Carlsbad Telecommuters Configuration Consulting Experts
Backup Technology Consulting and Support Services
Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Carlsbad company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Carlsbad, California organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.
Data Protection for At-Home Workers
Data Protection involves saving and restoring vital information in order to avoid data loss and reduce recovery time and effort in case of storage system problems due to hardware breakdowns, programming glitches, user error, cyber attack, or any other reason. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that incorporate private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for teleworkers must address multiple types of user-owned endpoint devices. Progent offers fast remote access to experts knowledgeable about a broad array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity plans commonly anticipate circumstances that call for a rapid changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity consultants can help you to produce, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Carlsbad, California business, phone
An index of content::
ProSight network infrastructure documentation management Consultancy
infrastructure documentation management Specialists
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save as much as half of the time wasted searching for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need when you need it.
Microsoft Certified Consultants Hybrid Configuration Wizard
Microsoft Certified Remote Technical Support Microsoft 365 authentication
Microsoft 365 Exchange Online allows you to use cloud-based servers, mailboxes and other email infrastructure to lower hardware costs and management hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, plan a network topology that makes sense for your business needs and IT budget, carry out an efficient migration from your existing Exchange system to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and deliver as-needed consulting and troubleshooting.
Backup Services
Symantec Backup Exec Consultant Services
Progent can provide economical remote access to consultants skilled in a broad array of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and workstations plus laptops and handhelds. Progent can provide help for leading backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Software, Mozy, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can assist your company to install, upgrade, or maintain backup/restore systems for a variety of topologies including local, remote, cloud-based, or hybrid.
Microsoft Certified Partner ERP Integration
Top Ranked Microsoft Dynamics AX Technology Consulting Services
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to suit your specific company needs. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides expert e-Commerce integration services for secure, corporate-wide information sharing as well as interfacing with CRM programs.
SonicWall NSA 9650 Firewall Firewall Network Install
SonicWall VPN Security Consultancy
Progent's certified SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall appliances including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall firewalls into a complete network protection plan and build protection into your business operations.
Microsoft Small Business Server Consultancy
Microsoft Expert Small Business Server 2008 Support Outsourcing
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a feature-rich but manageable IT network. The integration requirements of the Microsoft .NET functions bundled with Small Business Server 2011 requires a network consultant with real-world expertise and broad experience in planning and building effective and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in deploying, managing, and servicing IT solutions powered by the SBS suite of servers and programs.
Best Technical Support Cisco VoIP Phones and Unified CM
After Hours IP phones Setup and Support
Progent's CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Dynamics 365 NAV Help and Support
Technical Support Dynamics 365 NAV
Progent offers remote and onsite installation, migration, application development, training for Microsoft Dynamics 365 Business Central (formerly Dynamivs NAV).
Dynamics 365 Business Central Consultant
MCSE Expert Certified Dynamics NAV MRP Contract Programming Firm
Microsoft Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financials, inventory control, operations control, capacity planning, purchasing, sales and marketing, supply chain management, and advanced analytics. Progent's Dynamics 365 Business Central/NAV experts can help you to manage your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, local, or hybrid deployment.
Virtual Service Desk Onsite Technical Support
Call Desk Sharing Network Consultants
Progent provides three essential types of Contact Center support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your customers easy access to a dependable support resource with years of experience providing phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a key contributor to business performance. Progent's goal is to fix rather than simply report problems.
Information Risk Evaluation Specialist
24-7 Professionals Network Security Scan
Progent provides small organizations a pair of low-cost security inventory packages that provide, for a preset price, remotely managed inventory scans of your security profile which are analyzed by professional information security specialists who assess the data collected by the scan, present objective summaries of your existing network security, and make suggestions for remediation. Progent has developed two non-overlapping security inventory packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-quality assessments of your IT network's exposure to attack.
24/7/365 SQL Server 2019 and Excel Help and Support
Microsoft Expert SQL Server 2019 Always On Availability Groups Support and Help
Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or onsite contact with experts in system planning and deployment, application programming, SQL Server management, and network security.
