Allentown Remote Workers Integration Support Services
Backup/Restore Technology Consulting and Support Services
Expanding your telecommuter workforce may have a significant impact on IT infrastructure, security/compliance, and corporate processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Allentown company to select the appropriate technologies and follow best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services ranging from as-needed expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Allentown, Pennsylvania organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.
Data Protection for At-Home Workers
Data Protection covers backing up and recovering critical information in order to avoid data loss and reduce restoration time in case of storage problems due to equipment breakdowns, software glitches, user error, malware, or any other reason. Dependable data protection solutions can be particularly challenging to architect and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for teleworkers must cover multiple kinds of user-owned endpoints. Progent can provide fast remote access to consultants familiar with a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist your company to create, document and validate a DR/BC plan that includes the logistics of switching to telecommuting.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Allentown, Pennsylvania business, phone
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Technology Consulting Services Extended Helpdesk
Extended Support Desk IT Services
Progent’s Shared Call Center service allows your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's pool of seasoned technical support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Windows and UNIX Consultancy
Windows and Solaris Remote Consulting
Progent can help your company to plan and execute an efficient migration from a UNIX-powered information system to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your information and minimize productivity discontinuity by designing an effective migration strategy that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of existing environment, migration planning and testing, MS Exchange migration support, information and application software migration, and server and mass storage transition and economization.
Mirial Consulting
Cisco Telepresence Specialist
Progent offers access to a veteran consultant with extensive experience installing, managing, and enhancing immersive telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can coordinate with your in-house network management group, your Internet Service Provider, and your telepresence platform vendor to assist your company maximize the strategic value of your video conferencing solution.
Windows Server 2012R2 Configuration Manager Help and Support
Information Technology Consulting Windows Server 2012 R2 Live Migration
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT support staff, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and test a DR/BC plan.
64-bit Processing Professional
Top Rated 64-bit Migration Specialist
Progent’s Microsoft-premier consultants can assist you to enhance your servers or desktops from 32 to 64 bits. Progent can help you to understand the risks and advantages of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces business interruptions, and deliver inexpensive, expert online help to aid your company to configure 64-bit operating systems and application software on your existing hardware.
Microsoft Exchange On-site Support
Online Technical Support Exchange 2007 Edge Server
Progent's Microsoft certified consultants can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business goals.
Microsoft Exchange 2003 Specialists
Exchange 2003 Server Upgrade Online Support
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the background to finish your move quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Call Center Sharing Technical Support Services
Co-managed Call Center Troubleshooting
Progent offers three essential types of Contact Center services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your clients convenient access to a dependable support group with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on earning the support Help Desk a respected reputation as a key contributor to business performance. Progent's target is to fix rather than merely report problems.
ASA 5550 Firewall Support and Setup
Cisco ASA 5500 IT Consulting
Progent's CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Remote Employees Endpoint Management Computer Consultant
Work at Home Endpoint Management Configuration
Progent can help small and medium-size businesses to install centralized remote endpoint management solutions for administering endpoint devices used by telecommuters.
Check Point ZoneAlarm Cybersecurity Contractor
Check Point Newxt Ceneration Firewalls Security Consultant
Progent's Check Point firewall consultants can help you plan, configure, and administer firewall solutions built around Check Point Software NGFW firewalls and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
Part-Time CIO Computer Engineer
After Hours Chief Information Officer Technology Consulting Services
Progent can provide the part-time assistance of a veteran CIO to provide strategic direction to assist you select and maintain IT solutions to meet your current needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer consulting services provide financial advantages to companies who want to maximize the impact of their network expenditures but who are unable or hesitant to take on one more executive-level position to their full-time staff. Since Progent is vendor-neutral, with a large staff of engineers certified to support all leading OS platforms and connectivity technologies plus a wide selection and business software, Progent is in a unique position to provide unbiased recommendations along with advanced technical support for creating IT systems that match the particular requirements of your organization.
Support Services Apple Mac with Windows integration
Mac and Windows Integration Services
Progent's support experts in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling efficient co-existence among a mix of servers and workstations powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Apple Macintosh and Windows technology. Progent's experience in Windows and Macintosh consulting makes it possible to offer expert support to companies that depend on these technologies to keep their strategic advantage. Progent's consultants can also help your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
24/7/365 Microsoft Proxy Server Online Consulting
Internet Security and Acceleration Server Outsourcing
Progent’s Microsoft certified professionals provide small and midsize companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by external and inside sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
Fault Tolerant Branch office Network Specialist
Fault Tolerant Branch office Network Consulting Services
Progent’s non-stop inter-site connectivity and 24x7 network connection consultants can help small companies achieve zero-downtime Interoffice connectivity by means of redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide affordable non-stop interoffice connectivity.
Cisco Experts Technical Consultant Small Business WAP561
Small Business 500 Access Point Online Consulting
Cisco's Small Business 100, 300 and 500 family of access points are Linux-based units intended as entry-level wireless solutions for small offices. Progent's Cisco CCIE wireless network infrastructure experts offer remote or on-premises integration and troubleshooting support to assist you to plan, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
WatchGuard Firebox M370 Firewall Auditor
WatchGuard Firebox M4600 Firewall Secure
Progent provides support services for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and manage a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
Juniper SSG5 Router Consulting
Juniper SSG Series Gateway Security Contractor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
WLAN Site Survey On-site Technical Support
Urgent Consultants Wi-Fi RF Spectrum Analysis for Wi-Fi
Progent's wireless site survey and predictive modeling make it easy to design, install and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the coverage, performance, density, QoS, data protection, and roaming ability your company requires. Wireless survey services from Progent include remote predictive modeling for planning a Wi-Fi network and onsite survey services for validating, optimizing, and debugging a functioning wireless network.
24/7 System Center 2016 Security and Compliance Computer Consultant
Top Quality System Center 2016 Amazon AWS Integration Consultants
Small to middle size companies can now enjoy all the advantages of Operations Manager 2007 and also have quick access to Progent’s Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small businesses can select a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to provide small business networks world-class availability, protection, and performance.
Engineer Catalyst 9105w Access Point
Catalyst Wireless AP Integration Services
Progent's Cisco-certified Catalyst 9100 Series 802.11ax WAP experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.
Computer Consultant Windows 7 Backup and Restore
Professionals Windows 7 Help Desk
Progent's certified consultants can provide offsite and on-premises support expertise to help you to manage, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, online connectivity, smartphone and tablet integration, wireless configuration, and remote network monitoring.
ISA 2004 Standard Edition Server Support and Integration
Microsoft Proxy Server Network Consultants
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants can assist your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that supports your information security needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Consulting Services Exchange 2003 Server Upgrade
Microsoft Exchange 2003 Upgrade Online Support
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2003 help, repair, and consulting services include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
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