Expanding your remote workforce can have a major impact on network infrastructure, security, and company processes. Progent has two decades of background assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Monterrey company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum value. Progent offers support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can help Monterrey, Nuevo León organizations to with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Data Protection for Remote Workers
Data Protection involves saving and restoring vital data in order to prevent data loss and reduce restoration time and effort in case of storage system problems resulting from equipment issues, programming glitches, user error, malware, or any other reason. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for at-home workers must address diverse types of personally owned endpoints. Progent can provide quick online access to experts knowledgeable about a broad range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist you to create, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Monterrey, Nuevo León organization, phone 1-800-993-9400 or refer to Contact Progent.