Enlarging your telecommuter workforce can have a major impact on network infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Irving organization to pick the right technologies and follow leading practices in building and operating a safe virtual ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers support services ranging from as-needed guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Irving, Texas businesses to with any aspect of creating a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.

Data Protection Solutions for At-Home Workers
The field of Data Protection involves saving and recovering critical information in order to avoid data loss and reduce restoration time and effort in case of storage problems resulting from hardware breakdowns, software hiccups, human mistakes, cyber attack, or other causes. Dependable data protection strategies can be particularly challenging to architect and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must cover multiple types of personally owned endpoint devices. Progent can provide fast online access to experts familiar with a broad range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes granular recovery and unified management.
  • Disaster Recovery/Business Continuity strategies typically anticipate circumstances that require a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity consultants can help your company to produce, document and validate a DR/BC plan that includes the process of switching to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Irving, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.