Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your St. Paul company to pick the right tools and adhere to best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers top value. Progent offers support services that go from as-needed expertise for helping you past challenging IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can assist St. Paul, Minnesota businesses to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Data Protection for Remote Workers
Data Protection covers backing up and recovering vital data in order to avoid data loss and reduce restoration time and effort in case of storage failures due to equipment issues, programming hiccups, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly difficult to architect and manage in hybrid environments that combine private data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for an at-home workforce must cover multiple types of user-owned endpoint devices. Progent offers quick online access to consultants knowledgeable about a wide range of products for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, iPads and smartphones. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a rapid changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist your business to develop, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your St. Paul, Minnesota organization, phone 1-800-993-9400 or refer to Contact Progent.

An index of content::

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    Progent provides nationwide remote technical support and consulting services for companies that run networks based on versions of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Remote IT help provides optimum return for your information technology dollar by extending user productivity and limiting the hours billed for network analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to solve most IT problems without wasting time and money by going to your location. In most of situations your IT issues can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security professionals to help you with the most challenging network issues.

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    Progentís Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, organize, distribute and manipulate relevant data, documents, and software and to communicate with one another. It enables faster and more intelligent decisions, more effective access across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the many sources of information available inside and without a business network. Windows SharePoint Services join employees, customers, teams and major tasks with the data theyíve created in a way that makes data convenient to locate, retrieve and re-use.

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    Progent is committed to information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on offering high-value skills where Progent has few competitors. Medium-size companies who work with familiar freelance service providers or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more reliable, protected, and efficient.

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    Progent is seeking to find fulltime, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited system engineers who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or equivalent security certification; and advanced system architecture experts with experience in mobile access, wireless networking, service continuity, business continuity, information preservation, and VMware. Progent also is hiring employees to work on Progent's staff of help desk support technicians and off-site troubleshooting professionals. Also, We are seeking experienced administrators able to perform productively in Progent's fast-paced, virtual office environment.

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