Garland Work from Home Employees Connectivity Support and Consulting
Backup Systems Consulting Services
Expanding your at-home workforce may have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Garland organization to pick the right technologies and adhere to leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and delivers top business value. Progent offers services that go from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Garland, Texas businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and unified management.
Data Protection Solutions for Teleworkers
The field of Data Protection covers saving and recovering vital data so as to avoid data loss and minimize recovery time in case of storage system problems due to equipment issues, programming glitches, user error, malware, or other causes. Reliable data protection solutions can be especially difficult to architect and maintain in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for telecommuters must cover diverse types of personally owned endpoint devices. Progent can provide fast online help from consultants familiar with a wide array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity plans often envision scenarios that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity specialists can help your company to develop, document and validate a DR/BC plan that addresses the process of switching to telecommuting.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining a productive work-from-home solution for your Garland, Texas company, call
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Catalyst Wi-Fi 6 AP Management Support and Integration
Remote Consulting Catalyst Wi-Fi 6 AP Security
Progent's Cisco Catalyst 9100 Series 802.11ax WAP consultants offer affordable remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.
After Hours Enterprise Project Management Engineers
Project Design Engineers
For enterprise project management support, Progent can provide the services of veteran information technology experts with years of experience in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management skills to assist enterprise clients follow best practices to make sure development or deployment projects are completed on schedule and on budget.
Private Clouds for Small Businesses Consulting
Private Cloud Hosting for Virtual Data Centers Engineers
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's servers in a solution that gives the maximum degree of dependability and scalability and is also simple to move to any data center. Progent's Private Cloud Hosting options are based upon mature virtualization techniques that enable small and midsize businesses with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
24-Hour Specialist Linux Network Monitoring, Nagios and MRTG
Immediate MRTG for Linux Professional
Network monitoring ordinarily consists of tracking a network's resource usage to help uncover throughput backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that work under Linux or UNIX and can be deployed to observe mixed-platform environments where UNIX and Windows coexist. Progent's network support consultants can show you how to take advantage of both these tools to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers assistance with managing and servicing UNIX/Linux and Solaris networks that work with Microsoft-based technology.
Remote Consulting SCCM 2012 Upgrade
24-Hour SCCM 2012 Asset Inventory Technical Consultant
Progent's Microsoft-certified consultants can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device and application management platform or assist you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT needs. In addition, Progent can help you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
After Hours Specialist Microsoft Windows Server 2012 R2
Open Now Microsoft Expert Windows 2012 R2 Network Consulting
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, develop a corporate-wide security strategy, automate network management, assist with creating applications, and build and test a DR/BC plan.
Cisco Firewall Upgrade Support
ASA Setup and Support
Progent's Cisco CCIE-certified networking consultants can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
5520 wireless controller Consultant
2500 Wireless Controller Consulting Services
Cisco's {Catalyst wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by identifying cyber threats and filtering traffic content according to user type and locale. Progent can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's latest wireless controller solutions.
PIX Firewall Migration Onsite Technical Support
Best Online Consulting Cisco PIX Firewall Migration
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent continues to offer consulting support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can in addition help you determine if you should migrate to next generation firewall technology from Cisco. Progent's Cisco technology specialists can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls following industry best practices.
Support and Setup Windows Server 2022 Hotpatching
24x7x365 Windows Server 2022 with Linux Troubleshooting
Progent's certified Windows Server 2022 experts can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Example Application MOM
MOM Case Study
Before Progent's Microsoft Operations Manager solution, network problems were handled reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent is now able to fix system troubles before they becomes critical enough to impact network availability. Thanks to MOM, Progent can deal with incipient problems before clients suspect that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class service continuity, safety and performance.
On-site Support Microsoft SCOM 2012
Configuration SCOM 2012 Fabric Monitoring
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, enhancing and troubleshooting SCOM environments and offer organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.
Ubiquiti Security Gateway Consult
Ubiquiti UniFi Security Gateway Professional
Progent offers fast access to the expertise of seasoned wireless consultants who can assist you to assess the advantages of Ubiquiti UniFi wireless access points for your company and assist you to plan, install, manage, and debug your UniFi wireless network. Progent can also conduct a Wi-Fi site survey to assist you to select, configure, and position UniFi wireless access points for optimal signal coverage and throughput.
Web Application Security Testing Consulting Services
Cybersecurity Assessment Consult
Progent has created special network security service bundles designed to deliver larger enterprises an objective and thorough network security audit from a group of certified security consultants. All Progent's security assessment packages incorporate a collection of services like automated scans from inside and from outside your company firewall, expert interpretation of captured data by accredited security consultants, production of a paper explaining the results, plus an interactive high-level executive summary and an extensive live review for internal network engineers.
SentinelOne Vigilance Respond MDR Integrator Integration Support
24 Hour Professionals SentinelOne Active Security Monitoring
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Network Consultants Office 365 OneNote Integration
Online Consulting Microsoft 365 Word Integration
Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and integrate your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid networks that seamlessly integrate on-premises and cloud resources.
Catalyst Switch IOS XE Technical Consultant
Cisco Certified Experts Catalyst 3850 Switch Remote Technical Support
Progent's Cisco-certified CCIE consultants can help you to configure, manage, upgrade, optimize and troubleshoot Cisco Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and migrate smoothly from legacy switches to current devices.
