Expanding your telecommuter workforce may have a major effect on network architecture, security, and company workflows. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Pleasanton company to select the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services that go from as-needed expertise for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Pleasanton, California businesses to succeed with any facet of creating a high-performing work-at-home environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and streamlined management.

Data Protection for At-Home Workers
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and reduce restoration time and effort in the event of storage problems resulting from hardware breakdowns, programming glitches, human error, malware, or other causes. Reliable data protection strategies can be especially challenging to architect and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for telecommuters must cover multiple types of personally owned endpoints. Progent offers fast online help from experts familiar with a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and features granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly envision circumstances that require a rapid changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity specialists can help your business to create, document and validate a DR/BC strategy that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Pleasanton, California business, phone 1-800-993-9400 or refer to Contact Progent.