Enlarging your telecommuter workforce may have a significant impact on IT architecture, security, and company processes. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can help your Santa Rosa organization to pick the right tools and follow best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers top value. Progent offers services that go from on demand expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Santa Rosa, California organizations to with any aspect of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Data Protection Solutions for Telecommuters
Data Protection involves saving and recovering vital data in order to avoid data loss and minimize restoration time in case of storage failures resulting from equipment issues, software glitches, user mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to design and maintain in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.

  • Backup/Restore solutions for at-home workers must address diverse types of user-owned endpoints. Progent offers quick online help from consultants familiar with a wide array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To back up resources spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity plans typically anticipate circumstances that require a rapid switch to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist you to produce, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Santa Rosa, California business, phone 1-800-993-9400 or go to Contact Progent.