Chesapeake Telecommuters Configuration Consulting and Support
Data Protection Systems Consulting Experts
Expanding your at-home workforce can have a major effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Chesapeake company to select the appropriate tools and adhere to leading practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Chesapeake, Virginia businesses to with any aspect of building a high-functioning remote work environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk services, security monitoring, backup/restore solutions, and centralized management.
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and restoring vital information in order to avoid data loss and reduce recovery time and effort in the event of storage system failures resulting from hardware issues, software hiccups, human error, malware, or any other reason. Dependable data protection strategies can be particularly challenging to design and maintain in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for telecommuters must address diverse kinds of personally owned endpoint devices. Progent can provide quick online help from experts knowledgeable about a broad array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist your company to produce, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Contact Progent for Telecommuter Support Services
To contact Progent about building and managing a productive telecommuter solution for your Chesapeake, Virginia company, phone
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Microsoft Azure enterprise hybrid cloud solutions Specialists
Multiple cloud integration Professionals
Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid network models that seamlessly combine physical IT assets as well as one or more cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Azure hybrid cloud design and deployment services, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Shared Help Desk Outsourcing
Virtual Support Desk Technical Consultant
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's large roster of certified technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticketing, ownership, status tracking, and reporting.
Emergency Specialists Citrix XenDesktop desktop virtualization
Citrix desktop virtualization Specialist
Citrix offers a powerful family of platforms that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix virtualization products and can help you design, validate, deploy, optimize, and maintain Citrix solutions.
Services Documentation IT Consultant
Computer Consultant Service Reporting
Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the support documentation transmitted by each consultant to each client. The practice of detailing and organizing support activity allows more effective service and avoids a slew of common problems such as when a service client is effectively held hostage to a consultant who won't release vital service information.
Mac and Windows Active Directory Engineer
24 Hour Apple iPhone and Windows integration Remote Support
Progent's support experts in Apple OS X and Microsoft Windows technology can help you integrate Mac and Windows computers into seamless environments with resource sharing and workgroup support. Enabling efficient cooperation among a mix of servers and desktops powered by Mac OS and Windows calls for broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Microsoft and Macintosh service makes it possible to provide world class assistance to companies that rely on these technologies to keep their competitive advantage. Progent's consultants can also assist your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
SUS Consultancy
Microsoft SUS Consultancy
Microsoft Windows Server Update Services allows network managers to install and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft SUS, network support personnel can completely and easily manage the distribution of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft SUS deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
24-Hour Microsoft Experts Professional Lync Server 2013 Persistent Chat
Lync Server 2013 IM Specialists
Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or conventional teleconferencing technology. Progent's certified unified communications experts can provide remote and onsite support to help you to maintain and repair your current Lync Server 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Linux Network Monitoring, Nagios and MRTG Consultancy
Linux Network Monitoring, Nagios and MRTG Consultants
Nagios and MRTG are useful, free monitoring utilities that run with the Linux OS and can be deployed to analyze UNIX/Linux networks, Microsoft Windows systems, or multi-platform networks in which Linux and Windows run side by side. Nagios lets system managers to monitor system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher permits you to graph the traffic through SNMP-enabled network devices such as servers, routers, and switches. Progent's network monitoring experts can show you how to use both these programs to tune and troubleshoot your computer network.
Open Now Endpoint patch management Consulting Services
Top Rated Specialist Wi-Fi controllers patch management
Progent's managed services for patch management provide businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
VPN Security Security Company
Intrusion Protection Systems Security Firm
Progent offers small and medium size organizations expert consulting for Intrusion Protection Systems and IPsec VPN technology from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you create a comprehensive security plan and choose appropriate products from a variety of vendors to support your security goals while staying within your budget limits.
Cisco TelePresence System 3210 Engineer
24/7 Radvision Video Conferencing Specialists
Progent offers the expertise of a veteran specialist with years of hands-on experience installing, maintaining, and upgrading telepresence systems from leading vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your in-house IT management group, your Internet Service Provider, and your video conferencing technology vendor to assist your company maximize the strategic value of your telepresence solution.
Expertise for IT Service Providers Remote Consulting
Remote Troubleshooting Consulting for IT Service Providers
Progent's Support Program for IT Service Firms lets you use Progent's consulting experts under your own service brand as a seamless extension of your IT consulting team.
