Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Allentown company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent can assist Allentown, Pennsylvania organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.

Data Protection for At-Home Workers
Data Protection covers backing up and recovering critical information in order to avoid data loss and reduce restoration time in case of storage problems due to equipment breakdowns, software glitches, user error, malware, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for teleworkers must cover multiple kinds of user-owned endpoints. Progent can provide fast remote access to consultants familiar with a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist your company to create, document and validate a DR/BC plan that includes the logistics of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Allentown, Pennsylvania business, phone 1-800-993-9400 or refer to Contact Progent.