Glendale Work at Home Employees Configuration Support Services
Data Protection Solutions Consulting and Support Services
Enlarging your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has 20 years of background helping SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Glendale organization to select the appropriate tools and follow best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and delivers top value. Progent offers support services that go from on demand expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Glendale, Arizona businesses to succeed with any facet of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital data so as to prevent data loss and minimize recovery time and effort in case of storage system problems resulting from hardware breakdowns, software glitches, human error, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to architect and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Restore solutions for at-home workers must cover multiple kinds of personally owned endpoints. Progent can provide quick remote help from experts knowledgeable about a wide array of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity consultants can assist you to create, document and validate a DR/BC plan that addresses the process of moving to an at-home workforce.
Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Glendale, Arizona company, call
An index of content::
System Center 2007 Network Consultants
SCOM 2012 Management Packs Remote Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of background planning, implementing, enhancing and repairing Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting support for SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Technology Professional Project Management Test Lab
Professional Business Continuity Testing
Progent's Test and Training Lab located at the QTS Data Center is available for testing mission-critical applications, creating cost-effective migration procedures, evaluating and tuning performance, designing or validating business continuity solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers who lack adequate internal resources to assemble effective pilot environments, the lab cuts capital costs and engineering risk and helps keep critical IT projects on schedule.
MOM Case Study
Operations Manager Case Study
Before Progent's MOM-based solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to ward off network issues before they becomes serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can resolve incipient problems before customers know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small company networks enterprise-class reliability, safety and performance.
Network Intrusion Penetration Testing CISA Certified
CISA Certified Cybersecurity Audit Professionals
The Certified Information Systems Auditor accreditation is an important qualification that represents expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the fields of information systems audit process, information technology governance, network assets and architecture ROI, IT service delivery, protection of data assets, and business continuity preparedness.
Windows Server 2016 Virtual Machine Load Balancing Professional
Windows Server 2016 Cluster Operating System Rolling Upgrade Online Support Services
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help you to take advantage of the many new disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.
Configuration Clustering Windows Server 2008
24 Hour High-Availability Failover Clustered Servers Support
The clustering technology built into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 has been radically re-engineered to streamline the installation, setup, and administration of server clusters that offer improved levels of network availability, protection, performance, and versatility. New or enhanced features include cluster Validation, revamped configuration and deployment, improved cluster management, redesigned cluster infrastructure for maximum uptime, hardened security and quorum models, fewer failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist you evaluate the advantages of Windows clustering, plan and execute an installation, educate your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and produce and test a disaster recovery procedure.
Catalyst 9100 Series AP Management Computer Consultants
Catalyst Wi-Fi 6 AP Configuration Network Consultants
Progent's Cisco-certified Catalyst 802.11ax WAP consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 wireless access points (WAPs).
iCloud On-site Technical Support
Apple Mac Consultant
Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of OS X and Progent can offer expertise with Apple Mac application software. Progent can also help your business with Apple iPhone integration and Apple iPad synchronization, or migrating to iCloud. For computer networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of designing, integrating and supporting a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.
Locky ransomware recovery Consultancy
ransomware removal and restore Specialist
Progent's seasoned ransomware recovery consultants can assist your business to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Windows Server 2016 VM Load Balancing Online Troubleshooting
Help and Support Windows Server 2016 and SCOM
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting to help businesses of any size to design and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Dynamics GP/Great Plains Support Services
24-Hour Specialist Dynamics GP Software
Progent's Microsoft certified experts offer a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting solutions, on the expandable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you are able to purchase only the functions you currently require, with the option to expand users and enlarge capabilities in the future. Progent's Microsoft Dynamics GP Software support experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP/Great Plains.
Top Ranked ProSight DPS ECHO Hybrid Cloud Backup/Recovery Services
ProSight DPS ECHO Cloud Backup Services Support Outsourcing
ProSight Data Protection Services ECHO offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your critical data.
ProSight Spam Filtering Consultant Services
ProSight Email Security Specialists
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your security perimeter.
iPhone Security Online Support Services
Open Now Hyper-V Security Integration Support
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also help you to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.
Mobile Laptop Network Documentation
Telecommuting Software Outsourcing Consultant
Progent's remote access and smartphone synchronization experts can help you to plan and configure connectivity solutions for remote desktop PCs, notebooks, and smartphones so they work tightly with your IT network, allowing your business to improve the efficiency of your remote workers.
Project Management Engineer
Sarbanes Oxley Compliance Engineer
For corporations with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified IT support experts and authorized Cisco network consultants can provide a variety of IT support services including project management, SOX compliance, office relocations, corporate security, network design, on-site or remote branch office support, and troubleshooting for colocation hosting environments. A Progent IT architect can help you design a multi-office network that makes efficient use of co-location services and Internet data centers. Progent's Microsoft Premier consultants can help major corporations plan, deploy and support major rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connectivity solutions that incorporate basic, high-performance, integrated, and wireless networking.