Online Office 365 Excel Training Small Business Computer Consultant
Microsoft Desktop Apps Instruction installation and Administration
Progent's webinars offer small businesses the cost savings, simplicity, and versatility of online learning plus the effective training methods of experienced instructors who utilize sophisticated technology to simulate real-time, interactive classrooms. Progent can provide webinar education for key desktop software including components of Microsoft Office suite such as Office Excel, Word, Access, and Visio: MS Dynamics accounting and management information solutions such as Microsoft Dynamics GP; plus additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Meraki MR20 Access Point Help and Support
Meraki Outdoor Wi-Fi Access Point IT Consulting
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to assist your organization to plan, configure, manage, optimize, and debug Wi-Fi deployments that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to design and implement hybrid environments that integrate on-premises and cloud-based resources and that deliver easy access, advanced security, unified management, and consistent performance for all your wired and wireless devices.
Endpoint patch management Consultancy
Smartphone patch management Engineer
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24-Hour .NET Visual Basic Programming Company
.NET VBA Developer Firms
If you want to update your production web site, create internal websites for applications such as human resources or worker education, design a powerful web presence for a new venture, or write enterprise-class, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's experts can also help you build and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless connectivity, to run your web solutions.
Hornetsecurity Altaro VM Backup and VMware Remote Support
Altaro VM Backup Encryption Engineer
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also enables cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises consulting services to help you to plan, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
Arkansas Setup Consultancy Services
Computer Network Support Companies Arkansas
Progent's Technical Response Center provides national extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours phone support and remote direct network connection to isolate and resolve network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the most difficult problems to appropriate specialists as required. For urgent problems, the TRC endeavors to answer your call for support within one hour.
SharePoint 2013 eDiscovery Center IT Services
Microsoft Certified Partner SharePoint 2013 Specialist
Progent has been delivering SharePoint support since the first product was published more than two decades ago, and Progent has the breadth and depth of technical knowledge to help businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide whether an in-house, online or hybrid configuration is best suited for your organization; and pick the right version of SharePoint 2013 for your applications. Progent offers comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.
Top Ranked SharePoint Backup and Recovery Online Support
Support SharePoint 2016 Power Query
Progent's Microsoft-certified SharePoint consultants can provide affordable remote and onsite expertise, application development, and debugging support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
SentinelOne Vigilance Respond MDR Integrator Configuration
Engineers SentinelOne Singularity EDR
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Consultant 64-bit Computing
64-bit Computing Consultants
Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a network-wide move to 64-bit server and client operating systems and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the key 32-bit applications that you intend to retain as well as the new 64-bit editions of applications you wish to run.
SQL Server 2012 Monitoring Online Troubleshooting
Microsoft SQL Server 2012 IT Consulting
Progent offers the support of certified engineers and seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to help your business to assess the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your site or at Progent's test lab, plan and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Top Quality Technology Consulting WatchGuard Firebox Firewall
WatchGuard Firebox M290 Firewall Firewall Configuration
Progent provides consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Wi-Fi controllers patch management Professional
Best iPad patch management Consultant Services
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Cisco VPN Consultant Services
Remote Access Consultant Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or mid-size business deploy and support Cisco's security and VPN technology including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your growing business needs. Progent's Cisco-Certified network experts support Cisco's complete line of hardware and software aimed at preventing data theft, virus and worm assaults, DDoS attacks, and other security risks to your information system. Progent can help you deploy Cisco technology to get secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, permissions, and tracking from an easy-to-use Web interface.
24/7/365 System Center 2016 Orchestrator Computer Engineer
After Hours System Center 2016 and VMware Integration Consultant
Microsoft System Center 2016 provides important enhancements for managing hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting team offers world-class online and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate efficiently from a prior version of System Center, or troubleshoot your System Center environment.
HTML programming Consultant
Application Programming Specialist
For assistance writing, improving, or troubleshooting applications for Windows, Linux, or the Web, Progent's expert team of programmers, database designers, and project managers can help ensure you get the project completed on schedule and within your budget. Progent's experienced software programmers offer cost-effective and efficient remote consulting for projects as simple as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical RDBMS applications built on SQL Server ,Oracle, or MySQL.
Co-managed Service Desk Integration Services
Specialist Extended Call Desk
Progent's Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Windows Hyper-V 2016 Security and Compliance Configuration
Hyper-V 2016 Shielded VMs Outsourcing
Windows Hyper-V 2016 utilizes core technologies initially developed for and refined on Azure, one of the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth migration strategy, educate your IT administration and support staff, and provide ongoing consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Shared Helpdesk Support and Setup
Immediate Virtual Helpdesk Technology Consulting
Progent offers several essential types of Contact Center services : Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your clients easy access to a reliable technical group with extensive experience providing phone support and online repair for networks based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive reputation as a solid contributor to company productivity. Progent's target is to resolve and not simply report problems.
Microsoft Teams disaster recovery Consulting Services
Microsoft Teams and Android Consultant Services
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CRM Support Outsourcing
Consulting Services CRM
Microsoft Dynamics Customer Relationship Management helps small companies build profitable customer interactions. Integrated Sales and Customer Service modules enable in-house staff to share data to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to support MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your sales or customer service databases.
Microsoft Exchange Server 2016 Upgrade Planning Engineer
Integration Services Exchange Server 2016 Migration Planning
Progent can assist your business in any and all facets of your migration to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and logs; configuring hardware load balancing for fault-tolerant client access services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Check Point 9000 Quantum Force Firewalls Security Consultants
Largest Check Point Firewalls Cybersecurity Firms
Progent's Check Point Software firewall consultants can help you design, integrate, and manage firewall solutions that rely on Check Point Next Generation firewall appliances and Check Point's subscription-based security services. Progent can also assist you maintain older Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
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