Carlsbad At Home Workers Solutions Support
Backup/Restore Systems Consultants
Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Carlsbad company to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Carlsbad, California companies to with any aspect of creating a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Data Protection Solutions for Remote Workers
The field of Data Protection covers saving and restoring vital information in order to prevent data loss and reduce recovery time and effort in the event of storage failures resulting from equipment issues, programming glitches, user error, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid networks that combine in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must cover diverse types of user-owned endpoints. Progent offers fast online help from experts knowledgeable about a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that require a temporary changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist you to create, document and test a DR/BC plan that includes the process of moving to telecommuting.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Carlsbad, California organization, call
An index of content::
Support and Integration Server and Desktop Monitoring and Reporting
Automated Server Inventory Computer Engineer
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by checking the health of critical devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so any looming problems can be resolved before they can disrupt productivity.
Offsite Workers Support and Help
Computer Consultants Telecommuting
Progent has two decades of background helping small and mid-size companies to plan, install, tune, administer, and troubleshoot information networks that incorporate an at-home workforce.
24-7 Cisco Expert Amazon Marketplace Web Service Developer Firms
Amazon Marketplace Web Service development Development Group
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, reduce their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Microsoft Lync Server 2013 Consultant
Lync Server 2013 topology Consultant
Microsoft Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the functionality of Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants can provide remote and onsite support to assist you to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and execute an efficient Skype for Business migration.
NetDocuments Document Management System Consultancy
NetDocuments and iPhones Consultants
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built for law practices. Progent can provide remote guidance from NetDocuments consultants to assist your law firm to design, deploy, manage, optimize, or debug a document management system (DMS) environment based on NetDocs.
Remote Support Services Monitoring and Reporting
Consultant Services System Center MOM
Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent's Microsoft certified network consulting experts. With Progent's economically priced network support programs, mid-size businesses can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class reliability, security and performance.
.NET Blazor Programming Firm
DotNET Application Development Companies
If you want to revamp your corporate web site, build internal websites for applications such as HR or employee education, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can supply skilled and experienced web designers. Progent's experts can also show you how to build and maintain a safe, fault-tolerant server and communications network, including remote and wireless access, to support your web tools.
Sun Solaris Computer Engineer
Solaris Consultancy
Progent's Sun Solaris family support experts offer small businesses and software developers help with administering and maintaining Solaris systems that operate with Microsoft-powered networks. Progent offers your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with an easy one-stop consulting firm to help you build and manage a protected and reliable mixed-platform network and communications environment that allows Sun Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Fault-tolerant Internet Connectivity IT Consultant
Automatic Failover Remote Support Services
Progent's Cisco-authorized network experts can help you design an affordable, 24x7 Internet configuration solution that can achieve non-stop Internet connectivity through a broad range of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE professionals to show you how to apply the most current techniques for fault tolerant Internet connections to create an economical, fully redundant Internet network with automatic failover and other features to create fault tolerant Internet connections.
Integration Web Apps for Mac
Office Web Apps for Mac Support Outsourcing
Microsoft Mac Office allows Mac users to run the world's most popular business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform network combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who run Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can support environments that combine Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Open Now Cisco Mobility Express Network Engineer
Aironet Outdoor Wi-Fi Access Point Technology Consulting Services
Progent's Cisco certified wireless networking experts offer affordable online and onsite support for end-of-life and modern Wave 2 Aironet wireless APs and Progent can assist you to plan and maintain wireless environments that include indoor and outdoor/ruggedized Aironet APs.
VMware Site Recovery Manager and NSX Technology Professional
VMware vCloud Director vCD Specialist
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to specify, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm complete service recovery, validate Service Level Agreements and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, configure, test and manage a DR system powered by VMware Site Recovery Manager.
Upgrade Consultant Solaris-Windows
Sun Solaris Migration
Progent can help your company to plan and implement a smooth transition from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can help you guard your data and minimize business discontinuity by designing an effective migration plan that protects your current assets in Solaris software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of current infrastructure, transition planning and validation, Exchange migration support, data and application software transition, and server and storage transition and consolidation.
LockBit ransomware recovery Consultant Services
Top Ranked Consultant Nephilim ransomware recovery
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
CISM Security Certification
CISM Certified Cybersecurity Security Consultancies
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the core capabilities and worldwide standards of skill that IT security professionals are expected to learn. It gives executive management the assurance that those who have qualified for their CISM credential have the background and capability to provide effective security administration and consulting consulting.
