Birmingham Remote Workers Configuration Support Services
Backup/Restore Solutions Consulting and Support Services
Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and corporate workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Birmingham organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed expertise for getting you over occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Birmingham, Alabama businesses to with any facet of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce recovery time in case of storage system failures resulting from hardware issues, programming hiccups, operator mistakes, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must address diverse kinds of personally owned endpoint devices. Progent can provide fast remote access to experts knowledgeable about a wide array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Popular backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity strategies often anticipate circumstances that call for a rapid switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can assist you to produce, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Birmingham, Alabama organization, call
An index of content::
Lync Server 2013 and iPhone Consultancy
Lync Server 2013 Mirrored Back End Servers Professional
Progent's Microsoft-certified consultants can assist your company to assess the value of Microsoft Lync Server for your business and can help you to design and execute a deployment of Lync Server that unifies the administration of IM and Presence and improves the productivity of your office employees, at-home workers, and mobile workforce. Progent can also assist you to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server to enhance the collaborative capabilities of Microsoft Office programs, and provide online seminars and ongoing support for Microsoft Lync and other Microsoft platforms.
Jabber and SIP gateway Engineer
CCIE Certified Jabber IM and Presence Service Online Support
Progent's Cisco Jabber consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers advanced expertise for all the technologies that go into creating an end-to-end Jabber collaboration solution such as Cisco network devices and management software, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP interfaces, WiFi systems, cyber security, cloud integration, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other pieces of a modern collaboration ecosystem.
Microsoft 365 OneNote Integration Remote Consulting
Microsoft 365 Mac Integration Consultants
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of productivity apps and cloud services available on a monthly or annual subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets from students and households to global enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can assist your business to understand the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent supports multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid solutions that transparently integrate local and cloud resources.
Extended Call Desk Integration Support
Troubleshooting Supplemental Help Desk
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop support are designed especially for small businesses who need fast availability of a Help Desk Service Center with professional telephone support and effective escalation options but who have to operate within a limited network support budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support, Secure Remote Access Support, System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.
After Hours Windows 2003 Technical Support
24x7 Microsoft Windows 2003 Online Support
Progent's certified Windows 2003 Server consultants can provide computer help and expert consulting services for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, integration, update, and maintenance offerings include system planning, installation, project management, in-person and remote network support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
Technology Professional Network Security
Consultant Services Network Security
Progent's accredited cybersecurity engineers can conduct security tests of enterprise-wide security to determine your company's cybersecurity profile adherence to important industry security standards. Progent offers ongoing managed services for security monitoring and response, on-demand company-wide security audits, and targeted cybersecurity assessments for specific areas of cybersecurity such as endpoints or cloud applications. Progent's qualified security experts can also run comprehensive information security audits to validate your organization's compliance with important industry security standards including FISMA, NIST, and ISO.
IOS XR Software Remote Technical Support
Support Services 3800 Router
Cisco has designed a full product line of routers including routers designed to deliver the protection, performance, and availability required by organizations ranging from small offices to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved reliability and network uptime. Progent can help you choose and integrate Cisco routers to build a solid foundation for your IT system and to make it easy to grow as you support new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
Online Technical Support Ekahau Pro Wi-Fi Network Design
Ekahau Wi-Fi Site Debugging Integration
Progent's Ekahau-certified Wi-Fi consultants can help your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi network customized for your facilities. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Cisco CCIE Remote Computer Consultancy Firm
Cisco Computer Consultancy Group
Progent's Cisco CCIE network experts can help you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software consulting.
Remote Access Onsite Technical Support
VPN Support and Setup
Cisco's security and remote connectivity technology for small to medium sized companies offer a complete range of easy-to-administer protection hardware and software to help you protect your entire network infrastructure. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit best with your corporate objectives.
ransomware protection review Consulting Services
ransomware defense report Consultants
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your company's preparedness to defend against ransomware or recover quickly after a ransomware attack. Progent will consult with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup/recovery environment that minimizes your vulnerability to a ransomware attack and meets your business needs.
Cisco VoIP Phones and CUBE Online Help
Remote Consulting Cisco IP phones
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Horizon3.ai NodeZero Threat Assessment Cybersecurity Firms
Horizon3.ai NodeZero PEN Testing Security Audit Services
Progent's certified cybersecurity consultants can perform NodeZero-powered PEN tests to make sure your security defense systems and policies are properly configured and effective.
Microsoft Configuration Manager 2016 Onsite Technical Support
24x7x365 SCCM 2016 Cloud Management Gateway Consultant
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health reporting, allows safe self service, and offers a common point of control for managing mixed-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of designing, installing, using and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Top Quality Firewall Support Juniper SSL VPN
Juniper SSL VPN Router Protect
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
24x7x365 MSP360 Desktop Backup Online Support
Best Support and Integration MSP360 B2 Backup Storage
Progent's data protection experts can assist you to create, deploy and debug a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical machines, supports all popular public clouds, and allows you to create a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss caused by user mistakes, computer errors, ill-intentioned users, and malware attacks like ransomware.
