Allentown At Home Workers Connectivity Consulting and Support
Data Protection Solutions Consulting Experts
Expanding your telecommuter workforce may have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Allentown organization to select the right technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide support services ranging from as-needed expertise for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can help Allentown, Pennsylvania companies to succeed with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and unified management.
Data Protection for Teleworkers
The field of Data Protection involves backing up and recovering vital information so as to avoid data loss and minimize restoration time in the event of storage system problems resulting from hardware issues, software hiccups, operator error, cyber attack, or other causes. Reliable data protection solutions can be particularly challenging to architect and maintain in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for at-home workers must address multiple kinds of user-owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a wide array of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to develop, document and test a DR/BC strategy that includes the process of switching to an at-home workforce.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Allentown, Pennsylvania business, call
An index of content::
Zero Trust Cybersecurity Online Help
Duo Two-factor Authentication (2FA) Specialists
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Top Ranked Professionals Time Machine and Outlook for Mac
Mac unified messaging Network Consultants
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and transmit email, search the Exchange global address list, copy addresses, sync up appointments, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide specialized onsite Entourage education.
Emergency Integration Services Exchange 2019 MCDB Cache
Integration Services Exchange 2019 Planning
Progent can assist you in any phase of your migration to Exchange 2019 such as deploying Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; configuring hardware load balancing; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
scom 2016 migration Computer Consultants
Network Consulting scom 2016 data warehouse
System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for critical workloads by providing centralized, cross-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's consulting group offers advanced remote and onsite expertise to assist businesses of all sizes to plan, integrate, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from earlier releases or from other monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Remote Monitoring and Reporting IT Services
Comprehensive Event Management Online Consulting
Medium-size companies can derive all the benefits of System Center Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier Certified IT consulting experts. Thanks to Progent's economically priced network service packages, medium-size organizations can choose a simple co-sourcing package built around Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide mid-size company information systems enterprise-class reliability, protection and performance.
ProSight Infrastructure Monitoring Consultant Services
IT Services Network Device Configuration Management
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance problems.
24-Hour Dynamics GP/Great Plains Remote Consulting
Online Help Dynamics GP
Progent's Microsoft certified consultants offer a range of consulting services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft financial platform and business management solution based, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its segmented approach you are able to purchase only the functions you currently require, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP Software support experts can help you deploy, customize and administer Dynamics GP 2010 and also older editions of Dynamics GP.
High-Availability Failover Clustered Servers Consultant Services
Consultants Fault Tolerant Server Clustering
Progent offers Microsoft Windows Cluster Server assistance to help your company deploy zero-downtime clustered servers that can deliver 100% uptime. Windows cluster servers for fault-tolerant systems include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too build fault-tolerant server clustering solutions based on Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your high availability server clusters are set up to optimize the competitive value of your IT network.
SQL Server 2019 Machine Learning Server Online Support Services
SQL Server 2019 Development Technology Consulting Services
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting expertise, application development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet system.
CISSP Certified Security Acronis Backup Consultant Services
VMware Data Recovery Consultant Services
Progent can provide economical remote access to consultants skilled in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and smartphones. Progent can provide expertise for all major backup platforms including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to implement, enhance, or maintain data backup solutions for a range of architectures such as on-premises, edge to datacenter, cloud-based, or hybrid.
SCOM 2012 Fabric Monitoring Onsite Technical Support
System Center Operations Manager Computer Consultants
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or onsite technical support to assist you to remediate serious problems uncovered by Microsoft SCOM 2012.
ransomware cleanup and recovery Professionals
Conti ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Les Kent has a 35-year history of successful network integration, executive management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions during his time as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.
Open Now IT Consultants SQL Server 2019
Consultant SQL Server 2016
Progent's Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the rapid creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
IP-PBX Technology Consulting
Jabber Consultant Services
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, manage, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest HD media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can deliver expertise with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST solutions for survivability.
Award Winning Solaris Remote Consultant Services
Solaris Remote Engineer
Progent provides national online help and consulting services for businesses who operate Sun Solaris networks or whose information systems include a combination of Solaris and Microsoft Windows technology. Remote network consulting provides maximum return for your IT dollar by protecting client efficiency and limiting the time charged for computer analysis and repair. Advanced remote access tools and skilled service specialists and engineers combine to enable Progent to handle most network issues without wasting time and expense by traveling to your site. In most of cases your network problems can be dealt with over the phone or through a mix of phone help and online access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM premier security professionals to help with the most difficult system issues.
