Long Beach Remote Workers Configuration Consulting and Support
Data Protection Solutions Consulting Services
Enlarging your remote workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support work-from-home employees. Progent can assist your Long Beach company to select the right tools and adhere to leading practices in creating and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Long Beach, California companies to succeed with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
Data Protection Solutions for Teleworkers
The field of Data Protection covers backing up and recovering critical data so as to prevent data loss and reduce restoration time and effort in case of storage problems due to equipment issues, software hiccups, operator error, malware, or any other reason. Dependable data protection solutions can be especially difficult to architect and maintain in hybrid networks that incorporate local data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for at-home workers must cover diverse types of personally owned endpoint devices. Progent offers fast online help from consultants familiar with a wide array of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Popular backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that call for a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your business to develop, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter environment for your Long Beach, California business, phone
An index of content::
Help Desk Sharing Professionals
Shared Service Desk Remote Technical Support
Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve complex issues.
Shared Network Support Help Desk On-site Technical Support
Co-managed Call Center Consulting Services
Progent's Microsoft and Cisco certified Consultants provide three service programs to help mid-size and large companies develop a cost-effective and successful in-house Network Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses sift through the various top level Help Desk software packages available and determine what packages may be too costly, lack critical features, or align badly with your organization's corporate culture. Progent also provides temporary staffing for businesses who want to reinforce their internal Help Desk staff for special tasks or to substitute for absent or indisposed personnel.
Specialists Network Security
Network Security Consultant
Progent provides expertise for security evaluation utilities such as Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to uncover possible security problems. Progent has broad knowledge of security auditing tools and can help you to make sense of testing reports and react appropriately. Progent can help you build protection into your company processes, install auditing applications, define and implement a secure network architecture, and recommend procedures to optimize the security of your network. Progent's security engineers are available to help you set up a firewall, implement safe remote connectivity to email and business applications, and integrate VPN. Progent's qualified security engineers can also validate the protection of web applications and can conduct comprehensive security tests of company-wide security to validate your organization's compliance with recognized international security standards including HIPAA, NIST, and ISO 17799.
Microsoft Messenger for Mac Technology Consulting Services
Support and Integration Word for Mac
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac consultants can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Apple Macintosh and Windows platforms and can provide service for networks that mix Mac with Windows computers with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Consult CISM Certified Cybersecurity Management
CISM Certified Cybersecurity Management Consult
Progent can provide the services of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization defines the core capabilities and global standards of performance that information security professionals are expected to learn. CISM provides business management the assurance that those who have qualified for their CISM certification possess the background and capability to provide effective security administration and consulting consulting.
Immediate Microsoft Exchange Server Migration Engineer
Microsoft Exchange 2010 Migration Technology Professional
Progent's Microsoft and Cisco-certified consulting experts can help you to determine the benefits of Microsoft Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer fast ROI by improving your workers' efficiency, cutting the cost of equipment and service, simplifying management, and integrating your key communications platforms.
VMware Data Recovery Professionals
Top Ranked Services Time Machine Backup
Progent offers economical remote support from consultants with expertise in a broad range of products and services that provide solutions for protecting Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent can provide expertise for all major backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist your company to deploy, upgrade, or troubleshoot backup/restore solutions for a variety of architectures including on-premises, edge to datacenter, cloud, or hybrid.
Les Kent has a 35-year track record of successful network integration, corporate management, marketing, and operations. He has shown a talent for developing elegant IT solutions during his time as as a network designer, application developer, project manager, deployment expert, and problem solver for small companies, start-ups, and major corporations.
Active Directory IT Consultant
Windows 2008 Active Directory IT Services
Microsoft Windows Active Directory requires significant hands-on experience to integrate efficiently across an enterprise. Progent’s Microsoft Certified consultants are skilled in designing, deploying, and maintaining complex Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in production Active Directory systems, and fixing failed installations of AD and AD-associated applications.
UNIX, Windows Professionals
UNIX with Windows Computer Consultant
Progent's UNIX family consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent offers your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft coexistence by integrating Microsoft Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
24/7 Mac Email client for Exchange Setup and Support
Online Help macOS and Exchange
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can collaborate, enabling Mac users to get and send messages, search the Exchange global address list, copy addresses, sync up appointments, and invite people to meetings with your Exchange account. Progent will make sure that your Microsoft Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage education.
