Enlarging your remote workforce can have a major impact on network infrastructure, security/compliance, and company processes. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your San Antonio organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services that go from on demand guidance for getting you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help San Antonio, Texas businesses to with any facet of creating a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and unified management.

Data Protection for At-Home Workers
Data Protection involves backing up and recovering vital data so as to prevent data loss and reduce recovery time and effort in case of storage problems due to equipment breakdowns, programming glitches, operator error, malware, or other causes. Dependable data protection solutions can be especially challenging to design and manage in hybrid networks that combine local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for at-home workers must address diverse kinds of user-owned endpoints. Progent offers fast remote help from experts knowledgeable about a wide array of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features granular recovery and centralized management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate scenarios that call for a rapid changeover to telecommuting. Progent's expert disaster recovery planning consultants and business continuity consultants can help your business to create, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter solution for your San Antonio, Texas organization, call 1-800-993-9400 or refer to Contact Progent.