Expanding your telecommuter workforce can have a significant effect on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Columbus organization to select the appropriate tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist Columbus, Ohio organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves saving and recovering critical data so as to prevent data loss and minimize restoration time and effort in case of storage problems due to hardware issues, programming glitches, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to design and manage in hybrid environments that combine local data centers, public clouds, and at-home workers.

  • Backup/Restore strategies for teleworkers must address multiple types of personally owned endpoints. Progent offers quick online access to experts familiar with a wide range of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate scenarios that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help your business to develop, document and test a DR/BC strategy that includes the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Columbus, Ohio company, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need when you need it.

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