Santa Rosa Offsite Workforce Integration Consulting Experts
Backup/Recovery Systems Consulting and Support Services
Expanding your telecommuter workforce can have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of experience assisting SMBs to plan, configure, manage, optimize, and debug IT networks that incorporate a remote workforce. Progent can assist your Santa Rosa organization to pick the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.
Progent's consultants can help Santa Rosa, California organizations to with any facet of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and unified management.
Data Protection for Telecommuters
Data Protection covers backing up and restoring vital data so as to avoid data loss and reduce restoration time in the event of storage problems resulting from hardware issues, programming hiccups, user mistakes, malware, or other causes. Dependable data protection strategies can be especially challenging to design and manage in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must address multiple kinds of personally owned endpoint devices. Progent offers fast remote help from experts familiar with a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies typically anticipate scenarios that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning consultants can assist your company to create, document and validate a DR/BC plan that includes the process of moving to an at-home workforce.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Santa Rosa, California organization, call
An index of content::
Video IP Phones Network Engineer
IP-PBX Support
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Computer Consultant Small Business 500 Access Point
Small Business APs Professionals
Cisco's Small Business 100, 300 and 500 series of access points are Linux-based devices engineered as entry-level wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises integration and debugging services to help you to plan, implement, update, optimize, administer and debug Cisco Small Business wireless AP environments of any scale or architecture.
iPhone Support
24x7x365 iPad 3 Professional
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and iPad management, or moving to iCloud services. For computer environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, secure, efficient and aligned with your organization's business goals.
Consultants Virtualization
Consult Virtual Server
Server growth puts pressure on IT budgets and administrative resources. Server consolidation via a virtual infrastructure promises lower TCO of servers and quicker ROI, more efficient utilization of physical computers, streamlined operations, enhanced system availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and affordable quarantine of program development or evaluation systems from on-line systems.
wireless VoIP phone integration Consultants
802.11x Wireless Consultant
Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.
Windows Server Hyper-V 2016 Shielded VMs Support Outsourcing
Windows Hyper-V 2016 Hybrid Cloud Professional
Windows Hyper-V 2016 incorporates core technologies initially designed for and refined on Azure, among the world's largest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving data security, availability, scale, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to assess the advantages of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-based or hybrid installation, create and execute a smooth migration plan, train your IT management and support personnel, and provide as-needed consulting and troubleshooting services to ensure that your Hyper-V 2016 investment gives you maximum business value.
Engineer PXE evaluation Lab
NLB Test Lab Engineer
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without adequate in-house resources to configure proper test environments, the lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Microsoft 365 Single Sign On Engineer
24x7 Network Engineer Microsoft 365 hybrid solutions for Exchange
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and associated email components to lower capital expense and management hassle. You can use Exchange Online to run all your Exchange mailboxes, or you can set up a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer budget-friendly remote technical support to assist your small businesses to evaluate the benefits of Microsoft 365 Exchange Online, design a solution that fits your functional requirements and budget, carry out an efficient move from your existing Exchange organization to one that includes Exchange Online, train your IT staff and end users, and deliver ongoing consulting and troubleshooting.
Emergency Extended Call Desk Costs Onsite Technical Support
Co-managed Call Center Costs Computer Consulting
Progent's Helpdesk outsourcing and co-sourcing service programs help businesses to cut costs and enhance productivity.
Technical Consultant Work from Home Security
At Home Workers Endpoint Security Technical Support
Progent can help small and medium-size organizations to implement network security defense systems and provide cleanup expertise for work-from-home employees.
Small Offices Small Office IT Consulting Services
Small Office Small Business IT Outsourcing
Progent provides the services of Microsoft and Cisco-Premier IT support experts to show customers economical ways to help businesses optimize the benefits of Microsoft and Cisco products. For networks that span from small offices to large corporations, Progent's expert consultants can help you improve your information system's e-mail architecture, protection, availability, performance, and network administration.
Catalyst 6500 Switch Information Technology Consulting
24-Hour Catalyst 3650 Switch Engineer
Progent's Cisco-certified CCIE networking consultants can assist organization to configure, manage, update, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from outdated switches to modern models.
NetApp MetroCluster Switchover Services
NetApp MetroCluster Synchronous Replication Consultant
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles apart from each other. Progent's team of veteran network consultants can help you to design, deploy, manage, upgrade, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your technical requirements and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove adherence with information assurance standards and government requirements.
Meraki MR72 Access Point Consulting Services
Meraki 802.11ac Access Point Upgrade Online Technical Support
Progent's Cisco-Meraki Wi-Fi access point experts can help you to plan, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.
Intune Mobile Device Management Network Support Service
Desktop Update Automation Consolidation
Progent's Microsoft-certified consultants can help you to automate desktop software update management by delivering support for management tools that include System Center Configuration Manager, Systems Management Server 2003, and WSUS.
After Hours Duo Zero Trust Cybersecurity Consultants
Duo Identity Authentication Technology Consulting Services
Progent's Duo managed services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Android, and other personal devices.
Remote Dell DRAC Professional
Dell DRAC Consultants
Remote management cards offer network managers full control of a server without the need for an on-site visit. Through these management cards, all console screen data plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a high-availability company network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient off-site technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote management cards.