Juniper Junos Management Firewall Configure
Best Juniper Junos CLI Evaluation
Progent's Juniper Networks-authorized network consultants can assist you to design and deploy Juniper Firewall/VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued products to current releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network control software to enable your business to streamline the administration and improve the protection of your Juniper VPN appliances and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Microsoft Certified Partner Threat Management Gateway 2010 Support and Integration
Forefront Threat Management Gateway 2010 Network Consultants
Microsoft Forefront TMG 2010 builds on the proven security technologies of ISA Server 2006 and offers a centrally managed web gateway that acts as a one-server platform for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, permits custom reports generated by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help you to design and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Fault Tolerant Internet Connection Remote Troubleshooting
Online Support Services Non-stop Internet Access
Progent's Cisco-authorized IT engineers can help you design an affordable, 24x7 Internet connection architecture that can achieve 24x7 Internet access via a broad array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you apply the latest techniques for fault tolerant Internet connections to create an economical, completely redundant Internet network with automatic failover and other capabilities to create zero-downtime Internet availability.
VMware Site Recovery Manager and NetApp Consultants
Urgent VMware Site Recovery Manager Failback Consultant Services
VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable workflow for recovering applications and services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and administer a disaster recovery system based on VMware SRM.
Exchange Server 2000 Upgrade Online Support Services
Microsoft Exchange Upgrade Troubleshooting
Progent is among the most qualified network consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small and mid-size companies derive all the advantages of Exchange 2000 under typical scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Professionals SharePoint Server 2010
SharePoint Workspace 2010 Consultant
Progent's Microsoft engineers can provide cost-effective remote technical support and development services to assist you to plan, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web pages able to function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search, Visio-driven workflows, and other tools to support and improve teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other data sources as well as with Microsoft's popular desktop applications like Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from earlier releases of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 solution.
Contract Development Amazon Glacier integration
24-7 Amazon EC2 mobility Programmer
Progent can provide affordable online support to help companies of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.
Wave 2 wireless controller Remote Technical Support
wireless controller Remote Consulting
Cisco's Catalyst family of Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, optimizing wireless performance by reducing the impact of RF congestion, improving wireless availability with rapid auto-failover, and strengthening security by identifying threats and filtering traffic content based on user type and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
24-Hour MSP360 SQL Backup Support
MSP360 Ultimate Backup Remote Troubleshooting
Progent can assist you to design, implement and debug a backup/restore plan based on MSP360 technology. MSP360 offers file/folder or image-based backup/recovery for virtual machines and physical machines, supports all leading public clouds, and permits businesses to build a backup solution with a low RTO and a defined Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to prevent data loss caused by user miscues, system errors, ill-intentioned insiders, and malware assaults like ransomware.
Company-wide Standards for Best Practices Outsource
Microsoft Consulting Best Practices Outsourcing IT
Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry experience, at the forefront of IT support, executing a wide variety of technical projects for an extensive array of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide best practices training that Progent instills in its support team. This ensures that you get not only expert technical help, but also a support engineer with field-tested approaches for using technical knowledge to fix actual IT problems efficiently.
Support Outsourcing Nexus 6000 Switch
Top Rated Online Consulting Nexus Switch VXLAN
Nexus series switches are engineered to provide the speed, expandability, resilience, virtualization support, capacity, security and ease of management needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and onsite support services to help you to plan an optimal switch architecture, build pilot systems to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security vulnerability assessments, set up advanced monitoring and alert systems, consolidate resources through virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and set up the powerful zero-downtime capabilities available for Nexus switches. Progent can also help your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Egregor ransomware recovery Engineers
DopplePaymer ransomware recovery Consultants
Progent's ransomware consultants can assist you to assess your ransomware defenses, monitor and guard your network, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
24/7/365 NinjaOne Automated Desktop Monitoring Consulting
Troubleshooting NinjaOne Automated Desktop Management
ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the state of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that any looming problems can be resolved before they can impact your business.
On-site Support Cisco ASDM Firewall Management
ASA Firewall with Firepower IT Consultants
Progent's experienced Cisco network security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and safe access services. Ranging from compact, plug-and-play desktop devices for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and excellent availability for IT systems of all sizes. PIX and ASA Firewalls are based on a proven, specially designed platform, eliminating common OS-specific security gaps.
Microsoft Windows 11 Teams Technology Professional
Windows 11 Training Outsourcing
Progent's Microsoft-certified Windows 11 consultants offer a range of services to support Windows 11 such as Microsoft 365 solutions, mobile management and synchronization, telecommuter access, security and compliance, centralized deployment, and Help Desk support.
24 Hour Computer Engineer Virtual Helpdesk
Consulting Services Shared Call Center
Progent's Shared Help Desk service allows your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared PSA tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Server patch management Engineer
Google Android patch management Professional
File summary_Prosight-Patch-Management-Consultants.asp does not exist
MSP360 Desktop Backup Information Technology Consulting
Remote Support Services MSP360 Server Backup
Progent can assist your company to design, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 offers file or image backup/restore for virtual machines and physical machines, works with all popular public clouds, and allows you to build a backup solution with a low Recovery Time Objective and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human miscues, system errors, ill-intentioned insiders, and external assaults like ransomware. To learn more, see ProSight Data Protection Services 360 Backup solutions.
City Government Exchange Specialists
Local Government Consultant
Progent has a long background delivering a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry's pioneers in providing advanced online network consulting and has delivered IT support to organizations in all 50 states. Online support eliminates travel costs and solves issues faster than onsite support.
Support Outsourcing Windows Server 2019 Hybrid Solutions
24-7 Windows Server 2019 Hyper-V Professional
Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Online Consulting NinjaOne RMM and Progent NOC Server Management
NinjaOne and Progent NOC Automated Server Management Integration Services
A centerpiece of Progent's Network Operations Center (NOC) is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which facilitates automated alerting and streamlined incident response.
Select Topic: