Reno Offsite Workforce Connectivity Consulting and Support
Backup Technology Consultants
Expanding your telecommuter workforce may have a major impact on network architecture, security, and company culture. Progent has 20 years of experience helping SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Reno company to pick the right technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services that go from as-needed expertise for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.
Progent can assist Reno, Nevada organizations to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and unified management.
Data Protection for Teleworkers
The field of Data Protection covers saving and recovering critical information so as to avoid data loss and reduce restoration time and effort in the event of storage failures resulting from equipment breakdowns, software glitches, human error, malware, or other causes. Reliable data protection solutions can be especially challenging to architect and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for teleworkers must cover diverse types of user-owned endpoint devices. Progent can provide fast remote help from experts familiar with a wide range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and features fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a quick changeover to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity planning consultants can help your business to create, document and validate a DR/BC strategy that includes the logistics of moving to telecommuting.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Reno, Nevada business, phone
An index of content::
SBS Technical Support Services
Microsoft SBS Premium Add-on Information Technology Consulting
Microsoft Small Business Server is an affordable collection of server products that offers the foundation for a feature-rich but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT consultant with hands-on background and extensive experience in designing and implementing effective end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This expertise ensures you success in installing, administering, and servicing network solutions based on the SBS line of servers and applications.
Integrated Services Routers On-site Support
24x7x365 ISR 926 router Configuration
Cisco has designed a full product line of routers that includes appliances built to deliver the protection, bandwidth, and availability demanded by customers from branch offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a reliable foundation for your network and to make it easy to grow as you add new users, start new offices, install new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS platform, including Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Routers.
Microsoft Certified Partner Computer Network Firms
Microsoft Certified Small Business IT Outsourcing Group
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business more complete technical solutions for your information system.
Small Business IT Outsourcing CompTIA Network+
MCSD Networking Firm
Progent provides customers the services of engineers who have earned some of the computer industry's most prized credentials. Progent thinks that customers have the right to know that their IT service professionals have formal testing plus extensive real-world field experience so that Progent's clients can use Progent's support with trust. Often, vendor credentials such as the CCIE brings priority for significantly superior vendor support than is offered to uncertified service providers, enabling Progent to offer clients a higher class of computer support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the services of recognized industry experts.
24-Hour Dell DRAC Engineer
Peppercon eRIC Consult
Remote management cards offer IT managers full control of a server without the need for an on-site presence. Using these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and manage a fault-tolerant business network that incorporates remote server management cards and Progent can utilize these remote server management cards to deliver efficient off-site technical assistance. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Microsoft Data Protection Manager 2012 Online Consulting
SCDPM 2012 and Hyper-V Integration Services
Progent's Microsoft-certified consultants offer remote or onsite expertise to help organizations of any size to plan, deploy, manage, and repair a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing particularly stubborn issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery plan.
64-bit Upgrade Online Help
64-bit Upgrade IT Services
Progent's Microsoft-certified consultants can help your organization to enhance your workstations from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit PC desktop processing, plan an efficient upgrade process that minimizes business interruptions, and offer economical, professional remote help to assist you to install 64-bit PC desktop software and applications on your existing hardware.
Project 2013 Design Firm
Top Microsoft Certified Project 2019 Programming Company
Progent's Microsoft engineers offer in-depth support in deploying, using and debugging all versions of Microsoft Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective remote consulting services following industry best practices to assist businesses of any size to get all the advantages of this powerful platform. Support services offered by Progent include system planning, software configuration and upgrades, strategies for safe file and status sharing among onsite and offsite users, network optimization, and specialized online training.
Juniper SRX100 Router Computer Security Specialist
Juniper SRX220 Router Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Email Mobile Access Small Business Network Consulting Services
Virus Protection Technology
Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers economical Exchange Server consulting services to strengthen email security and virus defense, achieve high availability email, and implement remote and wireless email access. Progent's Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
24-7 Virus Removal Security Certification
Cisco ASA Firewalls Network Security Auditor
For smaller organizations, network security and regulatory compliance is too complicated to master but too risky to ignore. The largest largest institutions have been hacked, and the top cloud services have on occasion been knocked out. It seems as though there's nowhere to hide. Progent has made it economical for small and midsize organizations to implement vital IT security projects effectively by providing the advantage of billable time to the closest minute with no minimum billing for remote help. You can have access to a world-class computer consultant to provide just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help your business with any level of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.
