Expanding your at-home workforce may have a significant effect on network architecture, security, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Pasadena organization to select the right tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and returns top business value. Progent offers support services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Pasadena, California companies to with any aspect of building a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, data security, data protection solutions, and unified management.

Data Protection Solutions for Telecommuters
The field of Data Protection covers saving and recovering critical data in order to avoid data loss and reduce restoration time and effort in case of storage system failures due to equipment issues, programming hiccups, operator mistakes, cyber attack, or any other reason. Dependable data protection solutions can be especially difficult to design and maintain in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for remote workers must cover diverse types of personally owned endpoint devices. Progent can provide quick remote help from experts familiar with a wide range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically envision circumstances that require a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your business to create, document and validate a DR/BC strategy that addresses the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Pasadena, California business, call 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    If you have a small business network with 10 to 50 network users, Progent's IT outsourcing services free your company from over-reliance on single independent service provider while giving you affordable and reliable access to enterprise-class technical support. By providing IT support help when you require it, providing advanced knowledge for critical technologies, offering unique support such as 24x7 server monitoring, and billing only for services you receive, Progent gives you an affordable solution for optimizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to build and support a robust and secure IT network and to have quick access to the experienced consulting typically available only to businesses who are able to support a large internal IT group.

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    Progent's Mac support engineers can help you with a wide range of network foundation areas including system architecture, remote and mobile access, internetwork compatibility, security, and new technologies such as Voice over IP and high-speed wireless connectivity. For business networks built exclusively on Apple Mac OS X or for systems that use a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the complexity of designing, integrating, and maintaining a system infrastructure that is reliable, safe, efficient and aligned with your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.

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    Progent's Microsoft and Cisco authorized Consultants provide three service programs to help mid-size and large businesses develop a cost-effective and productive in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help companies analyze the numerous high-quality Help Desk software packages available and decide which packages may be excessively costly, lack critical capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for organizations who want to reinforce their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.

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    Remote continuous monitoring, proactive alarms, and actionable analytical reporting are crucial to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can afford a level of protection that was previously reserved for large enterprises. Progent offers a variety RMM options delivered as low-cost service packages designed to help your company to identify and fix a an array of network issues before they can disrupt your business.

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    Progent offers fault tolerant load balancing consulting covering system load balancing, load balanced program, network infrastructure routing, and content dispatching technology such as Cisco Content Engine. non-stop load balancing technologies for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.

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