Enlarging your remote workforce can have a major impact on network architecture, cybersecurity, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your San Antonio company to pick the appropriate tools and follow best practices in building and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services that go from as-needed expertise for getting you past occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist San Antonio, Texas organizations to with any aspect of building a high-functioning remote work ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and recovering vital data in order to avoid data loss and reduce recovery time in the event of storage problems due to hardware issues, software glitches, user error, malware, or any other reason. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for teleworkers must cover diverse kinds of personally owned endpoints. Progent can provide quick remote help from consultants familiar with a broad range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data spread throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and includes granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your company to develop, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your San Antonio, Texas organization, phone 1-800-993-9400 or go to Contact Progent.