Newark At Home Workers Solutions Consultants
Backup/Recovery Technology Consulting Experts
Expanding your remote workforce can have a significant effect on IT architecture, security, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Newark company to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that facilitates collaboration and returns top value. Progent can provide support services ranging from as-needed expertise for getting you over challenging IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can assist Newark, New Jersey businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, cybersecurity, data protection solutions, and streamlined management.
Data Protection for At-Home Workers
The field of Data Protection covers backing up and recovering vital information so as to prevent data loss and minimize restoration time in case of storage failures due to equipment breakdowns, programming glitches, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially difficult to architect and manage in hybrid environments that combine in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for at-home workers must cover multiple types of personally owned endpoint devices. Progent can provide quick online access to consultants familiar with a broad array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud storage and features granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly envision scenarios that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity consultants can help your business to create, document and validate a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Newark, New Jersey organization, call
An index of content::
scom 2016 management servers Setup and Support
operations manage 2016 Help and Support
Microsoft System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for key workloads by offering centralized, mixed-platform monitoring of IT infrastructure installed throughout on-premises systems and cloud environments. Progent's consulting group offers advanced online and onsite support to assist businesses of any size to design, integrate, optimize, enhance and troubleshoot SCOM 2016 solutions. Progent can assist you to move to SCOM 2016 from older releases or from different monitoring platforms, or integrate a variety of monitoring systems into a unified infrastructure management solution. Progent can also help you expand your SCOM 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Co-managed Service Desk On-site Technical Support
Call Center Sharing Remote Support
Progent's Standard Help Desk Services offer a complete service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are provided at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex problems.
Technical Support ProSight Endpoint Protection
ProSight Behavior-based Virus Detection Consulting Services
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to address the entire threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Exchange Server 2007 Professional
Microsoft Exchange Remote Technical Support
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 support, repair, and consulting offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Computer Consultants Online Wireless Site Survey
Online Support Services WLAN Site Survey
Progent's wireless site survey services help you to design, install and debug a Wi-Fi network optimized for your facilities, providing your business a wireless solution that delivers the reception, speed, capacity, QoS, security, and roaming capability your business needs. Wireless survey services from Progent include remote predictive modeling for planning a wireless LAN and onsite survey services for validating, optimizing, and debugging an operational wireless LAN.
Consultancy External Security Scan
Network Security Scan Specialist
Progent offers two low-cost service packages designed to allow small businesses to receive an impartial network security evaluation from a certified security consultant. With Progent's External Security Inventory Scan, a security expert administers an extensive examination of your network from beyond your firewalled perimeter to uncover potential weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized computer within your firewall to evaluate vulnerabilities to inside attacks. The two security inventory packages are set up and executed from a protected remote site.
Cisco Firesight Management On-site Support
Technical Consultant ASA Firepower
Progent's Cisco-certified CCIE network experts can assist your company to manage your current PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, administer and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Install Access to External Support Databases
IT Service Providers Microsoft Solutions Framework Project Methodology
Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of real-world professional experience, at the forefront of IT support, performing a wide variety of IT tasks for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support personnel. This guarantees that you get not just expert IT capability, but also a consultant with proven methods for using computer knowledge to repair actual IT problems rapidly.
Information Systems Security Architecture Professional (ISSAP) Information Systems Firms
Migrations CCIE Voice
Progent provides clients access to engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that customers deserve to know that their computer service professionals have formal training as well as extensive practical backgrounds so that Progent's customers can use Progent's service with trust. In many cases, vendor credentials like the CCIE confers priority for substantially better vendor support than is available to uncertified consultants, enabling Progent to deliver customers a better level of IT service. In other cases, major credentials such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the services of accredited IT experts.
Remote Support Microsoft Software Update Services
Microsoft SUS Engineers
Microsoft WSUS enables IT managers to install and track the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, IT personnel can fully and effortlessly manage the installation of updates that are published through Microsoft Update to servers and desktops in a company. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as designing the Microsoft Windows Server Update Services deployment, setting up client's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container appropriate for your system environment.
Firewall and VPN Network Security Auditing
Fortinet Security Team
Progent offers small and mid-size organizations expert support for Intrusion Protection products and IPsec VPN technology from major firewall and VPN security companies such as Check Point Software, Juniper, and SonicWall. Progent can show you how to design a detailed security plan and choose appropriate products from multiple suppliers to support your security objectives while staying within your spending restraints.
Remote Network Monitoring IT Consultant
Technical Consultant Operations Manager
Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as economical services designed to help you to detect and fix a an array of IT network problems before they can disrupt productivity.