Microsoft Windows Troubleshoot
Top Rated Microsoft Office XP Information Technology Consultant
Progent’s IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it includes designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT technical services can reduce costs and eliminate risks, allowing network service expenses to grow in a more moderate and manageable manner than is feasible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust system foundation for your critical business software powered by Windows such as Microsoft Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Award Winning WatchGuard Firebox M4600 Firewall Cybersecurity Contractors
Cybersecurity Firm WatchGuard Firebox T35 Firewall
Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and maintain a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Desktop Update Automation Computer Consultancy Firm
Support Group Intune Mobile Device Managemnet
Progent's network consultants can assist you to automate desktop PC change and update deployment by delivering expertise with management solutions that include Microsoft System Center Configuration Manager 2007, Systems Management Server, and WSUS.
Apple iCloud Remote Support Services
Emergency Apple iPhone Support
Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac co-existence with Windows environments, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can help clients to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad synchronization, or migrating to iCloud services. For computer networks based exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, integrating and maintaining a network environment that is available, secure, efficient and able to achieve your organization's objectives.
BlackBerry Smartphone Computer Consultants
Online Technical Support BlackBerry Wireless
Progent can provide the expertise of RIM BlackBerry-premier engineers who can help small companies to plan, administer, and troubleshoot BlackBerry technology economically and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote support model, provides small and mid-size businesses an efficient option for integrating BlackBerry devices and software seamlessly into their information network.
Cisco PIX to ASA upgrade Technology Consulting
CCNP Expert Certified ASA and PIX Firewall Configuration
Progent’s experienced Cisco IT security consultants provide expert PIX and ASA Firewall consulting services including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX Firewall and ASA Firewalls offer advanced security, performance, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform, minimizing common OS-specific security holes.
Professionals Polycom ATX Telepresence
Video Conferencing Troubleshooting
Progent offers the services of an accredited engineer with an extensive background integrating products from the major video conferencing/telepresence providers such as Cisco, Polycom, and LifeSize and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your investment and optimizes the business value of your information system. Progent can also provide the expertise of network infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a communications network that delivers the performance, reliability, security, and expandability you need to support your telepresence environment.
SQL Server Analysis Services Network Consultant
Microsoft Denali Technical Consultant
Progent can provide the expertise of certified consultants and experienced database application developers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and data security consultants to help your business to assess the likely advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
System Center 2016 Business Continuity Setup and Support
System Center 2016 Migration Online Support
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that provides the performance and availability required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to fix serious issues uncovered by System Center 2012 Operations Manager.
Lync Server 2013 Reverse Proxy Server Consultants
Specialists Microsoft Lync Presence
Progent's Microsoft consultants can help you to evaluate the value of Lync Server for your environment and can help you to design and execute a rollout of Microsoft Lync Server 2010 that unifies the management of Instant Messaging and Presence and improves the productivity of your office employees, telecommuters, and smartphone users. Progent can also assist your company to perform a smooth migration to Lync Server 2010 from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server 2010 with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office programs, and offer online seminars and ongoing technical support for Microsoft Lync Server and other Microsoft platforms.
Computer Support Firms Microsoft Solutions Framework Project Methodology
Support Organizations Microsoft Consulting Best Practices
Progent’s staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on industry background, at the front lines of IT support, performing a wide variety of IT tasks for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices that are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This ensures that you get not just world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to resolve actual network problems rapidly.
Microsoft Web Apps for Mac Online Technical Support
Urgent Microsoft VBA for Mac Support and Integration
Microsoft Mac Office allows Mac users to run the world's most popular business programs. Progent's Apple-certified Mac experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows-powered computers so that Macintosh users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with colleagues who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for environments that combine Apple Macintosh with Microsoft Windows systems with complete resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.