Configuration Virtual Call Desk
Online Technical Support Supplemental Support Desk
Progent provides several basic kinds of Helpdesk support including Microsoft Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco professionals gives your customers instant access to a dependable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft products. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
Windows Server Essentials Security Engineers
Windows Server Essentials Technology Professional
Progent's consultants can provide cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent offers full-service project management to help you design and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
SCCM Device Management Consulting
SCCM and Windows 10 Specialist
Configuration Manager automates software provisioning and updating, streamlines security and compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows safe self service, and delivers a common point of control for managing multi-OS ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Azure cloud experts can assist you with any facet of designing, implementing, using and troubleshooting a SCCM solution for local, cloud-based, or hybrid environments.
Windows 8 Engineer
Windows 8.1 Help Desk Support
Progent's engineers can deliver a variety of technical services to help organizations of any size to deploy, administer, and troubleshoot environments that include desktops, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on proven methodologies.
Support and Help Fortinet 60 Series Firewalls
Fortinet Firewall Management Consultant Services
Fortinet next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate firewalls to safeguard your digital assets at the network perimeter, within the data center, at branches, and at the cloud edge.
Services Project Pilots
IT Development Project Technology Professional
For advanced project management assistance, Progent offers access to veteran IT experts with decades of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to help enterprise clients adhere to best practices to make sure strategic projects are successfully completed on time and within budget.
Fortinet FortiGate NGFW Firewalls On-site Support
On-site Support Fortinet 600 Series Firewalls
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering top throughput for encrypted data inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet security appliances to protect your digital resources at the network edge, within the data center core, at branches, and at the cloud edge.
Microsoft Certified Expert Microsoft 365 Gmail migration Network Consultants
Immediate Hybrid Microsoft 365 Exchange integration Professional
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other email infrastructure to reduce capital costs and administrative overhead. You can configure Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a network topology that aligns with your business needs and budget, carry out an efficient migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT team and users, and deliver as-needed consulting and technical support.
Consulting Services SentinelOne EDR
Professional SentinelOne Behavior-based Virus Detection
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes AI software and expert services to deliver cutting-edge endpoint detection and response.
Virtual Call Desk Network Consultants
Helpdesk Sharing Technical Consultant
Progent offers several basic kinds of Help Desk support : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft professionals gives your clients convenient access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to company productivity. Progent's target is to fix and not simply record problems.
Lync Server 2013 Front End Pool Consultants
Lync Server 2013 security Technology Professional
Microsoft Lync 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and secure communications environment that permits the modern Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web conferencing with application sharing, as well as IP and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and system architects can help your company to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and onsite training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
VMware Cross vCenter NSX Specialist
VMware NSX Migration Engineer
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high level of automation independent of the hardware making up the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly restore the complete logical network topology at the secondary datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to design, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.
Configuration Windows Server 2022 Hybrid Integration
Windows Server 2022 PowerShell Computer Engineer
Progent's certified Windows Server 2022 experts can assist your company to plan and carry out an efficient upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Urgent SyteLine Engineer
Infor SyteLine CloudSuite CPQ Engineers
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and improve the efficiency of critical business processes in order to get products to market fast and meet customer commitments dependably. Progent offers the expertise of an ERP consultant with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite services that spans from as-needed advice to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.
Automated Desktop Inventory Information Technology Consulting
Remote Server Monitoring Integration
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they have a chance to impact productivity.
Open Now Private Clouds for Small Businesses Consultancy
Hosting for Virtual Servers Consulting
Progent's Private Cloud Hosting service provides complete hosting of a small company's production servers in an environment that gives the highest degree of dependability and expandability and is also simple to migrate to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor independence.
IT Consulting IT Training
24x7x365 Information Transfer Configuration
Progent is committed to information transfer from Progent's support experts to customers. By teaching customers to deal with technical issues that are within their comfort zone, Progent is able to focus on providing high-value services where Progent faces little competition. Small businesses who work with trusted freelance service providers or who employ in-house support staffs benefit when Progent transfers information about critical technology and proven methodologies to make their networks more reliable, secure, and efficient.
ISR Routers Outsourcing
IOS XR Software Outsourcing
Cisco has developed an extensive array of routers that includes routers built to provide the security, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved reliability and network availability. Progent can show you how to choose and configure Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
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