Enlarging your at-home workforce can have a significant effect on IT infrastructure, security, and company culture. Progent has 20 years of background helping SMBs to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Pleasanton organization to select the appropriate tools and follow leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide support services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Pleasanton, California organizations to with any aspect of creating a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Data Protection for Teleworkers
The field of Data Protection involves saving and restoring vital information so as to avoid data loss and minimize restoration time in case of storage system problems due to equipment issues, software hiccups, user mistakes, malware, or any other reason. Reliable data protection solutions can be especially difficult to architect and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for at-home workers must cover diverse kinds of user-owned endpoints. Progent can provide quick remote help from experts knowledgeable about a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and handhelds. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud storage and features granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that call for a quick changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can help your business to produce, document and test a DR/BC strategy that includes the process of switching to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Pleasanton, California company, call 1-800-993-9400 or go to Contact Progent.