Expanding your telecommuter workforce can have a significant impact on network architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Santa Rosa organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Santa Rosa, California companies to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves backing up and restoring critical information in order to avoid data loss and reduce recovery time in the event of storage system problems due to hardware breakdowns, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for telecommuters must address multiple types of personally owned endpoint devices. Progent can provide fast remote access to experts familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Santa Rosa, California organization, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24-7 IT Services Cisco NSS2000 Cisco NSS2000 Network Storage Systems Support Services
  • 24/7/365 Cisco Experts Solaris Network Installations Solaris Professionals

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    Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote network support and has provided IT solutions to clients in all 50 states. Online support saves travel expenses and resolves issues more quickly than onsite service calls.

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  • 24x7 Cisco Certified Expert Small Business Consultancy IT Specialist Small Business

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    Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or on-premises integration and troubleshooting support to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected workloads.

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    Forefront Threat Management Gateway 2010 builds on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and offers a easily managed web gateway that delivers a single-server solution for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut expenses and improve availability. Progent's Microsoft-certified engineers can help you to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, SQL Server, Exchange Server, and SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.

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    Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    Microsoft Lync Server 2013, now called Skype for Business, allows organizations of all sizes to create a manageable and protected communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, and both IP-based and PSTN calling enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 experts and system architects can help you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and deliver live webinar and onsite training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 applications including Outlook clients and PowerPoint.

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    Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Progent's Citrix-certified experts can assist your organization to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and simplifying management tasks.

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    Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all business processes, revenues and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you understand your business more completely, turning uncooked data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that work transparently with Dynamics GP.

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    Progent provides small businesses a pair of specially designed security inventory packages that provide, at a set price, remotely managed scans of your network security profile which are analyzed by expert security engineers who assess the results of the remote scan, present unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class assessments of your network's exposure to attack.

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    Progent offers the services of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee defines the basic competencies and global standards of performance that IT security professionals are expected to learn. CISM gives business management the assurance that consultants who have qualified for their CISM credential have the background and capability to provide effective security management and consulting services.

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    Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

  • Cisco Problem Resolution Santa Rosa, CA Installer Cisco
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  • Computer Consultants Automated Server Management Desktop Monitoring and Reporting Support and Integration
  • Computer Service Microsoft Windows Online Consulting Microsoft Office System
  • Consultancy 64-bit Migration Consultant 64-bit Upgrade
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    Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to build and maintain a communications network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.

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    Progent's background delivering Microsoft .NET support and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical programs and eCommerce solutions that integrate transparently with Dynamics GP Software. Progent's Dynamics GP management reporting services can show you how to create reports that let you track your business more thoroughly, transforming uncooked information into useful understanding of your company and customers.

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    Progent's Microsoft-certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security solutions for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    Progent's Apple Mac experts can promote the creative aspect of Mac computing by offering consulting services and education in graphics, audio, and motion video. Progent's support professionals can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

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  • Google Cloud hybrid cloud solutions Professionals Google Cloud hybrid cloud integration Consultants
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  • Infor SyteLine CloudSuite ERP Consulting
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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to simplify supply chains and streamline key processes in order to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.

  • MCSE Expert Certified Operations Manager Consultants Specialist Monitoring and Reporting
  • MCSE Expert Certified Power BI Desktop Design Microsoft Certified Expert Power BI on Azure VMs Engineer
  • MS Dynamics GP-Great Plains Vendor near me in Santa Rosa - Implementation Experts Cotati, Windsor CA Santa Rosa Sonoma County Dynamics GP-Great Plains Supplier near Santa Rosa - Reporting Outsourcing

  • 24 Hour Windows 2003 Consulting Services
    Microsoft Certified Partner Windows Server 2003 Specialists

    Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support services include system planning, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

  • Santa Rosa, CA Santa Rosa At Home Workers Backup/Restore Technology Consulting Services
  • Macintosh Learn Microsoft PowerPoint for Mac Training Professional
  • Meraki Management Specialists Meraki Switch Redundancy Remote Troubleshooting

  • Midsize Company Technical Support Organization
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    Progent provides network services for mid-size businesses with 100 to 250 network users. The medium size business or work group has traditionally been an overlooked part of the market for IT support expertise. The overhead and support delivery models of major third-party service firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and proactive server monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level service from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of network support needed for a medium size office without budgeting enterprise prices, call Progent.

  • Microsoft Certified Expert Professional 64-bit Processing Consulting Services 64-bit Computing

  • Award Winning Technical Support Small Business Access Points
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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises configuration and debugging support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.

  • Microsoft Certified Expert Windows Server 2016 Integration Technology Consulting Windows Server 2016 Technology Consulting Services
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  • System Consulting Services Cisco Switch
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    Progent can assist you to deploy Cisco's infrastructure products to build a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, reliability, and disaster recovery.

  • Microsoft Dynamics NAV Applications Consultant Immediate Consulting Microsoft Dynamics NAV

  • Hosting for Exchange Consult
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    Progent's Exchange Server Hosting and Management Services provide a world-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for high availability, smooth scalability, and rapid recovery. Progent's services feature integration with your business network, access to handheld communication products, continual tracking of performance and security, spam and virus filtering, patch and service pack control, Help Desk Call Center support, daily data backup, and comprehensive email management services.

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    Progent can provide cost-effective remote and onsite consulting to assist companies to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

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    Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.

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    Cisco Nexus switches are intended to provide the performance, expandability, availability, virtualization support, capacity, data protection and manageability required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting services to assist your IT staff to plan an efficient network topology, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, perform security vulnerability evaluations, configure advanced monitoring and alert systems, fully utilize network resources through virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and set up the powerful zero-downtime features available for Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Progent can assist small and medium-size companies to design, set up and troubleshoot the infrastructure needed to support work-from-home employees.

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    Progent offers Microsoft Windows Cluster Server assistance to help your company implement zero-downtime clustered servers designed to provide 24x7 uptime. Windows cluster servers for zero-downtime systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By assisting you t design high availability server clustering environments based on Microsoft Windows Clustered Server 2003, Progentís Certified Windows experts make sure that your fault-tolerant server clusters are configured to maximize the strategic value of your computer network.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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    Progent can provide the cost-effective support of remote Internet connectivity experts to help your organization to evaluate or enhance your ISP services so your Internet access solution meets your business requirements. Services available from Progent's engineers include assessment of your current bandwidth use, vendor and service plan comparison and selection, network provisioning, and managing a seamless move to a different carrier and/or service plan. Network provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.

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    Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that gives the maximum level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.

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  • Service Reports Remote Support Services
    Service Database Integration Support

    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by each consultant to every customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

  • Urgent Virtual Server Hyper-V Remote Consulting Hyper-V 3.0 Virtual Server Professional
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  • F5 Networks 3DNS Integration Services
    Top Ranked Microsoft Expert Non-stop Load Balancing Remote Support

    Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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