Enlarging your at-home workforce can have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can assist your St. Paul organization to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent can provide support services ranging from on demand expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist St. Paul, Minnesota organizations to with any facet of building a high-performing telecommuting ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, Help Desk augmentation, data security, data protection solutions, and streamlined management.

Data Protection Solutions for Telecommuters
Data Protection covers saving and restoring critical information so as to avoid data loss and minimize recovery time in the event of storage failures resulting from equipment issues, software glitches, user mistakes, cyber attack, or other causes. Reliable data protection solutions can be especially challenging to design and manage in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for an at-home workforce must address multiple kinds of user-owned endpoints. Progent offers quick online help from experts familiar with a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained restore and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity consultants can help your business to produce, document and test a DR/BC strategy that addresses the logistics of switching to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your St. Paul, Minnesota organization, call 1-800-993-9400 or refer to Contact Progent.