Immediate Dynamics GP Power BI Network Engineer
Microsoft Certified Specialists Great Plains Migration
Progent can help you prepare and implement an efficient migration to Microsoft Dynamics GP so that you retain your information, strengthen your security, enhance your management reporting, take complete advantage of Microsoft Office integration, and reduce business interruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce specialized business applications and eCommerce solutions that work transparently with Microsoft Dynamics GP/Great Plains.
Consultant Microsoft LCS Server
Microsoft LCS Server IM Support
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, world-class package featuring advanced protection, transparent integration with additional Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows lower costs and elevated business efficiencies, increased individual productivity, and better intellectual property security. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications experts can provide online and on-premises support and troubleshooting services for your Office Communications Server deployment and can assist your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth migration that will add significant strategic value to your IT system
XenDesktop Computer Consultant
Citrix OpenCloud Access Network Consultant
For desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the business impact of your information system; configure XenDesktop technology with your servers, user computers, and printers; migrate your older desktop virtualization software to the latest releases of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop efficiently.
Microsoft Experts Programming ASP.NET
DotNET Application Expert Development
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can build or modernize .NET applications quickly and at low cost.
Microsoft Exchange Server 2010 Migration Consulting
Exchange Upgrade Technology Professional
Progent's Microsoft-certified network experts can help your organization to determine the value of Exchange 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 that will provide quick payback by improving your workers' efficiency, cutting the expense of hardware and service, simplifying management, and integrating your vital communications platforms.
Microsoft Systems Management Server IT Consulting
Microsoft SMS Server Online Help
Systems Management Server 2003 provides extra capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs lower the overall operational costs of managing and deploying software products by making it easier to install system images, control mobile computers, and operate management tools. In addition to alerting you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving processes that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible procedures and policies to manage PDAs and smart portable phones so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security plan that incorporates policies, procedures and IT products to keep your IT network protected.
24/7/365 3504 wireless controller IT Consultant
8540 wireless controller Specialists
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening security by detecting cyber threats and filtering network traffic based on user class and locale. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or carry out an efficient migration to Cisco's modern wireless controller solutions.
Voice Over IP Phones Setup and Support
IP Communications Outsourcing
Progent's Cisco IP phone and video IP phone experts can assist your business to integrate, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications that include Cisco Unified CM IM and Presence Jabber, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco SRST systems for high availability.
Azure and Android integration Consultants
Microsoft Entra Connect Engineer
Progent can assist you to plan and carry out a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity services for both on-premises and Azure resources.
Top Quality Information systems Security Outsourcing Cybersecurity Penetration Testing
Cybersecurity Pen Testing Technical Support Services
Stealth intrusion checking is a key part of any comprehensive network security strategy. Progent's security professionals can perform thorough penetration checks without the awareness of your organization's internal network support staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event history monitoring are properly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound IT product defaults can be combined by threat actors into the multi-vector attacks common to modern versions of ransomware.
Data Center Consultant Services
Colocation Network Consultants
Progent's colocation center support services are designed for businesses with hardware housed at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-premises help at the co-location facility as well as remote support from Microsoft and Cisco Certified experts. Progent provides a complete array of data center and data center and colo support services including network topology analysis, Windows and UNIX server integration and support, tech support for server and communications networking, design and installation of high availability configurations, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server cluster configurations.
Microsoft Dynamics NAV Consulting
Help and Support Microsoft Dynamics NAV
Progent offers remote and on-premises configuration, upgrade, programming, training for Dynamics 365 Business Central/NAV.
Technology Consulting Services SQL Server Cluster
Microsoft Exchange Cluster Computer Consultant
Progent's high availability system experts provide non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, 24x7 Internet connection design, high-availability data center consulting, and other 24x7 networking services to show your organization configure a non-stop network for mission-critical applications. Progent has the experience to design economical, non-stop networks by utilizing the expanding suite of Windows Cluster servers including Microsoft Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet connection and efficient system load balancing.
Computer Consultants Altaro 365 Total Backup
Computer Consultants Hornetsecurity Altaro 365 Total Teams Chat Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Hornetsecurity Altaro VM Backup Offsite Technical Support
Altaro VM Backup Encryption Integration Support
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup technology.
Microsoft Expert Installation support Dynamics 365 NAV
Microsoft Certified Partner Remote Support Dynamics NAV
Progent can provide online and onsite deployment, migration, programming, training for Dynamics 365 Business Central (formerly Dynamivs NAV).
