Expanding your at-home workforce can have a significant effect on IT architecture, cybersecurity, and company workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Pleasanton company to select the appropriate tools and follow leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Pleasanton, California businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce recovery time and effort in the event of storage system problems resulting from equipment issues, software glitches, human mistakes, malware, or other causes. Reliable data protection solutions can be particularly difficult to design and manage in hybrid environments that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for teleworkers must cover multiple types of personally owned endpoint devices. Progent can provide quick online access to consultants familiar with a broad array of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and handhelds. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that call for a quick switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help you to develop, document and validate a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Pleasanton, California business, phone 1-800-993-9400 or visit Contact Progent.