Enlarging your remote workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Carlsbad organization to select the right technologies and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Carlsbad, California businesses to with any facet of creating a high-performing work-at-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

Data Protection for Teleworkers
The field of Data Protection involves backing up and recovering critical data so as to prevent data loss and minimize restoration time in case of storage failures resulting from hardware breakdowns, programming hiccups, user mistakes, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must address multiple types of user-owned endpoint devices. Progent can provide fast remote help from experts knowledgeable about a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly envision scenarios that call for a quick changeover to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity consultants can help your company to develop, document and test a DR/BC strategy that includes the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Carlsbad, California organization, phone 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Outsourcing Network Help Consultant Services

    Progent is organized deliver comprehensive remote consulting for all technical areas associated with todayís small business information networks and offers a variety of vital, on-demand support services such as a part-time Chief Information Officer to offer senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam/virus protection as a managed service, best-practices project management for major projects such as office moves oroperating system migrations, connectivity consultants for building and maintaining fast and robust infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or troubleshoot business applications.

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    Progent's CISSP-premier network security consultants can help organizations of all sizes with any facet of IT security. Progent can create efficient cybersecurity systems that protect a small business from advanced malware attacks or Progent can design, configure, and monitor an end-to-end security environment for hybrid networks that accommodate local, remote, and mobile clients accessing network resources spread across a mix of physical sites and various clouds.

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    Cisco's network security and remote access technology for small organizations provide a complete line of manageable security products to help protect your wired and wireless network infrastructure. Cisco's VPN line features routers, firewalls, intrusion detection systems and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit most closely with your business objectives.

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    Progent can help small and medium-size companies to deploy efficient endpoint management platforms for maintaining endpoint devices used by an offsite workforce.

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    Progentís colocation center support services are intended for companies with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring on-demand on-site assistance at the colo site plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of Internet Data Centers and data center and colo support services including system architecture analysis, Windows and Linux server installation and maintenance, tech support for server and communications networking, development and installation of high availability configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and planning fault tolerant server clustering systems.

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    Postini Reseller

    E-Mail Guard from Postini provides continually upgraded spam and virus filtering, content filtering, and security from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service specialist. If your organization is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and anti-virus service program. Progentís certified e-mail protection professionals can show you how to develop an email defense plan that features anti-spam and virus defense services and policies.

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  • Dynamics GP Customization Specialists Dynamics GP Analysis Cubes for Excel Consulting
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    Progent's consultants can help your company to evaluate the value of Lync Server for your business and can help you to design and carry out an installation of Microsoft Lync Server 2010 that consolidates the administration of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can in addition help you to carry out a smooth migration to Lync Server 2010 from Office Communications Server or from Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to improve the collaborative functions of MS Office programs, and offer online seminars and continuing technical support for Lync Server and other Microsoft products.

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    Lync Server 2010 supports IM, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN telephony. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange Server, SharePoint Server and Office desktop or Office 365 and simplify management via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified unified communications experts offer online and on-premises support to help your company to maintain and repair your existing Lync 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product. Progent can also assist your organization to plan and carry out an efficient Skype for Business migration.

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  • Exchange Online Archiving On-site Technical Support Office 365 and Apple iOS Consultant

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    Progent's expert consultants can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the background to complete your move rapidly and economically. Progent's Exchange Server 2003 help, repair, and consulting offerings include assistance with the integration of third-party enhancements of Exchange Server 2003 that are best aligned to your business goals.

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    Microsoft SQL Server 2016 introduces major improvements in speed, scale, security, availability, mobile computing support, and built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud resources. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

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    Progent can help small and mid-size organizations to configure centralized remote endpoint management solutions for maintaining endpoint devices used by an offsite workforce.

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    Progent offers two ultra-affordable service packages intended to allow small businesses to receive an independent security assessment from a premier security engineer. With Progent's External Security Inventory Checkup, a security expert administers an extensive test of your network from beyond your firewalled perimeter to uncover possible risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a certified security professional runs a network scan from an authorized machine within your company firewall to assess the risk to inside attacks. Both security inventory services are set up and executed from a protected remote location.

  • Linux Online Engineer Sun Solaris Remote Specialists
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  • Engineer Aironet AP Management
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    Progent's certified wireless experts can assist businesses of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi AP solutions to provide the throughput, coverage, capacity, scale, security compliance and manageability required for seamless access between wireless and wired network infrastructure. Progent offers efficient online and onsite support for both legacy and current 802.11ac Aironet access points and Progent can assist you design and manage wireless solutions that include indoor and outdoor Aironet APs.

  • Macintosh OS X Remote Troubleshooting OS X Consultants
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  • Meraki MR18 Access Point Support Integration Meraki Wi-Fi AP
  • Meraki MS 400 Series Switch Support and Integration Meraki Switch and AP Remote Troubleshooting
  • Meraki Wireless AP Network Consultant Troubleshooting Meraki 802.11ac Access Point
  • Microsoft Exchange Online Technical Support Microsoft Exchange Integration Services
  • Microsoft Expert Instant Messaging Engineers MCSE Expert Certified Technology Consulting Office Communications Server Release 2
  • Microsoft Intune Computer Systems Consulting SCCM Network Installations

  • Windows 2003 Cluster Server IT Services
    Microsoft Exchange Cluster Support Services

    Progent offers Microsoft Windows 2003 Cluster Server support to help your company deploy high availability server clusters that can provide 100% uptime. Clustered Windows servers for non-stop systems include Windows Cluster Server, SQL Cluster, and Exchange Cluster. By showing you how too plan zero-downtime clustered server environments powered by Windows Server 2003 Cluster, Progentís Certified Windows experts ensure that your non-stop clustered servers are configured to maximize the competitive advantage of your information system.

