Enlarging your telecommuter workforce can have a significant impact on network architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Glendale organization to pick the appropriate tools and adhere to leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand expertise for getting you past occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Glendale, Arizona businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Data Protection for Remote Workers
Data Protection involves backing up and restoring critical data in order to prevent data loss and reduce recovery time and effort in the event of storage failures resulting from hardware breakdowns, programming hiccups, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially difficult to design and maintain in hybrid networks that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for telecommuters must address multiple types of user-owned endpoint devices. Progent offers quick remote access to experts familiar with a wide array of products for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and includes granular restore and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often envision circumstances that call for a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist your company to develop, document and validate a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Glendale, Arizona organization, call 1-800-993-9400 or visit Contact Progent.