Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Allentown company to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from as-needed expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Allentown, Pennsylvania businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, cybersecurity, data protection solutions, and unified management.

Data Protection for Telecommuters
The field of Data Protection covers saving and restoring critical information in order to prevent data loss and minimize recovery time and effort in the event of storage system problems due to equipment issues, software glitches, operator error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for remote workers must cover diverse types of personally owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a broad range of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity consultants can assist your company to produce, document and validate a DR/BC plan that addresses the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Allentown, Pennsylvania business, phone 1-800-993-9400 or refer to Contact Progent.