Enlarging your at-home workforce can have a significant effect on IT architecture, security, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, configure, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Memphis company to select the appropriate tools and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers support services ranging from on demand expertise for getting you past challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Memphis, Tennessee companies to with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information so as to avoid data loss and reduce restoration time and effort in case of storage system failures resulting from hardware issues, software glitches, user error, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to architect and manage in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must address multiple kinds of personally owned endpoints. Progent can provide quick remote help from experts familiar with a broad array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes fine-grained restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that call for a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help you to create, document and validate a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Memphis, Tennessee organization, call 1-800-993-9400 or go to Contact Progent.