Sorocaba Remote Workforce Integration Support Partner
Backup/Recovery Solutions Consultants
Enlarging your telecommuter workforce may have a major effect on network architecture, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and debug IT environments that support a remote workforce. Progent can assist your Sorocaba organization to select the right tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers services that go from on demand expertise for getting you over challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent's consultants can assist Sorocaba, São Paulo businesses to succeed with any facet of creating a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.
Data Protection Solutions for Teleworkers
Data Protection covers saving and recovering vital information in order to avoid data loss and reduce restoration time and effort in case of storage system failures resulting from equipment issues, software hiccups, operator error, malware, or other causes. Dependable data protection solutions can be especially challenging to design and manage in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for remote workers must address diverse types of user-owned endpoint devices. Progent can provide quick online access to experts familiar with a broad range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning specialists can help your company to develop, document and validate a DR/BC strategy that includes the process of switching to an at-home workforce.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Sorocaba, São Paulo organization, call
An index of content::
ProSight Phishing Protection Consultants
ProSight ASM Endpoint Protection Engineers
Progent's ProSight Active Security Monitoring (ASM) utilizes next generation behavior-based machine learning technology by SentinelOne to defend endpoint devices as well as servers and VMs against recognized as well as zero-day ransomware variants such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Small Business WAP351 Technical Support
Outsourcing Small Business 500 AP
Progent's Cisco-certified Wi-Fi integration consulting experts can help organizations to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi APs.
Polycom Video Conferencing Professionals
Polycom OTX Telepresence Engineer
Progent can provide the expertise of a senior consultant with extensive hands-on experience configuring, maintaining, and upgrading telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, and LifeSize. Progent can coordinate with your in-house network support team, your Internet Service Provider, and your telepresence platform supplier to help your company increase the business value of your video conferencing solution.
CCIE Certified 8540 wireless controller Integration Services
prime infrastructure Support Outsourcing
Cisco's Catalyst wireless controllers streamline the management of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the impact of RF congestion, improving wireless uptime with fast failover, and strengthening security by detecting threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller technology.
Hornetsecurity Altaro VM Backup Offsite Support and Help
Remote Support Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.
After Hours Meraki WiFi Management IT Consultant
Meraki Wireless Access Point On-site Technical Support
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and support services to help you to design, install, administer, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent's experts can also assist you to design and implement hybrid environments that integrate on-premises and cloud-hosted services and that provide easy access, advanced protection, unified management, and dependable operation for all your mobile and desktop devices.
Onsite Technical Support ProSight DPS Backup and Recovery Services
ProSight DPS Hybrid Cloud Backup Services Consultants
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to restore your business-critical information.
Amazon EC2 firewall integration Reports
Development Companies Amazon hybrid cloud solutions
Progent can provide affordable online consulting to assist businesses to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for value-priced long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent offers as-needed support to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.
Professionals Windows Server Update Services
24 Hour WSUS Technology Professional
Microsoft Windows SUS allows IT administrators to deploy and monitor the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT personnel can completely and easily manage the installation of updates that are published via Microsoft Update to servers and workstations in an organization. Progent can help you with complex details of the initial setup of Microsoft WSUS such as planning the Microsoft Software Update Services deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Software Update Services Group Policy Object is associated with an Active Directory container that makes sense for your network environment.
UNIX Technology Professional
Solaris Consult
Progent's Sun Solaris family consulting services provide small companies and software developers assistance with managing and supporting Solaris systems that run with Microsoft-based networks. Progent can give your organization access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience offers you an easy one-stop source to help you build and manage a protected and reliable cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining MS Windows with major variants of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux variations such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Microsoft SMS Technical Consultant
Engineer Microsoft SMS Server
Progent's Microsoft experts offer small and medium size companies enterprise-grade consulting services for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and deployment management. System Center Configuration Manager 2007 is Microsoft's new name for the update management solution previously known as Systems Management Server. System Center Configuration Manager offers a variety of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and boot image management. Progent's certified consulting professionals can help you use SMS 2003 or Configuration Manager 2007 effectively for automated OS and application installation, security patch administration, application metering, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from SMS Server 2003 to Configuration Manager.