Positions Compensation for Computer Consulting
Compensation for Cisco Engineers Contractor Jobs
Progent's compensation structure is built on revenue sharing, so similar to working as a freelance contractor, your income is entirely driven by your generated revenue. Some of our consultants stress quality of life and choose to work at a more relaxed pace, using our flexible calendar to follow personal enthusiasms like hiking, motorcycle racing, skiing, fishing, travel, or sharing private time with family and acquaintances. Other consultants use the opportunity to earn major bucks through lots of work and long days. Progent completely encourages either end of the spectrum and any point in the middle.
Mac Technical Support Consultant Services
Mac Configuration Consultancy
Progent offers national remote phone support and consulting services for businesses who run macOS and OS X networks or whose information systems include a mix of Mac and Microsoft technology. Progent's experts can provide macOS and OS X users a variety of services such as desktop support, upgrading to the current version of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad support, or moving to Apple's iCloud services. Remote network consulting offers optimum leverage for your IT budget by extending user efficiency and shortening the time billed for network analysis and repair. Advanced remote access technology and skilled technicians and engineers allow Progent to handle most IT problems without squandering time and expense by traveling to your location. In most of cases your IT issues can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP premier security specialists to help with the most difficult system problems.
Specialists prime infrastructure
2500 Wireless Controller Computer Consultant
Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by limiting the impact of RF congestion, enhancing wireless uptime with fast auto-failover, and strengthening data security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent can assist your business to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's latest Wi-Fi controller technology.
Email Allow Lists Consultancy
ProSight Email Data Loss Protection Engineers
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Azure enterprise hybrid cloud solutions Specialists
Cisco Expert Microsoft Azure VPN configuration Integration Firm
Progent can assist you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity management across on-premises and cloud assets.
Integration Services Wi-Fi IP phone integration
Wi-Fi VoIP phone integration Remote Technical Support
Cisco's wireless VoIP phones are hardened wireless handsets intended for professionals who are mobile within campus, hospitality, health-care or other environments where management requires portable phones that provide more control, security and durability than is achievable with the BYOD style of workplace communications. Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and optimize numerous key pieces of your wireless environment such as wireless access points, routers and switches, Cisco wireless LAN controllers, and call management tools. Progent's certified consultants offer remote and onsite assistance to help you build and administer a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the set up of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Private Cloud Integration Services
ProSight Virtual Machine Hosting Professional
Progent's ProSight Virtual Hosting combines advanced virtual server technology, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize business can have all of its operating system platforms and critical application servers supported within a safe and reliable facility on a high-performance, non-stop virtual machine set up and maintained by Progent's computer service professionals.
24 Hour CCIE Certified Technical Support Services Meraki Switch
Meraki MS 300 Series Switch Engineer
Cisco's Meraki MS line of access and distribution switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote expertise to assist you to design and deploy an efficient network solution based on Meraki switches, simplify network administration with Meraki's cloud-centric management architecture, define policies to maintain security, create and test a disaster recovery plan, and troubleshoot issues associated with any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Offsite Workers Helpdesk Support
At Home Workers Helpdesk Professional
Progent offers small and mid-size companies overflow or fully outsourced Help Desk call center support services for teleworkers.
Exchange 2013 In-Place Hold Specialist
Network Consultant Exchange 2013 In-Place Hold
Microsoft Exchange 2013 incorporates major improvements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important new features as well as a revamped structure. These improvements favorably impact key areas like manageability, availability, security, operational costs, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, create a cost-effective test and deployment strategy, and educate your IT staff to maintain your Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Mac Phone-based Services
Immediate OS X Technical Support Technology Professional
Progent provides national remote help and consulting services for companies that operate Apple Mac OS X environments or whose IT systems feature a mix of Apple macOS and OS X with Microsoft products. Progent's consultants offer Apple macOS and Mac OS X clients a range of IT services including desktop assistance, migration to the current version of Mac OS X from other earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Remote IT help offers maximum return for your information technology dollar by preserving user productivity and limiting the hours charged for computer analysis and repair. Advanced online support tools and experienced technicians and engineers combine to enable Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP certified security specialists to help with the most challenging system problems.
Microsoft Activesync Remote Troubleshooting
Professionals Wireless
Progent's professionals offer expertise in a variety of disciplines relevant to mobile connectivity such as network topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's certified experts can save your organization time and money by using their wireless background to help you choose and configure mobile access solutions that make sense for your company. Progent can also tune your network architecture so that mobile handhelds work better.
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