MySQL database Upgrading
Consulting MySQL migration
Progent offers cost-effective remote access to an Oracle MySQL RDBMS administrator or application programmer and can assist organizations of all sizes to integrate and maintain MySQL within a robust network environment that provides high levels of performance, expandability, and protection. Progent also has experience helping businesses migrate applications from Oracle to MySQL.
Oracle 10g Support and Setup
Cisco Certified Oracle 11g Upgrade Help
Progent can provide affordable remote access to an authorized Oracle database administration expert or an Oracle software programmer. Progent can provide advanced database administration services for all versions of Oracle including 10g and 11g and can also assist you to design, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also can provide support for Data Guard replication technologies and ASM file/volume manager.
Specialists Proxim
Wireless Network Setup and Support
Progent’s wireless consultants can help small companies plan, choose, pilot, deploy and support secure building-to-building wireless bridging products that integrate transparently into your existing network while providing a degree of protection that matches or excels wireline interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can show you how to select and install the wireless connectivity technology that match your business requirements.
Integration Support Wi-Fi VoIP phone integration
Top wireless VoIP phone and Aironet APs Engineer
Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and debug Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
Tracking Service Costs Online Help
Service Reporting Computer Engineer
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small support firms who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support documentation sent by every staff member to each client. The practice of detailing and organizing service records results in more effective service and avoids a slew of typical problems such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
Biggest Voice Over IP Computer Engineer
7900 Series IP Phone Specialists
Progent's Cisco certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
Macintosh Virus Protection Consultant
Top Mac Security On-site Support
Progent's certified security staff can help you secure your Mac environment through professional support offerings such as running security audits, recovery from virus and worm attacks, configuring firewalls, implementing secure remote and mobile access, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the particular objectives of your corporate information system.
OS X and Exchange IT Services
Microsoft Outlook for Mac Information Technology Consulting
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft certified consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users can work closely with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and transmit messages, search the GAL, copy addresses, sync up calendars, and invite people to meetings via your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized onsite Entourage training.
Catalyst 802.11ax AP Remote Troubleshooting
Immediate Catalyst Wi-Fi 6 AP Planning Integration Services
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts offer economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Dynamics GP/Great Plains Engineer
Microsoft GP/Great Plains IT Consultants
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management and analytics solution that integrates data and operations across your company, interfaces easily with other applications, and connects workers, customers and suppliers regardless of time or location. Designed for small to mid-size companies, MS Dynamics GP 2010 and Dynamics GP Version 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, protected computer and network environment to support Microsoft Great Plains, and can provide expert Great Plains professionals to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
ISA 2004 Firewall IT Consultants
ISA 2004 Configuration
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds creating corporate security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business plan and deploy a configuration of Microsoft ISA Server 2004 that supports your IT security needs without restricting your productivity.
Exchange Server 2003 Support Services
Microsoft Exchange 2003 Upgrade Support and Help
Progent's certified professionals offer technical support and IT consulting expertise for Microsoft Exchange Server 2003, Microsoft Windows Server 2003, and for the complete family of Microsoft server platforms. Progent's migration, configuration, management, and support services for Exchange 2003 Server include planning, deployment, documentation, local and off-site technical support, Help Desk Call Center support, certified security consulting, and full-service IT outsourcing.
Help Desk Call Center On-site Technical Support
Support and Setup Help Desk Process
The Help Desk Call Center support delivery structure used by Progent gives small and midsize businesses an effective option to reliance on freelance service individuals by offering broad technical knowledge shared by numerous engineering teams, optional round-the-clock availability of urgent help, escalation capability to appropriate experts for handling the most complex issues, support consistency and reliability, prompt follow through enforced by veteran IT service administrators, a selection of convenient techniques for requesting support jobs, plus a high level of process transparency made possible by trouble ticket updates and accessible through a web-based portal.
IT Service Cisco Switch
Cisco Architecture On-Call Services
Progent offers fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE consultants can connect to your network via powerful remote support utilities to deliver fast and affordable troubleshooting and remediation of critical network issues.
Lync Server 2013 high availability Consult
Lync Server 2013 Back End Server Professionals
Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to build a manageable and protected communications environment that supports a Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and deliver custom webinar and onsite training to your management team and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.
24x7 Conti ransomware recovery Services
ransomware business recovery Consulting
Progent's proven ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware virus such as Ryuk, WannaCry, Hermes, or Locky.