Consultant Wireless Security Scan
Consultant External Network Security Inventory
Progent offers small businesses a pair of ultra-affordable security inventory scanning packages that include, for a preset price, remotely managed scans of your network security profile which are evaluated by certified security specialists who assess the data collected by the remote scan, present objective evaluations of your existing network security, and offer recommendations for improvements. Progent offers two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the budgets of small companies while providing enterprise-quality assessments of your network's vulnerability to attack.
Exchange 2016 Mailbox migration Information Technology Consulting
Exchange Server 2016 Upgrade Planning Consultants
Progent can assist you in any and all facets of your migration to Exchange Server 2016 such as designing high availability system topology for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Professional School District
CCIE Certified Local Government Cisco Consult
Progent has extensive experience providing a broad range of remote IT consulting and emergency repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in delivering expert remote network support and has delivered network support to clients in all 50 states. Remote support saves travel expenses and solves problems faster than on-premises service calls.
Security Firms Forefront Threat Management Gateway
Audit Forefront TMG
Application Publishing with Internet Security and Acceleration Server 2006 allows more protection of intranet applications while enabling increased productivity by making these applications accessible to legitimate remote users. ISA Server 2006 helps guard corporate applications, services, and data throughout all network components with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-certified Internet Security and Acceleration Server consultants can show you how to plan, install, set up, and maintain ISA Server on your system so that your company benefits from a smart and affordable balance of protection, productivity, and performance.
Troubleshoot OS X
Open Now Services Mac Configuration
Progent offers nationwide online phone support and troubleshooting services for businesses who operate Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft products. Progent's consultants offer macOS and OS X clients a variety of services such as desktop assistance, migration to the latest edition of macOS from earlier editions of macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and Apple iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting provides optimum return for your information technology dollar by extending user efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and experienced technicians and consultants allow Progent to solve the majority of network issues without wasting time and money by going to your site. In the vast majority of cases your IT problems can be dealt with by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA premier security specialists to help you with the toughest system problems.
Support and Help Fault Tolerant Internet Connection
High-Availability Systems Support and Setup
Progent's fault tolerant network consultants provide reliability support, disaster recovery services, network load balancing, high-availability interoffice connectivity, high-availability Internet connection design, high-availability data center consulting, and other fault-tolerant networking services to show your organization integrate a 24x7 network for strategic applications. Progent has the background to develop economical, non-stop systems by utilizing the expanding library of Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you build a high-availability mutli-location network with a completely redundant Internet interface and intelligent system load balancing.
Radvision Telepresence Consultants
Consulting Radvision XT5000
Progent can provide access to a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading immersive telepresence systems from leading vendors including Cisco, TANDBERG, Polycom, and LifeSize. Progent's consultants can work with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the business value of your telepresence solution.
Symantec Security Security Team
Top Symantec VPN Firewall Support
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and VPN appliances such as the Raptor and VelociRaptor family or help you migrate to current firewall/VPN solutions. Progent can also help you design and execute a complete security plan that can incorporate firewall/VPN appliances and utilities, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your one-stop resource for on-going technical support, maintenance, training, and security consulting.
Hybrid cloud Consultant Services
Multiple cloud integration Professional
Progent can help you to design and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets as well as one or more public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience delivering advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
NinjaOne and Progent NOC 24x7 RMM Troubleshooting
Computer Engineer NinjaOne and Progent NOC Server Management
A cornerstone of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) solution which facilitates automated alerting and rapid incident response.
Solaris with Windows Consult
Microsoft Certified Expert UNIX, Windows Engineer
If you are producing UNIX or Linux software on a network that has MS Windows-based processors, PCs, and office applications, Progent offers full-service information technology outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant distraction of managing your company information system. By using automated network monitoring and by delivering online and on-site assistance when your business needs it, Progent represents an affordable way for supporting an IT network that provides excellent dependability, protection, and efficiency. Progent's developer assistance services feature comprehensive it outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, proactive network monitoring, and Help Desk services.
Engineers Android patch management
Professionals Android patch management
Progent's managed services for patch management offer organizations of all sizes a versatile and affordable solution for evaluating, validating, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Technology Consulting Windows, UNIX, Solaris
Windows and UNIX Consulting
If your business network combines UNIX, Linux or Solaris technology with Windows, Progent can assist you to integrate your IT resources into a unified network that allows all your operating systems to coexist for easy management, seamless dataflow, high dependability, superior throughput, and tight protection. Progent's UNIX/Linux/Solaris and MS Windows coexistence assistance offerings feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk Call Center services.
SQL Server 2017 Analysis Services Computer Engineer
Support Outsourcing SQL Server 2017 Development
Progent's certified SQL Server 2017 consultants can assist your organization to plan and carry out a smooth upgrade from your current SQL Server databases and applications to SQL Server 2017.
Integration Support Shared Network Support Help Desk Costs
24/7 Online Help Co-managed Service Desk Costs
Progent's Help Desk outsourcing and co-sourcing service programs enable organizations to cut costs, enhance output, and respond rapidly to sudden changes in economic conditions.
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