Expanding your telecommuter workforce may have a major effect on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT networks that support work-from-home employees. Progent can help your San Mateo company to select the right technologies and adhere to best practices in building and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns top value. Progent offers services ranging from as-needed guidance for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help San Mateo, California companies to succeed with any aspect of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.

Data Protection Solutions for Teleworkers
Data Protection involves backing up and recovering critical information so as to prevent data loss and reduce restoration time in the event of storage system failures due to equipment issues, programming hiccups, human mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to design and maintain in hybrid networks that combine in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for at-home workers must cover diverse types of personally owned endpoint devices. Progent can provide fast remote access to consultants familiar with a broad range of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and handhelds. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud-based storage and features granular restore and unified management capabilities.
  • Disaster Recovery/Business Continuity strategies often envision scenarios that call for a temporary switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity specialists can help your business to create, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your San Mateo, California company, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent's consultants can assist you with any phase of Microsoft Azure migration such as requirements definition, readiness assessment, solution architecture, pilot testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help your IT staff to configure and debug firewalls and VPN tunnels so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to create a hybrid cloud environment that transparently integrates on-premises datacenters with Azure-based resources.

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    Progent's pricing model is to bill for remote support and on-premises visits per minute. As a result, you pay exclusively for delivered support. Progent does not impose a higher rate for off-hours or priority support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for services provided during regular working hours. Many support organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be forced to permit less critical problems to fester.

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    Progent's Microsoft Premier professionals can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange installations or upgrades and can provide local technicians to assist large companies with deployments of Microsoft Exchange in the or any area covered by Progent's engineers.

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    Progent can help businesses of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of various cloud computing architectures supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you sidestep the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Android smartphones and tablets.

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    Progent's seasoned solution designers and programmers can assist your business to build customizations to Microsoft GP/Great Plains that support the unique needs of your organization while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a range of development technologies that can be utilized to create integrations with Microsoft Dynamics GP. These integration tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.

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    Progentís private cloud hosting service allows small and midsize organizations to run mission-critical applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restore. You can take advantage of Progentís private cloud to avoid major investments in the acquisition, maintenance, and management of computer equipment and data center facilities while benefiting world-class levels of system reliability and security.

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    VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and patches and can generate reports to verify complete service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly recover the entire virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help your organization to plan, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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  • Microsoft Experts SQL Server 2016 Remote Support
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    Progentís Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your IT system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

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