Microsoft Dynamics NAV Application Consultant
24/7/365 Microsoft Dynamics 365 Business Central Applications Consulting
Dynamics 365 Business Central (previously, formerly} called Dynamics NAV and Navision) provides SMBs a single platform for financial management, inventory control, operations, capacity planning, procurement, sales, supply chain, and business reporting. Progent's Dynamics Business Central experts can assist your organization to manage your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, on-premises, or hybrid deployment model.
Online Help Desk IT Consultant
Microsoft Experts On-site Support Online HelpDesk Call Center
The Help Desk Call Center service delivery structure adopted by Progent offers small companies an dependable option to reliance on freelance service individuals by offering extensive expertise shared by multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to top-level experts for handling even the most intractable issues, support consistency and reliability, prompt follow through enforced by veteran support administrators, a choice of easy-to-use ways for requesting support tasks, plus excellent process transparency made possible by trouble ticket tracking and available through a web portal.
Microsoft Windows Consultant Services
Windows 8.1 Upgrade Specialists
Windows 8.1 is designed to power computers ranging from smartphones and slates to power-user desktops. A wealth of innovative features, including touch screen support and iconic live tiles GUI, provide a broad selection of advantages for organizations who understand how to put them to work. Progent's Windows experts can help get your organization up the learning curve with Windows 8.1 and make sure you gain significant business value from the operating system's various new and enhanced technologies.
Risk Assessment Network Consultants
Open Now CRISC Certified Risk Monitoring Computer Consulting
Progent's disaster recovery planning and business continuity professionals can show you how to create a disaster recovery plan to prepare for an IT system catastrophe. Progent can help you define a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you build an affordable, fault-tolerant network architecture that takes into account reliability issues covering a broad array of infrastructure technologies and procedures.
Windows Server 2022 PowerShell IT Consulting
Windows Server 2022 Kubernetes Containers Support Services
Progent's certified Windows Server 2022 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid model that combines cloud-based Windows Server Online with an on-site installation of Windows Server 2022.
IT Consulting Meraki MR52 Access Point
Meraki 802.11ac AP Help and Support
Progent's Meraki Wi-Fi access point experts provide online and on-premises support to assist businesses of any size to plan, install, maintain, expand or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, performance, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or computing device.
Remote Support Microsoft System Center Operations Manager
System Center MOM Consultant
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help you to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to remediate serious issues uncovered by SCOM 2012.
Juniper SA4500 SSL VPN Security Team
Juniper SA6500 SSL VPN Security Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
After Hours Small Business Server Support Cisco Switch
After Hours Cisco Architecture Computer Network Firms
Progent can help your organization to deploy Cisco's networking technology to create a robust foundation for your onsite, private cloud, or hybrid-cloud data center and improve operations in key areas including compute and storage utilization, security and compliance, versatility, availability, and disaster recovery.
SUS Consult
Top Rated Microsoft Software Update Services Support Services
Microsoft Windows Server Update Services enables IT administrators to deploy and monitor the most recent Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft SUS, network support staff can fully and easily manage the installation of updates that are published via Microsoft Update to servers and workstations in a company. Progent can assist you with technical details of the initial configuration of Microsoft Windows Server Update Services such as designing the Microsoft Software Update Services deployment, setting up user's workstations, defining the Group Policy settings, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
Expert Microsoft Certified Windows Server 2008 R2 Information Technology Consulting
Windows 2008 R2 Engineer
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and flexibility that accelerate productivity of on-site, remote, and mobile users. Progent's network experts can provide cost-effective online engineering, troubleshooting, and training services to help you to plan, execute, and manage Windows Server 2008 R2 to add substantial business value to your network.
Cisco switch patch management Engineers
VoIP phones patch management Consultant
Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.
Exchange 2003 Server Upgrade Network Engineer
Onsite Technical Support Microsoft Exchange 2003
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that minimizes productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 help, repair, and consulting services include assistance with the configuration of third-party enhancements of Exchange 2003 Server that are in keeping with your business goals.
Juniper J6350 Router Cybersecurity Firm
Juniper J Series Gateway Security Consultancies
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
IT Consulting Multi-factor Authentication
24 Hour Multi-factor Authentication Online Support
Progent's Duo service plans utilize Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.
Dynamics GP/Great Plains Features Support and Integration
Dynamics GP/Great Plains IT Services
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool based, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains line, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to install and integrate, and with its modular approach you can license only the capability you currently require, with the ability to add clients and enlarge functionality in the future. Progent's Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.
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