Expanding your telecommuter workforce can have a significant impact on network architecture, security, and corporate processes. Progent has two decades of experience assisting SMBs to design, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Santa Rosa organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers support services ranging from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Santa Rosa, California companies to with any facet of building a high-performing telecommuting environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves backing up and restoring critical information in order to avoid data loss and reduce recovery time in the event of storage system problems due to hardware breakdowns, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate in-house data centers, public clouds, and an at-home workforce.

  • Backup/Restore strategies for telecommuters must address multiple types of personally owned endpoint devices. Progent can provide fast remote access to experts familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a quick changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and test a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Santa Rosa, California organization, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24-7 IT Services Cisco NSS2000 Cisco NSS2000 Network Storage Systems Support Services
  • 24/7/365 Cisco Experts Solaris Network Installations Solaris Professionals

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    Progent has extensive experience delivering a broad range of remote network consulting and emergency troubleshooting services to local governments and school districts across the U.S. Progent is one of the pioneers in delivering expert remote network support and has provided IT solutions to clients in all 50 states. Online support saves travel expenses and resolves issues more quickly than onsite service calls.

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    Progent's Cisco CCIE-certified wireless network infrastructure consultants can provide online or on-premises integration and troubleshooting support to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific workplace design, construction, and expected workloads.

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    Progent can help companies of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN tunnels and to integrate Apple iOS devices and Android smartphones and tablets.

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    Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery technology such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Progent's Citrix-certified experts can assist your organization to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how you can use Citrix Essentials to improve the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of resources and support and simplifying management tasks.

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    Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that allow you to track all business processes, revenues and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you understand your business more completely, turning uncooked data into valuable management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that work transparently with Dynamics GP.

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    Progent provides small businesses a pair of specially designed security inventory packages that provide, at a set price, remotely managed scans of your network security profile which are analyzed by expert security engineers who assess the results of the remote scan, present unbiased summaries of your current security vulnerability, and make suggestions for enhancements. Progent has developed two non-overlapping network security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while offering enterprise-class assessments of your network's exposure to attack.

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    Progent provides fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching technology such as Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.

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    Progent can provide the services of an accredited engineer with an extensive background deploying technology from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing environment that preserves your current investment and maximizes the strategic value of your information network. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to build and maintain a communications network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence solution.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and distribution companies to simplify supply chains and streamline key processes in order to get products to market quickly and adhere to customer schedules dependably. Progent offers the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises consulting that can range from as-needed guidance to solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and DBA services.

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  • 24 Hour Windows 2003 Consulting Services
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    Progent's certified Windows 2003 Server engineers can provide computer help and expert consulting for the entire line of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, configuration, administration, and support services include system planning, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

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    Progent provides network services for mid-size businesses with 100 to 250 network users. The medium size business or work group has traditionally been an overlooked part of the market for IT support expertise. The overhead and support delivery models of major third-party service firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information system whose complexity and sophistication are often similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual network technology and proactive server monitoring, significantly reduces the IT maintenance costs of an SMB while offering the small company with enterprise-level service from certified, world-class consultants knowledgeable in a broad array of small business network solutions. If your medium size company or small business is looking for the quality of network support needed for a medium size office without budgeting enterprise prices, call Progent.

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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network experts can provide remote or on-premises configuration and debugging support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Cisco Small Business Wi-Fi AP environments of any size or topology.

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    Progent can assist you to deploy Cisco's infrastructure products to build a solid foundation for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as compute and storage consolidation, security and compliance, versatility, reliability, and disaster recovery.

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    Progent's Exchange Server Hosting and Management Services provide a world-class data center with backed-up electrical and environmental control systems, round-the-clock site security and operations center, and fault-tolerant access to Internet backbone service companies. Hosted Microsoft Exchange servers are set up as virtualized servers for high availability, smooth scalability, and rapid recovery. Progent's services feature integration with your business network, access to handheld communication products, continual tracking of performance and security, spam and virus filtering, patch and service pack control, Help Desk Call Center support, daily data backup, and comprehensive email management services.

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    Progent can provide cost-effective remote and onsite consulting to assist companies to move all or part of their critical IT infrastructure to Google Cloud Platform services. This can save time and hardware costs and allow access to Google's cutting edge machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness evaluation, system design, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.

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    Microsoft supports seamless hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and on budget.

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    Progent offers the support of a certified VMware VCDX consultant to help your organization plan, deploy, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that provide maximum uptime, fault tolerance, and application mobility.

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    Cisco Nexus switches are intended to provide the performance, expandability, availability, virtualization support, capacity, data protection and manageability required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and onsite consulting services to assist your IT staff to plan an efficient network topology, set up pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, perform security vulnerability evaluations, configure advanced monitoring and alert systems, fully utilize network resources through virtualization, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and set up the powerful zero-downtime features available for Nexus family of switches. Progent can also help you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

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  • Service Reports Remote Support Services
    Service Database Integration Support

    Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support organizations who provide scant documentation or specifics of services performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support reports transmitted by each consultant to every customer. The discipline of documenting and organizing service records allows more efficient support and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

  • Urgent Virtual Server Hyper-V Remote Consulting Hyper-V 3.0 Virtual Server Professional
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  • F5 Networks 3DNS Integration Services
    Top Ranked Microsoft Expert Non-stop Load Balancing Remote Support

    Progent offers fault tolerant load balancing support that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS.

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