Expanding your at-home workforce can have a significant impact on IT architecture, security, and company workflows. Progent has two decades of experience helping SMBs to plan, deploy, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Ontario company to pick the right tools and follow leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers support services ranging from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you carry out business-critical tasks.

Progent can help Ontario, California companies to with any aspect of building a high-functioning work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves saving and restoring critical data so as to prevent data loss and reduce recovery time in case of storage system failures due to equipment breakdowns, programming hiccups, human mistakes, malware, or other causes. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid networks that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must cover diverse kinds of user-owned endpoints. Progent can provide quick online help from experts knowledgeable about a wide array of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, tablets and smartphones. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can help your business to develop, document and test a DR/BC plan that addresses the process of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home environment for your Ontario, California business, phone 1-800-993-9400 or refer to Contact Progent.



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    Progent's Cisco Jabber consultants offer remote or onsite expertise to help organizations of any size to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers advanced expertise for the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a cohesive collaboration ecosystem.

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    Microsoft Small Business Server is a low-cost collection of essential servers that offers the basis for a powerful but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server requires a computer support expert with real-world background designing and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of experience supporting business networks built on Microsoft products. This expertise ensures you results in installing, administering, and repairing IT environments that include the Microsoft Small Business Server suite of servers and applications.

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    Progent is one of the most experienced network consulting companies for integrating email systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full benefits of Microsoft Exchange Server 2000 under common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.

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    Progent's Microsoft certified consultants can help you define and implement an efficient in-place Exchange Server 2003 migration plan that avoids network disruption, reduces ongoing service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to finish your move quickly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.

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    Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for IT networks with multiple offices, remote workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.

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    Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have fast access to Progentís Microsoft and Cisco Premier IT support professionals. With Progent's affordably priced IT support packages, small and midsize organizations can choose a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.

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    Cisco offers an extensive array of routers including routers designed to deliver the security, bandwidth, and availability required by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.

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    Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises configuration and troubleshooting services to assist you to plan, implement, upgrade, tune, administer and debug Aironet wireless access point environments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity solution that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique workplace design, construction, and expected workloads.

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    Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and hardening data security by identifying threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller solutions.

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    Progent can help small and medium-size companies to plan, configure, validate and manage data protection systems required for telecommuters.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and implement an installation of ISA Server 2004 that supports your information protection needs without limiting your productivity.

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