Expanding your at-home workforce can have a major effect on network infrastructure, security/compliance, and company processes. Progent has two decades of experience assisting SMBs to plan, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Birmingham organization to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top business value. Progent offers services ranging from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Birmingham, Alabama organizations to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital data in order to avoid data loss and minimize recovery time in the event of storage problems resulting from hardware breakdowns, software hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for remote workers must address multiple types of personally owned endpoints. Progent offers fast remote help from experts familiar with a broad array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity specialists can help your company to create, document and validate a DR/BC plan that includes the process of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Birmingham, Alabama company, phone 1-800-993-9400 or go to Contact Progent.