Enlarging your telecommuter workforce can have a significant effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Pasadena organization to pick the right tools and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can help Pasadena, California organizations to with any aspect of building a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

Data Protection for At-Home Workers
Data Protection involves backing up and recovering vital data so as to prevent data loss and minimize restoration time and effort in case of storage failures due to equipment issues, software hiccups, human mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to design and manage in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoint devices. Progent offers quick remote help from consultants familiar with a broad range of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity specialists can help you to create, document and test a DR/BC strategy that includes the process of moving to telecommuting.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Pasadena, California company, call 1-800-993-9400 or refer to Contact Progent.



An index of content::


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    Progent offers customers access to engineers who have been awarded some of the computer industry's most prized credentials. Progent believes that clients deserve to know that their computer service providers have accredited testing as well as extensive real-world experience so that Progent's customers can use Progent's service with trust. Often, vendor credentials like the CCIE confers priority for significantly better vendor support than is available to non-certified consultants, allowing Progent to offer customers a higher level of IT support. In other cases, recognized credentials such as CISM or CISSP for IT security can aid corporate customers to show compliance with regulatory demands by using the assistance of recognized industry professionals.

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    Progent has over 10 years of experience deploying, maintaining and troubleshooting the key components that make up System Center and can assist you to plan, configure, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent can help you to migrate to the latest edition of System Center from an earlier release or from a third-party IT management platform to deliver the advantages of best-in-class deployment, management automation, security, plus datacenter and application availability and performance monitoring.

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    Progent practices information transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent faces little competition. Small companies who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their networks more robust, secure, and efficient.

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    Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines.

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    Lync Server 2013, now called Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits a BYOD computing model with instant messaging (IM), presence, web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a wide assortment of desktop and mobile clients. Progent's certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your present and future goals, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live online and on-premises training to your management staff and users. Progent has expertise in critical pieces of a Lync 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.

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    Progent's seasoned ransomware recovery experts can assist you to reconstruct an IT network victimized by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky.

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    Progentís Wireless Consulting Services provide a convenient, affordable way for businesses of any size to configure, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Onsite Technical Support CentOS Linux

    Progent's Linux support experts offer small and mid-size businesses and software developers support for administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of experience offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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    ProSight Email Spyware Protection Consulting Services

    Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.

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  • Security Group WatchGuard Firebox T15 Firewall WatchGuard Firebox M-Series Firewall Technical Support
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  • Cisco CCIE Remote Server Migration Specialists
    Cisco Certified CCIE Consultancy Firm

    Progent's Cisco CCIE network experts can help you to set up, manage, upgrade and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software consulting.

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    Progent's Linux support experts offer small businesses and software developers help with administering and maintaining Linux systems that run with Microsoft-powered networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of expertise offers you an easy one-stop source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

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  • Engineer Firepower
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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can assist you to maintain your current PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Microsoft SQL Server Consulting
    Microsoft T-SQL Contract Programming Firm

    SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to network users, lessening the difficulty of designing, deploying, administering, and using company data and analytical applications on platforms ranging from mobile devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

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  • Technology Consulting Services Exchange 2000 Server Exchange 2000 Upgrade Upgrading

  • On-site Support Microsoft Exchange
    Exchange 2007 Edge Server Online Support

    Progent's Microsoft certified support team can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your move rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.

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    Progent can help small and mid-size companies to implement collaborative platforms to enable their at-home employees to engage in productive teamwork with colleagues and other stakeholders.

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  • ProSight Private Cloud Hosting Services Services
    Immediate Private Cloud Integration Consulting

    Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small organization's production servers in a solution that gives the highest degree of availability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting services are built upon mature virtualization technologies that allow small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unmatched level of vendor independence.

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  • Windows .NET Integration Consulting .Net Technical Support Organization
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  • Hosting Facility On-site Support
    Relocation Consultant

    For corporations with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified network consulting experts and authorized Cisco network specialists offer a variety of network consulting services including project management, Sarbanes Oxley compliance, office relocations, enterprise security, system design, on-site or remote branch office support, and technical support for colocation hosting facilities. A Progent network architect can help you design a multi-office network that makes efficient use of co-location facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help large corporations design, integrate and maintain massive rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progentís CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.

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