Enlarging your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Monterrey organization to pick the right tools and follow best practices in building and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent offers services ranging from as-needed guidance for getting you past occasional technical bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Monterrey, Nuevo León companies to with any facet of building a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Data Protection for Teleworkers
The field of Data Protection covers backing up and restoring vital information in order to avoid data loss and minimize restoration time and effort in the event of storage system failures resulting from equipment issues, programming glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid environments that combine private data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for an at-home workforce must cover diverse types of user-owned endpoints. Progent can provide fast remote access to experts familiar with a wide array of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and includes granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision scenarios that require a quick changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can assist your company to develop, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Monterrey, Nuevo León company, call 1-800-993-9400 or visit Contact Progent.