Expanding your telecommuter workforce may have a major effect on IT architecture, security, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your St. Paul organization to select the appropriate tools and adhere to best practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns top value. Progent offers support services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help St. Paul, Minnesota businesses to with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection covers backing up and recovering vital information so as to prevent data loss and reduce restoration time and effort in the event of storage system problems due to hardware issues, programming glitches, human mistakes, cyber attack, or other causes. Dependable data protection solutions can be especially difficult to design and maintain in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Recovery solutions for an at-home workforce must address diverse types of personally owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes granular recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a quick switch to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity specialists can assist your company to develop, document and validate a DR/BC strategy that includes the process of switching to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your St. Paul, Minnesota company, call 1-800-993-9400 or refer to Contact Progent.