Enlarging your at-home workforce can have a significant impact on IT architecture, security, and corporate processes. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Downers Grove organization to select the appropriate tools and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent offers support services that go from on demand expertise for getting you past occasional technical bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can help Downers Grove, Illinois businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection involves saving and recovering critical data in order to prevent data loss and minimize recovery time in the event of storage system problems resulting from hardware breakdowns, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for teleworkers must address multiple kinds of personally owned endpoint devices. Progent can provide quick remote help from consultants familiar with a broad array of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a temporary switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist your company to develop, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home solution for your Downers Grove, Illinois organization, phone 1-800-993-9400 or visit Contact Progent.