Software
At Home Workers Collaboration Software Integration Services
Progent can assist small and medium-size companies to set up collaborative technology to make it easy for their remote workforce to engage in positive interaction with fellow workers and clients.
Remote Workforce Cybersecurity Consulting
Teleworker Security Network Consultants
Progent can assist small and mid-size organizations to set up network security defense systems and deliver response expertise to support at-home workers.
Remote Workforce Collaboration Consultant Services
Remote Employees Collaboration Integration
Progent can help small and mid-size businesses to set up collaborative software to allow their telecommuters to benefit from positive interaction with fellow workers and other stakeholders.
Outsourcing Office SharePoint Server 2010
SharePoint Server 2019 Online Consulting
Progent's Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced solution that uses web technology for intelligently connecting people, teams and information. SharePoint Server provides a central spot for your employees or clients to access, organize, distribute and interact with relevant information, files, and applications and to communicate with other people. SharePoint allows faster and better decisions, more effective sharing across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and projects with the data they've created in a way that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to maintain your current SharePoint ecosystem or migrate to the current version of SharePoint.
Consulting Support for IT Service Providers Support Services
Professional IT Services for Network Service Firms
Progent's Support for IT Service Firms lets you use Progent's information technology experts while retaining your own brand as a seamless extension of your network consulting team.
SCCM MAM IT Consultant
SCCM Remote Technical Support
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows safe self service, and offers a single point of control for managing multi-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can help businesses of any size with any facet of designing, installing, using and repairing a SCCM solution for local, cloud, or hybrid environments.
Amazon Marketplace Web Service development Programming Companies
Amazon MWS Designer
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Jabber and Unity Connection Support
Jabber and VPN Technical Support
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of any size to design, implement, manage, upgrade or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the technologies that go into creating an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration solution.
Top 24x7 Call Center Technical Support
Professionals Help Desk
The Contact Center support model adopted by Progent's Technical Response Center gives small and midsize businesses an dependable alternative to reliance on freelance consultants by offering extensive technical knowledge shared by numerous support teams, optional round-the-clock access to urgent help, escalation capability to appropriate engineers for solving the most intractable issues, support consistency and dependability, prompt follow-up enforced by seasoned IT service managers, a choice of easy-to-use ways for requesting service tasks, and a high level of progress visibility enabled by trouble ticket tracking and available through a web portal.
Small Business Online Troubleshooting
Small Business Tech Consultant
Progent is a pioneer in affordably delivering enterprise-class IT help to small companies. Progent's success in addressing the network support needs of the chronically underserved small company sector is the cumulative result of key technical and process innovations that have removed much of the traditional costs out of administering IT service, added unprecedented technical skill into the support mechanism, and dramatically streamlined the solution cycle.
Automated Desktop Inventory Configuration
Biggest ProSight Patch Management Automation Remote Support
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the state of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so any potential issues can be addressed before they can disrupt productivity.
Cisco Network Infrastructure Management Small Office Server Support
Cisco Network Infrastructure Management Consulting Services Firm
Progent's Cisco-Premier network engineers can assist you to use Cisco's network management tools alongside a variety of powerful third-party applications to build a comprehensive network management strategy to keep your environment running reliably, fully utilize expensive resources, protect your data, recover rapidly from device breakdown or malicious assaults, and enable you to add or repurpose valuable resources intelligently and economically as your business evolves.
Help and Support SCOM 2012 Fabric Monitoring
SCOM 2012 Cloud Monitoring Support and Help
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and fixing SCOM environments and can provide organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
Support and Integration Antivirus
Antispam Installation support
E-Mail Guard is Progent's affordable antispam and virus protection managed service that offers small businesses world-class defense from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a full library of web-based antispam and virus protection services that stop email assaults before they are able to breech the corporate firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, regardless of server vendor, hardware type, or geographic location.
CISSP-ISSEP Security Engineer
CISSP-ISSEP Cybersecurity Consult
Progent's CISSP-premier cybersecurity consultants can help businesses of any size with any facet of IT security. Progent can help implement efficient security systems that protect a small business from advanced threats or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that support onsite, online, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.
Microsoft Solutions Framework Project Methodology Server Consultant
Microsoft Consulting Best Practices On-site and Remote Support
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world industry experience, at the front lines of network support, performing a wide variety of technical tasks for an extensive array of businesses. Every Progent support professional shares a refined collection of personal best practices that are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class IT skills, but also a support engineer with proven approaches for applying computer knowledge to repair actual IT problems rapidly.
Cisco Temporary Help Desk Call Center Staffing Consultants
Short Term Staffing Services Consultant Services
Progent's temporary staff augmentation services allow businesses to meet sudden increases in demand for network support personnel without dealing with the costs and delays associated with identifying and recruiting experienced technical workers and without adding to your full-time head count.