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  • After Hours Windows and UNIX Consultancy
    Emergency Windows, UNIX, Solaris Professionals

    If your company operates a UNIX or Linux environment or a multi-OS network, Progent's CISA and CISM-certified security specialists can assist your entire enterprise in a wide array of security topics such as security management practices, security design and models, access management products and methodology, applications development security, business processes security, hardware security, telecommunications, network and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP stipulate the fundamental competencies and worldwide standards of knowledge that network security professionals are required to possess. These certification provide executive management the confidence that consultants who have achieved their CISM or CISSP certification have the background and theory to deliver effective security support and engineering help.

  • Microsoft Office System Network Management Microsoft Windows Information Technology Manager
  • Microsoft SQL 2008 Server Integration Services MS SQL Server 2008 Integration Support
  • Microsoft Virtual Server Administration Consult MS Virtual Server Administration Website Engineers

  • Microsoft Exchange Remote Technical Support
    Microsoft Exchange 2003 Network Engineer

    Progent's Microsoft-certified professionals offer computer help and IT consulting services for Exchange 2003 Server, Windows Server 2003, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and support services for Exchange Server 2003 include system design, deployment, documentation, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service network management outsourcing.

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  • Microsoft Windows 10 Migration On-site Technical Support Windows 10 Training Computer Engineer
  • Microsoft Windows 7 Configuration Microsoft Windows 7 Computer Consultant
  • Microsoft Windows 7 Evaluation Online Troubleshooting Microsoft Windows 7 Migration Support
  • Microsoft Windows 7 Upgrade Integration Microsoft Windows 7 Migration Specialists

  • Professionals Server Monitoring
    ProSight Remote Desktop Monitoring Professionals

    ProSight LAN Watch is Progentís server and endpoint remote monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so that any potential issues can be resolved before they have a chance to impact productivity.

  • Microsoft Word for Mac Technology Consulting Services Office for Mac IT Services

  • Office 365 Exchange Online and on-premises Exchange Professional
    Office 365 Single Sign On Computer Consultants

    Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on schedule and within budget.

  • Microsoft and Cisco Certified Expert 64-bit Computing Consultant 64-bit Upgrade Technology Consulting Services
  • NLB Test Lab Consultants Business Continuity Testing Technology Professional
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  • On-site Support Dynamics GP Dynamics GP/Great Plains Remote Support Services
  • Onsite and Remote Support Small-Medium Business Mid-sized Office Computer Setup
  • ProSight ESP Ransomware Defense Technology Professional ProSight ESP Endpoint Protection Technical Consultant

  • Dynamics GP 2015 SQL Server Integration Specialists
    Microsoft Certified Expert Dynamics GP 2015 R2 Troubleshooting Professional

    Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, supports popular smart phones and tablets, permits single login with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, extends the Web Client, and delivers over 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and hands-on experience to address the many IT and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.

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    Progent uses a sophisticated service reporting system that records and organizes detailed documentation for all delivered support activities. Unlike many freelance consultants or small service organizations who provide minimal documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation sent by each staff member to every customer. The practice of documenting and organizing support activity results in more effective service and eliminates a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who refuses to release the keys to the kingdom.

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    E-Mail Guard by Postini provides continually updated spam and virus filtering, content filtering, and security from email-based directory harvesting and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postiniís Perimeter Management technology via Progentís E-Mail Guard antispam and anti-virus aggregation program. Progentís expert email protection consultants can help you devise an email protection plan that incorporates anti-spam and virus defense products and processes.

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    Progent's Apple Mac networking engineers can assist you with a wide range of system foundation areas such as system architecture, remote and mobile connectivity, internetwork communication, security, and emerging technologies such as Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and desktops, Progent has the experience and size to deal with the challenge of designing, configuring, and maintaining a system architecture that is reliable, safe, productive and supportive of your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Apple's Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.

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    Progent's Cisco-Premier network management consultants can help you to use Cisco's management utilities along with a selection of powerful third-party applications to create a comprehensive network management solution to keep your network running smoothly, fully utilize expensive resources, protect your data, recover rapidly from device breakdown or malicious assaults, and enable you to expand or repurpose network resources sensibly and affordably as your business grows.

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    Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of all sizes expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast remote or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.

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    Progent's Cisco-certified wireless integration consultants can assist organizations to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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    24x7x365 Programming Microsoft Dynamics Power BI

    Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that let you track all business processes, revenues and spending, and sales trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting services can help you create reports that let you analyze your business more completely, converting raw data into useful business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to deliver specialized line-of-business software development and eCommerce solutions that integrate seamlessly with Dynamics GP.

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    Cisco's wireless IP phones are hardened wireless handsets intended for workers who are on the move within office, warehouse, retail or other environments where management wants portable phones that provide more control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many components of your Wi-Fi environment such as wireless access points, routers, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone deployment by delivering integration services that can range from troubleshooting the configuration of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.

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