Cisco VoIP Phones and Unified Communications Online Support Services
Cisco Certified Experts IP-PBX Technical Consultant
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's consultants can also assist your organization to integrate your IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM apps like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Small Business Access Points Consultants
IT Consultant Small Business 500 AP
Progent's Cisco-certified wireless integration consulting experts can help organizations to configure, manage, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Software Recovery Commerce Server
24 Hour Microsoft Certified Partner Windows Server 2008 Outsourcing Company
Progent's Microsoft-certified consultants can provide network support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting professionals can show you how to plan, deploy, maintain and manage the entire suite of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Top Quality Part-Time CIO Online Support
Part-Time CIO Integration
Progent can provide the part-time services of a veteran CIO who can provide strategic direction to help you select and maintain network technology to match your current needs and that can be a solid foundation for your growth. Progent's part-time or temporary CIO services provide financial leverage to companies who want to maximize the impact of their network investment but who are without the budget or unwilling to take on one more high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a broad range and business software, Progent is in a unique position to provide objective advice as well as expert technical support for creating information systems that fit the particular needs of your business.
WLAN Site Survey Technical Support
Remote Wireless Site Survey Technical Consultant
Progent’s Wireless Site Survey assists you to plan and implement a Wi-Fi WLAN customized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, QoS, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.
Sun Solaris Onsite Technical Support
Solaris Online Technical Support
If your company network mixes Solaris platforms with MS Windows, Progent can help you to incorporate your servers into a cohesive environment that permits all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence assistance services feature IT architecture configuration and support, consulting for Windows services for UNIX, online server monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
Fedora Linux On-site Technical Support
Mandrake Linux Consult
If your company is developing UNIX or Linux applications on a network that has Windows-based processors, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your field of strategic expertise while avoiding the constant distraction of maintaining your company information system. By using smart server monitoring and by delivering remote and in-person assistance when your business needs it, Progent offers an economical way for maintaining an information network that provides excellent reliability, security, and performance. Progent's Linux developer assistance offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-premises service and repair, network monitoring services, and Contact Center support.
Immediate Azure hybrid cloud integration Engineer
Azure Planning Consultant Services
Progent can assist small companies to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Microsoft Azure includes a wealth of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and make sure you avoid the typical mistakes small organizations make when moving to the cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android handhelds.
DoubleTake Carbonite Software Backup Computer Consulting
24-7 Double Take Replication Manager Consulting Services
DoubleTake/Carbonite Software offers a family of products intended to deliver small and midsize companies a range of cost-effective alternatives for backing up and restoring vital applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds incorporating DoubleTake/Carbonite products into small company information networks to create an advanced state of fault tolerance and disaster recovery readiness at an affordable price.
VMware vRealize Orchestrator vRO Professionals
Remote VMware Specialist
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent offers advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent has in-depth understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite used for administering private and hybrid cloud solutions that deliver maximum availability, fault tolerance, and application mobility.
ASA Firewalls Remote Support Services
Troubleshooting ASA Firewall with Firepower
Progent’s Cisco-Premier network consultants provide experienced PIX Firewall support services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure access services. Extending from compact, easy-to-install desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy level of security, speed and reliability for business environments of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible management tools. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Data Center Colocation Support and Setup
Colocation Center Migration Technical Support
Colocation sites make it possible for businesses to share world-class data centers for hosting computer hardware that runs vital applications. Progent's Microsoft and Cisco certified IT experts can help your company with all facets of your colocation strategy including selecting and moving to a colo site, creating network topology, defining hardware, on-premises and remote maintenance, setting up online system administration, and training your IT personnel.
Wave 2 WiFi Help and Support
Wireless Link On-site Technical Support
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to configure, manage and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
CRISC Risk and Information Systems Control Specialists
CRISC Certified Risk and Information Systems Control Consultant
Progent can provide the guidance of a CRISC-certified risk management expert to help you to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
System Center 2016 Service Manager Online Support Services
System Center 2016 and Exchange Integration IT Consulting
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing Microsoft SCOM environments and offer companies of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Windows and UNIX Specialist
UNIX with Windows Online Technical Support
Progent can help your business to design and implement an efficient migration from a UNIX-based IT system to a network powered by Windows and capable of supporting Microsoft's powerful office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your information and reduce business disruption by developing an effective transition plan that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing environment, migration strategy and testing, Exchange migration services, information and application software porting, and processor and media transition and economization.
