Enlarging your at-home workforce can have a major effect on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background helping small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Reno company to select the appropriate technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and delivers maximum business value. Progent offers support services that go from as-needed guidance for getting you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can help Reno, Nevada businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection involves saving and restoring critical data so as to prevent data loss and minimize recovery time and effort in the event of storage system failures due to equipment breakdowns, programming hiccups, human mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for remote workers must address diverse types of user-owned endpoint devices. Progent can provide quick remote help from consultants knowledgeable about a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist you to develop, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Reno, Nevada organization, call 1-800-993-9400 or visit Contact Progent.