Expanding your remote workforce can have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Glendale organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can help Glendale, Arizona companies to with any facet of creating a high-performing remote work environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.

Data Protection Solutions for Remote Workers
Data Protection involves backing up and recovering critical information so as to prevent data loss and minimize recovery time in case of storage system failures resulting from equipment breakdowns, software hiccups, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially challenging to architect and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for an at-home workforce must address multiple kinds of user-owned endpoints. Progent can provide fast online access to consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate circumstances that call for a rapid changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can assist you to create, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Glendale, Arizona company, phone 1-800-993-9400 or visit Contact Progent.