Integration Wi-Fi 6 LAN controller
Wi-Fi 6 wireless controller Engineer
Cisco's Catalyst family of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by limiting the effect of radio frequency congestion, enhancing wireless availability with rapid failover, and strengthening security by detecting threats and filtering traffic content according to user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
System Center Operations Manager Support
Award Winning Remote Monitoring and Reporting Troubleshooting
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progent's Microsoft certified IT support professionals. With Progent's affordably priced IT service programs, mid-size organizations can choose a simple co-sourcing package based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer small company networks enterprise-class availability, security and performance.
Network Support Outsourcing Consultant
Specialist IT Support Outsourcing
Progent is structured to provide comprehensive remote consulting for all technical areas associated with today's small company IT systems and offers a variety of strategic, as-needed services such as a part-time Chief Information Officer to provide senior-level planning and budgeting skills, a Call Center for help desk support, 24x7 server monitoring, spam and email-borne virus protection as a managed service, project management for major initiatives like office moves orOS migrations, connectivity experts for designing fast and reliable network infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to create business continuity strategies, and software programmers to write, customize, or repair mission-critical applications.
Microsoft Exchange 2003 Upgrade Support and Setup
Exchange 2003 Online Consulting
Progent's Microsoft Premier engineers can provide expert support for major implementations of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange rollouts or upgrades and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any area covered by Progent's consultants.
Windows and UNIX Specialists
Biggest Windows and UNIX Engineers
Progent can help your business to plan and execute an efficient transition from a UNIX-powered information system to a network based on Windows and suited for supporting Microsoft's familiar office productivity suites, business applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can show you how to guard your data and reduce productivity discontinuity by developing an efficient transition plan that preserves your current investments in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, migration strategy and testing, Microsoft Exchange migration services, data and application software migration, and processor and storage system transition and economization.
Remote Troubleshooting Dynamics GP Software Development
Business Portal for Dynamics GP Consultants
Progent's background providing Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more effectively, turning raw information into valuable understanding of your business.
Developer Firms DotNET Application
DotNET Software Engineer
If you want to update your corporate web site, create internal webs for applications such as HR or employee training, design a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply talented and experienced web developers. Progent's consultants can also show you how to build and maintain a safe, robust server and communications network, including off-site and wireless connectivity, to run your web solutions.
Shared Help Desk Configuration
Extended Help Desk Technical Support
Progent's Standard Help Desk Services provide a complete solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are offered at a substantial discount from Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Co-managed Support Desk Remote Troubleshooting
Microsoft Experts Consulting Services Helpdesk Sharing
Progent's Microsoft authorized experts provide several service programs to help mid-size and large businesses develop a cost-effective and productive internal Network Support Help Desk. Progent's consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Deployment Support Services help companies analyze the various high-quality Help Desk software packages on the market and determine what packages might be too expensive, miss key functions, or align poorly with your company's business goals. Progent also offers temporary staffing for companies who need to reinforce their internal Help Desk team for occasional tasks or to substitute for absent or indisposed workers.
Top Rated SQL Server 2012 AlwaysOn Failover Cluster Specialists
SQL Server 2012 Monitoring Network Consultants
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and certified data security professionals to assist your business to evaluate the potential advantages of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
SQL Server Analysis Services Specialists
SQL Server 2014 Migration Computer Consultant
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that operates transparently across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and onsite consulting services that include system design, deployment, management, troubleshooting, and software development services to help organizations of all sizes to achieve maximum business value from their SQL Server 2014 deployment.
SQL Server Analysis Services Reporting
SSRS Developer
Progent offers remote and onsite expertise to help your organization with any facet of business intelligence reporting from debugging or enhancing reports to planning and deploying an advanced BI environment. Progent's management reporting consultants can help you to support your existing reporting environment, assist you to upgrade reports from a discontinued reporting platform to a modern solution, and provide custom remote mentoring to meet your individual needs. Progent's business reporting and analytics professionals can provide experience in the leading business analytics reporting and visualization platforms such as the SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins such as Power Pivot, Power Query and Power View, and Report Designer.