Support and Integration Nexus Switch
Nexus Switching Integration Support
Nexus switches are engineered to provide the throughput, scale, resilience, virtualization support, capacity, data protection and ease of management required to act as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite support expertise to assist your business to create an efficient network architecture, set up test environments to confirm your network design, install and configure Nexus switches, define and implement appropriate policies, run security and compliance evaluations, configure proactive monitoring, fully utilize resources by means of virtualization, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also assist you to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Remote Employees Video Conferencing Support and Help
At Home Workforce Video Conferencing Network Engineer
Progent can assist small and mid-size organizations to deploy and troubleshoot conferencing technology to allow their at-home workforce to communicate effectively with colleagues and customers.
CUCM Support and Integration
Unified Mobility Connect Consultants
Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, is the core of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating closely with unified messaging applications such as Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite expertise to help organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that add optimum productivity. Progent can help with any facet of CUCM support and troubleshooting in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, designing UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
System Center 2016 Business Continuity Professional
System Center 2016 Service Manager Network Engineer
Progent has over 20 years of background deploying, and supporting the key platforms that make up Microsoft System Center and can help you to design, configure, maintain, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent's consultants can help your organization to migrate to the current edition of Microsoft System Center from an older release or from another IT management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Solaris Remote Consulting
24 Hour Solaris Consult
Progent's UNIX family consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to help you build and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
Automatic Network Diagrams Engineer
Network Performance Troubleshooting IT Consultant
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to map out, track, reconfigure and debug their connectivity appliances like routers, firewalls, and wireless controllers plus servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always current, captures and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are detected. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, finding appliances that need critical software patches, or resolving performance bottlenecks.
NetDocs Security Consulting
NetDocs DMS Consult
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent offers remote access to NetDocuments experts who can help your law firm to plan, configure, manage, tune, or troubleshoot a document management system solution powered by NetDocs.
ransomware removal and data recovery Engineers
DopplePaymer ransomware hot line Professionals
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
After Hours Technical Support Services Check Point 900 Firewalls
CheckPoint FireWalls Evaluation
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall environments built around Check Point Next Generation security gateways and Check Point's subscription-based SandBlast security services. Progent can also help you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's next-generation firewalls.
IoT sensors patch management Services
Software patch management services Professionals
Progent's support services for software and firmware patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and robotics.
Cybersecurity Firms Check Point Ransomware Protection
Check Point 6000 Firewalls Security Tech Services
Progent's Check Point Software consultants can help you choose and configure Check Point Software Firewall software and hardware powered by Check Point's technology to provide an economical and effective security solution for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 appliances with security products from other vendors and offer a single source for continuing network support, maintenance, education, and design expertise.
Consultant Citrix XenDesktop desktop virtualization
Citrix XenDesktop Specialists
Citrix has developed a comprehensive line of platforms that deliver enterprise-class manageability, expandability, and responsiveness for server virtualization and for server-based distribution of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist you to evaluate the strategic advantages of Citrix virtualization products and show you how to plan, test, deploy, optimize, and support Citrix virtualization platforms.
Hornetsecurity Altaro VM Backup Replication Specialist
24-7 Hornetsecurity Altaro VM Backup Replication On-site Support
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of online or on-premises services to assist you to plan, install, manage and debug a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup technology.
