Expanding your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and company workflows. Progent has two decades of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Mission Viejo organization to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns top business value. Progent can provide services ranging from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Mission Viejo, California companies to succeed with any facet of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and centralized management.

Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital data so as to avoid data loss and minimize restoration time in the event of storage failures resulting from hardware issues, software hiccups, user mistakes, malware, or any other reason. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for at-home workers must address multiple types of user-owned endpoints. Progent offers fast remote access to consultants familiar with a wide range of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and handhelds. Popular backup/recovery solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a rapid changeover to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity consultants can help your business to create, document and test a DR/BC plan that includes the process of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Mission Viejo, California company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    With Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full advantages of adding intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your IT network highly available to accommodate real-time needs, scalable to facilitate growth, secure enough to protect confidential information, and capable of differentiating and managing all traffic to streamline system performance. Progent's Cisco certified consultants can show you how to select and integrate Cisco Catalyst switches appropriate for your company. Also, Progent's CISM and CISA certified security specialists can help you create a strategic security plan and set up Cisco switches so they help support your security policies. Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 switches.

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    Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing wireless availability with rapid auto-failover, and strengthening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest wireless controller technology.

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    The current Cisco ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent can assist small and mid-size organizations to set up VoIP platforms to give their telecommuters the advantage of transparent extensions of the corporate phone infrastructure.

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    Progentís non-stop interoffice connectivity and 24x7 system infrastructure engineers can help small businesses achieve non-stop Interoffice connectivity through redundant networks with transparent failover. Progentís CCIE engineers can plan and implement fault tolerant Inter-office connections supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

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    Progent's Microsoft consultants can provide advanced expertise in deploying, managing and troubleshooting all versions of Microsoft Project Server and can deliver a broad range of cost-effective online consulting services based on industry best practices to help businesses of any size to get all the advantages of this powerful platform. Support services available from Progent include solution planning, software configuration and migration, setting up secure collaboration among local and offsite users, network optimization, and customized online training classes.

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    Progent's Microsoft-certified Windows Server 2003 consultants offer computer support and IT consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 migration, integration, update, and maintenance offerings include system design, deployment, project management, in-person and off-site network support and troubleshooting, Call Center services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.

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    Progent's Microsoft-certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and set up SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Progent's Check Point Software consultants can show you how to choose and configure Check Point Firewall software and appliances powered by Check Point Software's security platform to offer an affordable and effective security defense for your corporate network. Progent can also help you configure other Check Point products such as ZoneAlarm and Check Point UTM-1 appliances with security products from other vendors and provide a central stop for on-going network support, administration, education, and design services.

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    Progent offers small and medium-size organizations overflow or fully outsourced Help Desk call center services for telecommuters.

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    Progent can provide affordable online and onsite support to assist companies of any size to migrate any portion of their core IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.

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