Security Audit Consult
CISA Certified Security Audit Technology Professional
The CISA accreditation is an important achievement that signifies expertise in network security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive test given by the ISACA international professional association. Progent offers the services of a CISA-Premier network security audit consultant able to assist companies in the areas of information systems audit services, information technology governance, systems and architecture lifecycle, information technology support, safeguarding of information assets, and disaster recovery preparedness.
MS Hyper-V Virtual Server Consultant Services
24x7x365 Hyper-V Server Remote Troubleshooting
Progent's certified consultants can help you evaluate the potential benefits of Hyper-V-powered server virtualization for your company, perform test implementations to validate Hyper-V's operation with your line-of-business software, assess your network infrastructure for optimal operation with virtualization technology, assist you in migrating to Windows Server 2008 and setting up Hyper-V, train your IT staff to monitor and administer Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and test disaster recovery procedures that maximize network uptime, and deliver ongoing consulting and maintenance including affordable remote troubleshooting and comprehensive Help Desk services.
Microsoft Access Expert Development
Biggest Consultancy Microsoft Access development
Progent offers cost-effective online support for all releases of Microsoft Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored online classes for Office Access application development and DBA services.
ISR Routers Network Engineer
Online Troubleshooting ASR 1000 Router
Cisco has designed an extensive product line of routers including routers built to deliver the security, bandwidth, and availability demanded by customers ranging from small businesses to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS platform, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Support Extended Help Desk
Extended Help Desk Engineer
Progent offers several essential kinds of Contact Center support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your customers convenient access to a reliable technical resource with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to company productivity. Progent's target is to fix and not merely report problems.
Engineer Videoconferencing
LifeSize 220 Series Telepresence Engineers
Progent offers the support of an accredited consultant with expertise deploying technology from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, expand, or troubleshoot a video conferencing environment that protects your investment and maximizes the strategic value of your IT system. Progent can also provide the services of infrastructure consultants able to help businesses of any size to create and maintain a network that provides the performance, reliability, protection, and scalability you need to support your telepresence solution.
Urgent Peppercon eRIC Consultant
Aten IP9001 Services
Remote management cards give IT managers complete control of a server without the requirement for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to an IT expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can help you to plan, implement, and support a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote management cards including Aten remote management cards, American Megatrends remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote server management cards.
Les Kent has a 35-year history of successful technology integration, executive administration, sales, and operations. He has demonstrated a talent for developing sophisticated IT solutions in his roles as as a network designer, application developer, project manager, deployment expert, and troubleshooter for small companies, new ventures, and major corporations.
Microsoft Project Server Scheduling Consult
Development Companies Microsoft Project Server
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, using and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective online consulting services following industry best practices to assist businesses of any size to receive all the advantages of this leading platform. Services available from Progent include solution planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training classes.
Windows Server 2019 Encrypted Networks Consulting
Windows Server 2019 High Availability Network Consultant
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
Cisco Expert Consultant Services Microsoft Azure enterprise hybrid cloud solutions
Hybrid cloud solutions Consulting
Progent can provide expert remote consulting to help companies integrate their IT infrastructure with popular public clouds such as Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid network models that combine on-premises resources as well as cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background delivering advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Security Incident Response Consulting Services
Immediate Cisco and Microsoft Network Consulting Network Traffic Analysis
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by companies and institutions around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for all of the security disciplines covered under GIAC certification including auditing network security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Open Now Juniper SSL VPN Router Cybersecurity Firm
Juniper SA2500 SSL VPN Security Firms
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
wireless IP phones and Meraki APs Computer Consultants
Integration Services wireless IP phone integration
Progent's wireless VoIP phone configuration consultants offer online and onsite support to help your organization create and administer a Cisco wireless IP phone solution by providing services that can range from debugging the configuration of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Tech Services Microsoft Office
Microsoft Office 2000 IT Service Provider
To provide economical IT services for small businesses, Progent offers full-service computer outsourcing plans that give small businesses quick access to network expertise without requiring you to hire, educate, and manage an expensive full-time computer support team. Progent’s IT outsourcing services offer you an economical way for creating a protected and robust environment for your favorite Microsoft Windows office productivity suites including Office XP and Microsoft Office 2003.
Macintosh Online Support Services
24 Hour iPhone 5 Technical Support
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can assist clients to upgrade to macOS from OS X or earlier versions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with iPhone integration and iPad management, or migrating to iCloud. For business networks built exclusively on Mac OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of designing, integrating and maintaining a network environment that is available, safe, efficient and able to achieve your organization's business goals.
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