Solaris IT Services
Solaris Remote Technical Support
Progent's Sun Solaris family consulting experts provide small and mid-size businesses and software developers support for managing and maintaining Sun Solaris environments that run with Microsoft-powered networks. Progent can give your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience provides you with a convenient single source to help you create and manage a protected and robust cross-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Online Support Jabber Conferencing
Remote Technical Support Jabber Troubleshooting
Progent's Jabber consultants can provide remote or on-premises expertise to assist businesses of any size to design, implement, maintain, upgrade or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent offers advanced support for the technologies that go into creating an end-to-end Cisco Jabber solution such as Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.
ransomware protection Consulting Services
Egregor ransomware recovery Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Managed IT Services Consultants Online Troubleshooting
ProSight Managed IT Services for Small Businesses Specialists
Progent's ProSight portfolio of managed services are designed to provide organizations who maintain small internal IT administration and support teams with low-cost access to world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include fixed IT maintenance costs, smart automation of routine management processes, continual absorption of the latest information technology, smooth migration from legacy technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from seasoned IT experts, and allowing management to focus on business instead of fast-evolving information technology.
Microsoft Dynamics NAV Technical Support Services
Dynamics NAV MRP Reporting
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) offers SMBs a unified soultions for financials, inventory control, operations, capacity planning, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics 365 Business Central experts can assist company to maintain your legacy Dynamics NAV environment or migrate efficiently to a cloud-hosted, onsite, or hybrid deployment.
Progent Phone Numbers
Contact Progent
For small organizations considering Progent's IT outsourcing, consulting, or technical support services, call 800-993-9400 or send email to information@progent.com.
ISA Server 2006 Information Technology Consulting
24-7 ISA Server 2006 Online Troubleshooting
Secure Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling enhanced efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server helps guard corporate applications, services, and data across all network components with application-layer filtering and powerful publishing tools. Progent's Microsoft-certified ISA Server consultants can show you how to plan, deploy, set up, and maintain Internet Security and Acceleration Server on your system so your business achieves a highly functional and affordable combination of security, productivity, and performance.
Integration Firm Microsoft Excel
MySQL and Windows Specialists
Progent's expert programmers, relational database designers, and program management consultants can assist large businesses to carry out development programs for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional applications such as Microsoft SQL and Excel to build data-intensive intranets and web portals. Progent also offers experience with web development technologies and can assist businesses to create, enhance, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Support and Help Windows 11 and Android
Windows 11 Installation IT Consultants
Progent's Microsoft-certified Windows 11 consultants can provide an array of services to support Windows 11 including cloud and hybrid solutions, mobile management, teleworker access, security and compliance, automated provisioning, and Call Center support services.
ISA 2004 Firewall Information Technology Consulting
ISA 2004 Firewall Consulting Services
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating Microsoft-based security designs for IT networks with many sites, mobile users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement a configuration of ISA Server 2004 that meets your IT protection requirements without restricting your productivity.
Horizon3.ai NodeZero Certified PEN Testing Security Auditor
Cybersecurity Group Horizon3.ai NodeZero Certified Penetration Testing
Progent's certified security consultants can perform NodeZero-based PEN tests to verify your security defense tools and policies are correctly configured and effective.
24-7 Microsoft Experts Help and Support SharePoint Workspace 2010
Microsoft Certified SharePoint Server 2010 Support and Help
Progent's Microsoft-certified consultants offer cost-effective remote support and programming services to assist you to design, implement, administer, and maintain Microsoft SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management applications, blogs, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can show you how to combine SharePoint 2010 with MS SQL Server and with third-party data sources and with Microsoft's popular desktop programs including Excel, Word, Outlook, and Project. Progent can assist you to upgrade from previous releases of SharePoint or adapt a multi-vendor mix of web technologies into a consolidated and easily managed SharePoint 2010 solution.
CIO Specialists
Information Technology Consulting CIO
Progent offers the part-time services of a seasoned Chief Information Officer who can provide strategic direction to assist your company pick and maintain network solutions to meet your current situation and that can serve as a solid basis for your future growth. Progent's part-time CIO consulting services offer financial leverage to companies who want to maximize the impact of their network expenditures but who are unable or hesitant to take on another executive-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of engineers certified to support all leading operating systems and networking technologies plus a broad range and business applications, Progent is in an ideal position to offer unbiased recommendations as well as expert technical support for creating IT systems that match the special requirements of your business.
