Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Fresno organization to select the right technologies and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from on demand guidance for helping you past challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Fresno, California organizations to succeed with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, data protection solutions, and streamlined management.

Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering critical information so as to prevent data loss and minimize recovery time and effort in case of storage problems due to hardware issues, software glitches, operator mistakes, malware, or other causes. Reliable data protection solutions can be especially difficult to design and manage in hybrid networks that combine private data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for telecommuters must cover multiple types of user-owned endpoints. Progent can provide fast online help from experts knowledgeable about a broad array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that require a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist you to produce, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Fresno, California business, call 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Les Kent has a 35-year history of effective network integration, business management, marketing, and operations. He has shown a knack for developing elegant information technology solutions while working as a system architect, application developer, project manager, implementation expert, and problem solver for small companies, new ventures, and global corporations.

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    Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and restrictions of different cloud computing models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local applications and network infrastructure and make sure that you avoid the common errors small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.

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    Wi-Fi VoIP phone integration Integration

    Cisco's wireless IP phones are hardened wireless devices intended for workers who are mobile within office, hospitality, retail or other venues where management requires user endpoints that offer more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless VoIP phones typically demands that you configure and fine tune many components of your wireless infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified experts offer online and onsite assistance to help you build and administer a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of an entire campus.

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    Monitoring and Reporting Technical Consultant

    Progent's Microsoft-certified consulting experts have more than a decade of background planning, implementing, enhancing and troubleshooting SCOM environments and can provide organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to help you to remediate critical issues uncovered by Microsoft SCOM 2012.

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  • Microsoft Certified Partner SQL Server 2016 Stretch Database Remote Consulting
    Support and Integration SQL Server 2016 and Amazon Marketplace Web Service

    SQL Server 2016 offers significant enhancements in speed, scale, data security, availability, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to assist businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager (SCOM).

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    To see answers to frequent enquiries concerning becoming employed by Progent, see Working with Progent Questions and Answers.

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  • Windows 8.1 Client Hyper-V Small Business Server Support
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    Progent's engineers can deliver a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot IT systems that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can help set up test labs to evaluate Microsoft Windows 8.1 and develop and implement Windows 8.1 migration plans based on proven methodologies.

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    Colocation data centers make it possible for businesses to share world-class facilities for housing computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program including choosing and migrating to a colo site, creating network topology, specifying hardware, on-premises and remote maintenance, establishing online network management, and education your IT personnel.

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  • Top Rated Windows Server 2016 Workgroup clusters Information Technology Consulting
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    Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

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  • Award Winning System Center Operations Manager Setup and Support
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    Small to mid-sized companies can now enjoy all the advantages of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT support professionals. With Progent's affordably priced network support packages, mid-size organizations can select a basic co-sourcing service program built around System Center Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to provide small and midsize business information systems enterprise-class reliability, security and productivity.

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  • Microsoft Certified Intune IT Consultants
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    Progent's Intune consultants can help your company to assess the business case for utilizing Intune for administering your portable computers including laptops, smartphones, and tablets based on Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to define security policies, set up test environments to confirm the appropriateness of Microsoft Intune for your network, deploy Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and maintain your Intune solution.

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