ERP, MRP, Accounting System Developer
Accounting System Development Firms
Progent's team of application experts can provide advanced support, software development, integration assistance, and webinar training for leading business applications that address key areas including ERP, general accounting, business analytics, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of background delivering advanced consulting and troubleshooting support remotely, Progent can help small businesses throughout the U.S. to avoid the time and expense related to travel and on-site activity without compromising the effectiveness of technical services.
Solaris with Windows Services
UNIX with Windows Information Technology Consulting
If your company is developing UNIX-based software on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service network support outsourcing that allows you to focus on your field of strategic know-how while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by providing online and on-site assistance when your company needs it, Progent offers an affordable alternative for managing an information system that provides excellent dependability, security, and performance. Progent's developer assistance services feature full-service it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, 24x7 monitoring, and Contact Center outsourcing.
SharePoint 2013 Office Web Apps Server Online Consulting
SharePoint Foundation Integration Services
Progent has been providing SharePoint support since the first SharePoint product was released more than a decade ago, and Progent has the scope of technical knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration solution; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in specific jobs related to your SharePoint 2013 migration.
PowerPivot for SharePoint Configuration
SQL Server 2012 AlwaysOn Failover Cluster Technology Consulting
Progent offers the support of certified consultants and experienced database application developers, database administrators, project management experts, network infrastructure architects, disaster recovery specialists, and certified data security consultants to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from earlier releases of SQL Server or from other database solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Urgent Remote Technical Support SMS 2003 Upgrade
Information Technology Consulting Microsoft SMS Server
Progent's Microsoft-certified consultants offer small and mid-size companies enterprise-level consulting support for SMS Server and System Center Configuration Manager, Microsoft's standard tools for change and configuration automation. Configuration Manager 2007 is the new name for the change management platform previously called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to SMS Server such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager effectively for automated operating system and application software deployment, security patch administration, application tracking, and licensing compliance. Progent's engineers can also help you to move efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Supplemental Helpdesk Support and Integration
Shared Helpdesk Remote Troubleshooting
Progent's Standard Help Desk Services offer a complete solution that manages all aspects of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Help Desk services are provided at a substantial discount off Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve challenging issues.
Microsoft Integration Support Windows Server 2012
Microsoft Certified Windows Server 2012 R2 Computer Consultants
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth familiarity with planning and integrating seamless, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's consulting support can assist you with designing, deploying, managing, and troubleshooting Windows Server solutions that maximize the business value of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Windows Server 2016 Software Load Balancing Support and Integration
Windows Server 2016 Disaster Recovery Planning On-site Technical Support
Progent's certified IT experts can provide Windows Server 2016 integration consulting to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain failover clusters.
External Network Security Scan Specialist
External Network Security Scan Technology Professional
Progent has put together two ultra-affordable service bundles designed to allow small businesses to get an independent security assessment from a premier security engineer. With Progent's External Network Security Inventory Checkup, a security engineer administers a comprehensive examination of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security expert runs a system scan from an authorized computer inside your firewall to evaluate vulnerabilities to internal assaults. The two security inventory services are set up and executed from a secured external site.
Online Help Automated Desktop Inventory
ProSight Patch Management Automation Online Troubleshooting
ProSight LAN Watch is Progent's server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating efficiently by tracking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT staff and your assigned Progent engineering consultant so that any looming issues can be addressed before they can impact your business.
XenMotion Consultancy
Citrix XenCenter Consulting Services
Progent's Citrix-accredited consultants can help you to evaluate the strategic benefits of XenServer as well as additional Citrix products, and can help you to design, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing XenServer environment and help you to optimize resource utilization, responsiveness, security and compliance, uptime, and recoverability.
Support Services Windows Server 2012R2 Multitenancy
Windows Server 2012R2 Multitenancy Technology Consulting
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network for local, multi-site, cloud-based, and hybrid environments, educate your IT support staff, create an enterprise-wide security plan, streamline IT administration, help with creating applications, and generate and validate a DR/BC plan.
Microsoft Office 2000 Solution Provider
Microsoft Office XP Technology Consultancy Firm
Progent's IT outsourcing packages provide budget-friendly network consulting for small companies. Whether it involves planning system architecture, creating an internal Help Desk or outsourcing a one, rolling out a new e-mail platform, monitoring your network, or developing a web-based eCommerce application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, permitting IT service expenses to grow in a more moderate and controlled fashion than is possible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust system architecture for your critical business software powered by Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
SentinelOne Virus Recovery Experts On-site Technical Support
SentinelOne Endpoint Security Engineers
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to deliver cutting-edge endpoint detection and response (EDR).