Best Help Desk Software Selection and Deployment Remote Consulting
Computer Consultants 24x7 HelpDesk
The Help Desk support delivery structure used by Progent offers small companies an dependable alternative to dependence on independent consultants by offering broad expertise accessible to multiple support groups, optional round-the-clock access to urgent assistance, escalation capability to appropriate engineers for solving the most intractable issues, service consistency and reliability, quick follow through enforced by seasoned service administrators, a variety of easy-to-use ways for requesting service tasks, and a high level of process transparency made possible by trouble ticket tracking and accessible through a web-based portal.
Microsoft 365 Migration Phone Support Services
Specialists Excel 2016
Progent's certified Office and Microsoft 365 experts can assist companies to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that offers fast ROI and enables better business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 apps with one another and with additional core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also help you to fix compatibility issues between various versions of Office desktop and can provide live online training to individuals and groups.
CCIE Expert Certified VPN Routers Remote Support Services
500 Router Information Technology Consulting
Cisco offers a full product line of routers including appliances built to deliver the protection, performance, and availability required by customers ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can help you select and integrate Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS platform, including the Cisco 800 series of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as older 2500 and 2700 Series Routers.
Biggest Microsoft Certified Expert Forefront Threat Management Gateway 2010 Online Help
Microsoft Forefront TMG 2010 Support and Help
Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and offers a centrally managed Internet gateway that delivers a one-server solution for an array of security functions including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront TMG 2010 includes advanced web security logging and reporting features, allows custom reports generated by SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be operated as a virtual server to lower costs and improve recoverability. Progent's Microsoft-certified engineers can assist your company to design and execute pilot and production deployments; integrate Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Forefront Threat Management Gateway from ISA Server.
Egregor ransomware recovery Specialist
Top Ranked ransomware cleanup and file restore Consultancy
Progent's proven ransomware recovery experts can help your business to rebuild a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Unified Messaging Consulting
Support CUCM
Cisco Unified Communications Manager, originally known as CallManager, operates as the center of Cisco's collaboration platform. CUCM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable remote and onsite expertise to help organizations of any size to build and maintain CUCM deployments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that deliver optimum business value. Progent can help with any facet of CUCM configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.
Support and Help Automatic Network Infrastructure Diagrams
Computer Consultants Network Device Configuration Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, reconfigure and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that network maps are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding appliances that need critical software patches, or resolving performance problems.
MCSE Expert Certified Windows Server 2016 Storage Spaces Direct Support Outsourcing
Windows Server 2016 Workgroup clusters Onsite Technical Support
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Wi-Fi controllers patch management Technology Professional
Consulting Services Server patch management
File summary_Prosight-Patch-Management-Consultants.asp does not exist
Online Support At Home Workers Data Protection
Remote Employees Data Protection IT Consultants
Progent can help small and mid-size businesses to plan, implement, validate and maintain backup/restore technology to support offsite workers.
IT Co-sourcing White Paper
IT Outsourcing Examples White Papers
Progent’s IT outsourcing services offer affordable computer support for mid-size corporations. Whether it involves planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT engineering services can smooth out expenses and eliminate risks, allowing IT support budgets to increase in a more linear and controlled fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust system foundation for your vital Windows-based business software such as Windows 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Computer Network Support Company Access to External Support Databases
Problem Escalation Through Teamwork Engineer
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the front lines of IT support, executing a wide variety of IT projects for an extensive mix of clients. Every Progent consultant shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its support team. This guarantees that you get not only world-class IT capability, but also a consultant with proven methods for using computer knowledge to resolve real-world network problems efficiently.
Largest Operations Manager Example Application
Operations Manager Case Studies
Before Progent’s MOM-based solution, system issues were handled reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to ward off system troubles before they grow to be critical enough to disrupt network uptime. Because of MOM, Progent can deal with potential problems before clients know that the problems exist. Progent has expertise with MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and performance.
Microsoft SQL Server Application Consultant
SQL Server Support Services
SQL Server 2005 offers indispensable, familiar tools to computer experts and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise information and database applications on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in planning and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Neoteris Secure
Cybersecurity Tech Services Symantec
For smaller organizations, computer security and regulatory compliance can be too complicated to master yet too dangerous to overlook. The largest largest enterprises have been breached, and the top cloud service providers have occasionally been knocked out. It seems like there's no place to hide. Progent has made it affordable for small and midsize businesses to carry out critical IT security projects successfully by providing the advantage of billed time to the nearest minute with no minimum charge for online support. You can have access to a world-class computer consultant to deliver just the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can assist your business with any aspect of network security including vulnerability audits, malware defense and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a complete security plan.
