Enlarging your at-home workforce can have a major effect on network architecture, security/compliance, and corporate processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Pleasanton company to pick the right technologies and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Pleasanton, California businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, data security, data protection solutions, and centralized management.

Data Protection for Remote Workers
The field of Data Protection covers backing up and recovering vital data in order to avoid data loss and minimize restoration time in case of storage system failures resulting from hardware issues, programming glitches, operator mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to design and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for at-home workers must address multiple types of user-owned endpoints. Progent can provide fast remote access to consultants familiar with a broad range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a quick changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and test a DR/BC plan that includes the process of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Pleasanton, California company, call 1-800-993-9400 or visit Contact Progent.

An index of content::

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    Penetration Testing Security Consultancy

    Stealth intrusion testing is an important part of any overall IT system security strategy. Progentís security professionals can run extensive penetration tests without the awareness of your organization's internal IT resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event log monitoring are properly set up and consistently monitored.

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    Remote Server Monitoring Support Services

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all looming issues can be addressed before they can impact productivity.

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  • 24x7 Specialist Nagios
    Linux Network Monitoring, Nagios and MRTG Engineers

    Network monitoring ordinarily consists of tracking a system's resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that run under Linux and can be deployed to observe multi-OS networks where Linux and Windows operate together. Progent's system integration engineers can help you use both these tools to tune and troubleshoot your network. Progent's Linux consulting services provide small companies and developers help with administering and supporting UNIX and Linux networks that work with Microsoft-based technology.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the maximum degree of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting options are built upon mature virtualization technologies that allow small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.

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    Cisco IP phones Support Services

    Progent's Cisco VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's consultants can also help your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Cisco Unified Communications Manager Express (CME) to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications that include Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, installing Cisco ISR routers with CUBE VoIP networking support, and creating Cisco UCS server failover and Cisco SRST systems for survivability.

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  • Microsoft Experts IT Consultants Monitoring and Reporting
    MCSE Expert Certified Monitoring and Reporting Computer Consultants

    Small to mid-sized businesses can now enjoy all the advantages of Microsoft Operations Manager 2007 and also have fast access to Progentís Microsoft and Cisco certified IT support experts. With Progent's economically priced network service programs, mid-size businesses can choose a simple co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to provide small and midsize company networks enterprise-class reliability, security and performance.

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