Enlarging your remote workforce can have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Atlanta company to select the appropriate tools and adhere to best practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Atlanta, Georgia businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, data protection solutions, and unified management.

Data Protection for Telecommuters
Data Protection involves backing up and restoring critical data so as to prevent data loss and reduce restoration time and effort in case of storage failures due to hardware issues, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection solutions can be especially difficult to design and manage in hybrid environments that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for remote workers must address multiple types of user-owned endpoints. Progent can provide fast remote help from experts knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that require a temporary switch to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your company to develop, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Atlanta, Georgia company, call 1-800-993-9400 or go to Contact Progent.