Exchange Server Remote Support Services
Microsoft Exchange Specialists
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and maintaining email systems for clients in the and throughout the United States. Progent offers economical Microsoft Exchange Servers consulting services to make sure that your email environment offers protection, service continuity, easy connectivity for remote and mobile users, efficient management utilities, and productive integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007, Exchange 2003 Server, and Exchange 2K. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 or MS Exchange 2013 Server.
Office Word VBA Development
Technology Professional Office Word 2010
Progent's Office Word and Office 365 Word experts can provide a broad range of economical online support services to help you to manage your existing Microsoft Word solution or assist you to move to a current release of Office Word. Support offered by Progent's Word experts include VBA programming, identifying and resolving compatibility issues between different releases of Word, interfacing Office Word with different Microsoft Office applications such as Excel and Microsoft Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training customized for individuals or groups.
Top Quality 8800 Series IP Phone Information Technology Consulting
IP Telephony Onsite Technical Support
Progent's Cisco VoIP phone and video IP phone experts can help you to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also assist your organization to integrate your IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
SharePoint 2016 Visio Services Online Technical Support
SharePoint Server 2016 Professionals
Progent's Microsoft-certified SharePoint consultants offer affordable online and on-premises expertise, software development, and troubleshooting support for organizations of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
SonicWall NSA 2650 Firewall Cybersecurity Firms
SonicWall NSA Firewall Firewall Setup
Progent's SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security plan and build protection into your corporate processes.
Meraki Traffic Shaping Network Consulting
Meraki MR66 Access Point IT Consultants
Progent's Cisco-certified wireless networking experts offer online and on-premises consulting and support services to assist your organization to design, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also help your organization to plan and implement hybrid environments that combine on-premises and cloud-based services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent operation for all your mobile and desktop endpoints.
Infor SyteLine CloudSuite Job Costing Consultants
Infor SyteLine CloudSuite General Ledger Consultant Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that embodies more than a quarter century of background assisting manufacturing and service companies to manage complex supply chains and streamline key processes to bring products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with more than 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or onsite consulting that spans from occasional advice to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Amazon AWS integration, training, and DBA services.
Support Monitoring and Reporting
Operations Manager Online Support Services
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and availability required to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to assist you to fix critical issues detected by SCOM 2012.
Firewall and VPN Forensics Services
Firewall Setup Intrusion Protection Systems
Progent provides small and mid-size businesses expert support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security strategy and choose the right products from multiple vendors to support your security goals while sticking within your budget limits.
Online Help microsoft system center 2016 operations manager
Microsoft Expert scom 2016 NetApp SAN storage integration Outsourcing
Microsoft System Center 2016 Operations Manager helps to ensure consistent performance and maximum availability for critical applications by offering unified, cross-platform monitoring of IT infrastructure installed throughout on-premises systems and private and public clouds. Progent's SCOM consulting team can provide advanced online and onsite support to help businesses of all sizes to design, integrate, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can assist you to move to SCOM 2016 from older versions of Operations Manager or from different monitoring products, or combine multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
Mandriva Linux Services
Debian Linux Specialist
If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the continual distraction of managing your business network. By using automated network monitoring and by providing remote and in-person assistance when your company needs it, Progent represents an affordable way for supporting an information system that provides excellent availability, security, and performance. Progent's Linux developer support services feature comprehensive network support outsourcing, virtual server infrastructure, online and on-site support and repair, proactive network monitoring, and Help Desk Call Center services.
SCOPIA Video Conferencing Technology Professional
Cisco Video Conferencing Engineers
Progent offers the services of a certified engineer with an extensive background integrating products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, expand, or maintain a video conferencing solution that preserves your investment and optimizes the business value of your IT network. Progent can also provide the services of network infrastructure engineers who can assist companies of all sizes to create and maintain a network that provides the speed, reliability, protection, and scalability you need to accommodate your telepresence environment.
Consultant 24x7 HelpDesk
Online Help Desk Remote Technical Support
The Help Desk support delivery model used by Progent gives small and midsize organizations an effective option to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple engineering groups, optional round-the-clock availability of urgent assistance, fast escalation to world-class engineers for solving even the most difficult issues, service consistency and dependability, quick follow-up overseen by veteran service administrators, a choice of convenient techniques for requesting support jobs, plus excellent progress visibility made possible by ticket tracking and accessible via a web portal.
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