Cisco Meraki wireless Technology Consulting
Cisco Meraki wireless Network Consultant
Progent’s Wireless Consulting Services offer a convenient, economical way for companies of any size to integrate, manage, monitor and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Microsoft Certified Consultancy Firms
Certified Microsoft Partner Small Business IT Consultants
Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest customer endorsement and are afforded the tightest working relationship with Microsoft. The understanding, skills, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to provide your company more complete solutions for your IT system.
Linux Remote Specialist
Linux RedHat Remote Professionals
Progent provides nationwide urgent help and troubleshooting services for businesses that run networks based on versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft technology. Online technical support offers maximum return for your information technology budget by extending user efficiency and shortening the time billed for network analysis and repair. Sophisticated online support technology and skilled service specialists and engineers allow Progent to solve most network issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or through a mix of phone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA and CISM certified security specialists to assist you with the toughest system problems.
ransomware cleanup and file restore Engineer
ransomware cleanup and file recovery Consultant
Progent's proven ransomware recovery consultants can help your business to restore an IT network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Computer Engineer At Home Employees Cybersecurity
Support Offsite Workforce Endpoint Security
Progent can assist small and mid-size organizations to install endpoint device security protection solutions and deliver response services required for telecommuters.
SharePoint Server 2007 Technology Consulting Services
Windows SharePoint 2007 Services Consultant
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that utilizes web technology for efficiently connecting people, groups and information. Microsoft SharePoint provides a common location for your workers or clients to connect to, manage, distribute and interact with relevant data, documents, and software and to communicate with other people. SharePoint allows quicker and better decisions, more effective access across groups and more economical business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they’ve developed in a manner that makes data easy to find, retrieve and re-use. Progent's SharePoint consultants can assist your organization to manage your existing SharePoint solution or upgrade to the current version of SharePoint Server or to SharePoint Online.
System Center 2016 Operations Manager Setup and Support
Technical Support System Center 2016 Business Continuity
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting experts. With Progent's economically priced IT service programs, small and midsize organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to offer small company information systems enterprise-class availability, protection, and productivity.
Windows Server 2012R2 Live Migration Outsourcing
Windows Server 2012 R2 Storage Spaces Integration
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, develop test environments and rollout strategies, optimize your network infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Antispam Setup and Support
Services Postini
Email Guard from Postini offers constantly updated spam and virus blocking, data filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service firm. If your company is too small to purchase for a regular Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard antispam and antivirus aggregation program. Progent’s certified email protection consultants can show you how to create an email safety strategy that incorporates spam filtering and antivirus products and policies.
Microsoft Windows 10 ADK Specialists
Windows 10 Security Remote Support Services
Progent's Windows consultants can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Online and onsite assessment and migration support for Windows 10 provided by Progent's experts include ROI estimates, project coordination, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and end users, and post-migration consulting support.
ProSight Phishing Protection Specialists
ProSight ESP Endpoint Protection Services Technology Consulting Services
ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge tools packaged within one agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware.
wireless IP phone security Consulting
wireless IP phone upgrades Support Services
Progent's Cisco-certified wireless technology consultants can assist organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Extended Helpdesk Support and Help
Supplemental Service Desk IT Consulting
Progent’s Co-managed Call Center service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution based on the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Small Business Support
Small Business On-site Support
If you have a small business network with 10 to 50 desktop users, Progent's network outsourcing services save your business from over-reliance on single freelance consultant while giving you cost-effective and dependable access to enterprise-class network support. By providing IT support help when you need it, offering advanced knowledge for key technologies, delivering value-added support such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an affordable solution for optimizing the productivity and profitability of your small business network. Progent is the smart way for small businesses to build and support a reliable and secure information network and to benefit from fast access to the experienced support typically restricted to businesses who can support a sizeable in-house IT group.
At Home Employees Endpoint Management Consulting
Remote Workers Endpoint Management Professional
Progent can assist small and medium-size organizations to configure centralized remote endpoint management tools for maintaining devices used by at-home workers.
Consultants Juniper J2320 Router
Juniper J4350 Router information Systems Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Select Topic: