Enlarging your telecommuter workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Memphis organization to pick the right technologies and follow leading practices in building and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services that go from as-needed guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Memphis, Tennessee organizations to succeed with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and unified management.

Data Protection for Remote Workers
Data Protection covers saving and recovering critical information in order to avoid data loss and reduce recovery time in the event of storage problems due to equipment breakdowns, software hiccups, human mistakes, malware, or other causes. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for remote workers must cover multiple types of personally owned endpoints. Progent offers quick online help from experts knowledgeable about a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Popular backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and includes fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that require a temporary switch to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your business to produce, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Memphis, Tennessee company, call 1-800-993-9400 or visit Contact Progent.