Expanding your at-home workforce may have a major effect on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping SMBs to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Santa Rosa organization to pick the right tools and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent can provide services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent can assist Santa Rosa, California businesses to succeed with any facet of creating a high-functioning work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Data Protection Solutions for At-Home Workers
Data Protection involves saving and restoring vital data in order to avoid data loss and minimize recovery time and effort in case of storage system failures resulting from equipment issues, programming glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.

  • Backup/Recovery solutions for an at-home workforce must address multiple kinds of personally owned endpoint devices. Progent can provide quick online help from experts familiar with a wide range of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud storage and includes granular recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision circumstances that require a temporary switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning consultants can assist you to produce, document and validate a DR/BC strategy that includes the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Santa Rosa, California company, phone 1-800-993-9400 or go to Contact Progent.