Expanding your telecommuter workforce can have a significant impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Memphis organization to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for getting you over challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can help Memphis, Tennessee businesses to with any facet of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and recovering vital data in order to avoid data loss and reduce recovery time and effort in the event of storage system failures resulting from equipment issues, programming hiccups, operator error, malware, or other causes. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid networks that combine private data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for telecommuters must address multiple kinds of user-owned endpoints. Progent can provide quick remote access to consultants knowledgeable about a broad array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and features fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a rapid changeover to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning specialists can help your company to create, document and validate a DR/BC plan that addresses the logistics of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Memphis, Tennessee company, phone 1-800-993-9400 or visit Contact Progent.