24x7 Cisco ASA 5500 Firewalls Integration Support
Cisco GTP/GPRS Remote Consulting
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
64-bit Computing Consult
64-bit Computing Engineer
Progent's Microsoft-expert consultants can assist you to update your application servers or desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of migrating to 64-bit processing, plan an efficient upgrade strategy that reduces business disruptions, and deliver economical, professional remote support to aid your company to install 64-bit operating systems and application software on your current computers.
Identity Authentication Consultants
Duo Identity Verification Remote Support Services
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other personal devices.
wireless IP phone configuration Support Services
CCIE Certified wireless IP phone security Setup and Support
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for workers who are mobile within campus, hospitality, retail or other environments where IT management requires portable phones that provide more administrative control, data security and durability than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless VoIP phones usually demands that you configure and optimize many components of your Wi-Fi environment such as wireless access points, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants offer remote and on-premises assistance to help you create and manage a Cisco wireless IP phone solution by providing integration services that range from troubleshooting the set up of an IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Remote Data Backup and Restore Services Technology Professional
Online Troubleshooting BDR and Business Continuity Solutions
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, applications and VMs that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.
Windows 2000 Support Services
Windows 2000 Professional
Progent's Microsoft-certified Windows Server 2000 consultants offer computer help and information technology consulting services for the entire family of .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 configuration, optimization, and support offerings include network design, deployment, project management, on-site and remote support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
Top Information Technology Consulting Aironet 1500 Access Point
Aironet 3800 Access Point Remote Support Services
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or on-premises integration and troubleshooting support to assist you to design, implement, upgrade, tune, manage and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your wireless ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and setup of Aironet wireless access points to accommodate your specific workplace layout, construction, and expected workloads.
Exchange 2007 Edge Server Remote Troubleshooting
24/7 Integration Services Exchange 2007 Edge Server
Progent's expert consultants can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies long-term support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent has the background to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business needs.
Network infrastructure patch management Professional
Router patch management Consulting
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Apple Mac and Windows Professionals
24-7 Mac and Windows Technical Support Services
Progent's support specialists in Mac and Windows technology can help you integrate Mac and Windows systems into seamless networks with resource sharing and workgroup functionality. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Windows and Macintosh consulting makes it possible to offer expert support to companies that rely on these technologies to keep their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows network.
Online Consulting Entourage
Outlook Web App and iPad Troubleshooting
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and send email, search the Exchange global address list, import addresses, sync up appointments, and alert fellow workers to conferences via your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web Access are enabled. Progent also offers customized onsite Entourage education.
Windows 10 Migration Small Business IT Outsourcing Companies
Windows 10 Compatibility Testing Online Troubleshooting
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade services for Windows 10 offered by Progent include Return on Investment analysis, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker access, security and compliance, automated deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for network management staff and users, and post-migration technical help.
Top Technology Professional CISM Security Management
Urgent CISM Firewall Configuration
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of skill that IT security professionals are expected to master. CISM provides business management the assurance that consultants who have qualified for their CISM credential possess the experience and knowledge to provide effective security administration and consulting consulting.
Windows 2003 IT Services
Professionals Microsoft Windows 2003
Progent's Microsoft-certified Windows 2003 Server engineers can provide network support and IT consulting services for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows Server 2003 migration, integration, administration, and maintenance services include network design, installation, project management, on-site and off-site technical support and troubleshooting, Help Desk services, expert security consulting, comprehensive outsourcing, and expert co-sourcing.
SharePoint Remote Consulting
SharePoint Portal Server IT Consultants
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your circumstances, offer setup and deployment services, help you to install MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with SharePoint Portal Server 2007, design a company-wide security plan that encompasses portal solutions, and provide maintenance and Help Desk services.
ProSight Next Generation Endpoint Protection Technical Consultant
Top Signature-based Virus Protection Professional
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will help you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.