Integration Immediate Staff Augmentation
Troubleshooting On Demand IT Staff Augmentation
Progent's short-term staff augmentation services enable businesses to meet the need for IT support personnel without dealing with the expense and hassle that come with identifying and hiring reliable technical workers and without increasing your full-time head count.
Ekahau Wi-Fi Site Survey Remote Technical Support
Computer Engineer Ekahau Wi-Fi Site Validation
Progent's Ekahau-certified Wi-Fi site design experts can help you to design, deploy, enhance, manage and troubleshoot a Wi-Fi solution adapted to your facilities. Progent can provide remote or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF signal measurement, Ekahau Analyzer for resolving RF problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Remote Consulting Jabber Video Messaging
Jabber and Mac IT Consultant
Progent's Cisco Jabber consultants offer online or onsite support to help organizations of all sizes to design, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the technologies that make up creating an end-to-end Jabber collaboration solution including Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and the many other components of a modern collaboration solution.
Data Center Consultants
Enterprise Windows 2019 Professional
For enterprises with branches in California or any region covered by Progent's consultants, Progent's Microsoft-Premier IT support professionals and authorized Cisco system specialists offer a range of network support services such as project management, SOX compliance, site moves, corporate security, system architecture, local or remote branch office support, and troubleshooting for co-location hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Premier consultants can help large enterprises design, deploy and maintain major rollouts of the latest versions of Microsoft technology such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP consultants can assist you to deploy Cisco products for connectivity solutions that combine basic, high-speed, integrated, and remote networking.
IP phones Technology Consulting Services
24x7 Cisco VoIP phones Engineer
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Hornetsecurity Altaro M365 OneDrive Backup Consultants
Hornetsecurity Altaro 365 Total Backup Remote Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows laptops and desktops.
Microsoft Exchange 2019 Server Tech Expert
EMail Virus Network Consulting Firms
Progent's Microsoft-certified consultants average more than 10 years of background providing email support for companies ranging from small offices to global enterprises. Progent provides economical support for all versions of Exchange Server to strengthen email and virus security, configure high availability email systems, and implement remote and wireless email access. Progent's Exchange support services can help you in planning and executing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 desktops running Office Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Windows 2008 R2 Integration
Windows Server 2008 Hyper-VI Outsourcing
Microsoft Windows Server 2008 represents an important step forward in making IT networks more secure and available, simpler to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by providing consulting, technical support, training, staffing, network monitoring, and security engineering expertise.
Consulting Services Shared Service Desk Economics
Virtual Call Desk Economics Computer Consultant
Progent's Helpdesk management and co-management service programs help companies to save money and increase productivity.
Lync Server 2013 video conferencing Consulting
Lync Server 2013 Mobility Services Professional
Progent's consultants can assist your company to assess the benefits of Lync Server for your business and can assist you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the management of IM and Presence and increases the output of your office employees, at-home workers, and smartphone users. Progent's consultant's can also assist you to perform an efficient migration to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Microsoft Lync Server with Exchange Server, Microsoft SharePoint, and SQL Server, show you how you can run Microsoft Lync Server 2010 to improve the team-computing functions of Microsoft Office applications, and provide online seminars and ongoing technical support for Microsoft Lync Server and other Microsoft technologies.
Top IT Consulting Virtual Helpdesk
Shared Support Desk Network Consultants
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Configuration Call Center Sharing
Helpdesk Sharing IT Consulting
Progent offers three basic kinds of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft experts offers your clients convenient access to a dependable support group with years of experience providing phone support and online troubleshooting for networks powered by Microsoft technology. Progent's focus is on earning the support Helpdesk a respected image as a key contributor to company performance. Progent's target is to fix rather than merely record problems.
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