Technical Support Exchange 2016 Upgrade Planning
Microsoft Certified Partner Exchange 2016 Upgrade Specialists
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your VMs, databases and log files; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
SCDPM 2012 and Exchange DAGs Remote Consulting
SCDPM 2012 Cloud Backup Consulting Services
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to plan, implement, manage, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for resolving particularly challenging problems, or full project management services. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
Best Security Consulting Services Enterprise
Integration Support Colocation
For large businesses, Progent can leverage in-house IT groups by offering extensive experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can perform as a seamless nearby extension of corporate IT management. Progent's enterprise consulting services include corporate-wide security, online branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level service for multi-site office environments based on Enterprise Windows 2000. Progent can provide on-site consultants and specialists to assist with a site relocation or office move, or a network architect to help with setting up or utilizing an Internet Data Center or Hosting Facility.
Outsourcing Network Help Consultants
CIO Outsourcing Engineer
Progent is organized deliver in-depth remote support for all technologies associated with today's small company information networks and allows you to outsource a variety of strategic, as-needed support services such as a part-time CIO to provide senior-level planning and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam/virus filtering as a managed service, project management for critical projects such as office relocations orOS upgrades, connectivity consultants for building and maintaining fast and reliable network infrastructure, security specialists to ensure data protection and compliance, disaster recovery specialists to create business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical applications.
MozyPro Professional
BackupAssist Professionals
Progent offers affordable online support from engineers skilled in a broad range of products and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and handhelds. Progent offers consulting support for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent can assist your company to implement, enhance, or troubleshoot backup solutions for a range of topologies including on-premises, edge to datacenter, cloud, or hybrid.
Professional ransomware cryptoworm recovery
ransomware removal and restore Consult
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Best Redundant Network Services
Fault Tolerant Branch office Network Consultant Services
Progent's non-stop interoffice connectivity and fault tolerant network infrastructure consultants can help small organizations create fault tolerant Interoffice connectivity by means of fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and deploy high-availability Inter-office connections based on zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide affordable 24x7 interoffice connectivity.
Education Live Online Office Publisher
24-7 Online Office Access Training Consulting Services Company
Progent's webinars provide small businesses the cost savings, convenience, and flexibility of web-based learning and the proven pedagogic techniques of experienced instructors who employ advanced collaboration software to emulate real-time, participatory classes. Progent can provide remote education for key desktop software including elements of Microsoft Office suite such as Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management solutions such as MS Dynamics GP; plus other popular desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Sun Solaris Online Help
Solaris Consultants
Progent's Sun Solaris platform support services provide small and mid-size businesses and software developers help with administering and maintaining Solaris systems that run with Microsoft-based networks. Progent offers your organization contact with Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Microsoft Certified Partner Windows Server 2016 upgrade Integration Services
Windows Server 2016 Scale Out Clusters On-site Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help your organization to design a disaster recovery system based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, affordable creation of a failover cluster quorum arbitration point.
SentinelOne Endpoint Security Consult
SentinelOne Behavior-based Antivirus Professional
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response.
macOS Penetration Testing Information Technology Consulting
24-Hour OS X and Cisco Security Network Consultant
Progent's certified security staff can help you secure your Mac network through expert services including running security tests, recovery from virus and worm penetrations, setting up firewalls, integrating secure off-site and mobile connectivity, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy adapted for the particular objectives of your business network.
Professional Security Vulnerability Assessment
Network Security Assessment Engineers
Progent offers several security packages intended to provide larger institutions an impartial and comprehensive security assessment from a group of premier security engineers. All Progent's security evaluation packages incorporate a collection of procedures like automated scans from inside and from beyond your corporate firewall, expert analysis of results by accredited security consultants, creation of a report documenting the findings, plus an interactive concise executive outbrief and an extensive live review for in-house IT administrators.
Cisco Firewall Small Business Network Consulting Firm
Cisco Access Point Server Help
Progent offers rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network using advanced remote diagnostic utilities to provide quick and affordable troubleshooting and repair of urgent network issues.
Consulting Services Solaris
UNIX Consultants
Progent's Solaris platform support services provide small businesses and software developers support for managing and maintaining Sun Solaris environments that run with Microsoft-based networks. Progent can give your business access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you an easy one-stop consulting firm to help you create and maintain a secure and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Exchange 2013 In-Place Hold Online Help
Exchange 2013 Active Directory Technical Support Services
Exchange 2013 incorporates major improvements to the capabilities of its predecessor Exchange 2010 and delivers powerful new features as well as a revamped architecture. These improvements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange Server 2013.
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