Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Irving company to pick the right technologies and adhere to best practices in building and operating a secure virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you past challenging technical bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Irving, Texas businesses to with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and centralized management.

Data Protection for Remote Workers
Data Protection involves saving and restoring vital data so as to avoid data loss and minimize restoration time in the event of storage system problems due to equipment breakdowns, programming hiccups, human mistakes, malware, or any other reason. Reliable data protection solutions can be particularly difficult to design and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for an at-home workforce must address diverse kinds of personally owned endpoints. Progent offers quick online help from consultants familiar with a wide array of products for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies often envision scenarios that call for a temporary switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist your company to produce, document and test a DR/BC plan that includes the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Irving, Texas organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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  • Automated Server Management IT Consultants
    Best ProSight Remote Server Management Support and Setup

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating at peak levels by tracking the state of vital devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so all looming issues can be resolved before they have a chance to disrupt productivity.

  • Top Ranked virtual desktop delivery Consultancy Citrix FlexCast Integration Services

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    Microsoft Office 2000 Small Business Computer Consulting Firms

    Progentís computer outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn integration problems, and creating a comprehensive security strategy. Progent can help you enhance network availability and performance via non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs assessment, resource identification, BOM production, vendor qualification, procurement coordination, and professional documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Microsoft Office.

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  • Microsoft Lync Presence Consultant
    Microsoft Lync Presence Specialists

    Progent's consultants can help your company to assess the benefits of Microsoft Lync Server 2010 for your business and can help you to design and execute a rollout of Microsoft Lync Server that centralizes the administration of Instant Messaging and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent's consultant's can in addition help you to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how to use Lync Server to improve the collaborative functions of MS Office programs, and provide training and continuing support for Microsoft Lync and other Microsoft technologies.

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  • System Center 2016 Virtual Machine Manager Integration Services
    SCCM 2016 Integration

    Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, expand or tune an existing one, migrate smoothly from a prior release of System Center, or troubleshoot your System Center environment.

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    Microsoft Dynamics GP ERP Remote Technical Support

    important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the components you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and offer a highly interconnected environment, enhanced reporting services that allow you to track all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to enable access to business data, the capability to integrate information from almost any db software or desktop software into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP support professionals to show you how to turn the powerful features of Dynamics GP/Great Plains business accounting software into a productive business solution.

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  • Microsoft Certified Small Business Networking Consultants
    Information Technology Support Mid-size Office

    Progent provides IT support for medium size companies with 100 to 250 network users. The mid-size company or office has typically been an overlooked segment of the market for IT support expertise. The cost structures and service delivery practices of large third-party service organizations make them too costly for the ordinary small business or small medium business (SMB), which commonly relies on a minimal information technology budget with which to maintain an information system whose complexity and capability are frequently comparable to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level support from certified, world-class consultants with background in a broad array of small business technologies. If your mid-sized company or small business is searching for levels of network support needed for a mid-size organization without budgeting big-company prices, you need Progent.

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    Consultant Exchange Migration

    Progent's Microsoft and Cisco-certified network experts can help your organization to assess the value of Microsoft Exchange 2010 for your business and can help you to plan and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide quick payback by increasing your productivity, cutting the cost of equipment and support, streamlining administration, and consolidating your vital communications technologies.

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  • SCCM Primary Site Support Outsourcing
    SCCM Hybrid Integration Engineer

    Configuration Manager automates application and device deployment and updating, centralizes compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, allows secure self service, and delivers a single control mechanism for administering mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist you with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.


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