Small Business IT Consulting Microsoft Exchange 2013 Server
Spam filter Outsource
Progent's Microsoft-certified consultants average over a decade of background providing email solutions for companies that range from small offices to global enterprises. Progent provides affordable consulting for all versions of Exchange Server to enhance email and virus security, design fault tolerant email environments, and facilitate remote and wireless email connectivity. Progent's Exchange consulting services can help you in planning and implementing a move from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange 2019 Server. Progent offers support for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Outlook Web App (OWA) for all major browsers. For email virus protection, spam filtering and data data leak protection, Progent offers Email Guard email filtering and encryption.
Exchange 2000 Upgrade Migration Consulting
Network Consulting Exchange 2000 Server
Progent is one of the most qualified network consulting firms for designing email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small companies receive all the benefits of Microsoft Exchange 2000 under typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 management.
Private Cloud Hosting for Virtual Data Centers Specialists
ProSight Private Cloud Hosting Services Consultants
Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a world-class data center facility, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a comprehensive IT outsourcing alternative that enhances network dependability and protection, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key application servers hosted in a safe and fault tolerant facility on a high-performance, non-stop virtual server set up and maintained by Progent's network service experts.
OS X Architecture Computer Engineer
Remote OS X Wi-Fi Computer Consultants
Progent's Apple Mac networking consultants can help you with a broad range of network foundation areas including network architecture, off-site and mobile connectivity, internetwork communication, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and workstations, Progent has the experience and depth to handle the challenge of planning, configuring, and maintaining a network infrastructure that is robust, safe, efficient and aligned with your business goals. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Exchange 2010 Migration Engineer
24x7x365 MCSE Expert Certified Consulting Exchange Migration
Progent's Microsoft and Cisco-certified network engineers can assist your organization to assess the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will provide fast return on investment by increasing your productivity, cutting the cost of hardware and service, streamlining management, and consolidating your vital communications technologies.
Palo Alto Networks WildFire Security Consultant
Palo Alto Networks Panorama Security Group
Progent's Palo Alto Networks firewall consultants can show you how to select, configure, and manage Palo Alto Networks firewalls to provide a next-generation security environment that spans your on-premises and cloud assets and guards all users at any location with any device.
Service Database Support Services
Service Reports Technical Consultant
Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports sent by every consultant to each client. The discipline of documenting and archiving service records allows more effective service and avoids a slew of typical problems such as when a support client is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Progent Management Tech Support
Progent's Management Team Network Architect Firms
Progent's management team consists of seasoned professionals with years of background delivering network consulting services, technical support, and long-term IT planning to businesses ranging from small offices to global enterprises. Great service calls for great people, and Progent stands out by having put together a management staff that can provide customers with the top service value in the industry.
Remote Support Microsoft Enterprise Mobility Suite
Intune and Apple iOS Technical Consultant
Progent's Microsoft-certified Intune consultants can assist you to assess the business value of utilizing Intune for configuring and managing your web-facing mobile computers including laptops, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can help you to configure policies, set up test environments to confirm the appropriateness of Microsoft Intune for your network, install Intune across your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune solution.
Exchange 2007 Remote Consulting
Exchange Server 2007 Integration Support
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2007 upgrade strategy that minimizes network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multi-server or multi-site migrations, Progent offers the background to complete your project rapidly and economically. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.
SQL 2008 Reporting Services Engineer
SQL 2008 Support Outsourcing
Progent's Microsoft-Premier SQL engineers offer a range of support services to help small businesses to design, install, manage, and troubleshoot SQL 2008 systems in order to receive the maximum strategic advantage from Microsoft's advanced relational database technology. In addition, Progent offers assistance with system infrastructure, company-wide protection, and software programming to optimize the business value of your SQL Server 2008 investment.
Exchange 2016 Migration Specialists
Microsoft Exchange Server 2016 Migration Planning Support and Setup
Progent can help your business in all phases of your migration to Exchange Server 2016 including designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
ISP Selection Engineers
Internet Service Provider Selection Consultants
Progent can provide the affordable services of remote Internet connectivity consultants to help your company to assess or update your Internet services so your Internet access solution meets your business requirements. Services provided by Progent include assessment of your existing bandwidth use, carrier and plan analysis and selection, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures.
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