Expanding your remote workforce may have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your San Antonio company to pick the appropriate tools and follow leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist San Antonio, Texas companies to succeed with any aspect of building a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Data Protection for Telecommuters
The field of Data Protection involves backing up and restoring vital data so as to prevent data loss and reduce restoration time in case of storage system failures resulting from equipment issues, software glitches, human mistakes, malware, or other causes. Dependable data protection solutions can be particularly difficult to architect and maintain in hybrid networks that combine private data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for an at-home workforce must cover multiple kinds of personally owned endpoints. Progent offers fast online access to experts familiar with a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and includes fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies commonly anticipate circumstances that call for a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist you to create, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient work-from-home environment for your San Antonio, Texas company, phone 1-800-993-9400 or go to Contact Progent.