Expanding your telecommuter workforce can have a significant impact on network infrastructure, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Ribeirão Preto company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent offers support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can help Ribeirão Preto, São Paulo companies to succeed with any facet of building a high-performing work-at-home environment by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and unified management.

Data Protection for Telecommuters
The field of Data Protection covers saving and restoring critical data in order to prevent data loss and minimize restoration time and effort in the event of storage problems due to equipment issues, programming glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for remote workers must cover diverse types of user-owned endpoint devices. Progent offers fast remote help from experts familiar with a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate scenarios that require a temporary switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity specialists can assist you to create, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Ribeirão Preto, São Paulo company, call 1-800-993-9400 or go to Contact Progent.