SCDPM 2012 Planning On-site Support
SCDPM 2012 Cloud Backup Support Services
Progent's Microsoft-certified consultants can provide remote or in-person support to assist businesses of all sizes to design, deploy, manage, and repair a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of SCDPM or from another backup system, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
24-7 Red Hat Linux Help and Support
Colbolt Linux Remote Troubleshooting
Progent's Linux support experts offer small and mid-size companies and software developers assistance with administering and supporting Linux computers that operate with Microsoft-powered technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with an easy one-stop consulting firm to help you build and maintain a protected and robust mixed-platform network and communications solution that supports Linux and Microsoft interoperability by integrating Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Solaris Specialist
UNIX Specialists
Progent's Sun Solaris platform support services provide small companies and software developers assistance with administering and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
Remote Support Services Dynamics GP 2013
Microsoft Expert Dynamics GP Accounting Specialist
Progent can show you how to prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your management reporting, take complete advantage of Microsoft Office support, and reduce business disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by offering Crystal Reports consulting, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP.
Cisco Certified Expert Application Design Firms
Business Software Developer Firm
For help writing, improving, or troubleshooting applications for Microsoft Windows, any version of Linux, or for the Web, Progent's team of program developers, database designers, and software project managers can help make sure you get the job completed on time and within your budget. Progent's experienced application developers can provide affordable and efficient remote consulting for projects as small as writing Vidual Basic macros for Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server or MySQL.
SMTP Network Installation
Email Mobile Access Information Technology Installation Service
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support services can assist you in designing and deploying a Microsoft Exchange update or a migration from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Multi-factor Authentication Online Technical Support
Duo MFA and Single Sign-on Consulting
Progent's Duo managed services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
ProSight Remote Network Infrastructure Management Online Support Services
Largest Automatic Network Infrastructure Diagrams Computer Engineer
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network diagrams are kept current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, locating appliances that need important updates, or identifying the cause of performance problems.
Small Office Network Specialists
Technical Consultants Small Business
Progent is a leader in cost-effectively providing world-class network support to small businesses. Progent's achievement in addressing the network service needs of the chronically underserved small business sector is the cumulative outcome of key technical and process innovations that have removed much of the traditional expenses out of administering network service, injected unprecedented professional expertise into the IT service mechanism, and significantly accelerated the repair process.
IT Services for Network Service Providers IT Consultant
Consulting Support for Network Service Providers Integration
Progent's Support for IT Service Providers lets you use Progent's information technology experts under your own service brand as a seamless extension of your network consulting staff.
Colocation Selection Network Consulting
Colocation Center Migration Support and Integration
Colocation data centers allow companies to share world-class data centers for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco certified IT experts can help your business with all facets of your colocation program including choosing and moving to a colocation site, creating network architecture, specifying hardware, on-premises and remote troubleshooting, establishing offsite network administration, and education your IT staff.
wi-fi controller Configuration
24-7 WLAN controller IT Services
Cisco's Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and strengthening security by detecting cyber threats and filtering network traffic based on user class and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's latest wireless controller solutions.
Unified CM PSTN gateway Professionals
Unified CM SIP gateway Integration Support
Cisco Unified Communications Manager, previously named CallManager, acts as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified CM Express provide a borderless IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and budget-friendly remote and onsite support to assist businesses of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent's consultants can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Integration Services Microsoft Exchange 2016 Migration
On-site Technical Support Exchange Server 2016 Migration
Progent can assist you in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
SharePoint 2016 Data Loss Prevention Setup and Support
Microsoft SharePoint Online On-site Technical Support
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and on-premises expertise, application development, and debugging services for businesses of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Security Penetration Testing Compliance Audit
Stealth Penetration Testing Cybersecurity Group
Stealth intrusion checking is a key component of any overall IT system security strategy. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house network support staff. Unannounced penetration testing uncovers whether current security defense tools such as intrusion detection alerts and event log analysis are correctly set up and consistently observed. Progent can implement continuous autonomous penetration testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks typical of the latest versions of ransomware.
Online Troubleshooting Support Desk Sharing
Co-managed Help Desk Remote Support
Progent offers several essential kinds of Call Center services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your customers instant access to a reliable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a key contributor to company productivity. Progent's target is to fix and not merely record problems.
VMware NSX Software Defined Data Center Technology Professional
VMware vRealize Automation vRA Professionals
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site relocation, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly restore the entire logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to plan, configure, test and maintain a disaster recovery system powered by VMware SRM and VMware NSX.
Colbolt Linux Network Consulting
Debian Linux Consulting
Progent's Linux support services provide small and mid-size companies and developers help with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you an easy single source to help you build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
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